kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How can i enable a host header to point to prtgip address
i have taken over an install of prtg, i have setup the follwoing dns a record to point to the server, i get an login prompt but from there i get just an iis page i wish to browse to the prtg installation from a hostname Article Comm...
Tue, 10 Jun, 2025 at 2:00 PM
Filter devices shown on a Geomap
Hi, Is there a way to filter the devices shown on the google geomap? As I have a high number of devices I would like to see only the ones with the status "down" or "warning" on the geomap. In the <#selectionlist ...
Tue, 10 Jun, 2025 at 2:00 PM
Custom PowerShell Sensor not showing correct value
I have a PowerShell script that returns a value of 152:OK and an exit code of 0 but in the sensor it shows a value of 0 for the channel. If I change the exit code I can get the state to change to warning with an exit code of 1 so I know t...
Tue, 10 Jun, 2025 at 2:00 PM
internet bandwidth traffic
Hi there I have a scenario where I have a small network 10 pcs (windows 7) a Win2008 server and a modem router as the gateway. All the computers browse through the gateway directly. I am trying to work out a way of how to determine what c...
Tue, 10 Jun, 2025 at 2:00 PM
Sflow Sensor and hsFlowd
Hallo, ich habe einen (linux) Server, auf dem ich keine PRTG-Probe installieren kann, um dort per "Network sniffing" zu sehen, wer noch auf den Server zugreift. Nach etwas rumsuchen habe ich auf http://host-sflow.sourceforge.net...
Tue, 10 Jun, 2025 at 2:00 PM
How can I activate log writting?
In answer "How and where does PRTG store its data?" I read about sensor's logs in Data Folder. Text file based debug logs of the sensors (files named after the ID of a sensor; logs are written only if activated in a sensor'...
Tue, 10 Jun, 2025 at 2:00 PM
cisco-queue.oidlib
the manual just says can monitor Cisco Specific Parameters, is there any documentation that will give more specifics on what parameters it's moniotring Article Comments Hi, you might have a look at the Cisco documentation o...
Tue, 10 Jun, 2025 at 2:00 PM
HP Switch snmp config and PRTG
We are currently working on a Test environmant for a big client and want to know on how we can get the HP Switches configured, so that we can use PRTG for it? I saw a couple of postings already but none of them are working for us. I guess o...
Tue, 10 Jun, 2025 at 2:00 PM
Can't query Cisco device for Class Based QoS Specific
I have a Cisco 3750 switch with QoS configurations in place. I want to try using the CBQoS module but when I query the switch, PRTG shows 'No CBQoS Entries available'. This seems to be the same issue as this person: https://www.pa...
Tue, 10 Jun, 2025 at 2:00 PM
VMware Host Hardware Status (SOAP) esxi 5.5 problem
There is a new server hp proliant dl380e gen8 and installed esxi 5.5. When you add a sensor "VMware Host Hardware Status (SOAP)" or "VMware Host Performance (SOAP)" an error "The underlying connection was closed: A...
Tue, 10 Jun, 2025 at 2:00 PM
Could not find any IBM System Health metrics on this device. (code: PE194)
I am hitting this same error and have tried all the suggestions on this post. https://www.paessler.com/knowledgebase/en/topic/59410-my-snmp-ibm-system-x-system-health-sensors-don-t-work-what-can-i-do It worked for a while and then stoppe...
Tue, 10 Jun, 2025 at 2:00 PM
Capture mac-address
Can prtg capture mac-addresses from port of cisco and put information in log file every 30 minutes? Article Comments Hi, no, this is not possible with native PRTG sensors. However you might write a own script which does the sam...
Tue, 10 Jun, 2025 at 2:00 PM
Forcing the use of 64bit snmp counters
Hi, we want use the SNMP traffic sensors to measure the traffic on Gig and 10Gig interfaces of our Cisco 4500 switches. Although the devices in prtg are configured with: Use 64-bit counters if available (recommended) snmp verstion: v...
Tue, 10 Jun, 2025 at 2:00 PM
wmi 64/32 bits
I have a probe installed on a Windows Server 2008 64-bit. If I run the following commands: Case 1 - 64 bits C:\windows\system32\wbem\wmic path Win32_PerfRawData_EVAPMEXT_HPEVAPhysicalDiskGroup get Result: Ok, Works well. Case 2 - 32 bit...
