kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Why does a batch file executing a tnsping to an oracle databse fail under prtg version when it worke
Since upgrading to PRTG version 8 I have a sensor that is a bat file that does a tnsping to an oralce database that now fails with the following message Response not wellformed: " C:\Windows\system32>tnsping raceall.ult-db4 TNS Pi...
Tue, 10 Jun, 2025 at 12:06 PM
Pagefile Usage - The specified class is not valid. What does it mean?
Hi, I have 3 Pagefile Usage sensors with this status (The specified class is not valid). What does it mean? Thanks in advance. Article Comments Hello, this means that one this one particular host, the necessary WMI Class i...
Tue, 10 Jun, 2025 at 12:06 PM
Export netflow date from Toplists to a CSV file.
I have created a netflow sensor and made a custom Toplist which include: SourceIP, SourcePort, DestinationIP, DestinationPort and Protocol. I works very well, but my problem is that I need to be able to export the toplist periods to a CSV f...
Tue, 10 Jun, 2025 at 12:06 PM
Is there anyway to set latency more than 99999 ?
I want to add a notifycations: send Mail and call a http url if the speed lower than 10kbps in 2 days. In version 6.0, it's very easy to make it. But in version 7.2, latency time only can't set with second unit. If i want set it to ...
Tue, 10 Jun, 2025 at 12:06 PM
SSL for web interface does not work with Google Chrome
After upgrading from 7 to the latest 8, the SSL for the web interface does not work anymore. I tried to reboot the machine, the service, etc... Strange is, Windows GUI works with SSL 443 but not the web Interface When switching to http 80...
Tue, 10 Jun, 2025 at 12:06 PM
Is it possible to define custom fields on the nodes?
We would like to register some values on the nodes like serial number, physical location etc. I know there is a note field but it will get messy if we register all the information there. Article Comments In the PRTG web interfac...
Tue, 10 Jun, 2025 at 12:06 PM
ICMP Error #11010
I am getting frequently warning messages "Request Time OUT (ICMP Error #11010)" Article Comments Hello, supposing you are referring to a Ping-Sensor, this means that the Ping sensor was not able to reach the specifie...
Tue, 10 Jun, 2025 at 12:06 PM
Using tags in HTML request
I need to post xml to a webpage to get a result. But I'm not allowed to enter the XML POST data, because it contains < and >. Is there a way around this? Article Comments Hello, could you please drop a few more det...
Tue, 10 Jun, 2025 at 12:06 PM
How can I test web stress tool with pages use ajax updatepanel?
Hello Paessler team, I downloaded your trial webstress test tool 7 and testing its features. We have got an intranet asp.net web application which is using ajax updatepanels in some cases to refresh the page content. However I recorded t...
Tue, 10 Jun, 2025 at 12:06 PM
PDF Report doesn't work
I want to do a report that is stored as pdf. The pdf will be stored, but in it is no data. Only a deny message from our proxy server. The HTML-report works properly. We have an network monitor version 8.1.2.1766. Must I enable anythin...
Tue, 10 Jun, 2025 at 12:06 PM
Interface number changed
Hi, some days ago I've involuntary disabled one of the two network interface on my server. Then I turned it on again but it looks like the interface has change its OID or interface number and the relative sensor reports an error. Of cou...
Tue, 10 Jun, 2025 at 12:06 PM
Is it possible to monitor which processes are using more hardware resources?
A customer wants to know if it's possible to know wich processes are using more hardware resources. He needs to know if his users are using hardware resources to work or something like songs, pps, videos, etc. Is it possible? Thanks...
Tue, 10 Jun, 2025 at 12:06 PM
Bulk update of sniffer channel definitions
Following a change in our server architecture, the IP for one of our major applications has changed, and as a result the PRTG Sniffer channel definitions are now wrong. Is there a way to perform a bulk update of all sniffer channel defini...
Tue, 10 Jun, 2025 at 12:06 PM
How can I where all my Bandwidth is going?
I know I can monitor bandwidth and that's great, but I want to know where the bandwidth is going. I don't want to monitor users Internet activities (like Joe spent 20 minutes on Facebook), but I do want to know where all the bandwid...
Tue, 10 Jun, 2025 at 12:06 PM
watchguard
i would i go about monitoring a watchguard model x700? Article Comments enable SNMP on the watchguard, add the watchguard as a device to PRTG and run an auto discovery. Check for MIBs from the vendor that you might be able to ...
