kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Ignore Files with Folder Sensor
I want to monitore a folder for older files (if exists files older than 2 hours than error). i can use the folder sensor, but it will allway say that there are older files because it monitors hidden system files. is it possible to exclude t...
Tue, 10 Jun, 2025 at 12:16 PM
Custom Channel Definition For Flow instgaram
Hi Dear Do you have any Friend Have Custom Channel Definition For instgaram App or web use? Thx Article Comments Hi there, It's rather hard to specifically track Instagram or Facebook traffic as these services always use...
Tue, 10 Jun, 2025 at 12:16 PM
Monitoring Linux Distributions Incompatible With The SSH Disk Free Sensor
Introduction The following script allows you to get disk metrics using an EXE/Script sensor. It will connect to the server, execute the given command and simply return the corresponding disks. Note that you may need to modify the command ...
Tue, 10 Jun, 2025 at 12:16 PM
Is there a way to send an email when a sensor is acknowleged or paused
We have 2 separate HelpDesks and would like to be able to have both "email notified" when a sensor is acknowledged or paused. PRTG 8 ver 1931 Article Comments Not out of the box. But, you could write a Custom Sensor ...
Tue, 10 Jun, 2025 at 12:16 PM
Mail server encryption type not supported by PRTG
Greetings Lovely People, I want PRTG to send mail via my Microsoft Exchange Server. However, the exchange server supports STARTTLS encryption but PRTG do not have STARTTLS encryption method listed in its SMTP relay settings. Could this ...
Tue, 10 Jun, 2025 at 12:16 PM
Sensor scaling
Hi, I am trying to find out if there is a way to set the maximum value on the speed dial sensor. As an example in the link, I have a sensor monitoring the time it takes to open a web page, at some point the time it took went from 3sec to ...
Tue, 10 Jun, 2025 at 12:16 PM
Powershell script don´t use installed module on PRTG server
I am using a powershell script which is using the FailoverClusters Module (which I installed through RSAT feature on PRTG server). Using local Powershell on PRTG server works fine - only in combination with a sensor over the webinterface I ...
Tue, 10 Jun, 2025 at 12:16 PM
Integration Tutorial grafana
is there a grafana integration tutorial with prtg? Article Comments Yes, but unfortunately, the plugin is no longer maintained by the author: Are there any alternatives to Maps It still works, but you may run into issues. ...
Tue, 10 Jun, 2025 at 12:16 PM
80070005: Access is denied Custom WMI - local accounts - few machines
Hello, I'm using custom WMI sensor: SELECT ActiveSessions FROM Win32_PerfFormattedData_LocalSessionManager_TerminalServices So far it worked instantly on 7 VMs but it failed on two. What I did: Allow in windows firewall 3 rules fo...
Tue, 10 Jun, 2025 at 12:16 PM
duplicateobject not redirecting to URL of new object
https://prtgserver/api/duplicateobject.htm?id=3812&name=Test&host=127.0.0.1&targetid=10294&username=admin&passhash=123456789 Duplicates the object but doesn't redirect to the URL of the new object. Instead it returns...
Tue, 10 Jun, 2025 at 12:16 PM
Windows Event Log x events during y seconds
The Windows Event Log can be monitored by PRTG (Event Log (Windows API) Sensor or WMI Event Log Sensor). You can either filter by including or excluding. That is OK. My customer would like to extend the sensor (or if you want have a new sen...
Tue, 10 Jun, 2025 at 12:16 PM
Server group uptime displayed in a map
Hello, it is possible to create a map where I can see the server uptime in days from a server group? Thanks in advanced Tim Article Comments What do you want to see? The uptime per server or the min. and max. values within t...
Tue, 10 Jun, 2025 at 12:16 PM
Uplink Sensor Shows More Traffic Than Our Bandwidth
I was monitoring our primary uplink today, which is a 100Mbps circuit (from XO). I was seeing values as high as 155Mbps on the graph. How is that possible? Article Comments Hi Doug, Is that the only peak you see? Or are the...
Tue, 10 Jun, 2025 at 12:16 PM
Separate Users on Notification Emails
I would like to configure email notifications to send separately so the same notification would go to 2 different users, but those users would get separate emails instead of both being included on the To: line of the same email. Can this b...
