kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How do I diagnose excessive open requests?
I have over 400 open requests under probe health. Everything on the server looks fine (CPU, RAM, Bandwidth, etc.). How do I determine what the bottleneck is for these open requests? Article Comments too many sensors on one probe...
Tue, 10 Jun, 2025 at 2:06 PM
snmp error 2
I have 2 machines setup in my DMZ one running Windows 2003 and the other 2008. The machine on 2003, I was able to setup all my sensors, including SNMP. However on the 2008 box, I get an error when trying to install any SNMP sensor - No Su...
Tue, 10 Jun, 2025 at 2:06 PM
How to remove PAESSHSTART and PAESSHEND from history
Reply of https://www.paessler.com/knowledgebase/en/topic/34083-remove-paesshstart-and-paesshend-from-history To complete the proposed workaround (which worked for me with centos/bash) : 1- first, just let PRTG flood the user's bash ...
Tue, 10 Jun, 2025 at 2:06 PM
Alternative address
Hello, Looking into ways to make prtg more redundant: Is there any way to configure alternative ip address for a device? Article Comments Hi, sorry but there is no option for an alternative IP address but the device can be c...
Tue, 10 Jun, 2025 at 2:05 PM
SSH Script: active http connections
Hello, I have PRTG Network monitor 13.3.6.3110. I try to create a SSH Script (on Ubuntu Linux Server) for monitoring active http connections. This is a content of my script: #!/bin/bash netstat -anp | grep :80 | grep ESTABLISHED | wc -l...
Tue, 10 Jun, 2025 at 2:05 PM
Windows Update Status (powershell) Sensor Stopped Working After Update
We've just upgraded our PRTG to 13.4.6.3241 but now all the Windows Update Status sensor stopped working. They are all showing as Grey(?) and with status "No data yet". All other sensors is working and we have other powers...
Tue, 10 Jun, 2025 at 2:05 PM
Pause a device when another device is up
To provide a back story to the issue: A client we monitor has 2x Dell Equallogic SAN controllers Controller 1 is the primary controller Controller 2 is the fallback controller only in use when Controller 1 fails Both devices are setup wit...
Tue, 10 Jun, 2025 at 2:05 PM
User Connected and Error #222
1. Can PRTG monitor how many clients currently connect to a server (linux preferably)? 2. I got probem when trying to add sensor for Bandwidth/Traffic for Linux/MacOS. It says SNMP error #222. How to solve it? Below is the log of my SNM...
Tue, 10 Jun, 2025 at 2:05 PM
NAS Synology DS 1812+ prtg setup
I would like to monitor the usage of my DS1812+ using PRTG. I have enabled the SNMP both in the synology control panel and in the prtg machine (e.g. I can perform uptime monitoring using SNMP). However, the error "End of MIB view (SNMP...
Tue, 10 Jun, 2025 at 2:05 PM
SQL resultset in notification email
Hi, is there a possibility to include the SQL resulset within the notification email? Article Comments If the result set is being displayed in the last message field of the sensor you can have this be part of the notification us...
Tue, 10 Jun, 2025 at 2:05 PM
upgrade from version 6.2 to 13.4
Is it possible to upgrade from version 6.2 to version 13.4? I am also migrating to a new computer as well, so I'd like to be able to export/import settings and historical data. Article Comments Unfortunately this isn't p...
Tue, 10 Jun, 2025 at 2:05 PM
Top 10 most/least available disk space doesn't show all disks
I've used SNMP (not WMI) to discover disks on our devices, so the disk sensors have tags like snmpdiskfreesensor, diskfree and snmp, but these sensors don't show up in the Top 10 Most/Least Available Disk Space dashboard widgets. T...
Tue, 10 Jun, 2025 at 2:05 PM
Prtg on android app time out
Setting up the android app and I get a time out error. I've turned off cell data and connect to the wifi to get on the same network as laptop which has prtg on it set the ip of my laptop and I get a connection time out. I can ping my ...
Tue, 10 Jun, 2025 at 2:05 PM
PRTG Amazon Cloudwatch Connection
I'm trying to setup monitoring to an EC2 instance of AWS. I've tried to setup multiple Amazon Cloudwatch sensors, in PTRG Net Mon 12.3.4.2993, but I keep getting an Unknown Error #00F002 in the message. I can connect to the instan...
