kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Comment out specific channel definitions in Sensor Factory settings
It would be nice to comment out specific parts of the Channel Definition in Sensor Factory Specific Settings. This would be convenient when those channels are down because your staging a probe before rollout or down for a long period of mai...
Tue, 10 Jun, 2025 at 12:47 PM
Script Returns string, how to handle this in PRTG?
I would like to use this script to monitor the state of Antivrus on several computers, but it returns a string and prtg can't handle a string value in the "EXE/script" sensor! Is there another way to resolve this? This is the ...
Tue, 10 Jun, 2025 at 12:47 PM
Using REST Sensors to monitor EMC Unity filesystem usage
Hello, I want to use the RESTDell EMC Capacity Sensors to monitor the filesystem usages on our EMC Unity, but after adding the sensor it says: Cannot load endpoint https://xxx.xxx.xx.xx/api/instances/systemCapacity/0?fields=sizeFree,siz...
Tue, 10 Jun, 2025 at 12:47 PM
Redhat disk free NULL2
RAM, traffic, Processor, ... is monitored with SNMP with success. But senssor "SNMP Disk free" is not working. If I use SNMP V1 the error message is "NULL2", if V2 error message is: "#N SNMP_EXCEPTION_NOSUCHINST...
Tue, 10 Jun, 2025 at 12:47 PM
down state when probe disconnected
Hello, My aim is to find when and how long a probe was disconnected from the server. Actually when the connection come back the data from the probe are sent to the server. I'm try to figure out how to make the disconnection (error) stat...
Tue, 10 Jun, 2025 at 12:47 PM
How can I enhance Exchange Server monitoring with PRTG?
Besides the natively available Exchange server sensors in PRTG, are there even more possibilities to monitor Exchange databases, mailboxes, etc.? Article Comments This article applies to PRTG Network Monitor 13.2.5.2337/2338 or ...
Tue, 10 Jun, 2025 at 12:47 PM
Monitoring different locations
Hello, we want to monitör different location's datacenter on our monitör center. For example when a location's server storage area getting low we want to get inform by prtg. Is it possible to monitör different locations by prtg?...
Tue, 10 Jun, 2025 at 12:47 PM
Add remote probe twice
Hi all... I have the requirement to monitor two different groups of customer systems with a single remote probe. That's not really a problem because I can use different groups. But the whole thing should be displayed in a map, for whi...
Tue, 10 Jun, 2025 at 12:47 PM
Is the API stable or is it likely to change?
Is the API stable or is it likely to change? Article Comments Hi Matthew, The API of PRTG is stable. We have planned however to further improve the API. This includes new functions, easier functions and so on. However the main...
Tue, 10 Jun, 2025 at 12:47 PM
Uptime Report as .csv
How can I get the Top 100 Uptime report to come out as a csv file instead of a pdf? Article Comments Unfortunately, it's not possible to create CSV reports for those, as they lack the necessary data files. Kind regards,...
Tue, 10 Jun, 2025 at 12:47 PM
How to Remove Graphs and history From Email Notification
Hello Team, We would like to remove graphs and history from email notification. How we can exclude only graphs and history from email Notification ? Regards, Shahu Article Comments I got the answer ..we need to edit the ma...
Tue, 10 Jun, 2025 at 12:47 PM
File Content Sensor
I'm trying to find the file content sensor in our appliance, but it's not there. Please advise on how adding the sensor. Thx Article Comments Have you tried searching for the sensor in the Add Sensor dialogue? Did you en...
Tue, 10 Jun, 2025 at 12:47 PM
sflow problem
i have hp E2620 (10.0.9.12) and cannot receive any informaton from switch. my prtg ip 10.0.10.151 Destination Instance : 1 sflow : Enabled Datagrams Sent : 11913 Destination Address : 10.0.10...
Tue, 10 Jun, 2025 at 12:47 PM
After update to version 18.1.36.3738 it stopped working
After the update to mentioned version de program stopped working. The services are stopped and can't be restarted. When I try to start the program I get the popup: "getItem: list index out of bounds (%d)" What can I do now to...
Tue, 10 Jun, 2025 at 12:47 PM
Cisco snmpv3 interface no show
Hi. My name is Park. I'm korean I have a hard time these days. An Auto-discovery on nexus and catalyst doesn't show port, vlan interface sensors. Symptoms only appear in snmpv3....?.? I need your help. Thank you Arti...
