kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

XML Sensor
Hi have this ps script Param ( [String]$fPath ) $cont = (Get-ChildItem $fPath -File | ? {$_.LastWriteTime -gt (Get-Date -format "MM/dd/yyyy") }).Count $xmlstring = "<?xml version=`"1.0`"?>`n <p...
Tue, 10 Jun, 2025 at 3:43 PM
Auto-discovery doesn't discover any sensors except Ping, HTTP and RDP
Hi there, I've got an issue with the auto-discovery function of PRTG, where I really can't find any suitable solution. The company I work at mostly uses Windows-based servers. If I run auto-detect, be it the standard way or with a...
Tue, 10 Jun, 2025 at 3:43 PM
Statut service DHCP Debian sur PRTG
Bonjour, je suis bloqué je n'arrive pas à avoir le statut de mon service DHCP présent sur une serveur Debian 9 sur le serveur PRTG. Puis je avoir de l'aide ? Merci Translator: Hello, I'm blocked I can't get the status o...
Tue, 10 Jun, 2025 at 3:43 PM
Dell R320 - Hardware Status -Warning After VMWare Upgrade
I ran Update Manager on my ESXi host yesterday and updated to VMWare ESXi, 6.5.0, 8935087. Now my VMWare Hardware Status says Warning. the details show 36 elements return a warning state. THe server also has an iDRAC and It will no longer...
Tue, 10 Jun, 2025 at 3:43 PM
Implement HTTP/2 for webinterface
User Story As a PRTG User, I want a fast and responsive interface Details of User Story Feature Request: Implement HTTP/2 to improve responsiveness of webinterface and delayed experienced by user Acceptance criteria basic HTTP/2 ...
Tue, 10 Jun, 2025 at 3:43 PM
Failover Cluster node regular has "Cluster Node Disconnected" error
We recently setup a PRTG Failover Cluster node and everything connected and setup fine. We have been getting an error regularly overnight where the Cluster node will show up as the Cluster Probe device being disconnected for a short period ...
Tue, 10 Jun, 2025 at 3:43 PM
Why go through an Unknown state instead of directly Up?
After a sensor leaves Down state, the ping sensor goes through an Unknown state and then Up. Why go through an unknown state instead of directly up? In what case does the sensor become unknown even if the probe is running? Artic...
Tue, 10 Jun, 2025 at 3:43 PM
Monitoring standalone Windows Server 2008 R2 64-bit Edition
I cannot seem to be able to get this to work. It works on all other servers on my network. The only difference is the OS and it is a virtual server. The error I am getting when trying to add any sensor is Error Message:"80041008: One...
Tue, 10 Jun, 2025 at 3:43 PM
Long running Exe-XML Sensor in Powershell (> 5 Mins)
We are working with one ExeXml Sensor, written in Powershell. This Sensor runs more than 5 to 10 Minutes. So we are asking, what happens to this long running process, if we doe another "ask Sensor Value now" (don't know the ex...
Tue, 10 Jun, 2025 at 3:43 PM
Reactivating unlicensed sensors
Hi, folks. I'm setting up PRTG to monitor my network and home lab. I installed the trial, but neglected to remove sensors in excess of 100 before the trial reverted to the Free license, at which time PRTG arbitrarily decided which sen...
Tue, 10 Jun, 2025 at 3:43 PM
Creating tickets from SNMP traps
I'm wanting to set up PRTG to create a ticket from each received SNMP trap, so that the investigation and resolution of these events can be tracked end-to-end. I am using the 'Ticket Notification' Notification Template, which is...
Tue, 10 Jun, 2025 at 3:43 PM
Monitor Cisco POE budget
Does PRTG monitor the POE budget of Cisco switches? I am concerned we are adding more and more POE devices to our Cisco switches, at some point the POE budget will be up. Does PRTG monitor the POE budget of Cisco switches? Will it warn ...
Tue, 10 Jun, 2025 at 3:43 PM
How to import/sync DeviceTree from 3rd party service
I had a look in the manual and knowledge base, but I can't find anything about. If I missed it, please give me a hint. Our own proprietary system has already a tree structure and all necessary data of the devices, so we want to import...
