kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

API SMS
How can I set up send sms nofication via API of sms provider (not on list service provider )? Article Comments Hello there, In "Setup | System Administration | Notification Delivery" the dropdown for SMS providers co...
Tue, 10 Jun, 2025 at 4:23 PM
Feature Request: Unusual Sensor Detection
Right now it seems its possible to enable/disable unusual sensor detection either: - Globally (for all of PRTG) - On a device-by-device basis Neither of these options work particularly well (at least for us - but I would have to imagine...
Tue, 10 Jun, 2025 at 4:23 PM
Synology Physical Disk 'NotInilialized'
A couple months ago i had to replace a drive in my Disk Pool on my Synology NAS. I montior this NAS via SNMP, and the disk that was a Hot Spare, rebuilt the pool, and I went over and swapped out the dead drive, and assigned it as the new ...
Tue, 10 Jun, 2025 at 4:23 PM
VPN Keepalive
Hi, I have a question regarding the VPN's. Is it possible to send probes or ping from PRTG through a VPN tunnel so the tunnel stays open? The problem we face is that the VPN's will terminate the connection when in idle making it d...
Tue, 10 Jun, 2025 at 4:23 PM
Need for Traffic sensors in cluster
User Story As a PRTG User, I have set up a PRTG cluster, but as you know there are some limitations in using specific sensors. I'd like to monitor the NIC traffic on my cluster. Acceptance criteria Use of Traffic sensor in PRTG Cl...
Tue, 10 Jun, 2025 at 4:23 PM
How to monitor HPE Switch
Hello, I need to monitor the hardware healthy for a switch HPE 5700 I can't use the mib for the HP Procuv. Someone has a tip for monitoring the health of HPE switch ? Best Regards Article Comments Hi Owin, You could als...
Tue, 10 Jun, 2025 at 4:23 PM
How do I monitor individual CPU cores on a RedHat Linux server?
I am currently using mpstat to monitor individual cores on a Linux server, but I would like to know how to monitor the cores in PRTG. As of right now, I can only monitor the total CPU usage. Article Comments Hello, I'm af...
Tue, 10 Jun, 2025 at 4:23 PM
How can monitoring JRE or JDK 1.8.u212?
Hi guys, I've tried to monitoring java on windows Server, follow the KB https://helpdesk.paessler.com/en/support/solutions/articles/76000065200-how-can-i-monitor-java-applications-via-jmx-with-a-prtg-mini-probe. When i tried to per...
Tue, 10 Jun, 2025 at 4:23 PM
Monitoring URL filtering proper operation
I have to indirectly monitor the proper operation of an URL filtering appliance. It means that I cannot access its dashboard or log viewer. The idea is to use https://github.com/StevenBlack/hosts/raw/master/alternates/fakenews-gambling-...
Tue, 10 Jun, 2025 at 4:23 PM
IOPS on Esxi
Hi, I would like to monitor on esxi datastore (on logical drive, not on a specific virtual machine) IOPS READS /s, WRITES /s, MBREAD /s and MBWRTN /s given by command esxtop option U but I can't obtain that on predefined sensors. Is som...
Tue, 10 Jun, 2025 at 4:23 PM
Monitoring a clustered app or system
What is the most effective way to monitor a clustered app or system composed of many components. Say I have a system consisting of three clustered servers. Is there a way to receive a warning notification if one or 2 of the 3 server has ...
Tue, 10 Jun, 2025 at 4:23 PM
Missing two important column in sensor api rest
Hi, I'm trying to create a nagstamon-like script that displays the alarm data on prtg. In the Rest API I found many useful columns, but I noticed that the "ip address" column is missing under the sensor branch and above all th...
Tue, 10 Jun, 2025 at 4:23 PM
Could not find any disk on this device. (code: PE188)
I get this error when i am trying to add an SNMP HP ProLiant Physical Disk sensor for HP Proliant DL 385 G5 server. Server OS : Windows 2012 R2 HPE Insight Management Agents ver. 10.60.0 HPE Insight Management WBEM Providers for Windows ver...
Tue, 10 Jun, 2025 at 4:23 PM
Remote Probe with multiple networks
Hi I have a remote probe installation in a second, separate windows domain. This domain has two networks, separated by a firewall, and remote probe is installed in one of those. I can add machines from second network without any issues, b...
