kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Dependencies
Wondering if there is a way to have sensors from one Device control other devices. For example....High Availability. Two pieces of equipment with say SSH, but only one can be active at a time. Can I have SSH on device 2 unpause when SSH ...
Tue, 10 Jun, 2025 at 1:40 PM
WMI IIS Application Sensor
I'm looking for a definition of what Anonymous Users is tracking. Is it connections/sessions from unique IP's? or is it just a total of the Gets and Posts? I haven't been able to find it clearly defined anywhere. Thanks ...
Tue, 10 Jun, 2025 at 1:40 PM
Can PRTG Integrate with HipChat?
Apologies for the self-answer but felt this may be useful for others. If you'd like to have PRTG send chat notifications directly into HipChat Rooms you can use the Execute HTTP Action notification option. 1. Create a new Notificati...
Tue, 10 Jun, 2025 at 1:40 PM
XML sensor alarm
We have set up a webpage that returns XML values. We have setup a HTTP XML/REST Value sensor which successfully pulls the value we want from the page. The XML is setup to return 1 if everything is ok or 0 if it isn't. Is there any way...
Tue, 10 Jun, 2025 at 1:40 PM
Maps - globe filter
Hi We would like to use the spinning globe in the geo-maps feature. However it doesn't seem to show the southern hemisphere, and every time the page refresheses (using Crome) it starts from Europe again. Is there a way to spin it faster...
Tue, 10 Jun, 2025 at 1:40 PM
Can we please have IPv6 support for DNS and NTP sensors?
Hi, Learned today that DNS and NTP sensors do not support IPv6. It would be great to have IPv6 support for these sensors. Article Comments Hello, thank you very much for your KB-Post. May I ask, what exactly are you missing ...
Tue, 10 Jun, 2025 at 1:40 PM
Use PRTG to read IP address on cisco 1841 interfaces
Is there a way to read (using SNMP?) the IP addresses assigned to Cisco physical and virtual interfaces? I've found only traffic on standard output! thanks Paolo Article Comments If you want to pull the IP for the differen...
Tue, 10 Jun, 2025 at 1:40 PM
Alarm on uptime less than
I would like to be able to alarm if a machines uptime is less than, say, 5 or 10 minutes. We are not running snmp on these servers but we do track uptime with the WMI sensors. Is there a way I can generate an alarm if the uptime changes to ...
Tue, 10 Jun, 2025 at 1:39 PM
Stop "UP" Notifications
We only want to receive an e-mail notification when the sensor is in a down state. Currently we have a threshold notification When x is below y for at least 600 seconds perform email to group abc. When condition clear perform no notific...
Tue, 10 Jun, 2025 at 1:39 PM
File content sensor- Logon failure: The network name cannot be found(67) (code: PE029)
I'm trying to create a file content sensor and I continue to receive the above error. Other sensors are working and I'm also using a correct login/password to run the sensor. Any ideas? Thanks Article Comments Hello, w...
Tue, 10 Jun, 2025 at 1:39 PM
the vm could not be found. is it powered off?
hi I have start using free edition of PRTG nework monitor. Some of VM's on my hyper-v box show above error I can clearly see those VM's running fine How to fix this issue Thanks Article Comments Have those VM'...
Tue, 10 Jun, 2025 at 1:39 PM
Netflow Cisco Router
We want to monitor our Cisco routers with NetFlow. The routers will send the data from different locations to our main prtg server over WAN. It is possible to display the sensor below the remote probe of the location or only below the main ...
Tue, 10 Jun, 2025 at 1:39 PM
remote probe with dyndns
Can we setup remote pordes with dyndns address? BR Jukka Article Comments What IP is dynamic, where the remote probe is located or where the core server is located? If the core server side has a fixed IP then it is no prob...
Tue, 10 Jun, 2025 at 1:39 PM
Monitoring TCP Connections
Hello, We have a data server that offers out multiple services using different TCP ports. Is it possible to monitor the bandwidth usage for a each TCP port between the server and a client. Thanks Article Comments It is pos...
Tue, 10 Jun, 2025 at 1:39 PM
PRTG - integrate Dashboards in a SharePoint Environment ?
Hey all, I have a question about the possibility of a feature. Is it possible to integrate a PRTG Dashboard maybe as URL / Web Part in a SharePoint Environment for viewing ? Please help and thanks in advice Article Comments ...
