kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Need to monitor uptime in HH:MM:SS for eqipment maintenance
Hi! I just need to monitor a group of equipment trailers by basic PING to measure the total UP TIME of the systems. The generator of these systems require periodic maintenance. The equipment (generator) is started and stopped mostly ever...
Tue, 10 Jun, 2025 at 2:59 PM
Average multiples sensors using API
I want to extract averages from multiple sensors, more specifically from an entire tag (sensorping) using API to generate CSV or XML file. In the documentation I found only to obtain averages from a single sensor (https://www.paessler.com/m...
Tue, 10 Jun, 2025 at 2:59 PM
Calculating Extra Traffic
Hi Dear Support Team, Is it possible to calculate extra (over limitation/threshold) traffic of a graph in a specific period of time? I mean, i want to define a limitation/threshold for data usage in a month for a graph. And at the end of th...
Tue, 10 Jun, 2025 at 2:59 PM
How to create report with the top 10 sensors with problem?
Hello, I would like to know how to create a report with the top 10 sensors that gave the most problems in the month. Is there a way to do this? Thank you. Article Comments Hi! For your demands I suggest trying out PRTG...
Tue, 10 Jun, 2025 at 2:59 PM
average downtime sensors
hi guys! For me and my collegae's the management has set up an score for the ICT department. We decided to use the downtime of our servers / programs like SQL etc. I had the following plan: add all servers add sensors to the c...
Tue, 10 Jun, 2025 at 2:59 PM
Logs - Probe Related - report?
I like how I can get a quick report of Probe connection issues from Logs|System Events|Probe Related. I would like to go back further than what this log shows (only 1 week), even being able to filter on specific probe objects. I would als...
Tue, 10 Jun, 2025 at 2:59 PM
IoT devices, overview prtg dashboard
In prtg i added IoT devices using the HTTP advanced sensor. Is it possible to show details of each sensor (temperature, motion, humidity, light) on a floor plan image in a dashboard? Article Comments Hi there, You can upload ...
Tue, 10 Jun, 2025 at 2:59 PM
Monitoring Cisco WLC, AP's, SSIDs
I'm working thru our WiFi setup with an instance of PRTG as our monitoring solution. I'm trying to find a way to monitor bandwidth usage. Both clients connected to the AP's and the traffic per SSID. Current setup: - 2 - 2504...
Tue, 10 Jun, 2025 at 2:59 PM
Can i display multiple different statuses in one status donut
I want to display different services in one donut is this possible? Article Comments Hi, Could you please let me know if you mean services or statuses? Aug, 2020 - Permalink I mean services. Thanks Aug, 2020 - Perma...
Tue, 10 Jun, 2025 at 2:59 PM
customize PRTG dashboard
Can I change the background and layout of the PRTG dashboard? If so, how do I do this? Article Comments Hi, It's not possible to change the default layout of PRTG, but you can create your own dashboards, by using the Map...
Tue, 10 Jun, 2025 at 2:59 PM
Alterar mapa
Bom dia! Estou procurando como alterar o mapa, e sua estrutura, como classificar os dispositivos desconhecidos que foram encontrados automáticamente Article Comments Hi! I kindly ask you to communicate in English, as this i...
Tue, 10 Jun, 2025 at 2:59 PM
Increase size of custom map image
I want to create a map that has the floor plan of our building and show our printers' physical locations on the map. I've added the floor plan as a JPEG image to webroot/mapicons/iconset8. The original image's size in the iconse...
Tue, 10 Jun, 2025 at 2:59 PM
Detailed Map
Hi :-) I have a little question. I have 3 NAS from Synology with 4 LAN-Ports. Every NAS is connected to 2 different Switches. On the switch device details, my connections are renamed, p.ex. Switch 1 Connection to NAS1:1, Connection...
Tue, 10 Jun, 2025 at 2:59 PM
How do I create chart\table?
How do I create the 'table', pls i saw from someone using PRTG on a screen of about 70 inches, the charts or the table has green boxes to represent various subnets/sites arranged in a rows and coulmns, the Boxes turns Green signifyi...
