kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Muss ich um einen UNC-Pfad zu benutzen noch weitere Einstellungen vornehmen?
Unten füge ich mal den Quelltext des Scripts ein, wenn ich einen lokalen Pfad, anstelle eines UNC-Pfads verwende, gibt PRTG den gewünschten Wert zurück. Sobald ich einen UNC Pfad benutze, wird immer in Else gesprungen. Am Script selbst lieg...
Tue, 10 Jun, 2025 at 1:19 PM
Not sending out email notifcations
I was receiving email notifications. But noticed recently that i was not. running a simulated error and I confirmed no email notifications. Article Comments Hi, Is there any error message if you click on the Logs Tab of the ...
Tue, 10 Jun, 2025 at 1:19 PM
Simple way to migrate from Nagios to PRTG
I am migrating from Nagios to PRTG and was wondering how to configure large number of servers which provide the same services, for example all SQL servers or servers that run IIS and SQL. In Nagios i used host groups and all the monitorin...
Tue, 10 Jun, 2025 at 1:19 PM
Port identification using custom OID
I have a SAN switch from Brocade and sadly they store user configured port names under their own SNMP tree, under OID 'SNMPv2-SMI::enterprises.1588.2.1.1.1.6.2.1.36'. Is there any chance that in the future releases automatic port ...
Tue, 10 Jun, 2025 at 1:19 PM
Enterprise Console: Not Connected (connect timed out)
I moved my server and connected it to new client pc's. When I try and use Enterprise Console I get connect timed out message. Is the user name and password the same as the one I use for the web browser? Article Comments ...
Tue, 10 Jun, 2025 at 1:19 PM
API column "last time since UP state" for Ping sensor does not work
Hello Paessler, I have executed the following request /api/table.xml?content=sensors&output=html&columns=group,downtimesince,device,sensor,status&count=700&filter_tags=PingWifiPublicoVIP&filter_status=5 It throws a l...
Tue, 10 Jun, 2025 at 1:19 PM
How to read the graph and data, speed vs volume
New user, evaluating the product to see if it can help us to find bandwidth hogs on our network. Looking at the NetFlow V9 data coming from our Cisco ASA, I see a graph that shows Total(kbits/s) and Other (kbits/s). Also the chart shows me ...
Tue, 10 Jun, 2025 at 1:19 PM
ADFS + CAS
I was trying to set up a sensor to monitor CAS login system. Can't seem to figure it out. I tried using HTTP Transaction sensor. Any help will be much appreciated! Article Comments What kind of a login is this and how do you...
Tue, 10 Jun, 2025 at 1:19 PM
Command line parameter for SSH private key
I want to create a custom sensor which accesses Linux machines using SSH. For authentication, PRTG provides the command line parameters %linuxuser and %linuxpassword. However, for security reasons, we use SSH pubic key authentication on our...
Tue, 10 Jun, 2025 at 1:19 PM
Bandwidth Monitoring - Link Utilization
Hi Team, Just needed your help on one of issue I think m facing with PRTG tool. We are using the tool to monitor out Internet Link bandwidth. We have a dedicated 120 Mbps link terminated on Cisco Router. We are using "SNMP Traffic ...
Tue, 10 Jun, 2025 at 1:19 PM
Summary of feature requests/"Wishlist"
This knowledge base contains certain posts regarding feature requests as well as functionality the Paessler team has put on the "wishlist". Is this wishlist visible to PRTG customers somewhere, ideally with a roadmap for already p...
Tue, 10 Jun, 2025 at 1:19 PM
Ping Jitter: External EXE/Script did not return a response (code: PE087)
I'm getting error PE087 on all my Ping Jitter probes. I changed the probe service to a local administrator account, but it still happens. This is a brand-new install of PRTG, latest version, on Windows Server 2012 R2. I checked my Antiv...
Tue, 10 Jun, 2025 at 1:19 PM
Push Notification iPhone
I configured push notifications in my PRTG and connected my iPhone to PRTG. PRTG does show my iPhone with the token in the contacts menu and when I tried the push notification the sensor says that the notification has been send to my iPhone...
Tue, 10 Jun, 2025 at 1:19 PM
Restore old historical data
We faced a disaster on our physical PRTG server and we had to make a DR on another Virtual server. PRTG was reinstalled and server was up again from the beginning of January. The Configuration has been restored successfully. We now woul...
