kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Sensor Dell System Health "Warning" state yet all channels are green
I have noticed on a few of the "Sensor Dell System Health" sensors that the main channel "Global System Status" is in a "Non Critical" state. This turns the overall sensor into a [Warning] state. However all t...
Tue, 10 Jun, 2025 at 8:42 PM
SIP options for asterisk
Hello! I've tried to set up sip options ping sensor, but i recieve error: Device returned errorcode: 404 Not Found I've tried several sip accounts but I recieve the same error Article Comments Hello, thank you ve...
Tue, 10 Jun, 2025 at 8:42 PM
PRTG Network Monitor Version 17.4.36.3670 Download ?
I want to reuse the version 17.4.36.3670. I can not find download link 17.4.36.3670. Anyone can share. Thanks! Article Comments The installer for this version should be located in C:\Program Files (x86)\PRTG Network Monitor\P...
Tue, 10 Jun, 2025 at 8:42 PM
Is it possible to choose the email notification content?
Is it possible to choose the email notification content? Article Comments Hello lwidmer, Thank you very much for your contact. Yes, you can define custom notification content within the Settings tab of a PRTG notification. P...
Tue, 10 Jun, 2025 at 8:42 PM
Share Disk Free sensor and authentication
My Share Disk Free sensor fails because authentication is required. Cannot access network share: Access is denied(5) (code: PE030) Article Comments add the log on credentials in the device settings. Is the share on a windows...
Tue, 10 Jun, 2025 at 8:42 PM
Make a sensor activation depends on parents sensor value.
Hi I have some device I would like to monitor but only during some specific event, so I don't have useless alert when device are not reachable when it's normal they are off. My idea was to create a custom sensor which value woul...
Tue, 10 Jun, 2025 at 8:42 PM
Filter devices per OS
Is there a possiblity, that i can only see devices with a secific os? For example all servers with Windows Server 2008 R2? Article Comments Hello there, You can also set tags of your own in "Settings" tab of the devi...
Tue, 10 Jun, 2025 at 8:42 PM
Planifier capteur à heures fixes / Plan sensor at fixed times
Bonjour, J'aimerai planifier un capteur à 3h du matin et à 13h tous les jours. Comment dois-je procéder ? Merci. --------------- Hello, I would like to plan a sensor at 3am and 1pm every day. How do I proceed ? Thank you. Ar...
Tue, 10 Jun, 2025 at 8:42 PM
PRTG, Switches, and what's plugged in?
Hello, I was wondering, does PRTG have the ability to determine what ports servers, printers, and workstations are actually plugged into on the swithces? For instance, a mail server is plugged into Switch 1 port 36. Can PRTG report that...
Tue, 10 Jun, 2025 at 8:41 PM
SNMP HP ProLiant System Health
Hi, I've been trying for some time to get the SNMP HP ProLiant System Health sensor working on an HP Proliant Server. I receive an error "No such object (SNMP error # 222). I have tried to solve it by following similar cases o...
Tue, 10 Jun, 2025 at 8:41 PM
How to switch device between multiple templates?
Greetings all, We are running into a problem at our test site. We are using multiple device templates for the same device. One with minimal monitoring for normal situations and one with extended monitoring for diagnostic purposes. While w...
Tue, 10 Jun, 2025 at 8:41 PM
Version 18 Upgrade Maps Gone
Hi, I upgraded to version 18.1.37.13946 this morning and now a few of my maps no long have anything on them. Is this a know issue? Article Comments No, this isn't anything we have heard of. Can you open a support ticket a...
Tue, 10 Jun, 2025 at 8:41 PM
Can I have two remote probes on the same GID Running Simultaneously?
Currently we have a PRTG Server running a remote probe that we wish to decommission, and move to another server. However, we wish to retain all of the sensors on the current remote probe. We have accomplished this multiple times before us...
Tue, 10 Jun, 2025 at 8:41 PM
Cisco System Health Power Supplies
Hello, I have both Cisco 4500 and Cisco 3600x, I've experienced a power outage a few days ago. The 4500 device didn't show anything on the System Health Power Supplies sensor and the 3600 device showed an error on the System Health ...
Tue, 10 Jun, 2025 at 8:41 PM
Force login to PRTG Enterprise Console?
I have a shared (privileged and non-privileged users) lab server that is running all the PRTG services. For the PRTG Network Monitor web interface, I have the logins integrated into Windows Active Directory with "Admin" and "...
