kb.paessler.com
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User Story
As a PRTG User, I would like to use the report function to hel...
Tue, 10 Jun, 2025 at 4:26 PM
Hi,
I get OID with basic ups status represented by 64 flags in 64bit string:
5/15/2019 1:17:17 PM (68 ms) : 1.3.6.1.4.1.318.1.1.1.11.1.1.0 = "0001010000000000001000000000000000000000000000000000000000000000" [ASN_OCTET_STR]
...
Tue, 10 Jun, 2025 at 4:26 PM
Hello Paessler Team.
there is the custom ssh sensor feature. Unfortunately this sensore require a script on the destination server.
Is it possible in some way to do this kind of monitoring like with remote powershell in windows?
since P...
Tue, 10 Jun, 2025 at 4:25 PM
Hi,
I hope you can help?
I want to use PRTG to monitor connections within my Cisco ACI multi-pod environment. Has anyone had success in setting this up?
Thanks in advance
bevans34
Article Comments
Bevans34,
We need to se...
Tue, 10 Jun, 2025 at 4:25 PM
Hello,
I would like to know what, exactly, the SSH sensor's "timeout" setting does. For instance, if i set the timeout to 5 seconds, and the script does not complete within 5 seconds, does that simply mean that PRTG will set...
Tue, 10 Jun, 2025 at 4:25 PM
How can you monitor NFS shares on Centos linux boxes?
Article Comments
You can monitor NFS shares using PRTG's SSH sensors.
Feb, 2011 - Permalink
I do not see an SSH sensor in my server. So could you please explain h...
Tue, 10 Jun, 2025 at 4:25 PM
It would be great if we could be alerted if a service starts. Currently we can get an error alert if a service is stopped. However we have some services which can cause issues in our environment and it would be good to get a critical alert ...
Tue, 10 Jun, 2025 at 4:25 PM
Recently I saw the SSL Sensor which returns the remaining valid days for the certificate.
I was wondering if there is a way to create a map that shows the remaining valid days for every monitored certificate totaled up?
For example:
Red -...
Tue, 10 Jun, 2025 at 4:25 PM
Can i install 2 central PRTG servers with 1 licence ? I mean, i readed that paessler recomend to use 30 probes per server, so if i have to install 70+ probes i have to buy 2 different licences to mount 2 servers ?
Article Comments
...
Tue, 10 Jun, 2025 at 4:25 PM
I am trying to setup a Remote probe for one server as we are facing issues in trying to monitor it with the current setup. While doing so, PRTG asks me to switch the probe connection to "All IPs available on this computer". I woul...
Tue, 10 Jun, 2025 at 4:25 PM
Is there a template repository that or forum for template exchange? I'm thinking mostly of device templates but sensor, report and map templates would also welcome a good exchange.
For instance, we have built a custom template for ou...
Tue, 10 Jun, 2025 at 4:25 PM
User Story
As a PRTG User, I want to easily edit device template eg add, removing, editing specific sensors on the device template.
Details of User Story
Current situation when we want to update the template of the device with new sen...
Tue, 10 Jun, 2025 at 4:25 PM
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User Story
As a PRTG User, I want to have possibility directly goes to pr...
Tue, 10 Jun, 2025 at 4:25 PM
Hey all :-)
Im looking for the best and most secure way to set up PRTG on my network. So that we can access the PTRG via Mobile, besides all the other options (web interface etc)
There are several ideas :
1) Full install of PRTG in D...
Tue, 10 Jun, 2025 at 4:25 PM
Hi,
we have a lot of VMs with custom HTTP sensors. The sensors are configured for 10 channels, 3 of them were spare ones, providing no real data. Now, we started using two of the three spare ones so we would like to rename them accordingly ...
Tue, 10 Jun, 2025 at 4:25 PM
Starting to migrate devices using AUTH/PRIV keys via v3. I can get the manual fetch via net-snmp libraries to work however we're forced to use the the HEX string when passing priv/auth keys (-3k/-3K flag).
Using the Paessler SNMP test...
Tue, 10 Jun, 2025 at 4:25 PM
I need a map, where are alle error's from every sensor without the favourite's
<div class="map_object map_table customalarms_biggerfont" id="<@itemid>" objectid="<@objectid>" subid=&...
