kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

VBS script not running when testing notification
Basically, i have made a vb script that when running will send a SMS to my cellphone with a given message trought a 3rd party software (SMS Control Center), now i created a new notification and set it to run a program (my script). When i ju...
Tue, 10 Jun, 2025 at 1:14 PM
Monitoring Clustered Outgoing MSMQs
Hi all, Wanted to see if there is a way to monitor the clustered outgoing queues in a windows failover cluster queues. Currently all I get when I use Windows MSMQ Queue Length sensor I get an error of "Invalid Class" A...
Tue, 10 Jun, 2025 at 1:14 PM
Server Upgrade
I am looking to move my core from a 2008 R2 to a 2012 R2. I have run across this article, but I want to make sure that I am not missing anything https://helpdesk.paessler.com/en/support/solutions/articles/7600006351113-how-can-i-move-mig...
Tue, 10 Jun, 2025 at 1:14 PM
Map refresh notification
Is it possible to add an update notification/indicator to PRTG Maps ? On some maps we add a html clock so we can see that the map has not frozen and is still working. But we don't want to have a clock on every map. Thanks Ar...
Tue, 10 Jun, 2025 at 1:14 PM
What Is Service SQL Agent MSSQLSERVER
We Have A SQL Server that is Located in another country and I noticed that the Service SQL Agent MSSQLSERVER fluctuates from 340msecs to over 1000msces for both Server And Agent. What does this exactly track and what does these monitor time...
Tue, 10 Jun, 2025 at 1:14 PM
PRTG Mobile Probe Altitude
Hi, Why the altitude is set to 0? I put in 'settings' the parameters like default position (is about 200 meters). I'm using Geo Maps (reccomended) following the guide https://helpdesk.paessler.com/en/support/solutions/art...
Tue, 10 Jun, 2025 at 1:14 PM
Autodiscovery
Hello there, a customer of us ran a trial version of PRTG with a DataCore SAN based on a Windows Server. When he did an auto-discovery in the trial version, he discovered over 200 sensors (physical disks) on this machine. Now on the produ...
Tue, 10 Jun, 2025 at 1:14 PM
How can I add multiple devices, each with multiple exe/script sensors, in an efficient way?
I need to monitor more than 500 devices and each device has 1 or more than 1 exe/script sensors. Therefore, I would like to ask how can I add the devices and sensors in a efficient ways such as importing a csv or XML file, etc. By the way...
Tue, 10 Jun, 2025 at 1:14 PM
Disk Free reads mounted file systems
I would like to use the Disk Free probe on several systems that all share mounted file systems from a file server. This file server will also be monitored directly. How do I disable NFS mounts from Disk Free on Linux systems? Arti...
Tue, 10 Jun, 2025 at 1:14 PM
SNMP Trap Receiver Sensor & Syslog Sensor
I want to know what is the capacity to work properly with Syslog Sensor. I have installed 180 sensor and the system is slow down, Please give me your recomendations Article Comments Hello, Thank you very much for using PRTG. C...
Tue, 10 Jun, 2025 at 1:14 PM
Monitoring ADVA unit
Hi, We got new Ethernet demarcation units, from ADVA optical, FSP150CC. I'm digging the doc for SNMP, and rather clueless. While I'm keeping seeking docs, I'm wondering if someone here have dealed with theses units, and can g...
Tue, 10 Jun, 2025 at 1:14 PM
SNMP oidlib not displayed
Hello there, we converted a Dell mib to an oidlib successfully (at least it seems so). Then we copied that file to the snmplibs folder. But we cannot select this new file, it doesn't even show up in PRTG. Any ideas? Thanks in advance,...
Tue, 10 Jun, 2025 at 1:14 PM
Exchange 2013 IMAP Account not working
I have had the IMAP sensor reading an account in Exchnage. However if i open that account in outlook or anything, then it breaks, and the imap sensor always says "There is no email that matches the filters" even if there is Can ...
Tue, 10 Jun, 2025 at 1:14 PM
How can I customize the Alert-Box on my map?
found matching columns in ...\webroot\alarms.htm in line 15 and reduced it to columns="downtimesince,probegroupdevice,message" without any result. wrong htm-file? do I need to restart any service? prtg-server is online and want ...
