kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Saving Graph Image
When I click the link to download a graph as a PNG or SVG, it opens a tab in a new windows. However, when I right click to save that image nothing happens. I am not prompted for a download location nor do I get an error. This is happening i...
Tue, 10 Jun, 2025 at 1:29 PM
WMI to SNMP migration
hello , We have a PRTG probe where during our initial days of PRTG, we had added WMI sensor's for Monitoring Disk Space,Memory and CPU load as well as WMI service . Now, It just happened that this PRTG probe is heavily loaded with WMI ...
Tue, 10 Jun, 2025 at 1:29 PM
Syslog Receiver Sensor for Windows Server 2008 R2
I installed a Syslog Receiver sensor on a server with Windows 2008 R2, I am not receiving data. I understand that, software should be installed on the server. Is that correct? if so, what software should I install? Thank in advance. ...
Tue, 10 Jun, 2025 at 1:29 PM
PRTG (SNMP error # -2003)
Hello, When i try to get the SNMP sensor to work i keep getting (SNMP error # -2003), I have tried diffrent SNMP versions but i get the same problem all the time. Hopfully someone can help me out here or point me in the right direction! ...
Tue, 10 Jun, 2025 at 1:29 PM
Inverted Sensors
Hi there, I would like to request the feature of inverting individual sensors. We have a few cases where being able to selectively invert sensors is important, in particular: DR servers need to be running, but not their services unde...
Tue, 10 Jun, 2025 at 1:29 PM
Remote Probe in control of sending alerts back to the core
Hi there, first of all, apologies if my question doesnt make sense. I am relatively new to PRTG. I have been asked by my company to look at setting up some sort of network monitoring system. We have servers all over the world based on oilri...
Tue, 10 Jun, 2025 at 1:29 PM
HTTP Notification - POST DATA
Hi, I use the HTTP notification and it's working great. Only one thing missing and that's I can't send postdata information of the sensor itself. Is it possible to send information about the sensor or fault in the HTTP postdat...
Tue, 10 Jun, 2025 at 1:29 PM
custom state notification
Hello, I am currently working on the hw monitoring of dell servers, i am using your sensors for dell HW. My question is ... is there any option for notification if disk fails, is being rebuilded or it is offline? I mean is there option t...
Tue, 10 Jun, 2025 at 1:29 PM
RPC server unavailable
We have a random problem with our monitoring. Clients that we have setup in PRTG will return the RPC server unavailable error for all the sensors. This happens in a random base and it can be with 2 or 3 clients at the same time or mor...
Tue, 10 Jun, 2025 at 1:29 PM
Value lookup state "None" triggers status change
I'm creating a sensor that is not meant to return an explicit result on every run, and the state of the sensor should stay the same as before unless a different result is returned explicitly. I take it from the PRTG manual that this is ...
Tue, 10 Jun, 2025 at 1:29 PM
Will the current license remain when I upgrade from Version 12 to Version 14?
I am looking to upgrade from Version 12 to Version 14. Will my license stay the same? Article Comments Hello, Thank you very much for using PRTG. Yes the license will be kept and stay the same when updating from PRTG 12 to 14....
Tue, 10 Jun, 2025 at 1:29 PM
Disable RMON for auto-discovery
Is there a way to disable RMON in auto-discovery? For some reason PRTG adds RMON AND normal Interface sesnors ,since the RMON sensors are then pretty much a duplicate sensor to the interface sensor, I want to remove it from auto-discovery. ...
Tue, 10 Jun, 2025 at 1:29 PM
Supplying text messages with custom sensor doesn't work
I've created a custom EXE/XML sensor which, in addition to the sensor's state, should include a message to be shown in the PRTG interface. As far as I understand from the PRTG manual, this is what the <text> tag is intended fo...
Tue, 10 Jun, 2025 at 1:29 PM
Oracle SQL sensors for specifc system
Hello, We want monitor specific oracle database to our company, we need to specify a specific account to access these data and a string type of output format in a text file, how can do this with sensors SQL prtg? Thanx you. Regards ...
Tue, 10 Jun, 2025 at 1:29 PM
WMI event sensor
When adding an event sensor to a Windows server, it lists the event logs that are on the server including custom event logs that have been added like Internet Explorer. When I try to add anevent sensor for a WinXP machine it only list the...
