kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Change Top 10 Least Available Memory To Show Mbytes Instead of %
Hi. How can I change the map Top 10 Least Available Memory to show Mbytes instead of % ? On all my devices I have changed the memory sensor to show Mbytes instead of %. Now i'm making a map and wants to add the Top 10 Least Availabl...
Tue, 10 Jun, 2025 at 10:11 PM
Graphs set to show percentage of a fixed value
On a 10GB cisco switchport, a vendor is providing me with 2GB synchronous bandwidth (CIR or shaped), but the interface graph does not properly reflect the usage as a percentage of the allowed bandwidth - 500MB of outbound bandwidth should s...
Tue, 10 Jun, 2025 at 10:11 PM
Change from Freeware to Commercial License
Is it possible to install the freeware version and at a later time purchase a commercial license and apply that to the existing installation? As opposed to a clean install. Article Comments Hello Josh, thank you for your KB-p...
Tue, 10 Jun, 2025 at 10:11 PM
Request timed out (code: PE014)
After i upgraded to the latest version of PRTG i get a lot of "Request timed out (code: PE014)". This was not an issue on the prevoius version ... This is on VMI sensors. Article Comments Hello, can you please send u...
Tue, 10 Jun, 2025 at 10:11 PM
How long can a password be in a Sensor Configuration
We try to have complex passwords for accounts that are used for services or tasks that exist on our network. What is the max length the password field allows under the credential section for a sensor. Article Comments Hi Josh, ...
Tue, 10 Jun, 2025 at 10:11 PM
Sensors
I'm using SMTP Server: Local Queue Length sensor for monitoring an MS Exchange server. This sensor displays the number of messages in the mail queue. However, I want the sensor to turn red or yellow after it reaches a specifc number of ...
Tue, 10 Jun, 2025 at 10:11 PM
Automatic logout
Hey guys, i have a question about the automatic logout function within the user interface settings of PRTG. We authenticate against an AD and i have set the automatic logout at 30 mins in the user interface settings. Now we have an ex...
Tue, 10 Jun, 2025 at 10:11 PM
HTML Object show on designer, but not in map
I have a map which i show on a screen with the external link (no login required). Now i added a "self html" object, which i filled with an iframe of a webpage. The iframe is showing correctly on the mapdesigner of the Enterprise...
Tue, 10 Jun, 2025 at 10:11 PM
Cisco ASA 5585-X clustering
Hi! We are trying to monitor a cluster (not a failover! a pure cluster) but we cannot monitor both cluster units; only the master one. Any idea how to do this? thanks! Article Comments Hello, thank you for your inquiry. Ho...
Tue, 10 Jun, 2025 at 10:11 PM
Add RDP hyperlink to Map Objects
Trying to find the parameter for the DNS/IP of a server during runtime. Would like to add a custom hyperlink for RDP to the map icons. Article Comments See: 1.) http://www.jjclements.co.uk/2010/02/21/rdp-hyperlink/ 2.) add ...
Tue, 10 Jun, 2025 at 10:11 PM
How do I solve this problem with Socket Error # 10061 Connection refused
When I use CPU Load sensor, it's show above error. How can I solve it? WMI: Connection could not be established (RPC Server not accessible. Port Error (Socket Error # 10061 Connection refused.) Article Comments Dear a23554,...
Tue, 10 Jun, 2025 at 10:11 PM
Question about the CPU Load sensor
Hi, Can someone please explain to me how the CPU load sensor work. For example I have set a threshold trigger to alert me when: CPU is over 80% for more than 15 seconds. My sensor polling is at every 60 seconds (default). Does the...
Tue, 10 Jun, 2025 at 10:10 PM
Is it possible to display the difference between Min and Max values of a sensor?
If I have a map with a 365 graph of a Pages Printed Total sensor is it possible to somehow display the difference between those values thus showing the total number of pages printed for the period of the graph? Article Comments ...
Tue, 10 Jun, 2025 at 10:10 PM
Average PING: Packet Loss with a Custom EXE/Script Sensor
Has anyone using PRTG been able to get average results for the packet loss channel on a PING sensor? I have been trying to use a SENSORSXML from PRTG Tools Family. I am using the the SensorAverageXML custom sensor, under the EXE/Script Ad...