Tue, 10 Jun, 2025 at 1:19 PM
Reporting
Is there a stats in reporting that says "auto acknowledge"? It seems that if you acknowledge a sensor it will go to "down stats" Is there a way to sever the data? Uptime Stats: Up: 0 % [0s] Down: 100 % [8h2m0s] Req...
Tue, 10 Jun, 2025 at 1:19 PM
prtg stops working after migration
my prtg installation stops working after the VM it is on is migrated to another host. this is on a 2012 r2 Hyper-V Cluster. I have set the services to automatic delayed start. Article Comments Hi, Please forward your log file...
Tue, 10 Jun, 2025 at 1:19 PM
Switch port report
I am planing to monitor all user edge ports for company. By having a monthly report which will summarize the number of switch ports in use and not in use. I tried to use the report function of PRTG but it only shows all sensors statistic of...
Tue, 10 Jun, 2025 at 1:19 PM
Folder monitor with local path not working
After Updating to the current release (14.4.13.3800) I get an error attempting to monitor local paths. The error is a logon failure: the network path was not found. Is this a known/expected issue? Article Comments Hello, Thank...
Tue, 10 Jun, 2025 at 1:19 PM
Multiple DNS Entries Discovery Issue
Is it possible to stop PRTG from discovering a device multiple times if it has multiple DNS entries? For example, a mail server called exchange.domain.local would be discover, but also be discovered when it finds "mail.domain.com"...
Tue, 10 Jun, 2025 at 1:19 PM
ILO 3 IIS Sensors
I have two identical HP servers (DL380 G7) with the same settings. When I ran auto-discover, PRTG identified one as "IIS Compaq/HP" with 35 sensors and the other as "Compaq/HP" with 30 sensors. The missing 5 sensors ar...
Tue, 10 Jun, 2025 at 1:18 PM
Is it possible to trigger a notification in the event that a sensor doesn't change within a set time
I have some troublesome temperature sensors on a third party system that sometimes stop updating. They simply return the same value for long periods of time. It would be really handy to be able to detect that the sensor is effectively "...
Tue, 10 Jun, 2025 at 1:18 PM
Availability on map
I need to add on a map, a diagram in raeal-time which show availability of a sensor. Basically I need which show it on the overview of a sensor but which shows service level, is this possible? Article Comments Hi Dany, I hope ...
Tue, 10 Jun, 2025 at 1:18 PM
SNMP CPU Load
My SNMP Credentials is ok. I also managed to set up SNMP Traffic to my switch, but when it regards to SNMP CPU Load it's says "No Such Name (SNMP error # 2)" I also try the SNMP Tester and it works fine but when I try to add...
Tue, 10 Jun, 2025 at 1:18 PM
how to prtg 2013 monitor the hard disk partition on centos
Hi everybody.Now i want to monitor the hard disk partition on centos 6.5 such as /,/data,... Can prtg do it? how to config if prtg do it. I hope everyone can help me. Thanks so much Article Comments Hello, CentOS is only su...
Tue, 10 Jun, 2025 at 1:18 PM
SQL v2 sensor - Difference do not work
Hello, We are using the last PRTG version (14.4.12.3283), and the SQL v2 sensor seem to not work as expected. We defined a custom query to get 2 int values, and used the sensor channel mode to "difference". Unfortunatly it alway...
Tue, 10 Jun, 2025 at 1:18 PM
SNMP Trap to Interface State Transition
Hello, One of the fantastic features with OpenNMS is the ability for a network device to send a trap and instantly update the interface state. This allowed us to lower the polling interval, but still have quick detection and notification ...
Tue, 10 Jun, 2025 at 1:18 PM
CPU: Processor Queue Length error
Hello, I have rebooted our PRTG server after our Internet connection was done because of maintenance. Now PRTG shows me an error at one of our Citrix servers. Sensor: CPU Processor Queue Length Message: Class(es) not found: "Win32_Pe...
Tue, 10 Jun, 2025 at 1:18 PM
To monitor HA status of Checkpoint
to monitor HA status of Checkpoint we are using OID value 1.3.6.1.4.1.2620.1.5.6.0 When we checked this OID value using SNMPtester, we get the value as Active. But in PRTG monitoring tool, we get the sensor message "Active" is not...
Tue, 10 Jun, 2025 at 1:18 PM
Trigger an alert only when two sensors are down.
