kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Move historical data to new sensor?
Went from a Cisco PIX to a SonicWall and want to know if the years of historical data for bandwidth can be moved to the new sensor. Article Comments Hello, please see How can I move the historic data of one sensor to another ...
Tue, 10 Jun, 2025 at 11:39 AM
Adding devices under Remote probes
Hi Support, i have a few remote probes within the network. How do i control which devices falls under which remote probes during discovery? thanks Thomas Article Comments Hello Auto-Discoveries always run under one certain...
Tue, 10 Jun, 2025 at 11:39 AM
Can't install PRTG Enterprise Console
When I download the Enterprise Console from the main site it attempts to save the file as PRTG_Enterprise_Console_Installer.1718. Any ideas why it is using the strange extension of 1718 or is this just my system. I am running version PR...
Tue, 10 Jun, 2025 at 11:39 AM
Is there a way to adjust how often notifications are sent out at certain times?
Right now we have our notifications set to email us every 30 minutes a device is down. However, on the weekends we would like to adjust that to every 2 hours. Is there some way to schedule this? I have checked in the scheduling, but it look...
Tue, 10 Jun, 2025 at 11:39 AM
Placeholders in PRTG
Is there a placeholder for IP address? Article Comments Try %host. See What placeholders can I use with PRTG? Nov, 2010 - Permalink I recently updated PRTG8 to v9.1.4.1840. Since updating, %host returns 127.0.0.1 when us...
Tue, 10 Jun, 2025 at 11:39 AM
IS there a way to add an "acknowledge" function to the Alarms screen of a read only user?
We would like to be able to have a read only NOC user be able to "acknowledge" a down or warning sensor in the Alarms screen but yet still be unable to make any other changes. Article Comments I'm afraid that isn&#...
Tue, 10 Jun, 2025 at 11:38 AM
Naming ping sensors
I have appoximately 50 devices that I want to setup ping sensors for. Should I use PING 1, PING 2, PING 3, .... or can they just be setup as PING for all of the devices? Also, what happens if the names of the sensors are the same? Example w...
Tue, 10 Jun, 2025 at 11:38 AM
Monitor process that isn't always running
I have a process that runs occasionally but often errors and uses high amounts of CPU. I'd like to monitor the process for high CPU usage which is easy enough, but if the process isn't running it can't be found and I get an erro...
Tue, 10 Jun, 2025 at 11:38 AM
xml parsing error firefox
I just installed PRTG and attempted to start it by clicking on its icon in my Start - Programs menu. I'm on W7 Ultimate 32 and am running Firefox v8. Firefox opened 169.254.184.196 and displays the following information: XML Parsing...
Tue, 10 Jun, 2025 at 11:38 AM
sensors that do not require a device as host?
I have some custom scripts which use the http content sensor (ie, return a numeric value). Most of these scripts do some SQL work and return a count. Now the problem I have is that I do not want to place these custom sensors on the databa...
Tue, 10 Jun, 2025 at 11:38 AM
How to get list of windows logged in users showing in a channel
I've used the UserLoggedIn sensor to get a count of the number of logged in users and the last message shows the list of logged in users. Is it possible to get the list of logged in users as a channel so it keeps track of which users ar...
Tue, 10 Jun, 2025 at 11:38 AM
Monitoring Mac OSX 10.6
How I can to monitor cpu and network bandwith of mac computers of my network? I have enabled SNMP daemon via terminal, but I only can see ping sensor when I try to discover sensors from PRTG. Thanks. Article Comments Hello, ...
Tue, 10 Jun, 2025 at 11:38 AM
Watch FTP Folder for new files
I need to monitor and FTP folder for new files. The particular folder I am needing to monitor is on a Linux server. I cannot use SMB or WMI monitoring. This folder always has 8 files in it. Each day, the files are overwritten by new ve...
Tue, 10 Jun, 2025 at 11:38 AM
Automatisch Abhängigkeiten in der Map abbilden
Hallo, sobald ich einen neues Device bzw. einen Sensor anlege gebe ich auch gleich die Abhängigkeiten mit an. Somit pausieren automatisch die Devices oder Sensoren die eine Abhängigkeit zum Fehlerdevice/-sensor haben. Wenn ich jetzt eine ...