Tue, 10 Jun, 2025 at 2:05 PM
how do I assemble the UCD-NET dskAvailLow and high items?
The UCD-SNMP MIB has created 64bit disk space from two separate 32 bit entries. Is there a way to combine those two items for one display in PRTG? ucdavis 9 dskTable 1 dskTotalLow Unsigned32, dskTotalHigh Unsigned32, dskAv...
Tue, 10 Jun, 2025 at 2:05 PM
Every sensor is alarmed
Good afternoon, my display has every alarm red and the links are not down. Is it possible for you guys review what is going on? Happened after I upgraded the version Can you access my machine via Team View? Article Comments ...
Tue, 10 Jun, 2025 at 2:05 PM
HP ProLiant System Health Server 2012 R2
Hello, We had some HP Servers with Server 2012 and a working SNMP HP ProLiant System Health Sensor After Upgrade to Server 2012 R2 the SNMP Sensor Shows "No Such Name" HP WBEM Providers and Management Agents are installed Best...
Tue, 10 Jun, 2025 at 2:05 PM
Alerts
We have set up an alert to count long running jobs over 3 mins for SQL. However, once the alarm is triggered and acknowledged: 1. Will the alarm trigger again if another job runs longer than 3 mins, even though it has been acknowledged? 2. ...
Tue, 10 Jun, 2025 at 2:05 PM
Can you use the sensor through one server to monitor another?
One of out thrid party suppliers has a server that we can get to through our own server. I need to be able to ping the third party server via our own server. Only this server has access to the third party server, due to firewall restrict...
Tue, 10 Jun, 2025 at 2:05 PM
Notification with value from other sensor
Scenario: I have an UPS with a input voltage sensor and a time remaining sensor (time left before UPS is empty). I change the input voltage sensor limit to go into down state when it's below 210 volts. And I added a state trigger tha...
Tue, 10 Jun, 2025 at 2:05 PM
DHCP sensor showing down error every 5 minutes
My DHCP sensor has been logging a timeout error exactly every 5 minutes, to the second. And then another log entry 1 second after that one that shows the dhcp is up. This happens every 5 minutes to the second. Here's a sample: 10/19/2...
Tue, 10 Jun, 2025 at 2:05 PM
Is there a way to count the downtime or error events ?
I need to see a table or something with the number times (events) and hopefully their Start and ending time, a sensor had downtimes for example with a ping sensor. I can take the total of days or hours in a period a sensor has been down, bu...
Tue, 10 Jun, 2025 at 2:05 PM
stress test ajax form
Hi I have the paessler web stress tool version 7.3.0.2296. I want to stress test a form but it has ajax in it. I have read the post https://www.paessler.com/knowledgebase/en/topic/11443-how-can-i-test-web-stress-tool-with-pages-use-ajax...
Tue, 10 Jun, 2025 at 2:05 PM
Blackberry handset monitoring: It should be easily possible..
Hi. We need to monitor a customer's blackberry system. A simple method to manually test delivery through BES is to send a message with <CONFIRM> as the subject, to any user with a blackberry handset. The handset itself will retu...
Tue, 10 Jun, 2025 at 2:05 PM
BES Monitoring
I have a very large deployment to do for one of the biggest Telcos in Nigeria, within 24-hours from now. I want to be sure I'm not missing anything; 1. Will PRTG 12 be able to monitor a BES environment and is there any special thing ...
Tue, 10 Jun, 2025 at 2:05 PM
What are the best sensors to use for each Exchange 2010 function?
Out of all the sensors available to monitor the Exchange environment, which are the most "useful" to monitor the DAG, CAS/Hub servers? Article Comments Hello, thank you very much for your KB-Post. I'm afraid for ...
Tue, 10 Jun, 2025 at 2:05 PM
Auto-Naming sensors with MIB Importer V3.4.7
I've been working on a custom SNMP library for Ruskus ZoneDirectors and have it mostly where I want it. The issue I'm having now as I finish up is the ability to feed in the results from a UID look-up into the Group/Name fields dur...
Tue, 10 Jun, 2025 at 2:05 PM
PRTG time
Does the timestamp used in %systemdatetime placeholder come from the PRTG server? Are placeholder time values based from the PRTG server? By actual test they do not appear to be coming from the the system the target is monitoring, nor do...
Tue, 10 Jun, 2025 at 2:05 PM
autobackup of version 13.3.5
Hi. When i was on a older version, there would be a autobackup of my configuration files. I dont see this happening on the new version. How can i configure that? Thanks, Perry Article Comments Hi Perry, nothing has been ch...
