kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Count all child elements 1 level deep
Is it possible to count all the child elements directly under an icon? All types of child elements should be considered (devices and groups). Article Comments I guess your best starting point is the table.xml API call http:/...
Tue, 10 Jun, 2025 at 1:11 PM
intermittent SNMP response
We're getting seemingly random SNMP warnings for a single UPS device. 4/16/2015 7:19:10 AM Output Voltage 1 Up 123 V AC 4/16/2015 7:19:09 AM Output Voltage 1 Warning No response (check: firewalls, routing, snmp settings of device, ...
Tue, 10 Jun, 2025 at 1:11 PM
DNS socket error 10054
We keep receiving DNS down alerts for a single Mac mini device on a network, and it's unclear why. Could you advise on a direction? 4/15/2015 12:49:33 AM Down, Connection reset by peer Socket Error # 10054 Connection reset by peer. (s...
Tue, 10 Jun, 2025 at 1:11 PM
Lancom Router Verbindungsstatus abrufen
Hallo, ich versuche mich gerade an der Terstversion von PRTG und versuche vergeblich den Verbindungsstatus eines Lancom Routers in PRTG zu überwachen. Die Lancom Geräte liefern via SNMP /Status/Channel/State einen 8-stelligen Wert z.B. ...
Tue, 10 Jun, 2025 at 1:11 PM
SSH Script dont work
Hello I have i createt a Script in the Directory /var/prtg/scripts #!/bin/bash echo 0:4:users With chmod 755 /var/prtg/scripts/script.sh i made the Script executabel I can Select in the SSH Sensor the Script, put when the Monitor is ...
Tue, 10 Jun, 2025 at 1:11 PM
Feature Request: Supress
In the windows enterprise console we have "Alerting for new Alarms" set to "Popup Message" to alert us of new problems. The majority of time this is good - it brings to our attention issues. However at other times it can...
Tue, 10 Jun, 2025 at 1:11 PM
Monitoring several backup Jobs
Hello, guys! I'm trying to monitor an arcserve backup with an IMAP sensor. But the trouble is that the sensor reads only the last message in the inbox. So, if only one in lots of backup jobs fails, the sensor gets down, but it gets up...
Tue, 10 Jun, 2025 at 1:11 PM
SSH scripting result
I use PRTG in evaluation version and am very happy with it, I have a question for more experienced users I created a SSH script to test active processes at a Linux server. This script test if a process runs the script returns an OK Return...
Tue, 10 Jun, 2025 at 1:11 PM
Hardware Status Warnings - VMware Host Hardware Status (SOAP) Sensor
I have several HP DL580 G7 Servers that give bogus Hardware warnings. All of the warnings are for hardware that doesn't exist on the system. For example, the server has 4 power supplies and I get a warning for power supply 5. The server...
Tue, 10 Jun, 2025 at 1:11 PM
Data Missing from Logs
We are monitoring a number of Access Points, Disk Space, Network Cards and over a period of a month it is missing some data points. E.G. in a 31 day period there is one point where 30 minutes are missing and one where a day is missing. Is ...
Tue, 10 Jun, 2025 at 1:11 PM
PRTG Server 2012 Sflow
I was running PRTG on my local machine fine. Sflow was working fine. We moved it to a new server, fresh build 2012R2 since that move Sflow has stopped working. Either its not picking the data up at all or I am getting could not bind socket,...
Tue, 10 Jun, 2025 at 1:11 PM
pass variables to SSH Script Sensor
how to pass variables to SSH Script Sensor? for example: /var/prtg/scripts/script.sh server php Article Comments Dear vova Please open the sensor settings tab and use the "Parameters" field to provide parameters for ...
Tue, 10 Jun, 2025 at 1:11 PM
tyblewithstyles.htm
Hi, I have played around a bit with the tablewithstyles.htm and have somethig like this: tablewithstyles.htm?filter_status=5&filter_type=ping&columns=downtimesince,name,device,group,status,message&sortby=-downtimesince&sor...
Tue, 10 Jun, 2025 at 1:11 PM
Cannot Start PRTG Core Server Service
I cant access my PRTG from the web browser. When I check the PRTG service, the PRTG Core Server Service is turned off. But when I try to turn it on, the service cannot start. I go to PRTG Server Administration > Service control > star...
