kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

how to monitor snmp centos7
Dear Support, I have problem when monitoring CentOs7. I got this reference : https://https://helpdesk.paessler.com/en/support/solutions/articles/76000063850 from support team. And have been followed all instruction but, PRTG still can not...
Tue, 10 Jun, 2025 at 3:33 PM
Explain Historic Data (request stats) for System Health Temperatures sensor
Dear All, Can someone explain me what request stats means on report historic data PRTG Example: Request Stats: Good: 99.791 % [42984] Failed: 0.209 % [90] Article Comments Hello, as this is already answered in other pos...
Tue, 10 Jun, 2025 at 3:33 PM
Library Tag Inheritance
Hi all, in our setup we want to use libraries as the base for our mail notification. For this I've created a library tree with several groups for different star settings like this Library - Group 1 - - Node 1 - - Node 2 - - Node...
Tue, 10 Jun, 2025 at 3:33 PM
SNMP v2c - custom port - cant connect to device
Hi guys, i am setting up SNMP v2c but I need to use custom snmp port to connect as I have to set up destination nat for multiple devices to connect from outside over to inside nat. So every device will have 1 port higher: 16101, 16102 and...
Tue, 10 Jun, 2025 at 3:33 PM
Map link lines
On the PRTG maps when connecting a line from one site (represented by a group of sensors or a probe) to another site the line is coloured based on the status of the sensors at the group/probe level. is there a way to make this colouring rel...
Tue, 10 Jun, 2025 at 3:33 PM
Powershell script in PRTG
Hi All, I try to use powershell to get some extended properties of all the files in my folder. I use the script below and from the powershell console it works fine. When PRTG runs it, it gives the error below: You cannot call a method o...
Tue, 10 Jun, 2025 at 3:33 PM
elements return a unknown state: System Board 1
Hi, We are getting a warring for our Dell T420 Server in PRTG, however IDRAC and ESXi show no issues. Is PRTG hardware sensor getting a value it does not understand ? [Hardware Status] Unknown. 3 elements return a unknown state: S...
Tue, 10 Jun, 2025 at 3:33 PM
Break sensor status, inheritance
Sensors linked to a device in a group feed their status through to the group, If one sensor is failed, this accumulates to a sensor in the group being failed. Is there a way to block inheritance of a sensor to a group, or to an upstream gro...
Tue, 10 Jun, 2025 at 3:33 PM
recommended process to perform a prtg reset (gray sensors after restart plattform prtg)
Hello everyone. A query. One of the recommendations for prtg maintenance is disk defragmentation and monthly restart. What is the recommended process to perform this reset? We have a 5250 sensor prtg cluster. After the restarts, it behaves ...
Tue, 10 Jun, 2025 at 3:33 PM
Add status filter to Donut map
Hi, O, a map, i want to show all status donut, except from the acknowledge alarms Is it possible to do this with a custom mapobject copied from a existing donut.htm? Is there an other way of implementing this. Article Comments ...
Tue, 10 Jun, 2025 at 3:33 PM
How to Monitor Free Disk Space on Ubuntu Linux
Hello, can anybody please help me how to Setup a Sensor under Ubuntu and what I have to choose under PRTG to get this working? Article Comments Hi there, Thank you for your post. Please take a look at the following articles:...
Tue, 10 Jun, 2025 at 3:33 PM
Can PRTG send a notification based on scheduler?
we need schedule notifications by email on specific date/time without any trigger. how can it do it? Article Comments Hello Sean, The concept of PRTG is to just trigger status related emails via triggers. If you want to send o...
Tue, 10 Jun, 2025 at 3:33 PM
Monitoring UPS information
Hello I have an APC UPS connected via USB to a Synology NAS. I use PRTG to monitor several SNMP oid and it works ok. im using synology's mib which i already imported to prtg. i have two questions since Im interested in using prtg to mon...
Tue, 10 Jun, 2025 at 3:33 PM
Monitor for multiple strings in Event Log monitor sensor
Hello, I have a sensor created to monitor the Windows event log for new events containing a certain string in the event message. What I'd like to know is, can I search for multiple message strings with the same sensor using an OR operat...