Tue, 10 Jun, 2025 at 4:25 PM
Good Day
Like the tittle says, i am trying to put a Status Donut object from some devices that aren't in the same group, from where i understand the status and top 10 objects only work for devices already made on the same group, i can...
Tue, 10 Jun, 2025 at 4:25 PM
Hello scripting support,
Here' my probleme :
$user = "admin"
##mdp
$path = "C:\my\path\to\my\file\myHashPassowrd.txt"
$password = cat $path | convertto-securestring
$cred = New-Object System.Management.Autom...
Tue, 10 Jun, 2025 at 4:25 PM
Hello,
We have two Fiber Lines that we BGP Peer with and occasionally we have latency issues that I cannot track down and the customer service at the carriers can be hit or miss.
Can anyone advise me on the best way to monitor our Inco...
Tue, 10 Jun, 2025 at 4:25 PM
Hi
Upon configuring the connection to our PRTG-server the App keeps giving the error
"Verbindingsfout Time-out van het verzoek", aka. in English "Connection error Time-out of the request"
I'm quite sure I've ...
Tue, 10 Jun, 2025 at 4:25 PM
Hello,
Currently testing the functionalities of PRTG, I wanted to put a probe on one of our test servers.
The PRTG server and the test server are on the same network.
So I try to install my probe and, when the installer connects the p...
Tue, 10 Jun, 2025 at 4:25 PM
Hi,
I have a question about passing parameters to PRTG.
I want to access some data from the webpage of our company and write it in the form of channels with some values in PRTG. To enter the webpage, I have to login with my username and ...
Tue, 10 Jun, 2025 at 4:25 PM
Hello
I have problem in PRTG Android APP
when try to login I get error I could not retrieve the passhash
even I can open it from mobile web browser
any suggestions to solve the problem ?
Article Comments
Hello Ahmed,
T...
Tue, 10 Jun, 2025 at 4:25 PM
Hello,
We have multiple scheduled PDF sensor reports to report uptime SLA. These reports contains only a few, sometimes only 1 sensor (ping sensor).
The paper size is set to A4 with portrait orientation. In this case the output PDF has ...
Tue, 10 Jun, 2025 at 4:25 PM
How do i get the respons back to prtg to set the monitor to red if the valviu is "Files are different" and to grren when the valviu is "Files are the same"
$SourceDocs = Get-ChildItem –Path C:\Temp\EXE\am0ytil.exe | fo...
Tue, 10 Jun, 2025 at 4:25 PM
Hi,
When I create a map with a top 10 overview of for example the least available memory, the top 10 is cluttered with Systemhealth Current and System health voltages sensors. I looked in the library and virtually every 'health sensor...
Tue, 10 Jun, 2025 at 4:25 PM
I'm triying to monit basic stuff (memory, cpu ...) in my windows servers without an Admin account, had to do it because use an admin account for monitoring propouses it's against our security policy, i found out that WMI sensors had...
Tue, 10 Jun, 2025 at 4:25 PM
Hi everyone,
I would like to monitor every single disk of a physical server in order to get informed when any disk goes down and I have to exchange it.
It's a Fujitsu Primergy server.
Containing 6 physical disks (SSDs).
What do I ha...
Tue, 10 Jun, 2025 at 4:25 PM
Good day.
i have a few days trying to configure a notification trigger for a interface in a router that send the notification only went it detects X speed (1024kbits) and remain in use of that amount or more for a interval of time like 1 ...
Tue, 10 Jun, 2025 at 4:25 PM
Hello everybody.
Does anyone already have Datev in Monitoring or the License Manager.
If the license pool is not consistent etc.
Unfortunately, these events do not appear in the Windows Event Viewer
Article Comments
Hi there,
...
Tue, 10 Jun, 2025 at 4:25 PM
Is it possible to setup a postgreSQL sensor with a query that checks a "last updated" timestamp column to make sure the date/time is < 24 hours old? If the last update value is > 24 hours older than the current system date/t...
Tue, 10 Jun, 2025 at 4:25 PM
hi
i can't see more than 100 sensors graphs in a device in prtg
for example in 24 hours tab in a device in prtg i can't see see more than 100 sensors graph
how can i see more than 100 sensors graphs in this tab?
best regard
...