Tue, 10 Jun, 2025 at 10:10 PM
snmp traffic monitor OID
We are looking to add the OID to the views on our n4000 dell switches to monitor the traffic. We added the prtg monitor but get a No such instance (SNMP error # 223). Does anyone know the OID so we can enable it on the switches? Art...
Tue, 10 Jun, 2025 at 10:10 PM
Roundtrip Failure POP3
Hallo, habe ein Problem mit einem Mail Roundtrip Sensor. Fehler: Connecting to POP3 Server: Error connecting with SSL. Exchange 2016 PRTG Version: PRTG Network Monitor 8.4.1.2283 wir haben ca 20 andere Mail Roundtrip Sensoren (gleiche ...
Tue, 10 Jun, 2025 at 10:10 PM
Probe/core handshake failed!
Hello everyone, I have a question. I want to install a remote probe on a hosting environment. We want to start using PRTG as our new monitoring tool on our clients servers and network devices. I am kinda new with PRTG but I have seen en...
Tue, 10 Jun, 2025 at 10:10 PM
Windows Service
I'm trying to find an 'How To' to setup monitoring for a Windows Server Service. I've looked and must be missing something because I would've thought that it's a common thing to do. Right now I just want to test, s...
Tue, 10 Jun, 2025 at 10:10 PM
PTFWinCertExpiration not finding cert
Based on the responses in several threads here, I downloaded and installed the PTFWinCertExpiration custom sensor. From Command line, it works PERFECT, returning the right number of days, however when I pass the parameters to the sensor in...
Tue, 10 Jun, 2025 at 10:10 PM
The server was stopped. No configuration file found
After a few weeks of no problem, suddenly I get: PRTG Network Monitor 16.2.24.4273 x64 The server was stopped System Emergency. The system was halted, because of the following: No configuration file found, but monitoring data for an...
Tue, 10 Jun, 2025 at 10:10 PM
Customized MAP icons lost after upgrade
Hello, An update of PRTG Network Monitor has been done from "Startup: Starting Core Server: PRTG Network Monitor 15.3.18.3510 x64 PRTG Network Monitor 1000" to "Startup: Starting Core Server: PRTG Network Monitor 16.3.25.54...
Tue, 10 Jun, 2025 at 10:10 PM
PRTG windows network card Sensor
I have added a basic windows network card sensor to 2 workstations with intel i210 and realtek network cards. Sensors are added successfully but i dont see any data on sensor. I do have same sensor on other servers and the data is showing u...
Tue, 10 Jun, 2025 at 10:10 PM
Eventlog Sensor
Hey. My goal - Monitoring of specific events on a file server. I want to be notified when there is "audit failure" and "success audit" for a specific folder on the server. My sensors are configured wmieventlogsensor-Secu...
Tue, 10 Jun, 2025 at 10:10 PM
What Process and Protocol is used to login an AD integrated user
We are investigating exactly how an AD user is authenticated to the PRTG portal. We know that a User Group has to be created wit AD integration with the user in the Security Group. What we don't know is how does PRTG accept the au...
Tue, 10 Jun, 2025 at 10:10 PM
check value of new Events in Windows Event Log
Hi Folks, we want to check, if an event id will created once within a hour. I want to check the event log every hour, if the event-id value is greater than 0 everythin is fine. If the event-id will not be found within one hour, the sens...
Tue, 10 Jun, 2025 at 10:10 PM
PRTG Map - User Login
Hi there, I have published my map and would like the User to Access it and look into sensor Details. The Map shows and after i click on a node the user must login. I would like the login first and after this the map. how can i do t...
Tue, 10 Jun, 2025 at 10:10 PM
Where do we look for the return code when a Notification runs an EXE
My EXE supposed to write to a file but the file is blank. Log does say Notification Sent. 8/8/16 1:56:12 PM System Health Notification Info Threshold Trigger sending EXE (Sensor/Source/ID: 1001/1001/2) 8/8/16 1:56:12 PM System Healt...
Tue, 10 Jun, 2025 at 10:10 PM
New Powershell VMM/Hyper-V Sensor not working
We have followed the documentation on the website about the new way to monitor VMM using PowerShell. When I add a device (vmm server) and select the templates my VMM does not get discovered. The error in Auto Discovery Debug Log is. 25-4-...