Tue, 10 Jun, 2025 at 1:14 PM
SSH Laufwerkskapazität Sensor Fehler
Liebes Support - Team, wir benutzen PRTG V:15.1.14.1610 und monitoren mittels SSH einen Linux Server (Server1), genauer gesagt die HDD Laufwerkskapazität. Funktioniert auch soweit. Server1 hat per NFS ein Laufwerk von Server2 gemountet....
Tue, 10 Jun, 2025 at 1:14 PM
PRTG SQL Server sensor- why does login fail?
Hi I'm looking to use our PRTG installation to monitor whether an Availability Group cluster is failed over - I can do this via a fairly simple SQL Query. I've created the SQL Server sensor, and if I use a SQL Server username an...
Tue, 10 Jun, 2025 at 1:13 PM
Unusual Sensor State Acknowledgement
I like the unusual sensor detection. I don't want to disable it for the device or the group. Is there a way to acknowledge the unusual sensor state like you can with the down sensor state? I like to be informed when something isn't ...
Tue, 10 Jun, 2025 at 1:13 PM
Migrate from one server to another
Hi experts, We have installed PRTG with a license on a server 1 and in another server (server 2) we have installed PRTG too, with the trial version. I want to know how to activate the same license from server 1 to server 2, I mean, migr...
Tue, 10 Jun, 2025 at 1:13 PM
Windows Process sensor not going to error
We are monitoring some processes to see how many instances there are and how many ressources they consume. Sometimes these processes are not running, but this is not an error, it just Means the software is closed, and we do not want to get ...
Tue, 10 Jun, 2025 at 1:13 PM
Reporting Intervals
We have recently upgraded to PRTG14 and I have noticed when I run historic data reports the smallest reporting interval I can select on the date/time sliders is 1 hour, regardless of "Average Interval" selected. So for example i...
Tue, 10 Jun, 2025 at 1:13 PM
Change IP of Standalone Server
Hello, I tried to change the IP address of my unique PRTG server (Win7 Pro 64bits), services are running but I can't connect to the probe... I tried to change the server IP in "PRTG network monitor">Connection to PRTG ser...
Tue, 10 Jun, 2025 at 1:13 PM
Does trial ver work properly when some sensors are paused?
I am testing the free version of the PRTG. Because we just need several more sensors than the 30 sensors limit, we put some of the sensors on pause then it was allowed to add more sensors into the tool. But the wired thing happened after th...
Tue, 10 Jun, 2025 at 1:13 PM
Does PRTG have the ability to tell you what device is connected to a switchport?
I monitor bandwidth on switchports. When it gets high for a specific port, I would like to know what device is causing it. Unfortuantely I don't have documentation for all of my switchports, so it would be save me a lot of time if there...
Tue, 10 Jun, 2025 at 1:13 PM
How to make icon red while error
I have one question, please give me some advice. problem is: on my map, while on router is some error, i want that this router icon became red, (not in status bar) router icon must be totally red. after acknowledge, then it should become...
Tue, 10 Jun, 2025 at 1:13 PM
I have a lot of custom scripts for Windows systems. Where can I share them?
I have written many scripts for custom sensors for Windows, Synology, and Cisco systems (CPU and GPU temperatures, HDD temperatures, PSU statistics, etc). Some of these scripts are quite advanced, and gather data that would otherwise be ina...
Tue, 10 Jun, 2025 at 1:13 PM
How can I set a sensor to fail if it doesn't receive a success?
I'm using PRTG to monitor a large selections of servers, mainly for backups (Symantec System Recovery primarily). I'm testing WMI and SNMP sensors at the moment and can successfully receive the backup job status messages from each...
Tue, 10 Jun, 2025 at 1:13 PM
Setting default sensors/settings for new probes
Is it possible to choose which sensors are installed by default on a new probe? Similarly, can the probe installer be set to automatically fill in connection details? (I can find mentions of "PRTGRemoteProbeCfgV13.exe" etc. for ...
Tue, 10 Jun, 2025 at 1:13 PM
Version 8 User Agent
We need to modify PRTG’s useragent in an attempt to monitor a website performing agent detection. From PRTG 7’s history: HTTP sensors' user agent can be defined by the user (Registry Key: LocalMachine\software\Paessler\PRTG Network Mo...
Tue, 10 Jun, 2025 at 1:13 PM
custom ssh monitor
We have a custom script for our unix servers (tripwire) that we run every 6 hours. Unfortunately the scripts takes about 3 minutes to completely run. The problem is with the shell timeout, I can only enter a max of 60 seconds... we need t...
