kb.paessler.com
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Hello,
I'm just getting started using the API and I've been able to get back some of the info I've been looking for, but I can't seem to get back system status information, like the number of sensors up / down / warning /...
Tue, 10 Jun, 2025 at 3:18 PM
Hi,
I want to install PRTG on linux machine(ubuntu 16.04) and want to monitor all machines running on the same server as well as on different server.
I've read that we need to install core-server and probe on windows, but do we have...
Tue, 10 Jun, 2025 at 3:18 PM
I am trying to create a new Python sensor. This sensor should output a value based on a custom lookup file (https://www.paessler.com/manuals/prtg/define_lookups). This documentation doesn't show this function to be available in Python s...
Tue, 10 Jun, 2025 at 3:18 PM
i have a sensor that pulls the cost for running my HVAC system, and i generate a monthly report showing the cost for each 24 hour day, however, at the top of the report it shows me the average, is there a way to make it show me the total of...
Tue, 10 Jun, 2025 at 3:18 PM
When running reports on a group, such as 30 days under root, the graphs include only the sensor name, we cannot tell what device they come from without hovering over graph. We can change the sensor name but that is rather laborious.
...
Tue, 10 Jun, 2025 at 3:18 PM
How do I stop clients from downloading files above a certain file size?
Article Comments
Hello,
Thank you for your message.
Can you please describe in details what you would like to achieve ? Is it related to PRTG ?
If that&...
Tue, 10 Jun, 2025 at 3:18 PM
I see that I can have auto-update run as soon as a update comes out or have it run at a certain time of the day but is there a way to say only run updates on say the 3rd Friday at 5 AM or only on Fridays at 5 AM?
Article Comments
...
Tue, 10 Jun, 2025 at 3:18 PM
I have the case, of a server for esxi virtualization, I would like to know if this community has found a way to monitor the health of the disks. If you have any idea how it could be done.
thanks everyone
Article Comments
Hi th...
Tue, 10 Jun, 2025 at 3:17 PM
Is there step by step instructions how to create local Windows monitoring account which works with WMI sensors?
Meaning make account, add to tthese groups, assign these rights to WMI and DCOM etc. etc.
There seem to be some information he...
Tue, 10 Jun, 2025 at 3:17 PM
I would like to know if the sensors get current values or average.
Like the average CPU load during the scanning intervall or does it always show the value at the time the scan happens?
If so, is there a way to switch to average?
Is it the ...
Tue, 10 Jun, 2025 at 3:17 PM
I want to monitor a process in Windows that is run on demand. When its not needed the exe process is stopped and PRTG reports it as down/missing. At the moment I have a permanent rule on it to stop it alerting.
The requirement is to get t...
Tue, 10 Jun, 2025 at 3:17 PM
We have been using Alarms (guages) on our maps for years. At some point this week, even though we have a couple of down sensors, they stopped showing on the map. If I change to Down Sensors they show on the map. Was there a change to the...
Tue, 10 Jun, 2025 at 3:17 PM
Hello,
it's possible to know if Windows Firewall is enabled on Windows Server devices? I can't find this kind of sensors.
Thanks, regards.
Article Comments
Hello Roberto,
Thank you for your message.
Indeed, to mo...
Tue, 10 Jun, 2025 at 3:17 PM
Hello. In the "Devices" tab only shows the name of the associated devices. I would like you to show the IP address of the devices. It's possible?
Article Comments
Hi there,
You can retrieve a list of all devices ...
Tue, 10 Jun, 2025 at 3:17 PM
Hi,
I'd like to compare 2 SNMP values (OID1 - OID2 --> Down state)
As far as I know SNMP factory allows comparing 2 existing channels.
Thse channels would be useless otherwise.
So, how to compare 2 SNMP values without creating...
Tue, 10 Jun, 2025 at 3:17 PM
Improve map centring and extents for Asia Pacific over 180 degree meridian.
---
Want this feature implemented, too? Please upvote by clicking Thumbs up!
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...
Tue, 10 Jun, 2025 at 3:17 PM
Two questions:
1. Do the sensors on the local probe that can't be deleted (core health, probe health, system health) count against the 100 sensor total in the free edition?
2. Is there any way to somehow hide these sensors so they d...
Tue, 10 Jun, 2025 at 3:17 PM
It would be useful to have a sensor for monitoring OpenVPN Access Server running on Linux, specifically the number of users currently connected, along with number of accounts locked out, etc.