Tue, 10 Jun, 2025 at 12:47 PM
Network and Wireless Traffic Flatlined since updating Firewalls
Ever since I updated both my primary and secondary Palo Alto firewalls the network traffic is showing as flatlined for both wired and wireless traffic on both firewalls. Is there a way to reset the probes? Thanks for the guidance I'm ...
Tue, 10 Jun, 2025 at 12:47 PM
Creating a report on all notifications
Is there a way to create a report with all the notifications set up on the multiple sensors we have setup Article Comments Hi there, Unfortunately, there is no unified report to get these information. However you can see which...
Tue, 10 Jun, 2025 at 12:47 PM
Hype-V network
How can I add a sensor to monitor hyper-v network of each virtual machine how much using? I am using windows 2016. Article Comments Dear Flegy, please add the Hypervisor as device object in PRTG, then create the according se...
Tue, 10 Jun, 2025 at 12:47 PM
PRTG server only accesible on my network
Good morning ! I'm writing from France so excuse my english. I have implemented PRTG in my business to analyse netflow and I would like to have a access to the analyses everywhere . It's for that reason that I download the android a...
Tue, 10 Jun, 2025 at 12:47 PM
PRTG Feature request
Hello, Just a couple of feature requests we have thought of whilst using PRTG over the last few years - Manually specify values when a link hits a certain percentage for example 600mb on a 1gb connection would turn red on a PRTG created...
Tue, 10 Jun, 2025 at 12:46 PM
Export device list with unknown status
Hi there people, I'm looking for some guidance on what API command I need to use to output a list of devices or sensors that are currently not receiving data (collected under the grey ? tab in the gui) and push it to a csv. I've...
Tue, 10 Jun, 2025 at 12:46 PM
Can I Have an Alarm for After-Hours Logins?
I want an alarm trigger for people that login after hours. Is this possible? Article Comments Dear jcarlson, please clarify, do you mean log into PRTG, or log into Windows? Jun, 2018 - Permalink Ah, sorry. I'm re...
Tue, 10 Jun, 2025 at 12:46 PM
Analyse Snort Output via PRTG
We are currently running snort as IDS/IPS on some of our firewalls. Is there a "comfortable" way of analysing snort's output-messages (Unified2-format) to have a nice looking integration withinin PRTG? I tried using the syslog...
Tue, 10 Jun, 2025 at 12:46 PM
Probe out of memory
Hallo Paessler Team. bei einer unserer Remote Probes, haben wir festgestellt, dass die 4 GB Ram zuwenig sind. Den RAM des virtuellen Remote Probe Systems haben wir auf 8GB erhöht. leider Crashed der Service nach wie vor in regeläßigen A...
Tue, 10 Jun, 2025 at 12:46 PM
Applicatio monitoring in PRTG
I would like to monitor several aspects relating to applications and I would like to know if these are possible in PRTG. 1. Can I monitor what applications are running on a server or client? I would like to get a list of these application...
Tue, 10 Jun, 2025 at 12:46 PM
Filter all Devices with only one Sensor.
Hello, i need to filter all my devices by the amount of their sensors. Specially in this case i need all devices with only one Ping Sensor. Is something like this possiple? Thank you in advance for your help! Article Comments ...
Tue, 10 Jun, 2025 at 12:46 PM
Exchange 2016 Count script - XML Parser mismatch: - (code: PE231)
Hi, Im trying to run a script in PRTG that display how many mailboxes have Mailbox Auditing Enabled. $Truecount = Get-Mailbox -filter {(servername -eq "<ommitted>" -or servername -eq "<ommitted>" -or ser...
Tue, 10 Jun, 2025 at 12:46 PM
WMI CUSTOM STRING: need help with output
Hi, I am attempting to monitor RD Gateway Connections to see if anyone is logged in. My WMI query is SELECT UserName FROM Win32_TSGatewayConnection I have successfully created a WQL file and a simple sensor in PRTG, which returns the...
Tue, 10 Jun, 2025 at 12:46 PM
Valid OID return 2 (NULL2) value
Hi. I using PRTG to monitor APC ATS device. I am using proper MIB library and iReasoning MIB Browser. When I use walk option then one of many returned values are: Name/OID: atsInputVoltage.1.1.1; Value (Integer): 230 for OID .1.3.6.1.4....
Tue, 10 Jun, 2025 at 12:46 PM
Extracting system information tab data in bulk?