Tue, 10 Jun, 2025 at 11:38 AM
PRTG Update Email Notification?
How do I setup an email notification when Auto-Update has a new update ready for installation? Article Comments Hello, PRTG will already send an email to the entered email-address for the PRTG System Admin, once it detects an ...
Tue, 10 Jun, 2025 at 11:38 AM
Setting warning and down conditions for the SQLspXML custom sensor
How do you set warning and down conditions for the SQLspXML custom sensor? I can set a notification based on one of the channel values but would really like to set warn and down conditions based on a channels value such as what is possible ...
Tue, 10 Jun, 2025 at 11:38 AM
PRTG Webserver is not starting
Hi I'm new to this kind of software and while trying to install PRTG the following message appeared: http://dl.dropbox.com/u/17510525/PRTG/Setup.png I restarted my computer but the PRTG Network Monitor is unable to log in to the web s...
Tue, 10 Jun, 2025 at 11:38 AM
benachrichtigung funktioniert nicht zuverlässig
guten tag, die benachrichtigung von prtg funktioniert bei uns komischer weiße sehr unzuverlässig. es ist nicht so, dass wir garkeine mails bekommen. hin und wieder schaft es mal eine mail durch. mails zu update-neuerungen kommen immer an....
Tue, 10 Jun, 2025 at 11:38 AM
How to send only one pdf in a report
I want to send a summary of all sensors to a customer in pdf form. When I do it splits the report in several different files. Is there a way to keep the pdf in 1 single file? Article Comments Hello, please see Can I change the...
Tue, 10 Jun, 2025 at 11:38 AM
Is it possible to use the scale syntex of the google maps api?
Looking to use the scale=2 syntex to put get a bigger resolution map. IE when geomap.htm is called would like the page to use this url string "/controls/geomap.htm?id=<#objectid>&width=640&height=640&scale=2&maxl...
Tue, 10 Jun, 2025 at 11:38 AM
Help with Netflow9 from Cisco ASA 5510
Hi, I have set up a sensor for Netflow9 and I get this message 'This sensor has not received any data since startup.' I have had Netflow monitored previously form this Cisco device using another network monitoring programme. The...
Tue, 10 Jun, 2025 at 11:38 AM
Can I set my graphs not to show min value
I am monitoring the In and Out bandwidth values and want to see the %max of the channels which I can do on the sensor Channel. But I do not want to see the min value. How do I remove the min value? Article Comments Hello, I...
Tue, 10 Jun, 2025 at 11:38 AM
runs scripts on linux machine using PRTG
hi, i want to run bash scripts remotely using ssh2. is it possible to add custom bash scripts to run via ssh2 on PRTG ? Article Comments Hello, well, you would have to use a script which runs on the PRTG Host and then connects...
Tue, 10 Jun, 2025 at 11:38 AM
Reporting
Hi, I use PRTG for monthly SLA reporting. What I seek is a report which is structured as follows: SERVICE AVAILABILITY % --------------------------------------------- Currently I have individual reports for each service. This is ...
Tue, 10 Jun, 2025 at 11:38 AM
HTML Befehle bei Vorgeschalteter HTML-Block in Map
Hallo, wenn ich im vorgeschalteten HTML-Block mit dem HTML Befehl <font> arbeite kann ich damit nur den Wert color benutzen. Beim Wert face als auch size tritt keine Änderung des Textes auf. Wie kann man die kompletten HTML Befehle ...
Tue, 10 Jun, 2025 at 11:38 AM
Auto-acknowledge a group of devices
Is there a way to "auto-acknowledge" a group of devices at the parent group level? I set the auto-acknowledge string under the notifications but it doesn't seem to work when a sensor goes down. ver 8.3.2.2158 Article ...
Tue, 10 Jun, 2025 at 11:38 AM
"Incoming or Outgoing error" notification
I'm monitoring more than 300 networks switches with 24/48 Ports. I'd like to add "incoming / outgoing errors" and trigger a notification everytime there is an error on a interface, is this possible? I added the "in...
Tue, 10 Jun, 2025 at 11:38 AM
How to monitor custom event viewer log?
I need to monitor a custom log from an application in event viewer. How would I do this? Article Comments Hello, please have a look at How do I add an event log sensor for a specific event?. Does this help? Best Regards. ...