It looks like there's an idea of how it co...
Tue, 10 Jun, 2025 at 3:17 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
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User story
As a PRTG user, I want to monitor the M2 SSD build in my Fujit...
Tue, 10 Jun, 2025 at 3:17 PM
I found out that there are some placeholders to adjust the notifications / pass arguments to script..
BUT, how can I define my own placeholders for device ?
Imagine Situation, with 2 devices:
APC PDU Unit
IP Camera (power cable c...
Tue, 10 Jun, 2025 at 3:17 PM
I'm trying to configure PRTG to notify a paging system my company is thinking about going with for our on-call schedules. I've created a template for email notifications, and it works great, however, it'll also generate an emai...
Tue, 10 Jun, 2025 at 3:17 PM
Whenever I tried to configure vpn traffic sensor for sonicwall VPN tunnel
I found many connections, and it will down periodically, Can I set All in one connection, So that We can check over all traffic of VPN tunnel.
Article Comme...
Tue, 10 Jun, 2025 at 3:17 PM
We are seeing a bunch of drop packets which is causing us to lose connectivity in certain applications like RDP. How can we see if something is squawking on the network causing this issue? Not sure what report would show us this.
Ar...
Tue, 10 Jun, 2025 at 3:17 PM
I'm having issues with the following PowerShell script used to report back on the number of files in a UNC path with a specified extension:
param([string]$P=0, [string]$Ext=0, [int32]$Total=0)
$Total =@(Get-ChildItem $P -filter "...
Tue, 10 Jun, 2025 at 3:17 PM
I'm trying to monitor server certificates in the Cert Store of a Windows based server. The SSL Certificate sensor seems to work off of a web site. These servers don't have web sites. How can I monitor certificates in the certific...
Tue, 10 Jun, 2025 at 3:17 PM
There are instances when I have a down sensor (e.g. ping sensor) that I pause for a specific period of time while we work on resolving the issue with the device. For example, a device that is "flapping" - going Up and Down and ge...
Tue, 10 Jun, 2025 at 3:17 PM
Hi
I'm monitoring PRTG Web.
If a sensor down, PRTG Web popup and sound alarm.
I want to turn off alarm sound when sensor down of some devices. (not all device)
do you have any idea?
give me~
Article Comments
Sorr...
Tue, 10 Jun, 2025 at 3:17 PM
I am running Python script on CentOS Linux 7.8.2003 server
I get
Response not well-formed: "87 " (code: PE132) Error
in both variants: when i have
newline in a python script output
C:\tools\Cmder
? ssh prtg@10.71.10.61...
Tue, 10 Jun, 2025 at 3:17 PM
I have several site on a server - a few SSL certificates with unique IP's on Windows Web Server 2008 R2
SSL Certificate Sensor reports:
Failed to establish secure connection [Step 0] Socket Error # 10049 Cannot assign requested addr...
Tue, 10 Jun, 2025 at 3:17 PM
Hi PRTG,
I think tihs question goes to the lord. I want to adjust the wmiapieventlog sensor in example the event the I want to monitor (system or application). I do not find the "logfile" Is this also a raw parameter?
Thanx fo...
Tue, 10 Jun, 2025 at 3:17 PM
Hi,
I have PRTG version 14.4.12 installed and recently I came across configuration files (.dat) in PRTG Application Data directory. What caught my eye was that password for my windows probe user was encrypted. Does anyone know what type o...
Tue, 10 Jun, 2025 at 3:17 PM
I would like to get the information provided by the Apache ModStatus PerfStats and ModStatus Total for an Apache Tomcat Web Server. Is this possible? I have seen that in Apache Httpd you have to enable the mod_status module is there any sim...
Tue, 10 Jun, 2025 at 3:17 PM
Dear sir I have SFP port (optical ) we need to monitor the RSL ,RX power my device is Nexus 3000,how can i added
Article Comments
Hello,
Thank you for your post.
Have you tried using the SNMP Cisco System Health Sensor?
Whi...
Tue, 10 Jun, 2025 at 3:17 PM
Hello!
I have server A and server B. I need to monitor specific port is available on Server B from Server A. What sensor i need to use?
Example: Server A -> Server B:8080
Defaul Port Sensor can only check availability of Server B:8...
Tue, 10 Jun, 2025 at 3:17 PM
Hello,
I have a Oracle Sensor which execute a script, that script is doing a select in a table.
