kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Warning/Down Sensors Displaying Incorrectly on Maps
After the last update or so, the Warning and Down sensors Map item will randomly show UP and Unusual sensors for a period of time. I uploaded a screenshot here: http://imageshack.us/photo/my-images/844/bc8.png/ Article Comments ...
Tue, 10 Jun, 2025 at 2:11 PM
Connection Refused (Socket error #10061)
Hi , When i am trying to add HTTP advanced sensor to the Device. It is showing socket error 10061. But i could set up ping. It is working fine. Though i am trying to delete and create a new one I am unable to create a...
Tue, 10 Jun, 2025 at 2:11 PM
Oracle multiple queries in one sensor
Is there anyway to run multiple queries in one oracle sensor? Or do I need a different sensor for each query? Article Comments Unfortunately with PRTG you need to have a precise query for each sensor to produce one field or PRT...
Tue, 10 Jun, 2025 at 2:11 PM
WMI Security Center not grabbing Type
When setting up a WMI Security Center sensor to monitor Anti-Virus/Security items, in the list it shows the products, and the type is shown on the right. But once the items are selected (or found via autodiscovery), you are no longer able ...
Tue, 10 Jun, 2025 at 2:11 PM
Color of graph
Hi! How can i change the default color of graph? From this http://dl.dropboxusercontent.com/u/14800664/prtg_graph_1.JPG to like this http://dl.dropboxusercontent.com/u/14800664/prtg_graph_2.JPG Now i do it in PRTG Enterpise Console/Channels...
Tue, 10 Jun, 2025 at 2:11 PM
Automatic Sensor Name
Is there a way I can stop PRTG from adding a number to new sensor names? I'm going through and removing them most of the time. (Alternately, tell me why I should want those.) Article Comments Currently, it isn't possib...
Tue, 10 Jun, 2025 at 2:10 PM
How to creat a sensor for monitor Juniper interfaces
I have two Junipers SSG-140 that are my firewalls. How can I configure the sensors to monitor the interfaces 5 and 6 of a Juniper? Article Comments Hello, thank you very much for your KB-Post. Just to check, the SNMP Traffic S...
Tue, 10 Jun, 2025 at 2:10 PM
Port Sensor for range of IP's
Is there anything included where I can scan a range of IP addresses checking if a specific port is closed? I know I can setup individual sensors for each IP, but I have hundreds of addresses to check (many class C blocks). I was hoping to...
Tue, 10 Jun, 2025 at 2:10 PM
Bandwidth checking
Sorry that I am asking this kind of question again as we are confused with the figures we got from different tools. Our aim is to let the user have a smooth Lync Video sessions through Citrix VDI. One of the issue is the bandwidth require...
Tue, 10 Jun, 2025 at 2:10 PM
False alerts
Hi, I am evaluating PRTG Network monitoring and it seems really good except for the false alerts. We get a lot of "Connection could not be established (Port Error : RPC Server not accessible. -) (code: PE015)" and five minutes l...
Tue, 10 Jun, 2025 at 2:10 PM
Can limits be set on a channel by the API?
Can the limits on a channel, such as "Upper Warning" and "Upper Error", be modified via the API? Article Comments Hi, no, I'm afraid this is not possible. Sorry. Best regards Aug, 2013 - Permalink
Tue, 10 Jun, 2025 at 2:10 PM
how to send last value of volume in volume trigger
Hello, We are going to use volume trigger in PRTG. When sensor's total volume crossed the given number we need to trigger the nitification. Here when are able to do trigger for volume. In that notification we are using HTTP web servi...
Tue, 10 Jun, 2025 at 2:10 PM
Monitor SSL LDAP Certificate
We have certificate's installed on Windows 2008 R2 Server Core Domain Controllers. Is there a way to monitor the expiration of the certificates? They are Public CA certs that we are using. Article Comments You should be ...
Tue, 10 Jun, 2025 at 2:10 PM
Maps FullScreen
Hi I currently have my map designed but need more room, i am running chrome in full screen but would like to remove the menu bar and the grey title bar at top. Is it possible? Thanks Paul Article Comments In the design m...
Tue, 10 Jun, 2025 at 2:10 PM
Improvements for Multi-Edit
Multi-Edit works fairly well at updating multiple items at once.. I would like to see a couple of improvements: 1. The ability to select a group of sensors with shift-click. Shift-click on the management page selects all the sensors for...