Tue, 10 Jun, 2025 at 8:41 PM
Sensors fail after internet outage
The internet connection of the monitored machines is fine, the systems are OK without problems. I have at my office a local PRTG server. If my local PRTG server losses the internet connection, the sensors state becomes down. When the inte...
Tue, 10 Jun, 2025 at 8:41 PM
Mapobject with iframe and button
Hello, I'm trying to create an interactive map. I created mapobjects with a small css that allows me to display another map in an iframe with :hover button. With 1 object everything is fine, with 2 too. But from 3 objects, I no longe...
Tue, 10 Jun, 2025 at 8:41 PM
snmpd timeout: No response from localhost
Hello All, I am running Centos 6.3 and attempting to use snmp v3 to query OID's on this server. Running Paessler's(https://kb.paessler.com) snmp tester 5.1.3 I get a no response from host. I have made sure that my iptables do not ...
Tue, 10 Jun, 2025 at 8:41 PM
SNMP HP Proliant ILO IML Status undefined
We use this sensor to monitor Proliant ILO status: https://www.paessler.com/manuals/prtg/snmp_hp_proliant_system_health_sensor We also get the undefined status from the IML channel (like in the picture from the KB-Article). Now there is a...
Tue, 10 Jun, 2025 at 8:41 PM
Multiple exclude keywords in HTTP advanced sensor (using to monitor mitel trust status)
I have a remote site deployed with a Mitel Trust (previously Shoretel Cloud) phone system. I desired a way to have my PRTG install monitor the status of the cloud hosted phone system. I was able to find this webpage: https://trust.sho...
Tue, 10 Jun, 2025 at 8:41 PM
SNMP Huawei NQA RTT average
Hello, I have a problem adding custom oid sensor. I would like to add custom oid for RTT average (nqaResultsRttAvg OID ID - 1.3.6.1.4.1.2011.5.25.111.4.1.1.26) - this oid is huawei equipment. (http://oidref.com/1.3.6.1.4.1.2011.5.25.11...
Tue, 10 Jun, 2025 at 8:41 PM
Keep Loosing External Access to PRTG Server
This issue only happens with PRTG, and I can't figure out the key reason why. I set up a Reverse Proxy on the DMZ, which points to the PRTG Core Server. All good, verified external access and it works. It's not until a few hours...
Tue, 10 Jun, 2025 at 8:41 PM
Monitoring forwarded event log
We have a computer that receives Windows Event Logs from other computers around the office. I would like to monitor the "Forwarded Events" event log but the PRTG system does not seem to be able to do this. Is it possible? ...
Tue, 10 Jun, 2025 at 8:41 PM
Scheduled Task Sensor (ScheduledTask2XML) no Access to locally running tasks
I am using the ScheduledTask2XML custom sensor to monitor a couple schueduled task within our company network. So far everything is working mostly well. Though I am not able to monitor a scheduled task that is located on the same compute...
Tue, 10 Jun, 2025 at 8:41 PM
Cisco System Health Other
When adding the Cisco System Health Other sensor, it will discover the light level info from the transceivers and works really well, however when adding new transceiver to the switch the only way seemingly to add these new transceiver into ...
Tue, 10 Jun, 2025 at 8:41 PM
SNMP sensors on QNAP NAS get no response after a while
Hello, I have set up SNMP sensors on a new QNAP NAS equipment (TS-470 Pro). The SNMP service has been activated on the NAS. After being set up, sensors collect informations properly for an hour or so and then fail with a 'No response&...
Tue, 10 Jun, 2025 at 8:41 PM
Azure Subscription Cost Sensor - Could not authenticate with AzureAD
Hi. I realise this sensor has just been realised and is still in beta, however was wondering if anyway else was having problems getting it working? I have followed all the instructions in the following articles, and checked twice. I am h...
Tue, 10 Jun, 2025 at 8:41 PM
PRTG Failover Cluster database migration
Hey there, just wondering how long it takes for the primary cluster to copy / sync the database over to a failover cluster at a site with around 2000 sensors? thanks, Brock Article Comments Hi Brock, This highly depends on...
Tue, 10 Jun, 2025 at 8:41 PM
NEW SENSOR REQUEST: Security sensor for devices that should not be on a subnet or behind a probe.