Tue, 10 Jun, 2025 at 2:05 PM
Email to SMS Notification
hi, I just upgraded my prtg 12.2.1.1767 and facing problem in sending Email to SMS notifications via GSM Modem. While testing the modem is working fine while not sending error notification from prtg machine. I am using Cluster service of ...
Tue, 10 Jun, 2025 at 2:05 PM
Custom advanced sensor for Exchange Powershell
I am trying to make a custom advanced sensor to monitor MS Exchange status, however, the xml seems cannot be regonized by PRTG server. I created 2 testing scripts, both of them got valid output on Windows Powershell. But PRTG server coul...
Tue, 10 Jun, 2025 at 2:05 PM
PRTG 13 Icon Colour
We recently upgraded from PRTG 12 to 13 and the icons in the top right of the screen have changed colour to red from blue. The icons in question are the group that include "Send link by email" on the group root page and the "...
Tue, 10 Jun, 2025 at 2:05 PM
How do I set a limit for a pass/fail test?
I have an Emerson Network Power-Liebert GXT2 rackmount UPS with an SNMP monitoring card. I want to monitor the results of the "Igp pwr battery test result". The result is either "passed" or "failed". Limits tha...
Tue, 10 Jun, 2025 at 2:05 PM
How can I monitor the number of subfolders in a folder?
I would like to Monitor the number of subfolders in a specific Folder. I found the customer sensor in this link: https://www.paessler.com/knowledgebase/en/topic/27023-count-number-of-subfolders (by the way, I tried posting there, but ...
Tue, 10 Jun, 2025 at 2:05 PM
Skript zur Überwachung von Unterordnern
Sehr geehrter Herr Lindner, ich befasse mich z.Z mit Ihrem Skript. https://kb.paessler.com/knowledgebase/en/topic/59381-how-can-i-monitor-the-number-of-subfolders-in-a-folder Ich freue mich, wenn Sie mich hier bitte unterstützen könn...
Tue, 10 Jun, 2025 at 2:05 PM
Mitglieder der Gruppe "PRTG Benutzerkonto" haben kein Zugriff auf Sensordaten
Hallo PRTG-Team Ich habe mit dem Administratorenkonto "prtgadmin" alle Sensoren, Benachrichtigungen und sonstige Einstellungen konfiguriert - alles funktioniert wunderbar. Dann habe ich für den Helpdesk ein "normales" ...
Tue, 10 Jun, 2025 at 2:05 PM
Will Probe services continue to monitor while Core Server service is down?
Will the Probe services continue to monitor sensors while the Core Server service is stopped? Are some sensors affected but not others? Article Comments Hello, from the manual https://www.paessler.com/manuals/prtg/remote_pro...
Tue, 10 Jun, 2025 at 2:05 PM
Can device templates be assigned via the API?
Can I assign a template to an existing device using the API? Article Comments That is not possible, sorry. Oct, 2013 - Permalink
Tue, 10 Jun, 2025 at 2:04 PM
Can't create new user group
I'm trying to create a new user group. In the web client I go to Setup > System Administration > User Groups, and I see my 47 existing user groups. (I've done this a few times before :-)) At the bottom of the page, I click &qu...
Tue, 10 Jun, 2025 at 2:04 PM
gmail mail check "connect get Error connecting with SSL. EOF was observed that violates the protoco
i have mail checks through gmail imap that work almost a 4 months and in last 4 days i start to get this error message, "Error connecting with SSL. EOF was observed that violates the protocol" and to get alerts without no reas...
Tue, 10 Jun, 2025 at 2:04 PM
Class Based QoS not appearing
We have recently upgraded to the latest version of PRTG and I have been looking at the new CBQoS sensors. On our routers we have a lot of class based QoS configured however hardly any of the classes appear in PRTG. Is there anything else I ...
Tue, 10 Jun, 2025 at 2:04 PM
Report showing "Sorry, your user account is not allowed to access this information."
Hey, PRTG Network Monitor 8.4.2.2321 I know, it's old and the boss is looking into renewing the maint and getting more probes but for now this is what I have to work with. Have a report that is run nightly for a client. It stopped w...
