kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Recommendation for installing PRTG
Hi, I am planing to install PRTG and use around 1000 sensors. I will use all kind of sensors. What are the best practices of hardware, software or virtual recommendations for installing PRTG. Is it best to install on physical or virtual m...
Tue, 10 Jun, 2025 at 1:52 PM
Monitor memory allocation on app pool
How can we monitor memory allocation on app pool. I have used PerfCounter IIS Application Pool BETA sensor but only instance count is getting monitored. Can someone help me Article Comments Hello, thank you very much for you...
Tue, 10 Jun, 2025 at 1:52 PM
Problem data between different servers and prtg
Hello, We monitor the free space on our servers with "WMI sensor disk" for some time, but we just see us back by PRTG data are not always the same as those on the servers. Article Comments Hello, thank you very mu...
Tue, 10 Jun, 2025 at 1:52 PM
How PRTG calculates downtime?
Hi Team, We need to know how PRTG calculates the percent downtime. During the time frame one of the service is down for only 5 minutes but PRTG calculated the 13%. I am having screenshot for this but not able to understand how to upload...
Tue, 10 Jun, 2025 at 1:52 PM
Notification Inheritence
We have our notification schedule set at the root level, so it inherits down. Using libraries I have set a specific type of notification for diskspace monitors, however the root notification still inherits down to this, so it seems both the...
Tue, 10 Jun, 2025 at 1:52 PM
Can I generate a report based on plain txt message?
I need to generate a report at the end of the day, or every 24 hours, but instead of deliver a PDF file as its implemented in PRTG, I need to send a TXT plain text to an specific email address or into an specific directory, to be catched by...
Tue, 10 Jun, 2025 at 1:52 PM
Custom Sensor - bash script
I installd cygwin to use bash scripts on the Windows machine, where i testing PRTG. For a custom sensor i made a batch file called bash.bat @echo off FOR /F "tokens=*" %%a in ('c:\cygwin64\bin\bash.exe -c "/usr/local/...
Tue, 10 Jun, 2025 at 1:52 PM
sensor status mode
Hello, Is it possible to set that a sensor will go into an error/warning status only after a certain period of time? Thanks, Yaron Article Comments Hello, thank you very much for your KB-Post. I'm afraid a delay or lat...
Tue, 10 Jun, 2025 at 1:52 PM
Live Graph cannot be rendered
Dear Support, When I try to render a live sensor graph I get the error message "Error creating chart". https://networkmon.XXXXXX.com/chart.png?type=graph&width=300&height=160&username=XXXXXXX&password=XXXXXX&...
Tue, 10 Jun, 2025 at 1:52 PM
Sensor reports
I'd like to send out a plain text email notification, every hour, on the hour, with sensor values gathered from one device or group. Is this possible ? Article Comments Hello, thank you very much for your KB-Post. I'm ...
Tue, 10 Jun, 2025 at 1:52 PM
test for latency for voip
I am having some issues with voip calls, incoming long distance numbers have a delay of about 5 seconds, which leads to people talking over each other. how can I test for latency using PRTG? what other test should I run? Article C...
Tue, 10 Jun, 2025 at 1:52 PM
WMI service is not working correctly
Hi Team, We are trying to monitor one of the service on the server by WMI Sensor but we are getting error "Service not found (code: PE010)". The service is present on the sever but still getting an error. The same service is wor...
Tue, 10 Jun, 2025 at 1:52 PM
Problems mixing float and non-float values in XML/EXE sensor
I'm using a powershell script to generate XML output for a custom sensor (EXE/Script Advanced), and it seems I've found a small issue. I'm unable to mix float and non-float channels in the same sensor - if I have any channels wh...
Tue, 10 Jun, 2025 at 1:52 PM
Monitoring SharePoint. What is the _total process?
Looking at the SharePoint process sensors for one of my servers, I notice one sensor for each Web Application. But on another, SharePoint Central Administration is the only Web ASpplication with its name on a process. How come? What is...
Tue, 10 Jun, 2025 at 1:52 PM
Probe health graph is empty
I accidentally set the server date wrong into the future. Ever since then, the probe health graph is empty, probably because it already has data for a future date. How can I delete the data only from that future date? I already deleted the ...