Tue, 10 Jun, 2025 at 11:38 AM
Customize alerts
I'm looking for a way to customize the alerts that are sent out. So for example if a certain ping sensor were to detect a downed device I'd like the notification email to have the circuit number in the notification email. I was ...
Tue, 10 Jun, 2025 at 11:38 AM
PRTG Web server does not start after installation of PRTG. What can I do?
I get an error PRTG Webserver could not be started properly. Could not start webserver for http://127.0.0.1: Fatal error: No IP specified for web server. What can I do? Article Comments There is probably an issue...
Tue, 10 Jun, 2025 at 11:38 AM
IE 8 and IE errors
Good Afternoon I am tryin to create dashboards for users they use IE8 and IE9 and i am getting the following error, however this is being used with IE9 why do i stil get this error and how do i get it workibg on IE8 Sorry. IE compatib...
Tue, 10 Jun, 2025 at 11:38 AM
Notifications only for the master Sensor
Is it possible to only have notifications (email etc) if the master sensor goes down. I have a number of other snmp/ssh gathering sensors that i dont want to be alerted out of hours if they go down.. Article Comments Hello, ...
Tue, 10 Jun, 2025 at 11:38 AM
Change channel language afterwards
I have installed the Network Monitor with english language settings. For a short period of time the kanguage was set to german and back to english. Therefore some traffic sensors contain german channel names. Is there a way to change them t...
Tue, 10 Jun, 2025 at 11:38 AM
auto discovery
How can I setup the root or local probe to scan various IP ranges looking for 2 separate domains? In the settings you can only set one user account for one windows domain, but I need to use 2 different ones. Article Comments Dea...
Tue, 10 Jun, 2025 at 11:38 AM
Spam Filters
What domain do I need to add to our whitelist in order to receive the PRTG Network Monitor alerts? Thank you. Article Comments What precise alerst are you referring to, please? Nov, 2011 - Permalink The ones triggered by...
Tue, 10 Jun, 2025 at 11:38 AM
Notification question
Last week I was wondering (never came in my mind earlier) about the following. When the time interval to check the status is set to e.g. 30 seconds with a sensor, and it goes to the status down then. What happens then ? Does PRTG wait f...
Tue, 10 Jun, 2025 at 11:38 AM
Schedule notifications for devices during nights
I would like to disable notifications during nights for devices that are only supposed to be supported during business hours (8 hours x 5 days). I created a SLA 8x5 (for example 8:00 till 18:00) schedule, but after 18:00 till 8:00 the dev...
Tue, 10 Jun, 2025 at 11:38 AM
HP Procurve Auto-Discovery ports that are down
Hi, When we do an Auto-Discovery on a HP Procurve switch we only get sensors for ports that are up. How can we modify the discovery to also include ports that are down? We have around 200 HP switches, and want to monitor all ports so ...
Tue, 10 Jun, 2025 at 11:38 AM
port sensor
a port sensor to server a on port 389 gives status UP while ldap is NOT running at server a. PRTG Network Monitor 8.1.1.1696 telnet server a 389 ..COULD NOT OPEN CONNECTION TO THE HOST.. Article Comments hallo, can you try ...
Tue, 10 Jun, 2025 at 11:38 AM
During the upgrade from V8 to V9 the installer reports an error of the datapath. What can I do?
The renaming of the data path, which is necessary for the upgrade, failed. Article Comments Introduction As stated in our article about PRTG's data folders, PRTG V9 needs (by default) its datapath one level higher in the h...
Tue, 10 Jun, 2025 at 11:38 AM
audible alarms enterprise console
I would like to repeat the sound of an alarm until the alarm has been acknowldeges Article Comments Hello, I'm afraid in the moment that is not possible as the Enterprise Console does only look at "all alarms" no...
Tue, 10 Jun, 2025 at 11:38 AM
Group of sensor
I am using PRTG Network Monitor 9 and on some computer I monitor I have many sensors. I want to know if it's possible to make group of sensor for a computer. For example on a computer I monitor the hardware( processor, disk) and I moni...
Tue, 10 Jun, 2025 at 11:38 AM
SQL Query String Return
Hi, We have created wallboards for monitoring a call centre built on PRTG 9, the issue is some of the data that comes from the phone system is in a string format. Since the latest update any sensors that were returning a string result from...