Tue, 10 Jun, 2025 at 1:39 PM
http link to object
can i reference an object by it s name in an html-link? e.g.: http://prtgserver/device.htm?OBJECNAME of course i can reference it by its object id, but i need it referenced by its name... anyone any idea? Article Comments ...
Tue, 10 Jun, 2025 at 1:39 PM
Filter devices in geomaps.
I whant to filter the devices in the geomaps. As filter i whant to use the tags of the devices. As Example: Tag is Europa -> i whant a GeoMap for Europa Tag is Asia -> i whant a GeoMap for Asia ... Article Comments At the...
Tue, 10 Jun, 2025 at 1:39 PM
Core system is low on memory
Hi, I'm getting warnings on core system memory low. I'm looking at the prtg system status, i.e. core memory printout and can't detect why. The system is a Win 2003 R2 32bit with 16Gb of ram. The PRTG system process uses only 1...
Tue, 10 Jun, 2025 at 1:39 PM
Coverage column below 70%
Could you please explain why is the Coverage column on a report is showing less than 50-70% when the server with the probe has less activity. Conversely, the coverage is close to 100% when the server is active. Is there a way to have clos...
Tue, 10 Jun, 2025 at 1:39 PM
How to create a Quarterly Up Time report?
I am trying to generate a report that will show the average uptime over a quarter in percentage of a WMIUPTIME sensor. Article Comments You can do this by changing the channel settings to show the System Uptime Channel data as...
Tue, 10 Jun, 2025 at 1:39 PM
Sensor doent work
I have PRTG Network Monitor 12.2.1.1897 running suddenly one of the VMware Virtual Machine (SOAP) Sensor gives me following response: Error reading response: missing /prtg On this VM Server are additional 7 VM sensors that work fine. How...
Tue, 10 Jun, 2025 at 1:39 PM
PRTG 9 Webinterface recommended Browser
In Version 8 you recommended to you Firefox to get best results in navigating the WebUI. What about Version 9? Still Firefox the best Solution? Any difference between different Browsers at all? Article Comments Hello, for PR...
Tue, 10 Jun, 2025 at 1:39 PM
Graph shows odd SNMP value.
We have Cisco-C2960S with a 10G uplink. Our normal usage is between 1000 Mbps to 2000 Mbps depending on the time of day. Occasionally SNMP Traffic sensor graph shows odd value of up to 4000 Mbps. This should not be possible this is a VPN tu...
Tue, 10 Jun, 2025 at 1:39 PM
Which format for syslog messages?
I was doing some tests with the newly introduced PRTG Syslog-Receiver Sensor. Now I have the problem that I don’t know how the syslog message has to be sent that PRTG will be able to interpret the message correct for recognizing the additio...
Tue, 10 Jun, 2025 at 1:39 PM
I get unknown status even though I see values for all channels
I've got a custom XML sensor which uses SNMP to get CPU, memory and HDD usage values for a target machine. On multiple occasions I've found that one or two (out of 500) of these sensors' status changes from green to the grey col...
Tue, 10 Jun, 2025 at 1:39 PM
Monitor PostgreSQL process on Linux?
Hi, I would like to monitor a PostgreSQL server running on CentOS Linux. From what I understood so far the ADO SQL Sensor will work only with a Windows device - is that correct? If not, please point me to the documentation on how to achie...
Tue, 10 Jun, 2025 at 1:39 PM
Is there any documentation regarding integrating PRTG into Omnibus/Netcool?
We would like to integrate PRTG into Omnibus/Netcool and I can't find any documents on how to perform that action. IBM is asking for MIB files, but I don't see one for PRTG itself, just ones for Cisco and other manufacturers. Please...
Tue, 10 Jun, 2025 at 1:39 PM
Send Telegram messages from PRTG
It is possible to send Telegram messages from PRTG: This is how we connected Telegram to our PRTG instance. Install Cygwin64 (https://cygwin.com/) Select the Dev part Search for: libreadline-dev libconfig-dev libssl-dev lua5.2 liblua...
Tue, 10 Jun, 2025 at 1:39 PM
Grouping sensors for devices
I have 3 host VPN cisco routers on load balancer. I want to monitor bandwidth used by VPN connections. So, i guess i got two questions. How do I setup monitor based on username used to connect? How do I group devices, that if someone...