Tue, 10 Jun, 2025 at 1:52 PM
Dashboard
Can we create a separate Dashboard, as I want have around 12-15 sensors configured on single Dashboard Article Comments You can create new dashboards using the Maps feature. Mar, 2014 - Permalink
Tue, 10 Jun, 2025 at 1:52 PM
create reports on warning limits of a channel
we use PRTG mainly to for temperature monitoring. each sensor has a temperature channel in which the warning limits are configured. how can I create a report that displays for a certain group of devices the following: - devicename - sensorn...
Tue, 10 Jun, 2025 at 1:52 PM
Core server log vliewer
When I view the core server log from the PRTG server administration tool, it seems to be truncated at 01/10/2013. If I look at the text file, it does contain entries up to today's date. The text file is about 28 MB. My questions are:...
Tue, 10 Jun, 2025 at 1:52 PM
How to schedule an SMS notification
Hello, We use an SMS notification for some specific alerts. There's only one phone number filled in and when another colleague is taken over somebody's shift we've to change it manually within the notification. Is there a way to...
Tue, 10 Jun, 2025 at 1:52 PM
sFlow catch every packet?
Hello, we want to generate Statistics about our Network Traffic. To do this we want to use sFlow. Now our question is if sFlow catches every Packet send over an Port or if the measured Data only show the value for the moment when PRTG que...
Tue, 10 Jun, 2025 at 1:52 PM
Promoting probe to core
So this is somewhat of a 2 part question. We have a lot of remote probes pointing to one core server, and we'd like to try to load balance a little bit by creating a second core for half the probes to point to. We'd like to use one ...
Tue, 10 Jun, 2025 at 1:52 PM
Modify summarized E-Mail
Hello, is it possible to modify the summarized e-mail body text for the notifications? Article Comments Hello, thank you very much for your KB-port. I'm sorry, currently it's not possible to modify the email-body for...
Tue, 10 Jun, 2025 at 1:52 PM
Is it possible to count recurring SNMP alarms
I monitor digital inputs with SNMP and would like to see how many times the sensor was in an alarmstate last mont or last week. I am basically looking for the number of times an sensor changes state. Article Comments Hello,...
Tue, 10 Jun, 2025 at 1:52 PM
Sending SMS notification doesn't work
I've setup a custom url for SMS notification which works fine in PRTG 14 (we use a free version) but in version 7 (licensed version), the same URL doesn't work. The error is: Error sending SMS: Number=31xxxxxxxx Message=Error connec...
Tue, 10 Jun, 2025 at 1:52 PM
Alarms
Hello! I use PRTG for monitoring object with multiple sensors. I want when one of sensor is down the object is not passed to the alarm status. Is it possible? Article Comments Hi there, While this is strictly not possible to d...
Tue, 10 Jun, 2025 at 1:52 PM
Mobil Probe on Raspberry Pi
Hello, I'm wondering if somebody had tested to install Android on a Raspberry Pi and used the new mobile probe functionality with it? I think this could be a really cool gadget for remote monitoring. Kind regards Christoph ...
Tue, 10 Jun, 2025 at 1:52 PM
SQL Ado Abfrage
Wertes Paessler Team Woher kommt der PE095 Fehler wenn ich einen Account mit allen administrativen Rechten verfüge innerhalb der Domäne sowie im SQL Server Instanzen Sysadminrechte verfüge? In den Serverlogs der SQL Server gibt es keine...
Tue, 10 Jun, 2025 at 1:52 PM
Automatische Suche | Senorennamen mit Zahl dahinter
Wir nutzen die automatische Sensorensuche sehr häufig. Was uns aber stört ist, dass wir jeden gefundenen Sensor nochmal umbenennen müssen. Warum bekommen die Sensoren Namen wie "Ping 4" oder "Laufwerk 3". Kann man di...
Tue, 10 Jun, 2025 at 1:52 PM
What TTL expired in transit (ICMP error #11013)?
Hi, What TTL expired in transit (ICMP error #11013)? i have seen this log message twice. Why it appears? Thank you Article Comments This can be caused by routing loops that may come about from too many switches being plugge...
