kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How can I measure bandwidth used vs bandwidth available?
We have a number of Cisco routers connected on ADSL circuits and monitored on PRTG and would like to be able to determine which ADSL circuits are most heavily used. It would be most helpful if there is a way of measuring bandwidth use agai...
Tue, 10 Jun, 2025 at 11:41 AM
Monitor Bandwidth between server and device.
Hello, I want to add a sensor to a device that will essentially perform an iPerf test between the PRTG server and an added device to record available bandwidth across an internal network. Is this possible? I only seem to be able to mon...
Tue, 10 Jun, 2025 at 11:41 AM
How to monitor a nintendo wii
I'm trying to see if there's a Wii probe in development. If not, I'm requesting one. If no need, then I'd like to see how I can monitor the bandwidth consumption of my Wii. This program has proven perfect for every other ...
Tue, 10 Jun, 2025 at 11:41 AM
Cisco ASA5510 SNMP monitoring
I cannot get the SNMP sensor added despite SNMP Tester confirming there are standard interfaces present. The PRTG host (10.1.0.0) is behind a firewall and we are monitoring a remote firewall (10.2.0.0). SNMP tester can communicate with t...
Tue, 10 Jun, 2025 at 11:41 AM
Could not update Probe (4814)
I've got this error when upgrad to newer version with automatic update: Manual update required: Could not update Probe "myprob" (4814), please try manually. I dont know how to update this prob manualy?? Thanks Ar...
Tue, 10 Jun, 2025 at 11:41 AM
Http advanced didn't work
Dear support, I have problems to create new sensors of HTTP Advanced. The sensors never be green, and if I make a mistake in settings, and latter I fix the error, the sensor don't be green. I need create a new sensor with new configur...
Tue, 10 Jun, 2025 at 11:41 AM
vmware monitoring problem
Hi, I have 3 vmware hosts and montior this with prtg v9. I have noticed that when guest OS switch vmware host prtg doesnt understand that a gives a warning/alarm. What is the best way to configure prtg when have mutilple vmware hosts, ...
Tue, 10 Jun, 2025 at 11:41 AM
Sensor "auto-down"
If I add for instance an WMI or SNMP CPU Load Sensor, does the Sensor goes in Down-State automatically at specific value or do I have to set an Limit always? Article Comments Setting Sensor Limits Disk Space sensors are create...
Tue, 10 Jun, 2025 at 11:41 AM
IPv6 Web GUI
I know that PRTG v9 supports sensors over IPv6 but does the web GUI support ipv6? As far as I can see in the server administrator app, the only IP addresses listed are v4 ones. Article Comments The PRTG web server as well as t...
Tue, 10 Jun, 2025 at 11:41 AM
Netflow drops issue
I have been receiving the following msg in PRTG (using v8.4.2.2381) : The netflow sensor has received and dropped flows with a timestamp older than the timespan defined by the active flow timeout. I recently have added netflow to all our ...
Tue, 10 Jun, 2025 at 11:41 AM
monitoring input erros
Hello everyone, I think the my PRTG isn't available to read input errors from a interface wan frame-realy. is very strange because when I read that interface on router (cisco ) it shows for me many input errors but the PRTG doesn'...
Tue, 10 Jun, 2025 at 11:41 AM
Separating out sFlow
We're started an sFlow monitor on our Firewall. So far it's working great. Right now we only see "WWW" traffice and "MAIL" traffic. Is there a way to split this up into POP3/IMAP/HTTP/HTTPS? Article Comm...
Tue, 10 Jun, 2025 at 11:41 AM
Count number of subfolders?
I'd like to count the number of sub-folders underneath a folder. Is this possible? Article Comments it is not yet possible, but we might include it soon. Oct, 2011 - Permalink This can be done with a simple batch fil...
Tue, 10 Jun, 2025 at 11:41 AM
How can I change log file size in \StreamLog folder ?
How can I change log file size in \StreamLog folder ? The sensor created only 2 files 65 Mb size. Article Comments Hallo, this can not be changed, sorry. Oct, 2011 - Permalink Maybe can I change the numbers of files? ...
Tue, 10 Jun, 2025 at 11:41 AM
OID Interface Errros
Hello Everyone, what is OID for look interfaces Serial errors on a router cisco ? how can I find it ? I have the OID for measure traffic from Interface serial but I don't have OID for read erros from a Interface serial. any tip how...