The select has 3 columns : ERR_DATE, ERR_TYPE and ERR_MESSAGE.
I am searching to display all the rows in ERR_Message, but I can only display...
Tue, 10 Jun, 2025 at 3:17 PM
How to create a custom sensor to monitor Palo Alto power supply?
Article Comments
Hello,
If your device is supporting SNMP and if there are MIB files available, I recommend creating a custom SNMP sensor. In detail this is des...
Tue, 10 Jun, 2025 at 3:17 PM
I am trying to monitor Windows servers 2016, 2012 and 2019 with PRTG 20.4.64.1402, but they are presenting me with the following problem: (80070005: Access is denied) (code: PE015).
I trying to setup process, Memory and hard disk sensors
...
Tue, 10 Jun, 2025 at 3:17 PM
Hello, good morning, I have a question ..
It is possible to get a report of how many sensors and what type are installed in the prtg console, for example snmp type sensors I have 100, wmi type sensors I have 45 etc.
It's possible?
...
Tue, 10 Jun, 2025 at 3:17 PM
Hello,
We have PRTG on out environment, I'm tring to monitor VMware DataStore and the channels is not perfectly clear to me.
There is a channel called "Accessible" does it mean accessible to the ESXi? because even if I dis...
Tue, 10 Jun, 2025 at 3:17 PM
Dear Support Team
Hello\
Can i monitor network traffic in packet per second (pps) on a specific IP?
If so, would you please tell me the details exactly?
Thanks a lot
Article Comments
Hello Hossein,
Thank you for your messag...
Tue, 10 Jun, 2025 at 3:17 PM
We have 4 SSH Inodes Free sensors that used to be authenticated with an account that was in wheel (admin user). For obvious security reasons we switched this to a service account that inherited the default CentOS 7 permissions. For whatever...
Tue, 10 Jun, 2025 at 3:17 PM
I am trying to generate a report of information from PRTG using the API and some of the values I would like to retrieve are on the System Information tab for a device. Does anyone know how I can retrieve this information in the API.
Pref...
Tue, 10 Jun, 2025 at 3:17 PM
Hello
I am seeking for a solution to change default disk free space channel setting from 25% to another value(
for example I want change 25% to 7% and 7% set to my default threshold for any new disk sensor which is added.how I can set it? ...
Tue, 10 Jun, 2025 at 3:17 PM
Dear,
I saw many posts in this forum reporting problems while trying to generate specific reports in PRTG and none of them help me out to solved the following issue.
I'm not different than the others and I am trying to automate a re...
Tue, 10 Jun, 2025 at 3:17 PM
Currently you can only configure the report to execute "in an specific day of the month" OR "at a specific hour of the day".
To not affect the performance of the entire PRTG Platform at a specific hour because of the ...
Tue, 10 Jun, 2025 at 3:17 PM
Hello
Slightly odd question, i've created some netflow sensors to recieve data from our PFsense routers, the sensors work fine, except the timestamps for the data is 1 hour behind, i.e the graphs show the live data, but chart's x ...
Tue, 10 Jun, 2025 at 3:17 PM
I would like to monitor who is using the wifi
I would like to limit some of them
Article Comments
I'm afraid this isn't possible with PRTG "out of the box." Theoretically, it would be possible to write your ow...
Tue, 10 Jun, 2025 at 3:16 PM
Hi there, i am trying to use a Cisco 1504 WLC with PRTG so that i can see 'top 10' users etc - but cant seem to get netflow to work - is there anything i can do?
Article Comments
Hello Paul,
thank you for your post.
...
Tue, 10 Jun, 2025 at 3:16 PM
Hi
We have HUAWEI routers in our network and want to monitor different type of traffic e.g. HTTP,POP3 and so on.
We connect to PRTG server through a loopback interface with a vrf (vpn-instance) but we can not config. netstream with vrf.
H...
Tue, 10 Jun, 2025 at 3:16 PM
Dear all;
I've just bought HWg-STE to put in my It Rooms, I would like to know what censor select to be able monitor temperture in my rooms.
Do you have any idea?
kind regards
Christophe B.
Article Comments
Please chec...
Tue, 10 Jun, 2025 at 3:16 PM
I'm looking to have a sensor display the interface details on our routers.
Can someone provide info on what sensor (custom if necessary) that I need to configure?
Article Comments
Hello,
Thank you for your post.