Tue, 10 Jun, 2025 at 1:13 PM
Why don't I get an SSL connection to the PRTG web interface? "This webpage is not available."
When I try to connect to the PRTG web interface (PRTG 8), my browser (Google Chrome) shows the error message stated below. This message only occurs when I set the web server to use secure connections on port 443. Using insecure connection...
Tue, 10 Jun, 2025 at 1:13 PM
Historical report during business hours only
Dear support, Is it possible to generate a report over several days that only includes data from business hours like : 07:00-18:00 and ignore data generated during the night ? We realize that taking the time outside business hours, is b...
Tue, 10 Jun, 2025 at 1:13 PM
Analyze traffic flow with "monitor port" on HP/Cisco switches
On a switch not capable of netflow/sflow, in this case a Cisco Catalyst 2950, would it be possible to set up a monitor port and have a PRTG remote probe utilize an different NIC to listen and report? If not, what other options do we have to...
Tue, 10 Jun, 2025 at 1:13 PM
Dashboard that requires no login
Is there a way to publish a read-only dashboard that requires no login? Article Comments When you open the map in PRTG, go to the "Get HTML" section, option 2 is what you're looking for :) Get HTML > Option 2:...
Tue, 10 Jun, 2025 at 1:13 PM
Custom Sensor XML ° as Unit
Hello, I would like to know how i can trought the xml Output show a ° as custom Unit. My actuall XML Output is: <?xml version="1.0" encoding="Windows-1252" ?> <prtg> <result> <channel>Tem...
Tue, 10 Jun, 2025 at 1:13 PM
organizing a lot of reports
Hello, We have a lot of reports. Is it possible to organize the reports more clearly in the menu tree, also seperated between custom and PRTG built-in reports? Maybe with an own multi dimensional hierarchic structure. Steffen Ar...
Tue, 10 Jun, 2025 at 1:13 PM
xml sensor
hi guys whitch sensor do i have to use when i want to monitore datas form an xml sheet?? Hey leute welchen Sensor muss ich benutzen, um daten aus einem xml sheet zu monitoren?? Dankee euch, Anita Article Comments With...
Tue, 10 Jun, 2025 at 1:13 PM
Modfying Sunburst View
Is it possible to change the size of one or more of the rings on the Sunburst view? Basically I would like the ring to be thicker as to better display the group names the ring contains. Article Comments Hello, Thank you very m...
Tue, 10 Jun, 2025 at 1:13 PM
How can I use "tripwire" with PRTG monitoring
"tripwire" is commonly used in the UNIX environment to monitor and report on potential security intrusions. The problem occurs if you try and run a script the calls "tripwire --check", due to the potential problem of th...
Tue, 10 Jun, 2025 at 1:13 PM
User get Locked out
Good Morning, I have an issue that one of my PRTG Management users get locked(inactive) all the time. what could be the meaning of that ? best regards Boris shnider Sys admin Taldor Article Comments When you go into the ...
Tue, 10 Jun, 2025 at 1:13 PM
Where is the channels tab to edit channel settings?
Sometimes I read articles and instructions which are based on a so-called ‘channels tab’. They describe how you can edit sensor channel settings there. However, I don’t see any tab like this in the web interface of my recently installed PRT...
Tue, 10 Jun, 2025 at 1:13 PM
Monitoring Infortrend
Hello, we are testing the prtg monitor, but we are having troubles monitoring a Infortrend SAN. We have tested the mib with the snmp tester but we dont get any result. We have downloaded the MIB from the oficial website (IFT-SNMP-MIB). and ...
Tue, 10 Jun, 2025 at 1:13 PM
Cisco Switch - Interface errors
Is there an easier way to capture CRC/Interface errors on a Cisco switch besides enabling RMON? I currently have NMIS running side by side and they are able to capture this information without additional configurations on the switch. ...
Tue, 10 Jun, 2025 at 1:13 PM
Aggregated Up/Down-Time report
Hello, Need an aggregated Up/Down-Time report over a group of devices. Because such report template does not exist, my idea was to aggregate ping sensors of a group of devices using sensor factory. But what channel / metric I have to us...