Tue, 10 Jun, 2025 at 3:33 PM
How can I change authentication for custom SMS delivery?
When using SMS delivery with a custom URL, I run into authentication error although the URL works in a browser. Is there a way to fix this? Article Comments This article applies as of PRTG 20 Basic Authentication for SMS Deliv...
Tue, 10 Jun, 2025 at 3:33 PM
Powershell - Update wmi disk sensor limits
Hello, I want to update all wmi disk sensor limits (+- 500 sensors). I want to remove the Size limit check for all disks. On the sensor, not on the channels (this is already done). I thought i could do this via powershell, but I don't...
Tue, 10 Jun, 2025 at 3:33 PM
Catastrophic Restore
My workstation had a catastrophic crash and lost the hard drive. Our server core was on the machine. There are no backups for the machine so I will need to reinstall everything on it. I would like to move the server core to one of our serve...
Tue, 10 Jun, 2025 at 3:33 PM
How to extract script name field from PRTG sensor with the help of powershell script
Hi I have written powershell script to extract the the information related to sensors like name , id , channel values , priority , interval etc . But I am not finding suitable command to extract the information Script name from relevant ...
Tue, 10 Jun, 2025 at 3:33 PM
Sophos XG Firewall - Cannot monitor with PRTG Template (or at all)
Hey All Having trouble with this. Was following this article to monitor our firewall, but I am unable to do so. https://https://helpdesk.paessler.com/en/support/solutions/articles/76000045474 Our firewall management/LAN is accessed by...
Tue, 10 Jun, 2025 at 3:33 PM
mobile app - notification only for selected probes
we have several probes and each colleague should be able to define which probe may wake him/her up by sending notifications. currently every alarm "wakes" everybody up. I saw one can get notified if a ticket gets created and assig...
Tue, 10 Jun, 2025 at 3:33 PM
PRTG and MIB with bitfield
Hi, I implemented snmp protocol in our device, I wrote MIB file following SNMPv2 specifications. I converted my MIB to oidl file to be imported in PRTG and it worked. In my MIB file I defined a field with syntax BITS (showed at the end of...
Tue, 10 Jun, 2025 at 3:33 PM
Get probe IP or Hostname in Script
Hello, I currently have one problem with a powershell-script. I want to use the same script for different servers and probes, which is no problem in itself. My problem comes in, when I wanna run the powershell-script on the probe or on ot...
Tue, 10 Jun, 2025 at 3:33 PM
Monitor RTSP Stream
Hello, we have a link to a couple of RTSP video streams and we're looking at monitoring whether or not the stream is up via a ping. Is this something that is possible with PRTG? Article Comments Hello Phillip, can you be m...
Tue, 10 Jun, 2025 at 3:33 PM
Sensor Common SaaS Check
88 % (Available Services) is below the warning limit of 90 % in Available Services (Facebook API not available) Is it the same problem as discussed here? https://helpdesk.paessler.com/en/support/solutions/articles/74586-common-saas-check-...
Tue, 10 Jun, 2025 at 3:33 PM
Flexibility on PRTG Desktop Pop Up Notification
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want more flexibility on PRTG Desktop Pop Up...
Tue, 10 Jun, 2025 at 3:33 PM
Sunburst View Gone Small
I don't have a lot on our PRTG yet, But for some reason, the Sunburst view has gone weird... When viewing the webpage via chrome on any PC we have tried, the Sunburst is about 10% of the page. Not bigger like it used to be and I'm n...
Tue, 10 Jun, 2025 at 3:33 PM
Folder sensor
Does the folder sensor support GLOB or REGEX pattern matching ? I need to monitor a folder for number of files, but it should disregard files with specific filename pattern. Article Comments Hello, the sensor does not support ...
Tue, 10 Jun, 2025 at 3:33 PM
Setup Core Server in DMZ with Remote Probe
Hi there, I am about to set up the PRTG and are not sure which setup is the best for my use case. Use case: Remote monitor a network, which itself is "protected" to the internet via Firewalls and a DMZ, from another network&#...
