kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

PRTG Server.exe cannot be loaded
On Win 8.1 I get this Error. How can I solve the problem? PrimaryModule C:\Program Files (x86)\PRTG Network Monitor\64 bit\PRTG Server.exe cannot be loaded. LoadLibraryEx returns 2. - <Event xmlns="http://schemas.microsoft.com/w...
Tue, 10 Jun, 2025 at 3:36 PM
[IMPLEMENTED] Nutanix Sensors
Want this feature implemented? Please upvote! Posts in this thread won't be published. Read Me! User Story As a PRTG User, I'd like to monitor my Nutanix environment with PRTG. They have an awesomely documented REST API we ...
Tue, 10 Jun, 2025 at 3:36 PM
The sensor report only shows a single channel
The customer needs to generate a memory report and the Channel only displays Available Memory, It is known to select the Channel to be displayed through Select Sensors Manually--Objects, However, if a lot of customer equipment is time-consu...
Tue, 10 Jun, 2025 at 3:36 PM
choose reports to be in 'one' PDF
Feature Request: possibility to choose reports to be in 'one' PDF, instead of forced to split it into several PDF. We use the reports for following up on uptime, and instead of having multiple PDF documents, It could be nice to h...
Tue, 10 Jun, 2025 at 3:36 PM
How to filter email notifications by colour (red, yellow, green)?
Is there a way to do it with outlook? Article Comments Hi there, you could try adding filter rules for the representing status words like: - "Down" - "Warning" - "Up" Kind regards, Andrea...
Tue, 10 Jun, 2025 at 3:36 PM
PRTG zeigt nicht richtigen Wert von Custom Sensor an
Hallo zusammen, Ich habe mir ein Custom Sensor erstellt, welcher den Wert von einem CMD Skript anzeigen soll. Das CMD sieht in etwa so aus: @echo off for /f "tokens=2" %%i in ('curl --insecure --silent --output nul -x http...
Tue, 10 Jun, 2025 at 3:36 PM
I would like to monitor Mailstore via Powershell
I have already looked at the Python script but I can't cope with it because I don't speak this language. According to Mailstore, there is also the option to access the Mailstore API via powershell. I only need the archiving task...
Tue, 10 Jun, 2025 at 3:36 PM
Broken graph
Dear, good morning, how are you? We have a very serious problem, our installation has about 6 thousand sensors, where we have 1 local probe and 3 remote ones, any problem we have on the server where there is the local probe and coreserve ex...
Tue, 10 Jun, 2025 at 3:36 PM
script powershell
how to get script to check the age of the installed signature database of McAfee endpoint security? Article Comments Hello Tacio, Thank you for your post. Please see the following KB article for a script and instructions on ...
Tue, 10 Jun, 2025 at 3:36 PM
Administrator friendly interface
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to revert an old interface. I started u...
Tue, 10 Jun, 2025 at 3:36 PM
How can I do a simulation of sensor failure
How can I do a simulation of sensor failure Article Comments Hello PRTG_LEO, from the context menu (either top-right corner, or via right-click on the sensor name) you get the option to simulate an error. In order to clear t...
Tue, 10 Jun, 2025 at 3:36 PM
Monitoring Dell PowerVault (not just disks)
Is anyone doing full monitoring of a Dell PowerVault? I see there's disk sensors for it, but what about monitoring the controllers and network ports? Is there a way to monitor these in PRTG? Article Comments GrdLock, At th...
Tue, 10 Jun, 2025 at 3:36 PM
Can the Common SaaS Probe Be Modified
I have a few other websites that I would like to monitor. Can this probe be modified to change the websites? Thanks KJ Article Comments Hi there, The Common SaaS Sensor cannot be changed. However, you can use for example...
Tue, 10 Jun, 2025 at 3:36 PM
Exchange Mailbox Sensor: Which elements get counted?
After creating a exchange mailbox sensor for a specific mailbox with 3 mails in "deleted mails" folder and no other mails in other folders the sensor shows that 117 mails ("Anzahl E-Mails") have been found in the mailbox...
Tue, 10 Jun, 2025 at 3:35 PM
More customizable reporting
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to customize reports natively ...
