kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

File Content sensor and rolling logs
Hi, I am planning to use the File Content sensor to tail an application's log file. Unfortunately, when the file gets to certain size, it moves the file into a folder and append a increasing number to the name. After it will crea...
Tue, 10 Jun, 2025 at 9:26 PM
Factory Sensor: data loss of one channel
Dear support team, I have a factory sensor which collects data from other sensors. While all worked well for a while, one of 4 channels stopped beeing shown in the sensor livegraph graph and in the tables. However the missing channel i...
Tue, 10 Jun, 2025 at 9:26 PM
Additional Windows Credentials
I have another server on a different domain. How can I specify different windows credentials for it? As I'm getting "Connection could not be established (code: PE015)" Article Comments Hello okorsal, Thank you ve...
Tue, 10 Jun, 2025 at 9:26 PM
Create Python Script...
Hello, i´am new in this python script thing, and i´am trying to show the name of my cluster owner with the following script. I dont know how to return the information.... Does anyone can help me? -*- coding: UTF-8 -*- import os import...
Tue, 10 Jun, 2025 at 9:26 PM
Existing user group cannot be selected for push notification
Used version of PRTG Network Monitor: 16.3.24.5303+ Hi, at our company we have the problem that we can select an existing user group for an email notification so that all users assigned to this group will get an email in cases of error...
Tue, 10 Jun, 2025 at 9:26 PM
Filter sensors in custom reports
Hello all, We just started with PRTG and we are very happy with it. I have an question about custom reports. I'm building a custom report based on the "stats loop hilo" template. I create a couple of tables in this report ...
Tue, 10 Jun, 2025 at 9:26 PM
Use SQL script output with dynamic, aggregated number of errors
Hi, I'd like to monitor a PostgreSQL table that contains print output jobs. With a SELECT COUNT (*) from blabla WHERE status = 'ERROR' GROUP by queue; SQL script I get a result as following: QueueNameNumber of erroneous jobs ...
Tue, 10 Jun, 2025 at 9:26 PM
Parameterübergabe an VB Skript
Hallo PRTG Team ich mochte eine VBS Skriptdatei aufrufen. Dem Skript müssen Werte übergeben werden. Wie kann ich im Parameter Feld Ergebnisse anderer Sensoren übergeben? Mit %Channel(xy,0) komme ich nicht weiter, das wird als String übe...
Tue, 10 Jun, 2025 at 9:26 PM
Netflow not receiving flow
I've set up netflow on all my branch routers. I noticed that all probes showed the same information. I then added a senders IP and now the probe is not showing any flow data. Any ideas why this is occurring? Article Comments ...
Tue, 10 Jun, 2025 at 9:26 PM
How to get sensor status historical data in json format?
Hello, when I query sensor data via api it returns a lot of properties including "statustext" and "statusid". However historical data doesn't include status in it. How can I get historical status in json format? I&...
Tue, 10 Jun, 2025 at 9:26 PM
Sensor to monitor app pool memory
Is there any sensor or alternative to monitor the app pool memory? Article Comments Hi there, This one should be what you're looking for :) Kind regards, Stephan Linke, Tech Support Team Jun, 2017 - Permalink
Tue, 10 Jun, 2025 at 9:26 PM
filter sensors in custom report in specific group
Is it possible (and how) to filter a specific sensor from a specific group in a custom report? I'm trying to get a top 10 from the cpuloadsensor but just for group "hosted". My custom report is based on the stats loop hilo ...
Tue, 10 Jun, 2025 at 9:26 PM
WMI sensors are "freezing" for lack of a better word
Hello Paessler support community. I have a problem with some of my WMI sensors. We are running PRTG 13.4.7.3674 with a remote probe. I regularly experience that some of my WMI based sensors seems to "freeze" or get "stuck&...
Tue, 10 Jun, 2025 at 9:26 PM
PRTG not working after power failure of server
Due to power failure PRTG machine gets reboot unexpectedly. Problem is that my PRTG not working working after this power failure so i just manually reboot PRTG machine. Any Suggestions ? Article Comments Hello Osama, Than...
Tue, 10 Jun, 2025 at 9:26 PM
Why are some of my sensors RMON
I'm trying to understand why some of my sensors default to being RMON compliant (I guess that's the phrase... if you haven't guessed I'm new to the world of PRTG) and yet with others I have to turn on traffic specific sensor...
