kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How Can I Define "per user Javascripts" in the AJAX WebGUI
I have found some nice scripts I would like to use: removing the right column (How can I hide the "2 Days", "30 Days" and "365 Days" graphs on the group pages?) remove help (How can i remove the help box c...
Tue, 10 Jun, 2025 at 11:36 AM
Transfer logs of old sensors to New Sensors.
Is it possible to transfer the Historic Logs of an old sensor to a new sensor? Article Comments Hello, I'm afraid that is not really possible. Please see: How can I move the historic data of one sensor to another ?. best...
Tue, 10 Jun, 2025 at 11:36 AM
Can the memory thresholds of the WMI Windows sensor be adjusted?
I want to fine-tune when the WMI memory sensor shows a warning state. Is that possible? Article Comments Hi, please have a look at the sensor's "Channels" Tab. You can set warning limits seperately for each chann...
Tue, 10 Jun, 2025 at 11:36 AM
Sensor in cloned map does not show correct graph after changing object
There seems to be a bug in PRTG Network Monitor 9.1.6.1963 when cloning a map & then changing a sensor object to point to another sensor. I have an existing map, which I clone. On the new map, I select a graph object (it's a senso...
Tue, 10 Jun, 2025 at 11:36 AM
Traceroute Hop Count sensor on change notification is not working.
I have a traceroute hop count sensor where I have the Change Trigger notification set up to run a script but when the hop count changes my script doesn't run. I can get the script to run if I assign it to a State Trigger of Down but I n...
Tue, 10 Jun, 2025 at 11:36 AM
Monitoring amazon server locally
Currently we have PRTG running in our server room, where is away from where Amazon cloud. We have some Windows servers (EC2) running in west California region. I tried to add an Amazon windows server as device in PRTG. When I placed a s...
Tue, 10 Jun, 2025 at 11:36 AM
SQL Server 2005 sensors not working
We recently upgraded from prtg version 8.4.2.2357 to v9. We have a remote probe monitoring a Windows 2003 R2 Std x64 with SP2, with SQL Server 2005 Standard X64. The sensors for the following were working prior to the upgrade, but are now ...
Tue, 10 Jun, 2025 at 11:36 AM
Dienst nicht gefunden (Code: PE010)
WMI bringt sporadisch diese Fehlermeldung, nach 20 Minuten ist Sensor wieder in Ordnung. Abtastintervall ist 60 sek. Die anderen WMI Sensoren (Prozessor, Arbeitsspeicher, Laufwerk, Netzwerkkarte) arbeiten ordnungsgemäß Wie kann ich hier opt...
Tue, 10 Jun, 2025 at 11:36 AM
Managing Remote Probes
1. How can I group remote probes or do they have to all be under ROOT? 2. How can I delete a remote probe when the remote machine is permanently offline? Article Comments Dear Jonathan, 1. Probes cannot be grouped in the norm...
Tue, 10 Jun, 2025 at 11:36 AM
Cluster between PRTG 7 and 8
I have PRTG 7 enterprise (standalone) version and PRTG 8 trial version. Is it possible to make a cluster?? If yes please suggest how??? Thanks Mok Article Comments Hello, this is not possible, PRTG 7 has no Cluster-Function...
Tue, 10 Jun, 2025 at 11:36 AM
How can I view the 'total volume' stats of my netflow devices in a map?
I am setting up a map that provides an overview of the netflow of our routers. I need to be able to view the 'total volume' of each router and include this in the map. Is there a way to change the vertical axis of my netflow graphs ...
Tue, 10 Jun, 2025 at 11:36 AM
Esxi 5 monitoring sensor
Monitoring VMware ESX(i) servers is no problem with the VMware Host Server (SOAP) sensor, however the new version ESXi 5 i can't monitor with this sensor. As VMware uses a new type of OS instead of the previous linux based OS, my gues...
Tue, 10 Jun, 2025 at 11:36 AM
SNMP sensors aren't work.
Dear support, I upgraded to 9.1.6.1963 and my snmp sensors aren't working anymore. When I try to create a Traffic sensor, it shows a message error: "No response (check: firewalls, routing, snmp settings of device, IPs, SNMP versi...
Tue, 10 Jun, 2025 at 11:36 AM
Monitoring Ceragon 2:0 Microwave Link Cluster
Hello there, after monitoring more than 3500 Sensors with PRTG V9 I got a new challange to monitor: I got a Ceragon 2:0 Microwave Link Cluster, that means, that on both Ends of the Microwave Link there are two Indoorunits (IDU). On...
