kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Dependency to the PING-sensor of a device
I manually created a PING-Sensor for one of my devices. If I try to create a dependency from the same device to this new PING-sensor, I am not even able to see my device in the device tree. Is it possible to create a dependency from a devic...
Tue, 10 Jun, 2025 at 3:28 PM
Pass values from other sensors to the parameter field in the script sensor
Is it possible, that I can get the values from other sensors to the parameter filed in the script sensor (PowerShell)? Through this, I try to pass the values from other sensors to the PowerShell script, that should work with these values. ...
Tue, 10 Jun, 2025 at 3:28 PM
Pascom (phonesystem) Monitoring in PRTG
Hi PRTG Community, Hallo Pascom Gemeinschaft, Ich versuche mich gerade an der Implementierung eines Monitorings der Pascom via PRTG. Dazu nutze ich die REST Abfragen. Ich bekomme in PRTG zum Teil auch Werte, aber scheitere momentan an d...
Tue, 10 Jun, 2025 at 3:28 PM
How to monitor concurrent connections and TCP connections to a firewall?
I need to monitor the concurrent connections to as ASA firewall in PRTG, and TCP connections as well. Article Comments Hi Shdeldari, From what I can tell, the only way to monitor connections at all would be the OID 1.3.6.1.4....
Tue, 10 Jun, 2025 at 3:28 PM
SOAP sensors don't work on ESXi 6.7
Hello, After upgrade hosts to ESXi 6.7 all SOAP sensors don't work Article Comments Hello Maa, What error message do you receive? Kind regards, Felix Saure, Tech Support Team Sep, 2018 - Permalink Hallo Maa, ...
Tue, 10 Jun, 2025 at 3:28 PM
PRTG in conjunction with a RGB Strip
I came up with the idea of placing an RGB in the office that is green when nothing is wrong, goes to orange for a warning on a sensor and red when there is an error. now i want to do this with an arduino or a raspberry pi, for example, but ...
Tue, 10 Jun, 2025 at 3:28 PM
Select option to only add not already-exising sensors
Adding a sensor now has 3 filters: select all / Select all disconnected / Deselect all Interfaces. But iIf you have a device, e.g. a switch with hunderds of interfaces and you'd like to add some new interfaces to it; You'll have t...
Tue, 10 Jun, 2025 at 3:28 PM
Dell EMC Unity Rest sensors using deprecated values
Hello, I want to use "REST Dell EMC Capacity Sensor" and "REST Dell EMC Pool Sensor" but both are failing with "expected status 200 OK but got 422 Unprocessable Entity". For the first one when i try to brow...
Tue, 10 Jun, 2025 at 3:28 PM
APC Netbotz 200 Temperature Monitoring
Hello. I'm hoping somebody might be able to help me with getting our APC Netbotz 200 environment sensor reporting in our PRTG installation. I've already imported the MIB and saved it out as the oidlib file PRTG wants to see and c...
Tue, 10 Jun, 2025 at 3:28 PM
Monitor URL/Web login time
Hi, Lets say you have a web page www.someting.com with a login. It's it possible to monitor login time? I would like to get an alert if it takes more then X seconds Article Comments Hello, If the website is using basic ...
Tue, 10 Jun, 2025 at 3:28 PM
Web server port keeps changing.
First off, I have the free version, so if I don't rate a response, just let me know. I've searched the knowledge base, and can't seem to find a relevant topic. If there's one out there, feel free to pp9oint me at it. The...
Tue, 10 Jun, 2025 at 3:28 PM
Can you monitor the firmware version of Sonicwall and Cisco devices in PRTG?
Looking to monitor firmware versions of certain devices (Sonicwall and Cisco devices) and then be alerted when a newer version is available. Article Comments Hello, Thank you for your post. This should be possible, if the ta...
Tue, 10 Jun, 2025 at 3:28 PM
Syslog with TCP
Is there a way to use TCP instead of UDP for the Syslog sensor? Article Comments Dear fishmaninc PRTG currently supports only Syslog messages sent via UDP. We don't see much demand for TCP-based Syslogs at this time. This...