Tue, 10 Jun, 2025 at 1:29 PM
PRTG Free edition and paid license terms
We have a paid edition or PRTG for our production environment. Are we also allowed to have a free instance/installation which can be given to Dev for testing monitoring solutions? Article Comments Hello, THank you very much fo...
Tue, 10 Jun, 2025 at 1:29 PM
Select sensors manually - no management tree
Hi, I try to create a report and when i go to Select Sensors Manually i don't have the management tree to drag and drop my sensors in the report. http://reho.st/self/9ff87ed2018b6f6fdd7e63c3c4136d4e4502e0d3.png Sensors Selected by...
Tue, 10 Jun, 2025 at 1:28 PM
Is there a way to monitor NAT Active Sessions?
On my Draytek Router I can watch a list of unresolved IPs on the NAT Active Sessions Table. Is there any application at all released by PRTG or otherwise with which I can monitor the traffic by IP, with domain resolution, that is going thro...
Tue, 10 Jun, 2025 at 1:28 PM
Best way to check if oracle forms and/or oracle reports servers are working fine
I need to check in a weblogic server different servers: Oracle forms and reports. Whisch is the best way (sensor) using prtg network monitor? Article Comments Dear David, At the moment PRTG does not offer any native sensors fo...
Tue, 10 Jun, 2025 at 1:28 PM
Would it be possible to add a 7 Days tab?
In PRTG Network Monitor, we have tabs for live graph, 2days, 30days and 365days which show the relevant graph. We have monthly and yearly graphs, Would it be possible to add a 7 day tab which would show a weekly graph? This would be reall...
Tue, 10 Jun, 2025 at 1:28 PM
Network interface auto-discovery
Hello, Apologies if re-asking the same thing again. When I'm using the auto-discovery method, regarding all the interfaces that not connected and not disabled, PRTG Identifies some of the interfaces and some not. For example, if I have...
Tue, 10 Jun, 2025 at 1:28 PM
brocade switches support
Hello I wanted to know does PRTG support brocade switches similar to cisco switches ? Can we do auto-discovery for interfaces on brocade as well ? Regards, Amar Article Comments The OID's that are used for network device...
Tue, 10 Jun, 2025 at 1:28 PM
How to remove PRTG HTML Alert Header
Hello PRTG How to remove PRTG HTML Alert Header as a shown in url? http://oi62.tinypic.com/2zz2n4g.jpg Article Comments Hi, The linked pic does not show any alarm, so do you mean the red warning box for disconnected probes? ...
Tue, 10 Jun, 2025 at 1:28 PM
Notification Condition Clear time
Hi, It is possible to create a "Notification Condition Clear time after at least..." as it possible on On warning state at least under notification tab. I would like to delay the clear state. Thanks Article Comments ...
Tue, 10 Jun, 2025 at 1:28 PM
How to change settings from a sensor type
Good Morning I need to know, how i can change the sensor-settings. For example i would like to change the lower warning limit of the Disk-Free Sensors. The changes should affect to all existing sensors and also to all newly created. Is ...
Tue, 10 Jun, 2025 at 1:28 PM
Problem with file-content sensor
Hi, I can't get the file content sensor to work properly. I get this error message every time: Cannot access fil,e: The system cannot find file specified(2) (code: PE031) I've checked some requirements: - File and path, seems co...
Tue, 10 Jun, 2025 at 1:28 PM
E-mail Notification Relay Access Denied
I installed PRTG today and am using the built-in mail server to send e-mail notifications. At the beginning I was only receiving the notifications sporadically and now I am not receiving them at all. When I look at the notification log al...
Tue, 10 Jun, 2025 at 1:28 PM
Device Status does not update
This is a strange one. On my user ID the status of all devices will not update. If I pause a device it will not show as being paused, and the log says that it was. This happens on Firefox, a fresh install of chrome, and the enterprise cl...
Tue, 10 Jun, 2025 at 1:28 PM
how can I monitor a device using ARP spoofing
in my network there are many computers using "ARP spoofing " how can i know those devices and monitor them ... is there any sensors should i add ? Article Comments Hello, Thank you very much for your KB-Post. I'm...