Tue, 10 Jun, 2025 at 12:16 PM
Abfrageintervall an Kennung binden
Hallo, ich habe ein Gerät (Drucker), der alle 15 Sekunden per Ping-Sensor geprüft wird. Die 15 Sekunden sind der Abfrageintervall wird vom Gerät geerbt. Nun habe ich einen zweiten Sensor: SNMP Drucker. Diese Abfrage soll aber nur alle Minut...
Tue, 10 Jun, 2025 at 12:16 PM
Secure LDAP monitoring with PRTG
Edit by support: Hello. We need to monitor the state of LDAPS on our domain controllers. At the moment I found only the LDAP sensor, in which you can change the standard port 389 to another one. Can there be any other sensors to test en...
Tue, 10 Jun, 2025 at 12:16 PM
I have problems with the PRTG. Probe Health is accusing problems that do not know how to solve.
Sensor Probe Health 1.300 % Delay (Interval Delay WMI) está acima do limite de erro de 100 % Delay em Interval Delay WMI. WMI Sensors of this probe can not be scanned in their specified intervals. Try longer intervals or distribute load ove...
Tue, 10 Jun, 2025 at 12:16 PM
What did my scheduled Auto-Discovery find?
As a PRTG User, I want my auto-discovery job tickets to include the name of the new objects found/created. Article Comments Hi there, Is this supposed to be a feature request? If so, please read our guidelines on how to forma...
Tue, 10 Jun, 2025 at 12:16 PM
Fortigate Firewall Policies
fnFirewallPolicyTable 1.3.6.1.4.1.12356.2.1.1 This is the firewall Policy oid is there way to add this in my prtg or add my mib and get the details for this oid. Article Comments Hi, I have a Fortigate with either OS 5.6.4...
Tue, 10 Jun, 2025 at 12:16 PM
[OPEN] Provide detailed results about found items in Auto Discovery Ticket
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want my auto-discovery job tickets to includ...
Tue, 10 Jun, 2025 at 12:16 PM
New Sensor state: Informational
I think that PRTG is missing a state of a sensor: Informational. This is when a sensor needs to inform the admins of something, but nothing is really wrong, down nor a warning. Article Comments Why would you need this? I don'...
Tue, 10 Jun, 2025 at 12:16 PM
Saving History Data to the Cloud
Is there away of saving sensor "history data" off the PRTG server and sending that information to a cloud storage provider? Article Comments Due to the I/O load (i.e. low latency) we require, it's not recommended t...
Tue, 10 Jun, 2025 at 12:16 PM
Multiple Channels from WMI
I am trying to create a multi channel sensor from WMI on ta remote probe querying the local server The PerfCounter Custom fails when I give these strings \\ServerName\refs(d:)\delete queue entries::# \\ServerName\refs(d:)\dirty table lis...
Tue, 10 Jun, 2025 at 12:16 PM
Oracle Tablespace - Freespace % on all Instances 0%
Hi all, we are very confused, why on all Oracle Instances the Freespace % value is 0% at same time on 8 different Instances. How can we chack if the Oracle Tablespace sensor is working well?? What is the SQL-Statemant for this check? ...
Tue, 10 Jun, 2025 at 12:16 PM
PRTG on IOS Phone
Hi there. I have an Android Phone and an iPhone. I want to recieve an alert from the PRTG App on the phone. It's working fine on the Android Phone, even if the apps is closed and the phone is on standby. But on the iPhone, i only ...
Tue, 10 Jun, 2025 at 12:16 PM
TLSv1.0 From Remote Probe Help
One of our remote probes is attempting to do the TLS handshake with TLSv1.0 instead of TLSv1.2 like our other probes so it cannot connect to the core server (on TCP 23560). I am guessing it is something on the Remote Probe Windows 2012 R2 h...
Tue, 10 Jun, 2025 at 12:16 PM
Can I monitor a vesda modbus tcp/ip
i have a VESDA (Aspirating Smoke Detection) but i want to have some metrics on my PRTG, the protocol is the MODBUS. any prtg sensor to work on this? Article Comments Hello there, It might be possible with a custom sensor, pl...
Tue, 10 Jun, 2025 at 12:16 PM
How to access MSSQL server database using ADO SQL v2 Sensor
I am trying to access mssql server data base using ADO SQL v2 Sensor and in the process of creating the sensor it asks for the connection string? what exact details should i give for that. should i create a odbc connection? If it is neede...