Tue, 10 Jun, 2025 at 4:23 PM
iserver
We have some Omega iServers (http://www.omega.com/pptst/iTHX-W3.html) in our environment that we'd like to track statistics of three sensors, Temp., Humidity, Dewpoint. The company has an Excel based logging solution, but we nor they ...
Tue, 10 Jun, 2025 at 4:23 PM
Microsoft security update kb4494440 caused problems for PRTG
After kb4494440 was installed, our PRTG server CPU spiked to 100% and stayed there until we removed the update. Most of the CPU time was from MS SQL sensors (v2) and Powershell scripts running from PRTG sensors. Has anyone else has this iss...
Tue, 10 Jun, 2025 at 4:23 PM
I have 180 warnings on my ESXi host
I have a problem with a ESXi host, I see 180 warnings like this Seems like somethings not right, and that one simple change might remove all warnings ;) Warning - 180 elements return a warning state: Memory; Proc 2; Proc 1; Power Supply...
Tue, 10 Jun, 2025 at 4:23 PM
MySql Slave status
I have been trying out PRTG for a little bit now, and I think this product will be good for us, but we need to get MySQL sensors working to decide on if we purchase. I need to monitor MySql slave status on a few different servers running ...
Tue, 10 Jun, 2025 at 4:23 PM
List of Registered Notifications
Good afternoon How do I search the notifications registered for a specific group or ID? Article Comments When you open Setup | Account Settings | Notification Templates, you can select one via checkbox and click the small group...
Tue, 10 Jun, 2025 at 4:23 PM
Restart service automatically if service is using >%90 cpu
We have PRTG Probe Server and most of time CPU usage hits to more than %90 thanks to that service. Is there any way restart to service automatically when CPU usage hit to %90? Article Comments Hello Erol, Use the probe's ...
Tue, 10 Jun, 2025 at 4:23 PM
Adding SNMP OIDs like SysLocation to Comments Section
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have the Comments Field selectively ...
Tue, 10 Jun, 2025 at 4:23 PM
AWS Lambda function to query PRTG API
Currently we are researching in order to build a Conctact Center ( Amazon Connect ) integration with a PRTG server, we would like to be able to query alerts, down sensors, and uptime from a phone call to the contact center. I think that we ...
Tue, 10 Jun, 2025 at 4:23 PM
PRTG Doesnt Perform SNMP Check
Hi All, we Have device that confirmed doesnt have System Uptime OID, which is mandatory in SNMP RFC. but we can monitored that device with another NMS. Our opinion is because that another NMS have feature "Doesnt perform ping/snmp chec...
Tue, 10 Jun, 2025 at 4:23 PM
Feature Request - Teamviewer Sensor
Hello, for Clients that we only reach by Teamviewer it would be great to have a sensor which checks the availability (online, offline, etc.) of the corresponding ID. I don't know if thats technically even possible but I think it wou...
Tue, 10 Jun, 2025 at 4:22 PM
Deleting sensors
If I delete a sensor for one device, does it delete it globally or just for that device? Article Comments Hello, thank you for the KB-Post. This will only delete the sensor for this very device. best regards. Jun, 2019 - ...
Tue, 10 Jun, 2025 at 4:22 PM
Working with libraries X performance
Dear, I have 5980 snmp traffic sensors registered today, I would like to know if using libraries to create divisions I would have some performance impact on prtg. Article Comments Hi there, Libraries do have a performance impa...
Tue, 10 Jun, 2025 at 4:22 PM
how do I trigger a device search like default after installation
When i disabled the automatic device search after installation, how do I enable it again ? How do I trigger an automatic device search like the default after installation ? Article Comments Hello, Thank you for the KB-Post. I&...
Tue, 10 Jun, 2025 at 4:22 PM
Can we interconnect two PRTG instances and share sensors ?
Dear Support, We intend to have one of our company, using another licensed installation of PRTG. To avoid duplicating monitoring, we would like to share some of our sensor within their installation. What are the possibilities here ? ...
Tue, 10 Jun, 2025 at 4:22 PM
No Email Notifications on PRTG
Hello Team, I am not getting any email notifications on my prtg . Even while sending test emails i am getting a pop up that says "A test notification was triggered and queued for delivery" and the status i get in logs is Error sen...
