kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

script ssh : prtg incorrect response format
Hello I try to run a script to see a folder exist or not but prtg return : incorrect response format. My script : #!/bin/bash if [ -d /root/autofs_daemon/ ]; then echo "1:OK" else echo "0:BAD" fi Article Comm...
Tue, 10 Jun, 2025 at 8:23 PM
Can i somehow integrate Trello with PRTG?
Hi guys. I had some crazy idea today and wanted to share this. We use Trello in our team for organization of dates, troubleshooting deadlines and etc. And i had an idea (if that is possible) to integrate the action of put some sensor on a D...
Tue, 10 Jun, 2025 at 8:23 PM
Filter donuts
Hi, I have a device group which contains 3 sensors for each device. I use a donuts on a map but it displays the number x 3 ! Is it possible to filter donuts on a specific sensor (for example pingsensor) ? Article Comments Hell...
Tue, 10 Jun, 2025 at 8:23 PM
[OPEN] CSV Report
User Story As a PRTG User, I would like to be able to have a CSV Report instead of a pdf report. Details of User Story The current csv outputs does not work for me. I would like to have a similar output provided in a pdf tabular repor...
Tue, 10 Jun, 2025 at 8:23 PM
Syslog-Probe: Error or Message when no incoming Message in a timespan
Hi, I have a Syslog-Probe and it's working. But I need an error/notification, if the laste message is older than 10 Minutes. Is there a way for that? I set a speed-trigger with "if chanel notification for 600 seconds equals 0/sec...
Tue, 10 Jun, 2025 at 8:23 PM
PRTG Desktop does not display favorites
The "All Objects" display option in the Devices view works as expected but the Favorites option doesn't show anything. PRTG Server and Desktop are both on the most current version although the favorites display hasn't work...
Tue, 10 Jun, 2025 at 8:23 PM
Confusion with schedule hours/days buttons and their colors
If I click All Off in the Schedule creation window, the days and hours all turn Blue. If I hover over any of those, it will say "Mo On" or "0:00 On" but the checkboxes are all unchecked. In my mind, if a button goes from...
Tue, 10 Jun, 2025 at 8:23 PM
Sensor IIS 6.0 SMTP Sent
Hi, Currently trying to use IIS 6.0 SMTP Sent sensor on our SMTP server but getting 'Classes not found: "Win32_PerfRawData_SMTPSVC_SMTPServer" (code: PE235)' Any help? Thank you. Article Comments Hi there...
Tue, 10 Jun, 2025 at 8:23 PM
An old Cisco ASA 5540, PRTG 22.1.75.1594 and Netflow V9 sensor
Hello PRTG team. So, yesterday i've upgraded my PRTG installation from v17.3.33.2830 to 22.1.75.1594 and ran into a trouble. Can't make PRTG to accept Netflow flows from our old Cisco ASA 5540. So, what i've tried so far:...
Tue, 10 Jun, 2025 at 8:23 PM
PRTG Fortigate Beta Sensors System y VPN
ERROR Creating new VPN and statistics for Fortigate, and configuring API Token, error arise. What could be the problem? Kind regards SYSTEM: PRTG Network Monitor 22.1.74.1869 x64 Auto-Update Status Version 22.1.74.1869 successfully instal...
Tue, 10 Jun, 2025 at 8:23 PM
Remove Status of Processing (Process: 0%) in PRTG Report
Hello, Can we remove/change status of Processing (Process: 0%) into idle without generating reports? We are able to generate reports in HTML but does not want to generate into PDF. Tried to find cancel/abort for generating reports, b...
Tue, 10 Jun, 2025 at 8:22 PM
API single call returning multi sensor channels
Good evening everyone, I need to retrieve a large amount of sensors (and their channels) with one API request and return the whole list in JSON or XML. Unfortunately I can't seem to get any further than either having all the sensors ...
Tue, 10 Jun, 2025 at 8:22 PM
Anzeige Rechts in Live Graph
Guten Tag Ist es möglich, die Y-Achse beim Live Graph rechts anzeigen zu lassen? Folgendes habe ich eingerichtet: Neue Map mit dem Sensor: CPU Load (Live Graph, 2 hours) Bei diesem Graph möchte ich nun die Y-Achse rechts anzeigen, da d...
Tue, 10 Jun, 2025 at 8:22 PM
Remote Probe traffic and security
I want to install a remote probe at a customer site, and connect this over the internet to our PRTG server. The customer is asking what kind of traffic will be sent and want to know if it is secure enough. I can restrict this in the firewa...