Tue, 10 Jun, 2025 at 2:00 PM
Replace hostname by ip
within auto discovery prtg uses hostnames for monitoring. having an address range of 250 devices and half of them to change their hostnames, what will be best practice for keeping the device's history and adjusting their names (automa...
Tue, 10 Jun, 2025 at 2:00 PM
Custom EXE Fails Only After Passing Parameters
I have used a vbs script I found in the Paessler KB which uses static entries in the script for a website and a return status code. The sensor works great like this. After I've altered the script to accept parameters the script still wo...
Tue, 10 Jun, 2025 at 2:00 PM
How to rollout a sensor to many selected devices?
I found a new important snmp sensor and would like to add this sensor to 350 selected devices. Is there a way to rollout this sensor? Best regards Robert Article Comments The easiest way to do this would be to create a device te...
Tue, 10 Jun, 2025 at 2:00 PM
PRTG settings and parameters
Is there a way to print out all the settings for sensors and devices so that u can easily compare them and make sure that the configuration is consistent? Article Comments This settings is deprecated as of PRTG Network Monitor...
Tue, 10 Jun, 2025 at 2:00 PM
Paste Settings From Clipboard
How/where can I paste the sensor settings copied to the clipboard via the "Copy Settings to Clipboard" option at the bottom of the Sensor Settings panel/screen? Article Comments This settings is deprecated as of PRTG N...
Tue, 10 Jun, 2025 at 2:00 PM
Where is the "Copy Settings To Clipboard" option?
After the latest update of my PRTG server, I cannot find the "Copy Settings To Clipboard" function for sensor settings anymore. Where is it? Article Comments This article applies to PRTG Network Monitor 13.x.8 or la...
Tue, 10 Jun, 2025 at 2:00 PM
Exchange Powershell Eventlog 6
Hi Guys, I have noticed that on our exchange servers which are running the inbuilt PRTG powershell exchange database monitoring sensors are displaying the below eventlog. Are we able to find out why this error is coming from the script or...
Tue, 10 Jun, 2025 at 2:00 PM
Changing dependency on a device
Currently, most of my comm devices have PING as their dependency. I would like to change this to one of the SNMP monitors. When I attempt to edit this at the device level, it does not list any of the monitors of the device. How do I chan...
Tue, 10 Jun, 2025 at 2:00 PM
Page Load timings incorrect
Using the Advanced HTTP Page sensor, I have compared the sensor bandwidth with our firewall logs and noticed discrepancies. The ISP-provided bandwidth has a limit of 2Mbps, but the sensor records much higher speeds. Even the speeds recorded...
Tue, 10 Jun, 2025 at 2:00 PM
exesensor auf Windows Rechner
Kann man nur über eine Probe ein vbs Script direkt auf einer Remote Maschine ausführen? Wir überwachen per vbs die Raid Status unsere Maschinen. Dieses vbs script muss auf den Maschinen ausgeführt werden. Installieren wir eine Probe auf...
Tue, 10 Jun, 2025 at 1:59 PM
Sunburst with tags over different probes
Hello, I'm trying to create a sunburst map from devices from 2 different groupes on 2 different probes with the same tag. When I select 1 probe I get a nice sunburst from the devices with are tagged. When I select de Root I get a sunb...
Tue, 10 Jun, 2025 at 1:59 PM
Interfaces of fortigate
Hello Torsten, I'm sew with PRTG, i just discover it looking for a monitoring software. I'm trying to monitor several fortigate firewalls, but i'm not able to discover the interfaces. How cna i do it? Thanks in advance!!!...
Tue, 10 Jun, 2025 at 1:59 PM
Better reports. SLA. Update per Device etc.
I have purchased multiple enterprise licenses for my clients. PRTG is just a good tool we recommended. But why after so many years the reporting functions still s*ck? Here we have 2000 sensors and only 200 devices. I dont think any one is...
Tue, 10 Jun, 2025 at 1:59 PM
Cluster Probe fehlt
In unserer Cluster-Installation mit 2 Nodes sehe ich nur die local Probes. Wie kann ich eine "Cluster Probe" installieren? Article Comments Wenn man eine Cluster Probe installiert, musst man diese erst hier "Activ...
Tue, 10 Jun, 2025 at 1:59 PM
How to attache a file or get content of file using File Sensor?