Tue, 10 Jun, 2025 at 1:28 PM
License transfer
So the latest firefox update just outright banned me from accessing my PRTG deployment due to SSLv3 security concerns. 2 questions, would the latest version address this? The other question is that if my current license is transferable to t...
Tue, 10 Jun, 2025 at 1:28 PM
CA Spectrum to PRTG list
Hi, We are currently using the PRTG as POC for future implementation Do you have some experience with exporting Database/list from CA spectrum and import it to PRTG as it was in the Spectrum ? I mean to import The tree and the IP of the...
Tue, 10 Jun, 2025 at 1:28 PM
Interactive Graphs. Part 2.
Part 1: https://helpdesk.paessler.com/en/support/solutions/articles/55593-interactive-graphs Hello, In new version 14.4.13.3722 you have added new feature "able to zoom into data graphs and to scroll on the time axis with according...
Tue, 10 Jun, 2025 at 1:28 PM
how can i monitor jitter delay in qos sensor tool
i am not able to find out the way to calculate jitter delay in voip by using PRTG networking tools Article Comments Hello, thank you very much for your KB Post. Jitter delay cannot be monitored with PRTGs QoS-Sensors in the m...
Tue, 10 Jun, 2025 at 1:28 PM
Several network sensors down since 14.4.12.3510 update
Prior to the 14.4.12.3510 update all our sensors were working fine. Since the update I have three servers where the following three (autodiscovered) sensors per nic have not come up: Network: Bytes Received/sec Network: Bytes Sent/sec Intel...
Tue, 10 Jun, 2025 at 1:28 PM
Exchange sensors not reporting.
I have two MSExchange Sensors on PRTG that come up during Auto Discovery but are not reporting data. MSExchange Store Interface: RPC Requests sent_Total MSExchange Store Interface: RPC Latency average (msec) _Total is there any exchange...
Tue, 10 Jun, 2025 at 1:28 PM
Timeout with sql-sensor
Hi There, I've created a basic SQL sensor to run a query and check the response. As soon as I start the sensor I get a timeout error. Steps I've taken: - create a windows user with DB read access mapping for Database X with...
Tue, 10 Jun, 2025 at 1:28 PM
EXE Notifications / PowerShell running 3 times ?!?
Hi, ...even the Demo PowerShell-Script ("Write the actual Time/Date to c:\temp\test.txt") is running 3 times, one pass every minute, after generating a notification with it and try to test the notification ("Test-Button on ...
Tue, 10 Jun, 2025 at 1:28 PM
Oki print Snmp Error
I'm frenche, sorry for my bad English I need to use PRTG on my printers Oki C2520 and Oki c5550MFP. But when i add the IP in PRTG, it doesn't found anything for my 2 printers. I have search solution i tried to add the printer SN...
Tue, 10 Jun, 2025 at 1:28 PM
Monitor SOAP-Interface
Good Morning Is it possible to monitor a SOAP-Interface? We are interested to monitor our interfaces, if they are running. We have a function in the Interface to monitor this case, but how can we connect with PRTG to this interface? Tha...
Tue, 10 Jun, 2025 at 1:28 PM
The Multimedia Class Scheduler service entered the wordt uitgevoerd state.
Hello, Since a few days this: The Multimedia Class Scheduler service entered the wordt uitgevoerd state. Notifycation is spamming our prtg logfiles. Can i ignore this, or do i have to take measures? With kind regards, Dave ...
Tue, 10 Jun, 2025 at 1:28 PM
How may i use webstress with Flash?
We have a Flash-site and we want to stress that URL. The Flash will be feeded regulary with XML-Data so the Flash-Layout is changed every 2 seconds. Therefore i need many users that call that Flash and rest on the site. Is that possible wit...
Tue, 10 Jun, 2025 at 1:28 PM
Report Header image does not change
I have modified my reportheader.png file in the webroot\images folder, however the standard reportheader image appears whenever I run a report. I have even gone so far as to totally remove the original image backup and it still shows the ...
Tue, 10 Jun, 2025 at 1:28 PM
Admin pages - disable authentication?
Is it possible to turn off authentication for the admin options? I get prompted for a username and password every time I try to go into the admin set up pages, kind of annoying. Article Comments Hey Isooney, I find this note ...