Tue, 10 Jun, 2025 at 1:13 PM
Error to connect Oracle sensor
Hello. I'm trying to configure the Oracle sensor, but I get the following error: Could not connect to database : NET : Service unavailable < Host = 127.0.0.1:1525 > Of note is trying to find the database on the host PRTG and not...
Tue, 10 Jun, 2025 at 1:13 PM
Sensor WMI Microsoft SQL Server not working
I am trying to setup the WMI SQL Server 2008 probe but keep getting the error message 8004100E: The namespace specified could not be found. Other WMI probes work on the same server (WMI Memory, WMI Service). I'm new to the software and ...
Tue, 10 Jun, 2025 at 1:13 PM
PRTG Custom Report on identified sensors
Hello, I'm currently trying to get a SLA report for a given list of identified sensors. These are all snmp traffic sensors. It's a long list and I already set up the identifier on all of them, I think the next step is to create a re...
Tue, 10 Jun, 2025 at 1:13 PM
Sunburst View for Sensors with a label
Hi there, I'm struggling to set up a new view in my library. I'd be very happy if someone could help me. I'm planning to monitor services by summarizing all the sub-services in a new library. So far I added whole trees into th...
Tue, 10 Jun, 2025 at 1:13 PM
Edit Channel Definition for Channel Definition
Hello, Is it true that I can define the "Channel Definition" in Sensor Factory Sensor only once, in other words when I add the sensor? Afterwards within Settings=>Channel Settings I will never get into a "Channel Defini...
Tue, 10 Jun, 2025 at 1:13 PM
Mozilla - Javascript sensing takes to much time
Hello, Using Mozilla v35 with PRTG15.1.4 it takes at least 10 minutes time until PRTG will recognize JScript is enabled realy letting me use the ajax based Web GUI. If I check Mozillas JScript setting its everytime OK: about:config, searc...
Tue, 10 Jun, 2025 at 1:13 PM
Benachrichtigungen bei einigen Sensoren verzögern
Hallo liebes Support Team, im Zuge meines Abschlussprojekts meiner Ausbildung zum Fachinformatiker habe ich in meinem Betrieb PRTG Network Monitor eingeführt. Nachdem ich die Konfiguration weitestgehend durchgeführt habe, ist mir beim Tes...
Tue, 10 Jun, 2025 at 1:13 PM
PRTG DOESNT SHOW OUTBOUND TRAFFIC
I have migrated from my cisco 7200 router to cisco 6504. When I created the sensors I am getting both inbound and outbound traffic in main physical interface but when I created sensors on sub interfaces I am getting only inbound traffic, o...
Tue, 10 Jun, 2025 at 1:13 PM
Does a failover node need to always be running?
Is it possible to set up a failover node that only runs on-demand? I would like to set up a failover node on an offsite VPS and reduce costs by only booting it if primary master installation goes down for whatever reason. Article Co...
Tue, 10 Jun, 2025 at 1:13 PM
Monitoring ServersCheck Temp Sensors via SNMP
I have several temperature sensors I'm monitoring through SNMP from a company called ServersCheck. I found and converted the MIBs to OIDs. The sensors have separate OIDs for value and error state. I can set the error ranges inside the S...
Tue, 10 Jun, 2025 at 1:13 PM
My trial copy of PRTG is limited to 30 sensors. Do I need to re-install to get 100 sensors?
My trial copy of PRTG is limited to 30 sensors. Do I need to re-install to get 100 sensors? Article Comments Yes, please install the new version (click here to download it) and you should have the 100 sensors available :) Ap...
Tue, 10 Jun, 2025 at 1:13 PM
How to change the directory/location where the syslog messages are stored in the PRTG installed serv
Hello Team, I have installed PRTG in a server in X drive and enabled few syslogs sensors. But I found that the syslog data is collected in C drive. How to change the path of the log collector and syslog data collecter Article Co...
Tue, 10 Jun, 2025 at 1:13 PM
Monitors versus Sensors
I am a bit confused. If I monitor a server, virtual or physical, do you give 5 sensors per Server or is that something MSP's that resell PRTG offer? I am trying to understand how many sensors I truly need. I want to get away from S...
Tue, 10 Jun, 2025 at 1:12 PM
changing default sensor parameters
I have a couple of servers that runs several services that we monitor. The client that uses thise servers sometimes turns certain services off sometimes to work on them, and we need to set the sensor to down only if the service was stopped ...