Tue, 10 Jun, 2025 at 4:22 PM
PRTG Desktop vs Web-interface
Hello! Is there any point to force all users move from PRTG web-interface to PRTG-Desktop app, if we want to reduce load on our Core Server? Article Comments Hi Vasiliy, The load caused by the API calls of the desktop app co...
Tue, 10 Jun, 2025 at 4:22 PM
Can I use cumulative sum aggregation on some metrics?
I have a custom sensor with 3 channels: avg_time, max_time, count. In live data, those metrics are obviously correct. However, in historic data, the metrics are averaged through the period of time, and that's not very helpful. I can use...
Tue, 10 Jun, 2025 at 4:22 PM
APC PDU
I am trying the 30 day demo. So far, I absolutely love this product. My one question is around my APC PDU's. Do I need to convert the MIB? Support seems lacking for these devices. Am I missing some native support somewhere? Thank...
Tue, 10 Jun, 2025 at 4:22 PM
Issue when trying to change E-Mail address
Dear all, we are about to deploy a new PRTG environment. This is AD integrated. I created multiple groups and added users to them. Login and permissions are working fine. However, when I try to alter the E-Mail address in the user acc...
Tue, 10 Jun, 2025 at 4:22 PM
Live Data Graph showing "Date" with time
Hello, Can we set the Live Data Graph showing "Date" with time in PRTG? (Now it is just showing Time only) Thanks. Article Comments Hello Daniel, Live Data Graph will show date automatically in case the graph cover...
Tue, 10 Jun, 2025 at 4:22 PM
PRTG and Microsoft Dynamics Job Spooler
Hi We like to monitor the Jobspooler/Batch Enviroment of our MS Dynamix AX 2009R2. I found some articles that it is possible with a MP for SCOM out of the box. Sadly i dont find a Solution for PRTG. The Only 3rd Party Plugin i found is this...
Tue, 10 Jun, 2025 at 4:22 PM
How can I display limits in graphs with PRTG?
I would like to draw a horizontal line in graphs to indicate a limit, or have some similar indicator to see immediately when a pre-defined limit is breached. How can I achieve this? This article applies as of PRTG 25 Set Limit Markers in...
Tue, 10 Jun, 2025 at 4:22 PM
Can I send E-Mail via PRTG Remote probe server?
Dear Sir, Because we are afraid that there is a problem with the network of the PRTG Core Server, I would like to ask if I can send E-mail through the SMTP of the remote PRTG remote probe server. Thanks! Article Comments Dear ...
Tue, 10 Jun, 2025 at 4:22 PM
simultaneous users
Dear, good afternoon how many simultaneous users does prtg support? Article Comments Hi Daniel, I'm afraid there isn't an actual limit, as it depends mostly on the configuration of your instance, how many user groups, ...
Tue, 10 Jun, 2025 at 4:22 PM
Clustered Disks and Mount Points
I am looking at creating a sensor for clustered disks and mount points, but we regularly get alarms if the disk or mount point moves between servers. Is there anything that can monitor clustered disks and mount points even after the disks m...
Tue, 10 Jun, 2025 at 4:22 PM
Autodiscover to only target Windows Client systems
Hi, I am setting up PRTG for our company, and doing it the first time - there is a lot to do. My company would like to monitor the windows client systems, both towers and laptops. Is there a way for autodiscover to target only client syst...
Tue, 10 Jun, 2025 at 4:22 PM
How can I batch edit the Comment of a group?
Hello, I need to change the comment of a group and all subgroups to the same value. I have read a lot about batch editing using the management view. But there I have no possibility to change the comment of the group. Is there any way to a...
Tue, 10 Jun, 2025 at 4:22 PM
Grafana Datasource for PRTG
Edit from Paessler Support: Please consider that this third party tool comes without any warranty or support from Paessler. For those who would like to use the Grafana dashboard app with PRTG, I've created a plugin for PRTG. With Gra...
Tue, 10 Jun, 2025 at 4:22 PM
What database does the PRTG use to store your information?
Note: Only to know if the PRTG uses some known database for storing all the information coming from the system and the probe. Example: MySQL, PostgreSQL, SQL Server, among others. Article Comments Hi Jonathan, PRTG comes with ...
