kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Install free version without trial license
Hi, I've tried to bypass the trial mode multiple times and aim to directly use the free version with it's 100 sensors cap. But it seems that the completion of the setup requires entering a trial license key. Is there a way to st...
Tue, 10 Jun, 2025 at 10:18 PM
Using net use in EXE/Script Sensor
We have EXE/script sensor defined running script below. net use s: /delete net use s: \\10.10.0.43\MyLibrary\Zalohy\Miranda /user:jmeno heslo /PERSISTENT:NO $result = Get-ChildItem s:\|where{$_.LastWriteTime -gt (get-date).AddDays(-2)} ...
Tue, 10 Jun, 2025 at 10:18 PM
Acknowledged alerts disappear when the device is paused and unpaused
We have an access layer switch with a fault on one of its ports. The fault has been acknowledged in PRTG, turning it from a bright red colour to a dim red colour. The group the device is located within is then paused as part of a change c...
Tue, 10 Jun, 2025 at 10:18 PM
Event Log Monitor not detecting event log entries
I have tried setting up both the WINAPI and WMI event log to look for "success" backup entries in the event log. I want to monitor Cloudberry Online Backup which logs a single event when it's successful. http://screencast....
Tue, 10 Jun, 2025 at 10:18 PM
Monitoring Windows 10 Backup and restore if successfully
I would like to monitoring a "backup and restore" job in windows 10 that run weekly if successfully. Could you help me or have any tips for me? Article Comments They are stored in the the windows events. It can be moni...
Tue, 10 Jun, 2025 at 10:18 PM
Multiple SNMP Credentials?
Hi all! I've got an odd issue, and couldn't find the answer in the KB. I've got everything all set up and working fine, however, I've got one set of devices that ONLY work with SNMP v1, and I've got another set of dev...
Tue, 10 Jun, 2025 at 10:18 PM
SSH Disk Free sensor - exclude NFS
Hi, I only have access to the probe, not the PRTG server. I don't want NFS mounted file systems checked by this sensor (-x nfs), as I watch those on the NFS server itself. Is there any way to exclude those without writing my own senso...
Tue, 10 Jun, 2025 at 10:18 PM
Sensor for when both LTM's are active?
Hello, As the title described. I'm wondering if there would be a MIB sensor for PRTG that shows/alerts when 2 LTM's are active under the same network? We are currently using 2 "F5" LTM's, but both cannot be online an...
Tue, 10 Jun, 2025 at 10:18 PM
Remote Probe Identification
Hi I am trying to determine how the core server identifies remote probes. So is it based on IP/GUID/Password/combination ? The reason I am asking is we have a requirement to install a number of probes that will all appear to originate f...
Tue, 10 Jun, 2025 at 10:18 PM
Adding a PRTG probe via NAT
Hi, I'm just wondering if this is supported? Can the server talk to a probe with a NAT address? I'm finding that I can't add a probe this way Thanks! Article Comments Hello Silver565, thank you for your post. ...
Tue, 10 Jun, 2025 at 10:18 PM
Remote Probe always disconnecting with DDNS
Hello, We have a Remote Probe in one of our customers Site. We use no-ip.com DDNS to connect the remote Probe to our Core Probe, which has a static IP Adress. We have seen that on every Public IP Change of the Remote Probe, the Core Pro...
Tue, 10 Jun, 2025 at 10:18 PM
Scan Exception
The last 2 days, I have been greeted in the morning by all status ok devices(which should be green) with state unknown (grey). Any devices that have alarms are correctly coloured and if I clear the alarm problems, they update to status unkn...
Tue, 10 Jun, 2025 at 10:18 PM
tracert with IP check
Hi i would like to have a sensor wish checkes in a tracerout the IP of a hop for example: tracert google.com 1 1 ms <1 ms 1 ms 192.168.65.5 2 15 ms 16 ms 15 ms 192.168.65.4 .... I would like to know when the...
Tue, 10 Jun, 2025 at 10:18 PM
Device sunburst size in maps
Good afternoon, I'm using a Sunburst object to show some device in a Map but I see that the "circle" of the sunburst doesnt fit the size of the div, how can I manage this? For example: if I insert the object and make the dim...
Tue, 10 Jun, 2025 at 10:18 PM
Radius v2 sensor only supports plain text auth?
Have I got this right? I couldn't get it to work against a windows radius server unless I turned it on Article Comments Hello, The radius v2 uses an external library for the authetication: https://github.com/frontporch/Rad...
