kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Custom Sensor does not show scripts
Hi Paessler I have a strange behavior. I just created a new custom script and copied it into the "custom sensors\EXE" path. Then i wanted to create custom exe Sensor with it. But none of my custom scripts appear anymore, only th...
Tue, 10 Jun, 2025 at 10:47 PM
Alarm für Gruppe deaktivieren
Hallo zusammen, ich habe eine Frage bzgl. Alamierung.... Ich habe eine Gruppe mit Citrix Servern - diese sind provisioniert und booten fast jede zweite Nacht... Nun habe ich dort nach dem Boot oft folgenden Fehler: Letzte Meldung: Ver...
Tue, 10 Jun, 2025 at 10:47 PM
No response from SNMP server using SNMP custom sensor (error# 2003)
Hi, I trying to install SNMP custom sensor to poll one of the switch's interface status. However, I keep getting message like "No response (check firewall, routing and snmp setting - error # 2003)". I tried using Paessler ...
Tue, 10 Jun, 2025 at 10:47 PM
device view
If i try to change the device tree view option to the sunburst view after refreshing it goes back to the list view. Is there any chance this can be set permanently to the sunburst view for a read-only user. Article Comments This...
Tue, 10 Jun, 2025 at 10:47 PM
Alarm für Gruppe deaktivieren
Hallo zusammen, ich habe eine Frage bzgl. Alamierung.... Ich habe eine Gruppe mit Citrix Servern - diese sind provisioniert und booten fast jede zweite Nacht... Nun habe ich dort nach dem Boot oft folgenden Fehler: Letzte Meldung: ...
Tue, 10 Jun, 2025 at 10:47 PM
folder sensor works erratically, multiple error codes
We have folder sensors that work well for a while and then will fail. They give error code "logon failure: no network provider accepted the given network path (1203) (code:PE029), or "cannot access folder: The filename or extensi...
Tue, 10 Jun, 2025 at 10:47 PM
Sort paused devices/sensors by date
Is it possible to get a list of paused sensors/devices sorted by date? I would need it like this: Name | Device | Sensor | Date Article Comments Dear Marnix The closest would be /tablewithstyles.htm?id=0&content=sensor...
Tue, 10 Jun, 2025 at 10:47 PM
The Google Analytics sensor stopped working, what can I do?
All of a sudden, my Google Analytics sensors stopped working showing: The remote server returned an error: (404) Not Found. What can I do to get this sensor working again? Article Comments Google has changed its authentica...
Tue, 10 Jun, 2025 at 10:47 PM
SMTP relay only works for one user
I'm trying to set up PRTG to use an existing Exchange server as an SMTP relay server for notifications. I've configured all the settings in Setup > System Administration > Notification Delivery, and when I set the SMTP Relay U...
Tue, 10 Jun, 2025 at 10:47 PM
Why mini probe does not exist for windows?
hi, I whant to monitor many server with custom sensor (specific applications). I would not install "big" remote probe on each server! Mini probe would be the solution but i can not find it for Windows! Article Comments ...
Tue, 10 Jun, 2025 at 10:47 PM
Why PRTG shows a Warning for updated antivirus ?
I'm receiving a warning for "windows defender up to date, on access scan running". The status, although, is green, but the sensor shows as yellow. Why is that so ? How can I change it so it shows as OK ? Article Commen...
Tue, 10 Jun, 2025 at 10:47 PM
HP 8212 Switch Interface Filters
How do I setup an interface filter for sFlow on an HP 8212 Switch? The interface names are alphanumeric (eg 'A1', 'B13', etc.) not just numbers. I tried using 'Interface[A1]' but I seem to be getting some quirky re...
Tue, 10 Jun, 2025 at 10:47 PM
Issue with multiple channels in SNMP Custom Advanced sensor
I want to use this sensor to monitor multiple values from a table (but not all of them). When i configure the sensor with just one channel it works fine, but when i configure one with more than one channel i get the error " '' ...
Tue, 10 Jun, 2025 at 10:47 PM
Can PRTG for Android be install via BES on Android Handset not Blackberry
Hi, Having read through the KB regarding PRTG Android on BES. I assume that people are trying to install PRTG for Android on a Blackberry handset. As you state this is not possible. But could it be done on an Android handset within the ...