Tue, 10 Jun, 2025 at 3:33 PM
Feature request - non-device devices
It would be nice to be able to link non-device related items like services and processes in the device/sensor tree Although it is possible to create fake devices witt fake IP addresses, it would be cleaner if a separate object were availabl...
Tue, 10 Jun, 2025 at 3:32 PM
Rotating Background Image
Is there a way to change the background image of a map using a script? I tried renaming the file used but it doesnt affect the map displayed. Maybe there is some fancy user defined html, css or js code I could use for this purpose? Thanks f...
Tue, 10 Jun, 2025 at 3:32 PM
network monitor(physical network) on azure or aws
Would like to use PRTG to monitor my physical network(access points, switches, some server in my office) but would like PRTG to be installed on my AWS or azure servers. Is this possible? how can I achieve this? Article Comments ...
Tue, 10 Jun, 2025 at 3:32 PM
How to configure Microsoft SQL Database mail status sensor?
HI Team, I want to configure the sensor for inbuilt database mail service for the Microsoft SQL database. Please help Article Comments Hello, Thank you for your post. Please see our guide on how to set up SLQv2 sensors. Al...
Tue, 10 Jun, 2025 at 3:32 PM
Compare two snmp values
Hello, I need two compare two snmp values for exemple I need to check if the value returned by the oid 1.3.6.1.4.1.12356.101.13.2.1.1.15.1 is the same as the one returned by the oid 1.3.6.1.4.1.12356.101.13.2.1.1.15.2 If the results a...
Tue, 10 Jun, 2025 at 3:32 PM
Issues with PowerShell return values
Hi there, I'm running into issues regarding PowerShell return values. I'm using a PS script to detect whether Windows processes are responding or not. Here's the code: Param( [string][Parameter(Mandatory=$True)]$p_name ) ...
Tue, 10 Jun, 2025 at 3:32 PM
Administrator account lock out
hi, Our administrator account gets locked out from the PRTG server. Would any of the scans or the probes cause the lock out? Article Comments Hi there, do you refer to your Windows Administrator account? If so, please c...
Tue, 10 Jun, 2025 at 3:32 PM
How can duplicate or clonning map objects inside of Map Designer? PRTG 19.2.50.2842
Hi i've starting create a good dashboard but it's leave a loft of time due i cannot duplicate or clonning map objects inside of Map Designer. I don't know if i dont to know that or if this funcionality dont exists... Somebody co...
Tue, 10 Jun, 2025 at 3:32 PM
HTTP/1.1 400 Bad Request
I'm using PRTG version 18.3.44.2059. I am getting "HTTP/1.1 400 Bad Request" when send notification to Microsoft Teams. Under Execute HTTP Action URL: URL of Incoming Webhook (Generate using connector) SNI: Do Not Send SNI...
Tue, 10 Jun, 2025 at 3:32 PM
PRTG Map: multiselect
Goodmorning, is there a way to select multiple items on a map and move them togheter? Article Comments Hi Andrea, I'm afraid that it will only be possible to move the objects one by one, sorry. I will forward the feedbac...
Tue, 10 Jun, 2025 at 3:32 PM
Monitoring IP Address of a machine
Is there any option to monitor the Ip address used in a windows machine like what IP address is used in the machine and how long it is used and what is the new IP address which is changed? Article Comments Hi there, I would re...
Tue, 10 Jun, 2025 at 3:32 PM
Recommended Memory Limits for Exchange Servers
Hi We are trying to tidy up our PRTG Warning/Error limits and one of the sensors consistently warning or erroring are servers with Exchange installed. I know Exchange "grabs" a lot of memory it is not necessarily using, and so...
Tue, 10 Jun, 2025 at 3:32 PM
Install PRTG in virtual machine
Hello, good morning, I am new to this. I am trying to install prtg in a virtual machine with windows server 2019 operating system, the problem I have is that it does not recognize my devices at the root, I would like to know if there is any...
Tue, 10 Jun, 2025 at 3:32 PM
Gracefully uninstall remote probe
What is the procedure to gracefully un-install /remove PRTG remote probe ? In addition, is there any procedure to be performed on the PRTG core server ? Article Comments Hello, we usally delete remote probe on the core-server ...