Tue, 10 Jun, 2025 at 2:04 PM
Script to count the number of subfolders
Hello, I would like to Monitor the number of subfolders in a specific Folder. I found the customer sensor in this link: https://www.paessler.com/knowledgebase/en/topic/27023-count-number-of-subfolders (by the way, I tried posting th...
Tue, 10 Jun, 2025 at 2:04 PM
State Trigger activated delay question
PRTG Version PRTG Network Monitor 13.4.6.3241 Apologies as I am new to this. Is there an explanation for this. Sensor log see below. What is the reason for the delay from 12:49:23 until 12:50:47 for the State Trigger to activate? 24/...
Tue, 10 Jun, 2025 at 2:04 PM
WMI Windows 20012 R2
I have installed a Windows 2012 R2 server however i cannot monitor this server using WMI. Windows 2012 and Windows 2008 R2 goes fine. No firewall is active so that cannot be the problem. Article Comments If you run the command w...
Tue, 10 Jun, 2025 at 2:04 PM
Zusammenfassung aller Sensoren inkl. Einstellungen
Hallo zusammen Für eine Auswertung und die Dokumentation sollte ich eine komplette Liste aller Sensoren inkl. der Einstellungen haben. Am besten natürlich in einem Format das "relativ einfach" zu verarbeiten wäre? Ich habe ver...
Tue, 10 Jun, 2025 at 2:04 PM
PRTG SNMP Traffic Filter by ifType
Hello, we are wanting to conditionally add SNMP traffic sensors by ifType OID with autodiscover templates. Is this possible? Article Comments Hello, thank you for you KB - question. I am sorry, but it is not possible to add S...
Tue, 10 Jun, 2025 at 2:04 PM
FTP backup
Hey, Is there an possibility to upload configuration backup thought FTP to an remote server. Kind Regards Article Comments Hi, what precisely do you want to do? Do you want to upload the PRTG configuration to a FTP server...
Tue, 10 Jun, 2025 at 2:04 PM
My SNMP IBM System X System Health sensors don't work. What can I do?
Hi, i want monitoring ibm system x server. I install on my server IBM Systems Directory Platform Agent and now when i setup IBM System X System Health sensors in prtg I get error:" Could not find any IBM System Health metrics on this d...
Tue, 10 Jun, 2025 at 2:04 PM
Stopped Recieving Notifications from PRTG
Hi, We have PRTG Configured to send notification emails to users using a SMTP relay server. Strangely we suddenly we stopped receiving the notifications if devices are down. But we still receive them for reports. Article Comment...
Tue, 10 Jun, 2025 at 2:04 PM
can not see SNMP cisco CBQOS Sensor on the Sensor list
We have upgrade our PRTG to version 13.3.5.2952 x64. However we still can not see the SNMP cisco CBQOS Sensor. Could anyone tell me what do we need to do to see the sensor Article Comments Hi, by default new sensor types are o...
Tue, 10 Jun, 2025 at 2:04 PM
Migrating PRTG core server to external DC
We have a physical server for PRTG network monitor and we are going to move it to a virtual machine in a external data center (other network). the server will get an other IP address and hostname. is it possible to use the same license? ...
Tue, 10 Jun, 2025 at 2:04 PM
SNMP x NETFLOW
Hello, I Wonder why there is a big difference between a graphical report from SNMP and Netflow as follow attached. Release that SNMP GVT reports almost 20Mbps at 08:50 which NF GVT reports 11 Mbps at the same moment. Why there is tha...
Tue, 10 Jun, 2025 at 2:04 PM
Update "other names" and "system info" for a device?
We recently replaced a number of Cisco firewalls with Palo Alto. The devices stayed at the same polling IP so ping still worked and we only had to discover the two monitored interfaces. We only monitor ping and two interfaces on these dev...
Tue, 10 Jun, 2025 at 2:04 PM
Bandwidth Sensor Issue
I am monitoring my Cisco routers WAN connection and have always noticed a trend where every 15 minutes or so the outbound traffic will read zero for one reading. I have taken a screen shot so you can see what I mean. http://s22.postim...
Tue, 10 Jun, 2025 at 2:04 PM
NOC Distribution
We are looking to setup a dashboard and display it in our NOC via PRTG. In looking at the below article how exactly are you pushing the PRTG Dashboards out to the various TVs in the Paessler office? https://www.paessler.com/blog/2012/10/1...
Tue, 10 Jun, 2025 at 2:04 PM
What's the best way to configure notifications for EventLog sensor?