Tue, 10 Jun, 2025 at 11:38 AM
Maps on different IPs
If we set up multiple IPs for the PRTG server and allow the webserver on both is it possible to define which interface a map is available on, we want to use a scenario where a public published map is only available on the internal interface...
Tue, 10 Jun, 2025 at 11:38 AM
Questions on new PRTG 9 Cluster
I have recently set up a cluster and added in a fail-over node. After connecting the new node I am trying to move all of my probes and devices under the cluster node to get them to copy from the master node to the fail-over node. It seems...
Tue, 10 Jun, 2025 at 11:38 AM
OID mib Switch HP C-class
Hi, I'm initial an new monitor with Blade Switches HP C-class. I've ran an auto-discovery but PRTG doesn't got load CPU. how can I get this OID ?? there is any way ? any tip is welcome. thanks Article Comments ...
Tue, 10 Jun, 2025 at 11:38 AM
How to monitor the disks of an ESXi (4.1)
We want to monitor the disks of an ESXi (4.1) in our infrastructure. Problem is that we need to monitor wheter the disks are functioning without problems or not, but either there's no sensor to do this or I'm totally blind. Maybe ...
Tue, 10 Jun, 2025 at 11:37 AM
Transparent status icons: not transparent for sensors that are down
I have created a map with some 'status icons' (status only - transparent) pointing to some ping sensors. As expected, the only thing that is shown is a green square status icon. The actual icon is 90 by 20 pixels, but this is no...
Tue, 10 Jun, 2025 at 11:37 AM
Does PRTG Network Monitor snmp v3 support hmac-md5, authenication type?
Does PRTG Network Monitor snmp v3 support hmac-md5 and hmac-sha, authenication type? Article Comments PRTG supports SHA and MD5 encryption for SNMP V3. Nov, 2010 - Permalink Hi there, I have PRTG v5 and i'm instal...
Tue, 10 Jun, 2025 at 11:37 AM
Monitor Web sites visited
Hello, I'm wondering if I'm able to track what websites and how often users of my network are visiting what sites with PRTG. I set-up the trial and have packet sniffing "working" (i get some data back). I can see hosts a...
Tue, 10 Jun, 2025 at 11:37 AM
HTTPS tests with WSST fail
We're trying to test certain https pages, but it seems Webserver Stress Tool isn't able to test them. Article Comments Please check your Webserver Stress Tool log files. If you encounter entries similar to the following,...
Tue, 10 Jun, 2025 at 11:37 AM
Questions about PDV and the QoS sensors
Hi, I have a question regarding the PDV (Packed Delay Variation) unit used in your QoS sensors. The question is basically how you measure this. After reading up a bit on the subject it seems as if it is the difference in delay between two...
Tue, 10 Jun, 2025 at 11:37 AM
Active Directory Users being marked Inactive
We are experiencing and issue whereby AD users are at random being marked as inactive. Once we resume the user they can login fine. We have no issue with their ad accounts for any other service that uses AD authentication. Is anyone el...
Tue, 10 Jun, 2025 at 11:37 AM
mail to prtg
Hi @all, it is possible that prtg received mails? cu Article Comments Hallo, no this is not possible Dec, 2011 - Permalink OK, THX. Dec, 2011 - Permalink But PRTG can check existing mailboxes... What is i...
Tue, 10 Jun, 2025 at 11:37 AM
custom report table trends
I'm trying to get the information of a number of SNMP traffic sensors, but I actually need a small portion of information through the year: (maximum detected, the minimum, total and the average of kbps IN and OUT of each month). I tried...
Tue, 10 Jun, 2025 at 11:37 AM
A device shows one icon
Dear support, I would like to know one way to configure the device shows only one icon, like green, red or yellow. But, I need this device icon to be red when any sensor is red. For example, I have one Firewall device, and inside this d...
Tue, 10 Jun, 2025 at 11:37 AM
Switch port mapping
How can I get switches port mapping with PRTG? I need to group switches and get a picture with port status statistics of the group like OpUtils can do. I don't need bandwidth snmp or netflow statistics. Is it possible with PRTG? ...