Tue, 10 Jun, 2025 at 12:16 PM
How do you add an additional channel to an existing sensor?
I have an existing HTTP Content sensor and have appended additional channel items [] to the http response. Now i wanted to adjust the sensor to add the additional channel items [] to the existing probe. I guess i could recreate it, however ...
Tue, 10 Jun, 2025 at 12:16 PM
Install 64 bit probe
I'm unable to install the 64bit probe. I would like to do this because i'm getting out of memory errors running the 32bit version. I have PRTG Network Monitor 19.1.48.2811 [Preview] x64 the system is a VM with 24 GB of memory ins...
Tue, 10 Jun, 2025 at 12:16 PM
Change channel column width
Hello, We would like to change the width of the channel name when viewing the details of a sensor. How can we change this? https://i.ibb.co/DMF9r6y/channel-width.png To our opinion a modern UI should have customization columns right f...
Tue, 10 Jun, 2025 at 12:16 PM
How can I run a report and export it to an excel file?
Hello everyone. I have recently become the administrator of sorts for our PRTG setup. That being said, we have a lot of servers with WMI disk space sensors. One thing I've noticed is that the sensors do not update automatically after ...
Tue, 10 Jun, 2025 at 12:16 PM
Exchange Mailbox Sensor with Exchange 2016
Hi, We have an issue with the Exchange Mailbox (PowerShell) sensor. We are using this sensor to get alerted if a specific Mailbox is holding more than a few E-Mails this indicates that a script is not running correctly (sadly this is ha...
Tue, 10 Jun, 2025 at 12:16 PM
Add/Remove Channels Linux Disk Free Sensor
I have a sensor which have channels which no longer exist on the Linux system ( cciss/c0d0p2, loop0 ) How can I remove these channels ? I added a new sensor for this system but it only channels for sda2 and sb1, but NO entries for sda3 a...
Tue, 10 Jun, 2025 at 12:16 PM
Adding %channel name to email notifications?
Hi Guys, Could you please point me to how i add the alarming channel name to the subject of an email notification. I cant seem to see how this is done on the placeholders help page. Thanks Sam Article Comments Hi Sam, Unf...
Tue, 10 Jun, 2025 at 12:16 PM
Alteração de vários sensores ao mesmo tempo.
Eu possuo vários sensores de PING e preciso configura-lo de uma só vez. É possível? I have several PING sensors and I need to configure it at one time. It's possible? Article Comments Hello Thiago, If you like to edit s...
Tue, 10 Jun, 2025 at 12:16 PM
When adding additional SSL Certificate Sensors to a server the previous SSL sensors change to match
When adding additional SSL Certificate Sensors to a server the previous SSL sensors change to match the newest sensor settings including Common Name and Thumbprint associated with sensor. I have multiple certificates on the same server. T...
Tue, 10 Jun, 2025 at 12:16 PM
Equivalência de Mb/s para Kbit/s
Como chegar a Kbits/s pela tabela raw? Quero importar da tabela raw o consumo de banda de um dispositivo e quando importo ela vem com uma configuração em Raw. Article Comments The raw table should always be bits, so dividing it ...
Tue, 10 Jun, 2025 at 12:15 PM
Create switch dependencies
Hello, I'm monitoring all my network (around 100 switches) with PRTG and I'm not found where to declare dependencies. I want to declare some switches as parent and if they're not reachable all switches with a dependances wil...
Tue, 10 Jun, 2025 at 12:15 PM
Creating a SSL certificate sensor for a Remote Desktop Services Manager server
Hello, So I have a Remote Desktop Services (RDS) Gateway server that uses a SSL Certificate for Remote Desktop services. Specifically, it supports a Terminal server farm. However, this server does not host IIS (and my boss does not want i...
Tue, 10 Jun, 2025 at 12:15 PM
How to get rid of persistent Android "PRTG Notifications are enabled" notification?
I have the Android app installed on a Pixel 2XL. It works fine. BUT...it places a persistent notification in the notification bar that is entitled "PRTG Notifications are enabled". I don't want to see that icon in the notifica...