Tue, 10 Jun, 2025 at 4:25 PM
Trying to make a map with various treemaps on it for different remote probes. The issue I am having is some treemaps have groups that are expanded and some that are not and I can't figure out why. If I click on devices at the top nothin...
Tue, 10 Jun, 2025 at 4:25 PM
I've tried to install the new Windows Update Status sensor on a few Terminal Servers that are not on domains, but I get this error:
Acknowledged at 11/10/2013 5:37:38 PM by PRTG System Administrator : Connecting to remote server faile...
Tue, 10 Jun, 2025 at 4:25 PM
I have a powershell script that connects to AWS, I would like to use the access token and secret key that are specified at the device level.
What placeholder can I use?
Article Comments
Hello Bert,
Thank you very much for your...
Tue, 10 Jun, 2025 at 4:25 PM
Hi PRTG Support,
Good day! Would like to ask where can I get the PRTG version comparison?
Would like to compare our current PRTG app version 17.2.31(1000 Sensors) to the latest version of PRTG.
We're planning to update our current PRT...
Tue, 10 Jun, 2025 at 4:25 PM
when i try to add sensors to cisco router and switches the below
port error :rpc server not accessible . Host "ip" user:svc_PRTG , Password ** domain *
Article Comments
Hi there,
It is not possible to add WMI based ...
Tue, 10 Jun, 2025 at 4:25 PM
i have a question about the mqtt round trip sensor.
where can i find the settings to fill in the ip address for the mosquitto broker?
there is no settings tab.
Article Comments
Hi Hoezy,
Thank you for your message.
Please he...
Tue, 10 Jun, 2025 at 4:25 PM
I am new, so bear with me. I have been instructed on how to start using Sensor Factory, and I am liking it. However, I am having a slight issue. I am talking to a UPS, and imported it's MiBs. The oidlib works, mostly. So I am wanting to...
Tue, 10 Jun, 2025 at 4:25 PM
Is it possible to monitoring a Windows Reboot or Windows updates ?
Article Comments
Hi there,
This is what the Windows Update Sensor is for:
https://www.paessler.com/manuals/prtg/windows_update_info_sensor
To check if a ser...
Tue, 10 Jun, 2025 at 4:25 PM
When I try to install PRTG on my system which runs the Anti Virus scanner from Avira (Antivir, Antivirus or Internet Security), I get a warning concerning paesslerdbsensorssda40.dll or other files.
What can I do about this?
Articl...
Tue, 10 Jun, 2025 at 4:25 PM
Is there a way to use one of the HTTP sensors to monitor a search field on a website and return a value if the search is successful? I'm trying to find a way to check to see if a Solr search is working from within the website, as oppose...
Tue, 10 Jun, 2025 at 4:24 PM
Hi,
Is it possible to make my custom sensors Warning/Error limit to refresh after every scan of the sensor?
To be exact: I wrote a custom EXEXML sensor for Disk Free monitoring - which sets the Warning limit to 10GB for a 100GB volume and...
Tue, 10 Jun, 2025 at 4:24 PM
Hello, we have customer who intends to rollout many Android Tablets for kiosk use. We need to be able to monitor these with our PRTG system. But I have read that Mini Probes won't work with out Paessler hosted monitoring system. Do you ...
Tue, 10 Jun, 2025 at 4:24 PM
Hello, bit of a strange one here. A remote probe for around 300 sensors has fallen to the disconnected state. I can toggle the service from services and the prtg administration GUI and no errors. However it does not reconnect and it hasnt w...
Tue, 10 Jun, 2025 at 4:24 PM
We want to create new tags to create new librarys using the new tags
Article Comments
Hi there,
Editing tags via API will replace the existing ones, it's not possible to just add those. The following call will replace th...
Tue, 10 Jun, 2025 at 4:24 PM
We have configured an IPFIX sensor on our Probe device (PRTG Network Monitor 16.1.22.2391 ) and are pointing all of our Netflow data at this probe, from several switches and Virtual Centers.
We can see the Top Talkers and the Live Data bu...