Tue, 10 Jun, 2025 at 1:12 PM
Remote Probes and Communications Interruptions
If I have remote probes on servers and the internet (network) experiences an interruption, as long as those servers continue to function, will the remote probes buffer their information from their sensors? And then once the network commun...
Tue, 10 Jun, 2025 at 1:12 PM
Ping
Hello, Is it not possible to ping an IP of my own choosing (not using the WMI sensors)? We have a few WAN adresses that we need to ping, but we do NOT want to add them as devices in our PRTG. Article Comments Hi Annfinn, Y...
Tue, 10 Jun, 2025 at 1:12 PM
Unusual detection for certain sensors only
Is it possible to turn off unusual detection and just turn it on for certain sensors again? I'd take unusual detection as a useful feature for e.g. network interfaces and the like, but having unusual detection on sensors that use sensor...
Tue, 10 Jun, 2025 at 1:12 PM
prtg master 64bits, slave 32bits
Hi All I've got an "ticket" that my cluster is in mixed mode. I did do a check and I saw that both of my systems are running on a Windows 2008R2 64bits system. My master-PRTG is 64bits, but the slave is 32bits. How can I u...
Tue, 10 Jun, 2025 at 1:12 PM
When internet connectivity is down, don't generate alarms for monitored devices
When my internet connection breaks, PRTG generates alarms and email's me for every device it monitors. It thinks that all monitored devices are down since it doesn't have internet connectivity. Is there a way to tell PRTG no to ge...
Tue, 10 Jun, 2025 at 1:12 PM
Disk Space Downtime Variations
Why does the downtime indicator show such fluctuations? Can I send you a screenshoot please? Article Comments Hi, Sure, please forward a screenshot of the issue via email to support@paessler.com. Best regards Apr, 2015 ...
Tue, 10 Jun, 2025 at 1:12 PM
NetApp ESeries
How can i monitor the NetApp ESeries with PRTG? Any ideas? Thank you in advice Lotterer Article Comments Hello, Please check if NetApp offers any MIB files that you can import with our MIB-Importer. If so, you can monitor ...
Tue, 10 Jun, 2025 at 1:12 PM
Notifications for departments
Is it possible to put a department in a notification in cc, but only for a specific device or sensor? Article Comments I have just started working at a company that uses PRTG Network Monitoring. I am not 1000% familiar with the...
Tue, 10 Jun, 2025 at 1:12 PM
PRTG Sensor Data Reset
How can I easily reset Sensor data? Specifically, we had an outage 4 days ago, I want to clear the "Last Down" field value. Article Comments I think the only way to 'reset' sensor data is to drop and recreate ...
Tue, 10 Jun, 2025 at 1:12 PM
Reset inheritance of specific parameter
Hi, someone (I guess trying to help) has played around with the geo location of several devices, instead of inheriting the actual adress of the dependancy from the probe some devices now break inheritance and contain information about whe...
Tue, 10 Jun, 2025 at 1:12 PM
Creating a problem and using PRTG to access it
Hi. I have tried to look through all your articles re the REST API but my understanding is that this can only be used if I write an EXE to connect to PRTG to access monitoring information. What I want is vice-versa. I'm a .NET devel...
Tue, 10 Jun, 2025 at 1:12 PM
Cluster probe resources go offline ('no data to return') after failover
I'm using a Windows failover cluster (probe) with two cluster nodes that contains disks (wmi probes). Whenever a disk is moved from one cluster node to the other, the disk probe goes offline (red) and an error is returned 'no data t...
Tue, 10 Jun, 2025 at 1:12 PM
Remote Sniffer
Hello. I've successfully installed PRTG to use it as network sensor (using sniffer probe with a switch span port), initially to replace an old ntop machine. It works very good. I have another switch into another server room, that I need...
Tue, 10 Jun, 2025 at 1:12 PM
Is it possible to edit PRTG database?
Sometimes PRTG WMI CPU Sensor will report values as high as 9,600%, invalidating all the historic graph data due to the incorrect graph scaling. I have seen this in more than one WMI CPU Sensor and will need a workaround to edit this values...
Tue, 10 Jun, 2025 at 1:12 PM
I can place the image of my company in the PRTG system?
Hello Team !!! As you know, we work with your softwate , I have a question . I can place the image of my company in the PRTG system? Thanks!! Article Comments Hi, please see the this article about customizing PRTG. Best r...