Tue, 10 Jun, 2025 at 1:39 PM
Using HTTP notification with Postdata
Hi, I would like to create a HTTP Action notification and send postdata with it. I already know it can be done in Notifications -> Add new notification -> select Execute HTTP Action. In the URL I put my own site that will retrieve t...
Tue, 10 Jun, 2025 at 1:39 PM
How do you add a sensor(s) on a Cisco 3750 Switch to show what VLAN/Macs/IP's are on a switchport?
I am wanting to add sensors to my PRTG to monitor what Vlan the switchport is configured to (I know i can do show commands on the switch but it would be nice to have it in PRTG), also what mac's and IP/s are connected to that port. I wo...
Tue, 10 Jun, 2025 at 1:39 PM
Monitoring a Website Page via Title in source code
Hi, Probally a really simple one but how do i monitor a webpage for the page title ie <title>Sign In</title> Which sensor would i use and how would i need to configure it. Thanks AJ. Article Comments there is n...
Tue, 10 Jun, 2025 at 1:39 PM
Single report in Excel for all sensors
Hi, Is it possible to make a report like the example (from Whats'up Gold) below: https://mega.co.nz/#!VMYCQJAY!2P6rm3Hss-dTQ8PWzD1h65u7oSdgg_zsRm4Fen4VLFM Actually I'm using two sensors for my devices, Ping and Jitter. What I ...
Tue, 10 Jun, 2025 at 1:39 PM
how can i monitoring external network
Hello everyone, Sory if the question isnt good.. Im just beginner in monitoring.. The question is, can i monitoring my pc at home while im in office? If yes can you give me some link for guiding, or can someone teach me how to do that? t...
Tue, 10 Jun, 2025 at 1:39 PM
Custom Filter in Reports
Hello Paessler Team, we are using PRTG for 2 years now and are very pleased with the Product. I'm trying to create a custom report which gives me the System Uptime as a List ( Sensor wmiuptimesensor ). This works great. But i only ...
Tue, 10 Jun, 2025 at 1:39 PM
Port numbers > 5 cause HTTP Advanced Error
I have installed several HTTP Advanced Monitors on my PRTG system (ver. 14.1.8.1371+) without issue. this one system in particular uses a port scheme of up to 5 port numbers. An example would be compsite1:3206 as a main site (works great) a...
Tue, 10 Jun, 2025 at 1:39 PM
My horizontal and vertical scroll bars in a map are no longer being displayed.
When returning to office, I found that the horizontal and vertical scroll bars in my map are missing so my dashboard info isn't visible. What would cause this? Article Comments Hello, can you please upload or send us some ...
Tue, 10 Jun, 2025 at 1:39 PM
Export probe sensors?
Hi, Is there a easy way to export sensors for one probe? Ill have a probe and the site we have monitoring wants to have ther own prtg monitor. So can we export notifications, logs, sensor graphs, triggers etc? Article Comments ...
Tue, 10 Jun, 2025 at 1:39 PM
Auto-Update stuck?
I have never had any problems with the auto-update function. But today it has been stuck writing dots to the screen for two hours. "Please wait... After installation the login screen will appear automatically" I have recently ...
Tue, 10 Jun, 2025 at 1:39 PM
IP address Management
In our Network, we are using many IP subnets. We already have PRTG in our system which is used to monitor WAN link Bandwidth Utilization. Can i use PRTG to manage IP address database? Regards, Anbu Article Comments Not at t...
Tue, 10 Jun, 2025 at 1:39 PM
SNMP sensor - Change channel Setting
Hello everyone, i'm new in this forum and i have a question about the channels settings of the SNMP sensor. I have a lot of objects with SNMP sensor but i need to change the channel settings one by one with the Data type from "...
Tue, 10 Jun, 2025 at 1:39 PM
IMAP sensor : socket error 10054
I am sending mail out our company email to gmail for the IMAP sensor. The sensor works but alternates between up and down. When it's down it reports this error, Sending Mail: Socket Error # 10054 Connection reset by peer. I have...
Tue, 10 Jun, 2025 at 1:39 PM
Alert on 30% traffic increase
Hi, is it possible to configure an alert (Notification) if the measured value of a sensor increases by x percent within a configurable window of minutes/hours? Example: I'm monitoring the router interface to the internet. I want...