Tue, 10 Jun, 2025 at 12:06 PM
How does PRTG Network Monitor work
I have a client that is using PRTG Network Monitor. Each time the monitor fires, I get a 10053 error from a socket- i have 4 listening sockets active, and at the moment I am not sure which one. I am trying to track down what is happening,...
Tue, 10 Jun, 2025 at 12:06 PM
Customise Sensor Naming through *.oidlib file
Hi, I'm wanting to know if it is possible to customise the naming convention when creating sensors using an oidlib file. The scenario is that I have a NetApp device and I want to use the volume name (known OID) in the autogenerated ...
Tue, 10 Jun, 2025 at 12:06 PM
Is it possible to give a telnet using a sensor?
I would like to know if it's possible a sensor from a device (device A, for example) gives a telnet to another device (device B) on a specific port. Is it possible? Thanks in advance. Article Comments Hallo, this is not ...
Tue, 10 Jun, 2025 at 12:06 PM
Problem setting Sensor to Error in a v8.1Clustered environment
Before migrating to a clustered PRTG setup we were able to log into a PRTG Node and set a sensor to error for testing purposes (this is part of our monthly test to ensure that our sensor notifications are being sent/received). Now, when set...
Tue, 10 Jun, 2025 at 12:06 PM
Port mirroring vs Packet sniffer
Hi, simple question for you. I want to use the Packet sniffer sensor with port mirroring to get stats on what is running on our network. I have 2 vlan to monitor. Is it ok to create a port mirroring from these 2 vlan on the same network...
Tue, 10 Jun, 2025 at 12:06 PM
PRTG tabs not working (browser reports JavaScript Errors)
When I click on tab in the Sensor, like Live Data or 2 days, the tab does not change. It stays on the sensor's first tab. I get an error: Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; Trident/4...
Tue, 10 Jun, 2025 at 12:06 PM
Move installation to another server with new host name and new IP address
Need to move the core server installation to a new server with new host name and new IP address. Can the data be transfered to new server with new IP address? PRTG8.1.2.1766 Article Comments Hello, this is possible of course, ...
Tue, 10 Jun, 2025 at 12:06 PM
New Todo: Out of memory errors
During odd hours i get spammed by various sensors. e.g There is something that you need to pay attention to: ============================================================================= ToDo: Data Subject: Out of memory ===============...
Tue, 10 Jun, 2025 at 12:06 PM
Excessive CPU after adding sensors
PRTG 8.2.1.1766 - Windows 2003 server/2 CPU/4 GIG RAM - recently added about 4,000 snmp sensors (with auto-discovery) equally about 8,200 total sensors. CPU utilization climbed and stayed elevated, triggering PRTG CPU alerts. PRTGserver.exe...
Tue, 10 Jun, 2025 at 12:06 PM
How do I increase accuracy of downtime display i the 2,30,365 days view.
The table below has only accuracy with rounding to 1. Is there a way to make it more accurate. Article Comments Hello, you can change the decimal places shown for the Downtime-Channel on the Channels-tab of each sensor. Simply...
Tue, 10 Jun, 2025 at 12:06 PM
Share Disk Free global channel limit
I have a group with several devices that each have one or more Share Disk Free sensors. I would like to set global limits for the Free Space (ID 1) channel so that I didn't have to set these for each individual sensor. Currently the lim...
Tue, 10 Jun, 2025 at 12:06 PM
How can we automatically create and email monthly reports to customers?
Hi there, We can configure PRTG to automatically generate reports on a monthly/weekly basis. But if want to create report and email to client, we have to mannually do this from the GUI. Is there a way for us to save the settings and autom...
Tue, 10 Jun, 2025 at 12:06 PM
WMI vs SNMP
I Have 8 windows servers in a network being monitored by a remote probe on server 2008 machine. Most servers are 2003 standard (NOT R2) All servers were added to PRTG by using the "STANDARD NETWORK DISCOVERY". Network discovery...
Tue, 10 Jun, 2025 at 12:06 PM
Parent ID in HTTP Api
When I try to retrieve the sensor list using the /api/table.xml?content=sensors, the field Parent (and Parent RAW) shows the name of the parent device (that's not unique) and not the unique id. How can I retrieve the device in which t...