Tue, 10 Jun, 2025 at 4:22 PM
Cusctom Sensor Script for SSL Error
I need a custom script that will report green on an SSL connection reset. This is to prove that website category blocks are working on a firewall device. Can anybody help? Article Comments
Tue, 10 Jun, 2025 at 4:22 PM
Enhance the PRTG Scheduler for more complex schedules
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to use enhanced configuration possibili...
Tue, 10 Jun, 2025 at 4:22 PM
Misunderstanding "Master object for parent"
We have recently setuped the ping sensors to "Master object for parents" in our setup, and maybe i misunderstood how to setup it, but we had an issue with one server, and every sensors (including the Ping) turned to "Paused b...
Tue, 10 Jun, 2025 at 4:22 PM
Redirect HTTP(80) TO HTTPS(8444)
Hi awesome Paessler support team, Currently, PSRT is running with 8444 as a secure port. Can i redirect http(80) to https(8444)? I tried it, but it failed. Thank you Article Comments Hi there, The automatic redirect is act...
Tue, 10 Jun, 2025 at 4:22 PM
Exchange Powersehll Remote Script
Dear Support, i have following Problem: If i exec this Scritp on the powershell of PRTG Server, everything works fine and i get all Values. But if i Run it with a PRTG Sensor ill get an Error, i wonder why the Script is Executed with...
Tue, 10 Jun, 2025 at 4:22 PM
Cisco Switch System Health Voltage/Other Bug
Hello Support-Team, we got some Cisco 2960X-48FPD-L access switches. When we added the sensors: - System Health Other - System Health Voltages we discovered that these two sensors have a strange behaviour. When they are created, they are sw...
Tue, 10 Jun, 2025 at 4:22 PM
WMI (PE016) CPU Load and PageFile usage sensors.
Hi. I am currently implementing prtg to monitor my server farm for WMI. With the Local server (Server where PRTG is installed) everything works fine. However, with the other servers give me problems two Sensors in specific :. CPU Load: WM...
Tue, 10 Jun, 2025 at 4:22 PM
QoS (Quality of Service) Round Trip Sensor
Hello! We plan to use QoS Round Trip Sensor to make a measure of internet channels quality between our offices. Every remote office and our main office has it's own Probe. But when we creating this sensor it does't work (Timeout, ...
Tue, 10 Jun, 2025 at 4:22 PM
Please add parent, children and dependency info to API call for device / sensor info
Want this feature implemented, too? Please upvote by clicking Thumbs up! User Story As a PRTG User, I want to easily find children, parent objects when I request all info on an object (sensor, device and group) with an API call. ...
Tue, 10 Jun, 2025 at 4:22 PM
Ping sensor
I am trying to monitor some remote users. The alert for latency, packet loss works fine. I want to create a different state on the map for the sensor when the user is not connected. Let say make the sensor orange. can i do that? A...
Tue, 10 Jun, 2025 at 4:22 PM
Dependency problem
In the PRTG we want to set up dependencies, but we don't know it properly. For example, we have 2 firewalls, fw1 and fw1 behind fw2. We would like to set if fw1 goes down, all sensors of fw2 will be paused. And. If only fw2 goes down, ...
Tue, 10 Jun, 2025 at 4:22 PM
vMware DRS vs per ESXi monitoring
Hello, we monitor each ESXi and its machines separately. This way, in case a vcenter fails, monitoring is not impacted at all. Sadly, this way, PRTG is not aware of the other cluster nodes and therefore we get alerts whenever automated mi...
Tue, 10 Jun, 2025 at 4:22 PM
broadcast Monitoring
Hello, We wish to monitor Broadcast frames flowing on our network. Is it possible? Article Comments Hello, thank you very much for your KB-Post. Monitoring Broadcasts is possible with using the according Additional Channels ...
Tue, 10 Jun, 2025 at 4:22 PM
Need smtp sensor that does not force SSL
I need a simple imap sensor that allows imap authentication that does NOT use SSL Used to be one if I recall correctly Please, suggesting changing the mail server is NOT what I am looking for, the sensor test will be across the private ...