Tue, 10 Jun, 2025 at 1:39 PM
Delete or move Historic Sensor Data
Unfortunately our harddisk is completely full - 6,5 MB left, so prtg has stopped working and i'm not able to logon to enterprise comsole. Can i move some historic sensor data to another harddisk to get prtg up and running and will there...
Tue, 10 Jun, 2025 at 1:39 PM
PRTG upgrade 13 to 14
Hi Paessler, We are looking to upgrade to the latest version of PRTG from 13.3.5.2952. How much downtime is required? Also are there any licensing considerations we need to consider when going from 13 to 14? Regards Rob Hamilton ...
Tue, 10 Jun, 2025 at 1:39 PM
How can i search Regular expressions file Content
Search String is: name=test1 flags=279 (with break) \b(name=Scalper)\n(flags=279)\b File Content: <content> name=test1 flags=279 window_num=0 name=test2 flags=279 window_num=0 <inputs> Article Comments Dear Mr. ...
Tue, 10 Jun, 2025 at 1:38 PM
PRTG: virtualized environment support for large installations
Dear support, we currently have a PRTG installation with around 6000 active and 6000 inactive sensors. According to the web site, above 5000 sensors the only supported environment is a physical host. Could you please confirm this is the...
Tue, 10 Jun, 2025 at 1:38 PM
JMX support
We have a number of Java application servers in our environment, typically web applications running in Glassfish/Tomcat. It would be great to use PRTG to monitor the state of these servers and their applications using JMX. Does PRTG hav...
Tue, 10 Jun, 2025 at 1:38 PM
Firewall blocks PRTG scans
I have to put the PRTG monitor server behind a firewall. Now I can only monitor ICMP/PING. Which ports should be allowed in the Firewall to be able to scan Hyper-V and VMware VMs behind the firewall? I would like to read WMI counters, SNMP ...
Tue, 10 Jun, 2025 at 1:38 PM
List of all devices on the maps
I’ve question about devices in different maps. If I remove a device I get an error on the map, which is logical, because this device is not available anymore. Therefore my question. Is it possible to see a summary/list of all devices out o...
Tue, 10 Jun, 2025 at 1:38 PM
Custom tools for device context menu
How can I create custom tools (like a starting a program for special management) for the device context menu? Article Comments Hello, Using the Enterprise Console, you can configure custom tools which are then available in a d...
Tue, 10 Jun, 2025 at 1:38 PM
V-Motion & Hyper-V Cluster
Hi Is it still not supported V-Motion with Hyper-V & PRTG ? when I change a VM to other node, the old host sensor gets red and the new destination host doesn't take the VM .... Article Comments hallo, still not suppo...
Tue, 10 Jun, 2025 at 1:38 PM
Monitoring a Linux Process's CPU/Memory Usage
Hi, I am trying to find a way of monitoring a Linux server java process in terms of its memory and cpu usage. Is there a way of doing this in prtg, and could someone give me some guidance please... :-) Thanks AJ. Article Comme...
Tue, 10 Jun, 2025 at 1:38 PM
Link Downtime Report and SLA Report
It is possible to generate a montly Link Downtime Report per group (Ex : Every ATT Link) ? And if it is possible, can I check this Downtime with a SLA Value (Ex : A report for every ATT Link that run down more than 95% of time) ? Best reg...
Tue, 10 Jun, 2025 at 1:38 PM
EXE/Powershell Scripts and Updating Limits
I have sucessfully created a custom powershell script and used the EXE sensor to monitor dynamic memory usage on a hyper-V host, including setting of warning and error limits at certain percentage levels based on the maximum dynamic memory ...
Tue, 10 Jun, 2025 at 1:38 PM
Get warnings and errors with api
Hi How can I show all warnings and errors via the API? We would like to build our own dashboard with multiply sources - and our prtg so own of them. Regards Dennis Article Comments Hello There are different possibiliti...
Tue, 10 Jun, 2025 at 1:38 PM
API | Channel Average Total
I am looking for a way to use an API and just get the channel total and average results, its this possible? ei: sensor + start end date = channels totals and aver. Article Comments Hello, please see the following article and...
Tue, 10 Jun, 2025 at 1:38 PM
condition for alert
it there anyway to setup in Enterprise console or web GUI: sensor fail --> do recheck 2-3 time immediately --> if all fail then alarm. Article Comments Dear Sicay Such a setting does not exist in PRTG. A future update ...