Tue, 10 Jun, 2025 at 10:18 PM
QOS Reflector on Windows
I note the information in the following kb article about QOS Reflectors: https://helpdesk.paessler.com/en/support/solutions/articles/76000063284-how-can-i-monitor-qos-roundtrips-without-using-remote-probes and have the following questions...
Tue, 10 Jun, 2025 at 10:18 PM
Corporate Unlimited vs Unlimited
Hello, How does Corporate Unlimited differ from Unlimited license? And most importantly, if it supports multi core servers, how does that work? Is it similar top clustering servers and a single data base? If one of the core servers ...
Tue, 10 Jun, 2025 at 10:18 PM
Amount of servers in a cluster
We currently have a 2500 sensor license for our PRTG installation which is backed up to one fail over node in a cluster. How many more servers can we add as fail over nodes on this license? Many thanks Rob Article Comments Y...
Tue, 10 Jun, 2025 at 10:18 PM
ssh meminfo sensor failures
After doing OS updates on 4.4.11-23.53.amzn1.x86_64 the ssh meminfo sensor fails with: The host's system is unable to process PRTG's command: "cat /proc/meminfo". (code: PE096) The failures are intermittent but consistent....
Tue, 10 Jun, 2025 at 10:18 PM
PRTG Cluster - licensing
I just want to confirm that if I select the cluster option for PRTG and I have 2 sites for monitoring, licensing will not be affected for this; for instance if I have a 500 sensors license and I have 2 installations of the software the lice...
Tue, 10 Jun, 2025 at 10:18 PM
Scroll Bar's Visible on Maps
Since the last update, we are getting a scroll bar on our maps that are set to 1920x1080, that are being displayed on a 1080p device in full screen. It worked fine before the update. How can we remove these scroll bars? Thanks Art...
Tue, 10 Jun, 2025 at 10:18 PM
auto acknowledge on a schedule
We have serveral machines that need to stop several services in order to backup. Now; it's possible to auto acknowledge the issue eg every night between 01:00 and 05:00 and generate an normal alarm at other times. While it's possibl...
Tue, 10 Jun, 2025 at 10:17 PM
creating sensor for customize notification
i need to create a sensor on my database which contain the notifications history as if it has no new entries after xx minutes, it initiate a warn. After xx minutes, trigger an alarm. Article Comments Hm, I'm afraid that this...
Tue, 10 Jun, 2025 at 10:17 PM
Help from Sensor Factory sensor ?
As i have 40 Devices (routers) each has different IP and placed in different location and each devices has one interface and each interface has two channels (Download and upload), I want to make aggregation of 40 devices download and upload...
Tue, 10 Jun, 2025 at 10:17 PM
Same Sensor ID
Good day, Today i looked up again in my PRTG server and i faced that i have two different sensors with same name and same ID but with different Traffic. For instance : Sensor (009) TesT : - On Cisco # 1 Sensor (009) TesT : - ...
Tue, 10 Jun, 2025 at 10:17 PM
Monitor Changes to Domain Admin Group (Windows 2008 R2 Domain)
Hi, I can monitor changes to all groups by filtering event ID 4728 in Security Event Log But is it possible to monitor only the "Domain Admins" Group ? Thanks Martin Article Comments Dear Martin It is possible ...
Tue, 10 Jun, 2025 at 10:17 PM
New Feature/Enhancement Request
It would be nice that when an alarm goes off the option to run an external script like a powershell cmdlet was allowed. Example. When a website would not respond to the http sensor a powershell script could be executed that would say rest...
Tue, 10 Jun, 2025 at 10:17 PM
SMSdriver: does it work?
Good afternoon, I'm trying to use the SMS notification but I miss something: - I went to smsdriver.com; - Registered a username/password; - Activated the account; - Went in my PRTG config, chosed smsdriver.com from the list, inserted ...
Tue, 10 Jun, 2025 at 10:17 PM
SNMP Query returns several values, how to set that up in PRTG?
I'm trying to graph the CPU of a Netgear SmartSwitch (GS724T) and unfortunately the only value they have for CPU is a complex string with 3 values and their index. The return is this: "5 Secs ( 14.2725% ) 60 Secs ( 12.630% ) ...
Tue, 10 Jun, 2025 at 10:17 PM
Why does the system reboot without warning when updating PRTG?