Hi Paessler, happy Friday and hope you are all well :) I have been tasked with the unenviable job of categorising ALLLL our servers, we have no documentation of which servers do what and the RMM tools here are weak. I was hoping to so...
Tue, 10 Jun, 2025 at 12:46 PM
#N SNMP_EXCEPTION_NOSUCHINSTANCE223 for AP8853
Hello Great minds, Kindly assist. I would want to monitor APC PDU Model AP8853 for OID 1.3.6.1.4.1.318.1.1.26.8.3.1.4. When I run the paessler SNMP tester v5.2.3 i get readout 6/8/2018 1:42:19 PM (27 ms) : SNMP V1 6/8/2018 1:42:19 P...
Tue, 10 Jun, 2025 at 12:46 PM
Problem Reading Description of the interface
Hello There, I've added several cisco switches in my PRTG and the I customized the SNMP COMPATIBILITY OPTION to be able to have access to the description of my interfaces on each sensor as well , i changed the default setting to : [ifde...
Tue, 10 Jun, 2025 at 12:46 PM
Problem with SNMP Compatibility Option
Hi there, Is there any chance i could change the snmp compatibility option of the interfaces (snmp traffic sensors) Which I've been manually added? I've added some sensors manually and some of them by auto discovery , sensors wh...
Tue, 10 Jun, 2025 at 12:46 PM
Can i delete the "Messages" history from a Syslog sensor?
I initially set the sensor to capture all Severities, but then after tunning it, I'd like to reduce the scope to just 0-4 . But the log under the "Messages" tab keeps showing the full history ... is there a way to "prune&...
Tue, 10 Jun, 2025 at 12:46 PM
Move PRTG
Hi We use the PRTG monitor today but wish to setup the PRTG monitor on a new server in our organization. The plan is to transfer one and one sensor to the new server. Can we use two servers with PRTG in a transition? Is it possible to exp...
Tue, 10 Jun, 2025 at 12:46 PM
Juniper Netscreen MIB File
Dear Technical team, could you please tell me what is the OID for SNMP Juniper NS System Health? thanks a bunch. Article Comments Hello there, Thanks for your inquiry, we appreciate your contact regarding this matter! Wi...
Tue, 10 Jun, 2025 at 12:46 PM
SSL Method used when using execute http action and execute program
I working with Nexmo sms notification. Nexmo will only support TLS 1.2 for all API/HTTPS request. How to check whether PRTG is using TLS 1.2? Article Comments Hello there, I would recommend to use the SMS type notification ins...
Tue, 10 Jun, 2025 at 12:46 PM
SNMP down is not an Error
Hi I have a SNMP query on my Firewall. They check, if a vpn tunnel is up or down But when a tunnel is going down, I dont receive a warning. For PRTG is still everything ok How can I change that? I have in settings the "Trigger '...
Tue, 10 Jun, 2025 at 12:46 PM
http sensor understending
Hi, I have a remote probe monitoring a dc. I want to monitor a webserver with a GET request, and the HTTP sensor does what I'm looking for. My question is related to whom add the sensor: - the remote probe - the device (i.e. webserver)...
Tue, 10 Jun, 2025 at 12:46 PM
Using REST Dell EMC filesytem Sensor to monitor Unity filesystem usage - 2
Hi, @Moderator: Please delete my previous thread, I could solve that error message. I wanted to add the REST Dell EMC Dateisystem Sensor to monitor Unity filesystem usage but when trying to add it I receive the message: No Objects for m...
Tue, 10 Jun, 2025 at 12:46 PM
Moving Objects with sensors from different servers
I have 2 PRTG in my network,PRTG 2 is a free ver while PRTG 1 is a licensed. I need to move all objects from PRTG2 to PRTG1. I was able to move most of them however, few object I created on PRTG1 cant added there sendors however these se...
Tue, 10 Jun, 2025 at 12:46 PM
Monitor iSCSI Connection - Windows
I have storage connected to windows servers running video recorder software. I want to monitor if the iSCSI connection exist. The closest I seem to find is the Windows WMI disk space free monitor. This won't work because the storage...
Tue, 10 Jun, 2025 at 12:46 PM
RPC failure some of the time
I receive error 800706BE: The remote procedure call failed often, but not consistently when a particular server has it's CPU usage checked. The probe will check the CPU, and sometimes the Disk Free, generally come back with a status &q...
