kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Templates
I created a server template with approx. 40 sensors. When I add a new device upon this template not all sensors are shown. I tried several times, also recrating the template. Best regards Article Comments What Sensors were yo...
Tue, 10 Jun, 2025 at 4:28 PM
Notifications - Templates - Object duplication
Hello, I was modifying my notifications templates directly from my group configuration interfaces. Each time I change a notification template settings by clicking on the template name to "edit notification template settings", ...
Tue, 10 Jun, 2025 at 4:28 PM
I'm getting 'No such object (SNMP error #222)
Hi, I'm trying to add bandwidth sensor for connected interfaces of Cisco ASA 5515 , but I'm getting 'No such object (SNMP error #222). Can anyone please help me to resolve this? Thanks Anton Article Comments De...
Tue, 10 Jun, 2025 at 4:28 PM
HP Proliant ILO snmp -- is there a custom mib that will alert as error for all 'failure predicted'?
Environment is a variety of HP servers with ILO 4 and later. ON the PRTG side, using the built in 'SNMP HP ProLiant System Health' sensor. Overall this sensor is working fantastic, getting dozens of different types of hardware inf...
Tue, 10 Jun, 2025 at 4:28 PM
Use API to assign Schedules to sensors
We have about 2k sensors and I would like to start automating some tasks around the management of them. Our maintenance schedules for server downtime is in another database and i want to be able to update schedule in PRTG via the web API i...
Tue, 10 Jun, 2025 at 4:28 PM
Übergabe von 2 oder mehr Werten für ein Parameter an ein Powershell Skript funktioniert nicht
Es existiert bei uns ein Powershell-Skript, welches vorhandene Snapshots von mehreren VMs erkennt und diese anhand von Alter und Ausnhamen (dazu gleich näheres!) filtert. Dies Ergebnis wird als XML Datei an den Sensor übergeben. Das funktio...
Tue, 10 Jun, 2025 at 4:28 PM
Behaviour of Auto-Discovery in regard to device naming
We have noticed that some devices appear in PRTG without a hostname after an Auto-Disocvery. For example, switches in our own network appear in PRTG with their name and IP-address, but some switches in the networks of our customers do not a...
Tue, 10 Jun, 2025 at 4:28 PM
Cisco NTP Association
I'm switching over to PRTG from another SNMP monitoring software. My current software shows me a warring if any of my switches become unsynchronized from their associated NTP servers. How would I do the same thing in PRTG? Art...
Tue, 10 Jun, 2025 at 4:28 PM
How can I exclude acknowledged down sensors from the map object table?
We use PRTG maps on televisions in our office and do not want to display alarms that we already acknowledged. Is it possible to remove acknowledged down sensors from the “DOWN Sensors” table in maps? Article Comments This articl...
Tue, 10 Jun, 2025 at 4:28 PM
New notification aboub Probe status.
Hello! I need to create Notification, which will be sended if one (selected) Probe will be offline. I confused a little, because as far as i understand i need to create this Notification on Root level, but this notification will work for ...
Tue, 10 Jun, 2025 at 4:28 PM
Flapping Sensorts
At the moment we have a fairly large install of PRTG (just over 1500 sensors) and we are currently in the process of reducing 'noise' from alarms - i.e. make it so an alarm is actually an issue to be dealt with rather than something...
Tue, 10 Jun, 2025 at 4:28 PM
file monitor sensor
How can I create a sensor to monitor a specific windows directory for XML files and then read within each new file created for a string inside the files? I'm only seeing the option to monitor a specific file, this need I have is to chec...
Tue, 10 Jun, 2025 at 4:28 PM
I want to compare data of a factory sensor with its own data of last week live, is it possible?
I have a factory sensor which is combination of two channels. I want to create a live graph on dashboard to compare this sensor with its own last week same day value. The graph should contain two channels for IN & out for today's ...
Tue, 10 Jun, 2025 at 4:28 PM
Simple Linux SSH script for monitoring output value
Hi, I have a USB temperature sensor running on a Debian machine and I want to add it to PRTG using an SSH script sensor. I am sure this question has been asked a million times before and I have spent an hour reading through other threads ...
Tue, 10 Jun, 2025 at 4:28 PM
WMI as Windows Service.