Tue, 10 Jun, 2025 at 4:24 PM
I want to monitor a device through two wan, when a wan falls, it continues to be monitored through the other wan
Article Comments
Isn't this just a routing issue with either a routing protocol in place in a meshed network or...
Tue, 10 Jun, 2025 at 4:24 PM
Hello,
we are using the IMAP sensor to indirectly monitor some Synology NASs. You can't get the information if there are false sectors on a disk via SNMP but the DSM can send mails. We can filter the mails to our needs but we would like...
Tue, 10 Jun, 2025 at 4:24 PM
I would like to use a raspberry pi to make a lowcost webconsole with sound alerts on a big screen.
Article Comments
To make it possible, i spend some time with paessler support to find a solution :
My configuration :
Model ...
Tue, 10 Jun, 2025 at 4:24 PM
Hi There,
Is it possible to define a working hour per device?
I've a device that I wanted to be monitored only in working days and hours , can i configure this setting just for a single device?
thank you
Article Comments
Hi ...
Tue, 10 Jun, 2025 at 4:24 PM
Hallo Leute,
wir haben viele Fujitsu P910 Rechner, welche ein Intel RAID 1 Verbund haben
Treiberversion (Intel SATA RAID Controller) ist die 12.5.0.1066.
Leider finde ich keine Möglichkeit, den Status des Raids per Kommandozeile oder...
Tue, 10 Jun, 2025 at 4:24 PM
Hi,
I have many switches and I have created a template based on one basic switch I use to Autodiscover others. It seems that the SNMP Traffic sensors being created are only that of connected ports, which is what I want and expect. SNMP RM...
Tue, 10 Jun, 2025 at 4:24 PM
Hello,
I try to create a map where we can juste see sensors status for devices with the tag name "Liaison"
I go in map parameters and I see tag filter (or other name, my PRTG is in french) I write the name "Liaison",...
Tue, 10 Jun, 2025 at 4:24 PM
I have around 24000 sensors active on my prtg monitoring our network, i see that 420GB is consumed out if 600GB hard drive. Can you suggest me a way to archive the information and restore back when ever i need it
Article Comments
...
Tue, 10 Jun, 2025 at 4:24 PM
can you please help me to find the sensor which monitors twamp traffic ?
Article Comments
Hi there,
Unfortunately, PRTG has no implemented sensors to monitor this kind of traffic, we are also not sure if information about this...
Tue, 10 Jun, 2025 at 4:24 PM
We have a Microsoft Windows Server 2012 R2 server that overnight WMI sensors have stopped working.
We are getting the following error
Connection could not be established (Cannot initiate WMI connections to host "SERVERNAME". ...
Tue, 10 Jun, 2025 at 4:24 PM
Is there any web Browser supported for RaspBerry Pi 3 B+ running Debian? i just need it for displayi
I tried iceweassel and it says it is not supported and does not let me login as well as chromium.
Thanks
Article Comments
You might want to use a User Agent Spoofer, like the following:
https://chrome.google.com/webstore/deta...
Tue, 10 Jun, 2025 at 4:24 PM
Is it possible to show the past 7 days data on the daily report? As I saw that I can select current or previous week for the report only.
Article Comments
Hi there,
Unfortunately, that is not possible. Either you select the cu...
Tue, 10 Jun, 2025 at 4:24 PM
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User Story
As a PRTG User, I want to improve the search functionality of ...
Tue, 10 Jun, 2025 at 4:24 PM
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User Story
Currently, I have to follow the following steps for each device vendor:
Download the vendor's icon as a png (e.g. https://www.google.com/s2/f...
Tue, 10 Jun, 2025 at 4:24 PM
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User Story
As a PRTG User, I want the new Desktop App to show my favorite...
Tue, 10 Jun, 2025 at 4:24 PM
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User Story
As a PRTG User, I want the new PRTG desktop application to hav...
Tue, 10 Jun, 2025 at 4:24 PM
We updated PRTG on our old Server 2008 SP1 Server (non R2)
and now PRTG is not working anymore correctly because its needs .Net 4.7.2, but that is not available on Server 2008
What is the best way to get this working again, until we hav...
Tue, 10 Jun, 2025 at 4:24 PM
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User Story
Run the daily report and show the graph or data for past 7 day...