Tue, 10 Jun, 2025 at 10:10 PM
Limit sensors per probe
Is there a way to limit the number of sensors for a specific remote probe? Article Comments Using the SensorCount sensor and setting limits in the channel tab, you can get a notification when the number of sensors exceeds the li...
Tue, 10 Jun, 2025 at 10:10 PM
Maintenance Time
Hi there, I have a Server with Windows Services which i Monitor. Everyday at 8pm the Server backups up and is up again at 10pm. How can i pause the Monitoring every Evening? thanks alot Article Comments Please have a loo...
Tue, 10 Jun, 2025 at 10:10 PM
Easy sensor audit?
Just need to know how many total WMI sensors we have. I'm new to this company and I just started reviewing our PRTG servers as we get WMI false alerts everyday. Everything seems to be configured correctly, up to the point of total rec...
Tue, 10 Jun, 2025 at 10:10 PM
SNMP V3 compatiblity
hello, I have to enable SNMP V3 on my PRTG Platform so I whant to know if it is supported ? Thanks Article Comments SNMPv3 is entirely supported by PRTG, yes :) Aug, 2016 - Permalink
Tue, 10 Jun, 2025 at 10:10 PM
network sensor more than bandwidth
Is it possible to get mor informations about the network actions of a Windows Server 2008 R2? The normal network sensor tells you the bandwidth. but it would be nice if you can see more details of this card. Where does it connect to? Mayb...
Tue, 10 Jun, 2025 at 10:10 PM
Where to store customized icons for MAPs
Hello! Please advise where (which directory) I have to store customized icons for MAPs, so that in case of an upgrade not to loose them . Thanks, DanN Article Comments Hello Dan, You can store customized icons in the webro...
Tue, 10 Jun, 2025 at 10:10 PM
Few Questions Regarding Outbound Attempts from PRTG
In our environment we restrict not only inbound connections but also outbound connections from Windows servers. While this can be cumbersome to get products like PRTG operational it also sheds light on certain circumstances when viewing the...
Tue, 10 Jun, 2025 at 10:10 PM
PRTG SMTP Notification not working
Hello, I've setup PRTG installation and I got problem with SMTP Delivery notification. Here the debug collected from the PRTG core server: Stat Connected. Recv 17/01/2014 12:32:32: 220 MxSrv01.domain.local Microsoft ESMTP MAIL Service...
Tue, 10 Jun, 2025 at 10:10 PM
Is there a way to grab Minimum and Maximum value in traffic sensor?
Is there a way to show or grab min and max value in traffic sensor in the graph and table in historical data and report, if I set the interval for certain of time then the table and graph will show the min and max value in that interval. ...
Tue, 10 Jun, 2025 at 10:10 PM
Cisco ASA Netflow Monitor (no data since startup)
Hello, I am using a Cisco ASA 5510 and PRTG to monitor it. It works well with sensors configured using SNMP (SNMP Cisco ASA VPN users etc...) but I have configured ASA to export Netflow and it looks like something is wrong. ASA only sup...
Tue, 10 Jun, 2025 at 10:10 PM
MapObject
First of all, english is not my native language, but i hope it won't be too hard to understand my question. I want to edit some mapobject. I want the Table that shows the Alarms to not show the Alarms that are allready confirmed Sec...
Tue, 10 Jun, 2025 at 10:10 PM
Interface showing wrong speed
Added new sensor and the interface I want to monitor is showing wrong speed. It is showing 1GB instead of 10. Is there a way for me to change that?? Article Comments Where is this wrong speed shown? In the settings of an SNMP ...
Tue, 10 Jun, 2025 at 10:09 PM
I Cannot monitor server using WMI
Hi Guys, I face a problem when monitor my Win server 2008 R2. this server is behind router and only has some ports to open (using NAT). when I want to monitor using WMI I got this error : "" WMI: Connection could not be establis...
Tue, 10 Jun, 2025 at 10:09 PM
SNMP-TRAP-Receiver
I search a SNMP-Trap-Receiver for SNMPv3. Is this possible to found in PRTG Sensor Library? The actual Trap - Receiver is just for SNMP v1/v2. How can i install a Trap - Receiver for v3? thx wkr Frank Haase Article Comments ...
Tue, 10 Jun, 2025 at 10:09 PM
HTTP API for LastValue returning result with &lt prefix
Hi I'm trying to create a sensor compares the last result of two other sensors. One value should be less than 1. The other value should be 200-500 The problem i am having is that when the value of one sensor is less that one, i get...