Tue, 10 Jun, 2025 at 2:10 PM
Report with 1Week Interval
Hi, Our management tasks us to create a weekly report which shows bandwidth and uptime for the whole year. The longest interval on PRTG's current version is 24hours only, is there any way to add a 1Week Interval template? So we can ge...
Tue, 10 Jun, 2025 at 2:10 PM
My ADO SQL sensor doesn’t work anymore. Why?
I changed the Service Account of the “PRTG Probe Service” on my Windows machine from “Local System” to a locally created account that is in the administrators group on the server. Now all my ADO SQL sensors have stopped working. The error...
Tue, 10 Jun, 2025 at 2:10 PM
How to monitor bandwidth by application?
Can I monitor the bandwidth by application in a PC or server? Article Comments This may be possible to do with a WMI query but it is not built-in to PRTG. You can use the Custom WMI sensor to run your query against the machine ...
Tue, 10 Jun, 2025 at 2:10 PM
How can i add objects without name or sensor ?
Hi. I want to add some objects to my map but when I drag them from the properties into the map they always apear with ain already existing name and sensor. Thnaks ahead. Article Comments Most of the objects in the map require ...
Tue, 10 Jun, 2025 at 2:10 PM
Traffic Sensor for Sonicwall Tunnels
We have a core Sonicwall NSA 3400 with many VPN tunnels connected to it. I am interested in monitoring that device and looking at the individual bandwidth of each of the tunnels. Does anyone know if this is possible to do via SNMP or perh...
Tue, 10 Jun, 2025 at 2:10 PM
Cannot increase map legend labels beyond 5
I have followed the advice of the question/answer : https://www.google.com/url?q=https://www.paessler.com/knowledgebase/en/topic/21023-can-geo-map-objects-in-prtg-maps-show-more-than-5-items-in-the-legend&sa=U&ei=8D0OUsuHGui70QXfnoD...
Tue, 10 Jun, 2025 at 2:10 PM
Can Geo Map objects in PRTG Maps show more than 5 items in the legend?
I use the Maps Editor (Designer) to create a map which contains a Google Geo Map object (Satellite). However, if there are more than 5 locations on the map, the legend only shows 5 items and a More... link. Can I show more locations in t...
Tue, 10 Jun, 2025 at 2:10 PM
How do I solve a Connection Refused Socket Error # 10061 in Enterprise Console?
Hi Our o.s is windows Xp Sp3 and we used PRTG.Network.Monitor.7.2.5.5514 this error is appear: Connection Refused Socket Error # 10061 please help us thanks Article Comments There exists a KB Article: https://www.paes...
Tue, 10 Jun, 2025 at 2:10 PM
SMS Notification Format
I'm trying to send notifications on the PRTG via sms using one of the service providers listed on here. The next step is adding the user right? what is the format of the phone number? Do i simply just put the phone number there? ...
Tue, 10 Jun, 2025 at 2:10 PM
Using BulkSMS
I just registered for an account on usa.bulksms.com. After this, I entered the username and password on the notification delivery on prtg. I'm not familiar setting up notifications via sms. What is my next step after this? Art...
Tue, 10 Jun, 2025 at 2:10 PM
failure when set ssh script sensor in aix 5.3
when i add a ssh script sensor in aix 5.3 system? the first time i can got the right value? but only the first time is ok? then prtg can't get any date from the sensor? so i login in my aix system to check what happend? i ...
Tue, 10 Jun, 2025 at 2:10 PM
Custom Exe/Xml sensor status not resetting to green/ok
I have a custom sensor that returns: <?xml version="1.0" encoding="WINDOWS-1252"?> -<prtg>-<result><channel>AO 3 COPPER</channel></result> <result><channel>AO 3 COPPER St...
Tue, 10 Jun, 2025 at 2:10 PM
IP changes after restart
After each server restart configuration of "choose IP-address for Webserver" changes from "all IPs" to "localhost" so that no external Access is anymore possible. Than it is necessary to Switch back to "...
Tue, 10 Jun, 2025 at 2:10 PM
Is Error Limit Message suppose to appear in email notifications?