Tue, 10 Jun, 2025 at 12:15 PM
Can't set lonlat using setlonlat, setobjectproperty, or editsettings
https://prtgserver/api/setlonlat.htm?id=9445&location=TestDevice&username=admin&passhash=123456789&lonlat=-73.998672,40.714728 Returns a "OK" page but it only sets the location name, not the lonlat. A suggested w...
Tue, 10 Jun, 2025 at 12:15 PM
SQL sensor parameter
When i put something like Status < 3 in the sql sensor parameter, it is always transformed after save to Status { 5... This offcourse breaks the sql sensor... Any suggestions? Rgds Benny Article Comments We always replace...
Tue, 10 Jun, 2025 at 12:15 PM
traceroute sensor
We have just setup a traceroute sensor to write out the log file when it is run and wanted to know if it is possible to get the log file sent as part of the notification when the sensor goes down? Article Comments Unfortunately ...
Tue, 10 Jun, 2025 at 12:15 PM
show values from "message"
Hello, I would like to create a dashboard/map which has a listing of servers that I want, and show values from 1 or more sensors. However, the value that I want is the "message" value and not the response value of that sensor. ...
Tue, 10 Jun, 2025 at 12:15 PM
packet sniffer sensor does not see my nic
Hello, I set up the packet sniffer sensor about 1 year ago, it worked fine for a long time, recently I noticed it just stopped working, and I removed it. When I try to add it again, it does not list the nic that's attached to my destina...
Tue, 10 Jun, 2025 at 12:15 PM
Sensor randomly generates "80041017: The query was not syntactically valid." event.
One of our WMI Disk Free Sensors, has alerted us with a down event with the following message: "80041017: The query was not syntactically valid." a few times in the last few days. The sensor come back up normally and there is no d...
Tue, 10 Jun, 2025 at 12:15 PM
AWS SNS Notification Message Limit
The message body limit for sending SNS messages with a state trigger appears to only be 255 characters. Is there a way to increase the amount of information that is able to be published on the SNS? Article Comments Dylan, Thi...
Tue, 10 Jun, 2025 at 12:15 PM
HTTP sensor produces ASP.NET warnings
I am monitoring our Microsoft Remote Desktop Gateway website using an HTTP sensor. Whenever the sensor trigger, the server logs a warning event, ID 1309. The sensor is using GET, and is not inheriting SNI. Not sure if my sensor needs adjust...
Tue, 10 Jun, 2025 at 12:15 PM
Cisco class-map traffic monitor
Hi , We have our WAN router which is configured with a policy-map to outside to limit bandwidth for several IP subnets within our LAN. I want to monitor the class traffic within this policy-map to get an idea of the bandwidth which the s...
Tue, 10 Jun, 2025 at 12:15 PM
Email subject processing
Is there a way to set up an email sensor to detect information in the subject line of an email? For example we get emails after certain processes finish and we want to monitor if it finishes with errors. I'd like to set up the sensor to...
Tue, 10 Jun, 2025 at 12:15 PM
Remote probe disconnected randomly
Hello, We have a Core Server with a remote probe. This remote probe is in same network of Core Server. No firewall between the two servers. Windows Firewall is disable on two servers. Error messages are often received, remote probe is d...
Tue, 10 Jun, 2025 at 12:15 PM
Maintenance mode scripts
Hello, I don't know where to post it, and it's not a question, but I wanted to share this with the community: I have been looking for an automated way to pause/put into maintenance mode all our servers. I don't want to lookup...
Tue, 10 Jun, 2025 at 12:15 PM
How to make Custom OID with no value to be false positive
Our equipment will not give any value on the custom OID if the port is alarm free and only give string value if only got alarm on it per example below: 1.3.6.1.4.1.18070.2.9.1.1.1.7.12.111.116.117.52.58.49.47.49.47.49.47.49.9 = "Los...
Tue, 10 Jun, 2025 at 12:15 PM
Filter Synthax for VMWARE HOST HARDWARE STATUS (SOAP) SENSOR
I wish to add Known warning/known errors in a VMWARE HOST HARDWARE STATUS (SOAP) SENSOR. I found info in the manual : h ttps:<core server>/help/vmware_host_hardware_status_soap_sensor.htm#exespecific But the problem is that I have a...