Tue, 10 Jun, 2025 at 10:09 PM
Monitoring disk I/O from storage clusters
Hello! I am working with Windows storage clusters, and I am wanting to monitor disk I/O for the cluster object. The issue I'm running into is that if monitoring using WMI Logical Disk I/O BETA or Windows Physical Disk I/O BETA, I run ...
Tue, 10 Jun, 2025 at 10:09 PM
getstatus API returning Object not found
Hello everyone! I'm using the getstatus API to gather some statistics: http://myprtg/api/getstatus.htm but the returning JSON isn't complete. The fields that i need are not filled correctly (the ones marked "Object not found&...
Tue, 10 Jun, 2025 at 10:09 PM
Notification problem
I am using the built in server. Any idea about what is wrong? Status sending Email: DNS Server: 10.128.0.1 E-Mail: "email@address.com". Can not connect to MX servers for address email@address.com. Article Comments He...
Tue, 10 Jun, 2025 at 10:09 PM
Notification EXE querying Remote Probes
Hi, The PRTG Server located in Server1 is set to send a notification if Server2's (with PRTG Probe) CPU usage goes above 80% for 2 minutes (using threshold trigger). The notification runs an EXE that queries Server2 Top 10 processes. ...
Tue, 10 Jun, 2025 at 10:09 PM
PowerShell script not getting executed for a Sensor
I am trying to execute a PowerShell Script as a notification when a sensor goes down. PowerShell script is executed successfully for a local probe (Sensor on the machine where PRTG is installed). But it is not running for an IMAP sensor. So...
Tue, 10 Jun, 2025 at 10:09 PM
Problems in creating JMX sensor
I'm having trouble with the creation of Custom JMX MBean sensor, always return the message - Sensor returned no data points, Empty return. But, I can monitored in the VisualVM and I don't have problem. Below the parameters that ...
Tue, 10 Jun, 2025 at 10:09 PM
npf.sys causing crash on AWS remote probe
When installing a remote probe on a c3.4xlarge or c4.4xlarge AWS servers, the server immediately crashes. After some digging it is npf.sys that causes the crash. This driver is only installed by the remote probe installation. Is there a ...
Tue, 10 Jun, 2025 at 10:09 PM
License share with 2 PRTG
Hi all, Does anyone know 1 PRTG license can share will 2 PRTG server or not? My company already purchased PRTG license monitor 1000 sensors. This license already apply to a server and only consume 200 sensors. Now we want to build a...
Tue, 10 Jun, 2025 at 10:09 PM
Why I get a Socket Error # 11001 on a SNMP Cisco Health Sensor?
I try to setup an SNMP Cisco System Health Sensor on a CISCO Core Switch, but I receive the following error message: "Socket Error # 11001 Host not found". I tried with other SNMP sensors and function properly. I tried same ki...
Tue, 10 Jun, 2025 at 10:09 PM
Report Bandwidth Usage at a Particular Hour over the Previous Month
Hello Paessler Community! I'm new to PRTG, and after setting up the monitoring environment, I'm now looking to create some reports for one of my clients. One of their requests is to produce a report each month of the average band...
Tue, 10 Jun, 2025 at 10:09 PM
error connecting cisco switch sf300-24 with prtg
When ever i try to add traffic sensor to monitor my cisco sf300-24 switch i am getting the below error "Sensor does not get response from device. SNMP credentials are wrong or device does not support the required uptime OID (1.3.6.1....
Tue, 10 Jun, 2025 at 10:09 PM
Email Notification Issue
Hello, I'm new to PRTG, but I'm trying to learn as I go. I'm seeing a notification discrepancy with 'Send Email' option. The subject line is configured as: %device %name %status %down %message However, while using ...
Tue, 10 Jun, 2025 at 10:09 PM
How can I monitor free disk space within mounted folders?
We have several Windows filers where volumes are mounted into Folders. These Folders are not shared (except the filter\drive$\mountDira administrative share). Is there a way how I can Monitor disk utilization "within" these Fol...
Tue, 10 Jun, 2025 at 10:09 PM
S on top-left Corner on a public map
When im opening my created map with HTML, there are a lot of "S" in the top-left corner. There is a "S" for every mapobject and if i mark them with my cursor im marking a mabobject too ... If i add mapobjects to the map...