Occasionally when updating PRTG in the web interface the system will reboot. Without warning. This is a very dangerous approach to software updating and system management in general. There was no dialog or question asking if and when to r...
Tue, 10 Jun, 2025 at 10:17 PM
Core setup silent install fails on e-mail adress
Hello, We are in the process of full automation of PRTG with core(s) and probes based on What command line codes and exit codes can I use with Paessler setups?. The installation of the core fails on the e-mail configuration (log below). ...
Tue, 10 Jun, 2025 at 10:17 PM
Re-activation of sensors. Notification.
Hey. I wish I had an email notification to, if any sensor breakdowns more than once per week / month / year. Simply put, if for instance on the host CPU sensor work per week / month / year 2-3-4 times, I want to have my letter arrived. How ...
Tue, 10 Jun, 2025 at 10:17 PM
Any way to remove outages from statistics?
Hi, Our monitoring server had an outage because of a faulty patch cable of about 3 hours. This has affected all of our stats and is now producing invalid uptime percentages for our servers. Is there any way that I can remove this monitori...
Tue, 10 Jun, 2025 at 10:17 PM
alarms vmware
Hi, In PRTG there are some checks and sensors made for VMWare. We are using vsphere v6 with VSAN but when there are errors, PRTG doesnt recognized that. We had this morning health issues of some physical disks but we didn't get any no...
Tue, 10 Jun, 2025 at 10:17 PM
The Sensor Factory Sensor is not available
Der Sensor Factory Sensor ist in meiner PRTG Installation nicht verfügbar. Wie kann ich diesen Sensor hinzufügen? The Sensor Factory sensor is not available in my PRTG installation. How can I add this sensor? Article Comments...
Tue, 10 Jun, 2025 at 10:17 PM
How do I disable the generation of "Result of Sensor XXXX.Data.txt" files?
I recently updated from v15 to v16, and now all the "EXE/Script Advanced" sensors are dumping their output in the "Logs (Sensors)" directory, even though they all are explicitly set to "Write EXE result to disk in c...
Tue, 10 Jun, 2025 at 10:17 PM
Set sensor to warning for X intervals
We have a SNMP CPU Load sensor on a critical server and all cores spiked to 100% at the moment that the sensor caught it. This immediately sent the Down notification to our ticketing system. Even though I have it set to: Set sensor ...
Tue, 10 Jun, 2025 at 10:17 PM
NETATMOXML Sensor
Hello everbody Can someone guide me through the installation of the sensor XML Netatmo Sensor? http://prtgtoolsfamily.com/downloads/sensorsxml I installed as shown in the instructions, with parameter "-r" But no browser windows op...
Tue, 10 Jun, 2025 at 10:17 PM
Zeitüberschreitung (Code: PE018) on one server after windows updates
Hi there, i run PRTG on the server08 and monitor 7 more servers with the software. Last weekend I updated all servers with the latest windows updates and since then I got the error (Code: PE018) on the server07 at the "Windows-Upda...
Tue, 10 Jun, 2025 at 10:17 PM
Hi 1 ask.... can i show sites visited from all pcs in my network
i have a 8 pcs and pfsense firewall whit squid i want know if can use for show web visited for all computers in my net y can buy if can see this whit top visited web and who is a ip whit more web visited etc ..... thanx Article...
Tue, 10 Jun, 2025 at 10:17 PM
MySQL Sensor, Value not readable
Hi, i try to read a value from a simple table. But always get an error "Die angegebene Umwandlung ist ungültig.". The sensor and the query are working fine when i don't process any values. The query itself is working fine ...
Tue, 10 Jun, 2025 at 10:17 PM
Dell Equallogic Sensor
Hi, found some threads about this being added to prtg, but I cannot find it within the software. Latest version (16.2.23.3270) installed. What am I missing? Thanks in advance. Best, Tim Article Comments Hello Tim, thank ...
Tue, 10 Jun, 2025 at 10:17 PM
It creates a wrong link %homem
I have a DNS entry 88.88.88.88:1111. Generate notifications, use the variable %homem, it creates a wrong link: http://[88.88.88.88:1111]/m/scannow.htm?id=%sensorid&action=0&targeturl=/m/sensor.htm?id=%sensorid How do I create a ...
