kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How do I detect event ID 1, sensor shows down, event ID 2, sensor shows up?
Hi all, I can happily monitor a bespoke event log (Lync Server) for a particular event ID (25036) and the monitor goes red. I want that particular sensor stay red until a different event ID (25062) is encountered in the log. Is that somethi...
Tue, 10 Jun, 2025 at 10:41 PM
Need help for iOS Monitoring
Hello :) I have the problem, that I can't connect mit my prtg iOS App via 3G. In the same WLAN or via vpn it works perfekt. But when I'm outside it will not work. In the App I click on new Account type a name and for server I t...
Tue, 10 Jun, 2025 at 10:41 PM
traffic settings
I use The API call /api/getsensordetails.json?id=sensorid I want to get traffic for this moment. It returns me array of settings, that contains the lastvalue. I need Traffic In (speed), Traffic Out (speed) etc. How can I get it? Ar...
Tue, 10 Jun, 2025 at 10:41 PM
"VMware Virtual Machine (SOAP)" down since update 15.4.20.4776
Since I made an update of the core server, "VMware Virtual Machine (SOAP)" sensors are sporadically down with the message. "Le format de la chaîne d'entrée est incorrect." Cordially. Article Comments ...
Tue, 10 Jun, 2025 at 10:41 PM
High Quality/Resolution Map Sensor State Icon Images?
Where can I find high quality/resolution Map Sensor State Icon Images? Scalable vector icons would be best for my purpose. Using Snippets from the from the manual are not scaling as I need them to. I am a project manager with Microsoft a...
Tue, 10 Jun, 2025 at 10:41 PM
Strange Issue - RPC Server not accessible
Hello, I have just recently setup a PRTG Cluster, this consists of 3 Servers at 3 different locations........... I have some servers not talking properly to one of the PRTG Cluster Servers, checking the sensor and under Cluster Node the...
Tue, 10 Jun, 2025 at 10:41 PM
View upcoming sensors with upcoming one time maintenance
Is there a report or API query where I can view any device/sensors with a scheduled one-time maintenance window? Situation: We have a large outage affecting multiple devices and/or sensors. A technician goes through and sets the one-tim...
Tue, 10 Jun, 2025 at 10:41 PM
How to use it for home monitoring ?
I would like to know the bandwidth, pings of all devices. Right now it only shows the host device and the printer. what about the phones , laptops ? how can I limit the bandwidth and have have control over it ? what is SNMP and how to activ...
Tue, 10 Jun, 2025 at 10:41 PM
API Discrepancy between channels list and values
When there are multiple datapoints per single channel (such as bandwidth sensors, netflow sensors), the channel list shows as simply "Bytes Sent", but in the data, there are multiple entries bound to the same channel ID, making it...
Tue, 10 Jun, 2025 at 10:41 PM
SNMP vs SSH Monitors
Hi, I am wondering if there is a way to set up a CPU monitor that uses SSH for a linux Red Hat server. I was able to get other things working, but not a CPU monitor. I see SNMP CPU monitors but these fail -- maybe because I need to open f...
Tue, 10 Jun, 2025 at 10:41 PM
MySQL v2 : Authentication with old password no longer supported, use 4.1 style passwords
tried to configure MySQL v2 sensor. got this error: "Authentication with old password no longer supported, use 4.1 style passwords" Article Comments The password used in the connection between client (PRTG sensor) and ...
Tue, 10 Jun, 2025 at 10:41 PM
IMAP Roundtrip sensor sending too much e-mails
Hello, guys. A client is complaining that PRTG is sending several messages per minute, and they want to send only one each 5 min. How can we set it up? Article Comments Hi Matheus, The IMAP Roundtrip Sensor will send one ema...
Tue, 10 Jun, 2025 at 10:41 PM
custom lookup file
Hello, Is it possible to have 2 of the same lookup files, with both different settings? for example; I use Dell poweredge disk state sensor. A couple of servers have diskstate none-raid and another couple of servers have diskstate rai...
Tue, 10 Jun, 2025 at 10:41 PM
Minimum SQL Permissions Needed for WMI Microsoft SQL Server 2008 Sensor
What are the recommended minimum SQL permissions required for the WMI Microsoft SQL Server 2008 sensor to access the SQL instance and gather data? Article Comments Hi naddicks, normal connect and view permissions should be suffi...