I have tried configuring EventLog sensor notifications a couple ways, but each configuration has some issues. 1. Set a limit on Channel New Records to Error when greater than .00001/s, so the sensor turns red whenever any message is seen....
Tue, 10 Jun, 2025 at 2:04 PM
Has anyone created templates for Cisco UCS?
It doesn't appear the PRTG has any built in libraries for UCS. I just downloaded the MIB bundle and it's quite extensive. I also know UCS supports some cool XML type monitoring. Before I go and reinvent the wheel, has anyone here...
Tue, 10 Jun, 2025 at 2:04 PM
Custom Device Templates - XML Info
Hello, is there any documentation on the structure, parameters, and general syntax of custom device template files (PRTG Network Monitor\devicetemplates)? I am interested in creating custom device templates to use in my auto-discovery group...
Tue, 10 Jun, 2025 at 2:04 PM
How to produce a summary group report
I have been asked to produce a summary report by group. I have looked into the HTML code for exsisting reports and I can not seem to figure it out. We use the software to montor customer internet connections and the customer has asked for...
Tue, 10 Jun, 2025 at 2:04 PM
Live graph per second
hi, Currently we have the live graph setup to monitor the traffic per minute, can we tweak it to update and show the results per second? thanks Vivek Article Comments Hi, a graph refresh interval would only be possible by u...
Tue, 10 Jun, 2025 at 2:04 PM
Remote probes with failover cluster in PRTG 8
Previous post says that remote probes are bound to the master and won't send data to the failover master https://www.paessler.com/knowledgebase/en/topic/7223-can-i-use-remote-probes-in-a-cluster-with-prtg-8 However, it does say this...
Tue, 10 Jun, 2025 at 2:04 PM
SNMP Trap Wildcards in der Nachricht für Warnung
Hallo Zusammen, Wir haben mehrere SNMP-Traps bei uns eingerichtet und würden gerne von diesem Sensor eine Warnung erhalten wenn bestimmte Ausdrücke in der übermittelten Nachricht stehen. Wenn wir allerdings Teile der Nachricht in das Feld...
Tue, 10 Jun, 2025 at 2:04 PM
Number of sensors in a Library
Hi: I'm creating a new library and adding sensors on it so I can apply a common notification to all but at some point I can't add a new sensor to the library. I drag and drop but the list is not updated. Is there any limitation in t...
Tue, 10 Jun, 2025 at 2:04 PM
Backup for information and configuration
Hi, I'm using PRTG for about 4 months to monitorize bandwith, It was working fine, but now we are having troubles with the server machine. So we are going to format that machine, I want to know what do I have to backup to keep the dat...
Tue, 10 Jun, 2025 at 2:04 PM
Can i get the link to download the commercial version?
i already have a commercial licence but i cannot download a new installer, the one i downloaded when i purchased the licence is corrupted Article Comments Hi, please send an email to support@paessler.com including your license ...
Tue, 10 Jun, 2025 at 2:04 PM
want to fix Apache HTTP Server Byte Range DoS
want to fix Apache HTTP Server Byte Range DoS on 7.2.4.5051 Article Comments Hi, may you please elucidate? What exactly do you want to fix here? Best regards Nov, 2013 - Permalink The web server running on the remote h...
Tue, 10 Jun, 2025 at 2:04 PM
I have a 'headless' cluster!
I have a two node cluster, both nodes believing themselves to be the master. I want to convert the node which answers to my DNS entry to a stand-alone, and am not concerned with what happens to the other node as it will be decommissioned...
Tue, 10 Jun, 2025 at 2:04 PM
sflow convert to v5 with Channel Selection
I have a number of sflow sensors without Channel Selection (ie; web, mail, chat, etc). I do not want to lose the data currently captured by the sensor but would like to have Channel Selection. Is there a way to convert the sensor or should ...
Tue, 10 Jun, 2025 at 2:04 PM
SNMP SonicWALL VPN Traffic Sensor cant find it!
I have the latest version of the PRTG and for some reason I can't find the SonicWall VPN Traffic Sensor on it. I did look everywhere. https://www.paessler.com/manuals/prtg/snmp_sonicwall_vpn_traffic_sensor.htm Please advise! ...