Tue, 10 Jun, 2025 at 1:38 PM
How can i export sensor's limits and thresholds in xml or csv.
I exported all sensors on probe via api, but i couldn't find any variant to export limits. Is it any chance to do it? Article Comments Hi, exporting limits is not possible. Sorry. Best regards Aug, 2014 - Permalink
Tue, 10 Jun, 2025 at 1:38 PM
How do I upgrade 9.x to 14.x ?
My currently PRTG is 9.x version and I have 14.x software & license . How do I upgrade my currently PRTG to 14.x step by step ? Should I backup any folder before upgrade process ? Regards, Ryan Article Comments BTW , could...
Tue, 10 Jun, 2025 at 1:38 PM
is there a way we can create a second live dashboard ? We want to be able to monitor certain specifi
is there a way we can create a second live dashboard ? We want to be able to monitor certain specific sensors . I managed to create a map but that is only static sensor updates onn the maps, is there a way to have the dashboard showing unde...
Tue, 10 Jun, 2025 at 1:38 PM
Cisco 6506 current and voltage
I have two 6506's and both report about 27ma for current and 0v for voltage. The current sensor is the Current 5012 and the voltage is the Voltage 5011. Both of these readings are below the low threshold and alarming. Is this an accu...
Tue, 10 Jun, 2025 at 1:38 PM
SNMP accesses floppy every 2 minutes
I currently have 5 sensors per machine on our network. Ping, Network, Virtual Memory, System Uptime, and Disk Free. On all of my PCs (about 30) that have floppy drives, snmp.exe accesses the drive every 2 minutes. This is whether the drive ...
Tue, 10 Jun, 2025 at 1:38 PM
v14 Notification schedules
I am trying to disable notifications based on a recurring maintenance window schedule. I have created the schedule, but cannot figure out how to link that with the notification settings under 'Root'. I have seen a lot of forum entri...
Tue, 10 Jun, 2025 at 1:38 PM
Channel data via API
Channel data seems to be reported via the Rest API (sometimes) via exponential notation like this: -000000000000062-0.1000. Most programming languages expect something like -000000000000062E-0.1000 or even better -62E-0.1. I'm using C# ...
Tue, 10 Jun, 2025 at 1:38 PM
PRTG and Juniper
I used MIBImporter to create sensors to monitor my VPN connections on Juniper SSG 140. It shows whether connection is UP or DOWN, but it's always in green. How to do I make that when its up its green and when its down its red? Thank...
Tue, 10 Jun, 2025 at 1:38 PM
prtg report shows hours i have not selected
HI we are currently using the latest version of PRTG Network Monitor 14.3.10.2422; I am running a report which shows me the downtime (Graphs and table with 15 min interval) with manually selected sensors. I also created a schedule timetable...
Tue, 10 Jun, 2025 at 1:38 PM
Problema Sensores
Boa tarde, estou com um problema que alguns sensores ou melhor a maioria deles estão como pausados, eu tento recriá-los e mesmo assim eles ficam como pausados. alguém poderia me ajudar nessa questão? Article Comments Verifiq...
Tue, 10 Jun, 2025 at 1:38 PM
Integrating PRTG with Outlook/Exchange?
Hello, I was wondering whether or not anyone knows if there is scope to integrate PRTG with Outlook? It would be fantastic if I could e-mail users/clients directly from the ticketing system, certainly when logging the ticket, updating a...
Tue, 10 Jun, 2025 at 1:38 PM
Does a remote sensor count as on sensor or multiple sensors on the core server?
Load balancing for large installations can be achieved by offloading sensors to remote probes as far as I can tell. Now let's say that I have a remote installation that I'd like to monitor and I need 500 sensors at that installa...
Tue, 10 Jun, 2025 at 1:38 PM
How to monitor active sessions / users for iis 7.0 ?
Is there are possibility to monitor the sessions / users that are currently active on a iis 7.0 webserver ? Article Comments Please see IIS Sessions/Connections with Network Monitor Jul, 2011 - Permalink Custom Sensor PT...
Tue, 10 Jun, 2025 at 1:38 PM
Installation. Hw .
Hello, I would like to know who could talk with me to include the right machine to install PRTG. We estimate about 5000 sensors. Is it better to virtualize a machine? Is it desirable to have specific HW like server and other equipment lik...