Tue, 10 Jun, 2025 at 1:11 PM
Cisco Map Discovery
Is it possible to discover the devices in the network and add it on a map with the established connectivity through cdp protocol or SNMP. If not how can I draw a live map where if a link goes down between two devices it will show down on ...
Tue, 10 Jun, 2025 at 1:11 PM
devices report
Hi, I need help on creating a report for all devices grouped by probe or group, and to have the IP address and up-time displayed as well. Article Comments Hello, Unfortunately, to create a report with this specific informa...
Tue, 10 Jun, 2025 at 1:11 PM
Best Practice for small business
Hello, is there a best practice advise for the use of PRTG Network Monitor in small businesses? We are using a network with roundabout 20 Servers (Database, Terminal etc.) and want to use PRTG NEtwork Monitor to monitor this Servers. We a...
Tue, 10 Jun, 2025 at 1:11 PM
Comparing Netflow data to SNMP Interface data
I have Netflow enabled on an interface like so: Interface f0/0/1 ip flow ingress ip flow egress Then I have two separate sensors on PRTG filtering Netflow data going in and out of the interface using this filter for the inbound traffi...
Tue, 10 Jun, 2025 at 1:11 PM
Abfrage: Status der Windows firewall
Hallo, ich würde gerne den Status der Windows Firewall (ist das Domänenprofil aktiviert?) auf verschiedenen Servern überprüfen. Auf der Kommandozeile verwende ich: netsh firewall show state Gibt es einen prtg-eigenen Sensor, der dies über...
Tue, 10 Jun, 2025 at 1:11 PM
IP ADDRESS
Hi, i need to see the ip address of the devices on the overview tap. please advice Article Comments Hi, You have the possibility to add the IP address via the auto-discovery with the initial creation of the devices. If the ...
Tue, 10 Jun, 2025 at 1:11 PM
Monitor Download and Upload Totals by Device
Hi, I am greatly considering using your software I just have a couple questions I have tried to figure this out based on the resources provided on this site but the complexity and extensive functions of the product are a little beyond my ...
Tue, 10 Jun, 2025 at 1:11 PM
Push Notifications with proxy
I tried to set up a notification with the new push notification feature. I found in the documentation that port 8443 by the server to communicate with the paessler cloud. We are using a setup with proxy and I can't see any packets bet...
Tue, 10 Jun, 2025 at 1:11 PM
Convert Favourites to a map
Is there a way to take all the sensors on my favourites list and convert them or drop them into a map automatically? I have 7000 sensors and I don't want to have to go looking for each favourite from the map dropdowns. Article C...
Tue, 10 Jun, 2025 at 1:11 PM
PRTG v15 layout change?
I recently updated PRTG from v14 to v15.1.15.2022 and have now found that the device and sensor layout has changed. Previously under v14 when you went into a device/sensor, it would have the status bar along the top, any 4/5-star priority...
Tue, 10 Jun, 2025 at 1:11 PM
Problem with DNS / IP discovery
We are using machines that all the time changing IP's. Let's say machines down for 3 days and IP are leased to some other machine. Of course it cause the problem monitoring that machine because you're already monitoring "oh...
Tue, 10 Jun, 2025 at 1:11 PM
Best-Practice for Libraries in huge Installations
Hi, I have got a quite big installation with >900 devices with 8000 Sensors (mainly 60 second interval), which feels very slow. These devices are more or less distributed over several remote probes for performance but also security r...
Tue, 10 Jun, 2025 at 1:11 PM
Can I create a tag for all devices or sensors in a group?
I'd like to create a report for a variety of sensors, but the sensors do not (yet) have a common tag that I can search for. I've tried creating a tag for a parent group, but the tag is not inherited by its children. Is there a way t...
Tue, 10 Jun, 2025 at 1:11 PM
Ping Timeout 11010 - Unsatisfactory Resolution
I have ping timeouts for a couple of my devices. They are pingable from the server with a command prompt, traceable also. There are no network problems, the transit time is 1ms for the ping to return and yet I still have ICMP error 11010. I...
Tue, 10 Jun, 2025 at 1:11 PM
I cannot add custom sensor
I want to add a custom sensor using and OID i got from the MIB Importer but after creating the sensor i get this error: "No such instance (SNMP error # 223)" But if i add the MIB with the SNMP Library sensor i correctly get the va...