Tue, 10 Jun, 2025 at 12:46 PM
How can I view traffic with the parameters "Source IP, Source Port, Destination IP, Destination Port
I'm using a trial version PRTG (18.2.40.1683). I added a network device (router Cisco) and created a netflow v9 sensor. The "Top Connections" dashboard show a traffic with parameters "Source IP, Source Port, Destination I...
Tue, 10 Jun, 2025 at 12:46 PM
How to conf VPN VIGOR and VPN FG in PRTG
Hi all! We have several hundred vigor, fortinet devices, using VPNs. We want monitor VPN traffic and state. But I can scan in PRTG. PRTG just support VPN ASA Cisco. Are you help me ? Thank you Article Comments Hello there, ...
Tue, 10 Jun, 2025 at 12:46 PM
Does Huawei Q5CXLL16 support STM-4/STM-1 module?
Does Huawei Q5CXLL16 board support STM-4/STM-1 module? Article Comments Hello adamxx88, thank you for your inquiry. Unfortunately, it doesn't sound very PRTG related. I've published it so that anyone from the communi...
Tue, 10 Jun, 2025 at 12:46 PM
NetFlow 9 - ASA 5512
Hi I had the Netflow tool up and running and it was working great and coming back with useful data. About 12 hours after in the small hours of the morning the data stopped. I refreshed, tried amending the time flow update interval and tem...
Tue, 10 Jun, 2025 at 12:46 PM
PRTG sensor alarm based on value in some time range
Hello. My sensor count switch dropped packets. I would like to set alarm basen on dropped packets count in some time period. For example. If switch will drop 100 packets during one hour it is not error, but if 100 packets will drop in one...
Tue, 10 Jun, 2025 at 12:46 PM
Report Email Notification
Good afternoon, I am in the process of changing the default reports to something that works more for our clients. We are attempting to change the email notification for the report delivery. We've modified the mailtemplates\mailrepor...
Tue, 10 Jun, 2025 at 12:46 PM
Can I filter my alerts by items that are NOT tagged with a certain tag?
Right now I use a shortcut with the following URL to view all sensors/devices that are tagged with a specific tag like this: https://prtg.paragusit.com/sensors.htm?filter_tags=@tag(FilterTag) I want to review all sensors that are specific...
Tue, 10 Jun, 2025 at 12:46 PM
Cannot add AD replication probe to remote Domain Controller
I'm testing PRTG with the hope of convincing my employer to buy it. One of the deal-breakers is monitoring AD replication errors. When I try to add the Active Directory Repliation Errors sensor on a DC in a remote site I get an error...
Tue, 10 Jun, 2025 at 12:46 PM
SunBurst
Hi everyone ! How is it possible to enlarge the end of sunburst ? (because the name of my server is too long for read on sunburst) https://imgur.com/a/s4omi47 Article Comments I'm afraid that it's not possible. Sorry :...
Tue, 10 Jun, 2025 at 12:46 PM
How to view alerts and devices in one view?
Previously in v15 i was able to create a dashboard that had the alerts and devices view in one page. After upgrading to v18 i am not able to achieve the same functionality. The best i can do is create a map with alerts and the device group ...
Tue, 10 Jun, 2025 at 12:46 PM
Can I use PRTG to monitor AWS EC2 in China Ningxia or Beijing?
Can I use PRTG to monitor AWS EC2 in China Ningxia or Beijing? I tried to use Amazon CloudWatch sensors to monitor my AWS EC2, but always failure. And please check whether it can apply these request in China area? Article Comments ...
Tue, 10 Jun, 2025 at 12:46 PM
Sensor alarms based on value in time period.
Hi. I am monitoring packets dropped on switch port. I would like set alarm for this sensor based on count of dropped packets value in some time period. For example if dropped packets counter is 100 during one hour it is not error - it is ...
Tue, 10 Jun, 2025 at 12:46 PM
Why and when to use ping sensor
A little weird question regarding the "ping" sensor. When you have a device with several sensor, is there any need for a ping sensor then? Wouldn't the lack of information from other sensors mean much the same? Any good gu...
Tue, 10 Jun, 2025 at 12:46 PM
SNMPv3 Problem Error #16
So I'm trying to set up the SNMP sensors on one of my HP switches, however, they go down instantly even with the proper credentials. So I used the PRTG SNMP tester and checked to see if the authentication works (which it does), but then...