Tue, 10 Jun, 2025 at 10:47 PM
Probe Disconencted
I have my local probe that will not return to healthy state and already tried both updating the latest PRTG and the registry hack for NoMacScan with still no luck. Can you let me know what is next other than a complete reinstall? ...
Tue, 10 Jun, 2025 at 10:47 PM
How to set a sensor to Alarm only after the Down state last 60+ seconds
I would like to set some sensors up so they will only alarm after the sensor has been in a down state for a extended period of time. Is this possible, and if so how? I see that there is a threshold for notifications, but it appears to be ...
Tue, 10 Jun, 2025 at 10:47 PM
Install PRTG Enterprise console Silently
I'd like to know if there's a way to install the enterprise console from a command line silently. I need to package it to deploy for 30 IT guys in our company. Thanks Article Comments If you want to install this silently...
Tue, 10 Jun, 2025 at 10:47 PM
Only take sensor down, when other sensor is also down (otherwise pause)
Hello I want my ping-sensor to be dependent of another ping sensor and only show the down-status (and here's the difference to the dependency setting in PRTG) when the other sensor is also down. Otherwise it can be paused. We have a...
Tue, 10 Jun, 2025 at 10:47 PM
Advance script and Limitmode
Hi I have a Powershelscript that monitor a SAN system. A portion of the XML output, seen here .: <result> <channel> Unfixed errors in the system </channel> <value> 2 </value> <Down> 1 </Down> <...
Tue, 10 Jun, 2025 at 10:47 PM
Question about trigger
Hello! I have a problem. Is it possible to realize in PRTG the following scenario: after 30 min "DOWN" sensor, trigger send notification that my branch unavailable. When sensor becomes a value "UP", after 30 minutes it w...
Tue, 10 Jun, 2025 at 10:47 PM
WMI Microsoft Server 2014 for Express?
Hi, I'd love to use the new sensor named "WMI Microsoft SQL Server 2014" for my SQL-Express-Database. Unfortunately, in the first step of adding it to my server, I get a line telling me there is no MS SQL server instance ava...
Tue, 10 Jun, 2025 at 10:47 PM
username access specific device only
Hi There, i was setup user A in PRTG and i want this user only access devices on his office. other thing is, is it possible to create a group of user and they able to access device on their regional only. Is it possible to do that ?. plea...
Tue, 10 Jun, 2025 at 10:47 PM
How many probes allowed with free license?
I am currently using the free version of PRTG (up to 100 sensors). I was wondering how many "free" probes am I allowed? In terms of licensing, is a probe considered a sensor? Article Comments Hi Rodger, A Sensor is...
Tue, 10 Jun, 2025 at 10:47 PM
hoe to migrate configurations
Dear All, I'm trying to migrate from my workstation to a server for testing . im currently evaluating the product and would really appreciate your support . both version in my workstation and the VM server got the latest version ....
Tue, 10 Jun, 2025 at 10:47 PM
how can I increase the font size of minigraph in status icon in map
I want to increase the font size of X or Y axis's name and the numbers in minigraph from Status icon , how is it possible , the numbers are not clear in wide monitors . Article Comments Hi Seraparvaneh, please put the fo...
Tue, 10 Jun, 2025 at 10:47 PM
My Sonicwall VPN traffic sensor shows stranges datas
I have set a VPN traffic sensor on my sonicwall VPN to monitor several remote sites. Volume datas seem to be ok but flow rates continuously grow during 8 hours. After this duration, they come back to 0 and then grow again. Is there a somet...
Tue, 10 Jun, 2025 at 10:47 PM
Sonicwall TZ 215 WAN
I have replaced 2 sonicwalls with 2 new TZ 215. When I replaced the old sonicwalls I removed the device from PRTG. I added the 215s, just like all of my sonicwalls. Since added these 2, I can't get prtg to see the WAN ports on either...
Tue, 10 Jun, 2025 at 10:47 PM
No Such Name (SNMP error # 2)
We have a Problem using the custom sensor with a library of an Fujitsu Server. This is what we get after choosing the library: No Such Name (SNMP-Fehler # 2) This is the resolution of the SNMP Tester using the uptime test: ----------...
Tue, 10 Jun, 2025 at 10:47 PM
NetFlow v9 Not Working
NetFlow v9 is not getting data from the source. ##### ROUTER CONFIG ####### Cisco 3945 15.0(1)M2 3945chitosb#sh ip flow export Flow export v1 is enabled for main cache Export source and destination details : VRF ID : Default ...