We are currently monitoring several websites from two locations. It seems that the ISP at one location is doing some work on their network at night causing brief connection issues to some of the sites, and thus sending out alerts. Is the...
Tue, 10 Jun, 2025 at 1:18 PM
Best Operating System
We are currently running PRTG on Windows Server 2008 Standard, 8Gig RAM, 1 Tb disk space, 2.8GHz Duo Core Intel processor. The PRTG has about 9500 sensors 1 failover node and 8 probes running and it gives the error Attention : Core Sy...
Tue, 10 Jun, 2025 at 1:18 PM
What is the best OS Windows Server 2008R2 or Server 2012
We want to set up a new Server for our PRTG installation. But we don't know which OS will be the best, can you please advise me which OS ist better for the Core Server? Article Comments Hi, PRTG is running well on both Wi...
Tue, 10 Jun, 2025 at 1:18 PM
How to monitor a device from multipl probes?
I want to monitor some device from multiple probes. (The idea is to monitor reachability from multiple remote location that each has a seperate probes). The question is if there is an ellegant way to acomplish this except manually creatin...
Tue, 10 Jun, 2025 at 1:18 PM
So close to buying...
We have a bunch of temperature/environmental probes that we want to include in PRTG and we really want both environmental and network/computer monitoring in one application/interface. the result of a http request returns this result: Tem...
Tue, 10 Jun, 2025 at 1:18 PM
Historical Data Bug with filtered Channels
Hi, when I remove e.g. "Downtime" from the channels for historical data output, the colors do not match the legend any more. It looks as if the legend is build as always, the colors are shown as usual, just the captions (e.g. ...
Tue, 10 Jun, 2025 at 1:18 PM
Chrome no longer working with PRTG
As of yesterday I can no longer use Chrome to access my PRTG server. It just displays the following message: Error code: ERR_SSL_VERSION_OR_CIPHER_MISMATCH The Chrome version is 40.0.2212.111m Found another PC running version 38.0.212...
Tue, 10 Jun, 2025 at 1:18 PM
Historic Data Report with a start date of more than one year ago?
Hello, How can I get a Historic Data Report with a start date of more than one year ago? Article Comments The problem with this is that PRTG, by default, only holds onto the historic data for one year. Unless you have changed...
Tue, 10 Jun, 2025 at 1:18 PM
PRTG enterprise console with SSL SNI setup
At our company we have 5 prtg servers behind one external ip adress. for this to work we implemented SNI. when trying to connect to any of the servers externally with a valid username and password with the PRTG enterprise console we get t...
Tue, 10 Jun, 2025 at 1:18 PM
Limitation of a Cluster Probe
I wonder what are the type of sensors that cannot be moved from local probe to cluster probe? Thanks! Article Comments Hello, Thank you very much for your KB-Post. Please see the Manual for which sensor types cannot be used...
Tue, 10 Jun, 2025 at 1:18 PM
Why do email notificaitons from PRTG are marked as phishing and what can I do to prevent it?
We have two PRTG installations, one inside a LAN and using ISP's SMTP server, and another installation on a live server using built in email notification delivery system. Email notifications from both are automatically marked as phishin...
Tue, 10 Jun, 2025 at 1:18 PM
Safari on MAC not supported anymore since 13.3.6.3097
I always worked happily with Safari 6.0.5 on OS X 10.8.5. Then i updated PRTG to version 13.3.6.3097 yesterday and since then it complains that Safari is not supported ???? I log in anyway, ending up in the mobile interface. Then i choo...
Tue, 10 Jun, 2025 at 1:18 PM
Sharepoint (WMI Sharepoint Process) Process not found (code: PE009)
Hi, i have a problem with a sensor "WMI Sharepoint Proces" i get an error " Process not found (Code:PE009) the sharepoint its on without problems. THKS. Article Comments Hi, Could you please try to add the sen...
Tue, 10 Jun, 2025 at 1:18 PM
Feature Request > Replicate Custom Sensor Folder to all Remote Probes from Core Server
Hi, i have a feature Request. If i put a custom sensor on the core Server, then this one should automaticly copied/replicated to all remote probes. In this case i had all sensors on all probes without copying Manual the scripts/exe'...