Tue, 10 Jun, 2025 at 2:59 PM
Dashboard/Map/Report
Hi Team, How can I display multiple graphs for 1 sensor with just the particular channels I am interested in. A graph with 10 channels is unreadable. This could be as a map, report, anything. I've set up PRTG to collect the data I w...
Tue, 10 Jun, 2025 at 2:59 PM
Custom veiews for Device.
Hello! My network administrator wants to create a device tree view which will display only groups (devices) he want. How i can help him? Will it possible to create custom view with common device tree or Library or other instruments? Thank y...
Tue, 10 Jun, 2025 at 2:59 PM
How to check which sensors belongs to group test ?
Hi, Firstly i would like to say that PRTG is perfect software for monitoring with a lot of tools and possibilities. So sometimes this possibilities makes me confused, so i faced one problem. I've add new group "test" and add...
Tue, 10 Jun, 2025 at 2:59 PM
advanced searching based on tags
i assigned tags to my sensors, devices and groups. i want to search based on tags and maybe use AND and OR operations in my search syntax for example i have assigned a tag called 3850_CPU to all my 3850 switches cpu sensor and i have assig...
Tue, 10 Jun, 2025 at 2:59 PM
aggregate data from different probes into a data table
Hello, In my PRTG installation there are different locations with each it's own probe. Each probe has the following sections "development", "acceptance", "production". I want to create a map with a single...
Tue, 10 Jun, 2025 at 2:59 PM
Set notification for multiple devices with the same sensor
hello. help please: How can i set a notification for multiple devices with the same sensor. for example for icmp on 10 or 20 devices. the notification must be one for every device. Article Comments Hello, we appreciate your co...
Tue, 10 Jun, 2025 at 2:59 PM
sunburst sensor
Can I show the same type sensor in a group? please help me!! Article Comments Hello, In order to display sensors from the same type as sunburst in a map, create first a library and then a custom map object. Aug, 2016 - Perm...
Tue, 10 Jun, 2025 at 2:59 PM
TAGS in PRTG MAPS
I wanted to group sensors according to their category (ping, disk space etc.) from different devices but i figured it's not possible. so i'm trying to group them using tags. Is there any way I can put these group of tags and place ...
Tue, 10 Jun, 2025 at 2:59 PM
Add tagged sensors to map audio alerts
If you're looking for a way to automatically add sensors, groups or devices to an audio alarm map object based on the tag of the sensor you can do it using this work around: 1) Create a library, with a library node set to show objects...
Tue, 10 Jun, 2025 at 2:59 PM
Change a trigger for multiple sensors of the same type
I need to change the state trigger for a cpu sensor for a specific set of probes. How do I go about doing this specifically for these without having to trawl through 6000+ sensors Article Comments If you want to set up a trigger...
Tue, 10 Jun, 2025 at 2:59 PM
Highs CPU for PowerShell sensor
Hi, I have a custom sensor running a powershell script on my prtg server. The purpose of the script is to query a Hyper-V cluster for machine status since we do not have SCVVM. The way it is written is that PRTG calls a runner script th...
Tue, 10 Jun, 2025 at 2:59 PM
SNMP Sensors dont work/ can't be found
My Company works with a few different VLans. I'm currently setting up a new PRTG Server, since our old one is almost 6 Years old. The new server can reach the different vlans via a Firewall Route. So in the firewall there is a Route fro...
Tue, 10 Jun, 2025 at 2:59 PM
Math on a single sensor?
Is it possible to do math on a single sensor? I have a water sensor that defaults to 0 when water is present, and 100 when dry. I'd like to get the raw number, subtract 100, then multiply by -1. That would convert the scale to dry = ...
Tue, 10 Jun, 2025 at 2:59 PM
WMI Service Sensor does not display *ALL* Windows Services
WMI Service Sensor displays a list of selectable services but it does not display *ALL* services. How do we fix WMI Service Sensor, so that its list matches "services.msc" on the Windows server? We want to be able to monitor any...
Tue, 10 Jun, 2025 at 2:59 PM
Hyper-v disk IO monitoring in PRTG for all Vms.
Dear Team , We would like to add Hyper-v vms IO monitoring so can you please guide so we can follow steps and get it done. Regards, Uday Patil Article Comments Hello, a couple of I/O metrics are available with disk-centric...