Tue, 10 Jun, 2025 at 9:26 PM
Device names change
When adding sensors I find, not all the time, that the sensor name changesafter a while. So for example I might create a sensor with the name: ABCD - then do what I need to do and next time I look at time, which could be 24hrs later o...
Tue, 10 Jun, 2025 at 9:26 PM
IDENTIFYING UNSAVED RUNNING CONFIGURATIONS
Looking for a way to identify if a running config isn't saved. I have all the information I need just need some assistance in making the sensor to monitor the following. Cisco equipment records the time of configuration changes into ...
Tue, 10 Jun, 2025 at 9:26 PM
Vertica connection strings
Hello I want to monitor my vertica database i tried this string Host=node01;Database=VMart;User=dbadmin;Password=usersPassword; but i didnt work please help me what is the correct string for vertica in prtg in order to connect databases B...
Tue, 10 Jun, 2025 at 9:26 PM
Is there any way to re-order the list of Maps?
Most screens (devices, sensors) allow you to reorder the list by dragging & dropping. I don't see any way to do that in the Map list though. Am I missing it, or is PRTG missing it? ;) Thanks, Tim Article Comments Dear ...
Tue, 10 Jun, 2025 at 9:26 PM
Problem with external Webcam
Hello I am trying to add this webcam (which is external) to a MAP. http://baspomedia.ch/webcam/Webcam_BASPO.jpg When I use this code <iframe width="200" height="100" src="http://baspomedia.ch/webcam/Webcam_BA...
Tue, 10 Jun, 2025 at 9:25 PM
How can I send string to a channel?
I'm using EXE/Script advanced sensor. I want a channel only for information, this channel will not show alerts or warnings, it's only to show a string. Example a date format: 6/5/2017 11:00:00. Is it possible? <?xml version=&...
Tue, 10 Jun, 2025 at 9:25 PM
MS Exchange Mailbox: "User"
I have the Exchange sensors setup in a group on my PRTG deployment. I have noticed there is a sensor to monitor individual mailboxes. I would like to create a group of sensors under my main Exchange sensor/group that contains nothing but th...
Tue, 10 Jun, 2025 at 9:25 PM
Obtain Parent ID Through API
We are monitoring a large WAN with many nested levels. I'd like to be able to obtain the object ID of the parent group of any device and subsequent IDs of the parents of groups as I trace the hierarchy of the device all the way back to...
Tue, 10 Jun, 2025 at 9:25 PM
SNMP Custom String Notifications
Hi. I am using SNMP Custom String using OID 1.3.6.1.4.1.2.3.1.2.1.5.1.9.0 against an AIX server to return the value of a cluster node. I would like to have PRTG notify me if that returned string value changes. Is this possible? This would t...
Tue, 10 Jun, 2025 at 9:25 PM
Apply template for existing object
Hi Support, is it possible to apply a template with its sensors to an existing object? We defined many thresholds to sensors and channels and it would be easy to apply these if we add a sensor to an existing object. If we add sensors the ...
Tue, 10 Jun, 2025 at 9:25 PM
Web server stress toll for JSON response
Hi, I want to test for my web server for JSON response. How can i achive this with web server stress tool. Article Comments Dear Selcuk, I'm afraid that the Web Server Stress Tool comes as is, without support. I just sea...
Tue, 10 Jun, 2025 at 9:25 PM
Volume Usage of VMServer
Hello Y'all We got a Windows VM on VMWareCenter, which is sorta isolated from the LAN (DMZ ftp). So the only LAN access I got would be as root FTP. We want to monitor the local volume of this VM. Is there a way to do this, maybe throu...
Tue, 10 Jun, 2025 at 9:25 PM
Why does my adavanced custom sensor EXEXML does return 0 ?
So, I've been following this tutorial on how to monitor citrix environnements via PRTG. I've based my self on Pim van Denderen's script and modified it a little bit to get all the datas i needed and to put them like i winted in ...
Tue, 10 Jun, 2025 at 9:25 PM
How to use custom map objects in multiple groups ?
When I add a new group it will write the first one. ######################################################################## <!--Custom: Sensor Status - Change_Color --> <div class="map_object map_icon2 map_icon_large id=...
Tue, 10 Jun, 2025 at 9:25 PM
Python 3.6.1 Script for login into PRTG server.