Tue, 10 Jun, 2025 at 3:43 PM
How does PRTG collect 'System Information' tables?
What tables does the system information get through the SNMP protocol?, i.e. hardware, software. Could you tell me which MIB and OID used? By the way, can I make the 'System Information' tab invisible? Article Comments ...
Tue, 10 Jun, 2025 at 3:43 PM
Sharepoint WMI sensor up and down
Hi, we have a Sharepoint WMI sensor on our Sharepoint 2019 server but it goes down every midnight and comes back up 8am every day. All the app pool sensors and IIS site sensors are running fine with 99% uptime. I've read through the ...
Tue, 10 Jun, 2025 at 3:43 PM
JVM Monitoring via Jolokia
Hello, I'd like to monitor a JAVA application via Jolokia. Therefore I've already added the jolokia agent to the JVM. Via Rest-Executes i get results like: http://myserver:7777/jolokia/read/java.lang:type=Memory/ {"reques...
Tue, 10 Jun, 2025 at 3:43 PM
Known Warnings filter in VMware ESX Hardware sensor broken?
Last week after upgrading to PRTG 20.1.57.1745, the "Known Warnings" setting in the VMware ESX Hardware sensor no longer works. I've been using the Known Warnings setting to filter out a list of invalid sensors warnings on m...
Tue, 10 Jun, 2025 at 3:43 PM
Receiving System Error. Code: 5. Access is denied on WIN API Eventlog
I'm receiving System Error. Code: 5. Access is denied on my WIN API Eventlog Sensor Any help would be appreciated as i can't seem to find any information about this. Thanks Article Comments Hello, Can you please c...
Tue, 10 Jun, 2025 at 3:43 PM
Status Down - not emailing
I am new to PRTG but I am a little puzzled. System setup and running, servers, sites and other devices all been monitored, they show as down on the home screen and the servers email when they are down yet the sites don't. What shoul...
Tue, 10 Jun, 2025 at 3:43 PM
fully qualified name instead of IP addresses in NetFlow Data
Hello- In Netflow data, we see a lot of sources IP addresses. Is there any way that we could have a source name instead of IP addresses. This is a requirement for my management because it is time-consuming to get dig the name. Artic...
Tue, 10 Jun, 2025 at 3:43 PM
API reporting
Hi, I want to use the API to generate some custom reports, where do I find the report ID's? Article Comments You can get a list of all reports and their object-id with the following API-query: $yourserver$/api/table.xm...
Tue, 10 Jun, 2025 at 3:43 PM
EXE/Script Advanced shows 0
Hi, I made a simple script to show sensor channel in PRTG. It takes value (one number - it's change in file from 1-100) from TXT file and shows in PRTG. But I have a problem beacuse PRTG shows "0" in result. SCRIPT: $va...
Tue, 10 Jun, 2025 at 3:43 PM
After ASA upgrade Sensor SNMP Cisco ASA VPN Connections is down
We have upgraded our ASA to 9.12(3)9 version and after that noticed 2 of the sensors are showing down for all of the ASA - Sensor SNMP Cisco ASA VPN Connections with error No such object (SNMP error # 222) -Sensor System Health Memory wit...
Tue, 10 Jun, 2025 at 3:43 PM
Getting an error when returning XML from custom sensor
I have a custom EXE/Script Advanced” sensor type return the below error: Data['lastmsg'].asString := 'No "result" or "error" in XML response.'; Article Comments Hello there, Thank you for...
Tue, 10 Jun, 2025 at 3:43 PM
PRTG stop sending email
Can you please help determine the cause why PRTG stop sending email to a certain email address. It is our primary email to receive PRTG alert, but it suddenly stopped working 2 weeks ago. The PRTG could send to any other account but only ...
Tue, 10 Jun, 2025 at 3:43 PM
SFlow show's 70% other TCP
Hi pretty new to all of this so bear with me. I have configured my cisco switches to push some sflow data at our ptrg instance. It's showing me some lovely stuff but the overview graphs are showing me 70% of my data is "Other TCP...
Tue, 10 Jun, 2025 at 3:43 PM
Licence activation issue
We have already purchased licence key for prtg network monitor and activated on one system but because of some issue that system is not powering on so we want to activate our prtg licence on another system with same activation key when w...