Tue, 10 Jun, 2025 at 11:36 AM
How do I configure SSH authentication?
Hello. How do I configure SSH authentication? Our PRTG runs on Windows 2008 R2, but we want to monitor a Linux Web server which only allows login from /etc/.ssh/known_hosts. Where do I make or get the required information to authenticate....
Tue, 10 Jun, 2025 at 11:36 AM
arange groups and devices
When i right click on a group and go to move, on the bottom there is an option arange groups and devices? When i click on that it send me to devicesorter.htm. Wich does not exist because i get an 404 not found error. How can i fix this an...
Tue, 10 Jun, 2025 at 11:36 AM
How can I export a search result?
Is there a way to export (in any format) the results of a search? If no from the GUi, is there a way to use the "search.xml" api to accomplish the same thing? Specifically I need to export a list of devices that are returned wh...
Tue, 10 Jun, 2025 at 11:36 AM
Modify Sensor Warning/Error Levels
I would like to modify the alert thresholds for sensors all across the board. One example is for disk sensors, I would like to warn at 10% and error at 5%. I know how to edit this for a single sensor, but how can this be accomplished for ...
Tue, 10 Jun, 2025 at 11:36 AM
How to monitor a web page timestamp
I have a web page which contains a timestamp in it OR it contains an error that represents what failed while querying a database for the timestamp. The errors have nothing in common so I would like to do a positive check for the presence ...
Tue, 10 Jun, 2025 at 11:36 AM
XML tag in custom script
I have made a custom script. This script return an XML value. I have read "PRTG API (Application Programming Interface)". I have found what I can use in my XML response. But, can I put a limit for a channel ? It's possible ...
Tue, 10 Jun, 2025 at 11:36 AM
Averages in reports
How can I see the average value (ie, Uptime %) of all sensors in a report (List)? Article Comments Hello, I'm afraid it's not possible to get an average of the uptime of all sensors in a report. best regards. Jan...
Tue, 10 Jun, 2025 at 11:36 AM
Advanced Dell Temp Sensor
We would like to monitor the temperature on our Dell servers. I've used the built-in OIDDLIBs as well as a smaller one supplied in this forum. When I apply these to a live server I get anywhere from 2 to 6 different sensors. All of t...
Tue, 10 Jun, 2025 at 11:36 AM
Suggestions on Monitoring Dual WAN on Sonicwall?
Hey Everyone, I'm looking at monitoring some of my client's WAN connections from our main probe here at my office. While I do have a remote probe at their office, I was planning on running simple ping tests to their main firewall...
Tue, 10 Jun, 2025 at 11:36 AM
Problem alerting rule
I have created an alerting rule for notify me when a server has a problem. My rule is monitoring a computer's ping. If the sensor is at least 20 seconds in not functional state, execute Email to the administrator. If the condition s...
Tue, 10 Jun, 2025 at 11:36 AM
Make PRTG 8 Look like PRTG 6
I use PRTG 6.2 to show traffic graphs for various routers I'm responsible for. I installed a fresh copy of 8.4.2.2381, and configured my devices and sensors. Now I have a screen that won't show me graphs of all of the devices simu...
Tue, 10 Jun, 2025 at 11:36 AM
How can I monitor "FlexLM-Lizenzdienste"
FlexLM Lizenzserverüberwachung Daten über die Nutzung von sogenannten "Floating Lizenzen", zum Beispiel bei ESRI-Software, direkt abzurufen ist leider nicht möglich. Der FlexLM-Lizenzdienst hat keine SNMP-Schnittstelle. Daher mu...
Tue, 10 Jun, 2025 at 11:36 AM
Reset channel on a custom snsor
I use an XML Custom EXE/Script Sensor. In my sensor, I have a lot of channel. There is a way to "rebuild" the list of channel ? I want to clear the list of channel on every run of my Custom Script. Thanks ! Article Co...
Tue, 10 Jun, 2025 at 11:35 AM
Multi Edit Sensor Dependencies
I want to change the dependency of severeal sensors (the esx vm-sensors should depend on the esx server sensor). In the multi edit screen I can only find the option to edit the delay and schedule. Is there no possibility to bulk edit the de...