Tue, 10 Jun, 2025 at 3:35 PM
SNMP Uptime Measure
I have been asked to set some warning and alarm levels onto a Router Uptime Sensor. The uptime is currently measuring for example 249d. I have been asked to Alarm if its less than 2 hours uptime, Warn if between 2hrs and 40 hours and Green ...
Tue, 10 Jun, 2025 at 3:35 PM
Installation hangs on Installing NCAP
Please Help Article Comments Dear rux, in this case, please disable the NPCAP installation/update. The packet sniffer sensor will then no longer functional, but all other parts of PRTG work. Jun, 2020 - Permalink
Tue, 10 Jun, 2025 at 3:35 PM
Snapshot State vCenter 6.5
Hi Guys i'm trying to get the Snapshot state of my VMs monitored in PRTG. We just upgraded our ESXi Environment to 6.5. Before the Upgrade everything worked fine. But now i'm getting Errors with the old Skript. I had to upgrade...
Tue, 10 Jun, 2025 at 3:35 PM
how to change channel unit?
Hello, I have created a factory sensor that accumulate several bandwidth sensors, how can i change the display of the bandwidth shown in the graph from Kbit/s to mbit/s ? I tried to change it on the sensor's parent device but it didn...
Tue, 10 Jun, 2025 at 3:35 PM
Data Loss on Remote Probes during Core Server Outages
Dear support team, As far as i know from PRTG documents, remote probes can save collected data for a short while, when their connection to core server has been lost. But i never see this function in my case. Does it need to any config? O...
Tue, 10 Jun, 2025 at 3:35 PM
Monitoring all process CPU usage
Hi can some one help with monitoring all process CPU usage and view hystoric data then? thnx Article Comments Hi there, You can use the Windows Process Sensor to monitor processes of your choice. This sensor has got a chan...
Tue, 10 Jun, 2025 at 3:35 PM
are CPU sensors able to tell what the cause of CPU percentage is getting high
same as above. As one of Azure windows VM unexpectedly crashed at 100% of CPU on the other day, event log shows nothing goes down, just wondering if sensor can tell any cause of it. Thanks. Article Comments Hi there, the Windo...
Tue, 10 Jun, 2025 at 3:35 PM
Monitoring a subnet with DHCP
Hi, We would like to monitor an entire subnet. We don't exactly which devices will be connected, but we will gradually find them out with an auto-discovery that will run every hour. However, it looks like PRTG is unable to solve the d...
Tue, 10 Jun, 2025 at 3:35 PM
Syslog server on PRTG
Hi Team, We have many devices on our organization that must send logs to one syslog server centralized. If i have 10 devices on PRTG then i must create one sensor syslog receiver by device, and this is a lot. Please there is any solution ...
Tue, 10 Jun, 2025 at 3:35 PM
intermittent ping issue
intermittent ping issue from PRTG Server on AWS. the same IP i am able to ping from other Server I have on other subnet on AWS. command prompt also not able to ping Article Comments Hello Sim Ling Fong, if you can't ping f...
Tue, 10 Jun, 2025 at 3:35 PM
Dynamic maps in PRTG-Desktop
We use the dynamic geographical maps for our deployment quite a bit because we are a WISP and our equipment is geographically spread out. Many of our users have stared adopting PRTG-Desktop but I cannot find a way to use the geographical m...
Tue, 10 Jun, 2025 at 3:35 PM
Windows Network Card - WMI - Failed to find valid network cards
Hi, Whenever I try to add a Windows Network Card type sensor, I get the following error (or very similar to it, depending on the machine): Failed to find valid network cards. Interface names ['Microsoft Virtual Machine Bus Network A...
Tue, 10 Jun, 2025 at 3:35 PM
Switchting Hysteresis (additional Setting in "scanning interval" of Business Process Sensors)
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want an additional Parameter in the Scanning...
Tue, 10 Jun, 2025 at 3:35 PM
I want to monitor if a .exe is not running
Hello, I want to monitor it a .exe is not running. This exe open a cmd window who need to run constantly I saw on google that in need to set the "WMI service" sensor. I added the sensor on the correct computer, with the co...