I added a Error Limit Message to a channel. When the sensor goes down, the message appears in PRTG, but I can't find it in the email notification. Is it suppose to be in there? Article Comments Hello, thank you very much f...
Tue, 10 Jun, 2025 at 2:10 PM
Send notifications weekly
Where can I setup a notification where it will send me emails weekly even if the status of the device is up? Kind of like a status report. Article Comments Hello, thank you very much for your KB Post. I'm afraid, directly ...
Tue, 10 Jun, 2025 at 2:10 PM
Remote Probes (dedicated or share)
When using site planner tool. its stated 6 remote probe for 60 sec interval and 3 remote probes for 5min/15 mins internal. Does it mean 9 probes are required? Do they need to be dedicated PC/Server or can they be sharing a server with oth...
Tue, 10 Jun, 2025 at 2:10 PM
Not able to monitor internet link through firewall
hi, Currently we are monitoring all the links on our switch using PRTG. But after implementing ASA firewall, we are not able to get the details of the internet line. But the internet line can be pinged, just that no data can be seen. ...
Tue, 10 Jun, 2025 at 2:10 PM
Network device serial number detection
Good afternoon, Does PRTG have sensors for detecting a serial number of Network device/Voice device? Regards, Joanna Article Comments This is only possible to do using specific OIDs that contain this information and a custom...
Tue, 10 Jun, 2025 at 2:10 PM
How can i tell the PRTG service to use more resources on a server?
My question came up after having to go a manually start the PRTG service after a server restart. Our Production instance does not appear to be high on resources in the server, I also noticed the same behavior after the last couple of updat...
Tue, 10 Jun, 2025 at 2:10 PM
prtg custom sensor
Hello PRTGmaniacs ! Is it possible to create a custom sensor that create channels (the name will be the first element of the csv colum) for each line of a csv file and is it possible to have a string value and not just a integer. If yo...
Tue, 10 Jun, 2025 at 2:10 PM
custom sensor change colour
Hello all How i can change the channel color depending if it's in error or not ? even in error it's green for me right now thank you Article Comments Hello, thank you very much for your KB-Post. Can you please p...
Tue, 10 Jun, 2025 at 2:10 PM
Set state to down by threshold trigger
I have a file age sensor set to notify (via a threshold trigger) when the newest file in a directory is older than xxx days. Using the threshold seems to be the only way to do this, since the file age sensor itself can only check if the old...
Tue, 10 Jun, 2025 at 2:10 PM
Feature Request - how to send a proper feature request to Paessler?
I would like to know how to submit a formal request of a feature to Paessler, it would be really nice to have an automation process to run a report with specific dates, or by rolling periods (yearly for example) to be ran automatically ever...
Tue, 10 Jun, 2025 at 2:10 PM
Missing optio "Display raw data" in reports
Hi all, Within 'Live data' I always choose 'Display raw data' to be sure I 'm not missing anything. In Report however, for as far I know, this option is not available. I would like this option otherwise the values flat...
Tue, 10 Jun, 2025 at 2:10 PM
Report time is 1 hour later then it should be
Hi all, I noticed that the time in the reports is 1 hour later then it should be. The live data time is correct. Can it have anything to do with reading the system time wrong. I choose Western Europe timezone with 'Daylight saving tim...
Tue, 10 Jun, 2025 at 2:10 PM
determine the right lan interface for snmp
Hello, I want to monitor a Windows 7 System (running as a VMware machine) using SNMP. WMI reports the following interface: vmxnet3 Ethernet Adapter 192.168.0.1, fe80::b47b:6c8f:82:633b 00:50:56:E3:51:5E isatap.{D4E305F0-E7C9-4880-B557...
Tue, 10 Jun, 2025 at 2:10 PM
PRTG Android not working/connecting
Hi all, I 've installed the app on my Google Nexus 7 and made an account. No problem there. However I'm missing something to start a session to connect to the PRTG server. I have an ip from the same LAN as the server. The server i...
Tue, 10 Jun, 2025 at 2:10 PM
Limiting users by username
We are looking to offer our clients the ability to login to our server and add sensors for their devices. We need to know if it is possible to limited the scanning intervals they are allowed to add by the login or if that is only set globa...
Tue, 10 Jun, 2025 at 2:10 PM
Is it possible to disable warnings?
