kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Sesnor order by tag or other parameter
Hi, Since MAP sensors order is the same as the order on the tree of the groups I would like to know how to order the sensors (interfaces) on the tree by preconigured tag or other parameters which will be or already configured on the sensors...
Tue, 10 Jun, 2025 at 1:22 PM
Unable to see historical utilization data in report
Since this week I am having identical problems as described in kb49303 (https://helpdesk.paessler.com/en/support/solutions/articles/760000635119303-unable-to-see-historical-data-in-report). Reports for other (ping, snmp) sensors work, onl...
Tue, 10 Jun, 2025 at 1:22 PM
Event corellation
Hi, I'm testing PRTG and we have the need to setup an event correlation within the application. I have followed the guide in PRTG API, HTTP API, but I only get a table.xml file. What should I do with this file? Where should I place it?...
Tue, 10 Jun, 2025 at 1:22 PM
Monitor SMTP - IIS Server 2008
I am looking if possible to use PRTG to monitor a number of parameters on our SMTP servers. We use the built in SMTP server in Window Server 2008 R2 SP1 and are keen to use PRTG to alert us should the queue size exceed a specific thresho...
Tue, 10 Jun, 2025 at 1:22 PM
Problem with sensor state after reboot device
The sensor goes in warning state for a couple of seconds after the device which the sensor is created on is rebooted. I've to recreate the sensor again and then it works fine. The device is a standard Windows server. THe sensor is a wm...
Tue, 10 Jun, 2025 at 1:21 PM
Hintergrundfarbe von Graphen in Maps ändern
Ich habe eine Map mit vielen Live-Graphen erstellt und möchte gerne einen fehlerhaften Sensor schnell erkennen. Dafür wäre es toll, wenn die Hintergrundfarbe um das entsprechende Diagramm herum (Achsenbeschriftung und Überschrift) je nach S...
Tue, 10 Jun, 2025 at 1:21 PM
Sensor name by Tag or vice versa
Hi, I am looking for a way to define name to each interface by some its tag or vice versa. Example: I just discover 3 interfaces as SNMP traffic sensor and 1 sensors as Ping. Ping 24 - Ping sensor Eth1 - INTERNET Eth2 - MPLS Eth3 - LAN...
Tue, 10 Jun, 2025 at 1:21 PM
Disk not found after replacement
After change of broken disk system doesn't update serial number but only reports that old disk is not found. Is there any way to automatically update this or deleting sensor for old disk and creating for new is only option ? Ar...
Tue, 10 Jun, 2025 at 1:21 PM
Create own statistics? (Toplists)
Hi. I'm very happy with PRTG and the very simple and easy to use way how the different toplists are generated. But: is there a way to get the data out of PRTG and to create own usage statistics? My problem is that I would like to see ...
Tue, 10 Jun, 2025 at 1:21 PM
Can PRTG read sensor data from html or xml
I have an Arduino sensor sending data frequently to a webpage. Could PRTG read this data and monitor it. Which is the best way for a sensor to send data to prtg? Article Comments Hi, in your case you might have a look at the HT...
Tue, 10 Jun, 2025 at 1:21 PM
Cluster Data
For the cluster setup in PRTG Does both PRTG in the cluster share same data in which when one PRTG is down, I can access its data to the running PRTG? Also when I open the logs in the failover does it provide same log data as the maste...
Tue, 10 Jun, 2025 at 1:21 PM
SNMP Linux Disk Free sensor after upgarde
Hello, After upgrading prtg to the latest version, I've encountered a problem in all the SNMP Linux Disk Free sensors. All the sensors are in Error NULL state and have no data at all. Please advise, Yaron Article Comments Wh...
Tue, 10 Jun, 2025 at 1:21 PM
Free Inodes Error after upgarde
Hello, Sorry about the double question but the problem changed and I could not edit the previous post. I've added "includeAllDisks 0%" in order to check all the disks and to get more accurate results. After upgrading prtg ...
Tue, 10 Jun, 2025 at 1:21 PM
Device Utilization counter
I'm trying out PRTG's 1-month trial and so far I have been very happy with it. I'm still figuring it out the UI and everything, but so far I've set up sensors on the switch ports I'm interested in and have been getting s...
Tue, 10 Jun, 2025 at 1:21 PM
MIB for HP V1910 Switch
Can you please advise how I can create an oidlib from these MIBs for just my switch? There are 100's of them and I'm not 100% what I need to do to get basic reporting from the switch. https://h10145.www1.hp.com/Downloads/Downlo...