Tue, 10 Jun, 2025 at 1:18 PM
Notification when Hyper-V VM State changes
I am trying to setup PRTG to notify me via email whenever the state of any Hyper-V VM changes. Regardless of what the state change is, I would like to be notified when it changes. So if it is powered on, and then suspends, I want to b...
Tue, 10 Jun, 2025 at 1:18 PM
Is there a monitoring for citrix ?
We have no problem, we use PRTG for monitoring customers Environment an dwe would like to set up monitoring for citrix servers. Do you have any info / feedback about ? Thanks. Best Regards Filippo Esposito Article Comments ...
Tue, 10 Jun, 2025 at 1:18 PM
Am unable to access PRTG Web site since upgrade
We are running PRTG 15.1.13.1381. Since recently upgrading we cannot access the website on the server where it is installed - reporting the Webpage is unavailable. Via PRTG Enterprise Console it reports "Not Connected (IIS 7.5 detailed...
Tue, 10 Jun, 2025 at 1:18 PM
Changing all sensors channel settings
Hello! Is there any way to change channel settings for all, for example, Windows Update sensors? Article Comments On Top click Sensors -> by Type then choose your Sensortype. Check the ones where you want to change your ch...
Tue, 10 Jun, 2025 at 1:18 PM
Can this tool monitor ports on Cisco stacks?
Having been a former SolarWinds user (which handles this effortlessly), I was open to giving this tool a chance. I'm initially a little disappointed in the support for Cisco switch stacks - which we use everywhere. Am I correct in th...
Tue, 10 Jun, 2025 at 1:18 PM
Run McAfee EPO compliance queries in PRTG monitor
I want to run a McAfee EPO compliance query that checks the McAfee agent last communication date and if the DAT file is more than 4 days out of date. Is there any PRTG monitors that would help me with this Article Comments Hello...
Tue, 10 Jun, 2025 at 1:18 PM
Cisco Power Alerts
I have a Cisco ASR1000 w/ 'Sensor Health Other' Alerts coming in for 2 different channels, they are listed as 7001 and 7002. The range available is for 0-4995 mV. The actual values seem to fluctuate and we as far as I can tell th...
Tue, 10 Jun, 2025 at 1:18 PM
PRTG Graph on Throughput via SNMP
Good day! I am currently testing my access point (Tp-link TL-WA801ND) to get its actual bandwidth/throughput it can handle. I set up a PC (with prtg and file server) and the AP connected to my switch. I let wireless clients access the AP a...
Tue, 10 Jun, 2025 at 1:18 PM
ESX Host Monitoring
Is it possible to have sensors for VMs that have moved to another host be deleted? Currently the sensors never delete and they stay there with an error of: "The object has already been deleted or has not been completely created" ...
Tue, 10 Jun, 2025 at 1:18 PM
Console alert show blank content
I have two PRTG server running on Windows 2012 R2 and 2008 R2 and having the same issue. Any idea to avoid or solve the problem? Article Comments It is well-known problem. I get this recommendation from support: "we can ...
Tue, 10 Jun, 2025 at 1:18 PM
Receive alert if no emails were received from backup software
Below sentence is part of the features described in the article: "Also it can notify the responsible person if there were not received any emails by a backup during a certain time span". How can this be done? Article ...
Tue, 10 Jun, 2025 at 1:18 PM
My Fortigate 1000C occasionally showing "No Response SNMP Error # -2003"
My Fortigate 1000c occasionally showing "No Response SNMP Error # -2003" and cause no SNMP data retreived. Is there any additional parameter that I need to set to solve this issue? Iwan Article Comments The first thi...
Tue, 10 Jun, 2025 at 1:18 PM
Check prefered routes in PRTG
Hi There, I need to know wether we can setup a monitor to check on the system to confirm prefered routes are being used whenever possible. We are advertising routes via OSPF and BGP over 3 networks, A, B and C that are all connected to ...
Tue, 10 Jun, 2025 at 1:18 PM
CPU Monitoring Over time by Group
How can I create a report of all servers in a group and their CPU usage over time? Article Comments Hi, You could add the group the servers are part of manually to the report, then head to tab Settings of the report and use the...
Tue, 10 Jun, 2025 at 1:18 PM
Get an error message "No such object (SNMP Error #222)"
Hello, I contact you because i have an issue with the PRTG. I added the SNMP Custom sensor to monitor Firewall Concurrent Connections of our one of the Checkpoint Firewall with below OID OID: 1.3.6.1.4.1.2620.1.1.25.3.0 I am getting ...