Tue, 10 Jun, 2025 at 11:41 AM
How can I create a ping sensor that pings a specific (non standard) port
One of my techs has asked me this question. He wants to be able to setup a ping sensor that checks a specific port rather than whatever the default ping does. I have looked through the sensor options and can't find any way to specify a ...
Tue, 10 Jun, 2025 at 11:41 AM
How can i see different protocols useage with NetFlow
Hi, I have configured my devices to send netflow v9 to the PRTG server but i'm not able to see different protocols utilizations. When i click on the top protocols, i can only see others and nothing else. Please help me to configure PR...
Tue, 10 Jun, 2025 at 11:41 AM
Strange WMI errors on Win2008 based network
This is the error that almost all my WMI devices shows from time to time Connection could not be established (800703E5: Overlapped I/O operation is in progress - Host: ##.#.#.#, User: me, Password: **, Domain: ntlmdomain:ME) (code: PE015)...
Tue, 10 Jun, 2025 at 11:41 AM
80010108: Das aufgerufene Objekt wurde von den Clients getrennt
Error getting probe values Article Comments Please see The object invoked has disconnected from its clients Nov, 2011 - Permalink
Tue, 10 Jun, 2025 at 11:41 AM
Monitoring a Website with Silverlight
I have tried to monitor a website with silverlight. I get an 401 Unauthorized error. Is this an error caused by an incompatibility with silverlight? Or is the problem of other nature? Article Comments In the Authentication setti...
Tue, 10 Jun, 2025 at 11:41 AM
Silent Remote Probe installation without creating icons and start menu items
Hello, we regularly deploy Remote Probes remotely using the PRTG_Remote_Probe_Installer.exe /SILENT command line option. It installs just fine, and we are able to configure the probe settings remotely as well. However, when the Remote Pro...
Tue, 10 Jun, 2025 at 11:41 AM
How can I validate or test the Failover node? If it is working?
I need to test the failover and prove to my documentation that it works. Article Comments Hallo, in general both the master and the failover should collect data. To check if the failover takes over the master role you need t...
Tue, 10 Jun, 2025 at 11:41 AM
Amend text on summary email
We use summary notification emails to our service desk program to automatically raise incidents. To avoid one outage raising lots of incidents we use summary emails but I cant find any way of amending the summary email template to give a mo...
Tue, 10 Jun, 2025 at 11:41 AM
Check Now
I have the feeling that the Check now option in the enterprise console is broken. Running version 9.1.3.1793 a check which has a interval of 10m does not respond to either CTRL + C or right mouse buttor -> Check now. Visiting the ...
Tue, 10 Jun, 2025 at 11:41 AM
Sensor SNMP return special value
Dear support, We have a device that we query using SNMP, we use a MIB and the SNMP Library type sensor. We are able to get the value, MIB is working. But what we get is : '26% - Database capacity usage is OK' is not a valid in...
Tue, 10 Jun, 2025 at 11:41 AM
Migration PRTG from XP to Win 2008 Server
Hallo, 1. can I migrate our complete PRTG installation from XP to Win 2008 Server, without loosing data? 2. Do I need a new licence key? Kind regards Markus (from account Heinz Hatebur) Article Comments hallo, please tak...
Tue, 10 Jun, 2025 at 11:40 AM
CLImate CM-2 Monitoring
Hi, Has anyone ever used PRTG 9 to monitor a CLImate CM-2 environmental monitor? I have tried Auto Discover and it just returns 20 blank sensors? Will i need to create custom SMNP sensors for this? Thanks David Article Comme...
Tue, 10 Jun, 2025 at 11:40 AM
Where can I find a lot of different libraries *.oidlib?
Where can I find a lot of different libraries *.oidlib? Regards Article Comments you can create your own libraries using our free MIB importer. Jul, 2011 - Permalink Thank you for your response, Aurelio! I’ve read abou...
Tue, 10 Jun, 2025 at 11:40 AM
SNMP DELL SERVER / RAID : Check Return Value
Hi all, I am just testing PRTG and quite happy. I am trying to monitor my DELL server with SNMP without any problem, except one, it does not interpret the return value. For example I am using the DELL Storage Management-MIB OID from PRTG SN...