What ...
Tue, 10 Jun, 2025 at 3:16 PM
Due to recent issue with one of our hosts, we had to place the ESXi to maintenance mode in which all of the VMs were migrated to other hosts, however some of the VMs (not all) are showing warning messages - "The object has already been...
Tue, 10 Jun, 2025 at 3:16 PM
Hi guys.
I've a simple scenario:
On my Cisco Switch, I need to configure thresholds for all physical ports, which notify me when one of them exceeds 90% of the bandwidth utilization. Whatever kind of port 10/100/1000.
Is this possib...
Tue, 10 Jun, 2025 at 3:16 PM
I want's to use Factory sensor to monitor many ethernet in "one" sensor.
But I can't find Paloalto's ethernet channel number.
Models:PA 5050&PA 5250
Can someone provide the ethernet channel number?
Thank you ...
Tue, 10 Jun, 2025 at 3:16 PM
User story
As a PRTG user, I wan to be able to configure a report to run automatically on a specific day of the month at a specific time
Details of user story
Currently I can only configure the report to execute "in an specific d...
Tue, 10 Jun, 2025 at 3:16 PM
Been busy with this for quitte a while now.
We have a PRTG set up with 3 probes:
Environment 1 (on site)
Environment 2 (off site)
Environment 3 (off site)
On environment 2, we host 4 virtual machines: vm1, vm2, vm3, vm4. We have the P...
Tue, 10 Jun, 2025 at 3:16 PM
doing a minor upgrade/patch is it the best practice to disable all notifications globally ?
How would i do that? Version 20
Article Comments
Hi there,
There are multiple ways to set-up a planned downtime. Pausing the notifi...
Tue, 10 Jun, 2025 at 3:16 PM
how can we assign sensors to several devices according to a template
Article Comments
non that i can find. there is a multi edit feature under management but does not seem to be extended to adding sensor functions, you can scan ...
Tue, 10 Jun, 2025 at 3:16 PM
New to the product, however really like what is see. I have created a teams channel and am getting alters there. Anytime I try to use one of the actions, I am presented with the following in my browser.
There was a problem...
PRTG N...
Tue, 10 Jun, 2025 at 3:16 PM
Hi, we are returning a xml result as a custom sensor. The result looks ike this:
<?xml version="1.0" encoding="Windows-1252"?>
<prtg>
<result>
<Channel>Duration</Channel>
...
Tue, 10 Jun, 2025 at 3:16 PM
Hi there,
1. I am aware of the reporting facility that can send daily or monthly reports.
2. I am aware of the threshold notification trigger that can alert of real time usage
What I am after is something that can warm me when a client ...
Tue, 10 Jun, 2025 at 3:16 PM
Hi -
I'm trying to get CPU utilization on a Windows Server 2008 system. This should be easy, and I have dozens of other servers on which the WMI CPU sensor works just fine.
I have one particular machine however from which I cannot ...
Tue, 10 Jun, 2025 at 3:16 PM
We are experiencing false positives on sensors. The workaround we have been using is restarting SNMP on our Windows servers. Often times this work around won't work and we're stuck with the triggered false positives until we need ...
Tue, 10 Jun, 2025 at 3:16 PM
Hi! im new to PRTG and im trying to create a sensor to check if the celery in my server is up. Need some tips to start.
Tranks!
Article Comments
Hi there,
What precisely do you want to monitor?
Best,
Sebastian
Dec, 2020 ...
Tue, 10 Jun, 2025 at 3:16 PM
Is there any plans for a ARM based compile for Raspbery Pi's? I woudl like to see if that improves my logout issues on our HUD, a Pi 4 @GB.
Article Comments
I have to tell you that there are currently no plans to provide a s...
Tue, 10 Jun, 2025 at 3:16 PM
Hi There,
I am using a powershell script to monitor AD lockouts as described here:
https://helpdesk.paessler.com/en/support/solutions/articles/57603-is-it-possible-to-monitor-active-directory-user-account-status
However I cannot seem to be ...
Tue, 10 Jun, 2025 at 3:16 PM
Another "Coming from SolarWinds" user here.
I'm looking to add 1000's of devices and some of them use specific OID for the name of the device. How do I define this in the AutoDisocery tool? I RTFM but it does not describ...