Tue, 10 Jun, 2025 at 1:51 PM
Discrepancy between Hyper-V Host sensor and WMI CPU
I'm having some confusion between the PRTG Hyper-V host sensor CPU totals and the standard WMI CPU Load sensor for the same server. There is a large discrepancy in their values. For the exact same time period, the Hyper-V Host Sensor ...
Tue, 10 Jun, 2025 at 1:51 PM
how to Show alarm when disconnected with auto-discovery ?
Hello, I have many network switches and i run auto-discover on some of them to add active port that were connected. How can i add the option "Show alarm when disconnected" on all newlly discoverd network interfaces ? Thank you...
Tue, 10 Jun, 2025 at 1:51 PM
User Log
Hello, Is it possible to view logs to see the creator of sensors/devices? Thanks Article Comments You can see this in the history tab. It's the small tab that looks like a notebook. Mar, 2014 - Permalink Thanks...
Tue, 10 Jun, 2025 at 1:51 PM
Is it possible to script a sensor pause after an alert triggers?
I have been able to setup PRTG to run a powershell script when a particular sensor triggers as "down" for a certain period. However, after the script runs, it takes about 20 minutes before the system is "ready". Is it po...
Tue, 10 Jun, 2025 at 1:51 PM
Hot to change a default legends
Hi team, I am working on PRTG and there is a requirement to change the exisiting legends to be changed. So can any one help me how to change it. I tried to change the graph settings but I am not able to edit any default graph. Regards,...
Tue, 10 Jun, 2025 at 1:51 PM
ping alerts
When a device/server does not respond to PINGs, I would like that sensor (and only that sensor) to notify us every 15 minutes. Is there a way to do this for all PING sensors in a root? I don't see a way to separate the sensor types. ...
Tue, 10 Jun, 2025 at 1:51 PM
WMI CPU Load Sensor shows values greater than 100%
I have 5 cpus on a virtual machine and the CPU load sensor will sometimes show greater than 100% cpu utilization. The highest value recorded is 1258%. How is this possible? Article Comments Hello, thank you very much for y...
Tue, 10 Jun, 2025 at 1:51 PM
Monitor and return traceroute results with each hop detailed
I am trying to create a monitor to check the route through to an external service, the service drops once in a while and I would like to determine at which point it fails. Can someone details how to create a custom TraceRT sensor and how to...
Tue, 10 Jun, 2025 at 1:51 PM
Update hundreds of sensors programmatically
I need to update the spike filter on several hundred sensors. Currently it's disabled, I need to enable it and set the min & max values. Can I do this using the api? Article Comments If these sensors all have the same...
Tue, 10 Jun, 2025 at 1:51 PM
No Such Name (SNMP error # 2)
I added the sensor SNMP HP ProLiant System Health 9 and it gives me No Such Name (SNMP error # 2) please help in this case Article Comments Have you set up the server with the Insight Manager software? What is the result of rea...
Tue, 10 Jun, 2025 at 1:51 PM
Checking for Broadband packet loss
I am having some issues wherein the users complain of slow internet connection despite us having Metro lines. The ISP says there is no problem on their side. How do I check the packet loss using PRTG and prove it to the ISP that the issue i...
Tue, 10 Jun, 2025 at 1:51 PM
Android App Map View
We just did a test with the Android and the iPhone PRTG App. We found out that when you view a Map with iPhone you can double tap to fit the Map to the screen (It zooms out). also if an icon has an external link it is clickable and shows ...
Tue, 10 Jun, 2025 at 1:51 PM
Why does my SSH Disk Free sensor return "This sensor has not received any data since startup."?
I am connecting using a username / private key. This is not a private key or firewall issue as connections using PuTTY work fine. I used PuTTYGen to export the key as outlined here: https://kb.paessler.com/knowledgebase/en/topic/32883-how...
Tue, 10 Jun, 2025 at 1:51 PM
How to stop failover node monitoring while pimary node is still active?
We have a primary and failover installation of PRTG. When we check the IIS logs of our server that is being monitored, it shows that both PRTG servers are sending pings to the server. Shouldn't the failover PRTG installation only be a...
Tue, 10 Jun, 2025 at 1:51 PM
Weekly Bandwidth Report
I have PRTG configured and working properly to monitor bandwidth usage on several interfaces and would like to know how to get a regular notification of the usage. Is it possible to have PRTG send a weekly bandwidth usage report? Is this po...