Tue, 10 Jun, 2025 at 3:32 PM
Cloud sensors
Hi, Does the core server have to be up and connected to the interent to receive notifications from the HTTP cloud sensor? Thanks Article Comments Hello there, The core is not needed here, but the probe server must have a...
Tue, 10 Jun, 2025 at 3:32 PM
Treemap Gerätereihenfolge
Ich würde in einem Treemap gerne von links nach rechts und dann oben nach unten die Geärte einen Ordners als "Kacheln" darstellen. Dabei sollten die Namen in der gleichen Reihenfolge (Alphabetisch) wie im Gerätebaum sein., Geht ...
Tue, 10 Jun, 2025 at 3:32 PM
Delay PRTG sensor alarm error state
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have a possibility to delay the sens...
Tue, 10 Jun, 2025 at 3:32 PM
[OPEN] More Features for "Device Tools"
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As an IT provider and PRTG User, I want a little more focus on...
Tue, 10 Jun, 2025 at 3:32 PM
API for Notifications Settings
Is there an API for changing Notification Template settings. Specifically adjusting the email address set in a Notification Template? Article Comments Hi there, The official "change object"-API is not supporting this...
Tue, 10 Jun, 2025 at 3:32 PM
Monitor Web Calls that Require Token Authentication
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to test web calls that require token au...
Tue, 10 Jun, 2025 at 3:32 PM
Import failure on MIB Stack
Hello, When i import my MIB with Mib importer i got a failure : Missing import module : FDDI-SMT73-MIB. Here is the link to the MIB : ftp://ftp.cisco.com/pub/mibs/v2/CISCO-STACK-MIB.my Our Switches are Cisco Catalyst 2960 Thanks fo...
Tue, 10 Jun, 2025 at 3:32 PM
Custom Object Donut
Hello, is it possible to show the device states instead of the sensor steads? I want to show the numbers of devices, not the number of sensors. Cant find any value in the object to change it: {{{<!--Status Donuts:All sensor states (d...
Tue, 10 Jun, 2025 at 3:32 PM
CPU all process usage
Hi is somehow possible to monitor all process separate CPU usage for history ? We need to find back what process has high CPU usage on some time in history. Article Comments Hi there, I'm afraid there is no sensor avail...
Tue, 10 Jun, 2025 at 3:32 PM
How can I automatically backup PRTG to an offsite location?
I googled how to backup PRTG and I found two relevant articles, the first referring to the second: https://helpdesk.paessler.com/en/support/solutions/articles/76000045330-how-do-i-back-up-all-data-and-configuration-of-my-prtg-installation...
Tue, 10 Jun, 2025 at 3:32 PM
API PRTG - Angular
Hello, I want to make an application in angular using the PRTG API but I don't know how to use it. If any person made an application in angular that can guide me, I would be very grateful. I have a problem with the get request bec...
Tue, 10 Jun, 2025 at 3:32 PM
WMI: Process not found (code: PE009) -- PerfCounter: No data to return. (Performance Counter error 0
This error is being encountered on a new server we've built to replace an old server. On the old server, the sensor works perfectly fine. Here is everything I've checked: OS version is the same - 2008 R2 (replacing physical server w...
Tue, 10 Jun, 2025 at 3:32 PM
client certificate within a HTTPS Advanced Sensor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to use client certificate within a HTTP...
Tue, 10 Jun, 2025 at 3:32 PM
Sensor Creation date of a file
Is there a sensor that retrieves the "creation date" of a file? Article Comments Hello, out of the box there is no such sensor. You might want to program such sensor yourself. It could be done with powershell. The sc...
Tue, 10 Jun, 2025 at 3:32 PM
Increase PRTG capacity
I have one PRTG server and am monitoring some switches and firewalls with it. I however am running out of resources on the server. I see I can make a cluster or add remote probes. What is the best way to add capacity to the system so I c...
Tue, 10 Jun, 2025 at 3:32 PM
NetFlow sensor is showing up as unkown
I have NetFlow running on a Meraki MX450. It is showing as gray/unknown and has last been up around 7 days ago but it obviously receives data as it is scanned every 15 minutes and the data updated. I have no idea what to do to make it becom...