Tue, 10 Jun, 2025 at 10:47 PM
SSH Rügabewerte auswerten
Hallo, wenn ich einen SSH Sensor anlege und mittels diesem Sensor ein Script auf dem Linux-Server ausführe werden mir auch die richtigen Werter im PRTG angegeben/zurückgegeben. Wie kann ich jetzt aber diese Rückgabewerte auswerten lassen ...
Tue, 10 Jun, 2025 at 10:47 PM
can not connect to remote probe
I install PTRG core server in my windows machine and install the windows client app on other computer that connect to Internet though a Static IP ,but remote one can not be connected to the server ! -incoming port is open. -in administrati...
Tue, 10 Jun, 2025 at 10:47 PM
switch port monitor
Is it possible to check which port is available or not on the switch? are there any sensor for to do this ? Thank you .. Article Comments Hello, Are you referring to checking which port is not used on a switch? If so, pleas...
Tue, 10 Jun, 2025 at 10:47 PM
SOAP for Notifications
Hello together, since we are planning to include PRTG in our companies monitoring network I'm interessted in connecting PRTG to our SOAP interface for notification purpose. More precise: Any notification (Warning, Error) should lead ...
Tue, 10 Jun, 2025 at 10:47 PM
placeholder for upstream group
Hello guys and girls, We have a customer who has it's own probe. This customer has several companies, which we have devided as follow: Main company (probe) Company a (group) Location a (group) Location b (group) Company b...
Tue, 10 Jun, 2025 at 10:47 PM
HTTP SSL Certificate Expiry does not support TLS 1.1 or 1.2
Will the HTTP SSL Certificate Expiry probe be updated to handle servers with TLS 1.0 disabled? Article Comments Hello, Thank you for the KB-Post. Currently this is not possible, we will put this on the wish list though, and wi...
Tue, 10 Jun, 2025 at 10:47 PM
monitoring Data of a c# application
Is ist possible to create a sensor, which monitors a remote c# application ? The c# application produces Error Messages into a log-file. How do I get this messages into PRTG ? Article Comments What kind of log file? Simply a te...
Tue, 10 Jun, 2025 at 10:47 PM
Send email when sensor resumes from pause
Hi Is it somehow possible to trigger an email notification when a sensor resumes after being paused? We have a maintenance windows between midnight and 2 in the morning for which we pause certain sensors - we would like to get notified by ...
Tue, 10 Jun, 2025 at 10:47 PM
Connection closed by server, please check ip allow/deny list
Trying to configure a remote probe and i'm getting "Connection closed by server, please check ip allow/deny list" my core is set to "any" to allow all ips to connect and ive even specifically set that ip. Disabled bo...
Tue, 10 Jun, 2025 at 10:47 PM
I am having trouble importing Axis IP camera MIB
I have downloaded the MIB for Axis IP CCTV cameras and this cannot be seen by MIB Importer V2 Article Comments Dear ddicker Can the OIDs be seen by MIB Importer v3 Alpha? Nov, 2015 - Permalink Yes, I changed to V3 Alph...
Tue, 10 Jun, 2025 at 10:47 PM
Automatic limits on a automatically created sensor
Hello, My question is: We have a auto-discovery group which discovers new VM's in our vCenter and create the sensors for it. I want to know if it is possible that when a sensor is created it gets certain limits automatically or do I...
Tue, 10 Jun, 2025 at 10:46 PM
ASA 5510 SNMP
I am trying to connect my 5510 to be monitored by PRTG. I have setup a SNMPv3 user, a Poll/Trap station on the ASA. I am using the SNMP Tester and get this result: ----------------------- New Test ----------------------- Paessler SNMP Tes...
Tue, 10 Jun, 2025 at 10:46 PM
SNMP system uptime Cisco ASA
Hello, I would like to monitor a Cisco ASA for uptime. However when I try to use a normal Cisco sensor it is not working. I'm using the correct community string, version and port. The Cisco ASA is not receiving the SNMP request on...
Tue, 10 Jun, 2025 at 10:46 PM
Sensor netflow is "OK" but don't work
Hi, we have a Wireless controller Cisco 2504. i have configure application visibility and flow exporter/monitor. My prtg server receive flow, my sensor Netflow 9 custom is "OK", but top connections/talker... don't show any...