Hello everybody. Mi name is Carlos, and work in networking area. We have a PRTG server and I need write a python code that do logon into PRTG server, and, create a ipflow sensor (wich the 9996 port and 5 minutes configuration), for a det...
Tue, 10 Jun, 2025 at 9:25 PM
migrate from prtg13 to prtg15
i have an old installation of prtg on server A (version: 13.2.3.2235+) i install a new installation of prtg on server B (version: 15.1.14.1777+) in Server A i have several devica with ton of sensoe, each sensor have several month data and...
Tue, 10 Jun, 2025 at 9:25 PM
PE002 on Windows Update Sensor
We're getting a failure to connect error on several of our WindowsUpdateStatus sensorsand were wondering if theres a knowledge base or work around presently for PE002? The sensor interval is set for 24 hours and we have WMI sensors on t...
Tue, 10 Jun, 2025 at 9:25 PM
Why when I add a sensor manually in PRTG and then run auto-discovery, I get duplicate sensors?
I am using PRTG version 17.2.31. I added Cisco Switch sensors manually. Then ran auto-discovery to the device. Now I duplicate sensors but when I run to check for duplicate sensors the software is not discovering them. Article Comme...
Tue, 10 Jun, 2025 at 9:25 PM
Monitoring Failures to Report In
We've been using PRTG for network monitoring for some time and now evaluating expanding the system as a full replacement for our legacy monitoring system which monitors application servers, backend processes, and everything non-network ...
Tue, 10 Jun, 2025 at 9:25 PM
Error sending SMS with custome URL Provider
Hi, im using PRTG 15.1.14.1777+ I have sms gate way (smseagle device) and setup sending sms follow guide https://helpdesk.paessler.com/en/support/solutions/articles/7600004186813-how-can-i-send-sms-text-notifications-using-smseagle-sms-ga...
Tue, 10 Jun, 2025 at 9:25 PM
PRTG sends too many notifications
PRTG send too many notifications. How do we control this? Do we need to customize the settings? Article Comments Dear vickyjey What is the main reason for 'too many' notifications? Do you have some connectivity issue...
Tue, 10 Jun, 2025 at 9:25 PM
Set Up
Do you need to be connected to your router via ethernet to set up and monitor all devices connected? Article Comments Dear featherjade80 PRTG comes in two flavors: The classic PRTG. This has to be installed by you on a comp...
Tue, 10 Jun, 2025 at 9:25 PM
LDAP Security Warning
While reviewing our Directory Service log, I noticed the following entry for the PRTG IP: --------------- The following client performed a SASL (Negotiate/Kerberos/NTLM/Digest) LDAP bind without requesting signing (integrity verification)...
Tue, 10 Jun, 2025 at 9:25 PM
Problem with Re-Discovery
Hi All, i have a Problem with Re-Discovery of HP ProCurve switches. First Time i Discovered the Switch without any patching except Uplink. I Only have 6 Sensors for my Switch. Know i completly Patch die Switch, but by Re-Discovery t...
Tue, 10 Jun, 2025 at 9:25 PM
prtg creates too many ssh connection in linux servers
We have installed PRTG on windows server and monitoring all linux systems, but It creates to too many SSH connections and getting slow down all the linux servers. How do we fix this issue? Is there any recommended settings available? ...
Tue, 10 Jun, 2025 at 9:25 PM
SSH Script - freeBSD
I'm trying to run an SSH script sensor on my freebsd 9.2 p9 and are running into an obstacle. Script sensors are running fine on my Ubuntu 14 and Debian 7. Problem is that PRTG can't seem to find /var/prtg/scripts/. The error mess...
Tue, 10 Jun, 2025 at 9:25 PM
Email notifications showing %state
Thanks in advance for any help you can offer. Our email notifications when a node is down are showing as "PING: MACHINE (Ping) is %state". As opposed to state Down. Any ideas why its appearing that way? Article Comments...
Tue, 10 Jun, 2025 at 9:25 PM
Content of a website / HTTP-Sensor ?
Hi there, is a sensor available to analyze performance of a Website including e.g. advertise/banner/trackings? Reason: in a current case it Looks like the ads/tracking banner are the reason for bad user experience. So we´d like to analyze...
Tue, 10 Jun, 2025 at 9:25 PM
See a channel and not modify his value
Hi, I'm working on a new typology of right access for prtg in my society. I 'd like to build new groups with specific rights. Is it possible to create groups where 1) people can see channel but can't modify their value ...