Tue, 10 Jun, 2025 at 1:12 PM
notifications
I use PRTG in evaluation version and am very happy with it, I have a question, or possibly a feature request. We now use a different network monitoring product, but this product is end-of-live, and must be replaced. In our current produ...
Tue, 10 Jun, 2025 at 1:12 PM
Requirement to define the state of my computer
Hello, i would like to know how can i change requirements to define the state of my computer. Curently, it will take the worst statement of my sensor. Is it possible to create a fonction which say: if i have 1/2 sensor up, my computer is ...
Tue, 10 Jun, 2025 at 1:12 PM
Adding a Link to Alert
Is there a way to add a link to a given alert that we receive from PRTG that can redirect to a runbook ? In this way we can see a link that will take us to our documentation explaining our resolution process. Article Comments ...
Tue, 10 Jun, 2025 at 1:12 PM
Watchguard XTM5 series flow stats
I am trying to get my watchguard stats into your program. SNMP is setup and working with other devices, but all your program gives me is ping info. Article Comments Hello, Please use our SNMP Tester, run it on the PRTG Host (...
Tue, 10 Jun, 2025 at 1:12 PM
VM Xenserversensor
In our trail use I discovered the xenserver sensor for Virtual Machines. A lot of checks in 1 sensor is allways nice. How ever 1 disappointment. When I set the memory used chanel set on percent of max I have to set the maximum manual. W...
Tue, 10 Jun, 2025 at 1:12 PM
Custom sensor: Get-Process with Powershell
Hi, I have a simple Powershell script: =====\\ Get-Process -ComputerName "REMOTE-COMPUTER" >> "C:\TEMP\result.txt"\\ echo "0: Ok"\\ Exit 0\\ ===== - From Powershell console it's Ok - From PRTG ...
Tue, 10 Jun, 2025 at 1:12 PM
finding the sensor of the problematic interface
Hi, I have a switch with about 250 interfaces. I can see that the switch uplink ports were very utilized a month ago, and I would like to pin point the server interface that caused this load. what is the best way for me to do that with PR...
Tue, 10 Jun, 2025 at 1:12 PM
problems to monitor an IBM x3550 M4 server
Hi there, I´ve tried several times this task and I can not get a good result. Could anyone give me a hand? We need to manage the hardware with some alarms; the HDs, the fans, etc. We are using PRTG 14.4.X.X.X and related to the IBM se...
Tue, 10 Jun, 2025 at 1:12 PM
Do probes auto detect new HA cluster master?
Hi, I am planning in building a cluster set up in our HA site. I will build a new core server, add it to the cluster and drag across all the probes and sensors I want to monitor. I then plan on making this new core the master and taking t...
Tue, 10 Jun, 2025 at 1:12 PM
Monitoring aus Excel Sheet
Kann ich aus einem Excelsheet daten Monitoren ?? Danke für die Hilfe Leute. Gruss Anita Article Comments Hallo Anita Einen Excel-Sensor bieten wir nicht an. Eine Möglichkeit wäre, dass Sie die Excel-Tabelle nach CSV exportie...
Tue, 10 Jun, 2025 at 1:12 PM
how to set probe and create report for monitoring usage of workstation
Hi, our management wants to get report every month on usage of our windows workstations. Windows Uptime sensor is not good as it's not reset in sleep. Final result of report should be something like table with computer (=probe as compu...
Tue, 10 Jun, 2025 at 1:12 PM
SNTP problem
After reading this article https://helpdesk.paessler.com/en/support/solutions/articles/60184-sensor-sntp My target device is windows 7 x64, after I enabled the NTP server in GPedit.msc the sensor SNTP give this error "The server did ...
Tue, 10 Jun, 2025 at 1:12 PM
Anzahl der Dezimalstellen beim Custom Sensor
Guten Tag, ist es möglich, innerhalb der XML-Struktur eines Custom Sensor die Anzahl der Dezimalstellen zu übergeben? Der Tag <DecimalMode> erlaubt nur Auto und All. Wenn nicht, möchte ich dies gleich als Verbesserung vorschlagen,...
Tue, 10 Jun, 2025 at 1:12 PM
RMON - No ports available
When adding the SNMP RMON sensor to a switch I always get "No Ports available" in the "RMON specific" section. I checked the switch config and all ports have an active RMON probe, is there anything else that needs to be ...