Tue, 10 Jun, 2025 at 1:11 PM
Zoomed graphs do not update automatically
Whenever I zoom the graph of a sensor/channel, the graph is not updated automatically. If the zoom is reset to it's default value (let's say the live 2 hour interval) the graph is automatically updated! Will this be fixed in the nea...
Tue, 10 Jun, 2025 at 1:11 PM
Ordering reports
In the trail of PRTG I come to the reporting tool. I create a custom report which shows the free space of al my disks This reports shows automaticly the available sensors with the sensor tags a added to it. Also new devices will added to th...
Tue, 10 Jun, 2025 at 1:11 PM
IMAP Sensor not detecting email subject
Hi, I am using the IMAP Sensor to detect Error, Information and warning from the subject. An example email would have the subject [Error] or [Information] or [Warning]. I have the 'identify by "Subject" Field' set to...
Tue, 10 Jun, 2025 at 1:11 PM
NET::ERR_CERT_COMMON_NAME_INVALID
I have a godaddy wildcard cert and have installed it using the PRTG Certificate Importer Tool. I have also set the web server to use HTTPS. I am now getting an error on the browser "NET::ERR_CERT_COMMON_NAME_INVALID" How can I ...
Tue, 10 Jun, 2025 at 1:11 PM
How can i monitor a HTTP web page login successful?
I tried to using the HTTP Transaction Senosr with following setting: Authentication: User: name1 Password: 1234 TRANSACTION URL #1: https://uat1.xxx.com/login Request Method = GET Result: Failed, still up even password incorrect. Then i...
Tue, 10 Jun, 2025 at 1:11 PM
Display list of open tickets in a map
Hi, we would really like to display a list of open tickets on one of our maps. Just can't figure how to do this. Is this possible using the API? Although a more straight forward way would be good too. Article Comments Hi, ...
Tue, 10 Jun, 2025 at 1:11 PM
Installation remote probe fails
I try to install an remote probe on a PC running Win 8.1 This installation fails with the error: Internal error: Failed to expand shell folder constant "userdesktop" Setup stops. Any one an idea to solve this problem? ...
Tue, 10 Jun, 2025 at 1:10 PM
Multiple ping sensors under one device?
Hi there. We have devices which we have added using the LAN IP address but would also like t o monitor the devices' external IP addresses to ensure WAN connectivity. Is it possible to add additional ping monitors for one device mon...
Tue, 10 Jun, 2025 at 1:10 PM
Problem with btrfs filesystem and SNMP disk space sensors
I just upgraded from PRTG 14 to 15.1.15.2022, and have run into a new problem with pre-existing SNMP Disk Free sensors. On Linux servers with a btrfs filesystem, the sensors report a disk space error, because the inode channel shows zero in...
Tue, 10 Jun, 2025 at 1:10 PM
Access via Reverse Proxy
We're trying to configure a reverse proxy for access to PRTG via the mobile app. We've set up the proxy, but the login page doesn't appear to load. The login page appears to be just HTML, is there something I'm missing that ...
Tue, 10 Jun, 2025 at 1:10 PM
generate alarm when specific trap is received
Traps can be hard to understand. Thus i want to create an alarm for every time a certain type of trap is received, for instance a dying gasp trap. Is this possible within the SNMP Trap Receiver? Article Comments Just found out i...
Tue, 10 Jun, 2025 at 1:10 PM
Packet Loss Report
Hello, I have group with 50 subgroups. All these subgroups have two devices (Device1, Device2). All Device1 have Ping Sensor with multi ping. I need to create a summary "Packet Loss Report" on the average Packet Loss per month for...
Tue, 10 Jun, 2025 at 1:10 PM
Lost prtgadmin password
I have lost my prtgadmin but have access to the console of the machine. I have no other accounts to log into the software. Is there a way through manual configuration of the software to reset the prtgadmin account password? Articl...
Tue, 10 Jun, 2025 at 1:10 PM
Paessler Update Location
Hi, My core system is behind a firewall that doesn't access the internet due to a very restrictive firewall. For me to update my versions I have to do a lot of work to put it on a network that has an internet connection. I can submit...