Tue, 10 Jun, 2025 at 8:22 PM
Account type to monitor linux
Good night I would like to know if I can use an account without being root or administrator, to monitor sensors via ssh example a su account, would it serve or some other type of account? Article Comments Hello Daniel, Thank y...
Tue, 10 Jun, 2025 at 8:22 PM
Monitor IBM DB2 Database : Connection string syntax
Hello, I have to monitor IBM DB2 database. So I understand that I have to use ADO SQL sensor (https://helpdesk.paessler.com/en/support/solutions/articles/76000063187-how-to-set-up-the-sql-v2-sensors-in-prtg-is-there-a-guide). ...
Tue, 10 Jun, 2025 at 8:22 PM
Dcom issue unable to communicate with the a few computers a few times a day.
We are seeing issues during the day where around our PRTG sensor will have a brief inability to communicate with around 5 servers. They are all on the same LAN as the server running PRTG. In the windows event viewer I am seeing these errors...
Tue, 10 Jun, 2025 at 8:22 PM
is PRTG Compatible with APC Netbotz 250?
I'm looking to set up a temperature monitoring sensor in a server room - basic - but want to log temperature into PRTG. don't want to buy until i can make sure it is able to connect? Article Comments Hello there Chris. ...
Tue, 10 Jun, 2025 at 8:22 PM
How can I use Google Weather Maps and Traffic Maps as map objects in PRTG Maps?
Google has recently enabled two new weather layers for Google Maps (weather and cloud coverage), see: Weather Layer now available in the Google Maps API Also the the traffic map layer has been around for some time. How can I use these i...
Tue, 10 Jun, 2025 at 8:22 PM
TimeSeconds channel unit does not work properly with Float
Hello TimeSeconds channel unit is not properly processed when the Unit is Float. Is this intentional? Sensor code: Write-Host @" <prtg> <result> <channel>Good</channel> <value>8192</value&...
Tue, 10 Jun, 2025 at 8:22 PM
PRTG and BACnet - building state monitoring
Hello, I am interested in the interaction between PRTG and Bacnet. I haven't had anything to do with Bacnet so far, so unfortunately I don't have any experience of what to look out for. We would like to query bacnet components w...
Tue, 10 Jun, 2025 at 8:22 PM
how can i create a map showing all sensors by a tag
until now we installed prtg, got all the sensors running, but now i want to have different views. and preffered by tag on a screen displayed in different presentations but it seems i cannto find how to do this? can it be something simple as...
Tue, 10 Jun, 2025 at 8:22 PM
Error to Add Oracle SQL sensor
Hello, I am trying to add the Oracle SQL sensor to monitor an Oracle database, but I am having problems with the SID. Can you help me please? Thank you This message comes out "Can not log in using the specified credentials!" ...
Tue, 10 Jun, 2025 at 8:22 PM
Bulk setup
Perhaps this is easy and I'm just missing something. I need to monitor a few hundred servers using for a couple basic items; ping, disk space (SNMP) and uptime. At the group level, I want to create my standard notifications triggers ...
Tue, 10 Jun, 2025 at 8:22 PM
Creating an alert that is a webhook consumer
I am attempting to create an alert that would consume an azure webhook that sends out test results and I would like to alert based off the webhooks sent value. I have been unable to find an alert that would work for this. Is there an al...
Tue, 10 Jun, 2025 at 8:22 PM
Template Map
I wrote up a nice detailed explaination for this to have "Something gone wrong". I'm not typing it all up again? Can I create a map template, when i create a new map and have map objects already on the designer so I can simp...
Tue, 10 Jun, 2025 at 8:22 PM
Propose a feature request - DRBD monitoring
Hello, We are using DRBD in our some of the production Linux servers and we would like to monitor DRBD completely using PRTG. I know there is no native DRBD sensor in PRTG as of now. So, being an important existing customer, I would like ...
Tue, 10 Jun, 2025 at 8:22 PM
Can PRTG auto generate REST API access token
Hi all, I have a client ID and a secret for Crowdstrike API. I want to use the custom REST V2 sensor. I need to provide a bearer token but I am unsure on: how do I generate it Crowdstrike bearer token only last for 30 minutes then...