Hello! Generally speaking in case we come across with WMI problems and can't restart the PC can we just restart WMI-Service as Windows Service? Anyway, WMI exist as Windows Service? Article Comments Vasiliy, Yes, this is...
Tue, 10 Jun, 2025 at 4:28 PM
2 hour live view in map
I am a new PRTG user. We just got unlimited sensors and I'm starting to try and set up Maps. We are not really sure how we want maps or what maps we want set up yet. I'm sure it will take time to really pair down what information...
Tue, 10 Jun, 2025 at 4:28 PM
Sensor Factory - tag
I'm looking to setup a sensor factory for total bandwidth of a device using SNMP traffic sensors. What I'm wondering is can I do this but instead of specifying the sensor-id manually I'd like to use a tag instead to keep things ...
Tue, 10 Jun, 2025 at 4:28 PM
PRTG 18 MAP data table font size
Hi, We've updated our PRTG to version 18. Now our maps have the default FONT size. I have the line <div class="maptablecontainer" style="overflow:hidden;font-size:19px"> in our table.htm file. How do i g...
Tue, 10 Jun, 2025 at 4:28 PM
Compare system time with actual time
I am looking to create a sensor to confirm our NTP server actually has the correct time. I have found a 3rd party sensor, but a bit weary of using. Is there anything I can do to monitor this within PRTG? Creating a custom sensor perhaps?...
Tue, 10 Jun, 2025 at 4:28 PM
Background for channel label
I'm creating a network diagram map using the PRTG maps. Basically I've got my core switch with a connector to a total traffic channel sensor with a connector to the actual switch. That way I can see the amount of traffic going ove...
Tue, 10 Jun, 2025 at 4:28 PM
Feature request : SNMPv3 trap support
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I'd like to implement a full SNMPv3 setup ...
Tue, 10 Jun, 2025 at 4:28 PM
custom sensor: python... write to logs not output
Hello, I'm working on a custom sensor written in python. Is there a way to write directly to the log file without breaking the sensor? For instance, say I make a call to a web service and return an object. I'd like to write t...
Tue, 10 Jun, 2025 at 4:28 PM
Moving to new physical Server
Hi, I want to move my PRTG on prem server to a new box, ive read the moving to new server doc. Can i clone my exising server using imaging tools and bare bones restore or do i have to do the full fresh setup? If forced to do the full ...
Tue, 10 Jun, 2025 at 4:27 PM
Map font size too small
Hello guys, I'm trying various tips here from the forum to increase the font size on the map, but no options worked out. I tried to edit the "_Prtg.ObjectTree.Sunburst.Plugin" file the "fontsize" parameter. If I put ...
Tue, 10 Jun, 2025 at 4:27 PM
Mass changing of Vmware virtual machine power state handling
I have connected PRTG to our vCenter environment and as expected is has picked up all the Virtual machines. I would now like to change the VMware Virtual Machine Settings default handling of power options for all machines. Either by chan...
Tue, 10 Jun, 2025 at 4:27 PM
Total Traffic API
Dear Support Team, I need to call an API to receive below information: 1-traffic in (speed) 2-traffic out (speed) 3-Unicast in (speed) 4-Unicast out (speed) but the point is that i need only Avg or Sum of these parameter for specific date r...
Tue, 10 Jun, 2025 at 4:27 PM
Can you see exactly who paused a sensor?
i went into PRTG and saw a sensor was paused, i did not pause it. i know it says "paused by user" but can i see exactly who paused the sensor? Article Comments Hi there, Thank you very much for your contact. Please...
Tue, 10 Jun, 2025 at 4:27 PM
Is it possible to move multiple items on a map together instead of moving them one at a time.
I have a map with 50 or so objects and I want to add a new object above them at the top of the map. Do I need to move all the existing objects one-at-a-time? I don't see any way to do Multi-Edit with objects on a map. Article ...
Tue, 10 Jun, 2025 at 4:27 PM
[OPEN] Symantec Backupexec native Sensor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG Admin I would like to use a native Symantec Backupex...
Tue, 10 Jun, 2025 at 4:27 PM
Verwendung von einer XML Datei, für die Zugansgdaten zum VCenter, führt zu Fehlern
Ich versuche gerade mein Powershell Skript so umzubauen, dass ich die Credentials nicht mehr als Plain text in der Parameterübergabe des Sensor eintragen muss. Dabei habe ich nun die Zugangsdaten mit Hilfe von dem folgenden Powershell Bef...