Tue, 10 Jun, 2025 at 1:21 PM
Notification netflow
Hi, I can't setup an notification for netflow sensor when it go to "unknown" status. this take place when that sensor stop to receive data. it's possible trigger any notification for that ? I can't found out any. ...
Tue, 10 Jun, 2025 at 1:21 PM
Error-Anzeige bei Ausfallzeit im Livegraph
Im Live-Graph eines SNMP-Sensors wird bei allen Werten (außer Abdeckung) "Error" angezeigt, wenn der SNMP-Agent nicht abgefragt werden kann. Im Diagramm sind dann rote Punkte auf der Grundlinie. In den anderen Graphen steht in die...
Tue, 10 Jun, 2025 at 1:21 PM
Moving sensors to cluster probe
I've set up a clustering configuration and it works fine. But I noticed that when I move my devices to the cluster probe, I cant see my devices in the failover node pc. Only the probe device default sensors is all I can see. I'm exp...
Tue, 10 Jun, 2025 at 1:21 PM
Connection Slow
I have PRTG installed on a windows server. I have SSL enabled on port 8081. If I try to connect to PRTG via my https://domain.com:8081 it is slow with slow refreshes. But if I connect via the local IP it is fast. What might be the pr...
Tue, 10 Jun, 2025 at 1:21 PM
Monitoring only quantity and status of VM
Hi. What sensor can be used only for monitoring total quantity and status of guest VM in Hyper-V 2012R2 claster (SCVMM)? Article Comments Hi, Unfortunalty this does not work "out of the box". However here is a small ...
Tue, 10 Jun, 2025 at 1:21 PM
ADO SQL Sensor
I saw this error after I created ADO SQL Sensor. "Access denied. Please check your Windows credentials. (code: PE095)" I create some WMI sensors to test my windows credentials seems that it works fine. https://helpdesk.paessl...
Tue, 10 Jun, 2025 at 1:21 PM
Unusual State - Set Threshold for only Greater or Less Than
If this isn't already available could you make a notification option available so we can trigger when a sensor goes to unusual when its greater than the average it will trigger a ticket but it will not trigger a ticket if its less than ...
Tue, 10 Jun, 2025 at 1:21 PM
Considering Purchase Of Watchdog-15-POE
Will this device work with PRTG version in use by use 14-2-10-2114 Saw some earlier posts about not getting the data into PRTG has this been resolved Article Comments According to the datasheet, the watchdog supports SNMP and X...
Tue, 10 Jun, 2025 at 1:21 PM
Fehler-Anzeige im Livegraph
Im Live-Graph eines SNMP-Sensors wird bei allen Werten in der Tabelle (außer Abdeckung) "Error" angezeigt, wenn der SNMP-Agent nicht abgefragt werden kann. Im Diagramm sind dann für die Ausfallzeit rote Punkte auf der Grundlinie. ...
Tue, 10 Jun, 2025 at 1:21 PM
Ignore alert if port down under 15min
Hi every body,I want to ignore alert if port sensor down under 15min.I configed Sensor Settings/Ping Settings/Timeout (sec.) with value 15min but prtg still down when port down.I hope everyone can help me.Thanks Article Comments ...
Tue, 10 Jun, 2025 at 1:21 PM
Multiple scanning intervals
Is there an easy way to set up the scanning interval at the sensor type? For example, I would like to check CPU utilization every 60 seconds and check disk usage every 30 minutes. Rather than going through every device and setting the int...
Tue, 10 Jun, 2025 at 1:21 PM
How do I change password complexity requirements for users?
We have a standard username and password that we use for read only users in our network devices. I would like to use the same username and password for read only access to a general user population. The password is 12 characters long, a...
Tue, 10 Jun, 2025 at 1:21 PM
How to monitor a sensor with 3 values
Hi, I'm trying to monitor a system Health SNMP value. The returned values are 1 ok, 2 warn and 3 error. How can I create such a sensor in PRTG to get this working ? Actually I've created a simple snmp Sensor with gauge value a...
Tue, 10 Jun, 2025 at 1:21 PM
How can I generate CSR to be use in PRTG
How can I generate CSR to be use in PRTG? Article Comments Hello, please see the descriptions in How can I use a trusted SSL certificate with the PRTG web interface?. It will depend from which certificate provider you aim to ...