Tue, 10 Jun, 2025 at 11:35 AM
Rollup Status in a map
I create several maps to visualize the status of business processes. Because some "small" processes are touched in other processes I would like to show the status of the "submap" in the main map. So if any sensor of the ...
Tue, 10 Jun, 2025 at 11:35 AM
How to add a sensor to CPU load index?
I fetch the cpu load of my devices by a custom snmp sensor with the tag "cpuloadsensor". However, PRTG does not compute the CPU load index. If I fetch the cpu load by wmi it would work, but in my network I can't use wmi. I u...
Tue, 10 Jun, 2025 at 11:35 AM
Posting Reports Online in PRTG
Is it possible to post scheduled PRTG reports online as opposed to sending pdf via email ? Article Comments Hello, sorry, this is not possible. best regards Jan, 2012 - Permalink
Tue, 10 Jun, 2025 at 11:35 AM
windows 2008 64bit counters issue
Hello, We are running some servers with Gig Network and unfortunately unable to get actual bandwidth used by this servers due to 32bit counters. We do not have control over switches at some location so wondering if there is anyway we c...
Tue, 10 Jun, 2025 at 11:35 AM
enhancement request SNMP
Dear Support, I would really be interested to enhance the SNMP Trap functionality a bit of PRTG. Currently the traps are sent in v1 and all are coming from the same OID : 1.3.6.1.4.1.32446.1.1.x Most systems using SNMP are using dif...
Tue, 10 Jun, 2025 at 11:35 AM
Alarms Acknowledge
How can I de-acknowledge an alarm that was acknowledged? Article Comments Hello, the only way to "Unacknowledge" alarm is to use the "Acknowledge until" function in the context menu of the sensor. An immedia...
Tue, 10 Jun, 2025 at 11:35 AM
ESX Server & VMWare VCenter v5
I am monitoring a number of VMWare servers, with ESX & VMWare sensors. These have been working well. Last night, both environments were upgraded to v5 (vSphere 5 & ESXi 5), and now the sensors are unable to get any information - t...
Tue, 10 Jun, 2025 at 11:35 AM
certificate problem mit google map with 9.2.0.2121
Nach dem Update auf 9.2.0.2121 meldet der Browser das einige Ressourcen auf der Seite kein https benutzen. Schalte ich geomaps aus habe ich das Problem nicht mehr. Ist es möglich das die Googlemaps nicht mit https abgerufen werden? Gruss ...
Tue, 10 Jun, 2025 at 11:35 AM
Automatic update is not available (Error in autoupdate (Socket Error # 10060 Connection timed out.)
When I Try use Automatic update is not available (Error in autoupdate (Socket Error # 10060 Connection timed out.) i got this error. What is wrong. I use proxy serwer. Article Comments Hi, I'm afraid auto-update via Proxy...
Tue, 10 Jun, 2025 at 11:35 AM
General definating of RTU and traffic index
Testing out this product... on a troubled PLC network.. Can someone give me a general defination of the response time index and the traffic index. Also, is there any guidelines as to acceptable percentages? For instance I am consentint...
Tue, 10 Jun, 2025 at 11:35 AM
PRTG Notification Not Running EXE
Hello, I am currently working out a way to send SMS messages without using a 3rd party service. I have written a small Powershell script that does the job perfectly. I have tested the application outside of PRTG and it sends the SMS messa...
Tue, 10 Jun, 2025 at 11:35 AM
acknowledge in cluster
What I would like to know is: If I set a sensor as acknowledge on Master Node monitoring, is this sensor gonna be set as acknowledge automatically on Fail Over Nodes? Thanks Article Comments did you acknowledge in the web int...
Tue, 10 Jun, 2025 at 11:35 AM
Frage zu "SNMP-Zeichefolge" Sensor
Guten Tag. Ich habe eine SNMP v1 OID welche den Wert 1 oder 2 zurückliefert. Diesen Wert möchte ich per Sensor abfragen (1=OK, 2=ERROR). SNMP Tester funktioniert: ----------------------- New Test ----------------------- Paessler SNMP Test...
Tue, 10 Jun, 2025 at 11:35 AM
netstat type sensor to monitor number and frequency of..
I want to be able to monitor the number of http connections at any given time and be able to see that over minutes/days/weeks. I want to be able to correlate the number of user logins/accesses to a particular website and the CPU usage. I ...