Tue, 10 Jun, 2025 at 3:28 PM
How can i log access to 5050/5051
User Story I use the HTTPPush-Sensors to post results and data from scripts to a prtg probe. Currently I have to add a sensor manually to receive data. I have found no way to automate that or find out, what a client uses which token. De...
Tue, 10 Jun, 2025 at 3:28 PM
Overall Storage Growth Reporting
Is there a way to produce a report that shows the total storage monitored including rate of growth rather then a collection of hundreds of individual reports? Article Comments Reports can only be run for individual sensors or a ...
Tue, 10 Jun, 2025 at 3:28 PM
Maps issue
Hi Dears, I hope you are fine and healthy I installed PRTG app on my Iphone it working fine only maps not working , error (your server uses untrusted or invalid certificates.please update the certificate to see the view) Article...
Tue, 10 Jun, 2025 at 3:28 PM
alarm setting based on time
hello, I want to ask, how to make the alarm display based on the down for time sequence? and I want to show it on maps. Article Comments If you want to receive a notification whether a certain value is reached for a certain peri...
Tue, 10 Jun, 2025 at 3:28 PM
Templates stopped working after an update
Hello everyone, So, We've updated our PRTG to verison 20.1.57.1745+, everything was working until we've added new server using template and the one thing it is adding is ping, we have created a new template, same thing. We've ...
Tue, 10 Jun, 2025 at 3:28 PM
replica de prtg
Buenos dias: Tengo un PRTG instalado en un servidor monitoreo mas o menos diez servidores, quisiera saber como colocar una replica o del enlace o no se como hacer por si se me llega a caer la conexion en esa sede poder seguir monitoreando...
Tue, 10 Jun, 2025 at 3:28 PM
advanced custom snmp formatted ip address
Dear, I am using the advanced custom snmp sensor and I am not able to bring the information of a formatted ip, I would like to know which option should I use so that the ip comes correct. I don't know which unit to use. https://www....
Tue, 10 Jun, 2025 at 3:28 PM
Custom arrays
Hi, I currently have a Powershell script which returns a custom array of Active Directory users, if their account is locked out and the date when their password is expiring. The list of AD users is read from a text file, easily maintained...
Tue, 10 Jun, 2025 at 3:28 PM
sensor http transaction help
I would like to request help with PRTG's HTTP Transaction sensors, would you have any software that helps to collect the URL of the transactions to insert in the sensor? Article Comments Hello Daniel, I'm afraid that t...
Tue, 10 Jun, 2025 at 3:27 PM
Executing PRTG API commands from PRTG
We are trying to setup a backup for our main monitoring tool for our network. If it goes down, we want PRTG to be able to take over the monitoring. I don't see a way to enable/disable notifications for a group based on the status of an...
Tue, 10 Jun, 2025 at 3:27 PM
Sensor run Cisco router command
We need the PRTG to automatically execute a command on equipment monitored by it. The function of this function for a Cisco router. Article Comments Hello Daniel, PRTG can execute SSH scripts with the SSH Script Sensor. The ...
Tue, 10 Jun, 2025 at 3:27 PM
Option to disable the automatic sensor rescan
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to disable the automatic sen...
Tue, 10 Jun, 2025 at 3:27 PM
WMI Event Log Sensor
Hello, I would like to know how I can set up this sensor to monitor the Windows System log and specifically monitor logs for any NTFS, DISK, or RAID warnings and or errors? I have read the instructions so any help with this setup specifi...
Tue, 10 Jun, 2025 at 3:27 PM
Siwtching interface language results in mixed langauges
I downloaded and installed the latest version in German. Since the KB, blogs, etc all seem to be in English I figured it would better if the interface was in English as well so it would be easier to find things when looking at the doc. Afte...
Tue, 10 Jun, 2025 at 3:27 PM
select sensor source interfaces on probes with multiple NICs
I have a probe in our DMZ to monitor all of our WAN and ISP connections. Would like to select which NIC the sensors use where possible, specifically "ping" and "common saas". This would give the ability to to monitor spe...