How to attache a file or get content of file using File Sensor? We would like to monitor a file using file sensor, if a file exists then PRTG will notify/Alert with the attachement of that file. Is there a way to attached a file using c...
Tue, 10 Jun, 2025 at 1:59 PM
How to get PRTG working after migration
I have just migrated PRTG from a working server to a new one, following the method on the PRTG knowledge base exactly. Once complete, I disconnected the original server from the network and connected the new one. All of the network was disp...
Tue, 10 Jun, 2025 at 1:59 PM
eigenes VBScript | Fehler erzeugen
Hallo Leute, gibt es die Möglichkeit, per VBScript im Paessler einen Fehler zu erzeugen OHNE das in der Konsole "Systemfehler: TEXT (Code: PE022)" steht? Gerade das "Code: PE022" gefällt mir nicht. Bei Warning ist ...
Tue, 10 Jun, 2025 at 1:59 PM
Core Server cluster
I am setting up a core server cluster. The cluster itself will not monitor anything, but provide an interface to the multiple remote probes in remote locations. My understanding is that remote probes can only report back to the master pr...
Tue, 10 Jun, 2025 at 1:59 PM
Is it possible to add snmp sensors with text based values without getting an error?
If I add the custom snmp sensor with oid .1.3.6.1.2.1.1.1.0 to get s ystem infos. PRTG give me an nice output with all the infos (chassis type, IOS Version....) I need but marks the status as error. Is there a way to solve this? Best re...
Tue, 10 Jun, 2025 at 1:59 PM
Various Channel
How can I see what ports/protocols are actually being used for "Various" traffic? I have a large amount of traffic in this channel and have no idea of what it is. Thanks Article Comments Hi, you might have a look a...
Tue, 10 Jun, 2025 at 1:59 PM
Summary report on bandwidth utilisation
We are currently monitoring bandwith utilisation on the WAN link of a number of routers. The capacity of each link is different. Is it possible to customise a report to produce a one page summary table on a monthly basis that shows the foll...
Tue, 10 Jun, 2025 at 1:59 PM
PRTG Show Password error
I Have PRTG 9 . WMI sensor show error on window server 2008 R2 which are not on domain PRTG show error . "Connection could not be established (80070005: Access is denied - Host: 10.20.30.41, User: itteam, Password: **, Domain: ntlmdo...
Tue, 10 Jun, 2025 at 1:59 PM
Webserver can't start on Linux Ubuntu
Hi, I just installed PRTG Free Trial on Linux Ubuntu and while on Setup, I had an error "PRTG Webserver could not be started properly. (Unknown)" And after I clicked "OK" I got another error saying "Invalid P...
Tue, 10 Jun, 2025 at 1:59 PM
SNMP trap receiver not working
I send a trap that is confirmed received in the OS of the prtg server, using wireshark. The windows OS has its firewall disabled. SNMP trap config in prtg: http://s30.postimg.org/5egabgb0h/prtg_trap_dell_md3200i.png SNMP trap received, ...
Tue, 10 Jun, 2025 at 1:59 PM
Senser for IIS
I have PRTG Network Monitor 13.1.2.1462. on target system window server R2 install and iis is running and 9 different sites are hosted there. is it possible to monitor each site .which sensor used and how it is configure. Article C...
Tue, 10 Jun, 2025 at 1:59 PM
Cannot get LOGS in status changes with a period
I can only get LOGS of status changes from 7 days ago. (e.g. from 16/12 and today is 23/12). If I choose 1/12 to 8/12, after I choose the date and time period and enter, finially it shows 16/12 to 23/12 again. Report has same situation. I...
Tue, 10 Jun, 2025 at 1:59 PM
place holders for notifcations
is there a place holder for the parent group? i currently have each tower in its own group, but then within each tower i have folders for backhauls, access points, power, and servers. However when stuff goes down im getting a notification...
Tue, 10 Jun, 2025 at 1:59 PM
Ping error
Hi, I added 3 switch 10.2.5.xxx 2 of them - CISCO 2960G reply to pings in PRTG no problem. The CISCO 4506 is the issue. I can ping it from cmd prompt but PRTG return an error: Status: Down; Request time out (ICMP error#11010) Any...
Tue, 10 Jun, 2025 at 1:59 PM
Sequentielle Abarbeitung
Hallo. Ich nutze die Funktion eigene Powershell-Skripte als Sensor. Nun ist bei Exchange es relativ "teuer" (CPU, Laufzeit) immer eine eigene Remote Powershell zum Server aufzubauen, um unterschiedliche Daten in unterschiedliche...