Tue, 10 Jun, 2025 at 11:35 AM
Status sending Email:No DNS Server found
We have problems sending email notifications, we are using the built-in smtp server for PRTG. Getting messages in the notification logs: Status sending Email:No DNS Server found When i do a nslookup, i can succesfully resolve domain nam...
Tue, 10 Jun, 2025 at 11:35 AM
Adding a Sensor from a Netgear Switch
I added the IP address of my Netgear Switch, however when I try to add an SNMP traffic sensor so I can target a specific port it fails. Is there a specific way to setup an Netgear FS752TPS switch? Article Comments Dear Steven, ...
Tue, 10 Jun, 2025 at 11:35 AM
Give users access to acknowledge but not delete?
Hello, I have an account within PRTG that I would like to give limited access. I would like users of this group (or particular user) to be able to acknowledge alarms, re-check alarms, and pause sensors for a period of time and read-only acc...
Tue, 10 Jun, 2025 at 11:35 AM
Hourly Report
I need the ability to create hourly reports for a few devices and all their sensors. I see where you can generate a report every hour, but it only has the option to report on a full previous day's worth of data. I saw in one of your c...
Tue, 10 Jun, 2025 at 11:35 AM
Alarms are not getting away?
I have setup some of the Cisco MIBs for UC 500. When I disconnect one of the IP phones, alarm was generated but when I plugged back the phone, the alarm is still there. Can somebody suggest what is an issue? Article Comments Hel...
Tue, 10 Jun, 2025 at 11:35 AM
how easy is it to integrate with HP ITSM product for automating support tickets?
would like to know if it is possible and how easy is it to integrate PRTG with HP ITSM, in order to auomate ticket creations base on specific alerts and assign to team members? Article Comments Hello, an integration should be ...
Tue, 10 Jun, 2025 at 11:35 AM
When will SNMP Unix / solaris server monitoring be supported?
needs this functionality to monitor CPU, memory and other metrics to track performance issues. A bit frustrating that this is not available seeing every other management platform out there can so this. I appreciate PRTG price point but may ...
Tue, 10 Jun, 2025 at 11:35 AM
Setup Notifications for when top device goes down
We have a network map setup for our locations like this: ISP(LAN\WAN) -> Sonicwall Router(LAN/WAN)->Switch->Wireless Aceess Points I want to setup notifcations to where if the ISP I am monitoring goes down, then I receive email...
Tue, 10 Jun, 2025 at 11:35 AM
Renaming a sensor for maps
I'm making a public map for our users, and I want to change the display name of each sensor. We have a very specific naming scheme for our administrators (eg. "Server1 - Ping"), but we'd like this to show up as, for exampl...
Tue, 10 Jun, 2025 at 11:35 AM
Getting total bandwidth per switch in graph?
Hello, Im after getting the total bandwidth of a switch (cisco 2960 and 3560) in graph to put on the dashboard, is this possible ? If so how? Thanks Article Comments Hello, you would need to add sensors for all ports on th...
Tue, 10 Jun, 2025 at 11:35 AM
Active Directory Replication Errors remote probe not working
I created a sensor on a local probe to monitor a DC in a different site (but same domain) which worked OK but suffered occasional false downtime alerts due to network blips. I have now installed a remote probe on the DC which does not suff...
Tue, 10 Jun, 2025 at 11:35 AM
Netflows from Linux machine
Hello, I'm wish experience with netflow from linux machine. there is a module in linux call ipt-netflow so I want use it with the PRTG. I want forward netflow traffic from linux to PRTG but I don't know if it's work!! any...
Tue, 10 Jun, 2025 at 11:35 AM
PRTG Service doesn't start automatically
PRTG Network Monitor Services does not start up after our server is rebooted. The services are set to start automatically. There are no entries in the Event viewer, in the data directory of the PRTG Network Monitor software and no entries i...
Tue, 10 Jun, 2025 at 11:35 AM
PRTG, Custom SNMP, Alert Status
Hello, I created a custom SNMP sensor to monitor a process on a Linux machine. I have configured the Linux machine's SNMP service to change the SNMP value if the process is not running. I then use the PRTG to monitor this value. By de...
Tue, 10 Jun, 2025 at 11:35 AM
Xen Server IOHandler Error
Hello, On PRTG 8 (the last), i tried to add monitor VM from my Xen Server 5.6. PRTG found correctly my VMs, but give this error : "IOHandler value is not valid" I add a snmp sensor and it's work correctly. So it's not a ...