Tue, 10 Jun, 2025 at 11:40 AM
convert "not licensed" to "Licensed"
how do i convert a "not licensed" sensor to a "licensed" one? i recognize i'm at my max licensed limit, and have deleted a few sensors, but the "not licensed" ones don't seem to automatically become &qu...
Tue, 10 Jun, 2025 at 11:40 AM
Configuring remote probes
When configuring remote probes you have to give an "access key". Access keys are available in "System Administration" in the webinterface. Can I generate access keys myself ? Because there is only one in the interface ...
Tue, 10 Jun, 2025 at 11:40 AM
Another way to display graphic
PRTG display graph but it's not very simple to read. I wanna know what king of database PRTG use to store the data of the different servers and switchs Article Comments please take a look at https://kb.paessler.com/knowled...
Tue, 10 Jun, 2025 at 11:40 AM
How to configure sensor channel ?
Hi I try to configure the sensors to show information different from basic configuration PRTG. For exemple I would to see on graphic sensor the Space used on my disk and not space free ? I would to see on graphic sensor the processeu...
Tue, 10 Jun, 2025 at 11:40 AM
Change average calcul
Hello, I would like use your software but i have a problem. I want to change the average calcul for 2 days, 30 days or 365 days. actually you use a arithmetic average for all averages, but i would like to use a logarithmic average for de...
Tue, 10 Jun, 2025 at 11:40 AM
Unable to read from standard input: Das Handle ist ungültig.
we are getting these error msg from a custom sensor (powershell/xml) Unable to read from standard input: Das Handle ist ungültig. But: generating the xml-file and using a ps script which simply "Cat"s the xml-file to prtg dows...
Tue, 10 Jun, 2025 at 11:40 AM
Connection refused Socket Error # 10061
I am trying to test email but on the SMTP sensor I am getting the error: Connection refused Socket Error # 10061 Connection refused. (socket error # 10061) There is no software firewall on the server, I can telnet to port 25 fine and I ...
Tue, 10 Jun, 2025 at 11:40 AM
How can i change historical data of sensor?
Hello, we need to change historical data of one SNMP traffic sensor and we need to know how to do that. We need to multiply all historical data of this sensor by two and than we need to see this changed historical data in graph as if they w...
Tue, 10 Jun, 2025 at 11:40 AM
backup and recovery
Hello, I'm going move (an migration ) my PRTG to other machine so I wish to do backup of all data base ( devices, notification, graphs, TopLists etc ) and restore it on the new machine. How can I do that backup/restore ? what is possi...
Tue, 10 Jun, 2025 at 11:40 AM
Core/Probe Health failed
my PRTG monitor works very well for last 3 month then now just stop working and return error Core/Probe Health failed (ID:1001) (switch to gray icon with ?) Trying to restore with old configuration file but not work, please help A...
Tue, 10 Jun, 2025 at 11:40 AM
trials licence expired
Hello peaple, my customer is purchasing the PRTG with vendor Targetware from Brazil. I think Targetware are an Paessler partner. so....We'are doing a good experience and everyone are happy of the PRTG. yesterday was showing ramain 7...
Tue, 10 Jun, 2025 at 11:40 AM
2008 Server not supported after resolving error 80041017
After resolving Error # 80041017 via the technet article referenced here: http://technet.microsoft.com/en-us/library/dd348620(WS.10).aspx I am now receiving the following error for Current Disk Queue Length: Microsoft Windows Server 2008 ...
Tue, 10 Jun, 2025 at 11:40 AM
How can i rename Top 10 Box
Hello, the Name of the Top 10 Box begins with Top 10: ........... How can i rename the Box Description? Article Comments hallo, which PRTG version? please send a screenshot of what you want to rename to support@paessler.co...
Tue, 10 Jun, 2025 at 11:40 AM
Can the minigraph or live graph images be edited?
Is there a way to generate a graph that's in between the minigraph and live graph? The minigraph can only go to a height of 20 and the live graph isn't too usable below 100 width and 90 height. Is there a way on the live graph to ha...
Tue, 10 Jun, 2025 at 11:40 AM
XML/Rest sensor Authentication
I am trying to setup a sensor that will return a value from an xml page. The page requires authentication but this sensor does not seem to have a way to provide that. I tried passing the authentication using http://user:password@webpage....