Tue, 10 Jun, 2025 at 9:25 PM
Sensor Color CSS
What are the commands to change the sensor colors in styles_custom.css? I am colorblind, and the sensor colors are too similar for my ready recognition. Article Comments Hi there, Officially PRTG does not have an option for co...
Tue, 10 Jun, 2025 at 9:24 PM
SNMP ID Changed
Hi I am getting SNMP Error 223 on some Cisco QoS sensors as I suspect the ID has changed after a reboot. Is there a way to just update the sensor with the new ID as I did with the ticky box selection prompt when the sensor was originally ...
Tue, 10 Jun, 2025 at 9:24 PM
HP Proliant Physical Disk Sensor: PE188
When attempting to create HP Proliant Physical disk sensor I receive a no disk found error: PE 188 I have used the SNMP Test tool with a walk of: 1.3.6.1.4.1.232.3.2.5 and 1.3.6.1.4.1.232.3.2.5 however it merely just states: -----------...
Tue, 10 Jun, 2025 at 9:24 PM
How to print sensor report on PRTG
I can not print the result of report send by PRTG monotor Article Comments Dear yadiisaac, Thank you very much for your knowledge base post. Please further clarify the situation, as it will allow me to better understand the ...
Tue, 10 Jun, 2025 at 9:24 PM
Exclude online sensors from Geomap
We have a geomap of sensors on one of our wallboard TV's however with 300 or so sensors it looks extremely cluttered. We do not need to see the locations of online sensors on the map, just the offline/down sensors. Is there a way to rem...
Tue, 10 Jun, 2025 at 9:24 PM
How to load SVG graphs into Visio?
Hi, I'm using Visio 2016 Pro to make an overview of the disk usage of multiple computers and shares and present this to management for reporting purposes. Reason I want to use Visio for this is that it offers easy printing options (A...
Tue, 10 Jun, 2025 at 9:24 PM
Event Log Blacklist
In PRTG it is possible to filter the Events by Source, ID etc. This Settings allow me, to create a Whitelist of Events, i want to Monitor. Now, here is my Question: Is it possible to create a Blacklist for Event Logs (and perhaps some o...
Tue, 10 Jun, 2025 at 9:24 PM
php cannot send json sensor data
In your manual the format is for GET requests: http: <probe_ip> : <port_number> / <token> ?content= <valid XML_or_JSON> This format works if I send it with the browser URL. The same code works on another server i...
Tue, 10 Jun, 2025 at 9:24 PM
Self-configuration of PRTG with its APIs
Some of our customers need to go very far in the finesse of monitoring their servers. And although PRTG already has many configuration options, they do not cover every need. One of these needs is particularly problematic. Use cases: S...
Tue, 10 Jun, 2025 at 9:24 PM
Adding Bandwidth Sensor Gauges to Map
Hi, Firstly I was wondering if its possible to add bandwidth sensors that look like the devices/gauges small on the map. Next if this is possible I would like to have a few gauges that can grab the information from bandwidth sensors like ...
Tue, 10 Jun, 2025 at 9:24 PM
what is query to know boot partition of windows server through WMI
Hi Expertise, I need a query which should be run in WMI to know the boot partition. (only through WMI ) Regards, Swapnil Article Comments Hi there, Create "boot_partition.wql" on the corresponding probe under &qu...
Tue, 10 Jun, 2025 at 9:24 PM
SNMP Trap Receiver can't add - cluster was remove
Hi, I want add SNMP Trap Receiver sensor. I disabled cluster ability because of it but this sensor still can not be added. To remove cluster mode I use Step 1 at link: https://helpdesk.paessler.com/en/support/solutions/articles/76000063...
Tue, 10 Jun, 2025 at 9:24 PM
Microsoft SQL v2 Senzor returning ambigous last value
I have set up an Microsoft SQL v2 as previous is deprecated and it stopped working. o I have made SQL file with exact same code, the initial get is taking VERY long, after that, the value is returns but as soon as I set up lower warning and...
Tue, 10 Jun, 2025 at 9:24 PM
LDAP authentication over trust
We have configured PRTG in our environment to use LDAP authentication. The problem we are running into is that LDAP accounts from other domains that we have trust with don't work in our PRTG installation. Is there a way to get this to w...