Tue, 10 Jun, 2025 at 1:21 PM
It is possible to have the disk size in a notification?
We're currently moving to PRTG from Zabbix and we're setting up and testing disk psace notifications. We would like to have the size of the disk in question along with how much space is being used, however, I can't find any pl...
Tue, 10 Jun, 2025 at 1:21 PM
cisco with netflow dont show bw in kbps ?
hi , im using netflow 5 on cisco router i recived the net flow from router , but its wronf values !!! on router the traffic is about 700Mbps , but on PRTG , it display only 200Kbps !!!! how fix that ? Article Comments Dea...
Tue, 10 Jun, 2025 at 1:21 PM
SSH Script Advanced History
I'm having problems where "Live data" of my disk temperature is showing correct unit (°C) and correct values but "2 days"-history and up, even "Historic data", changes unit to percentage and only shows perc...
Tue, 10 Jun, 2025 at 1:21 PM
Does any element of PRTG use the historic windows dynamic port range?
In our windows (2012) environment we have PRTG checking mainly the basic auto discovered sensors (cpu, memory, disks etc) We have noticed that when PRTG is running we get denied traffic in our firewall where the destination port is in the...
Tue, 10 Jun, 2025 at 1:21 PM
What is the data purge time?
I know how to configure the data purging limit. But I would like to ask, when PRTG will cleanup data? Realtime or Daily? Article Comments Hi Jimmy, Quick example: If you set your purging limit to 30 days, you'll have 30 d...
Tue, 10 Jun, 2025 at 1:21 PM
Userlist empty - Active Directory Integration
Hallo, ich habe lt. Anleitung die AD-Integration eingestellt. Habe unter Server & Probes die Einstellung Integration von Active Directory eingestellt und einen Domain-Admin Account eingetragen (domain-admin@domain.local). Eine Benut...
Tue, 10 Jun, 2025 at 1:21 PM
FQDN DNS resolution monitoring
How could I implement the monitoring of a FQDN resolution? I need to understand when the resolution IP of a particular FQDN change. Could this be done in PRTG in some way (also indirect monitoring?) Consider that the FQDN doesn't answer...
Tue, 10 Jun, 2025 at 1:21 PM
PRTG Android probe-alert on power loss
Not so much a problem, more a feature request. I want to use old Android phones in remote locations, attached to a backup battery that will constantly trickle feed them. I would like to know if there is a sensor that could be added to show ...
Tue, 10 Jun, 2025 at 1:21 PM
Message tab
The Syslog Receiver has, in addition to the other tabs other sensors have as well, a message tab which show the received syslog messages. How can I add such a tab to a custom sensor? Article Comments Hi, This is not possible. S...
Tue, 10 Jun, 2025 at 1:21 PM
Top 10 talkers report
How do I create a report that shows top 10 devices that use the most bandwidth in 24 hrs? Article Comments Hi, There is no simple answer to this question. The approach depends completely on the setup and topology of your netwo...
Tue, 10 Jun, 2025 at 1:21 PM
How can I create configuration reports from map?
I want to create report from the custom map that I have made. PRTG Manual report: https://www.paessler.com/manuals/prtg/reports.htm#configuration_reports says; "The particular configuration reports contain the same information as you ...
Tue, 10 Jun, 2025 at 1:21 PM
Does cloning a device or group cause the sensor to hit a server more times?
We have a large device tree and several sunburst charts (we call them donuts) based on a lot of the groups. We've got several customer specific groups that we built out for this. So each customer group in the device tree has it's ow...
Tue, 10 Jun, 2025 at 1:21 PM
Limits of sensors
Hello, I have some sensors like: system health fan system health power supply system health temperature I want to set limits for errors/warnings for these sensors, but there will be only accept numbers as value, but the sensor transmi...
Tue, 10 Jun, 2025 at 1:21 PM
Monitor HTTPS Site Content for Microsoft NLB
At our company we have an internal https site that our staff log into each day. This site is load balanced (using Microsoft NLB) over two web servers and each web server has a dedicated application server it talks to. I was wanting to know...
Tue, 10 Jun, 2025 at 1:20 PM
Monitor Extreme Networks switch x450e-48p CPU and MEM
I have downloaded the MIBs from Extreme, used "mibimporterv3" to save them into the "Paessler SNP Libraries", and used several of the downloaded MIBs to try to capture CPU and MEMory use on the switches with no luck. I...