Tue, 10 Jun, 2025 at 2:59 PM
Vertiv Geist Watch 100p not working in PRTG - bad MIB?
We've had a IT watchdog 100p running for a long time and it used to work in PRTG. However, after several acquisitions of WatchDogs (by Geist and Vertiv), the MIB's changed and broke. I've loaded the latest Watchdog firmware (3...
Tue, 10 Jun, 2025 at 2:59 PM
Exchange DAG sensor - No DAG Mailbox found on server
Hi, I was just trying to add the above mentioned sensor to our system. After recognizing I need a FQDN instead of IP I now run into this problem while trying to add the sensor: Sorry, the scan for available monitoring items has failed! ...
Tue, 10 Jun, 2025 at 2:59 PM
CPU probe question
Hello, I would like to set up PRTG to put CPU probe in DOWN status if it lets say over 90% of CPU usage in 5 minutes time. How can i do that? Article Comments Hello There. You can configure when the sensor state shows as a...
Tue, 10 Jun, 2025 at 2:59 PM
Powershell Script after the new update
Hi Paessler, After I update one of our PRTG servers to version 21.3.69.1333 x64, the Powershell script sensors stop working, before the update it is completely working 100%. Even the demo PowerShell script sensor is not working. But trie...
Tue, 10 Jun, 2025 at 2:59 PM
[OPEN] Oracle Tablespace Sensor: Channel "used space"
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want the oracle tablespace sensor to include a...
Tue, 10 Jun, 2025 at 2:59 PM
Change donut_alarm mapobject
Hi, Is there a possibility to create a custom Donut_Alarm mapobject that displays the info for the devices (Up/Down) instead of sensors? What changes can we do for it? Thank you. Article Comments Hello Armelin, Thank you for y...
Tue, 10 Jun, 2025 at 2:59 PM
How do you add groups to root?
I'm only able to add groups to Local Probe and not Root. How do you add groups to Root? Article Comments Hello, it's not possible to add groups to the Root-level. Only Probes can be directly under the root. Best rega...
Tue, 10 Jun, 2025 at 2:58 PM
Exchange sensor
Hello everyone, I have a question, in order to use a sensor for Exchange, what kind of privileges do I need? I've been reading in the documentation, that to monitor for example concurrent users, I see in the documentation that I need a ...
Tue, 10 Jun, 2025 at 2:58 PM
Error while Starting PRTG Desktop "MSVCP140.dll not found"
We have a central Monitoring PC in our Buro on which the Web-Interface of PRTG is running 24/7. Now i wanted to Install PRTG Desktop, but after i installed it and tried to start it, i get an error message saing "MSVCP140.dll not found,...
Tue, 10 Jun, 2025 at 2:58 PM
Custom XML sensor error XML: Junk after document element -- JSON
After upgrading to v21.2.68.1492 x64, my custom Powershell XML sensors are starting to give the above error. After logging the result of the script, after the </prtg> a zero suddenly appears, that was not there in the previous PRTG ve...
Tue, 10 Jun, 2025 at 2:58 PM
Core server service does not stop
Hello, i have a issue today, the web server from core is not available, so i tried to use admin tool to stop and the start server core service but the service does not stop ( ok to stop probe service). Do i have to reboot the virtual machi...
Tue, 10 Jun, 2025 at 2:58 PM
BulkSMS changes URLs
Hello we use BulkSMS and got the information, the BulkSMS changes there infrastructure starting 15.7.2021: https://www.bulksms.com/developer/eapi/tls.html Will PRTG change the url in a future version automatically or do I have to create an ...
Tue, 10 Jun, 2025 at 2:58 PM
Monitor Hyper-V cluster
Got a Hyper-V cluster that needs monitoring. Problem is that when a guest is moved to another host, it shows as failed on one node, and does not show up on the other node before next autodiscover Article Comments vMotion on Hype...
Tue, 10 Jun, 2025 at 2:58 PM
Show the active IP - Web Site ( http\https ) - nslookup
I have a web site ( http ) access can be done by 3 ip in data center distributed . I need a sensor that performs the test ( nslookup ) to show the IP address active for the web site. Example C:\Users\>nslookup > server 8.8.8.8...