Tue, 10 Jun, 2025 at 12:46 PM
HTTP Push Sensor
Hi, My http push sensor is only accessible with the internal IP no with external or domain. All firewall is open for port 1051 Have you an idea ? Article Comments But the webinterface works externally? The port is correctly ...
Tue, 10 Jun, 2025 at 12:46 PM
Sensor Limit
The website recommends to not exceed a number of 10.000 sensors per core-server. Does this mean all sensors combined (so also paused sensors) or just the actively running sensors? Article Comments Hi there! This limitation ref...
Tue, 10 Jun, 2025 at 12:46 PM
DHCP SNOOPING SENSOR - STRING
Hi, We are using DHCP SNOOPING in our network for HP. IN PRTG we have one sensor which should monitoring on which vlan Snooping is enabled. Switch reported string in hex Example 80-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-...
Tue, 10 Jun, 2025 at 12:46 PM
MIBs for SNMP Traps
Hi I just need some clearification about SNMP traps and MIB files. 1) MIB for SNMP traps has to be copied to /MIB directory NOT via the MIB Importer v3? 2) In a distributed deployment, the MIB files only have to exists on the primary ...
Tue, 10 Jun, 2025 at 12:45 PM
Replicate Multiple Schedules for sensors
I want to configure 2 separate pause time stamps( for example from 14/06 15:00 until 19:00 and 15/06 15:00 until 19:00 ) for many sensors, but i cant pause the whole group of sensors. Is there a way to create that schedule and replicate fo...
Tue, 10 Jun, 2025 at 12:45 PM
PRTG support for Port-channel sub-interfaces
I am getting below error after adding a port-channel sub-interface using SNMP traffic sensor. PRTG were able to detect the port-channel subinterfaces and once it is added, it will report that it is down. This issue is not occurring when t...
Tue, 10 Jun, 2025 at 12:45 PM
Windows Update Status Errors - XML: The returned XML does not match the expected schema. (code: PE23
I have 6 different servers that all have the Windows Update Status sensor in them and they all stopped working at the same time and throwing the same error. Error Message: XML: The returned XML does not match the expected schema. (code...
Tue, 10 Jun, 2025 at 12:45 PM
HTTP Push Sensor string
Hi ! Why is not possible to push a data string in value of the HTTP Push sensor ? I have many information in string (number of version of the software of my corp...) Is it possible to modify this directly in database ? Article Com...
Tue, 10 Jun, 2025 at 12:45 PM
Is it possible to compre two file (CheckSum)?
Hello, I have two FTP-Servers and need to check if both of them have the same Version of a file. Is this possible to monitor? Thanks in advance Article Comments You probably need a custom script and either a Custom Script Se...
Tue, 10 Jun, 2025 at 12:45 PM
One sensor to monitor many printers queue
Hello. We almost reach license sensor limit. I am looking for possibility to reduce sensors usage. For example we have two printer servers with about 200 printers. We want to monitor printer queues to know if some printer is overloaded. ...
Tue, 10 Jun, 2025 at 12:45 PM
Auswertungen pro Tag
Ich überwache per SNMP die Auslastung von mehreren Switch Ports. Ich benötige jetzt eine Auswertung (Graph) jeweils pro Tag für die letzten 4 Wochen. Wenn ich die Auswertung über mehrere Tage erstelle kann man in den Graphen leider nichts m...
Tue, 10 Jun, 2025 at 12:45 PM
PRTG Load Balancing
Hi, I've created a cluster with 2 server and i have added 2 probe for check. PRTG can automatically balance check on all of my 2 probe ? Or i can move manually all my check created on my master in the new probe ? Article Comm...
Tue, 10 Jun, 2025 at 12:45 PM
Disable Enable SSL encryption for the PRTG website
Please can you tell me where to find the option to disable this message? We use PRTG internally and there is no reason to use SSL, plus if we do we are then presented with the lack of SSL cert from within the browser. Article Commen...
Tue, 10 Jun, 2025 at 12:45 PM
PRTG and Microsoft DirectAccess
Hi I need to monitor a new directaccess server with the directaccess role itself, as well as de Certificate Authority Service on a different server. do you know how I get these roles in prtg? thank you kevin Article Comments ...
Tue, 10 Jun, 2025 at 12:45 PM
Custom View Sensor from Github returns JSON XML Error
Hello, I just added a custom ps-script from Github, but I get an error returned. This is the error in german: XML: Das zurückgelieferte XML entspricht nicht dem erwarteten Schema. (Code: PE233) -- JSON: Das zurückgelieferte JSON entspric...