Tue, 10 Jun, 2025 at 1:59 PM
Monitor each datastores latency
Hi, I want to monitor each datastore of my server which got 8 hdds. The current option only shows total latency but I need latency of each HDD separately so i can use trigger if it gets high. Thanks Article Comments Hello, m...
Tue, 10 Jun, 2025 at 1:59 PM
How to archive historical information of a sensor?
We had a couple of websites shutdown that we know they are not coming back, the sensors for these websites have been paused since we got rid of them. How can i archive the information on those sensors such as the historical data? in case t...
Tue, 10 Jun, 2025 at 1:59 PM
Set Time as Trigger for sensor
How can I set a time for a sensor to trigger? Like Check every monday at 6AM, or check every day at 12PM? Article Comments Hello, thank you very much for your KB-Post. Trigger actually do not set when a sensor will scan, they...
Tue, 10 Jun, 2025 at 1:59 PM
How can we use PRTG with only one external IP address (e.g. via TMG)
Hello, We are testing PRTG for our hosted monitoring service. The server running PRTG is hosted on Windows Azure and we only have one public IP address we can use. We are running into a problem we are unable to resolve. By default the w...
Tue, 10 Jun, 2025 at 1:59 PM
Packet Loss Graph
In any packet loss sensor you have a graph which shows downtime,ping time,minimum,maximum and packet loss(%) where the range is from 0 to 1% i need to know how this packet loss is calculated and how it is interpreted? my upper warning limit...
Tue, 10 Jun, 2025 at 1:59 PM
smtp roundtrip problem
Hello, I've setup an snmp/pop3 round-trip sensor. The sensors sends email through the a local mail server to a Gmail mailbox. Recently I have been getting this error message at random times: "Connecting to POP3 Server: service ...
Tue, 10 Jun, 2025 at 1:59 PM
Automated PRTG backups.
Good day, From the articles I have come across, it seems in order to do a full complete backup of PRTG one would need to stop services manually to get the most recent data. Is there a best known method for automating backups of the PRTG ...
Tue, 10 Jun, 2025 at 1:59 PM
List index out of bounds (WBEM)
Hello, w I'm trying to add a sensor [ VMware Host Hardware (WBEM) ] on my ESXi5.1, and I have the error : "list index out of bounds (0)" . What can I do to solve this ? I tried the sensor on another ESXi and it works on th...
Tue, 10 Jun, 2025 at 1:59 PM
Dashboard
Hi, I have about 30 servers, some SQL, some Exchange some basic file and print servers. Although I can have a dash board screen for alerts, Id like to see a screen that has overall health for all my servers in a gauge, is this possible?...
Tue, 10 Jun, 2025 at 1:59 PM
Automatically add to library?
Is there a way to automatically add sensors by tag to a library? I'm thinking I'd like to have a library with all the sFlow sensors (and others by tag). Article Comments Hello, you can edit a library note and select to...
Tue, 10 Jun, 2025 at 1:59 PM
csvexport
My google-fu is failing me. I lost my copy of CSVExport.exe I used to have. Can't seem to locate it on the Net. Where can I find? TIA, John Article Comments Hello, you will find it here http://prtgtoolsfamily.com/us...
Tue, 10 Jun, 2025 at 1:59 PM
Read only access for customers
I want to set a "customer portal" where a customer can log into PRTG and only see their device. They should not have access or see other devices and they should not have access to the options in the top admin bar, (Home, devices, ...
Tue, 10 Jun, 2025 at 1:59 PM
PRTG Historic Data changes selected time on slider from AM to PM
I am using PRTG v13.1.1.1089. I use the historic data feature and when I select the time range on the sliders that I want to view the report comes up but the time i selected changes from PM to AM. If the time range I select is from AM to ...
Tue, 10 Jun, 2025 at 1:59 PM
is it possible to get prtg netflow moniter integrated with active directory ?
We are monitoring our wan link for different sites . we have deployed cisco netflow on our cisco devices . our requirement is to get the doman-username who is utilizing bandwidth . There is active directory integration with PRTG . but with...
Tue, 10 Jun, 2025 at 1:59 PM
MediaStreamer sensor
Hello, How can i download your MediaStreamer sensor ? I think it's a great idea and want to install it in my server. Thanks. Yaron Article Comments All of the Custom PTF sensors can be found now here. If something you are...