Is it possible to disable "Warnings" so that a sensor is either Down (red) or UP (green)? We don't want to see warnings at all. Thanks Article Comments Hello, warnings can not be completely disabled, sorry. y...
Tue, 10 Jun, 2025 at 2:10 PM
Server 2012
Currently running root server on Server 2008 R2 x64 and looking to begin adding probes. Which of the following scenarios is best for deploying new probes? Keep Server 2008 R2 x64 R2 Root Server, add Server 2012 Probe Server Keep Serv...
Tue, 10 Jun, 2025 at 2:10 PM
Applying a custom SNMP sensor to multiple devices
Hi folks, We're testing out PRTG Network Monitor and so far we're completely impressed. I'm trying to set up some new sensor types for wireless access points and receivers - we run a WISP and have dozens of backhauls where we ...
Tue, 10 Jun, 2025 at 2:09 PM
Is there a way to monitor an analog phone line?
Hello community, I'm looking for a way to monitor an analog line? Do you have an idea? Thanks, Sylvain Article Comments Well, if you still have an analog modem, you can connect it to a serial port and use the AT command ...
Tue, 10 Jun, 2025 at 2:09 PM
Free SMS provider
Does anyone know if there are any other FREE sms provider that I can use to setup the SMS notification delivery on PRTG? Article Comments no , did u get any? Aug, 2013 - Permalink No, what I did was I just used the email...
Tue, 10 Jun, 2025 at 2:09 PM
Storage reporting on used disk space
I have tried to setup a "used space reporting" on different klient that we monitor. then we can show the trend for customer of how much diskspace they are using and growing each month. BUT also telling us as a service provider w...
Tue, 10 Jun, 2025 at 2:09 PM
User access to specific sensors
I need a way for a user to login and be able to see only select sensors from a device that is not in their group. I have a core router that houses multiple customers. Each customer interface is a sensor on the router. I would like to be...
Tue, 10 Jun, 2025 at 2:09 PM
Services at High Availability/Failover cluster
Hello, I've asked this a few years back through mail, but at that time there were no features that could solve my problem, but since we are 6 versions further now I hope there is a solution. We have multiple high-availability/failov...
Tue, 10 Jun, 2025 at 2:09 PM
How can I increase the uptime of my website?
I'm using a free hosting provider for my website. Unfortunately my site is sometimes down for several hours. Is there any way PRTG can help me to increase the uptime of my website? Article Comments PTF.HTTPFailoverSite Fre...
Tue, 10 Jun, 2025 at 2:09 PM
FTP connection refused socket error #10061
I have created a FTP sensor and i am getting error "Connection refused socket error #10061" settings provided are as below, 1) PORT:21 2) Use active mode(tried passive mode also) 3) provided proper credentials 4) Dont use SSL(tr...
Tue, 10 Jun, 2025 at 2:09 PM
Historc Data: Start button missing for read-only users
Hi there, We just upgraded our PRTG installation to newest version (13.3.5.2794). Since that upgrade we noticed, that read-only users are missing the 'Start'-button to generate reports in the Historic Data tab of a sensor. We kn...
Tue, 10 Jun, 2025 at 2:09 PM
Packet capture vs. Netflow of remote site
Scenario: Monitor Internet traffic via Netflow in a hub-spoke VPN network with Cisco ASA firewalls over cable/DSL connections (6Mbit down / 1Mbit up). VPN traffic carries Corp data but Internet surfing goes out each firewall. PRTG server is...
Tue, 10 Jun, 2025 at 2:09 PM
How can I save a custom sensor?
We have quite a bit of Adtran devices we monitor. To monitor memory, Adtran has OIDs for Free and Total Memory. In order to see a percentage of free memory, I need to divide these values by each other. The only way I see to perform this ...
Tue, 10 Jun, 2025 at 2:09 PM
When do users last logon to PRTG?
Hi, how can I see, if and when the users have last logged on to PRTG? Article Comments Hello, this is not possible out of the box at the moment, sorry. One way would be to analyze the PRTG web server log files. Aug, 2013 ...
Tue, 10 Jun, 2025 at 2:09 PM
HTTP advance sensor error cannot access "result of sensor#".txt
HTTP advance sensor settings: Request method > POST (logging into a website) Check for existing key words (positive) Store latest HTML result Scanning interval 120 seconds Several of the probes will every once in a while sho...