Tue, 10 Jun, 2025 at 1:23 PM
Monitor http error in the source code in a web site
Hey everyone, I need monitor error in the source code in a web site (error 500, 404, ...). PRTG have a monitor to make that, or I need to make a script to do that? Thank you. Regards. Nathalie Garrett Article Comments ...
Tue, 10 Jun, 2025 at 1:23 PM
Customize probe
Hello, customize our PRTG as the screen, but we'd like to also customise the probe servers by editing the probe interface between other items. Is it possible? Thank you Article Comments Could you please elucidate? What p...
Tue, 10 Jun, 2025 at 1:23 PM
Problem to access virtual machine in Hyper-v
Hi, I have problem to monitor virtual machine that reside in Hyper-V servers. (All fire walls are off) Is there any known issue while working with Hyper-V? Thanks. Article Comments Hey gonen, how is your way to monitor the ...
Tue, 10 Jun, 2025 at 1:23 PM
[How-To] Display PRTG Information on Mac/Linux Desktop with PRTG API
How can you display the Information of PRTG on your Desktop if you are using MacOS or Linux. Is this possible and how can this be done? Article Comments Each of the systems need a special tool to display this information. ...
Tue, 10 Jun, 2025 at 1:23 PM
Cisco SG 200
How can I monitor interface bandwidth on a cisco sg 200 switch? It doesn't appear to support SNMP - thought it does offer RMON. Has anyone come across this yet? Article Comments hallo, out of the box PRTG does not suppo...
Tue, 10 Jun, 2025 at 1:23 PM
NetApp Clustered Data ONTAP monitoring
We have recently installed NetApp Clustered Data ONTAP, but none of the sensors appear to be working. Are the NetApp PRTG sensors only compatible with 7-mode? Thoughts? Here's some some info on NetApp Clustered Data ONTAP . http://...
Tue, 10 Jun, 2025 at 1:23 PM
Can I use a script to have a sensor in error state return an integer value?
I have had several remote systems where the Cisco Switches have somehow went back to factory settings recently so I lose SNMP communication to the Switch while the Router is still up at the site. My thought process is to set up a Factory...
Tue, 10 Jun, 2025 at 1:23 PM
ping sensor default option
Hi, I would like to use some special configuration for all PING sensors for all my devices (due to IPS and IDS devices involved) How I can change the default configuration of the PING sensor or any other sensor that I want to use in my netw...
Tue, 10 Jun, 2025 at 1:23 PM
Does Paessler have support?
I have tried multiple times to contact Paesller through https://shop.paessler.com/en/openticket and several email addresses I have found from a previous purchase on PRTG network monitor. I have left my phone number and other contact inform...
Tue, 10 Jun, 2025 at 1:23 PM
Timeout During execution using SSH script
Hi All we are using PRTG version 14.3.11. I have created SSH script to monitor memory for SunOS server. Configuration: scanning interval:5 mins, connection time out: 3 mins and shell time out: 59 seconds. Error : " Timeout Duri...
Tue, 10 Jun, 2025 at 1:23 PM
Adding Certificate
Hello, I need to add some certificates (.crt) to our PRTG machines. but when i add them in /cert and restart the core server. noting happens. am i doing something wrong? With kind regards, Dave Article Comments Dear Dave ...
Tue, 10 Jun, 2025 at 1:23 PM
PRTG 14 - Group Graphs Output
Hi, I am wondering if it is possible to show under the graphs tab when clicking any of the groups on the PRTG console more useful information or some customized information Currently I have for each group 1 element (one interfaces) which u...
Tue, 10 Jun, 2025 at 1:23 PM
Number of sensor per probe
Is there a hard code limit on the number of sensor allowed on a probe? Right now, one of our probe is running more than 2000+ sensor. Does this affect the performance on PRTG? Article Comments Hey Divyesh, first, i want to r...
Tue, 10 Jun, 2025 at 1:23 PM
Remote Probe Icon
Hello! Is it possible to change the Icon of the remote probes? We would like to have the company icon for every customer which has a remote probe. Thanks! Article Comments Hello, thank you very much for your KB-Post. The ...
Tue, 10 Jun, 2025 at 1:23 PM
Limit search results
I have to delete 5000 Sensors, they are all labeled with some kind of variation of "USERPORT". If I search for USERPORT i get all 4800-and-something Sensors and its just too much for PRTG. I can select them all, but when I click...