Tue, 10 Jun, 2025 at 10:41 PM
HP P2000 - Socket Closed
Hello, I've managed to add in my HP P2000 and it added the SNMP senors but 5 minites later I started seeing loads of these errors: Socket Closed - Cannot receive data or Socket error on connecting. WSAGetLastError return 10060($274C...
Tue, 10 Jun, 2025 at 10:41 PM
How can I monitor PRI interfaces on a ShoreTel Shoregear
How can I monitor PRI interfaces on a ShoreTel Shoregear? Article Comments Hi eleynes, from a short look to the manufacturer websites froum it looks like the monitoring capabilities of the devices are very limited. At least the ...
Tue, 10 Jun, 2025 at 10:41 PM
Limits listing for channels
Is there a way to list limits for a given channel, sensor, device or group? Article Comments There's a third-party tool that is able to do that. Kind regards. Jan, 2016 - Permalink
Tue, 10 Jun, 2025 at 10:41 PM
Configuration corrupting on scheduled restart
I am seeing an issue across two separate PRTG (15.3.19.4027) installations where the configuration file is corrupting upon scheduled core restart. I have set the core to restart automatically once a month however upon shutting down it wi...
Tue, 10 Jun, 2025 at 10:41 PM
Working with MANY probes
So, I recently installed the remote probe on my pool of servers to reduce load on the core installation. Specifically, I need 3 WMI sensors per device, and with 300+ servers it was really crushing the core's performance and reliability....
Tue, 10 Jun, 2025 at 10:40 PM
Clarification regarding Sflow sensor
Hi Folks, Lately I've been trying Prtg trial version with unlimited sensors, we are fairly satisfied with it and most probably we will be purchasing 5000 sensors. Our environment is all HP (procurve), with around 195 switches. I...
Tue, 10 Jun, 2025 at 10:40 PM
How to recieve SMS when secondary channel goes down?
I have diskspace sensor. In this case my primary channel is in DOWN state 24/7 for now. What I want to get is a SMS notification when a secondary channel goes down since at this moment when it happens I dont get any new notifications becaus...
Tue, 10 Jun, 2025 at 10:40 PM
Dependency for SMS alert
We defined a device with a number of sensors. If a sensor fails I get a SMS/Text message. If another sensor fails later I got another SMS. This results in too many SMS messages. I'd like this behavior: - If a sensor fails, the device is...
Tue, 10 Jun, 2025 at 10:40 PM
Oracle Tablespace sensor doesn't report correctly
So I was testing out the Oracle tablespace sensor and it created sensors for my tablespaces without any issues. The only problem I can see is the individual sensors don't seem to be reporting their values correctly. For example I have a...
Tue, 10 Jun, 2025 at 10:40 PM
WMI Process Monitor - Average per instance CPU too high.
Hello, I am CONSTANTLY seeing a process use between 179-1058% average cpu per instance, the CPU Usage Total is between 11-66%. I would think the process average per instance would be far less than the total % :-) Whats going on? ...
Tue, 10 Jun, 2025 at 10:40 PM
Log sending from Synology to PRTG Syslog receiver fails!
I have PRTG with a syslog sensor to receive messages from a synology device. I have many other syslog sensors for other devices which are working fine but on synology devices (I have two synology devices) they fail to show any data. I had p...
Tue, 10 Jun, 2025 at 10:40 PM
Can't connect to my first server (other than the PRTG host)
I've been testing PRTG on the same server that hosts PRTG. Now, I'm ready to try adding another server in the same subnet but am getting the error PR015: Connection could not be established (Port Error : RPC Server not accessible....
Tue, 10 Jun, 2025 at 10:40 PM
prtg graph report
Hi , I can't see graph on my historic-data report . Article Comments Hello, What Settings are used for generating the historic data of a sensor? If you are using the PRTG API to generate a historic data report, please For...
Tue, 10 Jun, 2025 at 10:40 PM
Disable error from specific channel on SNMP NetApp System Health
The channel "FileSystem Overall Status" is constantly in error mode. We have filesystems that are supposed to be full, they contain archives and are read-only. However, we would like to monitor the general health of the NetApp...
Tue, 10 Jun, 2025 at 10:40 PM
Regex issue in http advance sensor
Hello all, I have an HTTP Advance Sensor that loads one url and tries to find a vaule in the page using "Response Must Include" field, with a regex: (companyName|\[.+\]) That is, either the string "companyName", or...