Want this feature implemented, too? Please upvote by clicking Thumbs up! As a PRTG user, I want to have a "matching" sensor checking for devices that should not be on a subnet/ behind a probe. The match can be made with the dev...
Tue, 10 Jun, 2025 at 8:41 PM
Security sensor for devices that should not be on a subnet or behind a probe.
Hello, I would like to have a "matching" sensor checking for devices that should not be on a subnet/ behind a probe. Give a HIGH ALERT notification Give as much as possible details about that device (start collecting and logg...
Tue, 10 Jun, 2025 at 8:41 PM
Dependence of one channel on another.
Hi. I have a SNMP sensor that shows the status of the interface on the switch. In it I added 2 channels Admin Status (with lookup table) - interface status enabled or disabled Status (with a lookup table) - the status of the interface ...
Tue, 10 Jun, 2025 at 8:41 PM
How to create average packetSize sensor
PacketSize (Byte) = BW(bps)/UnicastPackets(pkts.)*8 Using "Sensor Factory" this is not possible, because of the following error message: "Multiplication or division of two delta channels. (code: PE2007)" What cou...
Tue, 10 Jun, 2025 at 8:41 PM
Local Probe Replaced With PRTG Core Server
An update was installed and now my Local Probe shows Disconnected but a new PRTG Core Server is now listed. A ToDo ticket was generated stating "Important! Your monitoring is interrupted because the PRTG core server cannot accept incom...
Tue, 10 Jun, 2025 at 8:41 PM
Safari on iPadOS scrolling problem.
Hi, on iPad Pro, with 15.1 iPadOs, during browsing on the PRTG webpage with Safari, i can’t go at the bottom of the page because it reload and go to the top. How i can solve this problem? Thanks Article Comments Hello, I'...
Tue, 10 Jun, 2025 at 8:41 PM
Acknowledge sensor permanently and keep reseting itself.
More functionality needs to be developed around the sensors to acknowledge them. I have a scenario where I would like to permanently "acknowledge" the sensor, however the logic created in PRTG is of such a nature that if the senso...
Tue, 10 Jun, 2025 at 8:41 PM
Exclude a drive from WMI Free Disk Space
I have Google Drive installed on a PC that is being monitored by PRTG WMI Free Disk Space (Multi Disk) and this seems to be breaking the sensor with their new virtual drive. "The host's WMI system is returning invalid data: in cl...
Tue, 10 Jun, 2025 at 8:40 PM
PRTG not listing all Nexus 5k interfaces
Hi Community, I am adding nexus 5k switch to PRTG, which has 5 fex 2k switches, but PRTG does not list any of the 2k switches interfaces, so I am not able to add SNMP sensor on it. Can anyone help please? Article Comments Hell...
Tue, 10 Jun, 2025 at 8:40 PM
Make comments required for pausing a sensor
Is there any way without getting into the javascript and maintaining local changes to require a comment before allowing a user to click 'submit' when pausing a sensor or device? Having this feature would make our reporting on paus...
Tue, 10 Jun, 2025 at 8:40 PM
monitor device only when online
Hi, Is it possible to implement some kind of logic to monitor device only when it's online? When is offline I'd like to not get alerted and not being shown as down status. This would be useful in i.e AVD (Azure Virtual Desktop) ...
Tue, 10 Jun, 2025 at 8:40 PM
Sensor System Health CPU getting error running the latest version of PRTG
The queries for the following channel IDs returned no data: 2 (code: PE269) Article Comments This error message occurs due the index of the required OIDs changed. In this case, PRTG does not "find" the corresponding in...
Tue, 10 Jun, 2025 at 8:40 PM
Setting false positive alarms
Hi, I have some servers that use 90% or 100% CPU during some high load processor and I often get CPU warning in PRTG. I wanted to configure for the alarm to be generated if they continued for after one hour with 90% collections. I tri...
Tue, 10 Jun, 2025 at 8:40 PM
Execute Powershell on drive sensor alert. How to pass Device and Drive parameters
On lines 19 & 20 I am trying to get the Device and drive that is alerting and kicking off the PowerShell script to tell us the top 10 largest files. 2 questions how do I get the parameters from the alert and how do I get PRTG to execu...
Tue, 10 Jun, 2025 at 8:40 PM
Unable to use custom lookup for multiple sensors monitoring a device
The HP Comware 5510 switch has multiple PSUs. I have created multiple SNMP custom advance sensors monitoring these PSUs. I have also created a custom lookup to show the state of a HP switch power supply. However, it appears that only one SN...