Tue, 10 Jun, 2025 at 3:27 PM
[OPEN] Feature Request: Multichannel Disk Monitor for Mount Points
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have the WMI Multichannel disk senso...
Tue, 10 Jun, 2025 at 3:27 PM
HTTP Sensor selection and setup
I am new to PRTG. I have a task to to monitor our hosted Web applications (Same applications on multiple environments). The first requirement is to measure the full response time of the application health page, including the time to complet...
Tue, 10 Jun, 2025 at 3:27 PM
UsersLoggedinXML
hi, i found the above sensor and it works out of the box well, with one small issue. The dwm-X users being shown. Now there is supposed to be a "-nodwm" switch, but this does not seem to work. I have the following parameters...
Tue, 10 Jun, 2025 at 3:27 PM
Grouping sensors into services
I've been playing around with PRTG for a couple of days and have run into a configuration that we need, but I cannot figure out how to create it efficient. We need to create services that consists of sensors from multiple devices. For e...
Tue, 10 Jun, 2025 at 3:27 PM
Users Connections on VPN SLL
Hello time, how would i monitor how many users have connected to a Fortigate SSL VPN? thanks in advance Article Comments Hello there, Since in PRTG there is no native Fortigate sensor you need to create custom sensor. Plea...
Tue, 10 Jun, 2025 at 3:27 PM
PRTG and HAProxy
How can I get real-time health of the backend servers and possibly statistics, such as number of connections for each backend listener for load balancing in PRTG for HAProxy? After adding my HAProxy instance into PRTG, I get the standard ...
Tue, 10 Jun, 2025 at 3:27 PM
Sending messages to PRTG
Is there a way of sending a message from a remote machine to the PRTG server, similar to Nagios' send_nsca? That is, a message that can change the status of specific sensor. We have machines were we cannot allow remote access such as SS...
Tue, 10 Jun, 2025 at 3:27 PM
Factory sensor does not use current Channel values
I have a simple factory sensor that reads two values out of another sensor/channel and adds those together. When I set the Interval larger than a few minutes. It ignores newer values from the other sensor. Even manual "Scan now" d...
Tue, 10 Jun, 2025 at 3:27 PM
Intergration PRTG->IT GLUE
Hello, We are requesting that PRTG be integrated with IT Glue. Is there a current IT GLUE integration in the current pipe? If not, we request that an Integration be placed into the pipeline. Thank you, CCTV Sysop Article Com...
Tue, 10 Jun, 2025 at 3:27 PM
Could not establish trust relationship for the SSL/TLS secure channel
Hello, We are trying to monitor URLs [HTTP requests] with the EXE script sensor and script on this page https://helpdesk.paessler.com/en/support/solutions/articles/760000635117373-can-i-check-for-specific-http-response-codes-with-prtg. I...
Tue, 10 Jun, 2025 at 3:27 PM
I’m looking for a way to monitor the traffic behavior for any abnormal change, in a sensor factory
Hi Im looking for any solution that i can detect any unusual behavior on my sensor factory traffic Please help me if it is possible i can enable Unusual Sensor Detection in setting but it doesn't work on sensor Factory only works on se...
Tue, 10 Jun, 2025 at 3:27 PM
get StatsD messages into PRTG
I want to Monitor applications with StatsD messages. This standard was introduced by Etsy, and this type of message is widely used by routers, applications, etc. A short and clear description of it can be found here: https://gist.github.com...
Tue, 10 Jun, 2025 at 3:27 PM
WMI Microsoft SQL Server 2019
Dear, I would like to know when the Microsoft SQL Server 2019 WMI sensor will be available on the PRTG, because I have updated my database and can not monitor. Article Comments SQL Server 2019 is only about a month old (in the...
Tue, 10 Jun, 2025 at 3:27 PM
2 nas alternately connected
Hello, For our backups, we use 2 NAS that we connect alternately. When # 1 is online, # 2 is offline. This allows us to always have a backup offline in case we fall victim to a cryptolocker. We put the 2 NAS in PRTG but as there is always...
Tue, 10 Jun, 2025 at 3:27 PM
Multiple certificates
Hi I have several servers with two certificates (skype; the default cert and the oauth token issuer). One certificate is assigned to the frontend server and the other one is assigned to the frontend pool. I've set them both up in PR...