Tue, 10 Jun, 2025 at 2:58 PM
Change admin password on slave server
Hello, We have a new PRTG cluster but we are unable to change the prtgadmin password on the slave server. Is there are special procedure we have to follow? Regards, Rick Article Comments Dear rickdohmen, Thank you for y...
Tue, 10 Jun, 2025 at 2:58 PM
Rest Custom Sensor - Count Items in JSON Array
Hi All I try to creat a REST custom sensor that counts the number of items in the response array. Response: { "TicketID": [ "156319", "156312", "156050", &q...
Tue, 10 Jun, 2025 at 2:58 PM
Is it possible to use the 64bit version of Powershell with PRTG?
Can I use the 64bit version of Powershell in an EXE/Script Sensor in PRTG? Article Comments This article applies to PRTG Network Monitor 9 or later, installed on a 64bit OS How to Use 64bit Powershell with EXE/Script Sensors ...
Tue, 10 Jun, 2025 at 2:58 PM
[OPEN] Add Placeholder for SNMP v3
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want Placeholder for SNMP v3 credentials. We...
Tue, 10 Jun, 2025 at 2:58 PM
sensor that automatically detects a server restart and stops error-messages
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want a Sensor that can detect a server resta...
Tue, 10 Jun, 2025 at 2:58 PM
Mimosa SNMP Custom Sensor
Hi I am working with a WISP to monitor their backhauls on a private network using a PRTG instance. We are mostly working with mimosa products for the backhauls, our goal is to have an alert notify us if the traffic on one of these backhaul ...
Tue, 10 Jun, 2025 at 2:58 PM
Delete Probe - Button Greyed out
Hi, we have a probe we want to delete, but the delete button is greyed out, can anyone suggest why? Logged in as system administrator. Article Comments Try right-clicking the probe in the web interface, and see if the option to ...
Tue, 10 Jun, 2025 at 2:58 PM
PRTG Desktop - You cannot permorm this shorcut operation
Hi everyone! Hi everyone. I was very glad that keyboard shortcuts for tools appeared, and immediately got upset that they did not work. I was not even lazy and found the instruction, but nothing helps - the keyboard shortcuts do not ...
Tue, 10 Jun, 2025 at 2:58 PM
Folder timestamp
Hi, here comes the scenario: Monitor folder from 07:00 to 18:00 => Easy, just setup the schedule. I want to be notified if during this period no new files arrived in the folder. The problem is, that the files are only temporary in th...
Tue, 10 Jun, 2025 at 2:58 PM
Monitoring devices that are alternately active
Hello all, I need to monitor two devices or two sensors within one device, but only one of them needs to be active at any given time. Of course, I can do this using a business process sensor, but then one of the two sensors that I use as ...
Tue, 10 Jun, 2025 at 2:58 PM
SNMP NetApp System Health : Error 137
Hi, I use the SNMP NetApp System Health on my NetApp. Today, I have this error "The storage of the device is full. (code: PE137)" What does it mean ? The storage is not not full.. Article Comments The NetApp create...
Tue, 10 Jun, 2025 at 2:58 PM
Check Files in dynamic directory
Hello, i would like to check Filecount or Filedate in a Folder where Backupfiles are located. My Problem is that the Folder for these files is freshly created everyday with the date. So i have Folders like "19-07-2021", "20...
Tue, 10 Jun, 2025 at 2:58 PM
Is there a way to store sensor messages?
I noticed that PRTG doesn't store the sensor messages in the historic data. Is there a way to record them so I can search through them? Article Comments Currently we're only storing the numeric results of the actual sen...
Tue, 10 Jun, 2025 at 2:58 PM
i want to automate the monitoring alerts in PRTG
-how can automate the alerts so that respective person get proper alerts automatically. -can i run a script -or do i have any integration option to setup using APIs. Article Comments Could you elaborate this further? Did you alr...
Tue, 10 Jun, 2025 at 2:58 PM
PRTG v18- Notifications improvements needed
Arguably one of the core so important features of prtg is its ability to notify users of alert conditions. While there are some excellent elements of the prtg notification system (redundant email server settings, excellent push notification...
Tue, 10 Jun, 2025 at 2:58 PM
Adding Notifications & Triggers through the API
I have a number of devices that I am monitoring that are all identical. I need to add a State Trigger and notification to them all. All are on different probes. Is there a way I can do this with a bulk edit, or through the API? Ar...