Tue, 10 Jun, 2025 at 11:35 AM
Someone deleted all the backup files and logs on the server and I've had to recreate all the sensors
Someone deleted all the backup files and logs on the server and I've had to recreate all the sensors to be monitor but when I try to test the email notifications it gives me either an error 10061 or 10060 and won't send out the test...
Tue, 10 Jun, 2025 at 11:35 AM
Dear Support
We have a situation here where the customer has 2 different links to reach the same branch office as a redundancy, the technology for in use only allows the customer to use one link at each time, in other words, if link 1 is up, link will b...
Tue, 10 Jun, 2025 at 11:35 AM
PRTG Netflow v9 traffic in and out
Is it possible with Netflow v9 to show traffic as in/out instead of split traffic to protocols? Article Comments Hello, it might be easier just to add another SNMP Traffic Sensor monitoring the same interface to get Traffic In...
Tue, 10 Jun, 2025 at 11:35 AM
Running the 30 day trial - unable to connect remote probe
Runing 'RTG Network Monitor 9.2.0.2141' I am unable to connect a remote probe. have tried this on two different servers acting as remote probes, and both produce the same errors (and remote probe does not appear in 'devices'...
Tue, 10 Jun, 2025 at 11:35 AM
NetFlow v9 and MAC address : 00-00-00-00-00-00
Hi, I setup a NetFlow v9 custom sensor (from a Cisco 1812 router), and in the Toplists, I created a custom report including the Destionation MAC. But the destination MAC are always empty and are displayed as : 00-00-00-00-00-00. Us...
Tue, 10 Jun, 2025 at 11:35 AM
scripting sensor additions or modifications - bulk operations
What methods are available to add multiple, multi-sensor devices in an automated fashion? What methods are available to modify multiple multiple sensors simultaneously (example: if i want to change the "Upper Error Limit" for...
Tue, 10 Jun, 2025 at 11:35 AM
Sensor for ESXi networking?
I'm trying to monitor the Network stats on an ESXi 5 host. I've added sensors to monitor ping, system board and datastores (storage) and they're working fine. I've tried a couple of sensors, but have not found one that wor...
Tue, 10 Jun, 2025 at 11:35 AM
Copy templates/OID libraries over to new server
We recently moved our PRTG installation onto a new server. When I did this I also copied over the template and OID library folders. None of these custom files are being seen by the PRTG server. If I create a new template it shows up but ...
Tue, 10 Jun, 2025 at 11:35 AM
No traffic
Greetings, I need to get a notification when there is "no traffic". I have a sensor that is monitoring a PRI interface through snmp traffic prob. The interface in my side is not down but it has no traffic due to a problem in...
Tue, 10 Jun, 2025 at 11:34 AM
Can the software monitor text files to alert if a keyword is discovered ie: the PRI for the phone
to alert if a keyword is discovered ie: the PRI for the phone system is failed Article Comments Please try the Logfile Content Check Sensor available as of PRTG version 8.3. May, 2011 - Permalink Depending on your PBX ...
Tue, 10 Jun, 2025 at 11:34 AM
Cannot start local probe
I try to run PRTG Network Monitor. Core server starts normally. After installation, I can't connect to local probe, because Local probe does not start automatically after installation. The Event log contains the following entry: Time...
Tue, 10 Jun, 2025 at 11:34 AM
How should I write a Regular Expression to recognize a multiple line string for the log check sensor
I've been trying to configure a log check sensor to find a text as the following example: DC = "1" In site = "2" Right found: "SecurityPrividege" Following the recomendation from your help docu...
Tue, 10 Jun, 2025 at 11:34 AM
ingress volume report ?
How do I monitor/report my daily total "ingress" data consumption ? Article Comments Hello, how about monitoring the WAN-Interface(s) of your main gateway(s)? best regards. Feb, 2012 - Permalink
Tue, 10 Jun, 2025 at 11:34 AM
24 hour format
we want prtg to operate graphs and time tables in 24 hour format instead of AM/PM. the server is configured to use 24 hour format. Article Comments Hello, have you checked the My Account Settings? best regards. Feb, 2012 ...
Tue, 10 Jun, 2025 at 11:34 AM
Clone or discover a custom check to new and current devices
I have a custom SNMP check that i would like to have added to my new and current devices that i have in PRTG 9.2. Is it possible to add/enable this check to the auto discovery/or to a custom template? Or is there a way to script this wi...