Tue, 10 Jun, 2025 at 3:43 PM
[OPEN] Add Verbosity to Http Push Responses
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have a verbose push sensor response ...
Tue, 10 Jun, 2025 at 3:43 PM
[OPEN] File Content Sensor: Add Error Behavior
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to configure the error behavior of a fi...
Tue, 10 Jun, 2025 at 3:43 PM
Error when add a Custom Sensor with Powershell Script
I have a Powershell Script: (Get-Counter @("\Terminal Service Gateway\Current connections") -ComputerName "10.182.2.20").CounterSamples.CookedValue When i run it on PRTG Server, it return result normal: PS C:\Pr...
Tue, 10 Jun, 2025 at 3:43 PM
When will the SSO be ready to use
The permanent login and logout in different software is not comfortable. Other software like UWeb or Topdesk have the posibility to use sso. Article Comments Hi there, Thanks for your request. I'm afraid, but there will ...
Tue, 10 Jun, 2025 at 3:43 PM
Possible to add 'Open in new tab' to right-click context menu?
When using PRTG I often want to leave the main screen open and open another tab for the particular alert or host I am investigating. Currently I hold the shift key and right-click to get the browser menu with its 'Open in new tab' o...
Tue, 10 Jun, 2025 at 3:43 PM
is it possible to change the limit/threshold unit from Mbit to a percentage?
hi, i want to set limit/threshold for a specific channel. i want to set it with percentage but it is a value in Mbit/s . is there any way to change it to a percentage Article Comments Unfortunately not, you always need to use th...
Tue, 10 Jun, 2025 at 3:43 PM
Create report for APC UPS Date of manufacture
Hello. In our prtg we have sensors for apc ups with Name: UPS Date of manufacture and Kennung: snmplibrarysensor and OID-Wert: 1.3.6.1.4.1.318.1.1.1.1.2.2.0 . In the overview-list of the sensors, I can read for this sensor in the column &...
Tue, 10 Jun, 2025 at 3:43 PM
Detecting new devices
I am new to PRTG and I am having a hard time figuring out how everything works. I want to detect when a new device is added and has gone up and send this as a notification on slack. Is there a fast way to do this inside PRTG? I saw somethin...
Tue, 10 Jun, 2025 at 3:43 PM
Custom OID not working
We have an AKCP sensorprobe 2 and I'm having trouble getting the temperature value from it. The testing I have done so far - I have downloaded iReasoning MIB Browser, loaded the MIB for the sensor probe and correctly queried the cus...
Tue, 10 Jun, 2025 at 3:43 PM
How long has a Probe been storing the collected data ?
How long has a remote probe been storing the collected data while the core server was down? If the corever is restored, does it send all the data during that period to the core server? Thanks in advance. Article Comments Hey...
Tue, 10 Jun, 2025 at 3:43 PM
Custom map : Name of the edited device/sensor
Hi, A lot of custom map item do not show the sensor/device name he refer to in the "in map" thats neat and it save visual space. But when you are making a map with lot of those little item, and you have lined 20 of them, it beco...
Tue, 10 Jun, 2025 at 3:43 PM
Cannot see whole massege in alert page
Hello to all, I saw a down alert on logs page for my specific project. I cannot see the all content of message in the down alert. I have exported the log entries as xml. But I still cannot see what caused is it. I am pretty new at PRTG....
Tue, 10 Jun, 2025 at 3:42 PM
Custom map easy item link
Hi, In custom map its useful to be able to click on item to get to the sensor/device the item come from, but making the link to themselves can be a real waste of time when making a map with hundred of items... Si i request a little chec...
Tue, 10 Jun, 2025 at 3:42 PM
mapobject background color
Hello, I'm trying to understand how I can change the background color of an object according to the snmp mib. Default prtg is green as long as the snmp query get an ok response and that is not always the the correct representation. Not ...
Tue, 10 Jun, 2025 at 3:42 PM
I just paused 1 server for 3hr - Need notification email
Please suggest option for each actions like notification disabled notification auto re-reanabled new server added server removed new check added etc... I would like to get an email notification , Please suggest thanks ...