Tue, 10 Jun, 2025 at 9:24 PM
connect to ZFS 3 by oracle
I need a sensor for the storage amount left on the ZFS 3 storage machine how can I do it ? Article Comments You could try out the generic and Linux based Disk sensors. But if that doesn't work you'll need to resort to...
Tue, 10 Jun, 2025 at 9:24 PM
Common SaaS Check - Bing API not available
Anyone else having this problem with the SaaS Check sensor? Started to happen a couple of days ago. Checking manually, I cannot reach the URL https://api.datamarket.azure.com/Bing/Search/* from several different locations Article Co...
Tue, 10 Jun, 2025 at 9:24 PM
Notifications - Switches
I want to be able to see when a device is plugged into a port switch along with its usage. i currently have PRTG setup as follows. I have multiples sites and probes. <Probe> <Site> <Network Devices> <Gateway01&...
Tue, 10 Jun, 2025 at 9:24 PM
Auto-discovery for all Devices with MAC Vendor xx:yy:zz
Is it possible to start a scan for all devices with a specific mac vendor? in my case i want to add all switches to monitoring. unfortunately all devices are in different ip-ranges, so it would take me a long time to specify all ranges.. ...
Tue, 10 Jun, 2025 at 9:24 PM
Using Veeam SNMP to monitor backup jobs on PRTG
Hi there, I would like to know if we can use Veeam SNMP settings to trigger SNMP trap to PRTG probe. I knnow that we can use IMAP sensors to monitor the backup jobs. Just found out that we can also use Veeam Backup Enterprise Manager API ...
Tue, 10 Jun, 2025 at 9:24 PM
PRTG Device Tree Map View
Hi, How can I have the device tree map view in full screen? I want to put this map on a massive screen in our office so that every engineer can see it. So I need to get rid of the graphs in right side hand of the window and have the map...
Tue, 10 Jun, 2025 at 9:24 PM
One sensor works one does nto on same server
I have a windows 2016 server with a sensor on CPU and one on Memory the CPU sensor works fine but I cannot get the memory sensor to work just keep getting PE015 code error. Article Comments Hello PeterW, Thank you very much fo...
Tue, 10 Jun, 2025 at 9:24 PM
Grouping sensors
Will you make it possible to create sensor groups. This will make it easier to pause multiple sensors on a device. It will make it also easier if it's possible to clone a group sensors instead of only 1 sensor. Maybe then it's also ...
Tue, 10 Jun, 2025 at 9:24 PM
Redirect HTTP to HTTPS on Custom Port
We have recently switched over our install to SSL. We use a custom port and I'm wondering if it is possible to setup a redirect from http to https using a custom port. Article Comments Hi David, If you connect to http://...
Tue, 10 Jun, 2025 at 9:24 PM
Only send alert if set number of devices are down
I am trying to configure an alert notification that only happens if several devices in a group are down at the same time. For example I have 20 RDS servers and I only want it to send an alert when 8 are not responding to ping or have low di...
Tue, 10 Jun, 2025 at 9:24 PM
Monitor if Mails were sent
Hello I was wondering if there is a possibility to monitor, if mails were sent by an application. I imagine it like that. The application is sending an additional mail to a Postbox on our Mailserver and PRTG would check, if that mail arri...
Tue, 10 Jun, 2025 at 9:24 PM
Limit on users accessing PRTG & Maps
I am asking a question as I use a single user account to run multiple Maps on various monitors within our business and your recommendation of 30 user accounts is ok but would this be affected by using say 10 or 20 different Maps(Dashboards)...
Tue, 10 Jun, 2025 at 9:23 PM
Connect With 3rd Party Application
Dear Friends, I have installed PRTG and it works ok. But i have an application installed on server that allows me to add the SNMP address in it and get notifications for the errors it may have. How can i connect this third party applicat...
Tue, 10 Jun, 2025 at 9:23 PM
On sensors monitoring sites that only support TLS 1.1 and Newer
Our servers have previously been "SSL hardened". SSL 2/3 has already been disabled, many other custom configs to make it as secure as possible. Here's a good example config that should be supported: https://www.hass.de/content...
Tue, 10 Jun, 2025 at 9:23 PM
Mit Hilfe der angegebenen Anmeldedaten konnte keine Verbindung hergestellt werden.