Tue, 10 Jun, 2025 at 1:51 PM
What does the different ID´s means?
Hi, The ID that are under i.e. Snmp Sensor Physical Disk "Disk Status" is 6. But what does the number 6 means? Where could i find the meaning of all the ID´s for different sensors? Article Comments Hello, thank you ...
Tue, 10 Jun, 2025 at 1:51 PM
Error stating probe - QoS Packet Scheduler Issue
When I try to start a remote probe, I get the error message "Could not initialize Traffic Control API: Error reading interface list, make sure QoS Packet Scheduler is active for this interface." Article Comments Hello,...
Tue, 10 Jun, 2025 at 1:51 PM
MSA P2000 SAS enclosure
Is there a way to monitor a MSA P2000 SAS Enclosure (G3) with PRTG? The only thing I would like to now is the hard disk status. Any help will be appreciated. Best Regards, Article Comments Hi, You will have to create you...
Tue, 10 Jun, 2025 at 1:51 PM
Performance counter login fails
I try to monitor CPU load on a Windows 7 machine which is not in a domain, so I need to use the local credentials. I use the Administrator account, so rights shouldn't be a problem. Even though, it fails with the error: Could not log ...
Tue, 10 Jun, 2025 at 1:51 PM
Place holder Values
Hi I am in the process of writing an exe/script for Notifications and would need a table of reference for what possible values the placeholders can generate when called in notifications. Example: %state = Down, Up, Down ended (now: ...
Tue, 10 Jun, 2025 at 1:51 PM
Proxy Problems
Hi folks, I'm trying to use PRTG specifically to monitor websites. We use a Smoothwall gateway, with NTLM authentication. I would prefer that the PRTG traffic routes through this to give a realistic view of website speed. PRTG is ...
Tue, 10 Jun, 2025 at 1:51 PM
SNMP Delay setting not keeping after saving change
We are running 14.1.8.1371 and using SNMP sensor to probe a Promise vtrak 610FD causes the SAN to have it's SNMP service timeout due to the number of requests per second. I've tried setting the SNMP Delay but after appling it (eithe...
Tue, 10 Jun, 2025 at 1:51 PM
Editing "Automatic Device Identification" sensors
We use PRTG to track a variety of diverse and frequently changing environments. The auto-discovery feature seems ideal, but we have some struggles with maintening it. Not the least of which being that the templates can note be easily edited...
Tue, 10 Jun, 2025 at 1:51 PM
Ping delay in Ping Sensor
How to set Ping delay >100ms? Article Comments Hello, thank you very much for your KB-Post. Setting ping delays over 100 milliseconds is not possible. Sorry. best regards. Jul, 2013 - Permalink Any chance this cou...
Tue, 10 Jun, 2025 at 1:51 PM
Best practice for HTTP sensor timeout and scanning interval?
Should the HTTP sensor timeout be shorter or longer than the scanning interval? If I understand how they work correctly, it sounds like the scanning interval is how frequently the sensor "probes" for up/down/whatever. The HTTP t...
Tue, 10 Jun, 2025 at 1:51 PM
Monitor traffice between two servers
Dear Paessler and users, I was wondering how I could accomplish that I can monitor the network connection between two servers. I tried to find a solution, but I coulnd't find one since I'm new with this application. Is there anyon...
Tue, 10 Jun, 2025 at 1:51 PM
Windows 8.1 credentials when not in domain
I am testing to monitor a workstation with Windows 8.1 which is not in a domain. When I try to use WMI/Performance counters it shows an error: access is denied, credentials incorrect. When I make this workstation a member of a domain and I ...
Tue, 10 Jun, 2025 at 1:51 PM
Disable editable Gauges in Maps
When I add a Primary Channel Gauge to a Map and view the map via the Public Access URL you can edit the Gauge Settings by clicking on it. Can this be turned off? And you cannot set an external Link to it. Is this a bug? Thanks! Ar...
Tue, 10 Jun, 2025 at 1:51 PM
In IMAP Sensor, can I include the subject line of msg triggering alert?
I am setting up Imap sensors to monitor backup status. Since each backup has it's own message that is sent to the monitoring mailbox, rather than set up 50 separate sensors, if there is a way to include the subject line of the message ...