Tue, 10 Jun, 2025 at 1:10 PM
POP3 Round Trip
Hello, I would like to create a Round Trip sensor in order to test if i can send an email (it is the better test to see if my Exchange server works or not). But with POP3 or IMAP with this sensor i have an error message: "Connec...
Tue, 10 Jun, 2025 at 1:10 PM
Total inbound/outbound in map view
in cacti , when you start graphing from an interface it tells you the current inbount/outbund and total and ... like this : http://8pic.ir/images/o1jv1sqo55rwamrqqn28.png but in PRTG map view there is no current inbound or oubound or tota...
Tue, 10 Jun, 2025 at 1:10 PM
PRTG with juniper firewall
Hi. Is there any additional configuration on the PRTG to query snmp from juniper firewall? current i can only query PING, but can't seems to get all the interface and CPU status even if I set PRTG to "Automatic device identificat...
Tue, 10 Jun, 2025 at 1:10 PM
I downloaded the Juniper ScreenOS Software MIBs 6.0.0 and used MIB Importer V2, but cannot find the
I downloaded the Juniper ScreenOS Software MIBs 6.0.0 for monitor Juniper SSG550M and used MIB Importer V2, but cannot find the correct OID for SNMP CPU, Memory or Session. Anyone help? Article Comments Hey, did you know? As ...
Tue, 10 Jun, 2025 at 1:10 PM
Monitoring DHCP
How do I monitor DHCP connections activity? The same pc is using both incoming internet and outgoing DHCP (for all the office users using MAC filter). In prtg I could not find any where to add DHCP server . PLease assist tks. Articl...
Tue, 10 Jun, 2025 at 1:10 PM
a single wmi sensor works, adding "wmi vital system data v2" fails (80070005: Access is denied)
a single wmi sensor works, adding "wmi vital system data v2" fails (80070005: Access is denied) wmi test utility works. any ideas on why this would be? Article Comments Dear jwf Are you running the WMI Tester loc...
Tue, 10 Jun, 2025 at 1:10 PM
Manul probe update required - Why
I've updated to the latest PRTG version with some trepidation and... once again none of my remote probes have updated. Last time I had do them all by hand - a real pain. What are the prerequisites for this to work? is there any wa...
Tue, 10 Jun, 2025 at 1:10 PM
Can PRTG v14.4.12 monitor firewalls?
Hi, We like to use PRTG v14.4.12 to monitor firewalls (eg. Mcafee sidewinder v7.0.103, Juniper v6.3.0r13.0 and checkpoint R75.3 & R65). Is this version compatibility for the monitoring or upgrade required? Thanks. Article Comm...
Tue, 10 Jun, 2025 at 1:10 PM
PRTG - free version - multiple subnets
I have a main site and a backup site - physically remote locations. There is a site-to-site VPN between them. The hosts at either site are HyperV running a few VM's. Each site has a unique Public IP and also each site has multiple subn...
Tue, 10 Jun, 2025 at 1:10 PM
Maps access rights for user groups
I need to give access rights for ALL the maps (around 200) to only three user groups...can I do that? I know I can do it in the settings tab in each map...but, is there a faster way to do it and apply it to ALL maps, other than doing it on...
Tue, 10 Jun, 2025 at 1:10 PM
How do I extract values from XML
Hi. I try to get values of array from this XML using PRTG's HTTP XML/REST Value Sensor: <entry channel="1" enabled="1" present="1"> <item t="text" r="1" d="Channel type&q...
Tue, 10 Jun, 2025 at 1:10 PM
Cisco CUBE SIP Trunk Monitoring and Reporting
Hi All, I am trying to monitor SIP Trunks on a Cisco CUBE router using OID's provided by Cisco however when I add a customer sensor I get no such instance SNMP error #223. Can someone please assist. Thank You Article Comment...
Tue, 10 Jun, 2025 at 1:10 PM
alarm for trap received in SNMP Trap Receiver
I'm trying to set a notification when i get a dying gasp trap from a device. Every time i get that trap i see this information: http://i.imgur.com/LYpkirV.png so i tried to create this error filter with the text in the bindings colu...
Tue, 10 Jun, 2025 at 1:10 PM
value in custom sensor
I want to add a custom sensor to monitor optical power values for the interfaces of a switch. I have compiled the corresponding MIB. If I use SNMP Library sensor I get the correct expected values (i can verify this with the SNMP Tester) but...