Tue, 10 Jun, 2025 at 2:58 PM
How can I get the System Information via API?
Is there a way to get the System Information trough the API Interface? Like http://yourserver/api/table.xml?content=sensortree. Article Comments The system information tab contents are not available via API as of now. Sorry! ...
Tue, 10 Jun, 2025 at 2:58 PM
setup CPU load notifications for all servers
We just noticed that there is no notification if the CPU load is at 100%, it still is GREEN. We want to make sure that if the CPU utilization is above 80% it turns yellow for warning and above 90% it is Red for down. How do we do this for...
Tue, 10 Jun, 2025 at 2:58 PM
Bulk Edit Sensor Notification Inheritance
Is it possible to disable or enable notification inheritance on multiple sensors. Not per device but spread out over multiple devices and probes? Article Comments Notifications cannot be edited via Multi-Edit, unfortunately. Th...
Tue, 10 Jun, 2025 at 2:58 PM
how to setup thresholds on many sensors
we need apply thresholds on ping sensors to multiple devices, around 290 devices, we need to setup a max threshold to 200ms. and change de sensor state to warning state. can we apply this to multiple devices at the same time? Arti...
Tue, 10 Jun, 2025 at 2:58 PM
Users and notifications
Good Morning: I am attempting to set up PRTG to send email notifications to customers when they reach certain threshholds of traffic m(lets say 50%, 75% 95%), but individually per IP, so as to not alert other customers as well as give awa...
Tue, 10 Jun, 2025 at 2:58 PM
Easiest Way to get email notification from Disk Free?
I would like to get an email from any of our monitored servers whenever the C drive gets above 90% utilized. Do I need to configure this on each individual server or is there a way to set this globally for all servers? Article Comme...
Tue, 10 Jun, 2025 at 2:58 PM
Benachrichtigung nach Sensoren
Hallo zusammen, ist es möglich Benachrichtungen vom Sensortyp abhängig zu machen anstatt auf ein Gerät oder Gerätegruppe? Habe hierzu leider nichts gefunden.. Vielen Dank im Voraus! Article Comments Hallo, du erstellst ein...
Tue, 10 Jun, 2025 at 2:58 PM
How can I get alerts when one of multiple internet links is down, even with Failover?
We have multiple internet links with distinct ISPs connected to a single firewall/router. It may happen that one of our links goes down and we won't notice it because of automatic fail-over to WAN link B. Once the secondary (B) connecti...
Tue, 10 Jun, 2025 at 2:58 PM
Is there a way to monitor QNAP Expansion Units
I'm using the standard PRTG QNAP sensors, but they don't seem to "see" my expansion unit. How can I monitor this? I would like to monitor the expansion unit's hardware and also the disks from these other units. ...
Tue, 10 Jun, 2025 at 2:58 PM
Schedule for limits
Goodmorning, I've got an SNMP sensor that monitor the bandwidth of a line and I set a limit (in the channel) to show the warning and error status (my line is a 8Mb so if the bandwidth is >= 6.5Mb is warning, >= 7.5Mb is error). ...
Tue, 10 Jun, 2025 at 2:58 PM
Problem with notifications by e-mail
Hello Dear, I installed PRTG on my computer. But until then, I can not get emails from notifications. So I would like your assisatance to diagnose the problem and solve it. kind regards Article Comments Hello cedric, Please...
Tue, 10 Jun, 2025 at 2:58 PM
Tracking the existence of a process on Linux.
Hello! I read article about how to monitor processes in Linux (https://https://helpdesk.paessler.com/en/support/solutions/articles/76000063726). I created new sensor with help of "SNMP" and "Basic Linux Library". I cho...
Tue, 10 Jun, 2025 at 2:58 PM
Control an interface using snmp
Is it possible to control an interface (I.E. disable it) if the interface receives too much data in one go? I.E. typical data stream (multicast data) is 10Kbps - but if it exceeds that, I want the interface to disable immediately. ...
Tue, 10 Jun, 2025 at 2:58 PM
Remote probe down alert
we have remote probes installed at around 20 locations. the problem is when the site/remote probe is down/disconnected we didn't get any notification. can you help me on the same, please? Article Comments Hi there, Did ...