Tue, 10 Jun, 2025 at 4:22 PM
Group Device Icons on Geo Map
User Story As a PRTG User, I want to have all the device icons grouped together when zoomed out. Details of User Story We use PRTG to montior nearly 1000 active channel partner / end user connections (devices) located all over Austral...
Tue, 10 Jun, 2025 at 4:22 PM
Opciones SIP para asterik
Hello good afternoon, I want to monitor all the traffic of my asterik telephone exchange, could someone help me? How to perform the configuration? Article Comments Hi there, Please note that PRTG does not provide default sen...
Tue, 10 Jun, 2025 at 4:22 PM
Monitor Windows Activation Status
Hi , I wonder to know if it is possible to monitor windows activation status with prtg, I found a kb post explaining this but I want it to be elaborated more (https://helpdesk.paessler.com/en/support/solutions/articles/62403-windows-activa...
Tue, 10 Jun, 2025 at 4:22 PM
Cisco: only monitoring Interfaces with specific Interface Description
Hi I'd like to Auto Discover and Monitor only Interfaces on my cisco switches witch I tag by the interface description. Example: tag <MON> interface FastEthernet0/1 description <MON> text --> Port monitored in PRT...
Tue, 10 Jun, 2025 at 4:22 PM
Rights for Svc account and Services
Hi. We have recently rebuilt our PRTG monitoring setup and are now looking at the Services running and the Service account privileges. Least privilege is an important part of any security plan. With that in mind is it required for our PRTG...
Tue, 10 Jun, 2025 at 4:22 PM
Does PRTG support upgrading PowerShell to version 5.1 on host server?
I have PowerShell running on Windows Server 2012 R2 Datacenter and am currently running PS v4.0. Are there any issues with upgrading to v5.1? Article Comments No known issues with that one - update away! Kind regards, St...
Tue, 10 Jun, 2025 at 4:22 PM
API Auto Delete Sensor Syntax
Hi, We have a scenario in our environment where I want to delete a sensor when its status changes to down. I know that deleting a sensor can be done through the API (I have used the API to auto-acknowledge certain sensors when they go down)...
Tue, 10 Jun, 2025 at 4:21 PM
Can't get SNMP traffic sensor to work
I'm trying to add an SNMP traffic sensor to one of our Linux web servers, but Step 2 of the add process shows "No Interface Number available". I tried checking the server with SNMP Tester, and running that with "Scan Inte...
Tue, 10 Jun, 2025 at 4:21 PM
Vcenter SOAP filter
Hello, We have a vcenter cluster - with 1000+ VM -s in it. We user SOAP sensors to monitor the hardware and storage - and would like to use the VM -s as well: but in case of VMs (for corporate structural reasons) it would be nice to be ab...
Tue, 10 Jun, 2025 at 4:21 PM
create reports that include a table of outage events
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to create uptime/downtime reports that ...
Tue, 10 Jun, 2025 at 4:21 PM
view syslog .evl file
I use PRTG as syslog server and log data to disk how do I open .evl data file ? I try use notepad++ open there has many special character in .evl file can I converter to normal txt format ? Article Comments The .evl database fi...
Tue, 10 Jun, 2025 at 4:21 PM
How to monitoring a network?
how do you do your monitoring for switched networks? We have a handful of switches with redundant connections. The main connection is 10 GB, one or more backup connections with 1 GB and then there is an emergency connection with 100 MB. How...
Tue, 10 Jun, 2025 at 4:21 PM
JSON ERROR PE231
I have the following custom script: $connection = Connect-VIServer -Server xxx.xxx.xxx.xxx -User xxxx -Password xxxx Write-Host "<prtg>" ForEach ($VM in Get-VM | where-object {($_.powerstate -ne "PoweredOff") }...
Tue, 10 Jun, 2025 at 4:21 PM
Dell IDRAC 9 Template
I'm looking for a template for Dell System Health via iDRAC 9. The built in 'Dell System Health' iDRAC sensor is not working for me, adding this creates a blank sensor with no channels defined. I'm querying the iDRAC directl...
Tue, 10 Jun, 2025 at 4:21 PM
Restart windows service
Hello, How can I restart windows service (for example Apache) with PowerShell or batch file remotely? Article Comments Hi there, For this you would need to write a script that performs this action. However you can also use t...