Tue, 10 Jun, 2025 at 1:10 PM
How to exclude poison and retry queues in MSMQ
Hi, we have used MSMQ Monitor for some time but it has some limitations which I hope one of you can help me with. If I monitor a MSMQ queue and set a maxlimit off 20 messages then PRTG with read all subdirectories including poison and r...
Tue, 10 Jun, 2025 at 1:10 PM
ssl activate
hi dears Hao can i activate the ssl in the prtg?? Thanks anita Article Comments Hi Anita, Please log on your PRTG Server and open the PRTG Administrator Tool to enable SSL. Best regards May, 2015 - Permalink
Tue, 10 Jun, 2025 at 1:10 PM
Send Custom Email Message
I am trying to setup a sensor that will monitor toner levels in my printers and send a custom email to our vendor to order toner when it reaches a limit. Is there a sensor in place that will send a custom email message? Article Com...
Tue, 10 Jun, 2025 at 1:10 PM
NetFlow statistics (number of flows per day)
Please implement statistics where I can have number of flows per day. Article Comments Hi, Please allow me to ask for which purpose do you need this information to evaluate if this is a benefit for the administrators using PRT...
Tue, 10 Jun, 2025 at 1:10 PM
mail notifications
I searched the knowledge base for my question, but could not found the answer. I know how to change the header, body and footer of an email notification. How ever can I change the default content whice is allrready present when I choose...
Tue, 10 Jun, 2025 at 1:10 PM
Error 8004100A
Hello, The last few days we somethimes get the following error on one server in PRTG. 8004100A: An internal, critical, and unexpected error occurred. Report this error to Microsoft Technical Support. The strange this is that the error d...
Tue, 10 Jun, 2025 at 1:10 PM
Probe health becomes flaky with 80 sensors
We have a setup where a probe monitors 20 machines, with 4 sensors on each: SNMP CPU test - 10 seconds timeout (we found it to be better than 60 seconds timeout in another case). SSH meminfo SSH disk free SSH custom script - a very...
Tue, 10 Jun, 2025 at 1:10 PM
PRTG Webinterface - Switch to HTTPS and redirect HTTP?
As a relic from when we started with PRTG we still have our core server set to HTTP instead of HTTPS. I'd like to change that - however I do not want to break compatibility. Is there a way to have any HTTP requests redirected / remapped...
Tue, 10 Jun, 2025 at 1:10 PM
Remote Probe Access Key
Is it possible to use a remote probe without the need for an access key? Article Comments Hi, no, this is not possible. Sorry. Best regards May, 2015 - Permalink
Tue, 10 Jun, 2025 at 1:10 PM
I can't edit System Administration
ERROR: Oops... The validation of the data provided failed due to the following: Active Directory Domain not accessible The object has not been changed. Error URL: /editsettings how to fix it? Article Comments Hi, ...
Tue, 10 Jun, 2025 at 1:10 PM
PRTG with Juniper
Is there a specific way that I am meant to setup Juniper equipment with PRTG, currently I can access all of the interfaces on our Juniper switches. However when I try and access specific OID objects for CPU temperature and power supply etc ...
Tue, 10 Jun, 2025 at 1:10 PM
SNMP Linux Meminfo sensor: Problem w/ memory buffers/cache
I just installed an SNMP Linux Meminfo sensor for a Linux server running RHEL 7.1. The sensor reports an error with available memory: Percent Available Memory: 1% Available Memory: 34 MByte Physical Free Percent: 95 % Physical Fr...
Tue, 10 Jun, 2025 at 1:10 PM
Delete SNMP traps
Hi there, How do I delete unwanted SNMP traps? I'm sure there's a simple way of doing it.... Article Comments In the SNMP Trap receiver? Well, you could use the exclude filter in the sensor settings? :) May, 2015 - ...
Tue, 10 Jun, 2025 at 1:10 PM
Can't change Settings for remote Probe
in the Enterprise console i can't change the settings "Probes Connection Ips" under Server&Probes to get Remote Probes working. The field shows "local Probe, 127.0.0.1...". The field is greayed out so i can't...
Tue, 10 Jun, 2025 at 1:10 PM
Monitor Server Logins
How can I monitor when anyone in my organization has logged into a certain server and revive a notification? Article Comments Have you seen this thread about monitoring the event log already? You could use it to filter for login...