Tue, 10 Jun, 2025 at 10:40 PM
exe/script sensor not behaving as expected
I made a sensor that runs a short powershell script. If I run the script straight from powershell, it works fine...produces either a 2:FAILED or a 0:OK response/output. But from PRTG, it AWAYS produces a 0:OK no matter what. Can't fig...
Tue, 10 Jun, 2025 at 10:40 PM
Limiting sensors
I am trying out PRTG and wondering if I can reduce the amount of sensors being monitored? It is covering way more than I need, I just want to monitor (for now anyway) uptime on servers and routers basically. I can exclude all PCs and non cr...
Tue, 10 Jun, 2025 at 10:40 PM
Specifying the Filters "Interfaces" and "VLAN" in customflowrules.osr
Hi Are there any example customflowrules.osr files that you can point me to that include the specifications for Interfaces and VLAN? The documentation is very brief on regarding the syntax for filters e.g. "The filter rules are ba...
Tue, 10 Jun, 2025 at 10:40 PM
Can PRTG Monitor Throughput?
Am I able to monitor the throughput on my link using PRTG? I know PRTG can monitor traffic/bandwidth however, I will prefer if prtg can request for upload and or download a fixed sized file on a server at specified intervals. for example, i...
Tue, 10 Jun, 2025 at 10:40 PM
Cisco ASA NetFlow v9 no data received
Hello, i am using PRTG 15.4.21.5481. We have about 40 ASA's each with a active NetFlow export to a PRTG Server. The ASA's use Version 9.2.3 The Server is in an other Network Segment. 2 of the NetFlow Sensor not reciving any data...
Tue, 10 Jun, 2025 at 10:40 PM
VM automatisch durchstarten wenn nicht mehr erreichbar
Bei werden die Terminal Server jede Nacht neugestartet. Es kommt gelegentlich vor, das die Maschinen beim Start hängen bleiben. Ich habe versucht die über Benachrichtigung und Ausführen eines Powershell Skripts die VM durchzustarten wenn s...
Tue, 10 Jun, 2025 at 10:40 PM
How to Monitor All Traffic Between Router and Internet Modem
I have satellite internet due to no other viable options in my rural setting. However, I've noticed lately that my usage according to the provider are usually close to double what my router traffic stats are. In fact, one week they were...
Tue, 10 Jun, 2025 at 10:40 PM
Newbie question
Hi, does anyone know if it is possible to change the date and time on the horizontal axis graph from vertical to horizontal. I just think it would make easier reading at a glance. Article Comments Dear Vambo I am sorry, this i...
Tue, 10 Jun, 2025 at 10:40 PM
File Sensor for rotating log files
I have set up a PRTG sensor, to find a specific phrase within an application logfile. The sensor works fine, I've caused the application to write the phrase & the sensor fired with a message saying XXX was found on line 465. The p...
Tue, 10 Jun, 2025 at 10:40 PM
Cannot send alert to vtext.com
We have email alerts set up. But we would like to set up our PRTG server to send text messages to our cell phones if our email server goes down. We use Verizon phones so we can email XXXXXXXXXX@text.com and it will convert the email to a te...
Tue, 10 Jun, 2025 at 10:40 PM
VMware vCenter Server Virtual Appliance 6.0 SNMP Disk Sensor
Hello, I am trying to add an SNMP Disk Free sensor to monitor a VMware vCenter Server Virtual Appliance 6.0 SNMP is enabled on the vCenter and SNMP CPU Load works for example. Does anyone know how to or was able to edit the snmpd.conf (pers...
Tue, 10 Jun, 2025 at 10:40 PM
Multiple core/probe connected to Main Core? Is it possible?
Hi We want to use PRTG is a situation like below: - There is a large office that have some remote location via WAN - There is a Headquarter that must see all sensors in network local and remote - There are remote location that must have...
Tue, 10 Jun, 2025 at 10:40 PM
Custom Map Incon without Name or Status
Paessler Team, I have created custom icons for our NOC dashboard and need map icons that do not have any text. Our basic model is we have a background image of all of our sites, custom icon goes over building and icon changes with status...
Tue, 10 Jun, 2025 at 10:40 PM
How can I track geo data of my Mobile Probe device?