Tue, 10 Jun, 2025 at 8:22 PM
How do I list OID Names along with their associated OnNotificationAction Triggers
So I'm trying to pull a list of Group Names with their corresponding notification triggers using PRTGAPI, Get-Sensor | Get-Trigger gives me ObjectId & OnNotificationAction but I am struggling to find a way to list the object name in...
Tue, 10 Jun, 2025 at 8:22 PM
Rapports
Bonjour, Est ce possible dans un rapport de n'avoir que l'information de synthèse d'un parent sans avoir tous les details es enfants ex: groupe A avec 2 enfants B et C qui ont chacun 2 enfants , je veux un rapport avec un ...
Tue, 10 Jun, 2025 at 8:22 PM
How do I get a sequence order for Warning and Error states in a LookUp gauge?
Hello all, I am concerned about a proper and logical sequence of the sectors for "Warning" and "Error" states in a lookup gauge. The use case is to show the battery voltage drop out of a kind of UPS for a spcific devic...
Tue, 10 Jun, 2025 at 8:22 PM
XML: Structural error in xml file, 3 open items
I'm trying to get PRTG to pick up my veeam 11 backup and replication and i get this Error: XML: Structural error in xml file, 3 open items. -- JSON: The returned JSON does not match the expected structure (Invalid JSON.). (code: PE231)...
Tue, 10 Jun, 2025 at 8:22 PM
WSUS Sensor - HTTP-Status 401: Unauthorized
Installed on the probe: - WSUS Admin console 3.0 (successfully connected to the WSUS server) - .Net Framework 4.7.2 Inherited User is also member of the WSUS Administrators. WSUS.exe (C:\Program Files (x86)\PRTG Network Monitor\Senso...
Tue, 10 Jun, 2025 at 8:22 PM
SNMP Trap messages, errors, and warning delivered by SMS
Although SNMP Trap data (and Syslog too) is passed in Custom Content for Email, there doesn't seem to be a way to pass it in SMS. These days SMS messages support much longer strings of content. Are there any plans to allow SNMP Trap da...
Tue, 10 Jun, 2025 at 8:22 PM
Randomly wrong (absurd) values APC Batterie Status via SNMP
We are monitoring the Batterie status of you APCs, which works quite good via SNMP sensors, but 2 devices give randomly totally absurd values back which lead to false alarms. Example, it normally returns a value of let say 108 and then ra...
Tue, 10 Jun, 2025 at 8:22 PM
Custom alert for PRTG client IOS
Hello, would it be possible to set custom sounds for alerts in PRTG client app on IOS? Defualt options are terrible and it is possible to do so as other apps do have such option. Thanks, Lubos Article Comments Hello, Tha...
Tue, 10 Jun, 2025 at 8:22 PM
Manage Activation via API
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want ... Details of user story I am work...
Tue, 10 Jun, 2025 at 8:22 PM
Include inherited notification trigger toggles in audit history
PRTG does not log a history item when switching from "Inherit all triggers from parent objects" and "Only use the triggers defined above". Article Comments Great idea. +1! Apr, 2022 - Permalink Hello ...
Tue, 10 Jun, 2025 at 8:22 PM
Ability to set Hosted PRTG to Personal Address
It'd be very beneficial to be able to set a hosted PRTG instance to our own domain name. E.g. monitoring.domain.com It'd be easy to implement an SSL solution with either a custom certificate or using a service like LetsEncrypt to e...
Tue, 10 Jun, 2025 at 8:22 PM
Custom Reports
I know there are some preconfigured reports available in prtg. But apart from these, there are reports that I need. For example, which sensors of the devices that generate the most alarms generate alarms? How can I generate this report? ...
Tue, 10 Jun, 2025 at 8:22 PM
Newly installed Windows service not showing up (Windows service SNMP sensor)
Hello, I have installed a new antivirus agent on a server. I now have 3 additional services running on the server for this program. When I add the 'Windows service SNMP' sensor, the new services do not show up and I'm not able...
Tue, 10 Jun, 2025 at 8:22 PM
Externally available PRTG Website
Hello, Our construct is following: We have a double-NAT with 2 firewalls in place, Checkpoint and Fortigate. Checkpoint is our external firewall, while Fortigate is internal, NAT on both sides. Everything is working fine, we can access ...
Tue, 10 Jun, 2025 at 8:22 PM
Weekly/Monthly report of newly added devices in Auto-Discovery groups instead of creating tickets
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to be able to receive a weekly/monthly ...