Tue, 10 Jun, 2025 at 2:57 PM
email for alarms
hi everyone My question is about if can i have an possibility to receive alerts by email ? Article Comments Hi Nafoufa, That's one of PRTGs main features ;) Please check out the video Introduction to Notifications and the...
Tue, 10 Jun, 2025 at 2:57 PM
Internet bandwidth representation
Hi, I'm new at using PRTG and was wondering how do I better represent our bandwidth? We have 100mbps up and down given by our ISP. How can I make it look like that if all of our traffic is almost 100mbps up or down on a sensor? ...
Tue, 10 Jun, 2025 at 2:57 PM
monitor a folder on C: drive
Hello , is it possible to monitor a folder on a windows server (eg C:\temp) and to action a job (sent alert ; run batch file) when certain conditions are met (specific file arrives or folder gets to X meg size)? Article Comments ...
Tue, 10 Jun, 2025 at 2:57 PM
Custom sensor to alert if number of sensors with a particular tag are down
I would like to create a sensor that monitors a pool of redundant servers that will alert if the number of healthy servers is less than 5. I would like to do this without coming up with a list of every sensor ID, so that it would be dynami...
Tue, 10 Jun, 2025 at 2:57 PM
Mark a file sensor as DOWN when file size beyond a threshold
Hi I'm using the File sensor in PRTG to monitor SQL Server log files, Specifically, I have thresholds set up to alert me if a log file grows beyod 4GB as that indicates a problem with our SQL scripts. However I seem only able to get t...
Tue, 10 Jun, 2025 at 2:57 PM
setting limits on all sensors of one type
Hi, We just deployed PRTG and have 1000 sensors up and running. Now we notice that none of the SMTP sensors have limits. Can I change all smtp sensors in use to have lets say 500msec as upper warning and 1000msec as upper error? once th...
Tue, 10 Jun, 2025 at 2:57 PM
How are IP SLA sensors read in detail?
We have tested some IP SLA Sensors. But given following scenario: We setup a sensor that sends a UDP echo 10x/second to a destination. PRTG gets his values after 10sec (earliest you can configure PRTG to do). So for each read, there shoul...
Tue, 10 Jun, 2025 at 2:57 PM
How to change the limit of Disk Free sensor with GigaByte?
Lets say, capacity of my harddisk is 1 TeraByte, now i want if the capacity is under 50GB i get the Warning Notification, not Down Notification. So, I can find out that the device is under 50GB. How to configure it? Article Comments...
Tue, 10 Jun, 2025 at 2:57 PM
Send Email when Service is down
Hi, I'm totally new to PRTG and just began testing some monitoring my network at work. We have quite a small network (9 switches, 9 VMs, 2 Hyper-V Hosts). Now on some VMs, I have some applications running, that are quite important to ...
Tue, 10 Jun, 2025 at 2:57 PM
Is it possible for alerts to stay as red even if sensor recovers?
If a sensor goes down and then recovers, is it possible to make the sensor still push an alert that needs to be acknowledged? E.g. if an uptime sensor goes down for any period, and the device is restarted, could the sensor be made to still ...
Tue, 10 Jun, 2025 at 2:57 PM
PRTG Notification of machine being restart
Hi, Is there a sensor that will notify me in case of a machine restart? (Windows/Linux) Thanks, Aviv Malka Article Comments Hello Aviv, we appreciate your contact. There are two sensors in PRTG which can measure uptime: ...
Tue, 10 Jun, 2025 at 2:57 PM
How do I enable alerts?
Hi, How do I get PRTG to send email alerts of warnings and errors? Thanks Article Comments Hello Mark, On object in the device tree (group, device, sensor...) you can enable different kinds of notifications. If you are ...
Tue, 10 Jun, 2025 at 2:57 PM
Monitor Windows Server Backup
Hi, I have been reading some posts about monitoring Windows Server Backup and as far as I got no one had a working solution (or at least not suitable for me). Is there anyone who got this to work without having to go through too much trou...
Tue, 10 Jun, 2025 at 2:57 PM
I need to check the availability of SIP Provider
I have 1 Cisco router that has 1 interface connected with SIP Provider. I am monitoring the WAN Interface but I need to know how I can monitor SIP Provider availability through ping and if it is not reachable, it should notification. ...