Tue, 10 Jun, 2025 at 3:42 PM
How Do I see All Data from Primary and Failover Node
In the Web interface on the Live data tab for a sensosr there's a choice to see the graph data from the primary nodes perspective as well as the failover node, or both. I can't see where to see the failover node data in PRTG Deskto...
Tue, 10 Jun, 2025 at 3:42 PM
How to diferentiate notifications times for same type of devices
Hi Everyone! We are new to PRTG and we're facing a challenge to have different notification times for one same device type. For example, we have 10 sensors for ping where we want to be notified for 5 of them only if they're down...
Tue, 10 Jun, 2025 at 3:42 PM
Which operating system is most appropriate for each PRTG version?
https://www.paessler.com/prtg/requirements As I checked the above URL, the recommended operating systems are Windows Server 2019, Microsoft Windows 10, or Windows Server 2012 R2. I'm so curious that Windows Server 2016 is missing and Wi...
Tue, 10 Jun, 2025 at 3:42 PM
is it possible to give specific access to some users?
hi, i want to give some specific access to some people for changing something for example pausing the interface . is it possible to submit such accessibility in prtg? Article Comments Hi there, when you paused the senor it's...
Tue, 10 Jun, 2025 at 3:42 PM
What conditions make triggering tickets?
I'm using a Ticket notification system. Under what conditions are tickets issued in detail? Article Comments Hello Jonathan, Than you for your post. Are you referring to the Ticket system in PRTG? If that is the case, t...
Tue, 10 Jun, 2025 at 3:42 PM
Wrong vlaue of OIDs of indexes for class-map(Qos)
i need to get a (Post Policy Size) by snmp i look and find a right oid but value was wrong snmpwalk -v2c -c ABCDED X.X.X.X iso.3.6.1.4.1.9.9.166.1.15.1.1.11 iso.3.6.1.4.1.9.9.166.1.15.1.1.11.1298180580.65536 = Gauge32: 4012315000 iso....
Tue, 10 Jun, 2025 at 3:42 PM
Is it possible to extract whole log entries into a file?
In the Web UI, log entries are printed only 500 lines and the filter setting were not applied to the results. Can you provide an api code that extracts the whole log entries into a file? Please let me know the maximum number of lines an...
Tue, 10 Jun, 2025 at 3:42 PM
How to setp alerts on sensers with an Unknown Status?
I'm new to PRTG and was tasked with finding out if we can turn on alerting for sensors in an Unknown state. Whenever our server fails sensors go into an unknown state but don't alert. If the server fails at night no one will know un...
Tue, 10 Jun, 2025 at 3:42 PM
Auto add/remove active devices
I have setup a auto discover to monitor connected devices to the router. (This is a different group to ones that have a static) What I would like if when a device's ping is not active, it will automatically remove that device from the...
Tue, 10 Jun, 2025 at 3:42 PM
Can PRTG do sensor reading in a order that I define?
Hi there, Just wondering if PRTG can do sensor reading in a specific order, for example, I have 2 sensors both have time interval for 10 seconds: Can I make the sensor reading like this: Sensor A read at XX:10:00 Seneor B read at XX:10:...
Tue, 10 Jun, 2025 at 3:42 PM
Can you exclude incidents from reports
Is there a way to exclude false positives from reports? For example, we need to maintain a record of uptime for our customers and if there is a network issue on our monitoring server it can mark a system as down when it isn't. It woul...
Tue, 10 Jun, 2025 at 3:42 PM
Wich one is better?
Hi all I wondered which sensor is better to monitoring space in disk. The WMI Volume or WMI Free Disk Space (Multi Disk). And when is recommended put one or other. Thank you. Article Comments Hello, The WMI Free Disk Spac...
Tue, 10 Jun, 2025 at 3:42 PM
Is it necessary to download a new probe setup for every installation?
We know that the probe setup include the prtg server required key: " _key_{000000}". If we have multiple remote probe do we have to download a different setup for each of them or just once. Article Comments Hi there, ...