Tue, 10 Jun, 2025 at 1:10 PM
Browser problem
On a monitor we've always running a browser with the PRTG monitor. Since the last update the browser only shows this monitor for approx. 5 minutes and than we've to login again. We heard this is for security reasons. Is it possible ...
Tue, 10 Jun, 2025 at 1:10 PM
Not All Network Adapters Available
We're monitoring our Windows SOFS and Hyper-V clusters nodes with PRTG. When trying to add Windows Network Card sensors to the devices, only a subset of the network cards are appearing. For example, for one of our SOFS servers, only 1 N...
Tue, 10 Jun, 2025 at 1:09 PM
Monitoring Temperature of Workstation
Hi, a customer "monitors" the tempearture of workstations (CPUs & RAMs) with the free tool SpeedFan. (The tool has to run on every workstation and the monitoring cannot be centralized.) How can I query the temperature-valu...
Tue, 10 Jun, 2025 at 1:09 PM
SNMP Bindings Return N\A
I've got several SNMP traps that are flapping with "N\A" on the bindings and no useful data. When I exclude "N\A" in the bindings list, the alarms continue to trigger. How do I exclude the N\A variable? Arti...
Tue, 10 Jun, 2025 at 1:09 PM
Check Modification Dates on Folder Entries
I'd like to create a sensor that does the following: 1: Checks a folder on a remote system. 2: Returns the number of files in that folder. 3: Returns the most recently altered date on the entries, or maybe even a list of dates/times o...
Tue, 10 Jun, 2025 at 1:09 PM
Netflow conversation details for ASA
Hello I have configured ASA to get the netflow data in PRTG I see that netflow can show me Top conversation details, but how do I find out the conversation between two IPs which are not in the Top list? Regards, Shivaji Articl...
Tue, 10 Jun, 2025 at 1:09 PM
Adding Netflow Toplist to Map
Hi, Can i display the toplist circular graphics from the netflow sensor in a map. If i can, how? Regards. Article Comments Hi, This can be achieved with the Primary Toplist of a Sensor object. This object is part of the Gr...
Tue, 10 Jun, 2025 at 1:09 PM
How do I know which computer is on which interface of my HP ProCurve with sFlow ?
Hello, I present to my tutor your software and the network of our company is equipped with HP Procurve. I introduced sFlow, and it correspond corresponds to what we were looking. Exept one point, is it possible to know which computers are ...
Tue, 10 Jun, 2025 at 1:09 PM
Help! Sending SMS from PRTG
Hey Guys I've already read this one https://www.paessler.com/blog/2012/02/16/prtg-9/sending-out-prtg-sms-gsm-modem-mwconn sofar so good, but my Problem is, that mwconn doesn't run on my PRTG server, it runs on my Win7 Clien. What ...
Tue, 10 Jun, 2025 at 1:09 PM
Free/Full Disk Space Sensors
Hi, I would like to run a scheduled report, reporting on the disk usage on all our servers. I do get a report but it doesn't show the drive letter. Can someone please help? Article Comments This will only work if you're ...
Tue, 10 Jun, 2025 at 1:09 PM
Export part of config
Hello support, We will build a new server with a brand new licence for a customer who want a dedicated server. I would export the work I've done for him (for his remote probe) in the newer server, what can I do? Article Comm...
Tue, 10 Jun, 2025 at 1:09 PM
Generic and resizable status icon/shape?
First let me begin by applauding PRTGs graph objects. The fact that I can remove all the text and resize them makes it possible to have total flexibility in where and how I embed them into dashboards and nobody else I've worked with of...
Tue, 10 Jun, 2025 at 1:09 PM
Map audible alarm only on 'ping' objects warn or down
Trying to modify 'An icon AA' into a custom file, to only alert on if a ICMP/PING Sensor has gone down, but im hitting walls as filter_type's etc dont work here. <!--Status Icons: Status and Audible Alert (If Alarms > 0)...
Tue, 10 Jun, 2025 at 1:09 PM
Manual ways to add devices/ sensors
Hey, I'm currently looking at ways to completely automate PRTG. In an ideal situation, when a device is added, it will automatically be detected and the appropriate sensors will be added (Mail servers will be checked by POP, Remote De...