Tue, 10 Jun, 2025 at 3:16 PM
I am looking for a Historical netflow raw Report for past 1 week on PRTG with the below Fields:
SourceIP, SourcePort, DestinationIP, DestinationPort, Bytes, %ofTraffic.
Report with this format appears under Top Connections. But Top conne...
Tue, 10 Jun, 2025 at 3:16 PM
Using Powershell with a EXE/Script Advanced, which works fine.
Occasionally the source device sends invalid data. The script knows when this happens.
Looking to understand what XML should be returned to PRTG, so that PRTG knows to ignor...
Tue, 10 Jun, 2025 at 3:16 PM
We have a VFTD appliance on our network but we don't have any metrics on active connections or how many session are activated !! Is there a way to monitor active sessions ??
Article Comments
Hello there,
If our default sen...
Tue, 10 Jun, 2025 at 3:16 PM
The Sensor reports "8 Errors (Replication) is above the error limit of 0 Errors". But by using the command line i.e. repadmin /replsummary *, there are zero errors.
The sensor/device authentication is set up to the domain admin ac...
Tue, 10 Jun, 2025 at 3:16 PM
hi there;
how to define a custom period of schedule monthly report.
for example i want to define a schedule monthly report for 2020-11-21 until 2020-12-21.
best regard and thanks
Article Comments
Hi there,
You can choose in yo...
Tue, 10 Jun, 2025 at 3:16 PM
I'm trying to analyze all my high performance impact sensors and decrease the frequency I scan them where possible. It would be great if there was a way to add the scanning interval column to the sensors.htm (?filter_size=4 or 5 for exa...
Tue, 10 Jun, 2025 at 3:16 PM
Dear support,
I'm busy with migrating current setup to new.
I want to create a customer VLAN sensor which only applies on vlans which begins with a name.
Like all VLANS with name VLAN-XXXX
I want to apply this on a fortigate. Dow...
Tue, 10 Jun, 2025 at 3:16 PM
Hello all,
I want to monitor through SNMP some old Motorola routers and I am wondering if there is an auto-discovery template (like Cisco Generic) for Motorola devices.
If not, I would appreciate some suggestions about what sensors to...
Tue, 10 Jun, 2025 at 3:16 PM
Team,
currently i got email alerts subject as : [PRTG-MTSECUTIL01] STFW01 You Broadband Link (SNMP Traffic) Speed reached (Traffic In) (>75 Mbit/s)
, How can remove : (SNMP Traffic) word from subject line, others are good...
...
Tue, 10 Jun, 2025 at 3:16 PM
Team,
We have Network fracture like..Main branch Switches - Firewalls-------vpn tunnel-----other branch Firewall - Switches....
When tunnel down....Lot more alerts coming at a time...
Can we set alerts like VPN tunnel sensor down then...
Tue, 10 Jun, 2025 at 3:16 PM
We are testing PRTG on the alcatel SWITCHEs. We want to monitor STP...your network has redundant links and we want to be warned if the UPLINK FAILS.
Last week, one of the ACTIVE UPLINKS failed but STP did not work because the STANDBY FIBE...
Tue, 10 Jun, 2025 at 3:16 PM
Hello,
I have a script for a EXE/Script Advanced Sensor. However, the sensor does not work.
Error from PRTG Dashboard:
"XML: The returned XML does not match the expected schema. (Code: PE233) -- JSON: The returned JSON does not match...
Tue, 10 Jun, 2025 at 3:16 PM
We set up the SSL Certificate Sensor on an web server vectorneighbourhood.co.nz. It reported correctly the certificate was expiring and we have since renewed the certificate. The website now reports correctly that our certificate expires on...
Tue, 10 Jun, 2025 at 3:16 PM
I am trying to add sub-interface on cisco routers , but not able to do successfully. I did change couters 32 bit and again added it but no success.
Please advice
Article Comments
Hi,
can you please let me know which sensor yo...
Tue, 10 Jun, 2025 at 3:16 PM
Hi,
we had to reinstall the virtual machine with our core server installed.
We reinstalled the software - both server and probe - and entered our licese by but the activation process returns the error activation filed Activation: Check vi...
Tue, 10 Jun, 2025 at 3:16 PM
Hi
If i take my demo script, with support of prtg query builder, i got a error with unexpected by send
i startet this demo script directly on my server.
i started Windows Powsershell ISE with run as Aministrator Rights
--- start ----
...