Tue, 10 Jun, 2025 at 3:42 PM
Migrate hosted probe to Server
Hi All Is it possible to migrate a hosted probe onto a local server probe, so I can remove the hosted probe at the end of it? Cheers Article Comments Hi there, I'm afraid, it is not possible to migrate a hosted PRTG ...
Tue, 10 Jun, 2025 at 3:42 PM
Could PRTG (version Free) can monitor a device behind NAT ?
Here is my flow traffic. PRTG Server <-Route--> Firewall <--Route--> Router <-NAT 1-1 --> Internet <--->Firewall Could PRTG (version Free) can monitor a device behind NAT ? Article Comments Hi, Yes yo...
Tue, 10 Jun, 2025 at 3:42 PM
Output text file data into Maps?
Hi there. I have PRTG plugged into a Windows RRAS server which acts as a busy VPN server. I want to be able to display on a map, current logged in users. I am able to export current logged in users by using a powershell command, which c...
Tue, 10 Jun, 2025 at 3:42 PM
snmptraffic in template
Hi! I create my own template for switch, and add to this snmptraffic: <create id="snmptraffic" kind="snmptraffic" meta="portscan" requires="snmp"/> but, when template is apply to device, added...
Tue, 10 Jun, 2025 at 3:42 PM
[OPEN] Feature Request: Add Kerberos authentication to HTTP sensors
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to use Kerberos as authentication metho...
Tue, 10 Jun, 2025 at 3:42 PM
Monitoring Windows Defender with prtg
until yet, i didn't find a satisfying solution. Task: - monitoring Defender on clients and server - detect and report infections - status (activated, last update and so on) The prtg sensor for security center is useless, as far ist ...
Tue, 10 Jun, 2025 at 3:42 PM
Oracle ASM Monitoring
Dears, I'm newby here and sorry for maybe simple questions. I would like to add to PRTG new sensor which should show me usage of Oracle ASM. In oracle sqlplus I use this query: select g.name as gn, round((sum(d.total_mb)-sum(d.free...
Tue, 10 Jun, 2025 at 3:42 PM
Heartbeat Service For PRTG Instances
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have a monitoring of my monitoring, ...
Tue, 10 Jun, 2025 at 3:42 PM
Notification paused
It is possible to stop all notification on a device based on ping sensor? If ping is down all other sensors go paused and not send email. I create dependencies between devices in order to stop notification from. But i wanna stop notificatio...
Tue, 10 Jun, 2025 at 3:42 PM
Naming of OIDLib created sensors / what am I missing?
Hi, I've used the MIB importer a couple of times now and have set some "pretty" names Identification > Group+Name fields as well as Value > Indicator. However, when creating sensors in PRTG, the sensor names are pret...
Tue, 10 Jun, 2025 at 3:42 PM
PRTG API help !
Hello i want to request the API and get a result with the name of all my device, theirs IP address and filter this request only for the device where the ping is UP Could you help me to build this request please ? Thanks ! Article Co...
Tue, 10 Jun, 2025 at 3:42 PM
remote probe server died and need to recreate probe
DO you have a probe recovery how to? our remote probe VM died - we can get to the files but have had to recreate the server from scratch - and reinstall the remote probe... Is it possible to copy over the files from the old probe and re...
Tue, 10 Jun, 2025 at 3:42 PM
On auto-upgrade keep getting error
Auto-Update: An error occurred while downloading the update (HTTP/1.1 503 Service Unavailable) Article Comments Dear Ivan, Please ensure that your Core Server is able to reach our license and update servers so that the status ...
Tue, 10 Jun, 2025 at 3:42 PM
[OPEN] Allow cancelation of already started background activities
User Story As a PRTG User, I want to have full control over the activities of PRTG Details of User Story Some of the background activities of PRTG can be quiet long-standing creation of certain reports automatic search for sensor...
Tue, 10 Jun, 2025 at 3:42 PM
[OPEN] Email alerts from probes
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story Our company has many small remote sites with VPN tunnels conne...
Tue, 10 Jun, 2025 at 3:42 PM
Sensor prediction
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story For a long time my colleagues have been requesting the ability t...