Tue, 10 Jun, 2025 at 1:12 PM
Step by step tutorials
I am new to the features of PRTG and I would like to have step by step to add probes for my servers remotely regarding network monitoring in general. Specifically which IP's are needed, private or public in order to add those to devices...
Tue, 10 Jun, 2025 at 1:12 PM
Monitor Network Interfaces Sonicwall TZ215
I am testing PRTG and would like to monitor specific network interfaces. How would I go about accomplishing this? Thanks in advance. Article Comments Hello, You could start out with the basic sensors PRTG gives you. If they d...
Tue, 10 Jun, 2025 at 1:12 PM
RADIUS v2 Sensor password character limit
The RADIUS v2 Sensor currently has a password limit of 6 characters. Is there any plans in the future to increase this limit to at least 10 and beyond? Article Comments Hello, The RADIUS v2 sensor supports more than 6 charact...
Tue, 10 Jun, 2025 at 1:12 PM
Do device templates propagate limits?
I created a device with an SNMP CPU sensor and then added a limit to the first Processor channel. Using that device, I created a device template. When I discover another device with that template, the new device doesn't have the limit o...
Tue, 10 Jun, 2025 at 1:12 PM
Kann ich Daten von CSV dateien im PRTG anzeigen?
Ich muss von verschiedenen vorallen Excel Listen Daten im PRTG anzeigen, nun ist mir gesagt worden dass excel-Dateien nicht angezeigt werden... was kann ich sonst tun weil mit txt dateien wird es ziemlich schwierig alles übersichtlich zu ...
Tue, 10 Jun, 2025 at 1:12 PM
TREE VISUALIZATION DEVICES IN CIRCLE
Hello, When the active graph display mode to circle it is incomplete that and a bung? Article Comments Hi, Please try to change the file <PRTG INSTALLATION FOLDER>/webroot/javascript/_Prtg.Core.js line 317 from m...
Tue, 10 Jun, 2025 at 1:12 PM
Sensor Templates
Hi, Does anyone know if it possible to create sensor templates? For example, I have a WMI Volume sensor with 3 notifications, and channel alterations. It is pretty time consuming to keep adding these for every server HDD. It would ...
Tue, 10 Jun, 2025 at 1:12 PM
Monitoring Oracle DB Instance
I have setup PRTG to monitor an Oracle DB instance on an sql server. I configured the port number, db instance, user name and password. PRTG is reporting wrong username and password. I tested with another product and able to monitor with no...
Tue, 10 Jun, 2025 at 1:12 PM
Oracle SQL Sensor V2 Not Found
Hello, we have just update PRTG Network Monitor to latest version, but when try to add a SQL Sensor V2 is not displayed in sensor list.. Anyone can help us? Article Comments When you enter oracle into the search field (when addi...
Tue, 10 Jun, 2025 at 1:12 PM
Log File Integrity
Hi I am looking to use PRTG in a very small PCI environment and wondered if the software itself can provide any means of log file integrity and alerting or if I need to invest further in a proper FIM product to meet this requirement in PCI...
Tue, 10 Jun, 2025 at 1:11 PM
Sensor for HP MSM430 and MSM560 Track Bandwidth
Has anyone found a way to create a sensor for bandwidth tracking on either of these two models? Article Comments Please check if the vendor of your device offers any MIB files that you can import with our MIB Importer. If so, y...
Tue, 10 Jun, 2025 at 1:11 PM
How to get a map replicated to another website in a DMZ zone
I have a running PRTG installation with a couple of maps on my internal network. Now I would like to get theses maps replicated to another website in our DMZ zone for external viewonly access Is there a method to push maps via a service/s...
Tue, 10 Jun, 2025 at 1:11 PM
Creating Custom Template for Traffic Sensor
Hello, I've been creating and modifying templates from \webroot\reporttemplates and \webroot\reporttemplates\details in order to get reports from different switches. Now I need to get a table report on average traffic and max. traffic ...
Tue, 10 Jun, 2025 at 1:11 PM
Pointing a remote probe to a different PRTG Server
I have inherited a set up where the company has two different PRTG Servers. They both have loads of data and loads of devices and sensors and loads of remote sensors. I want to consolidate everything on one server. Is there an easy way ...
Tue, 10 Jun, 2025 at 1:11 PM