Tue, 10 Jun, 2025 at 12:15 PM
Help recovery files prtg
From the moment I back up the two main prtg folders, in case of a problem on my server what is the process of restoring these files? Article Comments Hi there, In order to restore a previous configuration after crash please fo...
Tue, 10 Jun, 2025 at 12:15 PM
Why does my public map constantly refresh?
When I access a public map without being logged in to the PRTG web interface, the map keeps constantly reloading. The issue has only occurred since I updated PRTG to version 19.1.48 or a later version. Why does my public map keep on relo...
Tue, 10 Jun, 2025 at 12:15 PM
Trouble saving favorites
Hi All, First post and I am liking PRTG so far. However, I am having trouble saving Favorites. When I right click on a Group or Device I see under Pause: "common.strings.PriorityFavorite" This doesn't look the same as...
Tue, 10 Jun, 2025 at 12:15 PM
WSUS Statistics not functional
Attempting to add the "WSUS Statistics" sensor to my WSUS server device. I have installed the WSUS SP2 Administration console on the PRTG/Probe system (WSUS30-KB972455-x64). I am getting the following error while trying to add t...
Tue, 10 Jun, 2025 at 12:15 PM
Email Notifications using default prtg
Hi there, Would like to know on how can I setup the default prtg email notifications? I know how to setup using our own mail server but I can't setup the default(not sending email). For example, i need to use our office 365 email or g...
Tue, 10 Jun, 2025 at 12:15 PM
Monitor own program via build-in-commands?
Hello Folks, customer case: Customer writes his own Software in high-level-language (Java, C#) The software commands and benchmarks several parameter of a maschine Customer wants to monitor and plot values from this Software (diffe...
Tue, 10 Jun, 2025 at 12:15 PM
cancel a scheduled maintanance window
I have scheduled a maintenancewindow and set the envirement on pause for a scheduled future. but I cannot fiend a way to cancel the scheduled pause. the maintenanceis cancelled and therefore window in monitoring isn't needed. I know I...
Tue, 10 Jun, 2025 at 12:15 PM
System restarts without notice
I build a new EC2 out on AWS with nothing but Windows Server 2019 and PRTG. It worked fine for a couple days but now it is caught in an infinite restart loop. Here are the steps I performed: 1. Build new EC2 (server) with Windows Server...
Tue, 10 Jun, 2025 at 12:15 PM
PRTG's website doesn't work,
ll interactive AJAX functions of the web interface of PRTG 8 are not working, e.g. the tabs do not work. The Firefox error console (or the FireBug console) display numerous Javascript errors, e.g.: [Error C3: Include File Not Found &quo...
Tue, 10 Jun, 2025 at 12:15 PM
INTERVAL DELAY WMI
Hi there, Good evening sir/ma'am, would like to ask about this error Sensor Probe Health, 300% delay(Interval delay WMI). When I'm adding multi drive free disk space, it only show in unknown states and its triggering the probe he...
Tue, 10 Jun, 2025 at 12:15 PM
syslog receiver not opening port?
Hey, I am trying to set up a syslog-ng server on Linux (not in domain) and send the logs to a domain joined PRTG server on a device probe. (It's just default settings at the moment). The problem is that I keep getting connection ref...
Tue, 10 Jun, 2025 at 12:15 PM
Palo Alto Network VPN monitoring Powershell script
I'm having trouble getting the required output from my PowerShell script I want to output the state active or inactive for dozens and dozens of site-to-site VPN tunnels. I'm trying to adapt the script, found here: http://www.hospi...
Tue, 10 Jun, 2025 at 12:15 PM
Can I add a duration to an acknowledgement in the email template?
I've seen that the the duration option is available in the pause items in the default email template for notifications. Can I use that same duration to acknowledge a sensor for only a period of time? I'm thinking it'd look som...
Tue, 10 Jun, 2025 at 12:15 PM
How can I get a report of all devices and IP addresses
I'd like to use the information on devices and their settings as a definitive database of IP addresses and other info that can be reported on and exported to a spreadsheet. Article Comments Hello, the only way to export su...
Tue, 10 Jun, 2025 at 12:15 PM
How can I report with all devices and IP address in PRTG?
I need to generate a report with all the devices and their IP address in PRTG. Article Comments Hi Mahmad, That would be the following query: <your-prtg>/api/table.xml?content=devices&output=csvtable&columns=o...