Tue, 10 Jun, 2025 at 1:20 PM
After version 15 update sensors are unknown
I upgrade from version 14 to version 15.1.13. First I install .NET4 framework But after upgrade, slowly all sensors become into "UNKNOWN" state. If I restart probe service and server it normalize but after 10 minutes, slowly all s...
Tue, 10 Jun, 2025 at 1:20 PM
Time on graphs and Logs is wrong
Time Zone of the server (Win2k12R2), client (Win7) and in My Account is Moscow RTZ2. But in graphs it shows +1 hour. Emails come with (E. Africa Standard Time) and correct hours. What is wrong with it? Article Comments rebooted ...
Tue, 10 Jun, 2025 at 1:20 PM
No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passw
Hiya, I am using PRTG trial version. When I am adding SNMP sensor for one of our Linux box(RHEL 5), it's giving us SNMP Error#2003. I tried both ways i.e Adding SNMP CPU Load as well as SNMP Library as recommended by PRTG but nothing wo...
Tue, 10 Jun, 2025 at 1:20 PM
What are the settings that has the Server Registry ?
Was necessary to reinstall the PRTG server, and we have not the old server registry !!!! Article Comments The only settings that are held in the registry are the PRTG Admin password, the license, the web server port, the IP sett...
Tue, 10 Jun, 2025 at 1:20 PM
Snmp Datenverkehr "ungewöhnliche Werte" für einzelne Host deaktivieren
Das die Erkennung ungewöhnlicher Werte deaktiviert werden kann oder die Grenzwerte hochgesetzt werden können ist bekannt...aber wie lässt sich das für einzelne Host deaktivieren? Article Comments Die lässt sich einfach in den Se...
Tue, 10 Jun, 2025 at 1:20 PM
Reverse Lookup and IP
Hello, I made an autodiscovery of a whole subnet. It returned me a list of devices with their hostnames (where reverse lookup was able to solve them). I am satisfied of the result but I need, if possibile, to know the IP of the device too...
Tue, 10 Jun, 2025 at 1:20 PM
Lancom LCOS router shows wrong values after firmware update. What can I do?
I've updated my Lancom LCOS router with a new firmware (version 8.00.01xx). After update, the router reports wrong values when monitoring traffic via SNMP. What can I do? Article Comments Please Update to Latest Firmware ...
Tue, 10 Jun, 2025 at 1:20 PM
Possible to modify Push Notifications?
First, awesome job on the mobile apps and getting Push Notifications to be a free feature of PRTG! With that said.. Is there any way to modify the way the push notifications work on the mobile apps? What we're looking to do is have ea...
Tue, 10 Jun, 2025 at 1:20 PM
PRTG disable AD Account
WMI sensor write message Connection could not be established (800706BA: ?????? RPC ?????????? - Host: <>, User: PRTGUser, Password: **, Domain: ntlmdomain:<>) (code: PE015). It appears that you are experiencing some difficulti...
Tue, 10 Jun, 2025 at 1:20 PM
Can I create sensor to compare the data created with the previous day
I need to compare the "data created" stamp of a file, with the previous day time stamp. If the "data created" stamp an the previous day don't match, the sensor shall warn Article Comments If the purpose o...
Tue, 10 Jun, 2025 at 1:20 PM
Monitoring processes in Linux
I've setup a custom snmplibrarysensor to monitor ntpd on my linux host. When I added the sensor it responds with a #1 when up and #0 when down. I'd like to configure the sensor to be: A. green - up when it's #1 B. red - down ...
Tue, 10 Jun, 2025 at 1:20 PM
How can I delete old logs (eg.: older than one year)
I need to make disk space (in the PRTG server) Article Comments Dear Enrique, You can adjust the settings for the historic data purging: "Setup > System Administration > Core & Probes > Historic Data Purgin...
Tue, 10 Jun, 2025 at 1:20 PM
Optional channels on custom sensor
Is it possible to provide "optional" channels with a custom sensor, i.e. to have channels in a sensor script which can be chosen or left out during sensor creation in PRTG? We currently use command line parameters to request addit...
Tue, 10 Jun, 2025 at 1:20 PM
When using Win API Event log I don’t have the option “Critical”
When using Win API Event log I don’t have the option “Critical” under the filter “Event Type” How can I add this option? Thanks. Article Comments Sorry, you can't modify this sensor. Please use the following custom exe/scr...