Tue, 10 Jun, 2025 at 1:18 PM
Disable popup alarm
Hello, I've downloaded the Free Trial version to test out the program. And have some issue with the popup alarm. I've tried to turn it off in the option's menu as stated in another FAQ site but it keeps turning back on again aft...
Tue, 10 Jun, 2025 at 1:18 PM
How could the email notification show group name that is under another group?
My PRTG layer like this: System[Group] > Windows[Group] > npmant01[Device] > npmant01 Ping Test[Sensor] Message (Text): [%sitename] %group %device %name %status %down (%message) %since The group "System" could not dis...
Tue, 10 Jun, 2025 at 1:18 PM
GUI Trims the sensor name
Hi, I have several sensor which are 70 characters long and with the latest version of PRTG, the sensor name is getting trimmed after certain characters. Now, this only happens when you view the sensors under the device but if you view in...
Tue, 10 Jun, 2025 at 1:17 PM
Monitor the PRTG Server
I want to monitor our PRTG installation to confirm that it is up and running (monitor the monitoring server :). Ideally I'd like to use Pingdom to do this. What's the best way to run a health check against PRTG to confirm it's u...
Tue, 10 Jun, 2025 at 1:17 PM
Autodiscovery performance issue
On our server autodiscovery tasks causes severe performance issues. I can understand that autodiscovery of large network segments cat have impact on performance but it is happening even when i try to add some devices with templates like pi...
Tue, 10 Jun, 2025 at 1:17 PM
XML question, values in tags.
Consider the following XML <ServerStatus> <ServerStatusHash>3809a723-038f-4129-b597-06ef0c244452</ServerStatusHash> <Server Name="Diafaan SMS Server - full edition">...</Server> <GatewayStatusLis...
Tue, 10 Jun, 2025 at 1:17 PM
where can I recover the data of a deleted sensor ?
I deleted by mistake sensors so I quickly added them, but history has disappeared. please help me how to find the graphs and data of past days? thank you very much Article Comments That history is gone for good I'm afraid. D...
Tue, 10 Jun, 2025 at 1:17 PM
Cisco1941 SNMP traffic
Hi Dear, We have a problem about Cisco Router SNMP Traffic. I want to monitor Cisco Router all SNMP traffic on my PRTG (etc. usage bandwidth, inbound traffic, outbound traffic ). Our ISP provider that manage our router, send us this co...
Tue, 10 Jun, 2025 at 1:17 PM
SNMP-Traffic Sensor shows incorrect traffic values
For tests we configured a few sensors on our HP 5500 HI Switch, during the tests we transfered multiple times a 13GB large data and spotted that the SNMP-Traffic Sensor shows incorrect traffic values. The data was transfered with 114MB/s, ...
Tue, 10 Jun, 2025 at 1:17 PM
Does PRTG run on a Hyper-V Server 2012 (on Windows 2012 without GUI)?
I have a Hyper-V Windows 2012 server or a Windows 2012 Server without graphical user interface. Does PRTG run on such a system? Article Comments This article applies to PRTG Network Monitor 13 or later PRTG Can Run Without G...
Tue, 10 Jun, 2025 at 1:17 PM
prtg and IBM V3700
Hey, Im trying to get some info out of our storage V3700 ( 7.2.0.1 ) I have downloaded the mib tried with different onces from the IBMs webpage.. (6.4, 7.2, 7.4) (used the importer ofc. ) The storage and prtg server are on the same vla...
Tue, 10 Jun, 2025 at 1:17 PM
How do I convert PRTG Cluster nodes to single standalone PRTG installations?
We have a clustered PRTG environment with one server as Master Node and one server as Failover Node at another location. Now, after purchasing an own license for the backup server, we want to break the cluster so that we have two standalone...
Tue, 10 Jun, 2025 at 1:17 PM
Better notification system
Why we can´t set notifications like this: if error send notification and only send a notification after state is gone to ok. Now we have to setup a notification for warning AND error - so we have two notifications. Also we have notific...
Tue, 10 Jun, 2025 at 1:17 PM
Exchange Top 20 Mailbox Sensor
Hi there, I'm trying to write a custom sensor to return the Top 20 Mailboxes in Exchange 2010 ordered by Size however I'm not having much luck. Here is the script: #start new remote session from powershell $Session = New-PSSes...