Tue, 10 Jun, 2025 at 1:51 PM
HTTP Full Web Page Sensor Proxy Issue
Hi folks, I'm using PRTG with just the Full Web Page sensors. I am testing our upstream proxy server, which doesn't require authorisation. At the device level I have configured the proxy server and port. I have added www.google....
Tue, 10 Jun, 2025 at 1:51 PM
i had two services of PRTG on my server
Dear Sir, I had two services of prtg on my server. One was called PRTGPROBE, the other was called PRTG7PROBE. My server didn't start and wasn't sending data to my PRTG-server, also after a reboot of the server it didn't start ...
Tue, 10 Jun, 2025 at 1:51 PM
PRTG Enterprise Console "loading..."
I am using the latest PRTG version 14.1.8.1371, Windows 7 64 bit. Under "Devices" tab when I try to expand branches it's often stuck for a long time on "Loading..." before it expands. Moving around the tabs of the ex...
Tue, 10 Jun, 2025 at 1:51 PM
App Identifier
I want to deploy your app on my iPad via Blackberry Universal Device Manager. To do this I need to know the "Application Identifier". Thanks Martin Article Comments Hi Martin, the app identifier is de.beyondconten...
Tue, 10 Jun, 2025 at 1:51 PM
Placeholders for Subgroups
Hello, is it possible to have placeholders for subgroups in E-Mail notifications? For example: -Probe - Group 1 - Group 2 - Group 3 Device can the notification in the Mail show all 3 groups? Arti...
Tue, 10 Jun, 2025 at 1:51 PM
IMAP sensor: Connection Closed Gracefully
I have a IMAP sensor which has worked without problems until recently. The error output is "Connection Closed Gracefully" and often lasts less than 1s but as far as I can tell, the server is running as usual. Any ideas? ...
Tue, 10 Jun, 2025 at 1:51 PM
Map customizing
Hi, I'd like to create a map that represents a server room. To make racks, I used a white rectangle white a black edge, but the links I make between my items (mostly servers and switches) doesn't appear, because the rectangles hid...
Tue, 10 Jun, 2025 at 1:51 PM
Website Folder - safe to delete?
Hi. Having upgraded from an earlier release, is it reasonable to assume that it is now safe to delete the "website" folder as PRTG no longer makes reference to this? Article Comments Hello, thank you very much for yo...
Tue, 10 Jun, 2025 at 1:50 PM
Monitoring up/down of ports
I have an ISA570 firewall setup with 2 internet connections coming in. I have both ports being monitored in PRTG. Once in a while I get a line that goes down, but PRTG never seems to recognize the connection as down. It seems to only show...
Tue, 10 Jun, 2025 at 1:50 PM
Recover Deleted Sensor Data
I accidentally deleted a sensor for which I wanted some historic data. Is there any way to recover it? Article Comments Hello, thank you very much for your KB-Post. You can try restoring one of the automatic configuration back...
Tue, 10 Jun, 2025 at 1:50 PM
News reports models
I would like to add same reports, (e.g. yesterday paused sensors , yesterday all alarms, etc ). How to proceed ? Article Comments Hello, thank you very much for your KB-Post. Sorry, a report filtered on the state(s) of sensors...
Tue, 10 Jun, 2025 at 1:50 PM
WMI sensor unstable
We are using 14.1.8.1308. Recently, we found too many WMI sensor not stable and error return "Connection could not be established (800706BA : The RPC server is unavailable.......). May I know is our PRTG system hit the maximum WMI sens...
Tue, 10 Jun, 2025 at 1:50 PM
PC: Could not log in using the specified credentials. Please make sure they are not only valid for t
Hello, under heavy load the WMI network card sensor fail with error "PC: Could not log in using the specified credentials. Please make sure they are not only valid for the target system, but for the probe system aswell. (Performance ...
Tue, 10 Jun, 2025 at 1:50 PM
Libraries in iOS
Hello, I just realised that I can't see Libraries in the iOS Mobile Client. With Android it works fine. Android has Version 14.1.9 and iOS 14.1.3. Is it because of the different Version number? Article Comments Hello, ...