Tue, 10 Jun, 2025 at 11:34 AM
file content sensor
I'm trying to use the file contect sensor to monitor file content on a network mapped drive, ie L:\shareddrive\filename.txt, the mapped drive is from a samba mount on a linux box. the error that I'm receiving is: Cannot access file...
Tue, 10 Jun, 2025 at 11:34 AM
Unable to establish connection
Hi Unable to establish connection (Port Error 135: RPC Server not accessible. - Host: pc.domaine.com, User: o.alex, Password: **, Domain: ntlmdomain:domaine.com) (code: PE015) Article Comments Hi, this error message can in...
Tue, 10 Jun, 2025 at 11:34 AM
How do I delete stored reports?
I'd like to get rid of older stored reports. How can I do so? Article Comments Hi, please go to <PRTG Data Directory>\Report PDFs (standard Data Directory C:\ProgramData\Paessler\PRTG Network Monitor\). The reports ...
Tue, 10 Jun, 2025 at 11:34 AM
Auto Update failed
Tried to use the Update feature to 9.2.0.2142 and although it started ok, the update failed because the file C:\Program Files\PRTG Network Monitor\website\controls\whatsnew.htm was marked as Read Only, which as I've never changed any ...
Tue, 10 Jun, 2025 at 11:34 AM
What does "800706BE: The remote procedure call failed" mean?
Several WMI-sensors are reporting 800706BE: The remote procedure call failed. What does it mean, and what can be done about it? Article Comments Hi, this error may indicate that the RPC Service is not running on the target ma...
Tue, 10 Jun, 2025 at 11:34 AM
How can I monitor a send Connector to my smarthost in Exchange 2007
We are using Exchange 2007 and are interested in Paessler network monitor. We have a Send Connector to our smarthost configured under hub transport. It is configured to send email to our Barracuda Spam and virus Firewall for outbound proc...
Tue, 10 Jun, 2025 at 11:34 AM
GUI Interface don´t show linked maps
PRTG Version 9 GUI Interface. I select a map, with other maps linked to its images. But when I click on a map, it goes to "report" section, instead to go to linked map. Article Comments Dear Luis, yes you are right, ...
Tue, 10 Jun, 2025 at 11:34 AM
Remove Codename on Graphs?
Hello all, First off let me say great product! Im a big fan, and use the Network Monitor every day. Its vastly improved my insight into our clients systems. Now, I know there are walkthroughs for branding the portal, as I am an MSP (P...
Tue, 10 Jun, 2025 at 11:34 AM
I am only able to see one NIC card via Packet Capture option.
We have 2008 R2 Server that is the main Server for PRTG at the Central HUB. We have six Network cards on the Server. I would like to use to of these network cards to send SPAN \ Mirror traffic to. One of the connections will be to pack...
Tue, 10 Jun, 2025 at 11:34 AM
Displaying text labels for SNMP integer readouts?
Ok I have compiled a mib but does not take into an account labels definitions in the MIB file. My hardware (radiolinie) returns a moulation as an integer, and there is nice value to text definition in the MIB. Can I some how get this to be...
Tue, 10 Jun, 2025 at 11:34 AM
API setobjectproperty to change interfacenumber?
Can setobjectproperty.htm be used to change the interfacenumber for a snmptraffic sensor? So far, it seems the the request works & returns a 200 OK with nothing in the reponse body, and the interfacenumber does not change. api/setob...
Tue, 10 Jun, 2025 at 11:34 AM
How can I modify a graph map object to display additional channels for a sensor
I read the answer to the question "How can I add or edit map objects used for PRTG's maps?" How can I get a graph object such as the "Status Icons: Minigraph only" to display Additional Channel Data? As an example...
Tue, 10 Jun, 2025 at 11:34 AM
PRTG Enterprise Console with different Proxysettings
Hi, how can I set different proxysettings for my two PRTG-Systems. One is in the Intranet (does only work without proxy) and one is at the Internet (needs proxy). In our browsers we use a browserconfigurationfile (proxy.pac) which works wit...
Tue, 10 Jun, 2025 at 11:34 AM
Differant notification when a sensor is down vs when it is not responding.
Is there a way to send different notifications based on sensor state? Specifically a different notification when a threshold is exceeded vs when a 'no response' is returned or the device is unreachable. Article Comments ...