Tue, 10 Jun, 2025 at 4:24 PM
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User Story
As a PRTG User, I want to have an easy and reliable way to bac...
Tue, 10 Jun, 2025 at 4:24 PM
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User Story
As a PRTG Admin I would like to use a native Sensor to monitor...
Tue, 10 Jun, 2025 at 4:24 PM
We have a router, a dvr and a passenger info system setup in a bus wich we monitor via prtg. But we just want to get a error warning when the bus is active.
We also have a ping sensor for the login system for the chauffeur.
We want to pa...
Tue, 10 Jun, 2025 at 4:24 PM
Our company will not use PRTG's Tickets, how do we turn this off?
Article Comments
At this time it's not possible to shut this off but you can disable users from receiving emails in the user settings. Under Setup->Us...
Tue, 10 Jun, 2025 at 4:24 PM
I have the following issue and i offer two possible solutions.
The issue i have is if i pause a device that has a sensor down on it i get an 'up' notification to say the sensor is no longer in a down state. When i un-pause the dev...
Tue, 10 Jun, 2025 at 4:24 PM
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User Story
We need to be able to pass AWS Keys defined at the device leve...
Tue, 10 Jun, 2025 at 4:24 PM
I need to get a report of Unicast In Traffic (speed) for all sensors during a specific time frame. I have this being recorded in the sensors but just can't figure out a good way to get an output that is usable for this.
Article ...
Tue, 10 Jun, 2025 at 4:24 PM
Is it possible to add a button or a link to a map so we can immediately open a certain folder on our local domain wich contains log files ?
We have this location were we store certain log files, would be usefull if we could click on the m...
Tue, 10 Jun, 2025 at 4:24 PM
in the historical data graphs there is one for 2 days and another for 60. this is by no means usable to me. How can I add 7,15,30 day tabs?
thanks
Article Comments
Hi there,
PRTG does not have an option create graphs for cust...
Tue, 10 Jun, 2025 at 4:24 PM
User Story
As a PRTG User, I want be able to add PIE CHART element to map to visualize ANY (!) sensor that has at least 2 dimensions (X - channel(s), Y - numeric value(s) of the same type).
Details of User Story
Ideally, ANY(!) sensor...
Tue, 10 Jun, 2025 at 4:24 PM
Hi,
I created a custom DNS sensor for SRV Queries.
I tried my query in PS and it worked, but when I put it in PRTG I have error about structural error in XML file, but I think that XML file is correct.
My code is
$Node = Resolve-DnsNa...
Tue, 10 Jun, 2025 at 4:24 PM
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User Story
As a PRTG User, I want to add SRV query among options for DNS se...
Tue, 10 Jun, 2025 at 4:24 PM
There are now 7 options for acknowledging an alarm. (Indefinitely, 5min, 15min, 1hour, 3hours, 1day, until)
We only use 1hour, 3hours and until.
And in until it's always 12 hours further or until the next morning.
It would be great to...
Tue, 10 Jun, 2025 at 4:24 PM
Aren't the device icons supposed to show in PRTG Desktop, I only see some default icons.
This is what i looks like (The same view from PRTG Desktop, PRTG WebUI and PRTG Enterprise Console)
PRTG desktop:
https://i.imgur.com/7UQxO0q....
Tue, 10 Jun, 2025 at 4:24 PM
Hi,
I build a simple SSH script but is not executed and I get the time out error.
Here the script
"<prtg>"
New-SSHSession -ComputerName 172.20.3.1 -Credential $Credential -AcceptKey >$null
"<result>&...
Tue, 10 Jun, 2025 at 4:24 PM
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User Story
Currently, only a couple of the generic icons appear in the "PRTG Desktop" version. Showing the actual Device Icons (like the web interfa...
Tue, 10 Jun, 2025 at 4:24 PM
I would like to know where I can change the delimiter in use (currently the ,) when I export data via the API to CSV. the comma is causing and issue as some Description/Name fields have a comma in.
i would like it to change to a ;
Regar...
Tue, 10 Jun, 2025 at 4:23 PM
Hi,
I have a sever with a PRTG probe installed but want to check if a TCP port is open on another server in the same LAN. To clarify, I want to confirm network connectivity between the server running the probe and another server. The Port...