Tue, 10 Jun, 2025 at 1:23 PM
Automatic detection of link maximum speed
I would like to ask that PRTG support automatic detection of a link's maximum speed and display via a percentage. Manually defining link speeds is unnecessary given that Cisco, Avaya, and many other manufacturers support automatic dete...
Tue, 10 Jun, 2025 at 1:23 PM
How to find number of sessions opened for PRTG?
I want to find the number of users currently accessing PRTG or say number of session currently accessing PRTG. Also, is there way to kick-out users which are currently not using it? Article Comments Hi again Divyesh, It isn&...
Tue, 10 Jun, 2025 at 1:23 PM
notification problem : too many connection
Log Entries show below messages: Status sending Email: "user@gmail.com" too many connections from your IP (rate controlled) -----------------any one knows how to cancel or disable "rate controlled' ? Articl...
Tue, 10 Jun, 2025 at 1:23 PM
HTTP Content Sensor wih String
Is it possible to have a sensor like http Content which can handle real Content like Strings. We have some Status Websites with the following simple text output Status: [OK] Info: [Everything OK] Now it would be nice to have a sensor...
Tue, 10 Jun, 2025 at 1:23 PM
force sensor to be at down state by command
hi how can force any kind of sensor to be in down state by command ? there is any special tool that doing that ? if yes from where i suppose to download it ? avi Article Comments You can simulate an error state by using the AP...
Tue, 10 Jun, 2025 at 1:23 PM
HTTP/1.1 500 Internal Server Error on HTTP Advanced Sensor
Hi I have added a new sensor to an existing single installation of PRTG. It has over 100 sensors on this single probe. None have caused an issue like this before. The sensor does a POST every 60 seconds to a specified URL. The URL is correc...
Tue, 10 Jun, 2025 at 1:23 PM
Does PRTG can monitor port state up or down?
Does PRTG can monitoring Cisco swith port state ? Now, after Auto group add device, PRTG insert switch's only UP state ports with name, green GigaEthernet18. What I can to do if I want to monitor every port, now I only set on switch sn...
Tue, 10 Jun, 2025 at 1:23 PM
Why are WMI sensors use more system resources?
Hello all, Can anyone tell me why WMI sensors use more system resources and how using SNMP Service is much better than WMI ? Article Comments You could find information in the following link https://helpdesk.paessler.com/en/su...
Tue, 10 Jun, 2025 at 1:23 PM
Report - Printed pages per month
Is it possible to get a report for printed pages per month for all Pagecount sensors? It would be great to get a scheduled monthly report! Article Comments Hi, what precise sensor are you using here? Dec, 2014 - Permalink ...
Tue, 10 Jun, 2025 at 1:22 PM
Will PRTG Support Exchange 2013
There're no sensor can work with Exchange 2013 CAS or Mailbox role right now. Article Comments hello, we are working on it. It is not yet certain when we will have native Exchange 2013 support. May, 2013 - Permalink ...
Tue, 10 Jun, 2025 at 1:22 PM
how to be alerted when a monitored node rebooted?
How I can be alerted when any sort of host will reboot? I looked into uptime snmp sensor, but it hasn't any "extra" options.. many thanks, Gianluca Article Comments Could the Uptime Sensor be of any help? Dec, 2...
Tue, 10 Jun, 2025 at 1:22 PM
SNMP trap source
I'd like to monitor all traps arriving on the prtg probe, so i've setup only one trap sensor on the probe itself. The received trap sender is only identified by the source field inside a trap message, which is only an IP address. Is...
Tue, 10 Jun, 2025 at 1:22 PM
SMART
Hello, I want to monitor our workstations useing smart, but i can only find IDE smart sensors. is it possible to use this sensor with SATA? And when pc's turn off prtg turn red, is thare a way to avoid prtg giving warnings when the ...
Tue, 10 Jun, 2025 at 1:22 PM
Sensor Factory and Results from a Down Source Sensor
I need to calculate the number of remote desktop sessions which are active across a pool of servers. However the number of the servers that are powered and running varies according to the time of day (i.e. all during peak times, some to few...
Tue, 10 Jun, 2025 at 1:22 PM
CIFS/Shared folders performance Monitoring
Hi, Is there a way to monitor CIFS performance from one location to other ? For example file copy from one server to other or from PRTG server to other server or vice versa. I found the CIFS sensor which is good to monitor folder changes...