I use the Mobile Probe on my mobile device and would like to log its movements in order to show the taken way on a Geo Map in PRTG. How can I achieve this? Article Comments Important notice: The information in this article is ...
Fri, 6 Jun, 2025 at 11:27 AM
Similar Sensors section
I have similar sensors feature switched off for performace reasons. Is there a way to disable similar sensors section (empty table and "Why can't I see any sensor similarities here?" infrmation) from sensor page? Artic...
Tue, 10 Jun, 2025 at 10:40 PM
Increse Notification Timeout
Is it possible to increase the notification time-out for a http notification? We like to call a script with the notification http action. In some cases the script takes longer than 30 seconds to perform because it waits for external input...
Tue, 10 Jun, 2025 at 10:40 PM
How do I get a live channel value from PRTG's rest api?
I know I can get a sensors value via: http://192.168.1.13/api/getsensordetails.json?id=2247&username=xxx&passhash=xxx but I can't figure out how to get the channel values? Any help would be great! Thanks Article ...
Tue, 10 Jun, 2025 at 10:40 PM
Täglich neu erstellte LOG-Datei auf bestimmten Inhalt durchsuchen
Sehr gehertes Support-Team, auf einem Server werden einmal täglich Abgleichleichlisten über das Internet aktualisiert. Dabei wird pro Tag auch eine Logdatei mit dem variabelen Dateinamen 1-Tag-Monat-Jahr.log (z.B.: 1-08-01-2016) angelegt. I...
Tue, 10 Jun, 2025 at 10:40 PM
Setting a sensor to only update if active
I have set some custom MIDS for printers to show me the number of pages printed these are only update once a day however if the printer fails then the sensor shows blank (i can check the history for the data) is there a faster way to keep t...
Tue, 10 Jun, 2025 at 10:40 PM
Cluster Probe
Hello, We currently have a cluster prtg, I have 3 nodes.........I want to split the load - how do I install a remote probe and add into the cluster? is this even possible? Article Comments Hello, When you have a remote probe...
Tue, 10 Jun, 2025 at 10:40 PM
Summarized Alarms: Can I add placeholders into subject field?
Summarized notifications. I need to place %group (or any placeholder) into "subject" email field within SUMMARIZED notifications. Only console system name appears. Placeholder are placed into email body. Could I replace system...
Tue, 10 Jun, 2025 at 10:40 PM
Freeware Lincence
How do i get the 100 sensors freeware license?? am using the trial version Article Comments Hi Antisec, The trial Version will automatically turn into a freeware version as soon as the 30 days are expired. This will allow you ...
Tue, 10 Jun, 2025 at 10:40 PM
Activation grace period expired
Hi! I have got into next situation: I installed PRTG Network Monitor to one server A and activated it with license. I installed PRTG Network Monitor to another server B and put activation key from license of server A. On server B i...
Tue, 10 Jun, 2025 at 10:40 PM
PRTG to Monitor Status of Office 365 Web Pages
Somehat new to using PRTG as a true enterprise grade tool. Just testing now. To start with, a goofy question, Can PRTG now only just tell me of the Office 365 login web page is up, but can I give it credentials and can it tell me what se...
Tue, 10 Jun, 2025 at 10:39 PM
(erreur SNMP # -2003)
I am brand new to prtg so plz kindly help. I have download the latest version of prtg. I am trying to create few sensors for my company. when i use snmp sensor for system up time and cpu load i get the snmp error 2003 on my esx HP. but when...
Tue, 10 Jun, 2025 at 10:39 PM
Verify if a device sends snmp trap
Hi I have a device which supports snmp v1/v2. But i need to verify if it is sending traps or not. Kindly advice how this is possible with PRTG. thanks. Article Comments Hello, Please use our SNMP Trap Receiver Sensor to ...
Tue, 10 Jun, 2025 at 10:39 PM
Bouncing SNMP results Cisco CPU
I have 2 Cisco Catalyst 4506 switches with a SUP7L monitored in PRTG. Al sensors are working fine except the 'System Health CPU' of both switches. They are up for hours and with no reason the sensor changed to down 'No such inst...
Tue, 10 Jun, 2025 at 10:39 PM
Customizing PRTG Notifications
Hello PRTG Experts, I have configured Notification for one of my Sensor. for example : file system usage. When this file system is 90% and above, I receive Notification from PRTG. But the problem is when this file system goes above 90% ...