Tue, 10 Jun, 2025 at 12:06 PM
Difference between User List and Primary Group
I'm wondering what the difference is between being a group member and having that group as the primary. Are there permission or notification elements that require both or either values to be the same? Article Comments For th...
Tue, 10 Jun, 2025 at 12:06 PM
How could we change the results of chart.png?
Hello. I would like to ask if it's possible to change the results of chart.png (which produces the final image). Can I remove for example the date/time that is shown? Or even the version of prtg? Thank you in advance. Article Co...
Tue, 10 Jun, 2025 at 12:06 PM
How can I get auto-discovery to name Cisco switch sensors based upon their existing descriptions?
Would like to have auto-discovered sensors on Cisco switches or routers be named according to the existing port description on the interface. That way, we wouldn't have to re-enter all these port names..... Article Comments ...
Tue, 10 Jun, 2025 at 12:06 PM
Server 2003 FIrewall Breaks Monitoring
Every time I turn the firewall on any of my Server 2003 systems, Paessler breaks. Ping probe is OK, but everything else goes to fault. I opened up TCP port 135 but still does not solve the issue. I turn the server firewall(s) off and ev...
Tue, 10 Jun, 2025 at 12:06 PM
How do i deal with the spiking that Netflow 9 creates?
from https://www.paessler.com/knowledgebase/en/topic/1423-how-to-monitor-cisco-asa-firewalls-using-netflow-9-and-prtg : "If a connection is active for minutes or hours, the ASA sends one NetFlow packet with the total of the connectio...
Tue, 10 Jun, 2025 at 12:06 PM
Änderung der Ping-Einstellungen
Wie kann ich die Ping-Einstellungen (Zeitüberschreitung, Paketgröße, Anzahl der Pings) für alle von mir angelegten Ping-Sensoren (die in unterschiedlichen Gruppen liegen) ändern? Ebenso würde ich gerne die Zeitüberschreitung beim wmivolum...
Tue, 10 Jun, 2025 at 12:05 PM
How can i measure electrical interference with help of PRTG
How can i use PRTG to measure electrical interference on my network? We have been experiencing some electrical interference / noise on our network, this have been measured by professional people but is it possible for me to see a pattern in...
Tue, 10 Jun, 2025 at 12:05 PM
How can I use my vbscript with the PRTG API?
I am trying to get xml data from the api via vbscript on Windows 2000. My simple VB script : URL = "http://prtgserver1/api/table.xml?content=sensors&columns=sensor&username=xx&password=xx" ' {note : xx replace...
Tue, 10 Jun, 2025 at 12:05 PM
SNMP error 2003
I am receiving snmp error #2003. I did a netstat -a and noticed that port 161 is not listening. I assumed the application would open the port. I am using my workstation ip for the connect:direct listening address. In the Paessler tester I ...
Tue, 10 Jun, 2025 at 12:05 PM
Multiple sensor failures
Is it possible to setup alerts only if x amount of sensors fail? Article Comments I'm afraid this is not possible. However, you can configure a latency for notification triggers. Using the latency setting, notification will ...
Tue, 10 Jun, 2025 at 12:05 PM
Server specifications
Recently you posted the server specs for a server in your Paessler lab, showing server specs with about 20,000 monitored sensors. Building new server and wanted to spec based on your test lab. Article Comments Do you mean this b...
Tue, 10 Jun, 2025 at 12:05 PM
PE013 Code - What does this mean?
PRTG shows on my fileserver PE013. The sensor should show free space on disk C:\ of this server (WMI). Thanks Article Comments Hello, PE013 indicates a problem with the drive(s). Have there been any changes made to the ta...
Tue, 10 Jun, 2025 at 12:05 PM
Is it possible to sum identical WMI counters on three different servers
Currently we monitor our Citrix Terminal sessions through the use of a WMI counter. I have looked, and it doesn't appear that I can use a specific counter that automatically totals the three servers up. So, I would like to know if PRT...
Tue, 10 Jun, 2025 at 12:05 PM
How can I get integer value in sensor from custom snmp string
Hello! By snmp (snmp custom string) I can get, e.g., string like this: "27 degrees C". Is there possible to get substring (split string) with integer value and post it like usual sensor (channel) value of sensor? Articl...
Tue, 10 Jun, 2025 at 12:05 PM
Does PRTG 8 have a topology discovery feature?