Tue, 10 Jun, 2025 at 1:22 PM
Does PRTG have a catch-up function?
I have some Windows CE devices installed on remote locations. I would like to monitor these devices, by generating a custom XML or CSV file, that PRTG should import periodically. My problem is, that these devices are sometimes offline, mean...
Tue, 10 Jun, 2025 at 1:22 PM
Only getting some notifications
I did not setup PRTG myself but I do set up secondary alert filtering software and we have alerts being sent to the email resource for this alert filtering software. I've verified the software isn't deleting or disregarding the aler...
Tue, 10 Jun, 2025 at 1:22 PM
I do not got bandwidth
Hi, I do not got good date in NetFlow Sensor, I got only Graph with speed only about 7-8 kbps I play some movie on youtube in that moment. Second question, I installed PRTG in production something like test, we plan to buy 3 licences. Now I want...
Tue, 10 Jun, 2025 at 1:22 PM
File Content Sensor (Line Feed vs Carriage Return)
I am attempting to monitor a tomcat log file (catalina.out) running on a linux server. When using the File Content Sensor and searching for a simple string such as "error" PRTG returns the entire log file in the message, not just ...
Tue, 10 Jun, 2025 at 1:22 PM
How to use File Content Sensor with Linux?
I am trying to get a sensor configured to read the last string of a particular logfile on out linux server running Ubuntu 14.0.1. I have verified that the credentials and exact path to the file are correct, and I am receiving this error: ...
Tue, 10 Jun, 2025 at 1:22 PM
Push Notifications not working on PRTG mobile app iOS v8.1.2
I have an iOS device (iPad) running the mobile app on iOS v7.1 and I receive all push notifications no problem. My iPhone 6 is running iOS v8.1.2 and after installing the PRTG mobile app and setting up the push notification settings, I neve...
Tue, 10 Jun, 2025 at 1:22 PM
When syslog receiver gets production release?
Hello, I'm using/testing syslog receiver PRTG 14.4.12. I know it's still beta version, but in production release it would be great to have messages rows coloured by severity, facility and so on as configured option. It would be mo...
Tue, 10 Jun, 2025 at 1:22 PM
why I get this line of problem: "70 % Delay (Other Interval Delay) is above the warning limit of 50
Although there's no problem with my server, on which PRTG is installed. Article Comments please increase your scanning intervals, they are too low. The PRTG server simply can not keep up with the monitoring. Either a lot o...
Tue, 10 Jun, 2025 at 1:22 PM
SNMP ath0 vs wifi0 on UBNT?
Which interface is used for the WLAN interface on SNMP is it ath0 or wifi0 in UBNT? Thanks Article Comments Is ath0 in version 5.3.x - 5.5.x. Thanks. Dec, 2014 - Permalink
Tue, 10 Jun, 2025 at 1:22 PM
trouble with SNMP Custom sensor
Hi, I have a problem regarding register SNMP Custom Sensor. I have Two PRTG Version. (Ver 6.2.2, Ver 14.4.13) But I couldn't register it in Ver 14.4.13 Device is Bluecoat PROXY, OID is 1.3.6.1.4.1.3417.2.11.2.3.2.0. If I try ...
Tue, 10 Jun, 2025 at 1:22 PM
Sensor monitor trigger if only 1 PRTG server sensor fails
I want PRTG to use an HTTPS sensor to monitor a particular firewall. In my PRTG configuration, I have two servers, a primary and a failover. Normally, both servers are able to see the sensor just fine. When we have problems with one of o...
Tue, 10 Jun, 2025 at 1:22 PM
Suppress traffic unusually low notifications for multiple sensors?
I saw a 3 year old question about this same issue. I have a couple hundred sensors that throw unusually low traffic notifications every so often. If the link is down other sensors would notify me of such, but low traffic isn't somethi...
Tue, 10 Jun, 2025 at 1:22 PM
PRTG multi tenant
Hello, We are looking at PRTG as a solution to monitor our network. I understand that PRTG is multi tenant aware and that we can monitor overlapping remote ip ranges with remote probes. As an example; PRTG server in DC with unique ip ...