Tue, 10 Jun, 2025 at 2:09 PM
No such object (SNMP error #222) from local probe computer
All custom SNMP sensors monitoring certain hardware components of an HP Proliant server are returning SNMP error #222. This is the same computer running the local probe. Also, if I use SNMPTester 5.1 to interrogate some of these custom OI...
Tue, 10 Jun, 2025 at 2:09 PM
custom lookup value of "none" display icon
I have the following simple lookup definition for some custom SNMP sensors. <?xml version="1.0" encoding="UTF-8"?> <ValueLookup id="oid.honeywell.globaltracking.meolut.status" desiredValue="0&...
Tue, 10 Jun, 2025 at 2:09 PM
Is there a way to monitoring server power usage?
I want to monitoring power usage (watts) from my servers. Article Comments Hello, this might be possible by using SNMP and by importing an MIB from the vendor into PRTG with our MIB Importer (then use the SNMP Library Sensors ...
Tue, 10 Jun, 2025 at 2:09 PM
SNMP configuration
I downloaded PRTG trial version and like to configure cisco switch to monitor network traffic. It seems like i need to configure on switch side to add sensor but i'm not sure how to configure snmp on the switch. Can you please help? ...
Tue, 10 Jun, 2025 at 2:09 PM
How to get input and output traffic of a port in SNMP RMON sensor?
El SNMP RMON tengo el trafico solo de entrada que es el de transmision only is transmitted traffic input RMON SNMP which is the channel ( transmitted ), but no the output channel . How do I get the output traffic in this sensor? A...
Tue, 10 Jun, 2025 at 2:09 PM
Bandwidth Monitoring on SonicWall TZ200
We have a SonicWall TZ200 and the latest version of PRTG. When we ran the GURU and it did discovery it located the firewall, however, it's only giving us ping and http statistics. I've tried adding SNMP bandwidth sensor but it fails...
Tue, 10 Jun, 2025 at 2:09 PM
Getting more entries on reports
I have a issue with the reports of PRTG. I am running just a simple ping report with no graphics. The issue is that all the data I need is in the top 1/3 of the page. The rest of the page is blank and because I am doing this on over 56 devi...
Tue, 10 Jun, 2025 at 2:09 PM
Cisco virtual interface
Hi, We use a Cisco 7200 router for our PPPOE users. As they login cisco creates a virtual interface for the user. we want to trac their internet traffic over this router but when a user logout and login again cisco creates a different cir...
Tue, 10 Jun, 2025 at 2:09 PM
User account used for Auto-Discovery with device template?
I've created a auto-discovery group with sensor creation based on a device template. After the auto-discovery was completed, I noticed that in the "history" tab (last tab on the right), it shows that the sensor were created by...
Tue, 10 Jun, 2025 at 2:09 PM
SNMP string
Can I add multiple SNMP strings? We do not use the same SNMP string for all our SNMP devices. Article Comments I'm afraid you would have to provide the community string individually for each device. Currently, it isn't ...
Tue, 10 Jun, 2025 at 2:09 PM
remote probe not connecting
Remote probes not connecting. Do I need to create a unique access key for each remote probe? We are running PRTG 13 Article Comments Hi, do you get this error message for all your remote probes? If so, please check first whe...
Tue, 10 Jun, 2025 at 2:09 PM
currently am using prtg network monitoring version 13.3.5.2870 trial version but i could not add snm
Hello, Am using PRTG network monitoring trial version i have configured the system and the device(firewall,PC,Switch) with SNMP settings but i couldn't access the CPU load and other related information for any of these devices. Can yo...
Tue, 10 Jun, 2025 at 2:09 PM
Sensor Factory Downtime Stats
Hi, Why do PRTG doesn't count downtime of Sensor Factory? Here's the scenario where I find it useful: For example, we have 3 server which has the same function, then I set the Sensor Factory to go in error state if all 3 servers w...
Tue, 10 Jun, 2025 at 2:09 PM
How can i monitor the Status of a Draytek Firewall?
Hi, i'm using the trial of PRTG for a few days now and i'm really impressed. But i have the question if and how it's possible to monitor the Status of a Router Firewall. I only want to know if it is up or down. Article C...