Tue, 10 Jun, 2025 at 10:09 PM
PRTG IPMI sensor not coping with password change
Connected the PRTG IPMI sensor to 4x Supermicro IPMI nodes with default ADMIN/ADMIN password no probs. Then after changing each password the IPMI sensor in PRTG wouldn't take the new password properly. Of course, I confirmed that I c...
Tue, 10 Jun, 2025 at 10:09 PM
restart service in a time window
I want to restart a service in a time window (between 05:00 and 18:00) outside this time window only a notification e-mail. Is this possible in PRTG? Article Comments It is possible by setting up two notifications. One that send...
Tue, 10 Jun, 2025 at 10:09 PM
SMNP Traps Sensor goes Back to up
Hi there I have installed SNMP Trap. Everything works fine. My Network devices sends a snmp trap every minute. So in PRTG i will check the Sensor every minute. So as soon as the first traps arrive the sensors changes to red. That's o...
Tue, 10 Jun, 2025 at 10:09 PM
Is it possible to send sensor messages to a syslog server?
It would be GREAT if we could send sensor messages to a Syslog server that does. As far as I know only when notifications are triggered can we send to Syslog. Is this correct? Article Comments You want all sensor messages sen...
Tue, 10 Jun, 2025 at 10:09 PM
Can't stop PRTG from redirecting port 80
I've got PRTG running on a dedicated machine and using SSL on port 443. I'd like to use port 80 for something else. I've followed the directions here: https://helpdesk.paessler.com/en/support/solutions/articles/76000063587-prt...
Tue, 10 Jun, 2025 at 10:09 PM
SNMP Response with different IP then request IP
Hi, we have a EMC Isilon which responses to SNMP requests with an different IP than the IP we requested to. For example we request the OID 1.3.6.1.4.1.12124.2.1.2.0 to destination IP 192.168.1.1 and the SNMP response is from source IP ...
Tue, 10 Jun, 2025 at 10:09 PM
Netflow v9 streams are seen in PRTG, but no graphs are generated
Hello Team, Do you know what could be the problem when I see strams e.g. in top talkers stats, but bandwidth is being showed as 0? So as result also no graphs are being generated for e.g. Total bandwidth place. Sensor is Netflow 9 stand...
Tue, 10 Jun, 2025 at 10:09 PM
PRTG - Can I have differents audio for different sensors o group of them?
Can I have differents audio for different sensors o group of them? In web page or in PC application? Article Comments Hello Alejandro, I'm afraid it's not possible to customize it further than described here. Kind r...
Tue, 10 Jun, 2025 at 10:08 PM
Veeam Cloud Connect Monitoring and Reporting
Hello, I tried to create a Monitoring and Reporting Solution for VCC Tenants via Ent. Manager RESTful API: http://mycloudrevolution.com/2016/08/16 ... onitoring/ I would appreciate your opinions and tests… Kind Regards, Markus ...
Tue, 10 Jun, 2025 at 10:08 PM
Row Colors On Graphs
Dose anybody know if you can change the alternating colour of the rows in the graphs to be darker for better contrast? At the moment the colour difference on our screens from one row to the next make if hard to tell. Article Comme...
Tue, 10 Jun, 2025 at 10:08 PM
Contact Support button: via unsafe SSLV3 ?
Within PRTG via the Contact Support button it's possible to make a Support call and upload log files etc. which is very handy It seems this is working via https://api.prtgcloud.com:443 but only via the unsafe SSLV3 protocol SSLV3 is...
Tue, 10 Jun, 2025 at 10:08 PM
Logging value from text file
I have a text file that has a series of values (it's actually weather sensor data). There is a single line in the text file, and that text file is overwritten every minute. I simply want PRTG to be able to read the (space separated) v...
Tue, 10 Jun, 2025 at 10:08 PM
Creating a failover sensor
Greetings. On one CISCO device we have a defined failover, in which a secondary VPN tunnel is activated if and when the primary tunnel fails. Both tunnel interfaces are defined by their custom SNMP OID's, in a "snmplibrarysenso...
Tue, 10 Jun, 2025 at 10:08 PM
What does the '+' sign signify after the core version number?
In Enterprise Console where it lists the Server Connections there is a column showing the Core Version. One of my Core Versions has a '+' sign after the Core Version Number. I don't remember doing anything different when loading...