Tue, 10 Jun, 2025 at 3:35 PM
Windows Event Log - Critical Alert
Hello I'm looking to setup a WMI Event Log Monitor sensor which alerts me to any 'critical' events. However there's no critical event type for me to choose, only error, warning, information, etc. Is anybody able to offer...
Tue, 10 Jun, 2025 at 3:35 PM
enable PRTG for external access
We would like to enable PRTG for external access so we can use the IOS smartphone app to monitor our infra? Currently we access it internally only. What is the way to setup? Thanks Article Comments Hello there, You need ...
Tue, 10 Jun, 2025 at 3:35 PM
Notification templates report
Hi, Many notification templates can be created in PRTG. Even though there is a main one in most cases, which is applied to all sensors (tipically for notifications to the PRTG Admin), some of them might be applied to specific machines onl...
Tue, 10 Jun, 2025 at 3:35 PM
Generating aggregated metrics from sensor historical data
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to see sensor/channel historical metric...
Tue, 10 Jun, 2025 at 3:35 PM
Email notification does not work.
I configured PRTG to send notifications by e-mail, but when I check the logs I see the following message: "Status sending Email: DNS Server: x.x.x.x E-Mail: cliente@cliente.com.br. Connection Closed Gracefully". Could you help m...
Tue, 10 Jun, 2025 at 3:35 PM
Error message with image in the background of the map
I still get an error message when I try to use an image in the background of the map, see below: undefinedServer: 158.166.176.171 URL: /editsettings?[object FormData] Time: 16:13:28 Any help is welcome Article Comments Hello F...
Tue, 10 Jun, 2025 at 3:35 PM
Certified website
Dear, good morning we have a website that shows the old certificate that has been expired for a long time, when I try to add the sensor again it takes the thumb print of the old one, how to solve this issue? Article Comments Dan...
Tue, 10 Jun, 2025 at 3:35 PM
Certificate SSL
Recently, create an SSL certificate sensor or the device you create has 4 certificates, but the PRTG can identify, how to manage sensors for other certificates? Article Comments Hi, The sensor monitors the certificate which is...
Tue, 10 Jun, 2025 at 3:35 PM
Does the IP on DNS blacklist sensor use the private or public IP? And how can this be checked?
I have an IP on DNS blacklist sensor and I want to make sure it is using the private IP. Does the sensor default to private or public and how can I check this? Article Comments The sensor uses the IP address or DNS-hostname conf...
Tue, 10 Jun, 2025 at 3:35 PM
How to add an Outdoor Weather XML sensor
Seems, the only advice on Paessler KB for weather monitoring is to add some iFrame on a map. I wanna share my experience with "HTTP XML/REST Value" sensor. Recently I found a post about Yandex.Weather providing its data in XML: ...
Tue, 10 Jun, 2025 at 3:35 PM
Question regarding Traffic per day ?
Hi, I would love to know if it is possible to do the following: Switch A has multiple VLANS. We need to calculate how many GB per day has been sent/recieved. We have the traffic total in the Network Card sensor (via SNMP) but is it po...
Tue, 10 Jun, 2025 at 3:35 PM
State Trigger request: "is Up" instead of "leaves Down"
We need certain "When sensor state is Up for at least ... seconds, perform" instead of ambiguous "When sensor leaves Down state after a notification was triggered, perform" (where a state can be Unknown, Unusual, etc.) i...
Tue, 10 Jun, 2025 at 3:35 PM
SSH Memory Sensor: error code: PE094
Hallo, we have Updated our PRTG few days ago to ver. 20.2.59.1689. Our Linux Servers with Linux Ubuntu 32 bit Ver. 12.04.4 LTS and Linux Ubuntu 32 bit Ver. 12.04.5 LTS giving the error code PE094. The device you want to monitor is not com...
Tue, 10 Jun, 2025 at 3:35 PM
Printers - PageCounters are incorrect
Hello everyone, I'm currently on the task of getting our printers monitored in prtg. I noticed that the pagecounter in the OID differs from the pagecounter on the Web-UI (or the printed configuration sheet) of the printer. That happ...
Tue, 10 Jun, 2025 at 3:35 PM
PRTG Graph - Time Value
Hello Paessler, I am using the "HTTP Push advanced data" sensor in order to graph values coming from an XML file. My issue is that for each value in the XML file there is also the time when the value had been recorded and it&...