Tue, 10 Jun, 2025 at 10:46 PM
Parse data from html
I have a device that provides data via an html page. I'm trying to setup the HTML Content sensor to grab the value data and report. However it's only provided in a table format, see below, this format cannot be changed. Also this pa...
Tue, 10 Jun, 2025 at 10:46 PM
IPFIX
Hello Paessler Team, Just a short question. Are in the newer PRTG Versions IPFIX Sensors included? Thank you Article Comments Hi Grundeline, Short answer: Yes. :) You can follow this link to get a detailed description. ...
Tue, 10 Jun, 2025 at 10:46 PM
Multiple criteria notification
I want to get a notification based on the following criteria: sensor A state is down and sensor B state is up Both sensors belong to different devices in the same group. Is this possible ? How? Article Comments Dear vashma...
Tue, 10 Jun, 2025 at 10:46 PM
How does one remove data spikes?
I have a sensor (Printer Beta) that tracks pages printed. When I started using PRTG the printer had over 400k pages. At some point however, PRTG recorded 200,000 pages which messes up the graphs. And I'd rather not manually set the X...
Tue, 10 Jun, 2025 at 10:46 PM
Remote Probe Cluster Connectivity Public URL
I have a number of remote probes that are currently communicating to the core probe over a public address, is it possible to have these remote probes send data to both master and slave nodes in the server with configuration changes? How d...
Tue, 10 Jun, 2025 at 10:46 PM
PRTG Add SNMP Traffic Sensors (show existing)
Is it possible to add an SNMP traffic sensor and have existing SNMP traffic sensors identified some how on the new sensor page in order to not add duplicates? Article Comments One of our customers names the sensor respectively &...
Tue, 10 Jun, 2025 at 10:46 PM
Untergrenze WMI Diskspace wird nicht übernommen
Hallo, Ich habe einen WMI Disk (Multi Disk) Sensor mit mehreren log. Datenträgern. Beim Datenträger D: wollte ich die Untergrenze auf 15% bei Warnungen und 5% bei Fehlern anpassen - in den Sensor Channel Settings. Die Untergrenze wird jed...
Tue, 10 Jun, 2025 at 10:46 PM
HTTP XML/REST Value Sensor timeout settings.
Is it possible to change HTTP XML/REST Value Sensor timeout from default 15 seconds to 30 or 45 seconds? Article Comments Hi, by default thsi is not possible. However, you might copy the sensor exe (<PRTG INSTALL DIRECTORY&...
Tue, 10 Jun, 2025 at 10:46 PM
Can discovery be initiated via the API?
Is it possible run auto-discovery on a device via the API after it's been added? Article Comments Hi, yes it is possible. Run Auto Discovery for an object: /api/discovernow.htm?id=objectid objectid can be replaced wi...
Tue, 10 Jun, 2025 at 10:46 PM
PRTG Support Bundle
Hello, Our Network is behind firewall and proxy. I wish to know what are the required IP address and ports for sending the PRTG Support Bundle. Regards, Yaron Article Comments Hello, The supportbundle is now sent via the P...
Tue, 10 Jun, 2025 at 10:46 PM
Dashboard Maps Show Information in Connectionline.
I am creating a map and would like show sensor name and last value in a popup when the mouse is passed on under the connectionline. Connectionline on-mouseover (tooltip - ptip - popover) Article Comments Hi, Sorry, ...
Tue, 10 Jun, 2025 at 10:46 PM
How to Monitor Palo Alto Firewall through XML API
Problem is to monitor operational paramaters of a Palo Alto Networks Firewall Version 4.1.0 in PRTG through the HTTP XML/REST Sensor. As an example the operational status of the Firewall needs to be monitored. Is there an example ? ...
Tue, 10 Jun, 2025 at 10:46 PM
get table content from html site with powershell
hi, i neet to get a table content from an html site.. i tried it with this but it didn't give me the information i need. get-Host $site = Invoke-WebRequest -UseBasicParsing -Uri http://mysite.com $site.Links | Out-GridView h...
Tue, 10 Jun, 2025 at 10:46 PM
webserver stress tool 8 and self generated SSL certificate
I just started using webserver stress tool 8 and found the errors below. Can it be due to a self generated SSL certificate? Is there a way to avoid them? 11/4/2015 5:24:49 PM: Master Controller will start now... 11/4/2015 5:24:49 PM: Swit...