Tue, 10 Jun, 2025 at 3:16 PM
I found PRTG Network Monitor on my Windows 10 PC and I have no idea how it got there. I did not explicitly download this software. Did it come with a recent Windows 10 update?
Article Comments
PRTG is not part of Windows updat...
Tue, 10 Jun, 2025 at 3:16 PM
I am on version 20.4.64.1402. I needed to update Windows credentials for Device Group. After changing the password, the change is not saved. I have used IE, Chrome, Firefox. I have been on the PRTG server, using the Web console. I had t...
Tue, 10 Jun, 2025 at 3:16 PM
How to add custom HTML text in a vertical format in map.
Article Comments
That's an easy one. Add a Custom HTML Element to the map, and within the HTML Before section (in its properties panel), enter the following:
<spa...
Tue, 10 Jun, 2025 at 3:15 PM
It does not matter if the email service is too slow or has problems adding the SBCGlobal Mail Setting. Use our AT&T support page or community forums to easily connect to our customer care team.
https://www.customerservicesforyou.com/...
Tue, 10 Jun, 2025 at 3:15 PM
To my surprise the PRTGadmin account password was changed on my PRTG cluster. How can I find out who/from which machine the password was changed?
Article Comments
Hello Wouter,
Open the admin user's detail in PRTG and chec...
Tue, 10 Jun, 2025 at 3:15 PM
I've created a map of all the copiers in our organization and added vital sensors such as ping and SNMP Printer. Currently the SNMP printer is almost always listed as "down" because something such as Cyan is low or a paper tra...
Tue, 10 Jun, 2025 at 3:15 PM
I have setup a Threshold Trigger on a ping sensor as follows:
Threshold Trigger
When Packet Loss (%) channel is Above 0.5 for at least 600 seconds, perform Email Network Alerts
So over a period of 10 min if the packet loss is over 0.5% ...
Tue, 10 Jun, 2025 at 3:15 PM
We installed a new windows server 2019 with PRTG Core 20.4.64.1402. As recommended we installed .net Framework 4.8. Unfortunately we cannot activate the VMWare SOAP plugin. It still displays the error message that no .net 4.7.2 is installed...
Tue, 10 Jun, 2025 at 3:15 PM
Bonjour,
je n'arrive pas a activer le protocole SNMP sur Winddows10.
Je m'explique:
PRTG est installé sur Windows serveur 2019, le rôle SNMP est activé et sur la console web tout est dans le vert.
Mais sur le reste de mon lan , pri...
Tue, 10 Jun, 2025 at 3:15 PM
At each of my sites, I have a primary broadband WAN, a failover LTE WAN, and a VPN tunnel. I need a monitoring setup that shows me at a glance the site name, if the site runs on the primary or the failover WAN, and if the VPN tunnel is up o...
Tue, 10 Jun, 2025 at 3:15 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User Story
As a PRTG User, I want to use my existing Google login since i...
Tue, 10 Jun, 2025 at 3:15 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User story
As an IT provider that uses PRTG, and is dependent on the prio...
Tue, 10 Jun, 2025 at 3:15 PM
Hello,
When I Acknowledge an alarm triggered by a channel in error, will the a new alarm be triggered if another channel in the same sensor has an error ? Or will the Acknowledged be "disabled" ?
For eg : I have a server with the ...
Tue, 10 Jun, 2025 at 3:15 PM
Hello!
Im tryng to add SNMP sensor to Cisco Router RV130, but the SNMP options are the same even if 1 interface is connected or 3, or 4 is always the same. Besides the traffic that is going throug is too low. In this case i just have 1 in...
Tue, 10 Jun, 2025 at 3:15 PM
Hi folks,
I've been trying to setup some Draytek 3900s to send their Syslogs to the PRTG Syslog Sensor. I can get most of the logs through, but it seems to be completely omitting the firewall logs for some reason.
I've tried bo...
Tue, 10 Jun, 2025 at 3:15 PM
Hello,
Once per week there is a scheduled server reboots. All our sensors that are down (Advanced exe/script) but acknowledged lose their acknowledged status.
I thought it was because they went throught the "warning", but even...
Tue, 10 Jun, 2025 at 3:15 PM
How do I get it to pick up the Mac Address of Auto Discovered devices?
Article Comments
Hello there,
Thanks for the KB thread.
I am afraid this is not possible with PRTG.
With kind regards,
Chan Siau Hen
Technical Su...
Tue, 10 Jun, 2025 at 3:15 PM