Tue, 10 Jun, 2025 at 1:20 PM
Powershell Script to get information from a html site and monitore in on prtg
hi there, I have prtg installed on a win 2k8 server. Now what i need to do is to monitor some projectors (inFocus) but they don't support SNMP so i cant put them in the prtg.. I thought of a powershell script to get information of t...
Tue, 10 Jun, 2025 at 1:20 PM
How can I transfer active sensors to other specific ws/server?
If i have 100 sensors and activated to different WS / machines, can i paused or stop 1 sensor and will use the sensor to other machines? If yes, how? Article Comments Hi, Thank you for using PRTG. If you have a PRTG 100 licen...
Tue, 10 Jun, 2025 at 1:20 PM
Does PRTG automatically setup or distribute the sensors on the network group? (first time setup)
On first installation, the system automatically setup sensors per machines, how can a user freely setup each sensors to specific machines. Article Comments Hi, Thank you for using PRTG. If you select one of your devices by cl...
Tue, 10 Jun, 2025 at 1:20 PM
Slowness in PRTG web interface
Dears, Kindly note that i am running PRTG V 8.3.1 since almost 4 years and recently accessing and working using its web interface is very slow. PRTG is running on a stand alone powerful dell server. Currently there is around 7000 sensors ...
Tue, 10 Jun, 2025 at 1:20 PM
SNMP HP ProLiant System Health :Access violation at address 00000000. Write of address 00000000
Hello, after the installation of the last HP SPP, i have this orror on the sensor SNMP HP Proliant System Health: Access violation at address 00000000. Write of address 00000000 all IML logs cleared. in windows event log i don't have ...
Tue, 10 Jun, 2025 at 1:20 PM
IIS WMI sensor and HTTP API
I am looking to script out all of the checks for bringing new servers online, but am running into issues with the WMI IIS sensor. According to the HTTP API, the only way to "create" a new sensor is by copying an existing one. This...
Tue, 10 Jun, 2025 at 1:20 PM
How can I get weekly / monthly surmised sensor statistic per group?
We are us each lab VLAN as group, in each group there are about 100 > 250 computers How can I get weekly / monthly sensor surmised statistic per my groups? Thanks. Article Comments Dear gonen Thank you for using PRTG. PRTG...
Tue, 10 Jun, 2025 at 1:20 PM
Miss leading downtime reporting
Hi All, We are using PRTG now for a while and it looks great. Although I have a question about the downtime reporting and the workflow for that. When an sensor is in ERROR, we acknowledge that error and I will investigate. When I cannot...
Tue, 10 Jun, 2025 at 1:20 PM
Port speed trigger in percent
I'd like to receive notification whenever a port on any of network switches reaches >90% usage. How can it be done? Article Comments Hey vobelic, this makes sense what kind of switches you use. As an example, with cisc...
Tue, 10 Jun, 2025 at 1:20 PM
Setting up SNMP on AIX
I am attempting to setup SNMP monitoring on an IBM AIX server. I have experience with RHEL and other flavors of Linux, OS X 10.x, Solaris 9 & 10, but never AIX. So far I've got the sensors turned on I believe but PRTG is giving me...
Tue, 10 Jun, 2025 at 1:20 PM
welche script sprachen unterstützt das prtg?
hei leute kurze frage welche sprachen unterstützt das prtg?? danke, Anita Article Comments Hallo Anita PRTG unterstützt direkt nur das, was in Windows nativ ausgeführt werden kann, also Exe und Bat, und je nach Windows-Ver...
Tue, 10 Jun, 2025 at 1:20 PM
Sensor Name Length and Probe Group Device
Hello, is there a way to define the length that the sensor name is? We have a NOC with a monitor screen that uses a map with a table filtered on downed sensors. We are missing valuable identification information for our sensors when they ar...
Tue, 10 Jun, 2025 at 1:20 PM
Does PRTG automatically choose what specific sensors suits your network?
After setup, when we choose automatic discovery, the system already choose what sensors it will activate per machines. Is this automatic each setup? Article Comments Hello, Thank you for using PRTG. Yes, this is indeed done a...
Tue, 10 Jun, 2025 at 1:20 PM
Custom SNMP sensor
I have a sensor with SNMP functionalities. i can query the sensor with Net-SNMP. I am using snmpget function. When I setup PRTG Monitor to monitor the device, I cannot monitor and the device is still down. I made a device and gave it the se...