Tue, 10 Jun, 2025 at 10:17 PM
I need to add a custom status icon that shows the state of the sensors of a library
I need to create an icon similar to this one but that works when i put the ID of a library: <!--Status Icons: Name and Status (Transparent Centered) XL--> <div class="map_object map_icon_large mapicon_status_transparent&quo...
Tue, 10 Jun, 2025 at 10:17 PM
No such instance (SNMP error 223) after reboot of Windows server
We are running v16.2.23.3270+ and are experiencing the error for one element in a custom OIDLIB from Cisco. When I conduct a Walk on 1.3.6.1.4.1.9.9.473.1.3.6.1.4 for either a host that is in error or not I get the proper response: Paessl...
Tue, 10 Jun, 2025 at 10:17 PM
Schedules and dependencies
Goodmorning, I'm trying to setup a better schedule for my sensors but I encountered some problem in understanding how the system of scheduling works. I've got a treemap similar to this: - Region1 > R1_Server1 >> R1_S1_S...
Tue, 10 Jun, 2025 at 10:17 PM
wmiapieventlogsensor - Einträge pro Sekunde
Hallo, wir monitoren mittels eventlogsensor success und failed Logins. Das funktioniert soweit auch gut. Allerdings wird das Ergebnis in "neue Einträge pro Sekunde" dargestellt. Gibt es hier eine Möglichkeit, dass sich die Werte...
Tue, 10 Jun, 2025 at 10:17 PM
Disable or Hide Welcome Page
Hello, How can I disable "Welcome to PRTG" Page in Drop Menu of Main Menu? Thank you very Much! Article Comments Open up <prtg app directory>\webroot\js\scripts_custom.js and add the following line: $(&quo...
Tue, 10 Jun, 2025 at 10:17 PM
Floating point numbers in EXE XML
How do I get the EXEXML sensor channels to automatically display floating point numbers with the decimals? So far I can get it to display them by overriding the automatic decimal places in each channel. Is there an easier way? My XML inc...
Tue, 10 Jun, 2025 at 10:17 PM
How can I change email body text for report email sending
I scheduled report with email sending to our customers. But the email body text do not correspond to our needs. We would like to customize the body text and edit it in French. How can I do ? Below is the text I received by email and that ...
Tue, 10 Jun, 2025 at 10:16 PM
Sensors not working after having a server time issue
Hi, Recently I had an issue in time configuration of my PRTG server. The date jumped to the year 2028 causing my PRTG graphs to not working anymore. I fixed the date, and enabled "Recalculate graph now"; however since then all m...
Tue, 10 Jun, 2025 at 10:16 PM
Change to Local PRTG Remote Probe
Hello ! I have installed PRTG locally, at 2 sites , and wanted one of them to install remote probe to display all in one enterprise console, the question is, how can I do to keep all sensors that already have defined on the site be installi...
Tue, 10 Jun, 2025 at 10:16 PM
Monitor Dell Server for Temperature, Power Supply and Other properties
I recently got my instance of PRTG queueing one of my xen servers via SNMP via the Dell System Health sensor. I want to use PRTG to monitor items like Temp, fan speed, and PSU conditions but I get value ranges from 1-14 with no more detail...
Tue, 10 Jun, 2025 at 10:16 PM
Updateing PRTG and Adding New License Key
I have just renewed my PRTG maintenance / support contract and received a new license key. I am currently running the following level of software: PRTG VersionPRTG Network Monitor 14.4.12.3510 x64 Auto-Update StatusVersion 14.4.1...
Tue, 10 Jun, 2025 at 10:16 PM
APC - Luftfeuchtigkeit
Guten Morgen, ich möchte gerne die Luftfeuchtigkeit im Serverschrank im Auge halten. Sensoren sind an der APC USV verbunden. Über den WebClient der USV sehe ich die Daten. SMNP ist eingerichtet, und mit PRTG verbunden. Alle Daten außer de...
Tue, 10 Jun, 2025 at 10:16 PM
WMI not working
Hi There I have recently installed PRTG and been struggling to get WMI working properly. A brief description of the environment: I have multiple servers in a workgroup, not a domain, on Vmware virtual environment. Servers are split across 3...
Tue, 10 Jun, 2025 at 10:16 PM
Updated to Commercial License, Now Services won't start
I purchased a commercial license of PRTG today and now it won't work. Every time I try and start the PRTG Core Server Service, I get the following: "Sorry, could not start PRTG Core Server (Web server) Could not start webserver ...