Tue, 10 Jun, 2025 at 10:39 PM
Monitor Windows Error Eventlogs
I want to monitor Windows event logs for error events. However I want to whitelist certain errors that I don't care about, and not be notified about them. I need to do it this way rather than monitor for specific errors, as I don'...
Tue, 10 Jun, 2025 at 10:39 PM
Dynamic LimitMaxError in custom EXEXML
Hey there! I have created a custom xml sensor which should have different "LimitMaxError" values depending on a condition. The sample below should illustrate what I am trying. $hour = (get-date).Hour if($hour -lt 9){ $lim...
Tue, 10 Jun, 2025 at 10:39 PM
How to forward logs and offenses to another server
There are several PRTG servers in my Network. I want to aggregate some important logs and status from all of these servers in a third party log server. for example, I want to know how force PRTG to forward all income logs with x severit...
Tue, 10 Jun, 2025 at 10:39 PM
use ping more as loggin?
hey we have a wish to use som ping sensor more for logging, so we like it to stay green rather then red when icmp timeout happens. i read som old topic that said it was not possible is it still not possible to make the sensor stay green w...
Tue, 10 Jun, 2025 at 10:39 PM
Monitor event log
Hi, How i can trigger an alert mail when "ID" event appear in event log Article Comments Set a limit as described here that will put the sensor into "error" when the event is found during a scan. Additiona...
Tue, 10 Jun, 2025 at 10:39 PM
Sizeable Icon on Status Related Background - Text Size / Background
I created a copy of this map object because I wanted one with larger text, I put the below css in the styles_custom.css and into my div class for my newly created map object. I can successfully change the text size but it ruins the status r...
Tue, 10 Jun, 2025 at 10:39 PM
Enterprise Console Update Fail
Hi Enterprise console won't connect to the server running locally. It complains the versions are incompatible. Server is running latest version. When I download and try to re-install the console it fails with a message saying I...
Tue, 10 Jun, 2025 at 10:39 PM
Monitor Network traffic details
We want to monitor the Network traffic of our MPLS Connection. We want to know which computers are utilizing the bandwidth and what is the source and destination, type of traffic and how much bandwidth each computer is utilizing. Thanks. ...
Tue, 10 Jun, 2025 at 10:39 PM
Monitoring Server reboot
Hi, i´m searching for a sensor to monitor a scheduled restart of a server. When a colleague working on a Server and needs a reboot, at present he asks for a maintenance window/pause the sensors of/for 5 minutes that i manually set up. What ...
Tue, 10 Jun, 2025 at 10:39 PM
Relaxing thresholds out of hours
So I want to monitor sensors (doesn't matter which type) and a daytime threshold might be '2000', below which I'd want to fire a notification. However, at night, that threshold might drop to 500 - how can I change the notifi...
Tue, 10 Jun, 2025 at 10:39 PM
Updating Cisco switch description in PRTG
We are monitoring a cisco 4507e switch. I am wondering how to get the port sensor to update its description when I change the description on the actual switch. Also is there a way to show the actual port number instead of just an arbitrar...
Tue, 10 Jun, 2025 at 10:39 PM
SNMP CPU Sensor returns "2 Percent" is not a valid integer value
Hello, I am attempting to monitor some IP Cameras via an SNMP Library sensor: I obtained the MIB file from the manufacturer and used the MIB Importer program to import it into our PRTG system. The creation of the SNMP Library sensor wo...
Tue, 10 Jun, 2025 at 10:39 PM
PRTG Report Customization
When using Sensor List Report Template, It is likely that there are page breaks in some of the sensor cells when exporting PDF. Is it possible to limit the <@loop> iteration to, for example, 6 sensor entries and then get a page break ...
Tue, 10 Jun, 2025 at 10:39 PM
Connection could not be established
I am getting this superfluous message on a free disk space sensor - it would be better not to get the message at all. Some of these messages also go on to say: Call was canceled by the message filter What does this mean? Article...
Tue, 10 Jun, 2025 at 10:39 PM
Monitor a folder's timestamp
Hi, I would like to monitor a folder's timestamp where if it doesn't change for say 2 hours it becomed critical. I tried the Folder sensor but couldn't get it working the way I want it. Is there any way this can be done? Tha...