Tue, 10 Jun, 2025 at 3:27 PM
WMI CPU Load Sensor incorrectly recognizes the number of CPU processors.
WMI CPU Load sensor incorrectly recognizes the number of CPU processors. I have added a device which has 2 CPUs and tried to monitor the CPU Load with WMI. The device has a total of 2 CPUs and each CPU has 6 cores, so the total number o...
Tue, 10 Jun, 2025 at 3:27 PM
PRTG Alert Flowcharts
Good Morning! I am looking to see if anyone has put together a flow chart for troubleshooting alerts when a sensor goes down. I have decided to put together a flowchart that I can give to new users to show them the process of trouble...
Tue, 10 Jun, 2025 at 3:27 PM
How do I monitor maximum latency using WMI Disk Health Sensor?
Hello, I'm trying to set up a sensor to alert when latency crosses a threshold on virtual disks connected to vSphere. I found a sensor to measure average latency, what I'm looking to alert on is latency spikes. This WMI Disk Health...
Tue, 10 Jun, 2025 at 3:27 PM
Setting limits for sensor in bulk or via API
Hi, Is there some way I can setup limits for the sensor CPU or for a sensor with an certain tag? Can this be done in the lookup-files? we are using 1600+ sensors, all from the default templates from PRTG, but non of them have set limits...
Tue, 10 Jun, 2025 at 3:27 PM
Installation of remote probe on windows server core
Hi guys, I have many branch location that are site-to-site connected with headquarters. In these branches we have only network devices (active-5 pieces). I wanna monitor them by adding small probes. Can remote probes be installed on windows...
Tue, 10 Jun, 2025 at 3:27 PM
Multiedit sensor CPU Singlecore and multicore device
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I have many sensors with single-core and multi...
Tue, 10 Jun, 2025 at 3:27 PM
Not able to ping from PRTG
Having intermittent ping issue to multiple WAN IP via PRTG but able to ping via Server cmd at the same time Article Comments Hi there, please validate that PRTG uses the same network interface as the CMD if you have multiple i...
Tue, 10 Jun, 2025 at 3:27 PM
PTRG upgrade question
Hello I'm currently running Monitor 17.2.32.2279+ and am looking into upgrading to version 20.3.61.1649 and I have some questions as I'm new to the system: Can this be upgraded directly or do I need to install any other version...
Tue, 10 Jun, 2025 at 3:27 PM
How to show hidden channels
Can I display channels marked as Not display in Charts and tables? I can not see them in the sensor channels owerview.. Article Comments Hi you still see the channel in the table of the overview tab of the sensor. With a click ...
Tue, 10 Jun, 2025 at 3:27 PM
Difference between Port Sensor and HTTP Sensor
Hello everyone! Can anyone tell me what the difference between the port and HTTP sensor is? If I use the HTTP sensor without specifying a URL, port 80 is indirectly tested, so theoretically I can make two statements with one sensor: If ...
Tue, 10 Jun, 2025 at 3:27 PM
Custom sensor for my own exe
Hi, i have a c# net core console app which processes IOT data When its running, I can see a print out on screen of the stats for each min i.e. Number of records received Number of API calls Highest ms API time Lowest ms API time Average API...
Tue, 10 Jun, 2025 at 3:27 PM
Is there a way to force the DNS Sensor to use TCP for the request?
With the announced DNS Flag Day on the 1st October 2020 (https://dnsflagday.net/2020/) I was wondering if there was a way the DNS sensor could be forced to use TCP for its request so the UDP to TCP switch could be tested? I do not see any...
Tue, 10 Jun, 2025 at 3:27 PM
Use case: setting up home bandwidth monitoring?
Hi, I am trying to determine how much bandwidth is being consumed by my family to determine whether or not I need a home network upgrade. I downloaded the trial of PRTG and let it auto discover my devices. My gateway device is an old editio...
Tue, 10 Jun, 2025 at 3:27 PM
active directory error sensor. user permissions
I really need to know what type of user and what user permissions are required to add an AD replication sensor. Currently we have created a user of the domain admin type, but when configuring we get access denied message. Do you also need t...