Tue, 10 Jun, 2025 at 2:57 PM
Condition in monitoring
Hello. I want to moniror my synology hight aviability. For this i monitor if my synology is alive. I monitor my Two synology. Wen the synology is on Active mode I can see it alive on PRTG When the syology is on Pasive mode I see...
Tue, 10 Jun, 2025 at 2:57 PM
Trigger a warning
I use PRTG to monitor signal levels (RSSI) on the wireless links. I have a custom sensor and I have custom triggers set up on each sensor that currently triggers and email when the signal falls too low (below threshold). I would like this...
Tue, 10 Jun, 2025 at 2:57 PM
Very custom notifications
Hello. How can i modify notifications to remove some content i dont want to see in email? For example i dont need graphs. I need them very simple, without any hypertext links and many words. Article Comments Hello and thank you ...
Tue, 10 Jun, 2025 at 2:57 PM
sending notification when the traffic of port is above 80% from the limited traffic
hi there, is there any way to sending notification (alarm) when the traffic of port is above 80% from the limited traffic? best regaurd Article Comments Hello, Yes, this is possible. At first, you'll need to configure cor...
Tue, 10 Jun, 2025 at 2:57 PM
How can I get notified when an interface has input/output errors?
I cannot seem to figure out to to make PRTG notify me when a interface encounters errors. I have ticked to monitor the additional channel "Errors In & Out". I'd like PRTG to notify me if either of the "Errors per se...
Tue, 10 Jun, 2025 at 2:57 PM
CPU load, memory, volume sensors show DOWN warning when Client PC is shut down
Hello, The sensors in the topic above show DOWN state when the PC is shut off and everytime I get notification which is not the way it should work. The worning should be for the PING sensor for example and not for sensors like CPU, memory...
Tue, 10 Jun, 2025 at 2:57 PM
Monitoring Dell Vxrail / VSan
Hi, is there a prtg sensor to monitor dell vxrail manager ( from api rest) ? if no, is there a workaround ? Best Regards Article Comments Hi salhorgnem, Thank you for your post. PRTG provides some native Dell Sensors (e...
Tue, 10 Jun, 2025 at 2:57 PM
Real time monitoring to track when traffic is being dropped
Hello, Is there any way we can do a real time monitoring to track when traffic/connections is being dropped from specific IP addresses. Lets say for example from these 10.10.10.1/2 to 10.10.10.3/6 Our main objective here is to find out ...
Tue, 10 Jun, 2025 at 2:57 PM
device states logs on PRTG
We are migrating to PRTG from SolarWinds, but we need to know if PRTG can register an a cold-reboot or restart on a monitored device, just the way SolarWinds do. SolarWinds on a log screen it register unreacheable states, reacheble states...
Tue, 10 Jun, 2025 at 2:57 PM
How to change error return for native SNMP primter sensor?
Hello, I would like to change the return error moment. For my exemple : I use the native SNMP printer sensor. I need to know when an imaging unit is totaly empty (at 0). I don't need the warning information in to the webconsole or i...
Tue, 10 Jun, 2025 at 2:57 PM
Windows Prozess auf Speicherbedarf überwachen - Nicht immer vorhanden
Es gibt auf einem unserer Server einen Windows Prozess, welcher nicht immer vorhanden ist. Eigentlich ist dieser nur zur Ausführung bestimmter Vorgänge aktiv und wird danach sofort wieder beendet. Läuft das ordnungsgemäß, dann ist der Proze...
Tue, 10 Jun, 2025 at 2:57 PM
Setting Custom Alarms
Is there a way to set a custom alarm? Our network as a lot of sensors and alarms going off constantly, and I don't want to be bogged down with emails all day. More specifically, I'd like to set an alarm to appear whenever a device...
Tue, 10 Jun, 2025 at 2:57 PM
Alarms based on threshold
Dear Team, i am new to PRTG and i have just installed it and I try to play with it. I have read the guide but I don't see how to set up an alarm based on a bandwidth utilisation threshold using snmp. I have found the notification but ...
Tue, 10 Jun, 2025 at 2:57 PM