Tue, 10 Jun, 2025 at 8:21 PM
feature request - basic net diagnostic tools
I work in highly firewalled environment and have not ability to access PRTG server or PRTG logs as it is managed by different department. I think it is pretty common setting in corporate world. When I try to create sensors and they sometim...
Tue, 10 Jun, 2025 at 8:21 PM
PRTG Syslog - Get Syslog Message real time and send to API
Hello, I added on PRTG a Syslog receiver sensor. I also configured the notification to call an API if a sensor gets an error status. I need to send the last Syslog error to the API: for this, I did put the variable "variables[syslo...
Tue, 10 Jun, 2025 at 8:21 PM
Wartungsfreie und gefilterte Maps
Hallo, wir haben div. Applikationen die wir monitoren. Diese fallweise auch in unterschiedlichen Instanzen (PROD, TEST, DEV, etc.). Sowie mit unterschiedlichen SLAs (hoch, mittel, basis). Die Applikationen sind in einer 3-stufigen Struk...
Tue, 10 Jun, 2025 at 8:21 PM
Change the SSH disk free sesnor to specifically query local drives only
We have an ongoing issue with a sensor which is an SSH disk free space sensor. Having investigated the issue is owing to stale mounts on laptops that are mounted onto it. If you log onto the server and run df command with the switch of -l i...
Tue, 10 Jun, 2025 at 8:21 PM
PRTG Custom Sensor - Powershell TimeSpan Object
I have a TimeSpan PowerShell object and need to display it in a PRTG Custom Sensor Channel - do you have any examples that will format it whether the span contains days, hours and minutes or just minutes? Article Comments Output...
Tue, 10 Jun, 2025 at 8:21 PM
task schedule error
When I want to add a new sensor " Windows task schedule" on my Windows 2008R2-server, I get the error; Unable to authenticate as \administrator. [1367] A logon request contained an invalid logon type value I cannot figure out wh...
Tue, 10 Jun, 2025 at 8:21 PM
How can I integrate prtg with an external ticketing tool?
I read that in the notifications I could use the option Execute HTTP action, but as prtg would log into the tool since it needs authentication because it is external to prtg Article Comments Hello Daniel, with PRTG you can do ...
Tue, 10 Jun, 2025 at 8:21 PM
admin user restrictions
So i have this scenario, I have another department who needs to use my PRTG implementation. But, the problem is, they are part of our core NOC so do not want us to see any of their sensors/settings, and vice versa. But the PRTG administrato...
Tue, 10 Jun, 2025 at 8:21 PM
NetFlow Top N by Packet Count
Can you sort flows by packet count? Article Comments Hello, this is not possible. PRTG does not store flows permanently, there are only slices of 15 minutes each for the toplists. After the toplist is created, those flows gets...
Tue, 10 Jun, 2025 at 8:21 PM
How to monitor windows service on a Windows Failover Cluster
Hi We are trying to monitor some services on a Windows Failover Cluster, using the WMI Service sensor. The issues are that when PRTG is connecting to the cluster it connects to the node which has the cluster IP here and now, and it keeps ...
Tue, 10 Jun, 2025 at 8:21 PM
Grenzwerte ändern
Hallo, wir müssten bei einem Access Point den Grenzwert des freien Speicherplatz von 20% frei auf zb. 5% frei ändern. Bitte um Anweisung / Link, wie wir diese Änderung durchführen können. Danke! Article Comments Hallo, Ich wür...
Tue, 10 Jun, 2025 at 8:21 PM
GPS sensor
Hi, I am looking to display the GPS from a device on a vessel, i ahve set up SNMP and the sensors are showing the LAT/Long on each sensor but as a mesage, i only thing i can select to display is Downtime or Response Time. I would like t...
Tue, 10 Jun, 2025 at 8:21 PM
Monitoring an single error in a device
Hi everyone, I want to monitor CRC errors in all ports of my switches with a single sensor. I have searched but I couldn't find relevant solution. really I don't want to set so many sensors for monitoring my network devices. My q...
Tue, 10 Jun, 2025 at 8:21 PM
Multiple subnets
Hello. I'm new of Prtg. I work at school. My school have 10 subnets, all of them are connected to pfsense firewall. I installed local probe in my pc in my subnet. I monitor all pcs in this subnet. I can't i monitor pcs connected to ...