Tue, 10 Jun, 2025 at 12:45 PM
APC NETBOTZ SNMP Traps
Hi All, Just configured my APC Netbotz 250 and its set up with email notifications etc. I would like to know if its possible to configure PRTG to pick up the alerts to send them via email / SMS Article Comments Hi there, ...
Tue, 10 Jun, 2025 at 12:45 PM
SQLv2.exe command line paramenters
Could you please provide help for command line parameters for your SQLv2.exe executable? The idea is to build a custom notification that will update my SQL database in a result of error situation for specific sensors. Article Commen...
Tue, 10 Jun, 2025 at 12:45 PM
Juniper RPM Sensor
Hi there, has anyone had any experience with creating a Juniper Real-time monitoring sensor on PRTG? any help would be appreciated Article Comments Hi there, Thanks for your inquiry, we appreciate your contact regarding this...
Tue, 10 Jun, 2025 at 12:45 PM
a list of notifications
we made alot of notifications on alot of sensors on different servers. is there a way to create a list of the notifications and there setting of those specific servers? for example server nt296 cpu load - notificationtrigger: when ...
Tue, 10 Jun, 2025 at 12:45 PM
Hide/Remove unnecessary columns in a syslog table
How I can hide or remove unused columns in syslog message table, like App name, Proc id, Msg id etc? Article Comments Dear dcme Short answer: This is not possible. Long answer: It is possible, but not easy to maintain. You c...
Tue, 10 Jun, 2025 at 12:45 PM
Proliant NIC sensor unable to recognize Gen10 disconnect
I am monitoring ML350 Gen10 through it's iLO and the Proliant Network Interface Sensor is unable to recognize whether the NICs are down or not. iLO does notice the disconnection. All of the NICs, besides one are configured as HyperV vir...
Tue, 10 Jun, 2025 at 12:45 PM
Custom Map Object - Does not resizing
After upgrading for last version 18.2.41.1652+, i have a issue regarding a Custom MAP Object. I'm using a Library Sunburst add ID in HTMLbefore, and when i try to resize in Width and Height Properties, the object remains the same size. ...
Tue, 10 Jun, 2025 at 12:45 PM
Maintenance schedule once per two weeks or more
Is it possible to schedule a maintenance plan wich occurs every two weeks, three weeks, once a month, etc. in stead of every single week? Article Comments Not by default :) You'll need to use scheduled tasks and run the fol...
Tue, 10 Jun, 2025 at 12:45 PM
My ping sensors report higher than the ping actually is.
see title. For example google.com on the OS: 25-26MS avg google.com on PRTG: 126-334MS avg I'm confused thoroughly. help. Article Comments Is your probe device installed on the computer that has this 25-26 ms ping time...
Tue, 10 Jun, 2025 at 12:45 PM
Problem importing MIB file
Hi, When I try to import the MIB file I receive this Error: Missing import module: UCD-SNMP-MIB Line 25 Please Your Help, The MIB Belongs to web appliance of: Websense Appliance MIB File Websense, Inc. Copyright (c) 1996 - 2014 1...
Tue, 10 Jun, 2025 at 12:45 PM
Ringdiagramme anpassen
Hallo, ich finde die neuen Ringdiagramme Super :) Besteht die Möglichkeit das Ringdiagramm noch selbst anzupassen? Ich würde gerne die Diagramme so anpassen, dass nur die echten Fehler (status rot nicht bestätigt), die kompletten Fehl...
Tue, 10 Jun, 2025 at 12:45 PM
Random string acting as TicketID in notification subject
Is it possible to generate a random string for notifications to act as a ticket id? For example: [PRTG] ABC1234 SERVERNAME SENSORNAME ERROR We are using a monitoring system which tries to catch a string as a ticket id.... Articl...
Tue, 10 Jun, 2025 at 12:45 PM
Alarm bei Map-Rotation möglich?
Guten Tag, wir haben in unserem Unternehmen ein Monitor für die Überwachung. Auf diesem Monitor ist eine Map-Rotation eingestellt (4 Maps). Jetzt ist die Frage ob es möglich ist, dass eine Map mit einem Alarm Automatisch angezeigt wird un...
Tue, 10 Jun, 2025 at 12:45 PM
DELL EMC Rest API doesn't connect - Wrong Port?