Tue, 10 Jun, 2025 at 10:08 PM
SSH Script Sensor ignores value and status change
Hi, I have the following Script in /var/prtg/scripts/mysqld_openfiles.sh to monitor the open files from the mysqld process. #!/bin/bash num_proc="$(lsof -p $(pidof mysqld) | wc -l)" ret=0 retstring="mysqld open_files ...
Tue, 10 Jun, 2025 at 10:08 PM
Windows event log alert
Hello, I'm trying to set an alert that will trigger when ever windows event ID 2002 (Warning) that contains the text "Server certificate will expire on 0 days." can anyone please guide me? Thanks! Article Commen...
Tue, 10 Jun, 2025 at 10:08 PM
Template for Remote Probes?
We do remote support and therefore have a lot of remote probes, is there a way when adding a probe to have it generate a template with pre-assigned groups that I can manually add devices to later. I don't need it to run any auto-discove...
Tue, 10 Jun, 2025 at 10:08 PM
cisco wireless controller ap client monitoring
Dear all, I would like to monitor a list of client that connected to my cisco wireless at the given time. so far i have managed to monitor the number of AP/ client i would like to know who exactly is the client that connected, th...
Tue, 10 Jun, 2025 at 10:08 PM
Geo map location field problem
I have used location field of geo map and use coordinates of the location and it appears on the map and also put information of that location. Now whenever i put mouse on the location it shows location information on that position which is...
Tue, 10 Jun, 2025 at 10:08 PM
SQL notification.
Have sql sensor count value number columns of document. Value Changed and notification not work. "If Sensor Message Changes Ignore changes Trigger change notification" Article Comments Dear East The change trigger...
Tue, 10 Jun, 2025 at 10:08 PM
IIS Hybrid Sensors: Performance Counters and WMI
When there is an issue with the Performance Counters, the sensor will automatically fallback to WMI. After 24 hours it will test Perf Counters and if they are working correctly, will switch back to Performance Counters. My question is if th...
Tue, 10 Jun, 2025 at 10:08 PM
Hello
When I was Monitoring a Network With prtg? I saw All of the sensor in prtg For 5 Minutes Down and Then All of them Up then I saw Error was No Response[Check Fire wall add ....] [snmp Error 2003]. I checked the server and I saw Its ok . N...
Tue, 10 Jun, 2025 at 10:08 PM
Need an application to manage Wireless and LAN Access
Dear PRTG team, I need a solution to do the following on a LAN with wifi points - Enable providing access of devices to the LAN directly and through Wifi - Configure and limit internet usage per device granted access to a specific bundle ...
Tue, 10 Jun, 2025 at 10:08 PM
Probe connections behind a reverse proxy
Hi everyone, I've been trying to get a test prtg server working in Azure behind an Application Gateway. After following the guides it was easy to get the website working behind the proxy, but the probe doesn't seem to connect. ...
Tue, 10 Jun, 2025 at 10:08 PM
SQL Sensor v2 not working
I'm in the process of setting up the SQL Sensor v2. However when the sensor is executed it returns with and error - "No valid datatable was returned". If the SQL query used in the sensor is executed in SQL Managment studio i...
Tue, 10 Jun, 2025 at 10:08 PM
SMS Alerts on PRTG
Good day, I had installed prtg on PC (Named : BVNPRTG) and configured it to send sms in case 5 servers go down and it worked. The BVNPRTG network disconnected due to network erorr yesterday and PRTG send sms to alerts that 5 servers wen...
Tue, 10 Jun, 2025 at 10:08 PM
Oracle v2 sensor
Good evening, I updated PRTG and changed the old Oralce/MsSql/Mysql sensors with the new ones. Everything work except the Oracle one where I get this error "No valid datatable was returned". It worked a week and without change...
Tue, 10 Jun, 2025 at 10:08 PM
How do you send HTTP post data properly through PRTG?
Hello, We are using the HTTP transaction sensor to verify that our externally facing sites are up. I am getting the error: "URL # 3: Read timed out." once I get to the url that requires for data. How does PRTG like the POST dat...
Tue, 10 Jun, 2025 at 10:08 PM
How to deploy PRTG Server using a template installation
Hi, I have a PRTG Server, all configured to monitor itself using the default sensors. I'm doing this because it's easier to run notifications/exe locally when a threshold trigger is breached. I would like to use the same confi...