Tue, 10 Jun, 2025 at 11:34 AM
False Positives
Hi There, I seem to be having a false positive on ping request, 75% of sensors are working but to some not. I can however ping the device from a command prompt on the O/S?? Any ideas? Thanks Kevin Article Comments Dear K...
Tue, 10 Jun, 2025 at 11:34 AM
Active Directory Integration Error
I have added our domain to the Setup\System Administration\System & Website page, but am getting this error when trying to add an Active Directory Group: The validation of the data provided failed due to the following: Active director...
Tue, 10 Jun, 2025 at 11:34 AM
Custom SNMP variable output
Hey, I run Linux VM with net-snmp on it here is the output of custom variable that I have added [root@linxuph53 ~]# snmpwalk -v 1 127.0.0.1 -c public .1.3.6.1.4.1.2021.8 UCD-SNMP-MIB::extIndex.1 = INTEGER: 1 UCD-SNMP-MIB::extNames.1 ...
Tue, 10 Jun, 2025 at 11:34 AM
WMI Strange Problem - can't connect using Non admin account
Hi Guys, Okay I'm confused :). So WMI sensors work from Paessler ONLY if I define Administrator account in Device setup. However if I defined non-admin account (with proper permissions for DCOM and remote access) - it doesn't w...
Tue, 10 Jun, 2025 at 11:34 AM
How can I editig my reports
Hello What I want to do? Ich have created some reports an now I want to unselcet/ change some sensors of it. How can I do this? Best regards Article Comments open the report, select the tab "Select Sensors Manualy&quo...
Tue, 10 Jun, 2025 at 11:34 AM
Voltage sensor for Cisco 1921 router
Hi, I can see the voltage outputs on PRTG sensors but it comes in 4 digits. How can I fix this? How can a voltage be that large? Article Comments Hello, which exact sensor result do you get? Was this an MIB imported? Is it by...
Tue, 10 Jun, 2025 at 11:34 AM
Editing PRTG graphs
I want to create two separate graphs i.e., for traffic in and traffic out. Can you tell me how do I change the traffic data graph which currently is showing four channels into one graph to four individual graphs for each channel? Ar...
Tue, 10 Jun, 2025 at 11:34 AM
Sensor-Verlauf in E-Mail Benachrichtigung Anzahl erhöhen
Bei der E-Mail-Benachrichtigung werden im Feld "Sensor-Verlauf" (E-Mail Body) nur die letzten 10 Einträge angezeigt. Gibt es eine Möglichkeit, die Anzahl zu erhöhen? Article Comments Guten Tag, die Anzahl der Einträg...
Tue, 10 Jun, 2025 at 11:34 AM
PRTG interface numbering on switch
We have ESW-520 switch in our network, I can see the ports on PRTG but all of them are without numbers. How can I get the interfaces with numbers on PRTG? I checked Switch configuration but all seemed fine. Any tips or ideas? Articl...
Tue, 10 Jun, 2025 at 11:34 AM
Global setting for Vertical Axis Scaling
Is there a global setting for changing the Vertical Axis Scaling from auto to manual? Article Comments no there is not, sorry. Feb, 2012 - Permalink
Tue, 10 Jun, 2025 at 11:34 AM
Can GFI Faxmaker be Montiored
My GFI Faxmaker stopped sending faxes. Unfortunately it went unnoticed. Is there a way to monitor this Article Comments I believe there is a in and out directory under the faxmaker directory where .sfm files are stored. Using th...
Tue, 10 Jun, 2025 at 11:34 AM
WMI returns different data than System Monitor
I am using WMI to obtain performance data. I want to know how many requests per second are entering into the IIS. I am using the “WebService” object and the “Total methods requests per sec” performance counter. I have created a script in ...
Tue, 10 Jun, 2025 at 11:34 AM
OID on 3 com
Hi there I'm new in the PRTG universe, and mainly working with "old" 3 com switches. I am facing issues when i try to request specific OID, like the cpu usage and the memory. the oid i found on the Web gave me no answer when e...
Tue, 10 Jun, 2025 at 11:34 AM
PRTG and BT HomeHub 3
Hi Dont know if you can help but I have been using PRTG Traffic Grapher v6 to monitor bandwith use and speed on my home network for a few years now with an old Netgear DG834 which worked great after a few tweaks. I have recently moved to BT...
Tue, 10 Jun, 2025 at 11:34 AM