Hello, I'm lookign at the DELL EMC Rest API sensors for monitoring our VMAX arrays. However, it looks like they are trying to talk to the URL over the defualt HTTPS port at 443 and the Unisphere web UI is located at port 8443. I don&...
Tue, 10 Jun, 2025 at 12:45 PM
Is it possible to classify/filter mails to show/display them on the PRTG interface ?
Hi guys, i'd like to know if i can display some mail and classify them on the PRTG web interface ? Is it possible ? My mail is used to receive 3cx notifications and there are a lot of it so i really need an interface allowing me to orde...
Tue, 10 Jun, 2025 at 12:45 PM
Get the network volume with the API
Hello, Is it possible to retrieve, via the API, the total volume on a NIC for the current day (for example) ? Thanks Article Comments Hello there and thank you for your inquiry. There is no query for the "current day&qu...
Tue, 10 Jun, 2025 at 12:45 PM
Temporary activation License already in use
We have installed PRTG on a new PC because the old one died. We are getting the message: "Temporary activation. License already in use on a different system" It says the License will expire on 18/07/18. The PRTG version is 18.2....
Tue, 10 Jun, 2025 at 12:45 PM
Monitor unusual disk growth
Hello. We have several MS SQL DB servers. Sometimes we have problem with database files growth and we know about only when Warning or Error tell us. For example, disk free space is 100Gb, warning limit is set to 50Gb, Error limit to 2...
Tue, 10 Jun, 2025 at 12:45 PM
Probe
Hi, Is it possible to be notified every time a threshold is reached for example disk space is set to 10%. I get notified when it is reached but want to be notified every interval. I need to be notified every say 10 min until threshold is...
Tue, 10 Jun, 2025 at 12:45 PM
how to get sql query result notification on prtg
Dear I want to set a sensor when the any sql query runs , and the query get fail at that moment we can get email notification , can anyone help me Article Comments Hello Nitesh, Could you please elaborate for what exact result...
Tue, 10 Jun, 2025 at 12:45 PM
Youtube Down, But It's Not
Hi folks, I'm getting reports from the HTTP Full Web Page Sensor that YouTube is down, but when I go to the site it's functioning normally. I've had numerous reports of this today, but it's not constant. I'm not sur...
Tue, 10 Jun, 2025 at 12:45 PM
httpsensor - Possible or not to link URL on one public IP ?
Hi, I have 3 public IPs that are clustered, on which there are several sites (aaa.society.com / bbb.society.com / ccc ...) I would like to configure a sensor for each site that tells me if the external link is functional. But I would l...
Tue, 10 Jun, 2025 at 12:45 PM
How can i know the PRTG remote engine ID?
i need to use PRTG to monitor a Enterasys stack A4 switch. When i try to add a SNMP sensor to monitor de bandwith/traffic, i get an error regarding the OID 1.3.6.1.2.1.1.3.0. I think i need to specify the remote ID in the switch, but i do...
Tue, 10 Jun, 2025 at 12:45 PM
Ping between tw
I have PRTG installed on a seperate server, so I want to monitor ping between two servers to check latency. Is that possible in PRTG? Thanaks Anton Article Comments Hey Anton, thanks for your KB-posting. You can do this b...
Tue, 10 Jun, 2025 at 12:45 PM
How to delete device templates
I created several device templates to test, and don't need them anymore. Now I would like to delete them, but >I cannot find where i can delete them. second part of the question : is it possible to change the created templates, of...
Tue, 10 Jun, 2025 at 12:45 PM
Hello Team,
I have two issues 1. I have a probe that comes up with a red sensor, saying there is 215% delay ( Interval Delay WMI) is above the error limit. I changed the scanning time from 60 seconds to 5 minutes, then 15, to 30 mins and still no dif...
Tue, 10 Jun, 2025 at 12:45 PM
SQL Query Sensor to detect changes
I am not sure that this is even possible with too much complexity. But I will frame my question as best I can. Scenario: An RDBMS table that contains a list of Jobs that is created by a Server Application and each Job Row is unique and h...
Tue, 10 Jun, 2025 at 12:44 PM
Pausing a sensor triggers notifications
Hi, while a sensor is paused it doesn't send notifications, which is a good thing. However, when I pause a sensor that is already down, at that moment the sensor will send a "Down ended (now: Paused)" notification, and when th...
Tue, 10 Jun, 2025 at 12:44 PM