Tue, 10 Jun, 2025 at 3:42 PM
how to select specific interfaces all together?
hi, i want to submit a change for some specific interfaces , for example all 10G interfaces ; i wanna know is there any way to select just these kind of sensors all together to accomplish this task? Article Comments This is poss...
Tue, 10 Jun, 2025 at 3:42 PM
Add new devices automatically in the right group.
Good morning all, Could you advise me on the following question? I would like to do so that all the devices discovered by auto discovery are automatically moved to the right groups. For example: If I create groups for printers, Windows ...
Tue, 10 Jun, 2025 at 3:42 PM
Monitor JSON over Proxy - Int, String and Boolean
Hello PRTG Team I'm having trouble monitroing a Webapplication. Till today we monitor most of our applications with the XMLvalue.exe sensor with the following paramters: -ps=127.0.0.1:7416 -u=https://website.foo/monitoring -n=mail/...
Tue, 10 Jun, 2025 at 3:42 PM
how to have an alarm of capacity an interface
Hi There How can I have an alarm for Intefrace capacity to Capacity Management? Thanks Best Regaurd Article Comments Hello there, Thank you for your post. You will first need to set channel limits for the sensor, so he go...
Tue, 10 Jun, 2025 at 3:42 PM
SQL view/report
Hi, I'm a total PRGT newbie, worked with this for few hours. I come from a SCOM background. In SCOM I could easily get a total SQL view, number of SQL servers and number of databases in the organization, using the SQL SCOM manageme...
Tue, 10 Jun, 2025 at 3:42 PM
Data pump collecting data error
Hello, while I am collecting the data the following message appears "Creating database objects... - Error accessing database XXX from XXX host. Check log file for more details", could you guide me to fix my error? Where is the log...
Tue, 10 Jun, 2025 at 3:42 PM
Monitoring Lenovo DS2200 SAN
Hi everyone, we have a lenovo DS2200 that we are trying to monitor through PRTG The mib that lenovo gives only give traps and no OID, so we made a PS1 script, but having to monitor like 10 disk sometimes make the scripts crash and give a ...
Tue, 10 Jun, 2025 at 3:42 PM
PRTG event ID and Task scheduler Trigger
Hello everyone, I am new to the PRTG so I hope you could help me with my scenario is as follow: 1/ I have a APC smart-UPS, and I have it added and configured using SNMP in PRTG properly. I get push message to my iPhone if there is power ...
Tue, 10 Jun, 2025 at 3:41 PM
Enterprise Console User specific
We have the enterprise console installed on a WTS central Management server where all of our administrators manage our network. We have noticed that the management console is user specific. Where are the settings(ini/ tool config/ ect...) l...
Tue, 10 Jun, 2025 at 3:41 PM
Monitor IKEv1 VPN - Cisco IOS Router
Hi there, Is it possible for me to monitor an IKEv1 VPN link on a Cisco iOS router? I want to monitor link status if it is up (like UP-ACTIVE) or if it goes down. Device:: Cisco 2901 running iOS 15.0(1r)M16 Article Comments ...
Tue, 10 Jun, 2025 at 3:41 PM
Monitoring Hyper-V Replication
Is there already a way or plan to monitor VM replication in Hyper-V 3.0 (2012) in PRTG? Regards, PeterFrentin Article Comments Hello, thank you very much for this feature request! We appreciate it! I'm very much afraid c...
Tue, 10 Jun, 2025 at 3:41 PM
Schedule Sensors
Wanted to ask if it's possible to add a schedule to specific sensors or groups ? Our company has multiple sites. We've configured Sensors to be grouped by sites (eg, Warehouse VIC, Head Office VIC, etc) The warehouses close earlie...
Tue, 10 Jun, 2025 at 3:41 PM
How can I find the original IP after Auto-Discovery?
After adding device with auto-discovery, 'IPv4 Address' is converted into the device's NetBIOS name. Where can I get the original ip address ? Thanks in advance. Article Comments Hi there, You can define if the...
Tue, 10 Jun, 2025 at 3:41 PM
Sensor for Ping but using another source interface
Hi there, Is it possible for PRTG to monitor the ping from a Cisco iOS router but using another source interface for the ping command? In Cisco iOS, this would be ping x.x.x.x source Gig0/x Article Comments Hi John, Sounds...