Tue, 10 Jun, 2025 at 1:17 PM
Monitor HPSwitch SNMP to Remote Site
Hello, it is still possible to Monitore a HP Switch via SNMP to a Remote Core Server? Whats the best practice for this? THX 4 all answers :) Article Comments Hi Andreas, Please create the HP switch as a device on your p...
Tue, 10 Jun, 2025 at 1:17 PM
My core system is low on memory—what can I do?
My system has begun to hold memory for no particular reason. Considering the results of my PRTG Probe Health sensor for the last days, the available memory has been decreasing constantly. Also I can see the threads of the “PRTG Core.exe” ri...
Tue, 10 Jun, 2025 at 1:17 PM
Can a remote probe connect to two core servers?
I assume the idea may sound ridiculous to some, but I was thinking about connecting a certain remote probe I have to two different core servers - to both of which I have Administrative access. I'm not sure that it can be done however an...
Tue, 10 Jun, 2025 at 1:17 PM
Auto-Discovery with non-Class C network?
Is it possible to setup auto-discovery scans with a Class A or Class B IP Scope? Article Comments Hi, You can choose the IPv4 and Subnet option and discover up to 65,536 IP addresses, which is the number of hosts with a class ...
Tue, 10 Jun, 2025 at 1:17 PM
How can I display Broadcom Ethernet Adapter VLAN tags in a packet sniffer sensor?
We use a custom packet sniffer sensor to collect IEEE 802.1Q VLAN information on our network. The VLAN tags are correctly displayed in the according toplist when setting the sniffer sensors up using any network card but not when monitoring ...
Tue, 10 Jun, 2025 at 1:17 PM
Can I add a device to multiple groups?
Is there a possibility to add a single device to multiple groups? I'm trying to show my enterprise structur with groups. So I have groups like Windows, Unix, Server, virtual, physical, location x. I could copy the device, but then I h...
Tue, 10 Jun, 2025 at 1:17 PM
monitoring the use of the band?
Good afternoon , in the free version I can monitor the use of the band? Article Comments Hi, If you have the free version, you can use any feature and sensor PRTG offers. You are only limited to 30 sensors. The rest is like t...
Tue, 10 Jun, 2025 at 1:17 PM
Monitore Projectors (Beamer) without SNMP: HELP !
Hi Dears I've got a huge problem.. I have some projectors which I'm trying to monitor with PRTG. Unfortunately they don't support SNMP so I haven't got any ideas how this could work otherwise... :'( Every projector c...
Tue, 10 Jun, 2025 at 1:17 PM
Monitoring DFS NameSpace
Hello, We have a DFS Namespace deployed. We need to monitor its availability on several servers. I've found something on DFS Replication but i need something on the DFS Namespace. Article Comments Hello, thank you very...
Tue, 10 Jun, 2025 at 1:17 PM
Webpages - Sensors
How can i sense a webpage? that is up completly.. Not 404 Error Article Comments Dear diegorjc Please detail in which sense you want to monitor a webpage "that is up completely". If you like to measure loading ti...
Tue, 10 Jun, 2025 at 1:17 PM
How can I pause a sensor from a batch file or script
I'd like to pause a sensor from the client before a server is rebooted for maintenance without having to log into the console. Is this possible? Article Comments Hi, You can use the API of PRTG to pause sensors and devic...
Tue, 10 Jun, 2025 at 1:17 PM
sensor factory sensor graph
Hi I have a sensor factory sensor with two ports on my switch. On map designer I have added a live graph of this sensor; for some reason the labels on the graph look different than the one that is for single port sensor i.e. on this factor...
Tue, 10 Jun, 2025 at 1:17 PM
How do you obtain the URL of a sensor through the API
I have a few hundred URL sensors that need their IP changed, however the URLs are different between the sensor. Instead of trying to go through all of these sensors by hand, I'm trying to use the API to locate them, programatically c...
Tue, 10 Jun, 2025 at 1:17 PM
Create table with all channels, maximum values
When i add an object to a map and display the channels, only the last value is shown. Is there a way to show the maximum values in the table map, since the last values are 0 and i want to show the maximum values in the table and the actual ...
Tue, 10 Jun, 2025 at 1:17 PM
SSH Scripting Error
Alright - I've been fighting with this for two days. It's time to ask for help. I'm trying to set up a SSH sensor for a UNIX-based system to monitor the number of client application licenses we are using for a proprietary appl...