Tue, 10 Jun, 2025 at 1:20 PM
Adding Load Balance device for Bandwidth check
Hi All... We are using RADWARE Load Ba-lancer, And please help me to add the same device for bandwidth checking... Thanks & Regards, Srinivas. N Article Comments Dear srinivas Thank you for using PRTG. If your load ba...
Tue, 10 Jun, 2025 at 1:20 PM
Feedback for SMS Notification
Hi all, How long does PRTG try to invoke the URL when submitting an SMS notification? Do I get a feedback when the SMS Service is not reachable? Best regards, Tilman PS: I read about the push notifications, looks very promising! ...
Tue, 10 Jun, 2025 at 1:20 PM
Server Specs for Windows IIS Reverse Proxy?
We have to install an IIS Reverse Proxy but we couldn't find any informations about the server specs. Do you have a best practice for this situation? Article Comments Hello, I'm afraid that we cannot give you a best prac...
Tue, 10 Jun, 2025 at 1:20 PM
Sensor always executed twice
I've got a problem with the execution of a custom sensor by PRTG: Whenever the sensor is executed, it's immediately re-executed 1 second later, so that it's always executed twice. Not considering the double execution, it execute...
Tue, 10 Jun, 2025 at 1:20 PM
Why I can not access PRGT web interface using firefox or Chrom
When I try to connect to the web using Chrome and Firefox this following message appear: Firefox: Firefox cannot guarantee the safety of your data on 172.16.50.90 because it uses SSLv3, a broken security protocol. Chrome: A secure connect...
Tue, 10 Jun, 2025 at 1:20 PM
Can my scanning interval be higher if I go straight to the VMware host?
I would like to get a more accurate reading of CPU and memory utilization but only reading every 5 minutes seems rather pointless. Can I scan every 30 seconds or so if I go directly to the host instead of Virtual Center? Article Co...
Tue, 10 Jun, 2025 at 1:20 PM
PRTG Upgrade - v15
Hi, I am planning to upgrade our PRTG v14 to the latest version. As a part of system requirement, it is recommended to have Microsoft .Net framework Version 3.5 and 4.0 (with latest updates). What if my server is running framework ver...
Tue, 10 Jun, 2025 at 1:20 PM
Beta - Application Pool Sensor
I have setup a beta version of Application pool sensor which check the memory for an application pool. The sensor was working with the previous version(v. 12) when I had test it couple of times. But now, its not working. Up setting up th...
Tue, 10 Jun, 2025 at 1:20 PM
How do I purge the SNMP Debug log on a Probe?
How can I delete or purge the snmp debug log from a probe located in C:\ProgramData\Paessler\PRTG Network Monitor\Logs (Debug) We have a probe which has a 55GB SNMP debug log and I cannot work out how to remove this without turning off th...
Tue, 10 Jun, 2025 at 1:20 PM
SNMP sensor in an external network
I have installed PRTG monitor and would like to monitor a SNMP sensor outside my network, located in a different WAN (remote sensor). Is this possible and how to achieve this? Thank you. Article Comments What exactly is the prob...
Tue, 10 Jun, 2025 at 1:19 PM
Retrieving data from deleted items
How can I recover history from a deleted device? Does any kind of procedure affect the other devices and sensors? Best regards, Stefano. Article Comments Hi Stephano, If you delete a sensor / device in PRTG the historic da...
Tue, 10 Jun, 2025 at 1:19 PM
Vary user agent string
I need to be able to vary the user agent string in the web stress tool (because output caching varies based on user agent). Is this possible? Thanks Article Comments Under "Browser Settings" you can define a user agent...
Tue, 10 Jun, 2025 at 1:19 PM
wleches Program
Hallo, ich habe eine Frage an Euch : Welches Program soll ich downloaden der mit die Statistiken generiert an welche PORTS/HOSTS meine uploadenen Dateien geschikt werden – und beziehungsweise was sind das fuer Dateien ( Vollständigen Da...
Tue, 10 Jun, 2025 at 1:19 PM
Suggestions to avoid "Not enough storage is available to process this command" error
We came into this issue recently, in a window of a few minutes we got many of our WMI sensors not only from groups running under core probe server but also sensors running under remote probe server. At the moment of the failures, we checke...