Tue, 10 Jun, 2025 at 1:09 PM
Encryption on netflow v9 with Cisco ASA firewalls
Hello I have some sites that I monitor with this wonderful product, and I wanted to know since I will be back hauling data from my various sites back to my network, will this data be encrypted? I don't want to move these data packets an...
Tue, 10 Jun, 2025 at 1:09 PM
What permissions should I give to
I am following the instructions for trouble shooting the pe087 error and it seems like this is the solution that we need: https://helpdesk.paessler.com/en/support/solutions/articles/59590-exe-script-pe087-not-working-even-the-demo-ones Ho...
Tue, 10 Jun, 2025 at 1:09 PM
PowerShell Exchange wrong language sensor
Hi everyone, after install the PowerShell sensor of Exchange database I got this sensors: Database Size 4 23.093.903.360 Byte 23.093.903.360 Byte 23.093.903.360 Byte Es válida 2 0 Bool Execution Time 7 1,6 1,6 1,7 Is Valid 5 1 Bool...
Tue, 10 Jun, 2025 at 1:09 PM
Is it possible that Map Icons adapt to the status?
I want to buid up a Map with smileys. So is it possible that the icon change, when the status of the object changes? I'm imagine something like: Everything is good = good Smiley Warning and Unusual = normal smiley Error = bad smiley ...
Tue, 10 Jun, 2025 at 1:09 PM
How many sensors can be used on a probe?
For some type of PRTG Sensors is recommended that we use not more than 50 (for WBEM or SOAP) or 200 (for WMI) sensors on each probe. Does it mean that we should use for example only 50 WBEM sensors on a probe with no other type of sensor or...
Tue, 10 Jun, 2025 at 1:09 PM
SNMP Custom String Sensor, returned Value as Channel for Report
Hello everybody! I have several firewalls with custom snmp string sensors where I read the versions of the signatures (AV, IPS). This works as expected and it gives back the value of the version in the "last Message" section. ...
Tue, 10 Jun, 2025 at 1:09 PM
Merge Maps
Hi experts, I've created 4 maps, and I want to know how to merge these maps in a single Map. Is there any way to do that? Regards. Article Comments Dear lcalderon Map content cannot be merged, I am sorry. Depending o...
Tue, 10 Jun, 2025 at 1:09 PM
http transaction sensor "Response must include"
Can someone give me an example of what to enter here? I've tried words on the webpage, responses captured with the URL Recorder, etc. Everything I enter comes back with: Error: String not found The website is externally hosted. Th...
Tue, 10 Jun, 2025 at 1:09 PM
Monitor file on FTP server?
Does anyone know if it's possible to monitor files their modified date stamp on an FTP server with PRTG? Thanks Article Comments Hi Antony, You can setup the FTP Server File Count Sensor to count only new files This wa...
Tue, 10 Jun, 2025 at 1:09 PM
Is there any way to display an active sensor from two or more devices on the screen at the same time
Is there any way to Display an active sensor from two or more devices on the screen at the same time. Article Comments We're a little bit uncertain what precisely you mean. Do you need this for comparative purposes? And what...
Tue, 10 Jun, 2025 at 1:09 PM
Why do I have to enter my licence every morning?
After the PC is powered on in the morning, PRTG refuses to start. I have to re-enter the licence information every morning. Why doesn't it save the information I entered? If it would help, I would be happy to reinstall the softwar...
Tue, 10 Jun, 2025 at 1:09 PM
Redundant Powersupply cisco 3560x
Hi I uses switches with redundant power supply - the problem is when the redundant supply goes down and come back again the System Health Power Supplies Sensor stay's on error.(The switch don't reboot because the other power suppl...
Tue, 10 Jun, 2025 at 1:09 PM
Weak SSL Ciphers from security scan
In reviewing the forums there was a post about an undocumented ability to edit the approved ssl ciphers. Would it be possible to obtain this? We failed our scan for the PRTG IP address for the following. VULN TITLE SSLv3.0/TLSv1.0 Proto...
Tue, 10 Jun, 2025 at 1:09 PM
Trace the raw disk space PRTG
Hello, I would like to see the graph of the raw disk space but i can see only the graph with pourcent. Is it possible to see that? Because i see this information in real time (the channel exists). Thank you for your reply. Artic...
Tue, 10 Jun, 2025 at 1:09 PM