Tue, 10 Jun, 2025 at 8:21 PM
Copy Libraries to other instances
Is it possible to copy libraries to another instance? Using PRTG Enterprise instead of recreating the libraries we use each time it would be nice if we could copy them over. I've tried looking through articles but haven't seen if th...
Tue, 10 Jun, 2025 at 8:21 PM
95 Percentile on Sensor Factory
Hello Dear Support Team, As we know, when we have two snmp traffic sensors and a aggregation sensor (sensor factory) composed of them, the speed of aggregation sensor is calculated as sum of the speed of its source channels. But in histor...
Tue, 10 Jun, 2025 at 8:21 PM
404 Error running custom xmlexesensor to get total messages in RabbitMQ queues.
I created a powershell script that connects to RabbitMQ in order to the the total number of messages in RabbitMQ queues. Our developers keep adding new queues, so I wanted a script that could dynamically get the list of queues and then get...
Tue, 10 Jun, 2025 at 8:21 PM
File Sensor code: PE031
I get the following error when adding file sensor. "Cannot access file: System Error. Code: 21. The device is not ready (code: PE031)" What exactly am I missing or doing wrong? Article Comments Hello there, You may w...
Tue, 10 Jun, 2025 at 8:21 PM
PRTG giving false alarm for Synology NAS devices
Hi Everyone, I keep on getting fake alarms for my synology NAS devices (65 devices are configured) on PRTG, i do not understand where exactly the problem is ? Earlier Synology was running on DSM 6.2.4-25556 Update 2 , on this version we ha...
Tue, 10 Jun, 2025 at 8:21 PM
How can I monitor and gets alerts when an event log entry happens?
I have tried setting up and searched the KB for information on how to setup event log monitoring. What I am trying to do is get Email alerts when specific event logs show up. Can you please let me know how to do this? I have the WMI event l...
Tue, 10 Jun, 2025 at 8:21 PM
PRTG Remote Probe Device Sensors showing SNMP 2003 error
I tried to add SNMP sensors to a Linux device under the PRTG Remote Probe, but it is not showing up the statistics due to SNMP -2003 error. Is there any setting to be activated in Remote Probe to accept SNMP connection from Linux/Windows De...
Tue, 10 Jun, 2025 at 8:21 PM
Cloudflare DNS Breaks PRTG UI
When we set our PRTG sub-domain on CloudFlare, we can access the login page and login to PRTG, but we can't actually load any other pages beyond that. If we select Devices,Sensors,ect. on the page, nothing ever happens. When we turn o...
Tue, 10 Jun, 2025 at 8:21 PM
More than one PRTG probe on the same network.
Hi, Is it possible to install a second PRTG probe on another server on the same network? Thanks. Article Comments Hello, Yes, you can install a second probe in the same network. Kind regards, Marijan Horsky, Team Tech ...
Tue, 10 Jun, 2025 at 8:21 PM
powershell Get Envirennement Variable from Notification's placeholders
Hello, I have a script powershell to purge Exchnage Logs, and I configured a Notification template to launch this script on the Exchange servers when the Espace disk sesnsors "C:" get error status, My script is the follow : ...
Tue, 10 Jun, 2025 at 8:21 PM
Is PRTG affected by CVE-2022-21449 or CVE-2022-21476
Is PRTG affected by CVE-2022-21449 or CVE-2022-21476? If so, is there any mitigation possible? Article Comments This article applies to ITOps Board installations before April 19th 2022 In response to the Amazon Cornetto, Ope...
Tue, 10 Jun, 2025 at 8:21 PM
Virtualize PRTG XL1
Has anyone virtualized a Windows server in VMware with PRTG XL1 with around ten thousand sensors, all distributed with remote probes? I'm looking into virtualization because of the problems that windows sometimes delivers with updates. ...
Tue, 10 Jun, 2025 at 8:21 PM
WMI Sensors Status Is Unknown
I'm trying to add the WMI remote ping sensor, but I'm getting the following error. "This sensor has not received any data since startup. Check the "Interval Delay WMI" channel of the Probe Health sensor. Consider dis...
Tue, 10 Jun, 2025 at 8:21 PM
Sensor for GraphQL login
Hi, Is it possible to check the state of a GraphQL API to make sure that it is running. I want to post data to https://my-api.azurewebsites.net/graphql in the form { "query": "mutation { authenticateUser(email: ...