Tue, 10 Jun, 2025 at 10:46 PM
IIS Reverse Proxy - Broke Images
Hello, I setup an IIS 8 Reverse Proxy with URL Rewrite per the instructions here: https://helpdesk.paessler.com/en/support/solutions/articles/760000635114613-using-windows-iis-as-ssl-proxy-for-prtg I have set everything up exactly as it...
Tue, 10 Jun, 2025 at 10:46 PM
Wildcards in Sensor names?
Is in possible to use wildcards in sensor names? We want our sensors to all include the name of the device to make identifying alerts and it would be a lot quicker to select all the Ping sensors for example and rename to "Ping %Ser...
Tue, 10 Jun, 2025 at 10:46 PM
Where can i find the device id for specific device
Hi Can someone walk me through here?i'm a newbie in PRTG. Thanks Article Comments Hi, The device ID is always a part of the url like: /sensor.htm?id=4941&tabid=1 Simply select the device in your web browser and ha...
Tue, 10 Jun, 2025 at 10:46 PM
SSL Security Check - Socket Error #10054
Hello, We are seeing a problem on a few of our servers with the SSL Security Check Sensor. If we have SSL 2.0 or 3.0 enabled, it seems to read correctly and warn us of the risk. If we disable SSL 2.0 and 3.0 and only leave TLS on, we get ...
Tue, 10 Jun, 2025 at 10:46 PM
Traffic TOTAL does not equal Traffic IN plus Traffic OUT
We have an interface on a router being monitored by PRTG via a Traffic Sensor. The Three values we want to see are: Traffic Total Traffic In Traffic Out However when viewing the graphs (and tables), the IN plus OUT never come ...
Tue, 10 Jun, 2025 at 10:46 PM
SNMP traffic bandwidth monitoring issue
When i add SNMP bandwith sensor, it doesn tget activated because no interfaces were selected (neither are shown any) well i used SNMP tester to run different tests and here are the results; UP TIME Paessler SNMP Tester 3.2 Device: 192.168...
Tue, 10 Jun, 2025 at 10:46 PM
Port Down not alerting in PRTG
I have added all my sensors from Cisco core switches to PRTG, so it can see fan, power supply etc, and all my important ports.. I pulled a cable out of the switch to test, but PRTG didnt detect anything, it stayed green? it was down for abo...
Tue, 10 Jun, 2025 at 10:46 PM
Monitor Uptime of Internet service
I want to monitor the Internet uptime that is used on the Public LAN at all of my 18 remote sites. They all use Comcast cable for public internet and I have been using a ping sensor to ping the LAN IP of the Comcast router but that is not c...
Tue, 10 Jun, 2025 at 10:46 PM
Using PRTG for Email Deliverability Monitoring
I’m trying to use PRTG to monitor our email server’s deliverability. There are a few data sources I‘m interesting in using, has anyone ever tried to integrate any of these? 1) Hotmail’s Smart Network Data Services. There is an automated U...
Tue, 10 Jun, 2025 at 10:46 PM
Shutting down ESXi from an SSH script via a sensor
Hi Team, We have a remote site that has an APC battery backup that we monitor via SNMP. Also, we have a standalone ESXi host that only has a few layers on it as they are a small remote office. Lately we have been having quite a few power ...
Tue, 10 Jun, 2025 at 10:46 PM
HELP error icloud not retrieve the passhash
error icloud not retrieve the passhash LOGIN ANDORID Article Comments Could you attach a screenshot of the error? What do you do to provoke it? Android and PRTG version would also be helpful in order to track down the issue :...
Tue, 10 Jun, 2025 at 10:46 PM
How do i monitor failover connections on a firewall?
I have two internet providers. The firewall is configured in fail over mode which only allows for one connection to be operational at a time. I would like to have a red light/green light for internet connectivity and still track up/down t...
Tue, 10 Jun, 2025 at 10:46 PM
PRTG report new devices last x days
Hello, is it possible to report or generate a XML/CSV file with the API a list of devices that have been added within the last x days? Article Comments That's not possible and probably also won't find its way into PRTG -...
Tue, 10 Jun, 2025 at 10:46 PM
NetApp : monitoring white snmp string
I want to monitor a list of Netapp Volume. In the documentation of NetApp, i found this : 1. Poll the "dfFileSys" OID to determine the Index number for each aggregate and volume on the filer. bash-3.2$ snmpwalk -v 1 -c public...