Tue, 10 Jun, 2025 at 3:35 PM
Duplicating Server
Hi, I am wondering if there is anyway I can export a server then import those settings into new PRTG installation? I do not have any any real privileges on the source serve except read, meaning I can see and monitor my devices but I can'...
Tue, 10 Jun, 2025 at 3:35 PM
How can I monitor free disk space of connected iSCSI shares on Xen servers?
I use the SSH disk free sensor to monitor the free disk space of mounted devices on a Xen server. This works perfectly with NFS shares, but how can I read out the free disk space of iSCSI connected drives? Article Comments This ...
Tue, 10 Jun, 2025 at 3:35 PM
Dynamic Channels for Json response
Afternoon all, I have something I have been struggling with. I am monitoring a device using the https advanced (beta) sensor. I get a json response formatted like so: [ { "name": "name 1 ", &quo...
Tue, 10 Jun, 2025 at 3:35 PM
How to change unit from Kbits to Mbits in Sensor Factory Sensor?
Hi there, I tried to do this: 4:COMMCORP[mbit] channel(2278,0) But only the name of the unit changes. The data keeps been showing in Kbit/s. I want it to change to Mbit/s. Is it not possible? Article Comments Hello, ...
Tue, 10 Jun, 2025 at 3:35 PM
improvement to comment area.
I want this feature implemented, too? Please upvote by clicking Thumbs up! User Story As a PRTG User, I want to add a feature into comment section. The idea is to have a time mark when each comment its added. Details of User Story ...
Tue, 10 Jun, 2025 at 3:35 PM
[OPEN] Enhanced Sensor for virtual OS and Clusters
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG Admin I would like to use a native Sensor to monitor...
Tue, 10 Jun, 2025 at 3:35 PM
"Windows 10 - Update 2004" breaks web server custom port
Once I applied the Microsoft Windows 204 update, the custom port for the webserver fails to work (reverts back to 443) whenever PRTG is rebooted/restarted. I have to manually go in and change the port number AND then press "Save"...
Tue, 10 Jun, 2025 at 3:35 PM
access to sensors in prtg by snmp
Hi. I have some program, that i want to get monitoring information from my semsors in prtg by snmp? can i do this? If there is mib for prtg? Article Comments Hello, Thank you for your post. Can you please describe your inqui...
Tue, 10 Jun, 2025 at 3:34 PM
Multi tag editing
Hi I have over one thousand sensors and I need to edit the tags on all of them. Is there a way of editing them all at once rather than going through each sensor? Is it also posible to run a report showing what tags are in use whith which se...
Tue, 10 Jun, 2025 at 3:34 PM
Add sensor to device automatically per script Python/batch/PS
Hi all, first of all Im new to PRTG. I want to add sensor to a device automatically with script, its doesnt matter for me on of those-: Python/batch/PS, is that possible ? if yes how? I can add Custom Sensor, but I have to add that ...
Tue, 10 Jun, 2025 at 3:34 PM
Multiple AD group pertinance
Hi. I want to see an AD user in two groups, one group of admins, and one for specific notifications. Is this possible to accomplish? Thanks. Article Comments Hi there, Thank you for your message. That should be possi...
Tue, 10 Jun, 2025 at 3:34 PM
Is there a way to stop sensors saying down when Remote Registry service is off
Hi All We are currently having a problem where we have 4 scheduled task running on a server whose sensors are always saying down this is due to the Remote Registry Service not being active. I know these scheduled tasks are actually worki...
Tue, 10 Jun, 2025 at 3:34 PM
How many sensors were we monitoring last month ?
Afternoon all, I need to put together some information on the number of sensors we are monitoring at the moment compared to previous dates eg start of the month and start of May. I am taking a presumption that I will need to create a repo...
Tue, 10 Jun, 2025 at 3:34 PM
Line between 2 Devices, displaying Ping
Hello Guys, I'm currently work on creating a network plan for my Company. I want it to show a Line between 2 Devices, which displays the ping between these 2. Is there a possible solution for that? Thanks in advance! Arti...