Tue, 10 Jun, 2025 at 4:21 PM
Getting error trial license has expired message
Hello, I'm currently using the Free 100 sensor version. After about a month I'm started getting a message on my dashboard in the lower right hand corner that reads "Your trial license has expired 1 days ago!" in one of ...
Tue, 10 Jun, 2025 at 4:21 PM
2 Maps Rotation generate Public Html
Hi, i have 2 maps which i like to be public and rotation. how can i achieve this. thanks alot, adrian Article Comments Hi there, Please find the according information here: https://helpdesk.paessler.com/en/support/so...
Tue, 10 Jun, 2025 at 4:21 PM
Geo Maps - Adresseingabe wird nicht immer sofort erkannt
Hallo, ich versuche gerade für jeden unserer Standorte die Adresse einzutragen. Dazu kopiere ich mir die Adresse aus Google Maps und füge sie unter Ortsangabe ins Objekt ein. In 70% der Fälle erkennt er nicht, dass Daten eingetragen sind,...
Tue, 10 Jun, 2025 at 4:21 PM
Name Devices by Vendor-ID (MAC)
Hello, is it possible to automatically name a device (e.g. Zebra Printer) by identifying the vendor via the MAC address? Alternatively, could I name a device by SNMP-Strings, like the Model? Thanks! Article Comments Hi Till,...
Tue, 10 Jun, 2025 at 4:21 PM
How to copy config[Ex.Device, Sensor] to another PRTG Server
I have 2 branch[branch-A, branch-B]. Now I finish for setup PRTG Server and add device+sensor at branch-A. Then Can I copy config from branch-A and paste to branch-B? Thank You. Article Comments Hello, Thank you for contact...
Tue, 10 Jun, 2025 at 4:21 PM
HTTP API or PRTGAPI (PowerShell)
I'm trying to setup a large PRTG installation, but I have problems automating it. The following article specifies that I should use SNMP if possible. ( https://helpdesk.paessler.com/en/support/solutions/articles/76000041624-how-can-i-sp...
Tue, 10 Jun, 2025 at 4:21 PM
Four sensors in one graphic
I have 3 different temperature-sensors monitored (server, team1, team2). Can I see them alltogether in a single graphics? Article Comments Hi Richard, You can use the Factory Sensor to achieve this. In this Sensor, you can ...
Tue, 10 Jun, 2025 at 4:21 PM
Can I add a custom value lookup to a sensor?
Hello, I am creating a custom device template and wanted to know if I can add a custom value lookup to a specific sensor, that will then populate to each channel of that sensor. Is this possible? Or am I going to have to add the lookup to e...
Tue, 10 Jun, 2025 at 4:21 PM
alert as per CPU Limit
How to set CPU high utilization limit. Article Comments Hello, You are able to set a Warning or a Limit on a sensors by configuring the Warning-/Error-Limits on those sensors, so that they change their state into Warning or Er...
Tue, 10 Jun, 2025 at 4:21 PM
Add access point for monitoring
Hi, we have 10 Ruckus access points and would to add them however as soon as we add a sensor for SNMP Traffic it complains about unknown user name. Is there somewhere we are meant to add credentials. We tried adding our admin creds under v3...
Tue, 10 Jun, 2025 at 4:21 PM
Monitoring 8212zl Switch
Hi guys, I am to monitor traffic on 8412zl switch but this is proving difficult. I can auto discover the switch and its ports but no traffic stats are displayed. I have done some testing and I can scan the device using the PRTG tester and t...
Tue, 10 Jun, 2025 at 4:21 PM
Entrust Certificate CSR
How do I generate a CSR for an Entrust certificate? Article Comments Check the guide over at Digicert on how to create a certificate signing request on Windows in general :) PRTGapi | Feature Requests | SNMP Issues Kin...
Tue, 10 Jun, 2025 at 4:21 PM
HTTP Content Sensor
Hi. I looked the forms up about "How to use HTTP Content Sensor" on PRTG Web Page. It says: "You should fill the script from your URL, you should make value type Float and make number of channels 2. I did all of them but i g...
Tue, 10 Jun, 2025 at 4:21 PM
High load CPU since licence maintenance are expired
Can you explain to me why, at the moment the maintenance license has expired, all of a sudden, prtg.exe is put to use all the resources CPU when he had never done it before with the same quantity of sensor? Article Comments This...