Tue, 10 Jun, 2025 at 3:27 PM
Docker Container Sensor fails to get added
Hello there, when trying to add the Docker Container Sensor i am getting the following Error: When trying to click "Error Details" nothing happens. I would be thankful for a possible solution to this. best regards, ...
Tue, 10 Jun, 2025 at 3:27 PM
Monitor docker containers with PRTG.
Hi community. I have a client that requires container monitoring with prtg. What are the requirements to add the sensor that prtg offers. What requirements are necessary to add this sensor? To which device should I associate the sensor? If ...
Tue, 10 Jun, 2025 at 3:27 PM
How do you export notification templates?
We have dozens of notification templates that I would like to be able to get into a spreadsheet so that I can more easily compare them against each other. Ideally, I would be able to export the notification templates to spreadsheet wher...
Tue, 10 Jun, 2025 at 3:26 PM
Paused sensor overwriting "Down" in a Factory sensor to just "Warning"
I monitor the "UP" status of a few devices with a single factory sensor, so if one of the devices goes down the Factory sensor goes to a "Down". The Problem is, when one of the devices is Paused, since I currently do n...
Tue, 10 Jun, 2025 at 3:26 PM
Feature Request: Ability to export notification templates
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want the ability to export my notification t...
Tue, 10 Jun, 2025 at 3:26 PM
Maps via email - is it possible?
We have a requirement to send a daily "health check" report every day via email to my support team; I have several custom maps that can be accessed manually via web browser with all the required metrics for the health check, how...
Tue, 10 Jun, 2025 at 3:26 PM
Change License
I was using my company's enterprise license and had own prtg server running. Since I am no longer with the company, I need to change to free edition. The only problem is. It seems like the company didn't renew their license as well....
Tue, 10 Jun, 2025 at 3:26 PM
[OPEN] Automatically add all application pool from IIS in one go
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG user, I need to add all application pool from IIS to...
Tue, 10 Jun, 2025 at 3:26 PM
[OPEN] A sensor which monitors all services which are set to automatic.
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG user, I need to add a sensor that monitors all servi...
Tue, 10 Jun, 2025 at 3:26 PM
SNMP RMON
Hi Everyone, I want to use SNMP RMON sensor of the PRTG. I am using Cisco Switches 2960x, 3850 models. I have a few questions on the same Please guide: 1. Is it mandatory to send all SNMP Traps to the PRTG? 2. Can you share any sample...
Tue, 10 Jun, 2025 at 3:26 PM
API setobjectproperty modify icon
Hi, How its possible to modify the icon of an object ? for exemple a device has a cisco logo and i would like change this to meraki logo I use this request : /api/setobjectproperty.htm?id=obj_id&name=icon&value=icon_name my ...
Tue, 10 Jun, 2025 at 3:26 PM
beginner wondering
Hi, I am still new (before setting up and registration), I am a private user, with a LIMITED ALLOWANCE internet connection @ home with 2 kids. my internet package is 35GB per month (up and dwn) total. (appart iPhones and Androids) I ...
Tue, 10 Jun, 2025 at 3:26 PM
Traffic IN and Traffic OUT in PRTG
Hello and good day! If I am monitoring traffic on my firewall interface connected to the ISP, does traffic IN refer to traffic that goes into the ISP router from my firewall and traffic OUT to traffic going out of ISP router towards my fi...
Tue, 10 Jun, 2025 at 3:26 PM
Monitoring a OS2 eComStation
Would this be even possible? What kind of connection should I use? I can connect to it via telnet... Article Comments Hello, With PRTG you can monitor your device via Telnet by using the Port sensor to execute a command and th...
Tue, 10 Jun, 2025 at 3:26 PM
Can't Send Email to Gmail?
Hi all, Thanks in advance for reading my post and for any advice you might be able to offer. A few days ago, we noticed that email alerts weren't arriving to some users. Luckily, I happened to catch a note in the logs: Status send...