Tue, 10 Jun, 2025 at 3:34 PM
Addition of 500 sensors to existing installation
Hi, Can we add additionally bought 500 sensors into an already existing installation of 2500 sensors? If yes, what is the procedure to do so? Also, when purchasing sensors with maintenance licence, what happens to the previously bought se...
Tue, 10 Jun, 2025 at 3:34 PM
Impossible to duplicate a map
Hello, I have only one map created within PRTG administration interface (version 20.2.59.1689+). The 'clone' option (as described here) is missing at the end of the map's line. See screenshot here. Is this a bug or did I m...
Tue, 10 Jun, 2025 at 3:34 PM
Not all Hyper-V network adapters available
My issue slightly differs from missing adapters in that thread: https://helpdesk.paessler.com/en/support/solutions/articles/64343-not-all-network-adapters-available Got few Server 2019 Hyper-V hosts running Switch Embedded Teaming over tw...
Tue, 10 Jun, 2025 at 3:34 PM
Ability to Count Sensor total in a Report.
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG Administrator, I want to be able to run a report tha...
Tue, 10 Jun, 2025 at 3:34 PM
API returning invalidXML
Hello all, I am using PRTG API to get all the Sensors With Alarms. I am calling it from my PHP application via AJAX. https://MYSERVER/api/table.xml?id=0&filter_status=13&username=username&passhash=00000000 I am getting f...
Tue, 10 Jun, 2025 at 3:34 PM
Auto Update not Working
Auto update has stopped working for me on a few site the I help mange. When an auto update install runs, both the core and probe services are stopped, the install fails in some fashion and the services remain stopped. The services can be ...
Tue, 10 Jun, 2025 at 3:34 PM
PRTGAPI Get-Channel not having full Output
Hi, I am trying to pull all sensor channel information by using power shell script but its only giving me Upper and lower error limits. i need upper and lower warning also can you please help me on this UpperErrorLimit LowerErrorLimit ...
Tue, 10 Jun, 2025 at 3:34 PM
Timecapsule storage
Hi, Does anyone know how to get the storage left on the timecapsule with SNMP , SNMP is enabled but no sensor is working. Kind regards, Joni Article Comments Hello Joni, Thank you for your post. You could use our SNMP ...
Tue, 10 Jun, 2025 at 3:34 PM
Connecting STE2 to PRTG
Is it possible to connect the STE2 from Hw-group to the PRTG monitoring tool ? It is this product: https://www.hw-group.com/device/ste2 The reseller told me that this device only supports SNMP and does not support SNMP traps. Do I need t...
Tue, 10 Jun, 2025 at 3:34 PM
Changing the location by the API doesn't work
Hello, I would like to get the world map where all my devices and their states are shown. These devices don't have anything I could ping nor any OS, so they way I have to do it is to call the API to set the device's location by en...
Tue, 10 Jun, 2025 at 3:34 PM
New / Tips auf der Geräte Seite
Sehr geehrte Damen und Herren, wenn ich im WEB-Interface die Seite Alle Geräte aufrufe wird oben rechts IMMER ein Tipp von PRTG angezeigt. Dies stört ungemein! Kann ich dieses verhalten ändern? Article Comments Hallo Herr Buerge...
Tue, 10 Jun, 2025 at 3:34 PM
Where are stored passwords saved?
I am trying to determine where PRTG stores the saved credentials for the sensors. I have read the document on "How and where does PRTG store its data?", but was still unable to find this. I checked the configuration.dat file and...
Tue, 10 Jun, 2025 at 3:34 PM
How do I review sensors (down state 8 hours)
Hi All, In our monitoring setup we know that some sensors goes in down state while the ops team is off-duty. These sensor might be down for 5 min, and we only notify on-call after 15 min. I what to review all sensors that have transitio...
Tue, 10 Jun, 2025 at 3:34 PM
BIld per Mousover in einer Map anzeigen
Hallo, ist es möglich das mir ein Bild aus einem Netzwerkpfad oder aus den Iconsets als Mousover anzeigen zulassen. Das ist ich pflege ein Gerät in eine Map ein und als Bild möchte ich den genauen Standort anzeigen lassen und das wenn i...