Tue, 10 Jun, 2025 at 1:59 PM
Monitoring box.com free space
Hi, I was wondering if it is possible to monitor the free space of a service such as box.com. I can mount a drive via webdav to box.com but not sure how/if this can be approached with PRTG reliably. Thanks John Article Comme...
Tue, 10 Jun, 2025 at 1:59 PM
PRTG forwards all sensors status LOGS to syslog server
May I set PRTG to forwards all LOGS of sensors status to an external Syslog Server? Article Comments The only way that this would really be possible is to have all the sensors in PRTG inherit a status notification that would sen...
Tue, 10 Jun, 2025 at 1:59 PM
Remote Probe disconnects every 30 sec
We have distributed remote probes to vessels connected ti internet via VSAT. Most of the vessels connects fine but some connecte and disconnects every 30 second. telnet to the shore server on default port 23560 is ok. I can see that the pro...
Tue, 10 Jun, 2025 at 1:59 PM
SSH remote ping - No valid result from SSH Shell
Hi, we have configured a SSH Remote Ping sensor which actually brings the error "No valid result from SSH Shell". We have logged the result to disc and it shows: ---------------------------------------------------------------...
Tue, 10 Jun, 2025 at 1:59 PM
General Question: How do I use the monitor?
Hi there, I need to make general use out of the network monitor. We are using it for the first time and would like to use the network monitor as a backup from our cloud provider's monitor. We have never used this type of network monitor...
Tue, 10 Jun, 2025 at 1:59 PM
Vmware Datastore Disk Size: Timeout during execution
Hi, I have got on 1 vmware server this following error: Timeout during execution Sometimes it will say the diskspace but most of the time it's given a timeout. Is this is known problem? Please let me know what to do. Kind regards,...
Tue, 10 Jun, 2025 at 1:58 PM
Cause for (socket error # 0)
I am using Paessler SNMP Tester 5.1 to test my SNMP device. I get the message below when I run my test. Paessler SNMP Tester 5.1 1/7/2014 10:16:52 AM (1 ms) : Device: servername 1/7/2014 10:16:52 AM (11 ms) : SNMP V1 1/7/2014 10:16:52 A...
Tue, 10 Jun, 2025 at 1:58 PM
Proper Last Windows Update notifications
We are using the new Last Windows Updated feature for our Desktops and Laptops and we have setup notification if the value is greater than 30 (days). We have also set it up to check during business days and hours only. Some problems, or ann...
Tue, 10 Jun, 2025 at 1:58 PM
Have a "down" sensor not show down or error.
I have setup VMware's Distributed Power Management on my virtual hosts, which means the servers power up or down based on the workload, so it is to be expected that some hosts will be down at certain times. Yet, I still want to monitor ...
Tue, 10 Jun, 2025 at 1:58 PM
Wmi 64 bits
How is to possible the PRTG read 64-bit wmi contexts? Do this question because I need to monitor an application that only generates data in this context, and cannot change the software. Article Comments Have you tried to access ...
Tue, 10 Jun, 2025 at 1:58 PM
How can I fetch sensor-settings with http-api?
Is it possible to fetch sensor-settings by using http-api? I should have the data xml-response similar to '/controls/objectdata.htm?id=xxx&objecttype=sensor' Article Comments You can get this with 'getobjectprope...
Tue, 10 Jun, 2025 at 1:58 PM
imap email body matching
I'm trying to scan my backup emails to see if they were successful. I have had success using the imap sensor and scanning the subject for certain words. However, when I try to scan the 'body' for certain words, it never finds th...
Tue, 10 Jun, 2025 at 1:58 PM
Why does my Cisco System Health sensor report out of threshold voltages?
When monitoring currents and voltages on my Nexus 7000 switch with the SNMP Cisco System Health sensor, particular channels of this sensor show an error status. PRTG encounters that these channels are below the error limit (the monitored va...
Tue, 10 Jun, 2025 at 1:58 PM
The RPC server is unavailable
I have PRTG Network monitor V7.1.4.3445, somebody could tell me if this version can sense a windows 2008 server? I recieve the follow message:(800706BA: The RPC server is unavailable - Host: 192.168.8.34, User: , Password: , Domain: , Names...