Tue, 10 Jun, 2025 at 2:09 PM
Using SNMP SET in PRTG
We are currently trying to find out if we can use PRTG for an upcoming project. One big requirement is that we actually control some functions in our external modules. We're gonna be using W&T WebIO modules. I know that the outp...
Tue, 10 Jun, 2025 at 2:09 PM
How do I add Custom Perf Counters that start with 'R' using the API?
I'm trying to add a Custom Perf Counter using the API using the following URL. https://prtg/api/setobjectproperty.htm?id=3487&name=counters&value= Category\Reads+Per+Second Whenever I use this URL, PRTG treats the \R (at th...
Tue, 10 Jun, 2025 at 2:09 PM
External Link monitoring
What are people using to monitor their external links? Specifically to determin bandwidth fluctuations. I am trying to prove to our vendor that we are seeing drops that are outside of their SLA. Thanks. Article Comments Hello, ...
Tue, 10 Jun, 2025 at 2:09 PM
PowerShell XML Script always returns 0
Hello, I have built a PowerShell script to monitor my SAN IOPS, but for some reason I cannot get PRTG to show the result value. The script basically runs a command to dump the IOPS of the SAN to CSV, and I then extract the information I ...
Tue, 10 Jun, 2025 at 2:09 PM
Microsoft sql sensor timeout
I can use SQL Server General Statistics from WMI SQL server 2008. But when I set Microsoft SQL sensor, always the result is "Timeout" From MS SQL Server Management Studio, the username/password work well. so, I don't think i...
Tue, 10 Jun, 2025 at 2:09 PM
Is it possible to create a group directly under the Probe via the API?
I'd like to create a group directly under the Probe in the group hierarchy, but I can't figure out what to specify for "targetid" in the API. Article Comments The target ID would be the ID number of the probe ...
Tue, 10 Jun, 2025 at 2:09 PM
Monitor MySQL current connections
Hey everyone. We're monitoring a MySQL database (which is running on Windows 2003 if that matters?) and we're gathering information on the response time, etc. What do we need to do in order to monitor the current / open connecti...
Tue, 10 Jun, 2025 at 2:09 PM
How can I get cisco router/switch interface IP information in prtg
Hi, Is it possible to get IP address Information of Cisco Layer 3 switches using PRTG? Article Comments You can try to do a walk on the device and see what OID's yield the IP information for the interfaces or you can try ...
Tue, 10 Jun, 2025 at 2:09 PM
why did my prob device disconnect?
my prob device disconnect without any reason and all of my sensors disconnected either .I stop PRTG server administrator and couldn't start it again and status remained on stop pending until I restart server . my server specification...
Tue, 10 Jun, 2025 at 2:09 PM
SNMPERR_AUTHENTICATION_FAILURE(SNMP error #-35)
I can connect to my switch via SNMP in Paessler SNMP Tester 5.1 but when I put in the same credentials into PRTG this errors shows up. SNMPERR_AUTHENTICATION_FAILURE(SNMP error #-35) Any ideas? Article Comments Hello, than...
Tue, 10 Jun, 2025 at 2:09 PM
High CPU Load on Probe - Every Day Recurring
Similar to the issue posted here: https://www.paessler.com/knowledgebase/en/topic/54083-high-cpu-on-local-probe-every-afternoon My CPU health probe goes up to 90% utilization for about 10 minutes every day at about 5:20PM until 5:30PM. ...
Tue, 10 Jun, 2025 at 2:09 PM
How can I automatically switch my Hosting Provider when my website is down?
When my website goes down, I want my DNS records to automatically point to another hosting provider. I know that providers like dnsmadeeasy.com offer this as a paid service, but is it possible to set this up with PRTG also? Articl...
Tue, 10 Jun, 2025 at 2:09 PM
Can't use the new sensors
The new sensors for Exchange (using Powershell) and the SNMP Dell Sonicwall don't seem to be included in PRTG Network Monitor 13.3.5.2952 Setup Commercial (Stable), or atleast I'm unable to find or add them after updating to this ve...
Tue, 10 Jun, 2025 at 2:09 PM
Plan maintenance window via API
Hi everybody, i'm taking a first look on PRTG and am quite impressed so far. Currently I'm trying to use the API. As I am a web developer I am familiar with HTTP requests and GET parameters. I already tried to rename an object via...