Tue, 10 Jun, 2025 at 3:34 PM
Filter certain syslog messages while still saving them
I have a Cisco Catalyst 2960 switch sending syslog messages to PRTG. I would like to stop getting alerts on interface UPDOWN events (i.e. if a computer is rebooted, powered off, unplugged, etc.). The default configuration of the PRTG Sysl...
Tue, 10 Jun, 2025 at 3:34 PM
Powershell EXEXML Exchange Sensor did not work
Hello, i have created a powershell exexml sensor. The Problem is if the user is logged on to the Probeserver, the sensor works. Is the User logged of I get an access denied back. Permissions were checked and no problems were found. It w...
Tue, 10 Jun, 2025 at 3:34 PM
Stop Maintenance Window in Standalone
I would like to stop a "One Time Maintenance" window that I started. My server is currently configured in "Standalone" mode. I attempted to convert the server into "Cluster Mode" to access the "Cluster ...
Tue, 10 Jun, 2025 at 3:34 PM
What's the open vulnerability report CVE-2020-14073 that my security tracker informed me about?
Can you confirm the vulnerability? Which products and versions are affected by the vulnerability? When do you plan to release a fixed version? Are there any mitigating factors or recommended workarounds? Article Comments Importa...
Tue, 10 Jun, 2025 at 3:34 PM
Amazon EC2 CPU Credit Balance
Would it be possible to add monitoring of "CPU Credit Balance" for t2 instances to the Amazon Cloudwatch Sensor? Article Comments Hello, thank you very much for your feedback. We've put this on the wishlist. I ca...
Tue, 10 Jun, 2025 at 3:34 PM
[OPEN] Ubiquiti native Sensors
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG Admin I would like to use a native Sensor to monitor...
Tue, 10 Jun, 2025 at 3:34 PM
Ping sensor data collection during core server outage
Hi, we have a core server and an exclusive remote probe to perform monitoring of (ping) sensors only for public data link and some SNMP of the internal network. I realized that even shutting down the core server for a few minutes, I did...
Tue, 10 Jun, 2025 at 3:34 PM
SNMP Library sensor fails to install
I'm having a heck of a time trying to get an SNMP Library sensor to install for a specific device. I've used the Paessler SNMP Tester (version 20.2.4) and adjusted the device's SNMP and security settings to allow the tester to ...
Tue, 10 Jun, 2025 at 3:34 PM
Getting a consistent error when trying to extract data.
Hi I am getting a consistent error when trying to extract data using powershell. I have gone through the history of the sensor and can not find the value the is being reported as an error. Do you now of a way of making powershell ignore th...
Tue, 10 Jun, 2025 at 3:34 PM
Relating to Libraries in Maps
Good Day, Why when inserting the custom object, does my group objects seem distorted.(The actual icons of the library object) Please advise soonest. The code I used was posted and displayed below, <!--Custom Map Objects: Library LibI...
Tue, 10 Jun, 2025 at 3:34 PM
Lookup in customsensor
Hi! I'm create lookup, like this: <?xml version="1.0" encoding="UTF-8"?> <ValueLookup id="prtg.device.interface.updown" desiredValue="3" xmlns:xsi="http://www.w3.org/2001/XMLSchema...
Tue, 10 Jun, 2025 at 3:34 PM
Sensor for EMC VNX
Hello everybody, we want to monitor our EMC VNX with PRTG. Unfortunately we always get an error message with the sensors. "Cannot load endpoint https://x.x.x.x/api/instances/system/0?fields=health,currentPower: expected status 200 OK...
Tue, 10 Jun, 2025 at 3:34 PM
Why do I keep getting these tickets?! "We recommend Windows Server 2012 R2 or later"
Hi, I keep getting these tickets "We recommend Windows Server 2012 R2 or later". However, it is running on Windows 10 Pro, which exceeds your requirements, so why am I getting these over and over? Thanks Article Commen...
Tue, 10 Jun, 2025 at 3:34 PM
"If a Sensor Query Fails" don't do nothit
Hi all, I'm using the sensor wmiprocesssensor to check the performance of the process related to SSIS service. That process is not always running maybe because there is not job running sql side. when PRTG doesn't find the process th...