Tue, 10 Jun, 2025 at 8:40 PM
Map designer
I have a Microsoft SQL v2 sensor collecting a total count of orders in our system. How can I display that number only in big on a plasma TV? Article Comments Hello, Thank you for your message. Regarding what you would like t...
Tue, 10 Jun, 2025 at 8:40 PM
alert when Load Balancer with Dynamic IP Address changes
Hi, I was trying to use prtg to monitor a couple of AWS Load Balancers so when the IP Address changes, I would get an alert. Right now I am using a DNS v2 monitor, and it is scanning the load balancer, and returning the two IP addresses, ...
Tue, 10 Jun, 2025 at 8:40 PM
SSL Security Check
Is there a way to only monitor TLS 1.2 SSL3.0, TLS 1.0 and TLS 1.1 is completely blocked in our environment and is causing errors when the Sensor probes for its state. Article Comments Hey, You can create the SSL Security Chec...
Tue, 10 Jun, 2025 at 8:40 PM
VMWare VCSA 6.7 u1 Support
Running Version 18.3.44.2059, after upgrading my VCSA to 6.7 u1 I'm getting "Input string was not in a correct format." for sensor VMWare Host Performance (SOAP). I'm assuming this is a compatibility error. Just checking...
Tue, 10 Jun, 2025 at 8:40 PM
Is it possible to update KEX algorithms used by the SFTP sensor?
Hello, Due to some known vulnerabilities with various weak ciphers and algorithms, we have removed them from our FTP software today, but this had the side effect of breaking our SFTP sensors. Are you perhaps using an older OpenSSH library t...
Tue, 10 Jun, 2025 at 8:40 PM
SNMP error # -2003
we are facing intermittent issue, for every five minutes the interface is going down and again its coming up . there is now any fluctuation in link. Below is the error code . No response (check: firewalls, routing, snmp settings of de...
Tue, 10 Jun, 2025 at 8:40 PM
How to whole period get percentile using API
Currenty, when using API for XML or CSV we can get Percentile value for every average item. But we need percentile for the whole period (1 month) same as when quering "HTML" format <item> <datetime>2021-11-01 00...
Tue, 10 Jun, 2025 at 8:40 PM
Azure AD Connect status ?
Hi, On the front page of https://admin.microsoft.com we can see the actual Azure AD Connect synchronization status – is it possible to monitor this status, get an alert if it’s red and haven’t synchronized for X hours? Article Com...
Tue, 10 Jun, 2025 at 8:40 PM
How to create custom sensor and its oidlib file with OID info for adding to PRTG SNMP Library Sensor
I have the OIDs of a device that I need to monitor. Would like to add them to PRTG SNMP Library Sensor. I have managed to create an oidlib file using the Paessler MIB importer. However, the sensor is always created as SNMP custom advance se...
Tue, 10 Jun, 2025 at 8:40 PM
Maintenance not extended
Hello, I have license ending in VVKQQW and PRTG says "Maintenance until 31/03/2021 (-224 days left)" however this was renewed via a reseller and when I press the "BUY PRTG MAINTENANCE" it shows Maintenance until: Marc...
Tue, 10 Jun, 2025 at 8:40 PM
Monitoring linux update
Hello. I would like to know how i can see if a linux server need to be update. I've install and test prtg mini-probe. And it's working on the probe. The mini-probe can monitoring other linux server or i have to install the min...
Tue, 10 Jun, 2025 at 8:40 PM
H3C OIDs CPU and Memory
Hello, I have a Switch core from vendor H3C so I'm trying monitor CPU and Memory from it. I have got the MIB OIDs from hp site and I converted them with "Paessler MIB Importer" I created a sensor to monitor CPU but it...
Tue, 10 Jun, 2025 at 8:40 PM
UDP port 68 could not be opened.
Hello, I'm running into a issue on a probe server with the following probe device error: The UDP port 68 could not be opened. To resolve this issue, make sure that the port is not in use. Also make sure that the port is opened in your...
Tue, 10 Jun, 2025 at 8:40 PM
Scaning Interval don't be respect in Live Data.
We are running a very long PRTG instalation, everything was OK without any change, but recently we have in some sensors (not all) (SNMP custom) a non-sync Scaning interval. The setup is for Scaning interval 30s, and we can see Live Data ...