Tue, 10 Jun, 2025 at 4:27 PM
How do you add text to a map?
I have several monitors (6), each showing a different map. I want to put a label at the top of each map to make it more obvious what that map represents. How do you add basic text to the map diagram? Article Comments Hi there,...
Tue, 10 Jun, 2025 at 4:27 PM
WMI sensor using remote probe do not work
I have a bunch of WMI sensors which sometimes don't connect (a reboot fixes it), so after looking at the knowledge base for a while it was suggested to create a remote probe. I have done that, the remote probe connects to the main probe...
Tue, 10 Jun, 2025 at 4:27 PM
No such instance (SNMP error #223) - Multiple issue
Dear all, We recently upgraded all of our Cisco Switch. We have restarted them and since then we have 30 sensors that no longer work in PRTG, With the following error message: No such instance (SNMP error #223) I've seen in your kn...
Tue, 10 Jun, 2025 at 4:27 PM
Which interface to monitor
Which Interface use to monitor the device is the best? Internal to External port? Article Comments Derdekeasim, It's best to monitor the device on the interface that lies in the same subnet as your PRTG probe. If this is...
Tue, 10 Jun, 2025 at 4:27 PM
CPU Percentage change based on Limit applied
This might be a bug and if not could someone explain to me how it works? I have numerous windows CPU load sensors, Primary Channel is Total Percentage. When i edit the channel and select "Enable alerting based on Limits" and ...
Tue, 10 Jun, 2025 at 4:27 PM
Qns on monitoring Remote Site
deploy remote probe to monitor is best or monitor internal IP via IPSec tunnel is best? Article Comments Dear derdekeasim, to avoid having to build countless VPN tunnels to the target devices, we recommend the use of remote p...
Tue, 10 Jun, 2025 at 4:27 PM
[OPEN] Exception List For Schedules
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have the option to add exclude dates...
Tue, 10 Jun, 2025 at 4:27 PM
[Feature-Request]Shedule holidays
Hello, I've read this question before, but didn't see it as a feature request. We've installed several PRTG instances at customers' sites and they only have SLAs to be maintained on weekdays. Now PRTG doesn't know an...
Tue, 10 Jun, 2025 at 4:27 PM
How to monitor the status of multiple SQL Databases
Hi, we have a lot of databases on many Servers. And we have to monitor all of them. So it's very impractical to create for each database a seperate sensor. Have somebody a soloution to monitor the status of multiple SQL Databases? For...
Tue, 10 Jun, 2025 at 4:27 PM
How to acknowledge all unusual sensor?
How can I acknowledge the unusual status of all my sensor? i would like to reset the unusual sensor to normal sensor once checked the problem. Article Comments Dear Lorenzo, I'm afraid the unusual state cannot be acknowled...
Tue, 10 Jun, 2025 at 4:27 PM
Cisco ASA Sensor for monitoring IKEV2 Site to Site VPN tunnels
PRTG Support, Some of our ASA Site to Site VPN tunnels are configured to use ikev2 for the phase 1, and we noticed that when using the PRTG sensor "SNMP Cisco ASA VPN Traffic", only the ikev1 peer IP Addresses are located and c...
Tue, 10 Jun, 2025 at 4:27 PM
Insert Meter Point at specific time
Hello, I am monitoring a value with a custom made sensor script. It sends the response to PRTG in xml-format. In the graph of the sensor, I can see the value every time the script is executed via PRTG. Is it possible to insert a given val...
Tue, 10 Jun, 2025 at 4:27 PM
"EOF was observed that violates the protocol" on start up
I get the above message when I try to start PRTG Network Monitor using the regular icon (PRTG GUI Starter.exe). It also says "Error connecting with SSL". If I manually browse to URL it works ok. I don't see any errors in the w...
Tue, 10 Jun, 2025 at 4:27 PM
How to modify the report template so that i can create a report as i desired?
I want to create a report that different from the report template that already given. I can't use solution that asked me to add coding into my report because i'm using PRTG web for my company so that i don't have the installatio...