Tue, 10 Jun, 2025 at 1:19 PM
Notification not working for some devices
We have a group of 5 devices and library which defines notifications for a certain sensor (Syslog receiver) on every of these devices. While this notification works fine for some devices, it completely fails for others. On the devices where...
Tue, 10 Jun, 2025 at 1:19 PM
"When a sensor reports an error" option missing
Hello I need to have PRTG check for a status four times, before finally alerting if it is still in the down state. I can see that an sensor setting exists for this - "When a sensor reports an error", however for some reason thi...
Tue, 10 Jun, 2025 at 1:19 PM
SNMP Custom String - read value
Hi, I try SNMP Paessler SNMP Tester with one of my device (network printer). I read OID: 1.3.6.1.2.1.43.16.5.1.2.1.1 (it's a text message status displayed on network printer's screen - "ready to print" or "initi...
Tue, 10 Jun, 2025 at 1:19 PM
Share Disk Free sensor and authentication Access denied (PE030)
I'm having issues with a sensor checking the free space on a fileshare I have setup: "Cannot access file share: Access is denied(5) (code: PE030)". The Netapp CIFS Share I try to monitor is accessable through a DFS path my.d...
Tue, 10 Jun, 2025 at 1:19 PM
Sensor scanned more often than scanning interval
I created a sensor with scanning interval of 3 days, but it seems it is scanned more often than it was set up. Why can this happen ? I wouldn't like it to happen as every sensor check makes a phone call and if there are many of them at...
Tue, 10 Jun, 2025 at 1:19 PM
reporting sensor settings
Hi all got a issue and I coudn't find a solution or hint in the manuals and knowledge base. I need a report which contains all sensor's with the settings and devices which are monitored. The report is used for auditing purpose and t...
Tue, 10 Jun, 2025 at 1:19 PM
How to change the Historical tabs?
Hi, How to change the historical tabs in PRTG? The defaults ones are 2 , 30 and 365 days. I went thorough the user manual and found that the tabs are changeable from the default ones but I am not able to find the right options in WebGUI ...
Tue, 10 Jun, 2025 at 1:19 PM
SNP TRAP receiver Ouput
Hi, I have setup a test device (Cisco Router) to send traps to my PC running PRTG Monitor whenever there is a config change. When I make a config change I can see messages being received by PRTG but they don't seem to make any sense....
Tue, 10 Jun, 2025 at 1:19 PM
After recent software upgrade, "Hyper-V Virtual Machine" sensor fails on Server 2012
I just upgraded from 14.2.something to 14.3.10.2422. Four existing working sensors based on "Hyper-V Virtual Machine" now fail with the following error. WMI: Access violation at address 00AC8880 in module 'PRTG Probe.exe...
Tue, 10 Jun, 2025 at 1:19 PM
code: PE132
Hello, I'm getting this error: Response not wellformed: "(File C:\Program Files (x86)\PRTG Network Monitor\custom sensors\EXE\SqlChecker. ps1 cannot be loaded because the execution of scripts is disabled on this syste m. Please...
Tue, 10 Jun, 2025 at 1:19 PM
Notification "Add Entry to Event Log" does not create new log entry message when sensor alerts.
Our Version: PRTG Network Monitor 14.4.12.3410+ I have configured a notification under: My Account > Notifications > NotificationTEST > under "Add Entry to Event LOG" Logfile: PRTG Network Monitor Event Type: Error Even...
Tue, 10 Jun, 2025 at 1:19 PM
RoomAlert 11E sensors randomly display "No Data"
I have several sensors monitoring a RoomAlert Model 11E. Randomly, and in no particular order, the sensors alert with "No Data" and the following error message: "No response (check: firewalls, routing, snmp settings of devi...
Tue, 10 Jun, 2025 at 1:19 PM
Is it possible to monitor the HP IML log through an iLO4?
I have an HP DL308 G9 that I'm looking for a way to monitor the IML log. I know the HP Proliant System Health sensor will show a down state if errors exist in the IML, but is there a way to monitor individual alerts? Our server has a...
Tue, 10 Jun, 2025 at 1:19 PM
PRTG does not restart after an update. What can I do?
I downloaded and installed a new version of PRTG. Now, after updating PRTG, the PRTG core server does not restart anymore and I do not get access to the PRTG web interface nor to the Enterprise Console. How can I get PRTG up and running aga...
Tue, 10 Jun, 2025 at 1:19 PM