Tue, 10 Jun, 2025 at 12:15 PM
"Read timed out" when sending a command on port sensor
I have a PRTG port sensor that I'm using to make sure a particular port is open. It works fine. I want to add the option to send a command and check the response. In a normal telnet window, I can enter the command and get a response b...
Tue, 10 Jun, 2025 at 12:15 PM
Can I set a notification for software update to be sent to a specific email address?
Hello everyone, I'm working on streamlining our experience with software updates. Currently it generates a ticket and sends an email to everyone in our admin group, roughly 8 people. I, however, am also wanting it to send an email to ou...
Tue, 10 Jun, 2025 at 12:15 PM
Recuring Maintenance Window
I dont find a setting to configure a recuring maintenance window for a group/object/sensor. Isnt this possible? With the option "Pause", i only can configure single maintenance windows. We automated the patching for our servers,...
Tue, 10 Jun, 2025 at 12:15 PM
Windows Version über Powershell Anfrage auslesen
Ich versuche über (Get-ItemProperty "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion\" -Name ReleaseID).ReleaseId und einem EXE/Script Sensor die Version von Windows anzeigen zu lassen. Es wird auch die aktuelle 18xx angez...
Tue, 10 Jun, 2025 at 12:15 PM
Dynamic Text announcements on Maps
Hi, Is it possible to add dynamic announcements on Maps? We are creating several Maps that will be on common display and I was wondering if it would be possible to add announcements to it like: "Upcoming Downtime on xx day" , ...
Tue, 10 Jun, 2025 at 12:14 PM
Ticket and Reports
Is there a possibility to link in the reports the tickets generated by the events? Article Comments Dear fishkdo, thank you for contacting us. The ticket created on a finished report does not have an option to link to it. This...
Tue, 10 Jun, 2025 at 12:14 PM
PowerEdge Physical Disk Sensor only finding 1 disk
My PowerEdge Physical disk sensor is only finding 1 disk. There are 4 installed. When I do an SNMP Walk with the OID from the troubleshooting page, the walks find all 4 disks / serial numbers. What other information can I provide to hav...
Tue, 10 Jun, 2025 at 12:14 PM
Is it possible for PRTG to send a command to a network device?
One of the things we use PRTG for is to monitor the temperature of our facilities (as I'm sure many people do). We have auxiliary A/C units that we would like to be able to trigger automatically when PRTG senses a temperature issue. I...
Tue, 10 Jun, 2025 at 12:14 PM
One device status issue
Hello all, I have one device (Synology NAS) that I am monitoring over a dedicated IPSec tunnel. Now it usually reports back clean, however no matter how much I try to tweak the interval or anything it'll spit back a down status, and i...
Tue, 10 Jun, 2025 at 12:14 PM
Are there plans to make PRTG available as PaaS/SaaS
It would be nice when PRTG would be available in Azure/AWS marketplace as pay-as-you-go PaaS/SaaS services (with VNET/VPC integration). Local on-prem deployments go aways and everything goes to the cloud. Although of course you could setup ...
Tue, 10 Jun, 2025 at 12:14 PM
Change the log folder to another drive
On my prtg server I have two disk drives at C: and D: prtg was installed on drive C: however the space is running out, how can I do that to put the logs on drive D: where there is a larger free space Article Comments Hey Daniel,...
Tue, 10 Jun, 2025 at 12:14 PM
[OPEN] Monitoring Citrix with PRTG
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG Sysadmin, I would like to monitor my Citrix Virtual ...
Tue, 10 Jun, 2025 at 12:14 PM
Channel Unit Configuration for Sensor Factory Sensors
Hi there, Is there any way to change channel unit in sensor factory sensors? Article Comments Hello there, It's possible to define units in the "Channel Definition" of a Factory Sensor the following way: #<...
Tue, 10 Jun, 2025 at 12:14 PM
Monitoring RD Gateway Server Deployments
We have several different Remote Desktop (aka: Terminal Service) deployments that users access via RD Gateway Server (2012 R2) setups. Some deployments have a separate connection broker server and others have the connection broker service c...
Tue, 10 Jun, 2025 at 12:14 PM
cisco 887 DSL router
Hello, We are doing a Demo for PRTG API Version 18.4.47.1962 to monitor the network traffic. We have several cisco routers and switches in our environment (DSL /MPLS/P2P). We are trying to add a bandwidth sensor using the SNMP tr...