Tue, 10 Jun, 2025 at 4:27 PM
PRTG does not show text in Sensor
When execute this script the text is not displayed. Instead PRTG shows "Ung?ltige Eingabe". How do i show the Exchange Version? <# =================================================================================== Paessler...
Tue, 10 Jun, 2025 at 4:27 PM
WEB GUI USER LOGGIN LOG
Hello, I tried to search logs about users logging to web app, but my log (web server) folder its empty. i only finded logs on this directory, but there are only have 5 days ago logs ProgramData\Paessler\PRTG Network Monitor\Logs\webserv...
Tue, 10 Jun, 2025 at 4:27 PM
How to add a new device with API via browser
I'm sorry for this question. However, I did learn and searched but could not find the answer. Please, who can guide me to add device and sensor with API PRTG via browser. Article Comments You can do that with PRTGapi, specif...
Tue, 10 Jun, 2025 at 4:27 PM
Chrome: device view
working on version 19.2.49.2018+ since version upgrade (& previous version) the response in Chrome is dreadful, rarely loads the device view correctly, if at all. works fine in firefox. tried on several different machines, all have sa...
Tue, 10 Jun, 2025 at 4:27 PM
Basic filtering in SYSLOG and SNMP Messages tab
Please be so kind and add at least a basic filtering (by values of a single column) or ideally a combination of values of multiple columns to SYSLOG and SNMP sensors - Messages tab. Thanks in advance. Article Comments Did you ...
Tue, 10 Jun, 2025 at 4:27 PM
EXE/XML Custom sensor Screenshot with PhantomJS
Hi, I have a problem with my Custom sensor. I have to go to the Webpage of our company and take a screenshot. But I get the following error: XML: Structural error in xml file, 1 open items. -- JSON: Das zurückgelieferte JSON entspricht ...
Tue, 10 Jun, 2025 at 4:27 PM
Bulk delete of Sensors
Is there a way to delete all sensors of a specific type. For example, how could I delete ALL UDP Datagrams out and TCP Segments in? Article Comments Hi Sboshoff, Thank you for your message. Yes, you're able to delete s...
Tue, 10 Jun, 2025 at 4:27 PM
Multiple "Execute Program" in notifications
As the way to trigger an "execute program" notification may be a bit complex, taking care of all the escaping and not allowed characters and so on, it would be rather helpful to have at least two "execute program" sectio...
Tue, 10 Jun, 2025 at 4:27 PM
Add a customized sensor on a Virtual Machine on Vmware
Hello, I have the following situation. We have the vcenter configured on PRTG, all the VMs are reporting fine on it. We have some linux servers on the vmware, I would like to add more customized sensors for the Linux vms. How I can do this ...
Tue, 10 Jun, 2025 at 4:27 PM
Disable Red Status on Non Critical Sensors
I have a Cisco ASA that I monitor with a number of Sensors. Specifically ping, several SNMP bandwith monitors on the physical interfaces as well as a number of SNMP VPN sensors primarily to montior bandwidth utilization of VPN tunnels to v...
Tue, 10 Jun, 2025 at 4:27 PM
Notifications list
Is there a way to see a list of notifications and who receives each one at all? Just wanting to do some housekeeping and check users are only getting alerts relevant to them. Thanks Article Comments Hello, Thank you for y...
Tue, 10 Jun, 2025 at 4:27 PM
How to add DNS/IP address of devices in the report?
Hi, I would like to ask on how to add IP address of devices into the report. I have searched the subfolder but I cant find the folder or htm files for alteration. Please assist me Article Comments Ajiemwadud, Which type of rep...
Tue, 10 Jun, 2025 at 4:27 PM
Integration with Rocketchat
Hi, Is it possible to integrate PRTG with RocketChat to get the notifications. Thanks Article Comments Hi there, Unfortunately, we have no guide yet or information if it works. However you might be able to setup a new noti...
Tue, 10 Jun, 2025 at 4:27 PM
Cannot load custom powershell module
Hello friendly folks, I started building a script using NetCmdlets (https://www.nsoftware.com/powershell/netcmdlets/download.aspx) for the EXE/Advanced sensor for monitoring a NetScaler with snmp. But the logging of a simple script says i...