Tue, 10 Jun, 2025 at 11:37 AM
Implementing HP Remote System Management
Hello, HP recently released the newest Rmote System Management CLI. With this you can easily get the overall Health Status of an HP ESXi 5 Server. HP Remote System Management for VMware Maybe there is an way you can implement it to PR...
Tue, 10 Jun, 2025 at 11:37 AM
Blank page after hitting 'back' from browser
Hi *, After upgrading to PRTG version 9.1.6.1962 (coming from some 9.1.5 version), I am seeing an empty page when going to a live data graph and pushing the back button from the browser. Previous versions showed the sensor overview I wa...
Tue, 10 Jun, 2025 at 11:37 AM
Problem with EHLO string in SMTP-sensor
The simple SMTP-sensor sends out the computer name on the EHLO string, instead of the FQDN specified in the system settings. This has cause issues with services such as senderbase, that detected the maligned EHLO strings. Is there a way t...
Tue, 10 Jun, 2025 at 11:37 AM
Amount of data replcation in the cluster
Hello, I'm deploying a failover node for my PRTG cluster this the first failover node. I need know what is amount data replication from my master node to my failover node at the first time that datas are exchange between them ?? the...
Tue, 10 Jun, 2025 at 11:37 AM
Specific port could not monitor
Dear I have a switch that Cisco 3750, and PRTG 9.1.3.1793 Our many servers has connected to the switch. Actually, specific port could not monitor via PRTG. I tried specific port and it reconnect to empty port, then the specific port can mo...
Tue, 10 Jun, 2025 at 11:37 AM
Active Directory Integration does not allow creating of Full Administrators
You can pick what devices etc a AD user has access to, however you cannot setup someone to be a full Administrator with access to the Setup Menu etc. At least as far as I can tell. Am I missing something? Article Comments Dear G...
Tue, 10 Jun, 2025 at 11:37 AM
Navigation Device tree show empty list when trying to select a dependancy
When I try to set a dependency against a device and then try to use the "By Name/Group/Device/Tag" tab, I get no results. This was working in version 8 but after the upgrade to 9.1.1.1644 it stopped. I've recently upgraded n...
Tue, 10 Jun, 2025 at 11:37 AM
Error creating PDF report: HTML render is blank
When I want to send report to email I'm getting this message. I see that is the problem with creating PDF but how can I fix it? Article Comments Hello, Could you please forward us your system log files to support@paessler....
Tue, 10 Jun, 2025 at 11:37 AM
Auto update to 9.1.5.1900 displays status of updating even though it has finished
I ran the auto update and the core server and the two nodes we have had finished updating (if I run-up the prtg probe admin on the servers it reports the correct versions) The upgrade was performed yesterday and today I've had to boun...
Tue, 10 Jun, 2025 at 11:37 AM
Sensor errors after upgrade
Hi *, After upgrading to PRTG version 9.1.6.1962 (coming from some 9.1.5 version), at times, I am experiencing some error messages. These are: Timeout, executable did not return. (code: PE018) DNS could not be resolved Socket Error # 1100...
Tue, 10 Jun, 2025 at 11:37 AM
MIB and OID
Is MIB works like a DNS server and OID works like IP? Article Comments Please have a look at How do SNMP, MIBs and OIDs work?| Jan, 2012 - Permalink
Tue, 10 Jun, 2025 at 11:37 AM
How can we generate a over 2 or 3-years report.
This program provide us to generate a historic data report over 365days. Is there any method to generate such report over 2 or 3 year. Thanks. Article Comments Hello, 2 or 3 years is not possible. Please do several reports cov...
Tue, 10 Jun, 2025 at 11:37 AM
CSV Exportation
I want to know if there are a way to export all data of prtg in à CSV file. Article Comments Hello, I'm afraid this can only be done for one sensor at a time using the PRTG API (Details in your own PRTG under "Setup&q...
Tue, 10 Jun, 2025 at 11:37 AM
Ping mit verzögertem OK Sensor nicht mehr verfügbar
In der aktuellen Version 9.1.xxx kann ich den Sensor "Ping mit verzögertem OK" nicht mehr finden. Wurde dieser entfernt ? Wie kann ich diese Funktionalität ohne diesen Sensor abbilden ? Article Comments Hallo, der...