Hello Paessler Support Team, the following error occured if we query a windows performance counter from a stond alone Windows-2012 server in the same subnet. The PRTG Core Server is Active-Directory member, the target server not. Mit H...
Tue, 10 Jun, 2025 at 9:23 PM
Only one down notification per device
Hi! is there a way to receive down notifications per device instead of per sensor? If let's say a device has 8 sensors and the whole device gets down, I would like to have only 1 down notification instead of 8. The same goes with up m...
Tue, 10 Jun, 2025 at 9:23 PM
Differences in Netbios vs. FQDN vs. IP
On new devices, we are seeing differences in the sensors added based on what we enter into the "IPv4 Address/DNS Name" field. Using the netbios name yields different results than the FQDN name. The IP address yields yet differen...
Tue, 10 Jun, 2025 at 9:23 PM
Wrong max-latency value retrieved using Cisco IP-SLA udp-jitter sensor
I have a Cisco IP SLA up-jitter sensor retrieving statistics from a Cisco Switch and I have noticed that one of the values (Max Latency Source-to-Destination) is not retrieved correctly, showing values different from the ones stored in the ...
Tue, 10 Jun, 2025 at 9:23 PM
EXECUTE HTTP ACTION not take effect in PRGT
Hi , I have writen a RESTFull web service accept JSON format. This service works on local server in company. Any client in company can post data(HTTP POST) to url. All successful. BUT.I configure a notification for EXECUTE HTTP ACTION. I...
Tue, 10 Jun, 2025 at 9:23 PM
How can I change default colors of PRTG connection line on PRTG Maps?
I want to have different line connectors colors per Bandwidth utilization for a certain map in PRTG. Example: 0 GBit/s - gray line 1-3 GBit/s - Green 3-5 Gbit/s - pink and so on.. Is this possible? thanks. when I say connection line, ...
Tue, 10 Jun, 2025 at 9:23 PM
Powershell remote
Guten Tag Ich möchte aus PRTG ein Powershell Script starten über EXE Sensor. Test Script sieht so aus: $pathcount = (Get-ChildItem -Path C:\).Count write-host $pathcount,":OK" Nun erhalte ich zwar ein Resultat, aber immer...
Tue, 10 Jun, 2025 at 9:23 PM
PRTG is SNMP or RMON based?
Hi experts, PRTG works with probes (local and remote) that gather all the monitoring information. In RMON the monitoring devices are called "probes" too, but most of PRTG sensors are SNMP sensors. I know that RMON is base in...
Tue, 10 Jun, 2025 at 9:23 PM
Bandwidth of individual IPs on Sonicwall TZ100
I can not seem to figure out how to monitor bandwidth of individual IPs on a Sonicwall TZ100. Thanks. Article Comments Hello penguinview, thank you for your inquiry. SNMP Traffic sensors can only provide general bandwidth per ...
Tue, 10 Jun, 2025 at 9:23 PM
Reports Based on Objects in Warning/Paused
I am trying to generate reports based on the amount of objects in a warning or paused state. This report would be ran every two weeks and sent to techs to avoid future problems with objects in warning. It would also keep techs current with ...
Tue, 10 Jun, 2025 at 9:23 PM
HTTP CONTENT, Longer time for request value from arduino server
Hello! I probably already told , i use arduino server on local network, where have 17 temperature sensors, then i use in prtg network monitor HTTP Content to collect this value from server. So far everything was fine, but now i add some ...
Tue, 10 Jun, 2025 at 9:23 PM
MONITOR SQL LOG SPACE
Hello, I would like to monitor one Database SpaceLog with PRTG. When I query this SQLPERF : "DBCC SQLPERF(logspace)" on my database I have row/culumn fullfil with log space and log size. So I try to add some elements to this...
Tue, 10 Jun, 2025 at 9:23 PM
Max Cluster Disconnect
Hello Recently we had a Problem with the Failover of our PRTG Cluster, which caused it to be disconnected from the Master for about a week. After we turned the Failover on again it showed that the cluster was back to normal (Status was ok...
Tue, 10 Jun, 2025 at 9:23 PM
Monitor a pickup folder
Looking to monitor a pickup folder or file inbox. The normal folder & file share sensors won't work as needed. New files are dropped into server\share Another process polls this location every x minutes, pulls files out and rem...