Tue, 10 Jun, 2025 at 4:27 PM
PRTG maps add a table like the one that appears when creating a custom table sensor
Hi, When adding the custom table sensor, during the creation process Prtg will display a screen which allows you to select the channels and sensors per channel which you want. During that time PRTG will also display the full table it retr...
Tue, 10 Jun, 2025 at 4:27 PM
can't get data via the api
Hello. I can't get the value from the Messages tab the syslog Receiver sensor api. How to fix it? Article Comments Hi there, I'm afraid that an export of the Syslog Messages is not possible via the API at the moment, s...
Tue, 10 Jun, 2025 at 4:27 PM
Sensor Vmware Hardware Host Status (SOAP) - Dell VXRail
Hi, We just changed our ESX infrastructure servers to Dell VXrail solution with ESX servers vmware 6.7 U1 version. We have now a lot of warnings returned by Vmware Hardware Host Status (SOAP) PRTG sensor from devices that are tagued with ...
Tue, 10 Jun, 2025 at 4:27 PM
Add channel to SNMP
"You can enable an additional channel here. This is only possible during sensor creation." Well, there needs to be a way to keep a full history of other channels while adding there a new channel. We cannot lose history of other ...
Tue, 10 Jun, 2025 at 4:27 PM
WMI Vital System Data Sensor
Hello! PRTG has WMI Vital System Data (V2) Sensor, inside it we can monitor several Physical Disk parameters for example: Physical Disk: Disk Reads/sec Physical Disk: Disk Writes/sec What units are used here? b/sec, kb/sec? Or just re...
Tue, 10 Jun, 2025 at 4:26 PM
Monitoring of IBM SAN switch error details
Due to some problems in our SAN infrastructure we are now searching for a possibilitie to monitor SAN Error counts/ details. On our SAN switches we have a Error detail tab where all error messages are splitted up in categories like Loss o...
Tue, 10 Jun, 2025 at 4:26 PM
Get Trap Messages via API
Hi!, I've created a SNMP Trap receiver, and I'm triying to get the Trap Messages. Is possible get the messages list via an API call? or find this on a location in the disk? Thanks for repply Article Comments Hello, ...
Tue, 10 Jun, 2025 at 4:26 PM
PDF reports look terrible in PRTG 17.4
I just updated to version 7.4 (from 7.2), and the emailed PDF reports from PRTG are a mess now, compared to 7.2. They are much less compact, and much harder to read. Is there any way to restore the previous formatting of reports? Ar...
Tue, 10 Jun, 2025 at 4:26 PM
Acknowledged Alarm Persistence with Schedules
I'm unsure if this is possible within PRTG 19.1.49.1966. We have two groups currently using PRTG, a NOC group and a Helpdesk group. Our Helpdesk group is wanting to make used of the Acknowledge Alarm feature to enter ticket numbers ...
Tue, 10 Jun, 2025 at 4:26 PM
Upgrade .net question
Hi we have now version 18.4.47.1962 running. There are new versions available, but the requirement is that .net 4.7.2 is installed on all probe servers. As we have a lot of probes on customer servers running, we cannot upgrade them all to t...
Tue, 10 Jun, 2025 at 4:26 PM
Disable "active background task" popup
Hi How can I disable the info-popup on the webinterface saying "active background task"? There is almost always a background task running so we don't need this info popup to show all the time. Thanks Article Comments...
Tue, 10 Jun, 2025 at 4:26 PM
Linux application monitoring in cluster
Hi there, I need to monitor a couple of SAP processess in Linux. I can't use SNMP method as discussed in another question because processes are something like this: 1 S hmbeai 274141 1 0 80 0 - 31129 hrtime Apr20 ? ...
Tue, 10 Jun, 2025 at 4:26 PM
CPU Utilisation Threshold
I would like to be able to setup a rule as follows When total utilization of CPU is >95% for 3 mins or more then set CPU utilization sensor to error/down (red status alert) I don't want to send any email notifications. I just...
Tue, 10 Jun, 2025 at 4:26 PM
Syslog Receiver Probe Disconnected
Hello, I'm having some issues with the syslog receiver. Every time I try and search for a data that doesn't exist the probe disconnects. I've had this issue for Over a year now. I did contact support and they confirmed it to b...