Tue, 10 Jun, 2025 at 8:40 PM
[OPEN] Improvement on "Pause" function, "Schedule" function or both.
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As there are a lot of recurring automation process that being ...
Tue, 10 Jun, 2025 at 8:40 PM
Is it possible for a change of file contents to Alert, not just Trigger 'change' Notification
Hi I need to monitor a file on a Windows machine and have it Alert if the contents of the file changes, eg. an executable that has been modified. The File Sensor, with its Specific "Monitor File Content", works perfectly EXCEP...
Tue, 10 Jun, 2025 at 8:39 PM
DHCP Sensor greyed out.
Hello, maybe I am missing something in my first configuration. Basically I want to add the DHCP sensor to a device but the sensor is greyed out. My device is a firewall on the same subnet of PRTG. Reading the manual: -- You can only crea...
Tue, 10 Jun, 2025 at 8:39 PM
Dependencies for Device/Ping and other sensors?!
Hello, Can you help me with Dependencies setup, please ? I have 2 hosts in this example : Switch 10.10.10.1 with Ping Sensor Camera 10.10.10.2 with Ping and SNMP sensor I want: When Camera ping is down, pause SNMP sensor (simp...
Tue, 10 Jun, 2025 at 8:39 PM
Migrate only one Device to an existing Configuration
Hello I'm facing the issue that a customer has a mobile UPS to be moved to 7 different locations. Each location has its own PRTG. Now I set up the monitoring for the UPS at one location, the same setup (only for the UPS part) should be ...
Tue, 10 Jun, 2025 at 8:39 PM
How can I pull information from the PRTG Sensors into a custom webpage widget?
Is there any support for pulling sensor information to an external source? I'd like to ( for example ) make custom widgets for a php website that use PRTG sensor data. For example one dashboard sensor would be a router CPU usage but I w...
Tue, 10 Jun, 2025 at 8:39 PM
How to monitor backups (BackupExec, Arcserve, Acronis...) with prtg 12 ?
Hello, I read that the new PRTG version (12) is able to Monitor backups job (Arcserve, Backupexec, Acronis...) using email backup notifications. Could you please tell me how to do ? Thanks Article Comments This is done via the...
Tue, 10 Jun, 2025 at 8:39 PM
Problem setting up SSO for PRTG in Azure AD
I'm setting up SSO in PRTG to work with our Azure AD. I have followed all the Paessler guides for the setup beginning with adding PRTG to the app registrations and the PRTG SSO configurations. When I click the "load Configuration&q...
Tue, 10 Jun, 2025 at 8:39 PM
Lesen eines nested tags mit dem HTTP XML/REST Value sensor
Ich habe diesen Beitrag gelesen und versucht daraus eine Herleitung in meinem Fall zu machen. Allerdings komme ich nicht weiter: https://helpdesk.paessler.com/en/support/solutions/articles/760000635113223-how-do-i-extract-values-from-xml-no...
Tue, 10 Jun, 2025 at 8:39 PM
Push notification didnt work. How can i fix it ?
Hello i have fresh and clean installation of PRTG Network Monitor 21 on Windows 10 LTSC. Right after install i have deploy some checks like HTTP FULL WEB and some ping checks, after these i setting up domain name to my prtg server and add ...
Tue, 10 Jun, 2025 at 8:39 PM
Export Syslog Messages to file
Hi Team, I'm preparing PRTG for our Customer. They asked for create report file with messages which appear under syslog sensor. Could You please advise how Can I export Syslog Messages to file - for example .xml format. Regards, Ja...
Tue, 10 Jun, 2025 at 8:39 PM
How to turn PRTG Core Server into Probe
My company changed its firewall policies so now I'm trying to implement a small standalone PRTG Core Server into my main one by degrading it into a probe. That way I would be able to manage all devices from one interface. So I thought I...
Tue, 10 Jun, 2025 at 8:39 PM
Down Sensors for Remote Users
We have Remote users which we monitor via PRTG via tunnels which come up and down on our router, when they go offline it turns our Graph red. Is there a better way we can represent them going offline instead of showing as a down sensor? ...
Tue, 10 Jun, 2025 at 8:39 PM
How to display an octet string value in the channel - without clicking on the device link
Hello, My challenge is the following. Among meny other broadcasting equipment, we have a bunch of professional satellite receivers. One of the monitored properties is the "Service Name" that displays the name of the TV channel t...