Tue, 10 Jun, 2025 at 1:50 PM
Ähnliche Sensoren
Sehr geehrte Damen und Herren, ich frage mich schon seit längerer Zeit, wo ich die "ähnlichen Sensoren" finde. Bei mir wird im Hauptmenü unter Sensoren keine Ähnlichen Sensoren angeboten. Auch am Sensor unter den Kanälen werden ...
Tue, 10 Jun, 2025 at 1:50 PM
Missing gauges in the Enterprise Console after Upgrade to V14.1.9.1645
Hello After upgrade to the newest Version 14.1.9.1645 i miss all gauges in the Enterprise Console. If i select a Sensor i only get the channels as list - but no gauges. Also if i select a Device - the GeoMap- Preview on the right stays ...
Tue, 10 Jun, 2025 at 1:50 PM
One user in multiple types of Active Directory groups?
Hey, We have set up Active Directory Integration but are kind of struggling with the creation of user groups. We would like all of the employees to have read-only access. But a separate group of those employees (system engineer) to have...
Tue, 10 Jun, 2025 at 1:50 PM
Setup Monitors for new Cisco 2500 Series Wireless Controller
How do I setup an automatic sensor for the new Cisco 2500 Series Wireless Controller? This wireless controller will monitor multiple CISCO Access points that will not have a static IP Address. I also would like to monitor those devices as...
Tue, 10 Jun, 2025 at 1:50 PM
Do remote probes use HTTPS?
I'd like to install a remote probe on a server we are supporting inside a customer's network. Their firewall only allows outgoing HTTPS and HTTP traffic on the standard ports, and will not allow any incoming traffic. Will the remote...
Tue, 10 Jun, 2025 at 1:50 PM
Public holidays in time schedules, schedule a probe
Is it possible to enable public holidays in schedules? Can I schedule a probe? It seems that I am only able to schedule sensors. Article Comments Holidays has been asked for a number of times, but there is no eta on it. Yo...
Tue, 10 Jun, 2025 at 1:50 PM
Monitoring a service when started
How to get PRTG to alert when a service is started as opposed to when it goes down? Also is ther ea way to check for a process when it is running rather than the current method? Article Comments Hello, thank you very much for ...
Tue, 10 Jun, 2025 at 1:50 PM
How do I graph data from the past?
We use Netapp FAS2220 as a storage mirror and we have a need to monitor and graph the transfer rates of the individual volumes on the filer. The best data that I can find right now is the snapmirror log files which give me lines like the fo...
Tue, 10 Jun, 2025 at 1:50 PM
Connect auf Oracle ASM möglich?
Möchte den Status der ASM Instanzen auf den Oracle RAC Knoten mit prtg und SQL-Sensor überwachen. Wie kann ich dem selbst auf der ASM Instanz erzeugten User beim Anmelden das privileg AS SYSASM mitgeben. Der Anhang AS SYSASM ist leider notw...
Tue, 10 Jun, 2025 at 1:50 PM
SQL sensor notifications
Hi. I currently have a set of Oracle SQL sensors configured to display the result of a query in numerical format. These sensors change throughout the day at random times. We're counting the number of records in a table. What I'd ...
Tue, 10 Jun, 2025 at 1:50 PM
Add all sensors through api for one device with one snmp OID
Hi, i have a fortigate firewall which also supplies VPN connections. I want to automatically add new IPSEC connections to PRTG using the PRTG API and a custom made OIDlib. I tried to use the autodiscover function with the template function,...
Tue, 10 Jun, 2025 at 1:50 PM
HTTPAdvancedMonitor
Hello everyone, I have some question about this sensor: 1. Why can't recognice the sensor, that I entered a wrong password in the authentication settings? 2. How is the using with the keywords? Is there a check, if the words in th...
Tue, 10 Jun, 2025 at 1:50 PM
Total newbie: Bandwidth Usage Monitoring
Greetings, I am entirely new to router management and to PTRG. Neither my ISP nor router (Linksys E4200) provides any tools for monitoring bandwidth usage. PRTG may be a case of using a tank to crush a fly, but I could not find anything e...
Tue, 10 Jun, 2025 at 1:50 PM
SQLSensor query returning text/string - DISPLAY MAP
I've created a sqlsensor which executes a query. The query returns a message, which is disabled in "Sensor status" in the Message-column. When placing this sensor on a map, it is apparently not possible to have the message dis...