Tue, 10 Jun, 2025 at 10:39 PM
Is there a way to view all tickets with more detail?
I want to be able to print or save a screenshot of the open tickets daily for logging purposes but if I look at all the open tickets, very minimal information is given. The only way that I see to get more information is to select a ticket, ...
Tue, 10 Jun, 2025 at 10:39 PM
Daily Status Report
Hi - Is there some way to generate a daily status report (via e-mail) that will show the CURRENT status of all sensors, or more preferably just those that are down? Thanks, James Article Comments Dear James, I'm afraid t...
Tue, 10 Jun, 2025 at 10:39 PM
Send Summary Notification Only
Hello, We are successfully using a PRTG instance to monitor our production environment and it sends email alerts when defined events occur. However, we have another PRTG instance monitoring a much smaller test environment which we don&#...
Tue, 10 Jun, 2025 at 10:39 PM
Accidentally deleted a device. How to identify which device I deleted?
Can i know how to identify which device I deleted? Please let me know as soon as possible. Is there also possible to recove a device after deletion. Your help will be greatly appreciated. Thank you!! Article Comments This is pro...
Tue, 10 Jun, 2025 at 10:39 PM
monitoring service/application
Hello! I am currently working on monitoring if service or process is hanged (started, status ok, but not woking etc). Is there any hint, besides cpu or memory load analisys? For example, we can add a feature to our app that sends "o...
Tue, 10 Jun, 2025 at 10:39 PM
SYSLOG Trap Messages on map
Is there a way to get SYSLOG messages in a table on the map? I have a functioning SNMP Trap reciever and I can view the messages in PRTG, but how do I get them onto the map? Article Comments Hello, I´m afraid, is is not possi...
Tue, 10 Jun, 2025 at 10:39 PM
Cisco Router mit SNMP Seriennummer auslesen
Cisco Router mit SNMP Seriennummer auslesen ist es möglich die Seriennummer des Router auszulesen ? Article Comments Hallo, vielen Dank für Ihre Anfrage. Sie können es mit dem SNMP Custom String Sensor versuchen. Bit...
Tue, 10 Jun, 2025 at 10:39 PM
Custom Sensor / Custom Formula
Hi, I have a number of custom mibs that I have imported into PRTG. They are all working without issue. I run a multitude of reports against these custom mibs that are very helpful. However, I have a question about creating a custo...
Tue, 10 Jun, 2025 at 10:39 PM
80080005: Server execution failed
Hi, We're getting this error on number WMI sensors that monitor Windows services. Restart of WMI service and subsequently affected service fixes the problem but it keeps coming back regularly. How can we fix this? Thanks Tomas Rep...
Tue, 10 Jun, 2025 at 10:39 PM
Custom SSH Sensor w/ Asterisk
I'm trying to write a custom SSH Sensor that shows how many active calls there are in my Asterisk server. This is my script: #!/bin/bash CALLS=$(asterisk -rx 'sip show channels' | grep ulaw | wc -l) echo "0:$CALLS:OK&quo...
Tue, 10 Jun, 2025 at 10:39 PM
problem with prtg mib file for asterisk
can you help me with importing mib file? (Paessler MIB Importer V2) When i clik "import", it gives a lot of errors. pls help me :) NATEKS-FlexGain-TDMoIP-MIB DEFINITIONS ::= BEGIN IMPORTS mgmt, enterprises, NetworkAddress, IpA...
Tue, 10 Jun, 2025 at 10:39 PM
powershell xml custom sensor
Hello! I'm copy/write powershell xml script for monitoring Exchange DB Status. $servername = "servermbx" $pssession = new-pssession -configurationname "Microsoft.Exchange" -connectionuri "http://$servername...
Tue, 10 Jun, 2025 at 10:39 PM
RADIUS v2 sensor: change status of "authentication fails"
Dear PRTG, I´m using RADIUS v2 sensor and want to monitor whether a service is running. Reading https://www.paessler.com/manuals/prtg/radius_v2_sensor it is said: "If authentication fails, the sensor shows a Down status." ...
Tue, 10 Jun, 2025 at 10:39 PM
Monitor unique files names in a folder
I need to monitor a folder to ensure that files are being created on a regular basis (IP video security system). These file names are constructed as follows: xxxxxx.camerID.psi xxxxxx = The placeholder for time (changes with each file c...