Tue, 10 Jun, 2025 at 3:32 PM
remove PAESSHSTART and PAESSHEND from history
since upgrading to PRTG version 9, SSH sensors leave behind a line in server's bash history file: echo PAESSHSTART;df -TP;echo PAESSHEND since sensor is checked every 1-5 minutes, this fills the server's history with these lines...
Tue, 10 Jun, 2025 at 3:32 PM
Windows backup monitoring - how to and where's the new sensor?
I'm pretty sure I read in some release notes, that there is a new sensor for monitoring windows backups. Searching the KB, I see some posts regarding various methods, but most of these are late 2011. What's the current best way to...
Tue, 10 Jun, 2025 at 3:32 PM
AD trust monitoring
Hello, we need to monitor ad trust between our domin to wish our portg is member and an other domain. how we can do this please. Article Comments Hello, for AD trust, there is no build-in sensor. You could write a powershell...
Tue, 10 Jun, 2025 at 3:32 PM
Can't make powershell script working (PE018)
Hello, I have PowerShell script which runs in the PowerShell CLI but getting the following error from prtg "Your request has timed out. Depending on the sensor type you use, the reason might be that the sensor could not connect to the ...
Tue, 10 Jun, 2025 at 3:32 PM
Packet Sniffer Sensor doesn't recognize network adapter
I'm new to PTRG so please bear with me. I am attempting to add the packet sniffer sensor to my local probe. When configuring it, the network adapters setting is grayed out and says "No network adapters available." I current...
Tue, 10 Jun, 2025 at 3:32 PM
Customize/create printer sensor
I want a printer sensor which show me also the printer's error code. Also i want the ping channel (?!) not showing an error if the Web Gui is still available. What's your suggestion to start with? Article Comments Hell...
Tue, 10 Jun, 2025 at 3:32 PM
See Total Traffic Usage At Report
How to show the total traffic usage on generated report? Article Comments Hello, please allow me to refer to the following post, where this is already discussed: https://helpdesk.paessler.com/en/support/solutions/articles/283...
Tue, 10 Jun, 2025 at 3:32 PM
Missing Temperature Sensors on Cisco ASA 5506-X
The "SNMP Cisco System Health" sensor does not appear to be properly setup to pull temperature data from Cisco ASAs. We are using (primarily) Cisco ASA 5506-x in our branch firewalls and PRTG is not showing temperature data from a...
Tue, 10 Jun, 2025 at 3:32 PM
Maps - Datentabellen
In der Liste ist unten ja eine Blätterfunktion eingebaut, aber es wird immer die volle Liste angezeigt. Kann ich die Anzahl der Werte pro Seite festlegen/ändern? Grüße Thomas Article Comments Hallo Thomas, dies ist leider ni...
Tue, 10 Jun, 2025 at 3:32 PM
new placeholder "library"
I propose adding a new placeholder "library" to this list: https://https://helpdesk.paessler.com/en/support/solutions/articles/76000063844 this way, we can write generic notification template scripts utilising the name of the li...
Tue, 10 Jun, 2025 at 3:31 PM
HTTP sensors for content type image
I am trying to setup HTTP advanced sensors for a URL that returns a content type --image/png. I am setting up the Custom Content Type on the HTTP specific section as "image/png". It does not seem to be working while testing as ...
Tue, 10 Jun, 2025 at 3:31 PM
Notification Handling During Paused
Collect vs. Discard. I have a sensor that is monitoring a router interface connected to a broadband circuit. I want to collect data all hours. I only want to alert during business hours. I don't want an alert in the middle of the ni...
Tue, 10 Jun, 2025 at 3:31 PM
SNTP time difference - resolution finer than whole seconds?
Is there a way to set the SNTP sensor to report time difference in units finer that whole seconds? For testing purposes I'm deliberately letting the system clock on my PRTG server drift, and tracking the difference with the SNTP sen...
Tue, 10 Jun, 2025 at 3:31 PM
New placeholder "library"
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want a new placeholder for libraries so I ca...