Tue, 10 Jun, 2025 at 10:46 PM
Best way to monitor backup exec now?
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Tue, 10 Jun, 2025 at 10:46 PM
VMWare SOAP monitoring problem
I'm trying to monitor our ESX 4.1 servers using PRTG, however whenever I add any of the VMware sensors, I keep getting the following error:- Error Message [prtg] [error] 2 [/error] [text]The remote server returned an error: (407) Pro...
Tue, 10 Jun, 2025 at 10:46 PM
Monitor folder size changes
Is there a way to monitor any changes on folder size? Basically, I want to fire a "Down" status every time the folder size changes. Article Comments Hi Maynero, You can use the Folder Sensor and enter a limit in the ...
Tue, 10 Jun, 2025 at 10:46 PM
PRTG DNS resolver
How does PRTG perform DNS resolving? Does it use its own DNS resolver or does it rely on the host OS resolver? I'm handling a network where monitoring of all firewalls and NW equipment is done on a separate outband subnet. The PRTG pr...
Tue, 10 Jun, 2025 at 10:46 PM
What is the best practice to update probe server to the latest version?
We are about to update our single probe server to the latest version of PRTG Network Monitor. What is the best practice to get this accomplished and not loose any data from the sensors? Article Comments Hi, Unfortunately a sho...
Tue, 10 Jun, 2025 at 10:46 PM
PRTG scheduled email reports not attaching pdf report
We have a report schedule setup in our environment to send few sensor info via email, where pdf is attached along with the email. All worked ok until a few days back where we stopped getting the pdf attachment along with the email. The '...
Tue, 10 Jun, 2025 at 10:46 PM
PowerShell script to send SMS via e-mail
I wanted to use a PowerShell script to send very short text messages via e-mail, and I found an excellent example here: https://devcentral.f5.com/articles/monitoring-your-network-with-prtg-custom-notifications The thing is that this scr...
Tue, 10 Jun, 2025 at 10:46 PM
A file link on a public map does only work when I am logged in
Hi @all I have created a map, where I allowed public Access. The link provided works for the objects like Switches or Hosts but not on files, where i reference the files like file: path-to-file When I click on the link to the file, I ne...
Tue, 10 Jun, 2025 at 10:46 PM
Generate alert when AND are down
Hello, We use 2 ping sensors to determine if we have internet connectivity. 1 Could go down while we still have internet, 2 down is unlikely. I would like to set up a notification to some people when 2 ping sensors go down to notify the...
Tue, 10 Jun, 2025 at 10:45 PM
What means error-code: PE2002
Hello, After creation of a factory sensors with Channel Definitons, like: #1:Pingtime[ms] Avg(Channel(12641,0),Channel(2147,0),Channel(2474,0)) I get this error code: The validation of at least one of the new objects failed because...
Tue, 10 Jun, 2025 at 10:45 PM
Size of remote probe database
I had my remote probe disconnected for couple days and after reconnecting to the server it didn't send all the information. Is there any settings like probe database size so I'll not loose any statistics during internet downtime per...
Tue, 10 Jun, 2025 at 10:45 PM
Wann wird diese Aussage "https://www.paessler.com/oracle_monitoring" realität?
Hallo Zusammen, wir setzen nun schon seit ca. 1 Jahr PRTG ein und es hat sich auf Grund Ihrer Oberfläche und Administration, anderen Überwachungssystemen durchgesetzt. Was die Überwachung von Oracle Datenbanken betrifft, war ich total ent...
Tue, 10 Jun, 2025 at 10:45 PM
Using HTTP actions with Post Data
I'm trying to send data to my google spreadsheet, so I made a new table, new form, anonymous answers. In PRTG I made a new notification and put into URL field: https://docs.google.com/forms/d/%ID Here%/formResponse?entry.1485956904= ...
Tue, 10 Jun, 2025 at 10:45 PM
Fehler bei Zeit einstellen
Hallo, Ich habe ein Problem mit zeit einstellen bei Roundtrip sensors. Ich will das ein mal pro Stunde Email rausgehen und dann automatisches Antwort geben ob alles in Ordnung ist oder nicht. Irgendwie schaffe ich die zeit nicht mehr als ...
Tue, 10 Jun, 2025 at 10:45 PM
usage monitoring with normal router
I have two normal routers, without port mirroring or other monitoring mechanism. I plan to follow the below procedure to monitor the traffic in the network. Kindly guide if it is correct. Connect my laptop running PRTG to the router(wif...