Tue, 10 Jun, 2025 at 2:04 PM
Multiple SNMP Agents on 1 Server
Hello, We have trial PRTG setup in a lab environment which consists of 6 or 7 servers (Windows and Linux), a couple managed switch's and a router. We have configured SNMP and sensors accordingly with no issues. However, there is...
Tue, 10 Jun, 2025 at 2:04 PM
Enterprise Virtual Array Sensor Error: Syntax error in command SELECT MANAGER
I have not installed the full command view on the probe, but just (following your procedure) copied the sssu.exe file. When I try to add the sensor I get the message: Error: Syntax error in command SELECT MANAGER I have two servers running ...
Tue, 10 Jun, 2025 at 2:04 PM
PRTG Network Monitor reference on the Graphs/Chart
Can I remove the "PRTG Network Monitor" on the graphs on the report? I was able to change the header and footer, but can I customize that as well? Article Comments Hello, thank you very much for your KB-Post. It shou...
Tue, 10 Jun, 2025 at 2:04 PM
Show different Icons according to status (Error, Warning, Normal) in MAP
I find there are icons listed at right side of "MAP designer" and I want to use some of them in the MAP. I know to match the icon to a sensor but I don't know how to switch icons according status of that sensor. Can I do that?...
Tue, 10 Jun, 2025 at 2:04 PM
Notifications just for high prio systems
Hi I like to send SMS-notifications just for systems with 5-star priority. Is that possible? Regards Dominik Article Comments You can create a library for sensors that have a specific priority and then set up notifications...
Tue, 10 Jun, 2025 at 2:04 PM
custom bookmarks for Graphs
Is it possible to create custom bookmarks for Graphs - for example "7 days", "120 days"? Article Comments If you want to change the time range for the tabs in PRTG you can go into the Server Administrator too...
Tue, 10 Jun, 2025 at 2:04 PM
SNMP Sensor for SonicWALL GMS
Hello, I would like to monitor the CPU/RAM of our SonicWALL Global Management System (GMS). The davice is a UMA (dedicated hardware from SonicWALL). The technical details: Operating System: SonicLinuxi386 CPU: ...
Tue, 10 Jun, 2025 at 2:03 PM
ESXi storage components monitoring
I have HP ProLiant servers with ESXi 5.1/5.5 How can I monitor 1) smartarray battery status 2) logical volume status 3) physical disk status and SMART? Article Comments Hello, thank you very much for your KB-Post. Did you alre...
Tue, 10 Jun, 2025 at 2:03 PM
iphone settings
hi, I have downloaded the program on my cell phone iphone iprtg. I installed the program on my own server with my network. Enter the internal ipden watching my network. My question is, over the phone iphone monitor their network by network....
Tue, 10 Jun, 2025 at 2:03 PM
Not conencted (connection refused)
The PRTG console seems to hang and disconnect from the server. with a message not conencted (unauthorized) - I also then get the Filename, Directory name, or volume label syntax is incorrect. To resolve this i have to restart the whole...
Tue, 10 Jun, 2025 at 2:03 PM
Is possible to make "or" dependencies for two sensors?
We use a service from an external provider. There are two different server to access the service. The problem is now, only one server is reachble at any time. If one server is down the other is up and running (Both server have a diffrent IP...
Tue, 10 Jun, 2025 at 2:03 PM
Restricted view not displaying device tree
Hope someone can help me with this odd query. I have created a new user (and a new user group which contains only that user), and have configured permissions to ensure that when the log in, they only see a specific group. However, when t...
Tue, 10 Jun, 2025 at 2:03 PM
How do I enable https sensor for certificate based authentication
I wish to monitor availability of website that uses certificate based authentication as an access control mechanism. Trying to configure the sensor it will not connect due to an authentication failure. Article Comments Hi, HTTP...
Tue, 10 Jun, 2025 at 2:03 PM
Printer ODI Values
Hello I am trying to find if there are any ODI values available - or how can I pull better information back from my printers. I was told I could get information back like toner level , page levels , page jams , page count , errors. I a...
Tue, 10 Jun, 2025 at 2:03 PM
SYSLOG FROM ROUTERS
Do you know if it's possible to output syslog messages into PRTG or for PRTG to monitor this type of information? Article Comments In the next few months, there will be a more advanced Syslog sensor that will be coming out t...
Tue, 10 Jun, 2025 at 2:03 PM
Cisco CBQOS Monitor with Policing
I have recently setup PRTG v13 to monitor a number of outbound Classes on my Cisco Routers. This worked successfully and with a bit of tweaking, managed to get the bandwidth usage on a per class basis. I recently had to change some of th...