Tue, 10 Jun, 2025 at 1:58 PM
airmail configuration mail 365
Hello, I use the mail program Airmail http://airmailapp.com and this time it is constantly giving me error SMTP. The bill is in the mail 365: IMAP setup Server Name: outlook.office365.com Port: 993 Encryption method: SSL SMTP configuratio...
Tue, 10 Jun, 2025 at 1:58 PM
Too Many Notifications
Hello, We are using PRTG to monitor all of our network equipment and Virtual Servers. Everything works fine unless there is a large outage, like a power outage that lasts more than a couple of minutes. All the critical equipment is on UP...
Tue, 10 Jun, 2025 at 1:58 PM
PRTG - Event log analyzing
Hey all, I'm new in PRTG and have a question about a feature. Could PRTG also be used to analyze event logs or only for monitioring ? please help and thanks in advice. Article Comments did you already take a look at http...
Tue, 10 Jun, 2025 at 1:58 PM
PRTG - orphaned objects (VMs)
Hey all, I have a question about monitoring VMs (Esx hosts). Is it possible to get information of an idle status of a vm or which user is logged on? Please help and thanks in advice. Article Comments hello, you would have ...
Tue, 10 Jun, 2025 at 1:58 PM
Configuring a sensor for a Cisco switch
Hi, We are evaluating PRTG Monitor at the moment, and I am adding the switches at all of our sites. Is it possible to add a single sensor per switch that shows all of the ports, if they are up/down, speed, duplex and (if possible) connected...
Tue, 10 Jun, 2025 at 1:58 PM
How do I null terminate a Port sensor command
I'd like to monitor uptime of a Windows process by sending a TCP command and checking for a valid response. My issue is that the process requires commands strings to be null (ASCII 0) terminated. Is there a way of doing this in PRTG usi...
Tue, 10 Jun, 2025 at 1:58 PM
how can I see the list of sensor that are include in each edition of prtg
how can I see the list of sensor that are include in each edition of prtg Article Comments Hi, you can see a list of all available sensors in PRTG Manual: List of Available Sensor Types. These sensors are available in PRTG'...
Tue, 10 Jun, 2025 at 1:58 PM
Monitoring RAID/disk hw on ESXi 5
Hi, Disclaimer: I realize there are a lot of questions on this already, but none seem to formulate the question quite clearly. Q: How do I monitor my RAID/disks on an ESXi 5 from PRTG, reliably? I can't see any sensor on this in t...
Tue, 10 Jun, 2025 at 1:58 PM
What's the difference between WMI Logical Disk und Windows Physical Disk sensors in PRTG?
What's the difference between these two sensor types? Article Comments This article applies to PRTG Network Monitor 12 or later Logical and Physical Disk Monitoring The two sensors monitor different counters provided by ...
Tue, 10 Jun, 2025 at 1:58 PM
Monitor Dell PowerEdge Servers via SNMP
Hi I have a number of new Dell PowerEdge servers and I would like to setup PRTG to monitor servers for any hardware problems. Monitoring servers through SNMP looks to be working (SNMP Library > Dell systems management instrumentation.o...
Tue, 10 Jun, 2025 at 1:58 PM
Large Prtg System
Hello We are buidling a prtg system for multiple large networks. For our customers we want do deploy remote probes. Than connect alle probrops to the PRTG server (data collector). We can find the max for the remote probrem but what are th...
Tue, 10 Jun, 2025 at 1:58 PM
it's possible create the login read only login with custom "probe" view
Hi all this month i will purchase a full license code (PRTG Unlimited); I have need to create more login read only, that can view only a custom remote probe, and not the core server or other info (as probe of different customer). Today i ru...
Tue, 10 Jun, 2025 at 1:58 PM
cisco router name for new device
How i can use the device template to get the cisco router name as devicename in prtg? Article Comments The only way to have PRTG use a name instead of an IP for a device is to have that name present in DNS and your reverse DNS (...
Tue, 10 Jun, 2025 at 1:58 PM
How can i increase kb/s range on graph meter?
Hello, Graph shows maximum of 2000 kb/sec. I want to monitor VPN traffic on Cisco ASA and the max bandwidth available outbound (upload) is 8 Mb/sec. Br, István Article Comments For whatever you have defined as your primary c...
Tue, 10 Jun, 2025 at 1:58 PM
Why is there high ping latency in Hyper-V virtual machines?