Tue, 10 Jun, 2025 at 3:26 PM
APC UPS SNMP Battery Replace Sensor
PRTG is missing a critical sensor in their included APC SNMP sensor, the battery replace warning (Please add it!). I'm trying to create my own and am having some difficulty. I've created a custom OID file with the PRTG MIB builder...
Tue, 10 Jun, 2025 at 3:26 PM
Cloning a group using poershell.
I have a group with multiple devices in it that I would like to clone and rename all the devices. I have over 200 to do so I would like to try automate it using powershell. Has anyone attempted anything like this? Article Comments...
Tue, 10 Jun, 2025 at 3:26 PM
Can you subscribe to sensor change events?
I there a way to subscribe to changes in sensor values? e.g. be notified when disk space %, or cpu %, changes? Do they raise events you can subscribe to? Instead of checking many 1,000s of sensors every 20 seconds to see if they have cha...
Tue, 10 Jun, 2025 at 3:26 PM
MSSQL Instance Check
I want to set up a customer sensor that runs the below powershell: Get-Service | select -property name,status | Where-Object {$_.Name -EQ "MSSQLSERVER"} This is check that the MSSQLServer service is running on a device. This...
Tue, 10 Jun, 2025 at 3:26 PM
How to monitor Brocade switch CPU and Memory usage
How can I monitor a Brocade switch for CPU and Memory utilization? I have SNMP set up on the switch and it's in PRTG, but I cant get it to monitor the CPU and Memory. I've tried using multiple different OIDs and sensors and nothing ...
Tue, 10 Jun, 2025 at 3:26 PM
[IMPLEMENTED] Add SQL Server 2019 WMI Sensor
User Story We recently upgraded to SQL 2019 and need to monitor. We depend on SQL to run our business and PRTG to monitor SQL. Acceptance criteria Same functionality as SQL Server 2017 WMI Sensor. Status Released with PRTG version...
Tue, 10 Jun, 2025 at 3:26 PM
HP Aruba Switches, sflow and Vlans
We are evaluating PRTG on our network with HP Aruba switches. We've enabled sflow and configured PRTG and the sflow sensor to collect and analyse the sflow data. It seems to work out of the box, except for viewing traffic per vlan. A us...
Tue, 10 Jun, 2025 at 3:26 PM
export List of devices
Hi, I need to export List of devices like this table to csv file Name Serial number Model ID Manufacturer Class IP Address Status Firmware version how can I do that Article Comments Hello, this is only partially po...
Tue, 10 Jun, 2025 at 3:26 PM
Sensor wmiutctimesensor
Good Morning, i am asking myself when this sensor will switch to "error"? Or is this just a monitor? Kind regards Tappsy Article Comments Hello, Thank you for your message. By default, the WMI UTC Time sensor ...
Tue, 10 Jun, 2025 at 3:26 PM
sflow sensor
Hi we do have HPE Comware switches in use. I do want to set up 3 different sensors for the same switch but different interfaces to get sflow data. On the switch site, I am just able to configure 1 collector id with the same IP and port, so...
Tue, 10 Jun, 2025 at 3:26 PM
filter sensor in logs
Can I filter out the specific sensors that will appear in the logs? Article Comments Hello, Thank you for your message. In PRTG, I'm afraid that there is no option in the Log tab to filter the logs by sensor, you can onl...
Tue, 10 Jun, 2025 at 3:26 PM
Add memory usage channel to docker sensor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want ... the current docker beta sensor and ...
Tue, 10 Jun, 2025 at 3:26 PM
What utility does the HTTP sensor work through?
I am curious what utility the HTTP sensor uses. Does the sensor directly access the URL using the Chrome browser? Or using a bulit-in program in PRTG? Article Comments Hi Jonathan, Thanks for your KB thread. Our HTTP senso...
Tue, 10 Jun, 2025 at 3:26 PM
Get through rest api the Identification Token
I use this REST API to get all sensors/probes from a device wget - "http://<server>/api/table.json?content=sensor&filter_parentid=<an id>" The content is like "sensor": [ { "group&q...