Tue, 10 Jun, 2025 at 3:34 PM
Veeam Powershell Scrip Sensor Error
Sensor Veeam Agent Backup Antwort nicht wohlgeformt: "([xxx] Beim Verbinden mit dem Remoteserver "xxx" ist folgender Fehler aufgetreten: Zugriff verweigert Weitere Informationen finden Sie im Hilfethema "about_Remote_T...
Tue, 10 Jun, 2025 at 3:34 PM
Slow Remote Probe Performance
We setup a remote probe on a subsidiary company network which is behind a firewall. We can connect to the probe. We had ports TCP 23560 birectional opened on the firewall between our networks. We installed the probe with an account we had c...
Tue, 10 Jun, 2025 at 3:34 PM
View Unprocessed mail
We have a help desk mail database (office 365) that processes email from the inbox to the help desk system. I want to set up a sensor to watch the inbox to notify a distribution group if an email is stuck in the inbox. I successfully setu...
Tue, 10 Jun, 2025 at 3:34 PM
Failover cluster
In System requirements for PRTG it is said that PRTG cluster is not recommended for 5000 licence thus meaning safe spot for clustering is 2500 sensors. What are the possible problems if I'd try to make failover cluster for 5000 sensors,...
Tue, 10 Jun, 2025 at 3:34 PM
prtg probe slow and multiple sensors with false positives
We have a prtg installation with a probe and 5 remote probes with unlimited sensors running since some years. It worked very well since a couple of weeks ago, where we noticed a deterioration in probe performance in sense that we see a l...
Tue, 10 Jun, 2025 at 3:33 PM
What are the commandline options for PRTG-Desktop?
Hello, I would like to automatically start PRTG-Desktop at systemboot in Fullscreen. Is there a commandline option for this? I couldn't find any documentation on the matter, but i've found out, through testing, that option "-...
Tue, 10 Jun, 2025 at 3:33 PM
Maps: blinking elements
Goodmorning, is it possible to make an object (representing a device) blinking if there's an error on one sensor? Article Comments Sure. It's as simply as adding some code to the styles_custom_v2.css, located under C:\...
Tue, 10 Jun, 2025 at 3:33 PM
I have 8 ESX host running 6.7 all of them get warning
Sensor Hardware Status Warning 199 elements return a warning state. There are no error or warnings in vcenter Article Comments Hi, Could you please let me know which version you're currently using? Jul, 2020 - Permalin...
Tue, 10 Jun, 2025 at 3:33 PM
In Map Designer can it be automated to add a link to the sensor
I'd like to be able to click on sensors or graphs in the Map View that take me to that exact sensor. I know i can do this with an external link, or by adding code to the map manually, but would it be possible to have a checkbox that act...
Tue, 10 Jun, 2025 at 3:33 PM
Tabelle abfragen
Eine Abfrage aus einer SQL-Datenbank erzeugt mir eine Tabelle nach folgendem Muster: Spalte1: ServiceName Spalte2: AnzahlFehler z.B.: Ergebnis einer Abfrage: service1 4 service2 0 service3 1 service4 0 service5 111 : ...
Tue, 10 Jun, 2025 at 3:33 PM
how i can i add new sensors with curl
Hi, i want to add new sensors using a linux system. So i wanted to use curl doing some api calling. Is this even possible ? I found nothing about that in your docs. Regars, Robert Article Comments Hello Robert, What ar...
Tue, 10 Jun, 2025 at 3:33 PM
Exclude notification from a specific sensor-type/tag?
We have been using PRTG for some time now, ang getting notified(mail) everytime we get a warning, alarm or up-status, which is for the most fine, but we do get quite a few mails from sensors that are not "super" important. Is th...
Tue, 10 Jun, 2025 at 3:33 PM
Datei älter als 7 Tage dann Fehler
Hallo zusammen Ich habe folgendes Problem: Wir haben einen Ordner auf unserem Server und möchte eine Fehlermeldung erhalten, wenn eine ZIP-Datei älter als 7 Tage ist. In diesem Ordner hat es jedoch noch andere Dateien mit einem anderen Date...
Tue, 10 Jun, 2025 at 3:33 PM
Implementation of LAPS (Local Admin Password Solution)
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want an easy way to secure the Windows polli...
Tue, 10 Jun, 2025 at 3:33 PM