Does PRTG currently have a topology auto-discovery/view feature or are there any plans for such a feature? Article Comments Hello, currently there is no topology-discovery feature available in PRTG. We have this on "our r...
Tue, 10 Jun, 2025 at 12:05 PM
System: Update: Could not perform update check:
Error Message from the PRTG Core Server Log: 11/30/2010 10:17:20 AM Could not perform update check: Socket Error # 11001 Host not found. Is this trying to hit some external update site? Is there some settings for PRTGv8 I should add t...
Tue, 10 Jun, 2025 at 12:05 PM
Remote Probe Error Communicating with Core
We have installed remote probe on a WS2008 R2 but it doesn't communicate with the Core Server. The installation of the remote probe ended succesfully. In the logs of the remote probe it appears an error: "Login NOT OK: Access d...
Tue, 10 Jun, 2025 at 12:05 PM
SNMP: count returned strings
Hello! How can I get in sensor value that would be equal to "count of strings" in some OID. Exactly it is OID 1.3.6.1.4.1.14179.2.1.4.1.1, that return MAC addresses of wireless clients. There are no special SNMP value for coun...
Tue, 10 Jun, 2025 at 12:05 PM
How can i know how many times a notification was escalated?
We have 200 sensors that are monitoring folders for file count on an FTP server. If the file count is not 0 then a script is executed as a notification event with a bunch of placeholder command line parameters. This script has a sophist...
Tue, 10 Jun, 2025 at 12:05 PM
Move to PRTG version 8 from version 7 and upgrade OS
I am going to upgrade me PRTG version 7 running on Windows 2003 to PRTG version 8. I want to cluster this and then rebuild the current 2003 server to 2008. My plan is to upgrade the current version of PRTG 7 to 8. Build a Windows 2008 m...
Tue, 10 Jun, 2025 at 12:05 PM
Can I use PRTG to monitor the health of servers?
I'm testing PRTG right now and it is working really well. My question is can I monitor the health of servers (like hdd health, network connectivity, etc..)? Right now I am using Nagios to do that but if I can consolidate my programs int...
Tue, 10 Jun, 2025 at 12:05 PM
Need to know special characters for API
I've been having some problems with some scripts using WGET to rename, searches ( yes I know many ways around what's not present in the actual API folder ) and additions and remove. After testing various things out I realized whe...
Tue, 10 Jun, 2025 at 12:05 PM
Why the SNMP sensor interval is diffrent then specified.
I have a custom snmp sensor for bandwidth monitoring of a radio link. This is a delta sensor setup as SNMP Custom sensor. It has 60s interval. Unfortunately in the Live data readouts are not in the 60s intervals but in some random 29-35s r...
Tue, 10 Jun, 2025 at 12:05 PM
Problem remote probe "need login"
Hello, I installed a remote node on an external server. Firewall settings are correct. But the remote probe can not connect: 4-12-2010 15:23:41 PRTG Probe V8.1.0.1622 4-12-2010 15:23:41 PRTG Probe starting on "WS01" 4-12-20...
Tue, 10 Jun, 2025 at 12:05 PM
How does PRTG handle daylight saving time (summer time, winter time) settings?
I live in a region with different time settings for summer and winter (summertime/wintertime). How does PRTG handle data when daylight saving time is set/unset? Article Comments PRTG and Daylight Saving Time When using dayligh...
Tue, 10 Jun, 2025 at 12:05 PM
When using a SNMP library, can you include the description field somewhere in the list of detected O
When using an SNMP library, can you include the description field somewhere in the list of detected OID's? Kind of a feature request, but many times the fields in very large MIB's are difficult to decipher without having a copy of...
Tue, 10 Jun, 2025 at 12:05 PM
prtg check errors on database
prtg check errors on database -how? i have this errors: 11.11.2010 12:45:19: Template Loaded; Device ID: 2305; Name: UNIX/Linux Device 11.11.2010 12:45:19: Exception in XML Loop; Device ID: 2305; SubItem: 1; Message: Access violation ...
Tue, 10 Jun, 2025 at 12:05 PM
is there a way to monitor battery live in a laptop?
Hi, My remote probe is a small laptop closed in the basestation cabinet monitoring some hardware. I need to be able to check in the power is still connected to it. Is that possible over WMI? Article Comments There is a Win32_...