Tue, 10 Jun, 2025 at 4:26 PM
PRTG Remote Probe
Hello team, can I use a WIN Server 2019 Essential 64-Bit as a Remote Probe? Article Comments Hello Sabine, Yes, you can :) Kind regards, Erhard May, 2019 - Permalink
Tue, 10 Jun, 2025 at 4:26 PM
sensors to detect ProCurve port connections
I am trying to find a way to monitor all the switches in our company and to notify if there is a particular port that goes down and if a MAC address plugged into a port changes. Are there sensors to do this? Thank You! Article Comme...
Tue, 10 Jun, 2025 at 4:26 PM
Camera Network
Hi i got a seperate Network for outr CCTV. I wanna monitor those Cams but there are in a physical and logical different Network. What is the easiest way to monitor them ? Article Comments Hi Dennis, It depends, most IPTV came...
Tue, 10 Jun, 2025 at 4:26 PM
SQL v2 Sensor: Can I send by email all result (Rows) from Select Query?
Hi. The reason for this is to consult a question about the SQL Server Sensor. Currently, I am running a Select query that can return multiple rows (Only one column). The conditions for this sensor to be executed are the following: - Good ...
Tue, 10 Jun, 2025 at 4:26 PM
How do I monitor the Storage Spaces event log?
I'd like monitor the following event log of my Windows Server 2019 box running Storage Spaces, but I can't see how to access it with either of the standard event log sensors: Microsoft-Windows-StorageSpaces-Driver/Operational %Sys...
Tue, 10 Jun, 2025 at 4:26 PM
@channel with slack webhook
I an trying to figure out how to add user notification to my slack messages, but cannot find a reasonable way to do it. I have attempted to use the "send slack message" but get a clear error that <> characters are not allowe...
Tue, 10 Jun, 2025 at 4:26 PM
How do I interrupt a running Auto Discovery?
I would like to cancel an auto-discovery running in PRTG. How can I stop it? Article Comments In order to stop a running auto-discovery, right-click the group or device, and select Pause | For 5 minutes... from the context menu....
Tue, 10 Jun, 2025 at 4:26 PM
REST API Sensor - Filter Expression doesnt work - Cisco Telepresence Devices
Hi there, i already build some custom sensors (templates) to monitor our cisco telepresence endpoints. All doing well except that one: The expression filter doesn't work for me. With jsonpath.com my JSONPath Syntax looks ok and gave...
Tue, 10 Jun, 2025 at 4:26 PM
Maps and Sensor Channels
I have a sensor using HTTP Data Advanced, it pulls the properly structured JSON and returns 3 different values. I have a map where I'd like to display those 3 values in a minigraph. I can do this manually by polling each value seperatel...
Tue, 10 Jun, 2025 at 4:26 PM
When will PRTG for iOS support Critical Alerts?
I would like to allow PRTG push notifications to override the Do Not Disturb mode on my iPhone. When will PRTG support that? Article Comments Unfortunately, the answer is: probably never. Apple denied our application for the Cri...
Tue, 10 Jun, 2025 at 4:26 PM
PTRG to WatchDog 15
We are trying to attach Our IT Watchdog temperature sensors. They can communicate with Snmp, over the network. It ha a V1 Trap and V2C Notify feature. It appears as if they are able to send the data out, but we can't find a way for P...
Tue, 10 Jun, 2025 at 4:26 PM
Telephone Server
How can I test a Telephone Server in PRTG? Article Comments Hi there, Please check the following Knowledge Base post for more information about monitoring VOIP services with PRTG: VoIP Monitoring With PRTG I hope this help...
Tue, 10 Jun, 2025 at 4:26 PM
Are there any custom sensors for Lexware Reisekosten?
Is there a ready to use sensor about the product Reisenkosten of Lexware? Article Comments Hi there, Unfortunately, PRTG does not have a sensor to monitor Lexware. As far as we know there is also no custom sensor. You can ho...
Tue, 10 Jun, 2025 at 4:26 PM
Custom Sensor Syska, EURO FIBU
Does a custom sensor, or any helpful sensor for this product exist in PRTG? Article Comments Hi there, Unfortunately, PRTG does not have any sensor for the mentioned system, as far as we know there is also no custom sensor to ...