Tue, 10 Jun, 2025 at 3:26 PM
Download old versions
Hi.. is the last v14 available to download still? I cant find it anywhere as there is a mapping display issue that I have logged with support but in the meantime I would rather just go back to v14 until i know its fixed. Article Com...
Tue, 10 Jun, 2025 at 3:26 PM
generate sample, easy to understand and non-technical report
We have a problem with electricity and we want to generate a report for Admin. sample, easy to understand, and non-technical report. for example: device name - downtime(date) - downtime(time) - period of downtime Article Comments ...
Tue, 10 Jun, 2025 at 3:26 PM
Which sensor addresses which port?
I want to find out if there is a way I can find out a snmp sensor's port. Like after creating a sensor, to know which port is used by this sensor. Article Comments Hi there, Thanks for your KB post. You can check it under ...
Tue, 10 Jun, 2025 at 3:26 PM
Feature Request - Schedule Holidays
Hi At present I have an out of hours schedule setup that excludes Monday - Friday 09:00 - 17:30. This obviously doesn't work when a holiday of some sort occurs on one of those days. I would like the ability to specify specific day...
Tue, 10 Jun, 2025 at 3:26 PM
Bank holidays in PRTG-Schedule
We have to configure Active alerting (via SMS) exclusively for bank Holidays. Although we can configure Days-of-week and Hours-of-day we are missing the possibility to configure BANK HOLIDAYS with fixed Dates - like e.g. 25th of December. ...
Tue, 10 Jun, 2025 at 3:26 PM
API Sensor modify channels settings
Hi, I would like modify channels settings after cloned a combined sensor by API. For exemple I have this parameters on the initial sensor in the 'Channel definition' part : 2:Trafic entrant Channel(6456,0)+Channel(6458,0) 3...
Tue, 10 Jun, 2025 at 3:26 PM
Monitor SCCM System Status 'Component Status'
Hello Guys, I was wondering if someone is monitoring their SCCM system status, site status and component status (Powershell). It costs me some time to figure this out, so perhaps someone already has those scripts/sensors. Furthermore, i...
Tue, 10 Jun, 2025 at 3:26 PM
Baramundi bConnect Status Sensor
Hey, I've create a sensor to monitor some values from Baramundi such as active jobs or failed jobs. See here: https://gitlab.com/efflicto/BaramundiPRTG Kind regards Article Comments Hi Sven, Thanks for the contributi...
Tue, 10 Jun, 2025 at 3:26 PM
How to set up Spryng for your PRTG Monitoring
Connecting Spryng to your PRTG Monitoring software is really easy. All you need is an account at Spryng and this link: https://api.spryngsms.com/api/send.php?OPERATION=send&USERNAME=********&PASSWORD=********&DESTINATION=316*...
Tue, 10 Jun, 2025 at 3:26 PM
Make the QOS Sensor Work!
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As you can read here the QOS Sensor doesn't work properly ...
Tue, 10 Jun, 2025 at 3:26 PM
Hosted IP
Is it possible to have a static IP for our Paessler hosted instance? If so where can we find this info? We have remote sites where we need to monitor our public IP but our firewalls block icmp. We want to whitelist the Paessler IP if pos...
Tue, 10 Jun, 2025 at 3:26 PM
HSTS Enforcement for PRTG
We are in need of enforcing HSTS in PRTG to allow only secure HSTS connections from web browsers to PRTG. We are currently at this version of PRTG: 20.2.58.1629 x64 Does this version of PRTG support HSTS, and if so what are the steps to...
Tue, 10 Jun, 2025 at 3:26 PM
Using PRTG to monitor Power
Hi, First of all, I am neither an IT engineer nor a network engineer. I work for a telecommunications company and in charge of the power systems behind all Telco and IT equipment. Our company is presently using PRTG to monitor all routers, ...
Tue, 10 Jun, 2025 at 3:26 PM
Configure SNMP Library Sensor to not add module name to Custom Advanced sensors
I've implemented SNMP and a custom embedded device, and trying to set up PRTG to monitor it. When I load my MIB file through an SNMP Library sensor, all my string OIDs get created with separate SNMP Custom String sensors, and my numer...
Tue, 10 Jun, 2025 at 3:25 PM