Tue, 10 Jun, 2025 at 8:39 PM
How do I monitor if any file in a folder grows beyond a specific size
Kind of a two part question: What is the best way to monitor a folder that contains a bunch of files and alert if any one of those files exceeds a predefined file size? Keeping in mind I cannot control the file names and they routinely ...
Tue, 10 Jun, 2025 at 8:39 PM
Has there been any more progress on a process to fix error PE017?
The current knowledge base article for error PE017 says there is no solution. Has there been any progress in this area? Obviously I'm asking because one of my Windows 10 probes has started throwing that error (and I do have Avast ant...
Tue, 10 Jun, 2025 at 8:39 PM
Check a certain string in a dynamic site
Hello, HTTP Advanced sensor works great for checking a string in a static websites. Am looking for a way to do the same thing but in a dynamic website that generate content using JavaScript. Thanks for your help! Article Commen...
Tue, 10 Jun, 2025 at 8:39 PM
VMware snapshots
Are there plans for being able to monitor snapshots in VMware? I've created a custom SSH sensor to achieve this with powershell and plink, however it is resource intensive. Article Comments Hello, I'm afraid currently...
Tue, 10 Jun, 2025 at 8:39 PM
Ports used by HTTP Advanced Sensor
I am running a PRTG instance that I have monitoring an IP address for ping and if a website is accessible. The IP address is on a secure VLAN so I only want to pass through what is necessary between these VLANs. I noticed the ACL is block...
Tue, 10 Jun, 2025 at 8:39 PM
WMI Windows Updates Status Error after Server Update
Hello, we've got an error on some our servers after the last comulative Windows Updates. The Error message: "Der WinRM-Client hat einen Status in Bezug auf eine ungültige HTTP-Anforderung (400) empfangen, aber der Remotedienst ...
Tue, 10 Jun, 2025 at 8:39 PM
Zustandssymbole anpassen
Hallo Zusammen, ich würde gern an den Map Objects Teilweise Indikatoren ausblenden und zudem gerne die Schriftart und Schriftgröße anpassen. Und das Objekt gerne so einstellen das gössen veränderlich ist und die Farbe ja nach Status anpas...
Tue, 10 Jun, 2025 at 8:39 PM
Default Icon on Maps
Is there away to change the default Map Icon characteristics? When I pull in a device from the Device Tree each time I have to change the icon. Trying to speed things up when I have a map with 500+ devices. I can't seem to find a place...
Tue, 10 Jun, 2025 at 8:39 PM
[DENIED] Sync custom sensors between core server and probes
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have my custom sensors synced from m...
Tue, 10 Jun, 2025 at 8:39 PM
Basic Cloud Heartbeat Monitoring
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story We would benefit from having PRTG send basic "proof of li...
Tue, 10 Jun, 2025 at 8:39 PM
Can't Get WMI to Work
End goal, I have 2 application services (installed by the application) that I need to monitor to make sure they are running and alert me if they are not. I have tried everything I know to do and I either get a message from PRTG that the a...
Tue, 10 Jun, 2025 at 8:39 PM
Please Help me for this script... I'am not DEV
Hello, I would like to be able to build a powershell script that would allow me to interface with APIs on a server and get the values ??from prtg. when I use the query: Invoke-WebRequest -Uri "http://192.168.168.101/xmlapi/?token=...
Tue, 10 Jun, 2025 at 8:39 PM
PRTG to monitor printers
Hi, i'm using PRTG a couple days to monitor some printers, but, i have some problems to get Toner level information with SAMSUNG Printers, PRTG have a sensor to other models of printers like RICOH,HP, but to use SAMSUNG im using a custo...
Tue, 10 Jun, 2025 at 8:39 PM
Feature Request: Have snmptraffic sensors show interface utilzation percentage
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want snmptraffic sensors to poll the interfa...
Tue, 10 Jun, 2025 at 8:39 PM
Can you create notifications from Syslog Receiver Sensor?
I am wanting to create email notifications form the messages tab of the Syslog Receiver. I do not see an option to do this and was wanting to know if it was possible? Article Comments Hi there, You can send notification if a ...
Tue, 10 Jun, 2025 at 8:38 PM
How to pass credentials to custom sensor?