Tue, 10 Jun, 2025 at 11:40 AM
Monitoring AS400 with PRTG
Actually, I try to configure AS400 via SNMP with PRTG. For this moment, I only monitoring the CPU. I fonud another MIB to monitoring the tempature and the free space.I add this 2 MIB's in the SNMP Libs like the CPU MIB but for some reas...
Tue, 10 Jun, 2025 at 11:40 AM
SNMP interface ifspeed
Hi, I want to show the speed of the interface in the port name. I change the port template to - [port] [ifalias] [ifdescr] [ifSpeed] but it doesn't work. any suggestions? Thanks Meir Article Comments This is currently n...
Tue, 10 Jun, 2025 at 11:40 AM
Monitor folder for new files.
I would like to monitor a folder, in this folder are files. If the newest file is older then 12 hours trigger alert. I suppose this can be done with the "file sensor" but im not able to figure it out. Can some one tell me how, ...
Tue, 10 Jun, 2025 at 11:40 AM
turn off autoupdate for prtg version 9
I know the new auto-update feature that will check for new version of the prtg network monitor. Is there anyway to turn it off ? Article Comments On the /autoupdate.htm page of your PRTG server is described how to turn off the a...
Tue, 10 Jun, 2025 at 11:40 AM
Wie richte ich einen Syslog Empfänger ein?
Hallo zusammen, ich bin gerade dabei den PRTG Network Monitor zu testen. So weit so gut. Ich bekomme es aber nicht hin das meine Medungen der Ereignisanzeige an diesen weiter geleitet werden. Ich Teste auf einem Windows 7 64 Bit System au...
Tue, 10 Jun, 2025 at 11:40 AM
Montior ExchangeDB mount status
Hi all, We have an exchange cluster with 16 SGs and 16 DBs. We need to be able to monitor if the databases are mounted and online. How can I go about monitoing this? Thanks. Article Comments Hi, you could try to get to t...
Tue, 10 Jun, 2025 at 11:40 AM
iPRTG - Feature Request
Can you please update on the development of the iPRTG app for iPad? I'd like to hear what's being planned for future releases. My request: I think the iPad version really needs better horizontal orientation support. So far all...
Tue, 10 Jun, 2025 at 11:40 AM
All probes go down including the Core Probe.
What can I do to try and resolve this issue? Article Comments Please send a mail to support@paessler.com including a description of the issue, as well as your core and probe log files for analysis. Nov, 2011 - Permalink
Tue, 10 Jun, 2025 at 11:40 AM
ping sensor
Is there a limit to the numbers of ping sensors that I add? Article Comments only the number of sensors you are licensed for is the limit. Nov, 2011 - Permalink How do I find that out? Nov, 2011 - Permalink In th...
Tue, 10 Jun, 2025 at 11:40 AM
Latest Update (9.1.4.1837) - Probes Did Not Auto Update
I updated from 9.1.3.1793 to 9.1.4.1837 and once the core restarted none of the probes auto updated. I also had an issue with a full http sensor. Before the update it ran fine, after it now errors with "RESOURCE NOT FOUND http www.(...
Tue, 10 Jun, 2025 at 11:40 AM
Use HTTP and HTTPS for PRTG Web interface
Is there any way to allow both HTTP and HTTPS to the PRTG web interface? I'd like to allow a applicaiton firewall access to the server via HTTP but the reast of our users HTTPS and we will controll this via Firewalls. Cheers. ...
Tue, 10 Jun, 2025 at 11:40 AM
Getting Windows MSMQ Queue Length to work
I cannot seem o get the Windows MSMQ Queue Length sensor to work, message queuing has been installed on the PRTG server and started, the queues I want to monitor are on another server on the local network (no domain). When I added the senso...
Tue, 10 Jun, 2025 at 11:40 AM
How to view list of sensors/devices configured with notifications
Hi there, We have some individual sensors configured with notifications, some don't. Over time, we start to lose track on which sensors have configured with notifications, at what levels etc. Is there any way we can straightaway table...
Tue, 10 Jun, 2025 at 11:40 AM
Custom Reporting
I created a 'Bandwidth Summary' report using the 'Graph Only (1 min interval)' template. I have established a schedule called 'Weekdays Seven-to-Seven' which spans 7am thru 7pm, and am using this in the report to ...