Tue, 10 Jun, 2025 at 2:03 PM
Non-Admins an maintenance mode
Hi I have two groups (from AD) in PRTG. One group with administrative rights (to set up new sensors, move devices to other groups etc.) and another group without administrative rights. My problem is, that only the group with administrat...
Tue, 10 Jun, 2025 at 2:03 PM
Does anyone has written probe for XWall SMTP server?
Hi, I'm using front of my exchange server product like this: XWall http://www.dataenter.com/products/xwall.htm Very nice piece of software. Now, when I'm considering to buy PRTG, I would like to know, can I use PRTG to monitor m...
Tue, 10 Jun, 2025 at 2:03 PM
PRTG alerts for different user groups
Is it possible to hide sensors/alerts which have been created under a different group for a user account which is member of the PRTG Administrators group. The example being: Mr X is a Sys Admin and is part of the PRTG Administrators gr...
Tue, 10 Jun, 2025 at 2:03 PM
EVA sensor: Syntax error in command SELECT MANAGER
Hello, I tried to create Enterprise Virtual Array Sensor in PRTG (13.4.6.3374) according you KB, but I stucked on this error during creation of sensor - Error: Syntax error in command SELECT MANAGER. We have connected EVA via fibre to ba...
Tue, 10 Jun, 2025 at 2:03 PM
Is it possible to monitor the current active connections on websites from IIS?
Hello, I am trying to find out if there is a way to monitor the current active connections for an specific website using a type of IIS sensor? The one sensor currently in place is "Windows IIS Application" but only shows the user...
Tue, 10 Jun, 2025 at 2:03 PM
memory
Hi, As I can run a script when it detects that the memory of a server exceeds 80% of the total? Article Comments Hello, thank you very much for your KB-Post. This is possible with Script - Notifications. best regards. Nov...
Tue, 10 Jun, 2025 at 2:03 PM
Monitor Fallbacksystems which should not be powered on
Hi, I've got some systems, especially in departments in other countries, which have a backupsystem set up - in case of hardware failure, I'll ask an employee there to simply power it on. Anyway, it happens from time to time that...
Tue, 10 Jun, 2025 at 2:03 PM
How to implement the vmware (soap) in external server?
How to implement the vmware (soap) in external server? How will i monitor also the ram, nic, ups, and fan by using esx vmware (soap)? i did tried to used esx vmware (soap) in internal dummy server and I was able to get some few sensors. Lik...
Tue, 10 Jun, 2025 at 2:03 PM
How to evaluate string values
Hi, I'd like to monitor an Easyraid storage subsystem. I've got a MIB, saved an oidlib and created quite number of sensors. One sensor for example monitors the logical drive's overall status und returns OPTIMAL as a value. How...
Tue, 10 Jun, 2025 at 2:03 PM
Importing MIBs into Paessler
Hello, I used Mib Importer and compiled 3 MIBs (Cisco-process-mib and couple of dependencies) When I try to add it, it says "preparing the configuration of sensor" and nothing happens, the progress bar reaches only the half of t...
Tue, 10 Jun, 2025 at 2:03 PM
Socket error on connecting. WSAGetLastError return 10060($274C) A connection attempt failed because
how to resolve this issue? "Socket error on connecting. WSAGetLastError return 10060($274C) A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed beca...
Tue, 10 Jun, 2025 at 2:03 PM
Remote Server Monitoring WMI
I have a remote server that is not part of a domain which was working for WMI monitoring up until yesterday, then it stopped responding to WMI monitoring. I have followed both: https://www.paessler.com/knowledgebase/en/topic/1073-what-are...
Tue, 10 Jun, 2025 at 2:03 PM
default disk space sensor thresholds
hello , how can I change the default disk space sensor settings? It's currently set to 25% for warning and 10% for alerts. I want to change these thresholds. Article Comments If you are using the Multi-Disk sensor, then you ...
Tue, 10 Jun, 2025 at 2:03 PM
trying to find the cisco 3750 MIB for cpu history
i have a cisco 3750 switch that i need to monitor the cpu utilization an di THOUGHT i was monitoring it via the "system health cpu" sensor. BUT for the past 5 days the graph has only show the utilization to be around 6%. which i ...
Tue, 10 Jun, 2025 at 2:03 PM