Tue, 10 Jun, 2025 at 10:16 PM
HP MSA 2040 - SSH Timeout
Hi there I Monitor a HP MSA 2040 with a SSH SAN Physical Sensor. Every now and then I got an error saying Timeout waiting for Response of the SAN. Restart the Controller may help. The Default values are used for this sensor, I tried to ...
Tue, 10 Jun, 2025 at 10:16 PM
SNMP HP ProLiant Physical Disk Sensor with iLO2, possible ?
Hi, Is it possible to make the SNMP HP ProLiant Physical Disk Sensor work with iLO2 ? I activated iLO 2 SNMP Alerts, Forward Insight Manager Agent SNMP Alerts (destination probe IP) and SNMP Pass-thru under iLO2 Web interface. Is th...
Tue, 10 Jun, 2025 at 10:16 PM
Windows Update Status
Windows Update Status Wir überwachen ca. 25 Server (virtuell oder Hardware) und haben mit 4 Server (alle Hardware mit Windows 2012 R2) Probleme. Wir haben Netzwerk Monitor bereits auf die aktuelle 16.2.24.4666 gebracht. Zwei Server we...
Tue, 10 Jun, 2025 at 10:16 PM
Oracle Monitoring
Hi, I have to get the number session on my PRTG console with command as select count(*) from sys.v_$session In old version, we could use Oracle SQL but new version with Oracle SQL v2 is not possible. How can I do Oracle query and get...
Tue, 10 Jun, 2025 at 10:16 PM
Can you see changed sensors on a map?
I am creating a new map and I would like to see a table with say the last 10 sensor changes displayed i.e. green to warning, warning to error, error to green etc. I want to be able to see that an object was down but was not changed to be ...
Tue, 10 Jun, 2025 at 10:16 PM
dont reveive mails during off hours
Hello Pässler Team Is it possible to observe all sensors but dont send notifications during certain hours? If we configure maintanance windows during night, we dont have any data in this period. If we configure maintanance windows for e...
Tue, 10 Jun, 2025 at 10:16 PM
Monitoring and alerting when high CPU and send a report that list top consumers
Hi, I am trying to find a network/server monitoring tool that enables me to do the following: Windows Server: When CPU goes over x% for more than x seconds, send a report/alert/notifications listing the top x processes at the time of t...
Tue, 10 Jun, 2025 at 10:16 PM
Can a traffic sensor ignore connection status?
We have a Brocade director SAN switch with over 180 fibre channel ports being monitored for statistics gathering only. Is there a way for the individual port to never alert and only collect stats? We have 194 SNMP Traffic checks and one ...
Tue, 10 Jun, 2025 at 10:16 PM
MS SQL v2 sensor has stopped working
We have just upgraded from 15.1.14.1778 to 15.2.16.2230 and out SQL sensors have stopped working - actually all except one. We have sensors added for our two SQL servers (2008 R2) that run a small SQL script, and they were all working per...
Tue, 10 Jun, 2025 at 10:16 PM
Scripted Multi Sensor Addition
Hi I have the following script (I know the output format isn't correct) that I would like to use to monitor a Hyper-v Cluster. Script Start ========== function Get-ClusterVM { [CmdletBinding()] param( [Parameter(Position=0,Mandator...
Tue, 10 Jun, 2025 at 10:16 PM
Scanning Intervals
Hello, What exactly are different compartments scan ? If the interval is 10 seconds . Data are collected over a period of 10 seconds and then pulled out of the standard , or every 10 seconds is performed in one measuring point? Sorry for ...
Tue, 10 Jun, 2025 at 10:16 PM
WMI Exchange Transport Queue sensor
I am trying to tweak a sensor: Sensor Aggregate Delivery Queue Length (All Queues) _total (WMI Exchange Transport Queue) with effective levels and was wondering if anybody can recommend a proper upper limit. I think out of the box it trigg...
Tue, 10 Jun, 2025 at 10:16 PM
Monitoring Files Linux
Hello, I would like to monitor files from my Linux device. The sensor 'FTP' only permit to check if FTP is OK but I need to monitor if files existed or modified. 'FTP Server File Count' is not working with Linux. Has...
Tue, 10 Jun, 2025 at 10:16 PM
Items limit on map ("Up Sensors" data table)
Hi, I'm using a map with object Data Table --> Up Sensors added. There is a group of devices pointed to this object on the map. But I've figured out, that the list displays only 50 objects - when I add the next devices to the gro...