Tue, 10 Jun, 2025 at 12:05 PM
Monitoring traffic over VLAN Interfaces
I've got a network that has a number of VLAN's on it, one VLAN is used to bridge between two remote locations over a LES circuit and I've been monitoring that VLAN interface and discovered that there isn't much traffic being...
Tue, 10 Jun, 2025 at 12:05 PM
Is it possible to generate a report including sensors that was deleted?
Is it possible to generate a report including data of sensors that was deleted? Article Comments Hello, this is not possible. Best Regards. Dec, 2010 - Permalink
Tue, 10 Jun, 2025 at 12:05 PM
HTTP/1.1 500 Internal Server Error on VMware ESX Server
Dear Support, Currently we have a strange issue with our software. I monitor an ESX server via the vSphere Web Access (VMware ESX Server sensor) It has 24h autodiscovery enabled to detect and monitor new created servers. From time to ...
Tue, 10 Jun, 2025 at 12:05 PM
Report Top 100 Most/Least Used Bandwidth Sensors
I want to create a report Top 10, instead of Top 100, is it possible?, an how. Article Comments Modifying the available report templates (for example to only show the top 10 instead of top 100) is possible, but requires manual m...
Tue, 10 Jun, 2025 at 12:05 PM
How to show only devices not in good state
Hi, Is it possible to show only devices that some of it's sensors is not in good state? In 8.1.2.1809 I am able to filter out the goods, but when the page is refreshed the filter is gone. Can it be done using maps maybe? Thank you in ...
Tue, 10 Jun, 2025 at 12:05 PM
HTTP sensor problems
I have several http sensors that I want to monitor the page load both in front and behind a load balancer. I want to use a simple HTTP sensor ever minute and a full page HTTP sensor every 10 minutes. The web servers will not respond if you ...
Tue, 10 Jun, 2025 at 12:05 PM
How can Syslog events or SNMP traps trigger "Check Now" on a specific sensor?
I'd like to be able to listen for syslog or SNMP traps [ideally both] that, when received, would trigger a specific sensor to be checked. Link state changes could then be picked up instantly without aggressive polling frequency. ...
Tue, 10 Jun, 2025 at 12:05 PM
Will the GUI still be customized after update to version 8?
I've customized the GUI of version 7.3.5.5802 by changing the html files. Now I want to update to version 8.1.2.1709. What will happen to my changes? Usually I just overwrite the original html files with my customized ones after install...
Tue, 10 Jun, 2025 at 12:05 PM
The PRTG web server accepts PUT and DELETE requests. Is this a security issue?
A security scanner was able to send a test file to the PRTG web server without providing any login data. Does this mean a security leak? Article Comments No, the security of the PRTG web server is not compromised. It only proces...
Tue, 10 Jun, 2025 at 12:05 PM
How can I determine the Windows user account used with an EXE/Script sensor?
How can I determine the Windows user account running the probe Windows process? I would like to know how I can see with which Windows user account (i.e. in which security context) an executable or script file is executed when using an EXE...
Tue, 10 Jun, 2025 at 12:05 PM
Custom OID not able to report down?
I have a OID for a Barracuda 800 that tells me how many Emails are in the outboud queue. I would like it to Email me if the number goes over say 300. Right now I have it reporting the correct number of Emails in the queue but I can't se...
Tue, 10 Jun, 2025 at 12:05 PM
Abtastintervall auf 1 sec ändern
Hallo, kann man das Abtastintervall auf 1 Sekunde ändern. Ich habe keine kleinere Option wie 30 Sekunden gefunden. Mich würde das sehr intressieren um z.b. kurze hohe Peaks zu Identifizieren. Vielen Dank für Ihre Hilfe! mfg Christoph ...
Tue, 10 Jun, 2025 at 12:05 PM
What is all the SMTP traffic coming from the workstation that I have PRTG installed on?
Our firewall is detecting lots of SMTP traffic coming from the workstation that our PRTG is installed on. What could be the cause of this? Article Comments Most likely e-mail notifications or sensors. Dec, 2010 - Permalink
Tue, 10 Jun, 2025 at 12:05 PM
How can I change the down behavior of multiple SNMP traffic sensors?
I just setup up 800 SNMP traffic sensors. they all defaulted to no alarm when disconnected. Is there a way to bulk update the show alarm when disconnected (recommended) setting? Article Comments Dear Sean, it should be possibl...