Tue, 10 Jun, 2025 at 10:08 PM
Suppress E-Mail Notifications on Recurring Schedule
Good day, We perform scheduled maintenance on a certain day of the month each month (let's say the third Thursday). Right now I believe we can set one time maintenance windows, but I don't see an option to configure a recurring m...
Tue, 10 Jun, 2025 at 10:08 PM
Can I have pop-up alert (a big one) in web page? In particualr little bigger than alert that appears
Can I have pop-up alert (a big one) in web page? In particualr little bigger than alert that appears in upper right side continues Website? Article Comments Hello, Thank you for your KB-Post. I'm very much afraid it's ...
Tue, 10 Jun, 2025 at 10:08 PM
File sensor age does not work well when in alarm
I have setup a file sensor, which is working good, it is set for files older than 2 days has to give a alarm or warning. When its going into warning, everthing is going well, but when I change the setting to go in alarm instead of warning...
Tue, 10 Jun, 2025 at 10:08 PM
Timely detect device
Hello, Can I set a sensor run at a fixed time everyday not a fixed interval? Like 5:00 AM everyday. Thanks you. Article Comments This can be done by adding a new interval under <your-prtg>/systemsetup.htm?tabid=2 in th...
Tue, 10 Jun, 2025 at 10:08 PM
Change multiple devices password
Hi, I have a problem with change device password. Because I have a lot of device, but I have to change all devices password timely. And each device has difference password. Can I use a program to change all devices password? Or can you te...
Tue, 10 Jun, 2025 at 10:08 PM
Windows update status sensor
Hello everybody, We are currently implementing PRTG on servers. There is a sensor called "Windows Update Status" sensor. The standard Upper error limit is 0.2. Now the question, what does that 0.2 mean? Does it mean 1/5th of a...
Tue, 10 Jun, 2025 at 10:07 PM
How to monitor a file older than 15 minutes
I would like to monitor *.dat files in a directory, because it is possible that there are generated multiple random named .dat files. When the software has processed the .dat file, the file is gonna to be deleted by the software. So if a fi...
Tue, 10 Jun, 2025 at 10:07 PM
Need help with PRTG recognizing Powershell outputs...
Hi guys, I am running the below powershell script to pull the number of days before our CA certs expire. $threshold = 9999 #Number of days to look for expiring certificates $deadline = (Get-Date).AddDays($threshold) #Set deadline da...
Tue, 10 Jun, 2025 at 10:07 PM
Determine the uplink port on a switch
Is it possible to somehow mark the sensor for the interface with the highest traffic on a network device? Article Comments This can be done with the following script: [string]$prtgHostName = "" [string]$prtgP...
Tue, 10 Jun, 2025 at 10:07 PM
How to set up a ping sensor to external IP for latency/outage testing
Hello. We are having potential issues with WiFi AP's that we are trying to gather failure data on. The AP's themselves are disconnecting from internet at consistent intervals. We need to gather data for our service provider that man...
Tue, 10 Jun, 2025 at 10:07 PM
SSL Problem
Hi, We have a single Device with 35+ sensors monitoring different SSL certificate expiry dates. Now that this current ptfsensor sensor is being removed in the next version I have tried the new SSL sensor and am getting the following error...
Tue, 10 Jun, 2025 at 10:07 PM
Would it be best to monitor Cisco device through primary network port or CIMC port?
When I try to add an SNMP Cisco sensor to PRTG to monitor UCS or Cisco Integrated Management Controller it fails and throws back an error 2003. Can you list the most common errors with Cisco UCS sensors and provide possible reasons and solu...
Tue, 10 Jun, 2025 at 10:07 PM
Does a WMI sensor take snapshots or download all data in a timeperiod?
If i set a WMI sensor to a 10 minute interval does it take a snapshot every 10 minutes or does it collect the last 10 minutes worth of data? Article Comments Hello Bryan, The WMI Sensor reveives the current values every 10 min...
Tue, 10 Jun, 2025 at 10:07 PM
web page is working but prtg can not check that page
I check different 4 web link on a web page. 3 sensor is up 1 sensor is down. But I know all of links are working. All sensors are HTTP sensor. Only one different beetwen sensors is that sensor has "" character in that sensor. Anyb...
Tue, 10 Jun, 2025 at 10:07 PM