Tue, 10 Jun, 2025 at 3:31 PM
PRTG HTTP-API for Libraries
Hi Experts, I have started using the PRTG HTTP-API and noticed no documentation talking about Libraries in regards to the API calls. Is there any sort of support for libraries in the API? If so what would be some examples of it being ...
Tue, 10 Jun, 2025 at 3:31 PM
need Windows Process Monitor
We need a better analysis of when which service is using the CPU and RAM. We have a script that shows all the processes and the load, but on a Windows Terminal Server the processes are random and not static. We hope that PRTG will be more f...
Tue, 10 Jun, 2025 at 3:31 PM
Advanced SSH Script - Empty Response
Hi guys, Here's the execution/output of my script in /var/prtg/scriptsxml, which returns json: user@host:/var/prtg/scriptsxml$ sudo ./authsensor.sh { "prtg": { "results": [ { "channel&quo...
Tue, 10 Jun, 2025 at 3:31 PM
Ftp Sensor | Filter on Filetype
I would like to count the number of files in a folder on a ftp server of certain types, e.g. count all xml files. As far as I can see the "FTP SERVER FILE COUNT SENSOR" can not filter by filename. Is there another sensor I can use...
Tue, 10 Jun, 2025 at 3:31 PM
allowed placeholders for Summarized Notifications
I'd like to use the placeholder %group for the subject of Summarized Notifications. (Notification Templates). I use the placeholder %group for e-mail subject, and it works fine. The Summarized Notifikation subject on the other hand look...
Tue, 10 Jun, 2025 at 3:31 PM
Perfcounter IIS Application Pool 0x800007D5
Today, we have restarted the IIS client server which have configured the sensors. After the reboot getting an below mentioned error found in Perfcounter IIS Application pool sensor. Error: (Unable to connect the specified computer, or th...
Tue, 10 Jun, 2025 at 3:31 PM
Alert when value does not change over a longer period
I'm using SNMP to get temperature and voltage values from your UPS. Now the management module run into some issue and kept reporting the last value over and over. The value itself was within the limits, so no alert was raised. Usually...
Tue, 10 Jun, 2025 at 3:31 PM
SSH advanced sensor for passenger?
Anybody have an SSH advanced sensor script written that uses passenger-status --show=server? It returns JSON. I'm trying to get server health without needing to use http with never expiring auth credentials. Article Comments ...
Tue, 10 Jun, 2025 at 3:31 PM
Notification Template, email body Format Options
There are 3 options for the body of the email sent to the receipients. HTML >which contains information in a formatted form Text >which contains information in a formatted form Text with custom content >empty body to fill by its ...
Tue, 10 Jun, 2025 at 3:31 PM
Please create native sensors for monitoring Lenovo ThinkSystem servers via XClarity
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to monitor Lenovo ThinkSyste...
Tue, 10 Jun, 2025 at 3:31 PM
IPFIX 315
Hi PRTG team, I am testing IPFIX with Cisco NCS 5001 which only supports the IPFIX 315 format to send information to the collector, and I have configured the router as Cisco information guide and validation commands, but PRTG custom IPFIX s...
Tue, 10 Jun, 2025 at 3:31 PM
Feature Request: Order by IP Address
We are able to order our devices in the devices overview by alphabet. It would be great to be able to do this with the ip addresses. Article Comments
Tue, 10 Jun, 2025 at 3:31 PM
Auto discover shows IIS_Total and other sensors but IIS is not installed
I know I can delete the sensors but why does PRTG detect App Pool_Total and IIS_Total if I uninstalled IIS from Windows Server 2012 R2? I would like to uninstall whatever it is needed from my server because I do not use IIS on that server...
Tue, 10 Jun, 2025 at 3:31 PM
How to alert based on rate of disk consumption, not percentage free.
I am currently using threshold triggers to alert when disk free space drops below a certain percent. However, I would prefer to alert based on the rate of consumption. For example, a drive has been at 11% free for 6 months and has change ...