Tue, 10 Jun, 2025 at 12:05 PM
Can I monitor the number of active connections of an RAS server?
Could you add a sensor that monitors the amount of active connections that are connected to a Routing and Remote Access server? This would be similar to the way the WMI Terminal Services sensor monitors the amount of connections to the serv...
Tue, 10 Jun, 2025 at 12:05 PM
Problem using Gnokii with PRTG
I use Gnokii to send sms's from PRTG. I made a batch file and when i run this file I get a normal sms. but when use this file as a notification on PRTG I don't get anything and the status of sendig says OK This is my batch file ...
Tue, 10 Jun, 2025 at 12:05 PM
Can I create my own ToDo in PRTG?
Hi, I'd like to add a new ToDo manually using an API. Is this possible ? Kind regards. Article Comments Dear Matthias, only PRTG itself can create/add ToDos (as ToDos are intended to get the users/admins attention if s...
Tue, 10 Jun, 2025 at 12:05 PM
How can I select what the remote probe monitors?
PRTG 8 - Clarification if I can select what a remote probe monitors. I want to set up a remote probe, to reduce CPU load on core, but want to select what the remote probe monitors. Similar to designated probe for area of network. Ar...
Tue, 10 Jun, 2025 at 12:04 PM
Can I export performance data from the database?
I want to be able to export the performance data I have gathered on a wan interface so that I can do some analysis on the data eg what is the trend of the link utilisation and how long till the link will be saturated? Article Commen...
Tue, 10 Jun, 2025 at 12:04 PM
How to create a 24 hour utilization and then be able to create a map using that graph?
i would like to create a 24 hour utilization and then be able to create a map using that graph. i know one can use the "historical" tab and create a graph with any time frame BUT, i think, that historical graph cannot be saved an...
Tue, 10 Jun, 2025 at 12:04 PM
How does spikes removal work?
I have a sensor that is powershell script that returns temperature by parsing web page of some meteostation on a public internet. It sometimes returns a bad high value like "0" or "255" and all other values in the las...
Tue, 10 Jun, 2025 at 12:04 PM
WMI error with custom sensor
Hi, I tried to create custom wmi counter with using your wmitester utility. The query is SELECT RecoverPercentage FROM Win32_PerfFormattedData_DcsHa_DataCoreMirroring WHERE Name='_Total' With the wmitester I receive a posit...
Tue, 10 Jun, 2025 at 12:04 PM
Powershell sensor invalid
A new Powershell sensor is being identified as invalid, but the shell output seems to be ok. My custom Powershell sensor returns the following output when executed in the shell: PS D:\Programme\PRTG Network Monitor\Custom Sensors\EXE> ...
Tue, 10 Jun, 2025 at 12:04 PM
Custom alert box
Is there a way to create or modify the map "down alert" box to show ONLY "status | device name"? Simple " down | device1 ". The current alerts have sensor name and the customer wants " status | device na...
Tue, 10 Jun, 2025 at 12:04 PM
SMTP Notification isn't working
Hello, This sounds like the same issue as `8503-prtg-smtp-notifications-suddenly-stopped-working`. I didn't see a fix and wasn't sure if I should reply under that question or create a new one. Sorry, if I chose poorly. I am ...
Tue, 10 Jun, 2025 at 12:04 PM
Sound notification on PRTG 8.2
Hi, Can I use Sound notification in the new version? I used it with PRTG 7 and now I need it again. The problem is that i can't see the option "play wav file" in the add notification page. Thanks Article Comments ...
Tue, 10 Jun, 2025 at 12:04 PM
Are there limits to the number of SNMP traps that can be received in PRTG?
Are here limits to the number of snmp traps received for version 8? I saw questions about receiving traps but are there limits to the numbers of traps it can receive? Article Comments There are no additional license limitations ...
Tue, 10 Jun, 2025 at 12:04 PM
PDF Report does not work
Hello all I'm not able to get a PDF report working. HTML works fine. I always get an error Report with following content: ERROR The requested URL could not be retrieved While trying to retrieve the URL: http://127.0.0.1:8085/ap...
Tue, 10 Jun, 2025 at 12:04 PM
Use Netflow Data to Create Bandwidth Reports
Is there a way to utilise the data from the Netflow output of a router to generate a report of the bandwidth used per subnet over a certain period of time? Article Comments Sensors for the subnets need to be in place all the tim...