Tue, 10 Jun, 2025 at 10:16 PM
Disabled SNMP debug log is huge
The SNMP debug log is growing at a prodigious rate even though "SNMP Debug Log" setting is set to "No Log (recommended)" in the Root > Settings > SNMP Compatibility Options area. I've tried turning it on and ...
Tue, 10 Jun, 2025 at 10:16 PM
Can i monitor whether a specific .bat file is running or not using PRTG?
in my application there is a .bat file that is running. I want to monitor it and i want know when it stops running? is this possible? How i can achieve this? Article Comments Dear Thiwanka As PRTG is no realtime monitor, you ...
Tue, 10 Jun, 2025 at 10:16 PM
web into remote devices
Have multiple remote probes, would like to use remote probe in order to login (HTML) to devices. Today need to login into remote network and login, prefer to use PRTG Map and point and click Thanks, Kuti Article Comments Hello...
Tue, 10 Jun, 2025 at 10:16 PM
Does PRTG supports Collectd statistics
Hi, i want to know if prtg suppports collectd statistics from our nexenta storage devices. Because it isn't recommended to use snmp for monitoring. I know there is a plugin for Nagios. I hope there is one for PRTG too. Article C...
Tue, 10 Jun, 2025 at 10:16 PM
Disk Quota Monitor
Hi , I am trying to setup a disk monitor alert on a server where Quotas per user are enabled. I didnt found yet the way to do it. Your feedback is much appreciated. Thank you Lampros P. Article Comments Hi, PRTG's Disk Spac...
Tue, 10 Jun, 2025 at 10:16 PM
Exactly tell me, what is meaning "traffic in" and "traffic out" in prtg?
i want to see "Speed received data" and "Speed send data" when i download or upload a file from internet ,so i install prtg in my computer and download a video from internet with IDM(intrenet download manager),but i hav...
Tue, 10 Jun, 2025 at 10:15 PM
MAPS: label and graph
Good afternoon, I've got a bandwidth sensor and usually I use the "Live graph (No labels)" object to represent it on maps. I want to make it better creating a div that has his background color related to the sensor status wi...
Tue, 10 Jun, 2025 at 10:15 PM
Posting a file to a webserver using a http sensor
Hello, I would like to post a 1MB-file towards a web-server in order to monitor the available bandwidth of the link periodically. Using a standard http-sensor with a GET method I am already able to monitor this in one direction. Using t...
Tue, 10 Jun, 2025 at 10:15 PM
how can i enabel Telnet feature in PRTG ?
Hi, i want to enable the telnet feature in PRTg so that i could remotly access the Router, Switches, Firewall. Kindly help me in that. Thanks. Article Comments There you go - only in the enterprise console, though :) Jul...
Tue, 10 Jun, 2025 at 10:15 PM
lpstat unix command
Hello, I'm wondering how to implement this command in to a script: lpstat | grep DOWN If a printer has status down then it has to get a down value in ptrg. I couldnt get started without a good sample, I think it has to be a ssh/...
Tue, 10 Jun, 2025 at 10:15 PM
Error using Windows Update Status Sensor
I'm using the windows update status sensor. When adding the sensor I get an error message saying: "Missing mandatory parameter Username (-user=) Missing mandatory parameter Password (-pass=)". Not sure how to remedy this error...
Tue, 10 Jun, 2025 at 10:15 PM
How to make a backup restoration
Must make a restoration of a backup based on a previous backup Article Comments Check out the following article: How to restore a previous configuration of PRTG :) Jul, 2016 - Permalink
Tue, 10 Jun, 2025 at 10:15 PM
Set sensor status to error if row count is bigger than 0
I'm trying to use the Microsoft SQL sensor to tell me if I find a certain value in the database. Now my simple approach was to use an SQL like this one: SELECT * FROM table WHERE value = myUnwantedValue So if I use the sql and simply ...
Tue, 10 Jun, 2025 at 10:15 PM
Sending PRTG notifications via Microsoft Exchange
Hi, Can you tell me if it is possible to use Microsoft Exchange to send email notification with PRTG? regards Eric Article Comments Hi, It will be possible to configure the Microsoft Exchange server to relay the notifica...
Tue, 10 Jun, 2025 at 10:15 PM
How can I monitor available disk space on a quantum dxi6702?