Tue, 10 Jun, 2025 at 11:37 AM
Automatic Reports do not run
Reports will not run. Either scheduled or manual. There is no entry that the report was even submitted to run. Article Comments we will release a new build later today or tomorrow that should fix the issue. Please check here...
Tue, 10 Jun, 2025 at 11:37 AM
Latency Monitor using Ping Sensor
What is a best way to setup email Notification to alert latency outside the normal thesholds example: ping to a network device with >= 80ms tiggers an email notification. Thank you Article Comments Hello, you could eith...
Tue, 10 Jun, 2025 at 11:37 AM
There are about 200 access points located in 9 different cities.
Hello, There are about 200 access points located in 9 different cities. These Access Points, I want to use this program to manage and monütüre, is this possible? Article Comments Hello, This depends whether the physical devi...
Tue, 10 Jun, 2025 at 11:37 AM
Monitor Cisco with trigger on max connections
Hello guys, is possible monitor Cisco router (with netflow or snmp) and setup a mail alert when it reach a defined number of connections ? Thanks very much for support best regards, Andrea Galli Article Comments Hello, you c...
Tue, 10 Jun, 2025 at 11:37 AM
PRTG Netflow 9 IP filter with hostname
Hi! I have added netflow sensor to our PRTG but when I try to use "Include filter" with hostname (IP[hostname]) the sensor won't work. With IP address it works fine. What could be wrong with this? Article Comments ...
Tue, 10 Jun, 2025 at 11:37 AM
I'm having problems connecting the Ent. Console.
I get this error on the server that I've installed Network Monitor on. Not Connected (DNS could not be resolved) Article Comments hallo, in the settings for the server can you try the IP instead of the DNS name? Jan, ...
Tue, 10 Jun, 2025 at 11:37 AM
How can i add a carriage return line in a sms ?
Hello, I'd like to add a carriage return line in my sms. I have tried \n and \n\r but it's not fonctional. Best Regards. Luc Lutot Article Comments Hello, I'm sorry but that's not possible. best regar...
Tue, 10 Jun, 2025 at 11:37 AM
Virtual Device
Not sure if this is possible but I thought I would ask. Is is possible to make a virtual device that would really just be sensors from other devices. For example. I have 6 APC UPS's that have external temp probes. I would like to mak...
Tue, 10 Jun, 2025 at 11:37 AM
Custom SNMP OID Floating Limit
We are trying to monitor the active number of PPP connections on a router, We want to put warning and error limits on the number of active connections but we would like this to be a floating number i.e 1% drop causes warning 2% drop causes ...
Tue, 10 Jun, 2025 at 11:37 AM
Monitor esx with load balancing servers
I have two ESX servers that are set to load balance the virtual servers. For example, when one virtual server on one ESX box uses a lot of cpu then the high priority servers "moves" to the second ESX server. This in turn makes it ...
Tue, 10 Jun, 2025 at 11:37 AM
device tree in map designer
After upgrading from v8 to v9.1, the device tree in the map designer is empty! It shows only the remote probes, but there are no devices or sensors shown under them. Help! Article Comments Dear Tim, which exact version of PRTG...
Tue, 10 Jun, 2025 at 11:37 AM
PRTG graphing text file
I've got a text file that gets updated via script with an integer. The script basically counts the number of rendered frames our of our farm and then dumps it into a text file on a daily basis. Is it possible to read the last line...
Tue, 10 Jun, 2025 at 11:37 AM
Sensor importieren
I have Prtg Monitor configured on a local Pc and would like to export all my sensors to my new PRTG Monitor on a Server. Is this possible and if so is there a howto.- Thank you in advance Article Comments Hello, please have a ...
Tue, 10 Jun, 2025 at 11:37 AM
Exchange Server Monitoring - What to monitor?
I would really benefit from a “best practice” roster of what to monitor. I’ve been successful experimenting with adding WMI sensors and now need help with best practices for what to monitor and also configuring alerting based on those se...
Tue, 10 Jun, 2025 at 11:37 AM
MIB Tester returns results, PRTG doesn't
Hi, I have a Dell Powerconnect 6248 that I am trying to get PRTG to monitor. Currently I am working to get it to read the RMON data for "Drop Events" I created a custom .oidlib file using the Paessler MIB Importer that include...