Tue, 10 Jun, 2025 at 8:21 PM
Custom Sensor : Powershell Script
Hello everyone, I have a script who reads a SQL Lite database from a network share in powershell. It works perfectly directly in PowerShell. But from PRTG, the script can't access to the file. So, after few failures, I try with a map...
Tue, 10 Jun, 2025 at 8:21 PM
sFlow Sensor "Include Filter" spelling for more interfaces
Hello, we use Aruba Comware Switch as IRF and we will monitor traffic with sFlow. The traffic to be monitored consists of two interfaces (bridge aggregation). On Switch side is sFlow enable and send the data to the prtg monitoring system. N...
Tue, 10 Jun, 2025 at 8:21 PM
How to configure Historic data purging at the group level?
I need to use an existing PRTG licensed installation to query for additional information that doesn't need to be available beyond a month. In order to obtain the data I am looking for I have added all of my sensors under a different gro...
Tue, 10 Jun, 2025 at 8:21 PM
Unable to monitor CPU Utilization and Memory Usage on HPE FlexNetwork and HP Aruba switches
Hello, i have a problem with monitoring CPU Utilisation and Memory Usage for following switches: HPE FlexNetwork 5510 24G 4SFP+ HP Aruba 2930F 48G 4SFP (JL260A) Im using SNMP protocol to monitor them and i can successfully monitor th...
Tue, 10 Jun, 2025 at 8:21 PM
PowerShell Script Output Value Showing as 0%
I have a Powershell script that is doing some free space calculation. In PRTG is shows the last channel value as 0%, min and max also at 0%. I have enabled the debugging on the sensor and have it output being written to disk. Here is the ...
Tue, 10 Jun, 2025 at 8:20 PM
PRTG CPU Sensor not changed after VM resizing.
We had a PRTG Sensor for CPU. The original VM had 16 CPU on the box. At some point in time -> we decided to scale it down to 8 CPU only. The change was done. However the PRTG Sensor still shows 16 CPUs in its configuration. Every tim...
Tue, 10 Jun, 2025 at 8:20 PM
PRTG Message "The given key was not present in the dictionary."
Hi, I have a problem with my MySQL sensor with the error "The given key was not present in the dictionary." Previously it looked fine but now I didn't see my live MySQL graph dashboard. Any idea how I can fix it? DB host : M...
Tue, 10 Jun, 2025 at 8:20 PM
Authentication doesn't work in HTTP Advanced sensor
Hi, My goal is check uptime of one web service with authentication. I have created HTTP Advanced sensor type and add login and pass in settings of that sensor. Check get method. I need to check its uptime only with authentication, but aut...
Tue, 10 Jun, 2025 at 8:20 PM
Get objectid after duplicating a device in order to resume it
Hey, using the PRTG API with PHP I'd like to clone a master device and after that resume my new device. As shown in the API reference I duplicate my master device: http://yourserver/api/duplicateobject.htm?id=id_of_device_to_clone&...
Tue, 10 Jun, 2025 at 8:20 PM
add services error
hello, i want to add a service (Remote Desktop Licensing) to monitoring from a server, but when i get a message after a while: cant create the wmi service on device ....... TOctCheckWMIMetaBase.MetaWork: timeout while waiting in Workent...
Tue, 10 Jun, 2025 at 8:20 PM
Microsoft Power Flow azure monitoring
Did somebody already tried to implement monitoring via PRTG towards the power flow apps on the microsoft azure platform? Microsoft is shifting more and more to this platform to do automatisation on the Dynamics 365 platform, but i would l...
Tue, 10 Jun, 2025 at 8:20 PM
Microsoft SQL v2 Sensor Issue "The semaphore timeout period has expired"
Hi PRTG, We have a SQL server cluster comprised of 2 servers, with various databases instances on. - Microsoft Server 2016 - SSMS v 17.9.1 - SQL server v 13.0.5865.1 We are trying to add a Microsoft SQL v2 sensor to monitor a specif...
Tue, 10 Jun, 2025 at 8:20 PM
Probe Device sensors and WMI sensors are in Gray
Hi PRTG, We have experienced an issue today where our PRTG server clock was mistakenly changed. We’ve noticed that when we changed the clock for about to hours, the probe health device was disconnected and has a 400% delay interval. We re...