Tue, 10 Jun, 2025 at 12:14 PM
Different language for users?
It's possbile to change the language for a user account or a user group? As admin my installation of PRTG Network Monitor is set to german. Now I want users to see the web interface in e.g. english. Article Comments The lang...
Tue, 10 Jun, 2025 at 12:14 PM
Connection could not be established (code: PE015)
There are some problems with sensors on several servers, "Connection could not be established (code: PE015)" error periodically appears. I checked the WMI and RPC services (restarted them), launched the tester, scrolled the logs, ...
Tue, 10 Jun, 2025 at 12:14 PM
User PC hardware status.
Hello! I want to monitor Temperature inside several users PC, as far as i understand i have two ways. First way is to buy internal hardware sensor (termometer) and connect it via USB, and next get the info via (for example) SNMP, second -...
Tue, 10 Jun, 2025 at 12:14 PM
Cisco SG300 SNMP monitoring breaking https
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuw92103 Apparently PRTG's implementation of SNMP is causing Cisco SG300's to stop responding on HTTPS. In my experience this issue also causes the switch to have problems when a rel...
Tue, 10 Jun, 2025 at 12:14 PM
Is there a way to have a report for downtime/uptime?
I have been trying to find a way to use PRTG for our reports. Every end of shift we need to create a report that shows any server that goes down and for how long. I have had many failed attempts at trying to solve this and I would like some...
Tue, 10 Jun, 2025 at 12:14 PM
Feature Request: Native DHCP scope sensor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to monitor our DHCP server´s scopes wit...
Tue, 10 Jun, 2025 at 12:14 PM
Display total traffic value in map object
I'd like to display the total traffic and a small graph on a map. i've created a map object containing: <!--Graphs: Live graph with total value--> <div class="map_object map_graph" id="<@itemid>&qu...
Tue, 10 Jun, 2025 at 12:14 PM
what sensors are recommended for an exchange server
what SNMP sensors are recommended for an exchange server Article Comments Dear dkorzenborn, Please refer to this list where you can find all native sensors for Exchange Servers. And here, you can find a list of all our nati...
Tue, 10 Jun, 2025 at 12:14 PM
Map objects with different names show up with the same object name in map editor
Hi there, I've created a custom map object for use in the PRTG map editor. In line one I specified a group name and a unique object name. In a second step i made a copy of this file, renamed it accordingly and changed the object name ...
Tue, 10 Jun, 2025 at 12:14 PM
Feature Request: Bandwithsensor max value
We are a Telecommunication Provider. We have a lot Bandwithsensors. To recognize bandwidth problems our customer it would be great to see not the average rather the max value from the sensor. My boss still uses mrtg. With mrtg it's po...
Tue, 10 Jun, 2025 at 12:14 PM
monitoring the extension registration
I need to know the possibility of monitoring the extension registration, not just the active ping, previously we used NAGIOS as a tool for this monitoring, below the logic we used: image https://ibb.co/BVD1D1t This command would check ...
Tue, 10 Jun, 2025 at 12:14 PM
Support for more than 10.000 Sensors
Hi, I have a new Feature-Request, I'm hopefull, passler willl implementate the Support for more than 10.000 sensors. It would be desirable to be able to parallels multiple PRTG probe servers and use another PRTG server for rendering...
Tue, 10 Jun, 2025 at 12:14 PM
Alternate Polling Interval When Down
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to set a different polling i...
Tue, 10 Jun, 2025 at 12:14 PM
4G router total Up and Download
I'm looking for a sensor that keeps track of my up and download. So download and upload the total of a month. Router supports SNMP. Article Comments Hi there, In order to monitor the bandwidth and volume for specific net...
Tue, 10 Jun, 2025 at 12:14 PM
Detailed report about sensor parameter value
I created the sensor from additional library for switch SF300. I added the sensor for hardware version (OID 1.3.6.1.4.1.9.6.1.101.2.11.1.0), boot image version (1.3.6.1.4.1.9.6.1.101.2.4.0) and date (1.3.6.1.4.1.9.6.1.101.2.16.1.1.6.1). As ...
Tue, 10 Jun, 2025 at 12:14 PM