I am working on a powershell script for a custom sensor. I can see from the manual (https://www.paessler.com/manuals/prtg/custom_sensors#command_line) that you can pass Windows or Linux credentials. Are there similar parameters for the '...
Tue, 10 Jun, 2025 at 8:38 PM
Dell PowerEdge Sensors
Setting up a new Dell PowerEdge 350 G15 Server (Windows Server 2022 Standard) Installed the Dell OpenManage Admin for Managed Node and the SNMP server role but I'm unable to use the Dell System Health or the PowerEdge Physical Disk se...
Tue, 10 Jun, 2025 at 8:38 PM
Monitoring MobileIron MDM Environement
Does somebody have a powershell script or anything else for monitoring his MobileIron MDM environement? I saw some scripts for nagios so i guess that should be possible for MobileIron as well, but i'm sadly bad on scripting... A...
Tue, 10 Jun, 2025 at 8:38 PM
Powershell Query to check Citrix Licensing
Hey guys, Wanting some help on how I can write a powershell query that PRTG can understand. Im trying to provide some counts on Citrix licensing. I have currently have this: gwmi -class "Citrix_GT_License_Pool" -Namespace &qu...
Tue, 10 Jun, 2025 at 8:38 PM
Multiple lines in a map , between 2 devices.
On the PRTG maps, it's possible to link multiple line links regarding to the links used to interconnect two or more devices? this is for monitoring graphically when a link or various links between 2 devices are down... Article...
Tue, 10 Jun, 2025 at 8:38 PM
Auto Login in Kiosk Mode
Hi, I am trying to find a way to auto login to a PRTG account on my Raspberry Pi to act as a kiosk display. I have managed to configure Chromium to open the Maps I want in fullscreen mode and in Kiosk mode and it works perfectly fine. But...
Tue, 10 Jun, 2025 at 8:38 PM
Acknowledged Alarm Color
We're currently on version 18.2.39.1661+. Is there any way to change the color of acknowledged alarm from pink to lets say yellow or something? There are some non critical devices that go up and down, we monitor them but would like th...
Tue, 10 Jun, 2025 at 8:38 PM
HTTP XML Sensor: Rain Value not found if it's not raining
Hi guys, we're setting up Weather Monitoring for several locations, because we have installed several microwave links and just want to know how the weather is at those locations. As I found on PRTG Demo Website, I want to use http://api...
Tue, 10 Jun, 2025 at 8:38 PM
Error sending "SMS": Number=XXXXXXXXXX, Message=HTTP/1.1 403 Forbidden
Hi, While using Customer URL based API for sending SMS I am getting the following error - Error sending "SMS": Number=XXXXXXXXXX, Message=HTTP/1.1 403 Forbidden But when I am copy pasting the same URL via browser, SMS sending is...
Tue, 10 Jun, 2025 at 8:38 PM
User login issue
Has anyone come across this error before ? New ticket: Potential Malicious Login Blocked Login blocked of user "User", reason: failed sanitization checks: fullname - no user object was created if initial login In AD the acc...
Tue, 10 Jun, 2025 at 8:38 PM
Minimum scanning interval for MODBUS TCP Sensors
PRTG 21.4.72.1649 I need to implement PRTG in an industrial environment to use MODBUS TCP sensors that interrogate PLC registers at frequencies of 5 to 10 seconds. The total of sensors will be less than 100 Is it possible to carry out...
Tue, 10 Jun, 2025 at 8:38 PM
Clock on PRTG Dashboard
We run several Dashboards from a dedicated workstation, of which one is PRTG. On occasion the browser automatic refresh fails, so the display goes stale. There is a very very small refresh countdown timer and current time display on the b...
Tue, 10 Jun, 2025 at 8:38 PM
Filter Trap Receiver messages in Trap Factory
Hi! I have set up an Trap Receiver on my probe to get all traps from my Cisco switches. Now I want to set up different Trap Factories and have them do different things depending on the messages I get in my receiver. So how do i filter the...
Tue, 10 Jun, 2025 at 8:38 PM
Syslog receiver logs lost?
Based on this article Best Free Syslog Servers for Windows of 2020, I selected PRTG for its syslog receiver. PRTG did a lot more, and I also let it run a few dozen sensors to ping various systems. When the 30 day trial expired, my sys...
Tue, 10 Jun, 2025 at 8:38 PM