Tue, 10 Jun, 2025 at 3:31 PM
Sensor with multiple channel from a single query
Hello everyone, I've got an Oracle sensor that will elaborate a table like this: Wardrobes | +10% Beds | + 25% Chairs | - 35% Is it possibile to have a sensor that scan through the data and alert me when the percentage is over/und...
Tue, 10 Jun, 2025 at 3:31 PM
Question about SYSLOG Sensor
Hello, I setup a syslog sensor which is successfully receiving messages from my SonicWall with one minor issue. The sensor isn't parsing the different fields on the messages tab view. Everything appears in the "Message" field...
Tue, 10 Jun, 2025 at 3:31 PM
SNMP Library Sensor not showing newly imported MIBs.
I used the KBs for getting and importing my devices MIBs into PRTG. I put the file in the ..\PRTG Network Monitor\snmplibs but when I try and add an snmp library sensor, my new file is not in there. I see previously added ones, but not my...
Tue, 10 Jun, 2025 at 3:31 PM
PRTG API Historical Data
If i use PRTG Historical data api call to fetch data in JSON form i get something like, { "datetime": "7/24/2020 12:09:00 AM - 12:10:00 AM", "Days to Expiration": 73.0000, ...
Tue, 10 Jun, 2025 at 3:31 PM
Cannot transfer placeholders to powershell script in Execute Program notification
Hi, 1. I set up a notification using Execute Program. The Parameters is: %probe %group %device %name %sensorid %status %down %message 2. The code of powershell script: $outfile = "C:\PRTGtoZendesk\ha.txt" for ($i=0; $i -lt...
Tue, 10 Jun, 2025 at 3:31 PM
Finding Probe Access Key
Dear Support Team, Hello, I have edited my PRTG architecture (Core and Probes layout) several times, and therefore i forced to change my probe's servers during these changes. So, i have many access keys in my core server now. How can...
Tue, 10 Jun, 2025 at 3:31 PM
Multiple AD domain user authentication
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to authorize users located in more than...
Tue, 10 Jun, 2025 at 3:31 PM
Showing Sums Averages table via API
Dear Support Team, Hello, I can show the graph png or svg with desired period via API (live and historic), How can i show the "Sums Averages" table that exist under the graph in sensor's page in PRTG UI (live, custom or his...
Tue, 10 Jun, 2025 at 3:31 PM
Publish maps via DMZ web server
I have a licensed PRTG installation monitoring 1000s of sensors on our internal LAN. The server is also on our internal LAN. I'd like to be able to publish the maps to the Internet but I really do not want to expose the LAN server to th...
Tue, 10 Jun, 2025 at 3:31 PM
SFTP file count sensor
Is there a SFTP File Count Sensor? or could I use the FTP file count sensor for SSH FTP? How should I set it up? thankx in advance Article Comments Hi, I'm afraid the FTP File Count Sensor does not support SFTP and at the...
Tue, 10 Jun, 2025 at 3:31 PM
PRTG alert: Error by lookup value 'Shutdown' in channel 'Fan 3 State (Fan 3)'
One of our main routers started throwing this message and we are trying to determine if the fan is actually in a down state or not. Error by lookup value 'Shutdown' in channel 'Fan 3 State (Fan 3)' Ran thru some knowledge...
Tue, 10 Jun, 2025 at 3:31 PM
No Such Name (SNMP error # 2)
I can't add CPU statistics d-link 3200-52. Article Comments Hi there, did you checked whether the d-link CPU OIDs are available on the target device? The default PRTG CPU load Sensor uses the OIDs out of the "Host Re...
Tue, 10 Jun, 2025 at 3:31 PM
Additional Sensors after Migration
We migrated our PRTG to a VM last week, did everything by the KB PRTG made for Migration. After booting up the new PRTG VM Server we noticed our Sensor count had went from (5) Warning Sensors, (+-800) Good Sensors, and a few yet to be confi...
Tue, 10 Jun, 2025 at 3:31 PM
SNMP Tester encounters error and stops.
I am trying to get a full walk of my device. If I walk 1.3.6 it walks all the way up to a specific OID and fails every time. For some reason it only has an issue with that one OID. I can walk OIDs after that one just fine. How can I get...
Tue, 10 Jun, 2025 at 3:31 PM