Tue, 10 Jun, 2025 at 8:20 PM
Use prtg map in zabbix view
When I was try to add PRTG map to my view in zabbix using the url widget, preview load stuck on "loadpinner" Loading ... and map won't load. Article Comments
Tue, 10 Jun, 2025 at 8:20 PM
sensors for Pure Storage & Infinidat storage
Please let me know if there are any sensors available for Pure Storage & Infinidat Storage Article Comments Hello, You can find all available sensors here. I'm afraid there are no native sensors specifically for Pure St...
Tue, 10 Jun, 2025 at 8:20 PM
sending notifications with google SMTP
currently. im using google SMTP to send my sensor notifications to my email but as of may 30th, there disabling there less-secure feature and will require now to use Google's OAuth2 using the google sign-in button is that button or so...
Tue, 10 Jun, 2025 at 8:20 PM
Premade Sensors for HPE Primera Storages
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to be able to monitor HPE primera stora...
Tue, 10 Jun, 2025 at 8:20 PM
System Health CPU - Cisco - OID needed
Hello guys, does someone know the used OID from the MIB (CISCO-PROCESS-MIB) for the System Health CPU? (Source 1) Cisco devices have different OIDs for the CPU usage reporting and collecting and averaging over a certain period (5 sec, 1...
Tue, 10 Jun, 2025 at 8:20 PM
How to get probe status with API ?
Hello, I'm trying to extract probes status by API call /api/table.json?content=probes&columns=objid,status&filter_parentid=0 But the result always showing that the probes are all up even if i'm sure i have 2 probes disco...
Tue, 10 Jun, 2025 at 8:20 PM
ubuntu uptime sensor
after some tweaking i got this to work. requirement to install putty/plink script: --- @echo off set SERVER=%1 set USERNAME=%2 set PASSWORD=%3 plink %USERNAME%@%SERVER% -pw "%PASSWORD%" -batch echo $(($(awk -F . '{print $...
Tue, 10 Jun, 2025 at 8:20 PM
SQL Server Locks Manager Error after PRTG upgrade
I have just upgraded PRTG to version 22.1.75.1594. After the restart I am getting an error on probe Sensor SQL Server (MSSQLSERVER) Locks Manager. The error is: "Microsoft Windows Server 2016 Standard" does not support LockReque...
Tue, 10 Jun, 2025 at 8:20 PM
User Permission Monitoring
We have a service account that is being used for DFS and the account needs to have certain permissions applied to it. We've noticed that if the DFS server is rebooted then the service account loses the permissions it needs for one of ou...
Tue, 10 Jun, 2025 at 8:20 PM
Tool/Script to allow technicians to pause alarms for max 24h
Hi. We have several colleagues that work after hours that does not have access to pause alarms from the interface. Is one of these possible?: 1. Create a group in PRTG that allows members to pause alarms for MAX 24h? 2. A tool/script...
Tue, 10 Jun, 2025 at 8:20 PM
PRTG displays wrong state SSH Script
I'm using a custom SSH script to retrieve the state of a service on a Ubuntu server. I added test123 to the array to check if I receive a down state on my channel. But PRTG displays all services are running, even test123. What am I mis...
Tue, 10 Jun, 2025 at 8:20 PM
Inherited Limits for Sensor Channels possible?
Hello, i have many Sensors where i have to set the same Limits (i.e Error above 90% for example) for the Sensor channels. Is there a way to let channels inherit the Limits or do i have to add the limits manually for each sensor channel? ...
Tue, 10 Jun, 2025 at 8:20 PM
SNMP DELL Hardware Sensor | Error: No such object (SNMP error # 222)
Hello, I am having some trouble configuring the SNMP DELL Hardware Sensor for my machine. I have a Dell PowerEdge T440 and would like to use the sensor to monitor hardware-specific counters. What I did so far: installed the OMSA-Pac...
Tue, 10 Jun, 2025 at 8:20 PM
PRTG connector to ServiceNow
I have successfully connected PRTG to ServiceNow Event Management and can see the events. I am not getting are the fields I want from PRTG. Do you have any documentation that you can provide me on pulling additional fields into ServiceN...
Tue, 10 Jun, 2025 at 8:20 PM
Simple way to create mail notifications for thousand of sensors
Hello, I can't really make sense of the documentation, so I'll try this way: My problem: I want to set up email notifications. There are several hundred devices with several thousand sensors. In general, no user has access to all ...
Tue, 10 Jun, 2025 at 8:20 PM
Feature-Request: notification Placeholder for Priority as numerical value
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to display the number of stars (priorit...
Tue, 10 Jun, 2025 at 8:20 PM