Tue, 10 Jun, 2025 at 10:45 PM
New to PRTG, any monitoring sugguestions or experience you can share?
We just started using PRTG, but so far I love the monitoring we get with PRTG. We started with monitoring firewall/switch traffic and VPNs (enabled netflow, really cool!) as well as monitor iDRACs to check on hard drive status, etc. Recentl...
Tue, 10 Jun, 2025 at 10:45 PM
How to translate SNMP trap data using MIB file
We are receiving SNMP trap messages but they are not in a readable form. How do we use the MIB in PRTG? Article Comments Hello, Thank you very much for using PRTG. You can place the MIB-File into the "\MIB\"-subfold...
Tue, 10 Jun, 2025 at 10:45 PM
LDAP custom
Hi, I have read your KB about LDAP authentication with Active Directory. We have setup it and it's working fine. However, I saw that PRTG use the "pre logon Windows 2000" (known as "sam account") in order to authe...
Tue, 10 Jun, 2025 at 10:45 PM
Oracle RAC
Previously i have monitor oracle DB with no problem, ada our DB change to RAC enviroment then the PRTG cannot get connected. - thanks Article Comments Hi, As RAC is a clustered DB I'm afraid we do not officially support m...
Tue, 10 Jun, 2025 at 10:45 PM
Error on sensor Hyper v cluster shared
Hi.! I would try to add sensor hyper v cluster shared Vol. Disk but i receive the error "The term 'Get-ClusterSharedVolume' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelli...
Tue, 10 Jun, 2025 at 10:45 PM
Importing devices including geo co-ordinates
Hi Paessler Development Team, There are other KB query threads requesting device CSV import. Please would this feature be considered for a future release, with the import of parameters such as geo location data. This would greatly assist se...
Tue, 10 Jun, 2025 at 10:45 PM
How can I monitor QoS roundtrips by using Android mobile handset rather than a probe?
Hi there, I would like to know if it is doable or achieved alreay the following idea: - Running QoS reflector script or APP on a 4G mobile habdset, more likely Android based UE that will bounce back udp packets up to the PRTG server sit...
Tue, 10 Jun, 2025 at 10:45 PM
Auto-Discovery creates duplicate entries
I have created a Auto-Discovery Group [IP and subnet (IPv4) & Use DNS / WMI / SNMP names (recommended) & Skip auto-discovery for known devices/IPs (recommended)] with template "Generic Device (PING only)" The idea is that ...
Tue, 10 Jun, 2025 at 10:45 PM
How do I fix error "Please check the URL setting for HTTP sensors created by device templates"?
I created a new device using SNMP with following sensors Ping Uptime (002) eth0 Traffic Http I create a device template. upon testing template the sensor http sensor Please check the URL setting for HTTP sensors created by device template...
Tue, 10 Jun, 2025 at 10:45 PM
How do I adjust the column width for devices
Version - 15.4.20.4706 If the devices have a long name they are currently text wrapped. In the past you could edit the customerscripts.js file. Then that stopped working. Then you could edit the _Prtg.Core.js file, but that stopped. Ho...
Tue, 10 Jun, 2025 at 10:45 PM
SOAP/XML Response
Is there a built in sensor that can send an XML request and monitor the results? We want to monitor our webservices and make sure they're working end to end, which requires validation of the response. Example: Send xml <service>...
Tue, 10 Jun, 2025 at 10:45 PM
HTTP Advanced Sensor for Soap XML requests
Hi, We are just about to purchase a 500-sensor license for PRTG and would be very interested to be able to send Soap requests and interogate the response from a web service. I have found a couple of threads in the KB that mention this i...
Tue, 10 Jun, 2025 at 10:45 PM
how to insert file to the test with file upload ?
i want to test my file upload request time. but it always doesn't work. in POST data, i try to use file. i write file= @filename.txt@ or use URL Recorder to record my step of file uploading, but it doesn't work too.. Articl...
Tue, 10 Jun, 2025 at 10:45 PM
Interval Delay non-WMI&SNMP
Hi, I got this message, could PRTG team help me to fix this...TQ 94 % Delay (Interval Delay non-WMI&SNMP) is above the warning limit of 50 % Delay. Sensors of this probe can not be scanned in their specified intervals. Try longer inte...
Tue, 10 Jun, 2025 at 10:45 PM