Tue, 10 Jun, 2025 at 9:23 PM
Http push data help
Hello again. I need help with http push data. I have local server on 192.168.5.90, which show temperature. The page looks like that: HT-4: [35.94] ° C HT-3: [36.00] ° C HT-2: [34.50] ° C HT-1: [27.87] ° C I do not understand your ...
Tue, 10 Jun, 2025 at 9:23 PM
TreeMap View And Paused Groups
I have a lot of groups which are temporary paused. In the treemap view if I untick the paused box they'll turning to white instead of hiding. Is there anyway to actually hide them from the treemap view? Cheers Hans Article C...
Tue, 10 Jun, 2025 at 9:23 PM
Unable to Monitor RHEL7 SNMP
WE are running PRTG Network Monitor 16.1.21.1422 x64. When attempting to add snmp monitoring of CPU/Mem/DIsk for RHEL7, we always got the #222 error. SNMPTester would return the following errors when we attempt to scan the interfaces. -...
Tue, 10 Jun, 2025 at 9:23 PM
Logon failure: The specified username is invalid(2202) (code: PE029)
I'm getting this error when accessing a shared folder on a Windows system. I know for sure that the domain (.\), the username (administrator) and the password are filled in correctly at the device settings for the sensor, and I've f...
Tue, 10 Jun, 2025 at 9:23 PM
CPU Performance on >32 CPU's cause NetPerf 2006 errors in eventviewer
When using a CPU performance sensor through WMI against a Windows x64 target machine containing more than 32 processors causes the eventviewer on the x64 target to be flooded with PerfNet 2006 eventid errors. As per internet articles, it se...
Tue, 10 Jun, 2025 at 9:23 PM
snmp traffic sensor bintec lan interfaces missing
when adding a snmp traffic sensor for a bintec router there is no lan Interface or Bridge Interface offered (only vpn Interfaces). in older Versions of prtg (maybe bintec Releases) you could easily add a bandwidth sensor for bintec lan Inte...
Tue, 10 Jun, 2025 at 9:23 PM
Why are some SNMP Cisco UCS System Health sensor channels not showing any information anymore?
Following an update to PRTG to version 17.x.32 (or later), some of the channels in the SNMP Cisco UCS System Health sensors are no longer showing any information. And if I add sensors of this type again, these channels are gone. What is cau...
Tue, 10 Jun, 2025 at 9:23 PM
Windows analog for Linux "SSH script" sensor
Hello! Linux "SSH Script" sensor provide ability to execute code on target system. How can I do this on Windows OS targets, with credentials of course? Thanks for reply! ______ p.s. not on probe system, on targets Arti...
Tue, 10 Jun, 2025 at 9:23 PM
Interval delay WMI is above the warning limit
Hello, I have been troubled by this issue for a couple of weeks now. I'm using custom WMI to check if user is logged in via RDP on a VM. Now by my count there should be total of 15 WMI sensors and 4 probes. By instructions I have p...
Tue, 10 Jun, 2025 at 9:23 PM
Random Error PE015 on multiple different device
Hello, I have random error Unable to connect: PE015 on multiple different devices. This problem is really random error, each time with another device and only with WMI sensors Exemple with WMI sensor, check by 10min: 08:10 => Sen...
Tue, 10 Jun, 2025 at 9:23 PM
Sensor down for every minute
My sensor is down for every minutes and then up again since few days ago. The error messge state: Connection refused (socket error # 10061). Article Comments Hello jazlyn, Please check this knowledge base article on how to sol...
Tue, 10 Jun, 2025 at 9:23 PM
Auto update and Contact Paessler Support Ticket not working on server
We are using a proxy which seems to work fine for all things except Paessler. I would really like the auto update to work directly from the console on the server, as i dont want to have to visit your website to mess about getting the latest...
Tue, 10 Jun, 2025 at 9:22 PM
PRTG Microsoft SQL V2 Sensor
I've been trying to set up a PRTG sensor which will allow me to monitor SQL agent jobs I've got the SQL script fine and I'm running this using the Microsoft SQL V2 sensor which is giving me the expected output, unfortunately PRT...
Tue, 10 Jun, 2025 at 9:22 PM
Old license activation on new system
I have purchased PRTG monitor tool Licence previously i was using that license on one system but becous of fire that system get crash.. . So i was trying to activate that licence on another system but it showing following errr msg That ...
Tue, 10 Jun, 2025 at 9:22 PM