Tue, 10 Jun, 2025 at 11:40 AM
How can I define a Factory Sensor for multi-processor servers
Hello, I would like to configure a Factory Sensor that shows us an error or warnig if the average of the usage of one or more processors are more than 50 per cent for more than xx minutes. But not before. Is this possible? If yes, how mus...
Tue, 10 Jun, 2025 at 11:40 AM
Access denied error for WMI query
Hi, My PRTG server is part of an AD domain and i have problems with WMI for workgroup servers that are not part of this domain. No problem with the servers within the domain. I have tried using the WMI test tool and i got the error "...
Tue, 10 Jun, 2025 at 11:40 AM
Can't run PRTG
Once i complete installation of PRTG it takes me straight to http://169.254.105.199/ and the page is not available. I don't understand this. please help Article Comments Please check in the Server Administration tool if all ...
Tue, 10 Jun, 2025 at 11:40 AM
Error code pe088 with WMI sensor
I am trying to deploy the free disk space multi drive sensor on a win2008 R2 server and it is only giving me back results for the C drive. All others come back with 0. I have tried to do a WMI volume on the D drive on the same server and ...
Tue, 10 Jun, 2025 at 11:40 AM
How can I change the default behavior of Ping and Port sensors regarding DNS resolution measurement?
Can I disable the new measurement method for Ping and Port sensors that was introduced with PRTG version 8.2? I would like to revert to the old measurement method so there is no sudden drop of response times in my monitoring data. ...
Tue, 10 Jun, 2025 at 11:40 AM
Customize notification alerts for a sensor type
I am looking for a way to customize the alert that is being sent for our WMI Free Disk space notifications. Currently when the notification is sent, the notification text relies on how the sensor is configured. eg for a free disk space % ...
Tue, 10 Jun, 2025 at 11:40 AM
customer report
i have made a custom report but i can't get the template to show up in the drop down box to select the template to run my report. what is the step am i missing? Article Comments Did you store the template as outlined under H...
Tue, 10 Jun, 2025 at 11:40 AM
http xml error - node not found in xml result
I am using the http xml/rest sensor The xml result is: <int>15</int> I configured the sensor with "int" as the XML Node However, I get the error: Node int not found in xml result. In another case, the xml res...
Tue, 10 Jun, 2025 at 11:39 AM
WMI overload causing problems
We are currently experiencing an issue where we are being combared with alerts about the WMI tests on our mail server. There is nothing wrong however the PRTG logs show the following message: WMI request timed out. Probe's WMI syste...
Tue, 10 Jun, 2025 at 11:39 AM
Simple User interface
Hello, I noticed that for every user PRTG gives a lot of functions and allow actions like Add sencors... How can I permit user to check just a few devices and not be able to configure anything else? I need to give to my clients real time ...
Tue, 10 Jun, 2025 at 11:39 AM
Show Average of Traffic Total Channels using Sensor Factory
Hi, I have tried to create a Sensor Factory that includes the Traffic Total Channel of my Traffic Sensors. I've tried it using avg function of Sensor Factory, the problem is it can only give the averages of two values, another thing...
Tue, 10 Jun, 2025 at 11:39 AM
Port sensor
I have configured a port sensor to check a Windows server on tcp/445 every minute. When I look at the statistics & graph for that sensor, I often see periods of 60% or 80% downtime. When I look at the statistics table for each interval,...
Tue, 10 Jun, 2025 at 11:39 AM
Libraries
This maybe more of a feature request (or I don't see the way to do it) but I am trying to set up a Library for all of my domain controllers across all sites. Is it possible when adding a new node to be able to put multiple devices unde...
Tue, 10 Jun, 2025 at 11:39 AM
Traffic with Cisco CAR
Dear, I need to monitor the traffic with a CAR (Committed Access Rate) applied to an interface in Cisco device. I have the OID (1.3.6.1.4.1.9.9.113.1.2.1.1.2) of the counter of bytes permitted by this interface in the CAR, but the OID i...
Tue, 10 Jun, 2025 at 11:39 AM
MAP Associated Link
How is the new Associated Link in the latest version of PRTG 9 different than the HTML before and After fields that are present in numerous objects in the map editor? Does this feature allow you to override a default link that may already ...