Tue, 10 Jun, 2025 at 3:41 PM
Public map asks for user and password
Hello, I have a problem with the public map of PRTG. I am using Firefox to display a map of PRTG. The necessary settings for public access are set up. Now the access is working but after a while the map wants login data from me. What c...
Tue, 10 Jun, 2025 at 3:41 PM
Custom Powershell Script
Hi Guys and Gals, I have setup a Custom EXE/Script sensor to run against our ageing Exchange server, but the script is bringing back a warning error as it runs as well as the correct response (the random 3 value). I was wondering if anyon...
Tue, 10 Jun, 2025 at 3:41 PM
Top Disk Volume changes
Hi, Is there anyway to create a report that shows what disk volumes that have changed the most in 24 hours? Article Comments Hi, I'm afraid a report like this is not possible. Apr, 2020 - Permalink
Tue, 10 Jun, 2025 at 3:41 PM
Logarithmic scale
How i can set Logarithmic scale for vertical axis? Article Comments Sorry that is not possible until now. Oct, 2013 - Permalink Since this more than a year back and the answer was "... until now." I wanted to a...
Tue, 10 Jun, 2025 at 3:41 PM
[OPEN] Add logarithmic scale
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I need a logarithmic scale on graphs. Certain ...
Tue, 10 Jun, 2025 at 3:41 PM
How can I prevent other pages from loading PRTG in a frame?
I would like to block the possibility that the HTML pages of my PRTG installation can be loaded in an iframe. This security enhancement would help avoid potential attacks. How can I deny rendering PRTG pages in frames? Article Comme...
Tue, 10 Jun, 2025 at 3:41 PM
Pausing based on value (not Error)
Hi there, I'm just wondering if it is possible to do the following: Say we have a few process coolers, they rotate around the room, so some are on standby and some are actually running. I would like to pause the sensors on the one...
Tue, 10 Jun, 2025 at 3:41 PM
HTTP Advanced sensor and CSRF token
Hello, Is there any way to make an HTTP Advanced sensor work with a CSRF token, where you first have to load e.g. a login page to get your token and then incorporate that in your subsequent POST request? I'm currently getting around t...
Tue, 10 Jun, 2025 at 3:41 PM
Implement SNMP Trap OK Filter
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to use a OK Filter within the SNMP Trap...
Tue, 10 Jun, 2025 at 3:41 PM
How can I build a map based on specific tag
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to create a map based on the...
Tue, 10 Jun, 2025 at 3:41 PM
ESXI hosts permanent waring
ESXI hosts have permanent waring: ``Unknown. 168 elements return a unknown state: Power Supply 5 Power Supplies - unknown; Battery 1 Megacell Status: Failed - unknown; Disk or Disk Bay 1 C3 P1I Bay 5: Rebuild Aborted - unknown; Disk or Di...
Tue, 10 Jun, 2025 at 3:41 PM
PRTG for iOS: Some issues/Bugs with "Maps" and general Display
Hello everyone, I have 2 issues currently with the PRTG app for iOS 1/ I have setup a map in the PRTG Server, all is good and I can view it properly on a desktop computer. I do not share the map though. Then on the PRTG app for iOS (iO...
Tue, 10 Jun, 2025 at 3:41 PM
Default recommended sensors for auto-discovery
Hi, I just did an auto discovery for 70 servers in AD as an initial test for when we go live with implementing PRTG across the network. I noticed that on all our Windows servers it added the windows update status sensor, which all of these ...
Tue, 10 Jun, 2025 at 3:41 PM
Maps - What Icon/Graph should I use for my CPU sensor?
What Icon/Graph should I use for a CPU usage sensor? I tried the speedometer/Icons A, but the indicator color does not update accordingly to the value. Is this supposed to be dynamic? Thanks. Article Comments Hi there, All i...
Tue, 10 Jun, 2025 at 3:41 PM
Adding new snmp library hangs.
I am adding a new snmp library and after I select the oidlib PRTG displays "Preparing sensor settings" and will run for some time before I have to cancel it. The oidlib contains 18 objects. Article Comments Hello there...
Tue, 10 Jun, 2025 at 3:41 PM