Tue, 10 Jun, 2025 at 1:50 PM
IP SLA - path-jitter
Morning Support Team, We have recently added some new IP SLA path-jitter sensors to our network to help monitor packet delivery for COS. Unfortunately when I added them to PRTG I get the following error: Wrong Type, expected "(Type...
Tue, 10 Jun, 2025 at 1:50 PM
strong increase in value
Hello, Is there a sensor to see a strong increase in value? For example : be warned by a color change of the sensor when the free disk space from 80% to 40%. Article Comments Hello, thank you very much for your KB-Post. PRTG ...
Tue, 10 Jun, 2025 at 1:50 PM
Unit Exchange Mail Queue
Hello, I just added the sensor: Exchange Mail Queue The values ??that are returned for unit # What is this? Can we replace it? I is not found nothing in the setting of channels. I saw that you can change the settings of the parent device...
Tue, 10 Jun, 2025 at 1:50 PM
Am I calculating total throughput correctly?
Please see this same question (with pictures) as originally posted here: https://devcentral.f5.com/questions/am-i-calculating-total-throughput-correctly-on-my-ltm Question: I am attempting to calculate the total throughput on my F5-Big-...
Tue, 10 Jun, 2025 at 1:50 PM
Ping to more than one NIC
Hello all, I'm using PRTG 14.1.8.1308+ in order to monitor our Firewalls (Checkpoint R70 and R75). Each FW has 8-10 NICs and I'd like to know if I can add a ping sensor for every interface. The aim is to have a vision on the ava...
Tue, 10 Jun, 2025 at 1:50 PM
NetFlow v 9 and Bit Torrent monitoring
I'd like to monitor bit torrent and file sharing traffic via a netflow sensor. I don't see a channel for these apps. How do I define channels? Article Comments You can create a custom Netflow sensor and then define the p...
Tue, 10 Jun, 2025 at 1:50 PM
Basic API concepts
I have just gotten started on writing some code to interface with PRTG's API. Do you have any documentation on the basic structure? in regards to sensors,devices,objects. If i want to get all devices in a group and then get some da...
Tue, 10 Jun, 2025 at 1:50 PM
Notifications/Dashboard
Hi Two questions :) 1. Is it possible to modify the summary email template, ideally we want one email that lists all down sensors, the summary email doesn't actually list the sensor names initially just says 1. devicename - UP 2. ...
Tue, 10 Jun, 2025 at 1:50 PM
How to get my Server 2008 Event Logs to the PRTG Net monitor syslog sensor?
I have several server 2008 R2 servers and would like to get the event logs over to the syslog sensor I have setup, anyone got any helpful tips as I have never set up a connection to a syslog server. I have my firewalls pushing there data to...
Tue, 10 Jun, 2025 at 1:50 PM
How would I monitor a daily process?
We have an overnight batch process/cron job (not to be confused with DOS batch scripts), where we run a task once every 24 hours. At the end of the task it either writes a new daily file for success, or does not write a file (failure). Fo...
Tue, 10 Jun, 2025 at 1:50 PM
Can PRTG monitor GPU usage?
If it is possible that PRTG can monitor Graphic as same as monitoring CPU, Memory? Article Comments You can see what stats are available through WMI with the query Select * FROM win32_videocontroller and the WMI Tester. Once yo...
Tue, 10 Jun, 2025 at 1:50 PM
Can I get a list of all CSS items I can change for GeoMaps
I am tryin to tweak the GeoMaps. I would like to change the colour of the "green" icons so that they stand out a little more on the map. Is this possible with GeoMaps custom CSS ? Is it possible to get a full list of all the ...
Tue, 10 Jun, 2025 at 1:50 PM
Alert based on rate of disk consumption, not percentage free.
This is a Follow up to the previously asked question linked at the bottom in 2012. As the user asked. Is there a way to set alerts on the rate of consumption as opposed to total consumed? I just had a rogue process hang while generating ...
Tue, 10 Jun, 2025 at 1:50 PM
MX Record Email Round trip Feature request
Hi, I wasn't really sure where to ask this, but as a potential feature request, I think it would be a good idea to develop a round trip email round trip sensor based on MX records. The issue with SMTP round trip is that your basing...
Tue, 10 Jun, 2025 at 1:50 PM