Tue, 10 Jun, 2025 at 11:39 AM
Best PRTG Environment
Hi, We are a telecom operator and using PRTG for daily operations. we currently have 2 setups and requirements for new installations keep coming. our current setups are running with around 20,000 sensors and is starting to have perfor...
Tue, 10 Jun, 2025 at 11:39 AM
SSH Free Space for Synology Diskstation
I want to check the disk space for our Synology Diskstation via ssh, but prtg can not interpret the result, because the df command has no option 'T' The output of the sensor is: BusyBox v1.16.1 (2011-06-07 14:06:37 CST) built-in...
Tue, 10 Jun, 2025 at 11:39 AM
No Such Name (SNMP-Fehler # 2) Debian Squeeze
Hallo, ich möchte den SNMP Durchschnittliche Last auf einem Debian Squezze System einsetzen aber ich erhalte wenn der Sensor das System prüft immer die Meldung No Such Name (SNMP-Fehler # 2). Das gleich passiert auch bei SNMP Speicherinfo...
Tue, 10 Jun, 2025 at 11:39 AM
WMI Sensor Process "User Name"
Hello, We have many Web Sites in IIS 7.x each with their own application pool. I would like to monitor the cpu and memory utilization of each application pool. I setup a WMI process sensor for w3wp process, but PRTG does not record the ...
Tue, 10 Jun, 2025 at 11:39 AM
SNMP traps for HP Proliant DL380 G6 ILO port
Hi I am new in monitoring. I would like to monitor and receive the traps from my proliant servers with the ILO port and PRTG. It seems I have to use the SNMP traps service but the PRTG trap sensor asks me the OID value that will be trappe...
Tue, 10 Jun, 2025 at 11:39 AM
Interner Mail-Server
Hallo, ich habe einige Fragen zum internen Mail-Server. 1. Auf welchem Produkt baut der von Paessler mitgelieferte Mail-Server auf? 2. Wo finde ich den Dienst für diese Mail-Server? 3. Wo kann man ihn konfigurieren? Ich habe bisher ...
Tue, 10 Jun, 2025 at 11:39 AM
Duplicate node ID
I had a PRTG cluster with a master and a failover. For various resons I wanted to swap their roles. For that I made both stand-alone and then created the new cluster on the new master node. On the failover node I said to join the cluster. T...
Tue, 10 Jun, 2025 at 11:39 AM
Remote Probe Top Talkers
Hi, I am in the process of trying to create a remote probe on one of the remote sites and then run a bandwith monitor on a second nic card to find top talkers over an mpls link (switch has been configured correctly) The remote probe see...
Tue, 10 Jun, 2025 at 11:39 AM
Device Status OK although all Sensors are down?
Hi there Is there a way to make the status of a Device-Object mirroring the status of its sensors? I am trying to attach our Paessler (which monitors the network) to our Operations Bridge (which aggregates all our IT's monitoring) v...
Tue, 10 Jun, 2025 at 11:39 AM
Multiple sensors with sFfow
We are using the free version of PRTG looking to maybe buy the full version. My question is: I have HP Procurve switches that can only have 3 sFlow instances running at once. I can enable multiple ports for each instance however (inclu...
Tue, 10 Jun, 2025 at 11:39 AM
Can you tell me if this version can integrate this kind of devises?
Hi i am a Telefonica Colombia PRTG administrator. We got an old version of PRTG and we are having some problems trying to integrate the Cisco CRS devises. Can you tell me if this version can integrate this kind of devises? Our PRTG version ...
Tue, 10 Jun, 2025 at 11:39 AM
Syslog Sensor v9
I have a number of Syslog sensors which we working as expected prior to upgrading from v8 to v9 (now at v9.1.4.1840). Each sensor was set to a specific sender, which then gave me a log of all messages sent by that particular sender. Since...
Tue, 10 Jun, 2025 at 11:39 AM
Frage zur Sensor Prozesse
Hallo, gibt es einen Sensor für Windows bzw. Linux der mir anzeigt ob ein Prozess abgestürtzt ist? Article Comments Es gibt einen WMI Prozess Sensor, der sich melden würde falls der Prozess nicht mehr am laufen ist (siehe WMI ...
Tue, 10 Jun, 2025 at 11:39 AM
PRTG Network Monitor Auto-Update schedule
When does PRTG Auto-Update check for a new version? Can this schedule be modified? Article Comments Hello, PRTG checks every directly after the start of the PRTG Core Service for updates and then every 24hours. This cannot be ...