Tue, 10 Jun, 2025 at 4:26 PM
Monitor linux software RAID
Hello, I would like to monitor my RAID mdadm on my linux with a sensor, does it exist? Because it's pretty important to be able to monitor the RAID ... thank you in advance Regards Article Comments Hi there, Ther...
Tue, 10 Jun, 2025 at 4:26 PM
Adding multiple ip's with only Ping sensor
Hi, I have a list of ip's that i need to add, they only need to have ping sensor. /Casper Article Comments Hello Casper, The best approach to only monitor sensors of your choice might be device templates. You can creat...
Tue, 10 Jun, 2025 at 4:26 PM
Custom Sensor for SAGE HR, Payroll
Is there in PRTG a custom sensor about the Payroll product of company SAGE HR? Article Comments Hello there, So far no custom scripts have been submitted for this. We usually list all custom scripts in PRTG Script World that w...
Tue, 10 Jun, 2025 at 4:26 PM
Change Sensor Connection Status Handling in Group
hi dear i have a lot of sensors that i want to Changing their Connection Status Handling of "show alarm for all disconnecred states" to Ignore all disconnected states in their setting can i do it kind regard somaye Arti...
Tue, 10 Jun, 2025 at 4:26 PM
Ping Sensor Originating IP Address (Ping Multiple WAN Routes?)
I'm using a ping sensor to monitor our SIP endpoint from our local LAN. We have multiple WAN links, and i would like to have a sensor that monitors the endpoint across each of the wan link, to be able to determine if an issue is with...
Tue, 10 Jun, 2025 at 4:26 PM
Export groups/devices/sensors to csv?
Hi, I am looking to migrate two different older versions to a new one. Is it possible to export groups/devices/sensors and details in to a csv or similar format where I consolidate both files in to one and import this to the newer one. ...
Tue, 10 Jun, 2025 at 4:26 PM
add a uptime snmp sensor with 64 bit oid
hi i want to create a uptime snmp sensor with 64 bit oid in prtg. so i do it: add oid: 1.3.6.1.2.1.6.18 (64bit) in device then add a snmp cutom sensor in prtg and enter 1.3.6.1.2.1.6.18 in OID Value in sensor, but the sensor has "SNM...
Tue, 10 Jun, 2025 at 4:26 PM
Reporting: List Notification Template in use by Nodes
I need to generate a report/list of where is a notification template in use by a node/object. Article Comments Hello AlbeLouw, Thank you very much for your request. Please navigate to "Setup | Account Settings | Notification Template...
Tue, 10 Jun, 2025 at 4:26 PM
Rename Tag
How do a globally rename a tag? Say I have a tag called PRTG_IS_OKAY and I want to rename to PRTG_IS_GOOD. I want to rename name the PRTG_IS_OKAY tag reference in all reports and factory sensors as well as any tag located to groups, devic...
Tue, 10 Jun, 2025 at 4:26 PM
WMI Volume monitoring error after dfs
I have recently enabled dfs replication on a folder from within a mount point and now my sensor will error stating "Query returned "capacity = 0". Can not process data (code: PE088)". The sensor is monitoring free disk...
Tue, 10 Jun, 2025 at 4:26 PM
Export list of devices and parentIDs
I'm trying to export a list of devices and their parentIDs using the api and PowerShell. I have the lines entered to ignore invalid SSL certs and if I paste the following URL into a web browser, it works fine after clicking SaveAs and p...
Tue, 10 Jun, 2025 at 4:26 PM
Customizing Notification E-mail HTML Format
Dear Support team, Is it possible to customize the html format in email notification? Thanks for your helps Article Comments Hi Hossein, Please check our Stance Regarding Customizations Of PRTG, as it applies to all parts of P...
Tue, 10 Jun, 2025 at 4:26 PM
ruckus vsz
hi any artical that can help me configure prtg to monitor ruckus smart zone and ap? thanks Article Comments Hi there, Unfortunately, PRTG does not offer native sensors for Ruckus AP devices. If the device supports SNMP, p...
Tue, 10 Jun, 2025 at 4:26 PM
Trying to setup a http action to cachet
I'm trying to setup a Notification trigger for http action to post to our status page using API. I keep getting an HTTP 401 unauthorised error. I want to use an API key to connect. So far I have this working from postman. my head...
Tue, 10 Jun, 2025 at 4:26 PM