Tue, 10 Jun, 2025 at 12:04 PM
Remote probe access denied
Hi, I've installed a remote probe on one of our servers. They are separated by VLAN's. It can connect, as the port on the PRTG Server (23560) is open to access from remote server probe. This is what I receive in the log: 13/12/2...
Tue, 10 Jun, 2025 at 12:04 PM
¿How can I simulate a URL secuence into a custom script? (webserver stress tool)
I want to simulate a URL secuence (top to bottom) with specific postdata per url and custom rules. Examplle: First clic: Login; then, repeat a secuence and again (without login). ¿How can I do this throught Custom URL Script? Art...
Tue, 10 Jun, 2025 at 12:04 PM
Windows GUI reduced functionality with v8
After upgrading to V8 - currently 8.1.0.1622 - we found you cannot delete anything from the windows GUI. If I am missing something - please let me know! Article Comments Dear Terry, this is unfortunately a bug in the Windows...
Tue, 10 Jun, 2025 at 12:04 PM
Can you create new triggers with the API?
I noticed that the API directory on the server contains a newtrigger.htm file. Is it possible to use this to create new notifications in a sensor? And is there a complete list of all available actions in the API and detailed usage instru...
Tue, 10 Jun, 2025 at 12:04 PM
Parameters for Tools context menu
The problem: Run a specific tool from the tools context menu. The tool need the username and the password of the device (for example linux credentials). Is it possible to send the usr/pwd with a placeholder like the %host. If not I would se...
Tue, 10 Jun, 2025 at 12:04 PM
How do I link a device to a map where it's in ?
Hi, I created a few maps (30) with devices to create a dataflow schema for my administrators. When they receive alarm for a device they want to see immediatly (or by clicking a link) the correct map where it's belonging to, to see the...
Tue, 10 Jun, 2025 at 12:04 PM
Is it possible to download and install just the RPTG Network Monitor client (Windows GUI)?
I want to run the PRTG Network Monitor Windows client on my PC and use it to conenct to PRTG running on our Server. I can do this if I install the full PRTG suite on my PC , but I would rather not do that... Article Comments De...
Tue, 10 Jun, 2025 at 12:04 PM
How can I invert sensor values from 0% to 100%?
Hi, is it possible to invert a (custom) wmi counter value from 0% to 100% resp. 2% to 98%, 10% to 90% and so on? So, some formula in the sensor settings like: 100 - value Regards, Christian Article Comments Hello, it sho...
Tue, 10 Jun, 2025 at 12:04 PM
How to get historic data of all sensors via the API?
I make a application using PRTG http api. This application request url: "http://{server}:{port}/api/historicdata.xml?id={2}&sdate={3}&edate={4}&username={5}&password={6}&avg={7}" to take historic of one sensor....
Tue, 10 Jun, 2025 at 12:04 PM
SNMP traps sensor can not be added. What can I do?
Dear Support. I have downloaded and installed the freeware PRTG for evaluation before we buy it. I was able to do the implementation but I stuck with one problem in SNMP monitoring. After I define a device, I tried to add Sensor to monito...
Tue, 10 Jun, 2025 at 12:04 PM
How can I access the Remote Probe installer more easily?
With the change to denying access to PRTG by Internet Explorer it is now kind of a pain to download the remote probe installer on new servers. I have to place the installer file on a separate web server. It seems kind of silly to limit ac...
Tue, 10 Jun, 2025 at 12:04 PM
can I add two sensor graphs together to monitor a MLT?
can I add two sensor graphs together to monitor a Multi Link Trunk using either version 6 or 7? Article Comments Hello, in PRTG 6 you can add sensors with the Aggregation-Sensor, and in PRTG 7 with the Sensor Factory. Best R...
Tue, 10 Jun, 2025 at 12:04 PM
More than two connectors for icons in maps
Hi, how can I connect a servericon in a map to more than two other devices? Is there a way to add additional connectors? Article Comments Dear Jens, map-objects can only have 2 connectors. It's not possible to add only con...
Tue, 10 Jun, 2025 at 12:04 PM
Distributed monitoring with failover?
I have a set of machines in two different sites I am needing to monitor. For performance reasons I'd like to have a master at site A, and a failover server at site B. However, I would also like to have a remote probe server at site B ...
Tue, 10 Jun, 2025 at 12:04 PM