Tue, 10 Jun, 2025 at 11:39 AM
How can i display only custom channels on a map object ?
Hi. I know i can create custom map objects, but i can't make it like i want it to be. I want to create a map object like "Data Tables" -> "Channels of a Sensor" for an Ethernet Interface, but make it display o...
Tue, 10 Jun, 2025 at 11:39 AM
How to change the data directory of PRTG
Hello, I must say a very good job well done to the support team and programmer of PRTG.I have been using this software to monitor the bandwidth and it's been doing a cool job but I would like to ask/know if it's possible to change t...
Tue, 10 Jun, 2025 at 11:39 AM
Miltiple notofication messages with 3rd party software
I tryied this solution: https://www.paessler.com/knowledgebase/en/topic/14803-how-can-prtg-send-instant-messages-to-jabber-icq-msn-yahoo-etc-using-external-software Everytime I get a message I receive it multiple times, here is an example...
Tue, 10 Jun, 2025 at 11:39 AM
Report downtime ping-sensor deatils
I want to create a report for a ping-sensor, but I need to know when (each day) it was down and how long. I can only see the sum / requests failed over the whole year... It should look like : 10-11-2011 10:02:30-10:04:00 down 1min30s 14-11...
Tue, 10 Jun, 2025 at 11:39 AM
Frage zum Aufbau einer Map bzw. die Funktionen und Objekte
Hallo, ich probiere gerade die Version 9 vom PRTG aus und baue mir gerade eine Map. Jetzt kommen aber eine Frage auf. Wo finde ich Objekte wie Textfelder für Beschriftungen? Icons für Server, Switche, etc. sind ja genügend vorhanden aber ...
Tue, 10 Jun, 2025 at 11:39 AM
Latency
Hi There, We are evaluating PRTG Network monitor 8.4.2.2380, and am wondering how do i setup the sensor to check Latency on the network, can anyone guide me on this Thanks in advance Article Comments Hello, well, you co...
Tue, 10 Jun, 2025 at 11:39 AM
Automated "per user" backups
Hi, everyone I know there are technical limitations, as pointed out by support, but I still think there should be a way for each PRTG user to be able to do his own backup/export of sensors. My admin who takes care of PRTG installation has...
Tue, 10 Jun, 2025 at 11:39 AM
Important: a way to delay down sensors!
We have a group of sensors that are very fragile, because its a server that is unstable, but we will only be able to put a new server to fix these issues next year. So its very sensible... An alert goes down, it alerts me immediatly, bec...
Tue, 10 Jun, 2025 at 11:39 AM
Warnungs-Status bei HTTP Sensoren
Ist es möglich bei einem HTTP-Sensor ähnlich einem CPU-Sensor den Schwellenwert einzustellen, bei denen der Sensor .. a) in einen Warning-Status geht b) er in den Error-State geht Die beiden Stati gibt es ja bei diesem Sensortyp, jedoc...
Tue, 10 Jun, 2025 at 11:39 AM
How to monitor ecommerce VPN across production internet
Relatively new to PRTG v9, and have been tasked with how to solve a monitoring problem with a VPN using SNMP v1. We would like to see traffic patterns for bandwidth, speed, and latency specific to a VPN tunnel for our e-commerce (from here ...
Tue, 10 Jun, 2025 at 11:39 AM
WEIRD: error 80070005: Access is denied
Hey, I know this error was discussed here a number of times, but what i'm facing is really weird: Windows server 2008 R2 - I use the WMI test tool, type all server information and the administrator credentials - all good, BUT when i ent...
Tue, 10 Jun, 2025 at 11:39 AM
Wmi Custom Sensor with Null value
Good day, i just have 2 customs sensor using a WQL File with this content: SELECT workingSetSize FROM Win32_Process where name = 'w3wp.exe' and commandline like '%XXXX%' I want to check the Memory of a individual Pool on...
Tue, 10 Jun, 2025 at 11:39 AM
Recently upgraded to newest PRTG 9 from PRTG8. Can not create device templates now.
I attempt to create a device template and it asks me for file name and template name. I enter the information and click continue. Then, it blanks out the two boxes and stays on the screen. Am I doing something wrong? I have done this ...
Tue, 10 Jun, 2025 at 11:39 AM