Tue, 10 Jun, 2025 at 2:08 PM
Windows GUI Comment Window
I can´t see the comment window that appears when I submit an alarm or pause a sensor. I can´t select any other sections of the windows GUI until I press the return key. So I think the window appears "outside" of my Desktop area. I...
Tue, 10 Jun, 2025 at 2:08 PM
Sensoren zusammenfassen
Guten Tag. Ist es möglich mehrere Sensoren auf verschiedenen Geräten in Abhängigkeit zu bringen? Beispiel: "Gerät1" enthält Sensor "DNS1" "Gerät2" enthält Sensor "DNS2" "Gerät3" enth...
Tue, 10 Jun, 2025 at 2:08 PM
SNMP Lookup Creation from MIBs
Hi, I just created an oidlib for a Liebert A/C unit, with a couple hundred OIDs. When viewing the data in the MIB Importer, the "description" field is filled with lots of detail about each OID. I'd like to get this info into...
Tue, 10 Jun, 2025 at 2:08 PM
Multi-OID custom sensors
I know how to make a custom sensor from a single SNMP OID, but is there any way I can make a custom sensor that has multiple, related, OIDs. I want to be able to easily correlate the values of several OIDs over time, similarly to what I ca...
Tue, 10 Jun, 2025 at 2:08 PM
What is the best way to report bugs to the Paessler Support Team?
Is there a recommendation to report problems to the Paessler Support Team in an easily comprehensible way? Article Comments Reporting Problems in a Comprehensible Way Sometimes you need to record a series of screenshots in com...
Tue, 10 Jun, 2025 at 2:08 PM
Event Log Sensor Don't Work
Hi There, I Would like to monitor errors in SBS servers regarding Windows Backup. When I Use both WMI or Windows API Event log sensors both don't work with only the "Filter on Source" selected at "Backup". Nothi...
Tue, 10 Jun, 2025 at 2:08 PM
Is there any automated option to delete the PRTG devices ?
Recently we have implemented the Amazon autoscaling in our cloud environment. Once the new instances come in to production, we have some template to configure to new instance in to PRTG however the new instances will be terminated once its ...
Tue, 10 Jun, 2025 at 2:08 PM
Auto-Discovery Timing
1. Does the 'Specific Hour' for Auto-discovery relate to time on the core server or the local time of a remote probe? 2. How can you setup Auto-discovery to run daily or weekly, but ensure it doesn't create sensors which run t...
Tue, 10 Jun, 2025 at 2:08 PM
PRTG API is inaccessible from PHP Script
When accessing our PRTG installation API directly via URL in my browser, I receive the contents without any problems at all, whether it be charts, sensor data, etc. However, despite hours of testing and try every method from file() to file_...
Tue, 10 Jun, 2025 at 2:08 PM
HTTP Notification
i am using 1 mobile number in URL to send sms and its working. But how to send sms for multiple numbers. please confirm. Article Comments Hi, if you need the notification by SMS for more than one mobile number, you can create mo...
Tue, 10 Jun, 2025 at 2:08 PM
Executing Shell Script
This situation warrants several questions. My organization would like to shut down Unix servers when our data center UPS run time falls below a certain level. We would like to try to use PRTG for this. I've thought of a few solutions bu...
Tue, 10 Jun, 2025 at 2:08 PM
No "Start Activition Now" Button
Hi, I am trying a create a two node cluster. The 2nd node (the failover node) is showing a " Activation required" status with a last message of "Activation failed". Even the supposed button of "Start Activition No...
Tue, 10 Jun, 2025 at 2:08 PM
Which OID to use when setting up SNMP Trap Sensor
I am reviewing the list of incoming SNMPv2-trap packets and am curious as to which OIDs I need to specify when setting up an SNMP Trap Receiver. Article Comments Hello, SNMP v2 traps are not supported at the moment. please t...
Tue, 10 Jun, 2025 at 2:08 PM
Long Duration using Microsoft SQL Sensor
I'm using PRTG Network monitor and add Microsoft SQL Sensor on local and remote site to monitor a local SQL Server. Both sensor will submit a "select adddate from datestamp where ID = 1" to SQL server. The response time of loc...
Tue, 10 Jun, 2025 at 2:08 PM