I try to monitor Available Disk Space on an quantum dxi6702. What can I do? Article Comments Hi Paxy, According to the manual of the manufacturer, the Quantum devices support monitoring via SNMP. Try to enable SNMP and see if ...
Tue, 10 Jun, 2025 at 10:15 PM
Why do alarm email notifications redirect to the mobile site?
In our email notifications, the links in the footer to acknowledge alarm, pause, etc. redirect to the mobile version of the site (e.g. https://prtgserver.url/m/...) I have reset the email notify template by saving it with a single * chara...
Tue, 10 Jun, 2025 at 10:15 PM
CPU Load Percentages > 100 & &lt; 0
I have a problem where the percentages for the CPU Load gathered from a certain probe are showing strange ranges. For example, in this screenshot you can see that the range is from <1% to 2,048,656%... The probes been updated to the late...
Tue, 10 Jun, 2025 at 10:15 PM
Use Log Tab data inside reports?
I have yet to dive into the templates but is it possible to add, for example, information from the Windows Event Logs sensor Log Tab? The Log tab lists the details of the Windows Event Logs, is it possible to use them in reports, which I ...
Tue, 10 Jun, 2025 at 10:15 PM
Dell Power Edge - Monitor RAID Level
I monitor a DELL Poweredge with the Sensors: - SNMP Dell PowerEdge Physikalischer.... - SNMP Dell PowerEdge Systemzustand Is one of them monitor the RAID Level? Or which Sensor monitors the RAID Level? Kind regards, Adrian ...
Tue, 10 Jun, 2025 at 10:15 PM
Domino database size
We have a Lotus Domino database server that keeps increasing in size. We would like to be able to monitor the database size. Is this possible withing PRTG? I believe the db type is NoSQL. Article Comments We have no "native...
Tue, 10 Jun, 2025 at 10:15 PM
Two hours time difference in WMI UTC Time
Hello, im monitoring some systems with the WMI UTC Time sensor. Every sonsor shows the wrong time (2 hours in past), but the difference are only some seconds. In the account settings is the correct time zone chosen and the server itself h...
Tue, 10 Jun, 2025 at 10:15 PM
APC Infrastruxure and Netbotz rack monitor
Has anyone successfully figured out a way to monitor a Netbotz rack monitor that is connected to APC Infrastruxure central? I am looking to get the environmental data from the Netbotz but am running into a few issues. The netbotz is o...
Tue, 10 Jun, 2025 at 10:15 PM
Custom EXE sensor: "A specified logon session does not exist. It may already have been terminated"
Hello guys, I'm trying to check backup files on remote device through custom senzor. I have script which works perfectly if I run it in Powershell, but if I set it into custom sensor, it doesn't work. Script is using credentials t...
Tue, 10 Jun, 2025 at 10:15 PM
Windows CPU sensor alert show top processes
Hi, how do you get the CPU usage alert to show the top CPU consumers for the time period? For example we get an alert that CPU is at 100% for 5 minutes, I want to know the top 5 processes using the CPU within the alert. Thanks A...
Tue, 10 Jun, 2025 at 10:15 PM
imap sensor shows different status
Hello, we have got an imap sensor which shows a warning state. But there is neither a warning message nor does any channel indicate a warning. Article Comments Could you try to recreate the sensor to see if that helps? Jul...
Tue, 10 Jun, 2025 at 10:15 PM
Execute program using powershell (db : mysql)
I've tried hundreds of times to try powershell script using execute program. When the sensor is down washed over, this value is inserted into the db. This work is well inserted, but parameter values is null.... What I have to do ?...
Tue, 10 Jun, 2025 at 10:15 PM
Powershell script for HpyerV replica
I'm trying to setup this Powershell script for HyperV replica located here Hyper-V Replication Status for PRTG I keep getting: Response not wellformed: "(<prtg> </prtg> )" (code: PE132) I have PRTG ins...
Tue, 10 Jun, 2025 at 10:15 PM
I am unable to see the complete message field
I have configured a syslog server in PRTG. The Message field has a lot of information which is only partially visible. Is there any way to see the complete information in the message or to make that field bigger. Please help out. Thank yo...
Tue, 10 Jun, 2025 at 10:15 PM
MAPS: graphs scale
Goodmorning, is it possibile in the graph object of the map set up a max value of the scale? I want to use a fixed max value in the Y-axis so that every graphs in the maps take the same scale. Atm I've got 12 graphs with different sca...
Tue, 10 Jun, 2025 at 10:15 PM