Tue, 10 Jun, 2025 at 4:23 PM
I need to see what sensor a traffic light is mapped to in the Map Designer.
But If I hover over it I can only delete / drop connections or send to back / front?
Unfortunately the person who set up the map has left the company.
Any ideas
...
Tue, 10 Jun, 2025 at 4:23 PM
In PRTG, a SNMP Library is set up for me to monitor CISCO device module operation status. Under the sensor overview, I get Channel ID 2 and Value OK, which is great.
My question is, it the Channel ID aligned with Value? for example, if t...
Tue, 10 Jun, 2025 at 4:23 PM
Hello,
one of our ssl secority sensors can not check the status of the revocation.
"Unable to check revocation status"
Use this query the proxy defined in the device settings?
I see no traffic at the proxy server.
I enabled ...
Tue, 10 Jun, 2025 at 4:23 PM
How can change the wmiuptimesensor to show hours or seconds instead days?
I've configured the wmiuptimesensor on my windows server but i don't find a way to show hours or seconds, that it's possible with this sensor? if have oth...
Tue, 10 Jun, 2025 at 4:23 PM
Hey.
I have already had a lot of correspondance with Atle Hadland th Regional Manager at Nordic departmen, we have tryid to figure somthing out becouse of our situation and in the end he told me to take it here.
the problem is that at t...
Tue, 10 Jun, 2025 at 4:23 PM
I used WMI multi disk sensors , but i would like to use snmp sensors.
When i use snmp sensors i show totality disk but not windows partition .
It's possible ?
Article Comments
The OID used for this is 1.3.6.1.2.1.25.2.3.1.3,...
Tue, 10 Jun, 2025 at 4:23 PM
Let us enable/disable footer with Mapdesigner instead of customizing css/javascript files that doesn't work.
Article Comments
Tue, 10 Jun, 2025 at 4:23 PM
We have a wall board that monitors Critical servers but i've notice that if I search for the device IP it is showing up twice in PRTG. One under a wall board device group and the other under a server device group?
Is this using two lice...
Tue, 10 Jun, 2025 at 4:23 PM
You should be able to set thresholds for alerts based on more than just a high and low value.
- Add value to check for change (positive or negative) in addition to high low values.
- More advanced, add a check for growth increment facto...
Tue, 10 Jun, 2025 at 4:23 PM
I am trying to connect to historic data via this URL, which contains my custom date range (last 30 days) and creds.
$prtgurl = "$PRTGHost/api/historicdata.csv?id=$SensorID&avg=3600&sdate=$StartDate2&edate=$EndDate2&$...
Tue, 10 Jun, 2025 at 4:23 PM
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User Story
As a PRTG User, I want a way to see the top nosiest sensors an...
Tue, 10 Jun, 2025 at 4:23 PM
Why not include Grafana in PRTG as an option?
Article Comments
Hi André,
We, that is, Dariusz (colleague of mine) had the same idea, and checked the plugin. Unfortunately, the code is rather complex and setting up a developmen...
Tue, 10 Jun, 2025 at 4:23 PM
I use some SQL sensors and when i want to display the count of the affected rows in a MAP there is always the #-sign behind the Value. Is it possible to change that sign or to leave it blank?
It takes a lot of space if you get many values
...
Tue, 10 Jun, 2025 at 4:23 PM
I tried to do it with ADO, but did not get an result. Is there any easy way to minitor Firebird DB's? Is there any Builtin Function. I have to monitor around 80 Firebird DB's and would aprecheate a easy to use Function.
I'm Us...
Tue, 10 Jun, 2025 at 4:23 PM
We have auditing set up across all our domain controllers, and they are being monitored by PRTG.
i want to be alerted when a user fails to log into their machine /server
Whats the best way to set this up?
Article Comments
Hi...
Tue, 10 Jun, 2025 at 4:23 PM
I need a help, I will attend a client in which the prtg Server is in another country, it is an installation with about 900 sensors, country of origin Germany, destination Brazil
How can I do this migration?
Article Comments
Hell...
Tue, 10 Jun, 2025 at 4:23 PM