Tue, 10 Jun, 2025 at 1:17 PM
up date of free version for commercial
First of all, excuse for my poor English. Good afternoon. I would like to know how to update the free version to commercial , since all available versions of " PRTG " on the site to download are trial or free. Article Comm...
Tue, 10 Jun, 2025 at 1:17 PM
Senor probe for streaming video
So I use the Qos/Voip probe on Raspberry Pi's to see how time-sensitive data can change over a congested link. Do Paessler intend to/have any probes that could reach out to the likes of Youtube or Netflix, and then the results be collec...
Tue, 10 Jun, 2025 at 1:17 PM
Sensor to monitor AJA kipro
I am trying to monitor the available storage on an AJA Ki pro and this is what i can do by using this http request: http://device_ip/values?eParamID_CurrentMediaAvailable i get this in response: var param_val = { name:"Media Avail...
Tue, 10 Jun, 2025 at 1:17 PM
Windows Update Sensor Timeout
Hello, I launched a windows update status sensor to a server. It gives me the P018 timeout. I tried finding the option increasing that timeout value but didn't succeed in it. Can you point out where I can find this ? Thx DL ...
Tue, 10 Jun, 2025 at 1:17 PM
portdescription - update
Hi I add a cisco port (Traffic Monitor) to prtg and it has no description set. When i set the the description after that - prtg don't update the description. When the description was set before i add it to prtg. All later descriptio...
Tue, 10 Jun, 2025 at 1:17 PM
Reporting
I generate a report every last day of the month. Unfortunately we have a maintenance day once a month. How can I exclude that day in my report? Article Comments Dear Dan Paolo Soriano This is not possible with PRTG. I took th...
Tue, 10 Jun, 2025 at 1:17 PM
PRTG Enterprise Console - Updated version and existing Windows server upgrade
Dear Support, I am having a PRTG network monitor Enterprise console (V13.2.3.2236)installed on my windows server 2003 service pack 2.I would like to upgrade windows server to 2012.I would like to know 1)PRTG Current version(V13.2.3.22...
Tue, 10 Jun, 2025 at 1:17 PM
How can PRTG notify me if my system can no longer copy files on my External HDD?
I have a Linux system, and I am continuously running a backup of my files to a external hard drive. One time, I encountered an error where my system can no longer copy files to my External HDD because it has lost its writing permission. ...
Tue, 10 Jun, 2025 at 1:17 PM
What does 'The virtual machine/host seems to be running but no performance statistics...' mean?
I'm getting the message 'The virtual machine seems to be running but no performance statistics can be retrieved. Check the Performance-tab on your virtual host or vCenter as well as https://www.paessler.com/knowledgebase/en/topic/44...
Tue, 10 Jun, 2025 at 1:17 PM
Disable autoreload hole site in a Map and loading instead with ajax the site?
Hi, we have some maps here on some NOC lc-displays.... very nice. But on some of the maps we have iframes inside with external data, and every 60 seconds the site reloads and the iframe too. The sites in the iframe collects the data sin...
Tue, 10 Jun, 2025 at 1:17 PM
Windows Update (powershell) Timeout (code: PE018)
Hello, I'm having trouble figuring out why the built-in PRTG Windows Update (powershell) sensor isnt working. Ive tried troubleshooting abit, but I cannot change too much since this is a live Exchange 2010 Cluster. The server hass b...
Tue, 10 Jun, 2025 at 1:17 PM
Sensor Up State Trigger
I want PRTG to be able to send me notifications atleast once a week just to notify me if the device is up. I did this by using Status Reports and then it will send me emails every week. But I want it to send me notifications by sms too, I r...
Tue, 10 Jun, 2025 at 1:16 PM
Exchange DAG Sensor
Hi Pepole, I need to know if there is a special sensor to monitor DAG exchange setup. well I am looking for sensor to monitor the status of cloneing proccess between the 2 exchange. Thanks. Article Comments This is somet...
Tue, 10 Jun, 2025 at 1:16 PM
Keep alarm in other color, after reverting to normal state
Hi, Is there a way, that when a sensor is in error state is (aka cpu=100%) and reverting back to normal values (aka cpu=10%) the sensor will still report error. (aka in another color?). if this is possible, we are able to identify stran...
Tue, 10 Jun, 2025 at 1:16 PM