I encounter uncommon slow ping times with Microsoft Hyper-V virtual machines on Windows Server 2012. Why is there such unexpected high ping latency in my Hyper-V VMs? What can I do to get correct pings? Article Comments This art...
Tue, 10 Jun, 2025 at 1:58 PM
How to find devices with custom sensor value xyz
I would like to edit all devices which have a special snmpcustomstring sensor value. At the moment I can for example search for the string "vg" (voice gateway) and the result is an overview of all devices with device name vg-xyz...
Tue, 10 Jun, 2025 at 1:58 PM
PRTG server time
Afternoon, The time on our PRTG server is currently 5 minutes out and needs to be changed as this has a knock on effect of making PRTG 5 minutes out as well. Whilst it is only a small difference it needs to be resolved. Do I need to stop ...
Tue, 10 Jun, 2025 at 1:58 PM
HTTP SSL certificate expiry senior
Dear sirs, I am adding HTTP SSL expiry seniors on several web servers. However, some of the servers getting error message "Protocol Error: Unable to connect to the remote server (code: PE023)" on PRTG Enterprise console. Actua...
Tue, 10 Jun, 2025 at 1:58 PM
Separate group for Guest VMs under vCenter Server?
OK, have finally been able to add the VMWare vCenter Server source, and then be able to add the sensors for the guest VMs. Whew. Halfway home, it appears. Now, as odd as this question is... Is there a way to separate different sensors ...
Tue, 10 Jun, 2025 at 1:58 PM
How to have local pictures in notifications?
Can I modufy e-mail notifications so all images are embedded? Now all the small icons are pulled from Paessler website which first of all needs internet connection and also is a security problem for us. Article Comments At the m...
Tue, 10 Jun, 2025 at 1:58 PM
Enteprise Console "bitte melden Sie sich an"
Ausgangslage: v13.4.7.3706 1 Core + 50 Remote Probes, alle Remote Probes funktionieren, alle Sensoren funktionieren (up & running) Problem: Enterprise Console zeigt immer wieder "Bitte melden Sie sich an" - und das aber nur ...
Tue, 10 Jun, 2025 at 1:58 PM
iPRTG app background refresh
Should iPRTG running on the latest iOS, against the latest stable PRTG server refresh in the background? Mine isn't. If something goes to an "error" state, I am only made aware of it once I bring the app to the foreground an...
Tue, 10 Jun, 2025 at 1:58 PM
Monitoring von Qnap-NAS-System
Hallo, ich versuche mehrere QNAP-NAS-System zu überwachen. Leider bekomme ich die interessanten Werte (Speicherplatz, freier Speicherplatz) in PRTG 8.4 nicht angezeigt. Ich habe bereits versucht mit den OID benutzerdefinierte SMTP-Sensore...
Tue, 10 Jun, 2025 at 1:58 PM
Sensor Status Report
Is it possible to have the system generate and email me the latest Sensors showing down or down(acknowledged). We have a weekly meeting where we review these and it would be handy to have a list to work from. Article Comments I...
Tue, 10 Jun, 2025 at 1:58 PM
Primary group grayed out
I have a couple of users whose prtg accounts are active directory. They belong to a read only prtg group which corresponds to a read only AD group. I've removed the users from the read only AD group but in PRTG, the read only prtg group...
Tue, 10 Jun, 2025 at 1:58 PM
What do the timing numbers mean in Probe Status
Here's an example of the first few lines of "Probe State (Scheduler Debug Data).txt" Requests (Timings are Average/Last/Delay/Work/Kernel/User/Count): * Host: 127.0.0.1 1 2014.01.14 18:17:15:015 Open: 1 Interval: 60 Request:...
Tue, 10 Jun, 2025 at 1:58 PM
Unable to add "WSUS Statistics" Sensor
When I try to add this sensor I get the following: Sorry, the scan for available monitoring items has failed! Error Message No Metaresult found The server running the probe has both the WSUS Admin Console installed, and .Net 4. Help? ...
Tue, 10 Jun, 2025 at 1:57 PM
Monitoring quotas on Exchange 2010 user mailboxes
Hi. I need to monitor user mailboxes located on an Exchange 2010 server so that we from our Helpdesk catch when they are nearing their storage quota. Can anyone tell me if this can be done with the PRTG monitor and if "yes" th...
Tue, 10 Jun, 2025 at 1:57 PM