Tue, 10 Jun, 2025 at 10:38 PM
Monitoring Brocade port
Good afternoon, I am writing to you because we are testing the software PRTG Network Monitor. The need has arisen to monitor the fiber ports in a Brocade device. We have created the device and added the port sensors, but the values are no...
Tue, 10 Jun, 2025 at 10:38 PM
Device Template Not Working Properly
When I apply a device template to a device, PRTG creates a bunch of sensors that were not in the device template. How can I fix this? Thanks Article Comments What type of sensors are we talking about? :) Jan, 2016 - Permal...
Tue, 10 Jun, 2025 at 10:38 PM
Multiple sensors on one device
Hello, I need to monitor an interface from my WAN Router but without add a new device. So I would like to add multiple sensors on a device like "SNMP Traffic sensors" but using another address than the actual address or add ...
Tue, 10 Jun, 2025 at 10:38 PM
PRTG API, xml malformed table cellspacing=0
Hello team, I have this API I have been using for months. Today I download the file, but it cannot be opened.. Does the PRTG modify the xml from time to time? Analysis Error XML: malformed Line 2, column 20:<table cellspacing=0 cla...
Tue, 10 Jun, 2025 at 10:38 PM
Websit whit api PRTG ?
Hey everbody, I want creat one websit whit maps. And my wish would be to integrate the cards in this site. Is it possible to have an API that gives alarms only? Thank's to reply. Wal Article Comments Hi Wal, I...
Tue, 10 Jun, 2025 at 10:38 PM
successfully migrated an old prtg installation to a new server, but installation was mistakenly unin
I followed the steps to migrating my prtg installation from one server to another and it was successful but the maps on the new server wasnt the same as the old but the license took effect on the new one, recently noticed that my new instal...
Tue, 10 Jun, 2025 at 10:38 PM
PRTG Configuration.dat no loading
My PRTG not start PRTG Network Monitor 3:03:00 PM - 0% - Starting PRTG Core Server (1/20/2016) 3:03:00 PM - 1% - Read basic OSK Definitions: OK 3:03:00 PM - 2% - Read mail template defaults: OK 3:03:02 PM - 3% - Initialize Sensor Types:...
Tue, 10 Jun, 2025 at 10:38 PM
How can I change the form for the HTML E-Mail form in the notifications ?
I can't understand the Emails therefore i want to change the form for the E-mail to another form, that can i understand Article Comments Hi, please check this article on how to customize sent emails. Best regards Jan,...
Tue, 10 Jun, 2025 at 10:38 PM
Northbound vs Southbound Interface
Hi All, We are working with an EMS that supports a "Northbound Interface". We would like to push that data into PRTG and create reports. Does PRTG integrate with this Northbound interface from our EMS?...
Tue, 10 Jun, 2025 at 10:38 PM
downstate after redirect
Hi, There is a HTTPS redirect we would like to monitor with PRTG but those Always seem to fail with a "500 internal" error. We tried a basic http sensors and an advanced one and tried to change some settings. (http 1.0/1.1, al...
Tue, 10 Jun, 2025 at 10:38 PM
Does the SNMP Traffic sensor have a cap?
My SNMP traffic sensor seems to be dropping as soon as the total bandwidth hits 1.2G/s. is there any kind of cap on the sensors? Article Comments Hello, we appreciate your contact. You may perceive a cap at around 650 Mbits...
Tue, 10 Jun, 2025 at 10:38 PM
Is there a possibility to force a remote probe to update manually?
Is there a possibility to force a remote probe to update manually? In this case I want to update the core server, the connected remote probes must not update automatically. The update of the remote probe may only be installed after manual s...
Tue, 10 Jun, 2025 at 10:38 PM
SNMP diskfree Sensor display
Yesterday we started using SNMP Disk free sensor on Windows-servers instead off the WMI-sensor. I've added several sensors, and no I want to change the Primary channel from Free Space (%) to Free bytes (MB). I cannot change that in bu...
Tue, 10 Jun, 2025 at 10:38 PM
More Report Templates?
Hi, are there any more Report-Templates to download? Or just the few i got in the GUI? Thanks Article Comments Hello, When creating a Report, under "Basic Report Settings" you can find all available Report Temp...
Tue, 10 Jun, 2025 at 10:38 PM