Tue, 10 Jun, 2025 at 1:38 PM
Sensor down immediately but ping available
Hi Support , I upgraded my PRTG from v9 to v14 (14.2.9.1690) recently and put the original configuration back . It worked for around 2 weeks . Last weekend , one of the cisco Nexus 7K device's sensor just sent out the "down"...
Tue, 10 Jun, 2025 at 1:38 PM
Can I Turn Notifications off for certain objects after working hours?
I was wondering, can you turn notifications off for non-critical servers and switches between say, the hours of 6pm and 8am? With all staff receiving alerts via their cell phones, it seems needless to have it pinging off at all hours if t...
Tue, 10 Jun, 2025 at 1:38 PM
How to make WMI SQL service sensors work again for cluster device?
Hello, We have an SQL cluster device added to PRTG, within this device we have added several WMI sensors. In this case we have 6 SQL services that are being monitored via WMI for over a year, about a week ago, 4 of those sensors went into ...
Tue, 10 Jun, 2025 at 1:38 PM
Embed rss feed into PRTG Map
Hi All, I am attempting to load rss feed into a PRTG map. I have setup a test feed with rssfeedconverter which loads the rss feed as html. http://www.rssfeedconverter.com/services/rss-converter/53f4235003575/snippet3198-2014082 I have ...
Tue, 10 Jun, 2025 at 1:38 PM
read-only users password change
Hello, i read this 4 year old article: https://helpdesk.paessler.com/en/support/solutions/articles/12473-is-there-any-way-to-let-non-adminuser-change-password and it says that read only users cannot change their passwords. they also can...
Tue, 10 Jun, 2025 at 1:38 PM
SNMP Library Sensor SNMPERR_BAD_SENDTO (SNMP error # -12)
I downloaded an MIB file that I converted using the MIB Importer and then copied it to the appropriate directory in PRTG. Everything went smoothly with the MIB importer and there were no errors. When I attempt to create an SNMP Library se...
Tue, 10 Jun, 2025 at 1:38 PM
How can I export WMI Event Logs in report format? Please help me out
Since I am using PRTG for network monitoring, i have a problem in creating reports. I want to create a report for only WMI Event Log for monthly basis. kindly help me out, also if possible provide me a sample report of how PRTG WMI Report...
Tue, 10 Jun, 2025 at 1:38 PM
Incorrect number of CPU
For many servers is listed an incorrect number of CPU. I think that this occurred after an update. This is done on virtual and also physical servers, OS 2003 to 2008R2. No real change, however, was not carried out. PRTG shows always one CPU...
Tue, 10 Jun, 2025 at 1:38 PM
Cluster Failover Node only shows the Cluster Probe Health, no other devices
I've setup clustering ok and it all shows fine (the health on both sides is 100%) but the failover node only shows the cluster probe health devices, I thought it would show pretty much all the other devices (although we have two remote ...
Tue, 10 Jun, 2025 at 1:38 PM
How do remote probes and remote users connect to a PRTG Cluster?
If I setup a PRTG Cluster with 1 or more standby nodes, how will the users interact with the environment if the primary or master node fails? Scenario:- My users and remote probes connect to my PRTG server via NMS.XXXXX.COM, which in norm...
Tue, 10 Jun, 2025 at 1:38 PM
Possible to change e.g. Disk free sensor for ALL devices
Is it possible to change the "global" settings for one type of sensor for all devices? E.g. I want to use Min 4Gb diskspace as a threshold instead of 25% for ALL my servers. Similar situation for CPU usage Article Comm...
Tue, 10 Jun, 2025 at 1:38 PM
Map custom object traffic RX/TX
Hello everyone, i want to create a custom object that shows RX and TX values of a SNMP traffic sensor. I already created the object, but how do I get the data for the RX and TX values? As I can see from the api guide this must somehow b...
Tue, 10 Jun, 2025 at 1:37 PM
How to group Sensors to Channels
Hi, I've imported and edited a MIB for our NAS-Solution (Dell NX-3500) which was provided by Dell. When I crete Sensors in PRTG they are split and I like to group them together, like channels. E.g: One sensor holds the name of my vo...
Tue, 10 Jun, 2025 at 1:37 PM
Does REST API support JSON formatting for Historic Data
XML data formatted with properties doesn't deserialize using the .NET DataContract serializer, so it would be advantageous to have correctly formatted JSON historic data. When requesting historic data via REST api in JSON format, e.g:...