Tue, 10 Jun, 2025 at 11:37 AM
how to have mutiple favorite graph in a page?
Hi, Can I have multiple favorite or taged graphs in a page? I need to compare more that two graph at same time like MRTG. Article Comments hallo, please take a look at PRTG MAPs https://www.paessler.com/manuals/prtg9/maps....
Tue, 10 Jun, 2025 at 11:36 AM
WMI Network Card - (Error MSG : 80041010: The specified class is not valid.)
when i want to add [WMI Network Card] Sensor for a specific Server (Win2003), i recieve that (above) Error. while i can add all Other WMI Sensors for that Server... Thanks. Article Comments This means that for this one particu...
Tue, 10 Jun, 2025 at 11:36 AM
Help - Error Could not bind socket. Address and port are already in use.
Router interface is pingable from monitoring server, tried rebooting monitoring server based on recommendation from separate thread. Still get same error Have other instances of netflow running on PRTG server, but for some reason when I tr...
Tue, 10 Jun, 2025 at 11:36 AM
How long can the database last?
Does it depend on the the capacity of the hard disk drive? Article Comments Hello, indirectly yes. By default PRTG stores monitoring data for 365 days (this can be changed in the "System&Website"-Settings in PRT...
Tue, 10 Jun, 2025 at 11:36 AM
Reports permissions
One of my customer is running a remote probe with several sensors, he would like to be able to generate his own reports. Could you tell me how to change the permissions that he can create reports only for his remote probe / sensors ? Th...
Tue, 10 Jun, 2025 at 11:36 AM
How cam I split "Various" or "OtherTCP" Channels to show me what kind of traffic it is really?
Is there even any way of splitting that into different, more detailed channels? The goal is somehow to monitor and to avoid any P2P sharing, downloading from sharing websites. Thank you, lbegert Article Comments Hello, thi...
Tue, 10 Jun, 2025 at 11:36 AM
Upgrade Remote Probe
I am about to upgrade our PRTG server from version 8 to version 9. Do I need to do anything to the remote probes I currently have installed to upgrade them too? Article Comments Hello, remote probes should update themselves a...
Tue, 10 Jun, 2025 at 11:36 AM
Is there a way to export a list of Windows Performance Monitor Counters you would like to do and sim
I can use typeperf -qx on the host machine to get a full list of counters in Performance monitor which I can then edit the text file easily to get the ones I really need. Is there a way to import this list into PRTG? An example of the ki...
Tue, 10 Jun, 2025 at 11:36 AM
Is there a way to disable the prompt for a message when pausing a sensor?
Subject more or less says it all - when using the quick select boxes and then pausing a group of sensors, I'd like to disable it popping up the dialog asking for a message. Ie, just pause immediately. Thanks, Tim Article Comment...
Tue, 10 Jun, 2025 at 11:36 AM
Status icons with name that I can change
Dear support, I need to create a status icon with a name that I can change. For example: I have one port sensor testing a firewall port. If I create to a map with status and name, this icon will show the sensor's name or device's ...
Tue, 10 Jun, 2025 at 11:36 AM
Can PRTG identify who an SSL cert is issued to?
I'm using the SSL Cert Expiry sensor in PRTG. I like the sensor, but it doesn't tell me what certificate is being used on the URL the sensor checks. Is there another sensor that can display the detailed fields of the certifcate, suc...
Tue, 10 Jun, 2025 at 11:36 AM
How can I test a notification using the API with e.g. Task-Planner ?
Hi, Current situation: We have an PRTG Cluster up and running. We also have configured lots of triggers and notifications for our customers (we operate a data-center). It seems, that some notification definitions are gone. To check th...
Tue, 10 Jun, 2025 at 11:36 AM
Netflow Interface
I have an Ecessa aggregator and I don't think I am getting the right interface data from Netflow. How can I tell which interface I am getting data from? Article Comments if you do have a recent version 9 of PRTG running you...
Tue, 10 Jun, 2025 at 11:36 AM
Disable Help Hint box in top right of interface
How can I disable the help hint box that is present in the top right of nearly every page? Thanks for your help. Michael Article Comments Just use the x close symbol to close this box. It will then be closed on every page, unt...
Tue, 10 Jun, 2025 at 11:36 AM