Tue, 10 Jun, 2025 at 1:22 PM
How can I send notifications from PRTG to Twitter?
The Twitter Custom Notification is not working anymore. I also noticed that PRTG dropped its own Twitter notification in the 8.1 release. What can I do to send notifications to Twitter? Article Comments PTF Tweet Twitter has c...
Tue, 10 Jun, 2025 at 1:22 PM
Change 'Value Type' for Sensor from SNMP Library
Hi, could you give me a hint how to change Value Type for existing sensor added from SNMP Library template? PRTG shows values as Gauge, I need Delta value. To solve problem in another way: how to check OID value for sensor added from S...
Tue, 10 Jun, 2025 at 1:22 PM
Printed Page Difference sensor
The Printed Page Difference sensor, shows a print speed (pages per second) and a Print page volume. In the chart you can only select the pages per second for trending on a graph.. which is pretty much useless. I need to be able to view it...
Tue, 10 Jun, 2025 at 1:22 PM
[How-To] Use more than one shell file in EXE/XML
I want to use a functions shell class in all of my EXE/XML scripts. Some functions are returning and maybe it is useful to handle events or „pushes“ to another shell file, beside PRTG. Maybe a reset of an value in a database or something...
Tue, 10 Jun, 2025 at 1:22 PM
PrtgShell module not loaded: ensure the module is visible for 32-bit PowerShell
I have got the "PrtgShell module not loaded: ensure the module is visible for 32-bit PowerShell" after moving custom sensors (PS) to new probe. The new probe is the same Windows 7 64bit. I have already installed .Net 4, I have ...
Tue, 10 Jun, 2025 at 1:22 PM
Best HDD sensors for workstation
Hello, We have around 100 workstations within our company, and we would like to see if the hard disks are still working without any problems. or see when the disk is about to fail. the sensor we are using at the moment is the "WMI...
Tue, 10 Jun, 2025 at 1:22 PM
SNMP Linux Disk Free Sensor dont works
I just configured snmp for a linux box. The CPU, and Memory works ok, but the snmp disk free sensor dont work, the error is: No such instance (error SNMP # 223) Any ideas? Thanks! Article Comments Have you checked the Linux...
Tue, 10 Jun, 2025 at 1:22 PM
RMON sensor
Hello, I have SNMP RMON sensor on Cisco switch. It is possible to monitor "Received" and "Transmitted" traffic separately (in separate Channels)? Article Comments Hi MAA, The SNMP RMON Sensor just measure...
Tue, 10 Jun, 2025 at 1:22 PM
Sensor groups inside device
Hi PRTG team, I am wondering if you plan to add sensor groups for device. What I am trying to achieve is group certain types of graphs: interface statistics, load-blancing statistics into categories. This would make easier navigation. An...
Tue, 10 Jun, 2025 at 1:22 PM
Windows Server 2012 - Event error
Hi, I have a Windows Server 2012 Standard installed on VMware ESXI 5.1. After installing PRTG, the server manager dashboard shows a warning in manageability: Online - Data retrieval failures occurred. The notification is: Configurati...
Tue, 10 Jun, 2025 at 1:22 PM
Windows 8.1 Touch Enabled App
Adding touchscreen Windows laptops to our organization. Saw there is a Win8 phone app. The Android version is very useful. Does Paessler have any plans for Win 8 console, app or perhaps a port of the Phone version to other Windows touch dev...
Tue, 10 Jun, 2025 at 1:22 PM
Extended alerts
Hi Folks , I have a question about our down sensors. My manager want from me can't handled thing. After , i have just the way want a help to you. Sir Says , Our down alerts , detailed listed with anywhere clicked or onmouse act...
Tue, 10 Jun, 2025 at 1:22 PM
WMI problem after latest version update?
After upgrading to the latest PRTG version this moring, the local and cluster probe health has been in a warning (and sometimes down) state. With the following error; "104 % Delay (Probe Interval Delay WMI) is above the error limit o...
Tue, 10 Jun, 2025 at 1:22 PM
Authenticating to PRTG via bookmark
Hello all We have a PC connected to a large screen here that cycles through maps pages. I have created a bookmark with the maps I would like to display but when the bookmark is used for the first time I am redirected to a login prompt. On...
Tue, 10 Jun, 2025 at 1:22 PM