Tue, 10 Jun, 2025 at 1:37 PM
Virtual Directory
Is it possible to change the PRTG management web server path to use a virtual directory from using servername.domain.com to something like severname.domain.com/prtg Article Comments No. I don't think so. But it is possible ...
Tue, 10 Jun, 2025 at 1:37 PM
Netflow not listing channels
I got PRTG Netflow v9 working with our ASA5505 (amazing given my normal skill set at Cisco stuff). And its happily plugging along except for one small...oddity that I'm assuming is a check box I missed. I have Top Talkers, Top Connec...
Tue, 10 Jun, 2025 at 1:37 PM
map custom HTML
Hi, We have a device that we cannot monitor via SNMP, but it does create a webpage on the same PC as the PRTG server. How can we include this htm page into the custom HTML insert? I have tried placing the files in the /webroot folder, a...
Tue, 10 Jun, 2025 at 1:37 PM
Custom Report Template
Hi, Can u help me , just a head start how to modify or create a new template that will show down sensors only in the report and not the green working sensors because it takes alot of time to review it if u have alot of sensors to report , ...
Tue, 10 Jun, 2025 at 1:37 PM
SDH network Alarm presentation in PRTG
Hi Team, I have a trail prtg version in which am trying to propagate the SDH network alarms . Please advise where I can propagate the alarms. Also i have converted the MIB file into OID file uploaded in server but not sure where to see...
Tue, 10 Jun, 2025 at 1:37 PM
Unable to generate reports
I am running PRTG Network Monitor V8 with th following version Installed versions: Server Service: V8.1.0.1628 Probe Service: V8.1.0.1628 Server Administration Tool: V8.1.0.1628 Probe Administration Tool: V8.1.0.1628 Import Tool: V8.1.0...
Tue, 10 Jun, 2025 at 1:37 PM
I have 2 routers in each location running HSRP. I have configured netflow to check the traffic. In m
I have 2 routers in each location running HSRP. I have configured netflow to check the traffic. In my case one out of two router works as the main router (primary router). But when I see the netflow data onto the router, It shows the same d...
Tue, 10 Jun, 2025 at 1:37 PM
Can PRTG Network Monitor take hardware & software inventory?
We need a program to take inventory of hardware and software for all computers in our domain Article Comments PRTG can discover hardware, try to discover what services the found hardware are running and then monitor most part o...
Tue, 10 Jun, 2025 at 1:37 PM
SNMP "Too Big (SNMP error # 1)
was trying to add sensors to me Core switch and got a "Too Big (SNMP error #1) on the System Health Other and System Health Temperatures sensors. is there any way to brake up these into multiple sensors with a few channels on each? ...
Tue, 10 Jun, 2025 at 1:37 PM
Don't update device name.
When I add a device manually and enter the name I don't want it to change from what I typed in. how can I stop this for a group or all devices? IE: I typed in : "ESX-1" Then after discovery it changes it to : "esx-1....
Tue, 10 Jun, 2025 at 1:37 PM
Can PRTG Network Monitor be installed on Windows Server 2003 x64?
One of our customer wants to migrate stalation from Windows Server 2003 (32 birs) to Windows Server 2003 x64. There isn´t performance issue on x64, is there? Thanks in advance! Article Comments Yes, and it runs better because...
Tue, 10 Jun, 2025 at 1:37 PM
How can I send a "net send" notification from XP / Server 2003?
My PRTG installation is running on a Windows 2003 Server / XP without an internet connection. So I want to use "net send" for notifications. Copying "net.exe" to the "C:\Programme\PRTG Network Monitor\Notifications\...
Tue, 10 Jun, 2025 at 1:37 PM
PRTG on Windows XP Pro x64
The Windows on your probe system is too old. Please update to at least Windows Server 2008 or Windows Vista(we strongly recommend Windows Server 2008 R2 or Windows 7) Should I be seeing this error? What does it mean? Do I need to upgrade ...
Tue, 10 Jun, 2025 at 1:37 PM
Change Color of a particular sensor alert
We monitor an EXE on multiple hosts, I use a WMI process sensor to monitor if the EXE is running and that sensor collects data like amount/size of processes attached to it etc. There are times when the EXE is not running and when it stops ...
Tue, 10 Jun, 2025 at 1:37 PM