Tue, 10 Jun, 2025 at 4:21 PM
VMWare Soap Filter
We have been running the SOAP Filter for VMWare for Health Status for over a week now, and just as we left the office for the holiday it started reporting oddly. I checked the node and it is reporting 100% but PRTG seems to think that every...
Tue, 10 Jun, 2025 at 4:21 PM
Ändern der Sensorfarbe "Ack. Down" in der Map.
Hallo, u.a. monitoren wir via ICMP auch unsere Clients und lassen Sie in einer entsprechenden Map anzeigen. Damit diese aber nicht in der normalen Fehleranzeige (Status DOWN) erscheinen, habe ich deren Ping-Sensoren zu dem "Ack. D...
Tue, 10 Jun, 2025 at 4:21 PM
CPU WMI Sensor and template
Hi, I created a template for the Linux servers and when I apply this template on a new device the threshold error for each processor is not applied. The threshold is applied only on Total channel. Why ? Thanks, Isabelle ...
Tue, 10 Jun, 2025 at 4:21 PM
HTTP PUSH DATA ADVANCED SENSOR Doesn't working?
Hello, I am trying to send data (from .xml file) from application using POST method to prtg. I have correct token, port 5050 is open for me, I do have respond from prtg probe but this one: { "status": "Ok", "Matc...
Tue, 10 Jun, 2025 at 4:21 PM
EXE/Script sensor - value not saved
Hi, I have a simple script with following code $files=get-childitem "C:\Temp\test" | where {$_.extension -ne ".txt" -and $_.PSIsContainer -ne "True"} $numberfiles=$files.count if ($numberfiles -gt "...
Tue, 10 Jun, 2025 at 4:21 PM
Storage Spaces Direct monitoring
Are there any plans to add monitoring of Azure Stack HCI/Storage Spaces Direct, other monitoring products such as SCOM have that ability: https://www.microsoft.com/en-us/download/details.aspx?id=54700 Some of the information is also avail...
Tue, 10 Jun, 2025 at 4:21 PM
How does Paessler Handle User Feedback and Feature Requests?
How does Paessler create its road maps for PRTG and how are feature requests and user feedback handled by Paessler? Article Comments This article is outdated. We have Changed Our Approach to Handling Feature Requests For u...
Tue, 10 Jun, 2025 at 4:21 PM
Availability/Uptime Report
Hi, I have searched if there is some sort of availability/uptime report that can be generated using PRTG. I have tried the default report templates and also created my own but it doesn't seem to meet our requirements. We want to see...
Tue, 10 Jun, 2025 at 4:21 PM
Services Monitoring
How to monitor a particular service of Linux and windows server Linux - HA proxy, NFS, Apache & MySQL Windows - Apache Article Comments Hi there, Thank you very much for your contact. For Windows based service monitor...
Tue, 10 Jun, 2025 at 4:21 PM
SNMP Fujitsu System Health Sensor
Hi, we are using the SNMP Fujitsu System Health Sensor for some of our customers. When will the sensor leave beta status? Thanks and regards Andreas Article Comments Hello Andreas, the current version is planned to be repl...
Tue, 10 Jun, 2025 at 4:21 PM
Custom Report.
Hello! I want to create a report which must include several channels from a lot of different devices? For example CPU Usage from all of my Cisco devices. I want to have all this channels on one Graph. Is this possible? Or this can be made...
Tue, 10 Jun, 2025 at 4:21 PM
[OPEN] Delta Notifications
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have an option in the trigger so we ...
Tue, 10 Jun, 2025 at 4:21 PM
Trendline in Graphs.
Hello! Can PRTG show trendline on sensors or on graphs? i'm interesten in just line. Article Comments Hi there, Trendlines are on our wish list, but currently not planned for the near future. Please feel free to open a...
Tue, 10 Jun, 2025 at 4:21 PM
Notification 2 sensors and channel's
I ask for help in setting up the notification. I have sensor # 1 channel ID 1, when down state, send lastmessage sensor # 1 channel ID 1 and lastmessage sensor # 2 channel ID 2 (message in telegram Execute HTTP Action ). Is it possible ...
Tue, 10 Jun, 2025 at 4:21 PM