kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

PRTG Maps with Google Earth
Hi, is there a way that i can use or create PRTG Maps with Google Earth? Article Comments Hi, I'm afraid this is not possible. Sorry. Best regards Dec, 2012 - Permalink
Tue, 10 Jun, 2025 at 2:35 PM
Geo Map address resolving problem
When entering the location of a probe, the map does not show the address I'm entering. I have tried using street addresses and longitude/latitude, but nothing happens when I enter text in the location box. The marker is always placed at...
Tue, 10 Jun, 2025 at 2:35 PM
Auto update error
I get the following error when using the Auto update feature in 12.3.1.2420. Autoupdate: Error while downloading update (HTTP/1.0 403 Forbidden: body content-type denied) Article Comments Please forward us an email to support@...
Tue, 10 Jun, 2025 at 2:35 PM
Map Designer - Links
Sometimes when I add links between devices in the map designer view they do not appear in the 'view map' view. Sometimes they do, sometimes they don't. Why? Article Comments Do you mean the object connection lines?...
Tue, 10 Jun, 2025 at 2:35 PM
Time limit of notifications
Is there a way how to set up a time limit for a notification state trigger bigger than 99,999s ? I need to set a notification When sensor is down for at least 10 and more days. Thank you Article Comments I'm afraid that ...
Tue, 10 Jun, 2025 at 2:35 PM
Trying to PING a website uptime
I setup a sensor under the "Websites" section to monitor a website we have for uptime, primarily to notify us if the site ever goes down. I receive a "Connection Refused (socket error # 10061)" error. The site is an HTTP...
Tue, 10 Jun, 2025 at 2:35 PM
how to configure SNMP Disk Free thresholds
Hello, How do i configure thresholds for the new SNMP Disk Free on windows servers? Thank you, Oren Article Comments Hello, the warning-/error-limits are set by default on the Settings-tab of the SNMP Disk Free Sensors for a...
Tue, 10 Jun, 2025 at 2:35 PM
How many Email Addresses possible in notification?
Hello all, I wonder how many Email Address may be entered in the "Email Address" field in Notification setting. Is there any limitation? thanks for your answer Article Comments Hi, basically there should be no limit ...
Tue, 10 Jun, 2025 at 2:35 PM
smtp queued email notifications
A few days ago we had an outage in the company network due to a vendor's maintanence, during this time, PRTG would have sensed the outages starting at midnight but was unable to tell us because outbound SMTP would have queued them up. O...
Tue, 10 Jun, 2025 at 2:35 PM
What is the meaning of the log entry of the sensor.
We observed some unusual entry in logs of the our http sensors configured in PRTG. It is as follows: Connection reset by peer (socket error # 10054) Please give us some insight into it. And how it is relevant. How much importance shou...
Tue, 10 Jun, 2025 at 2:35 PM
how to view source to destination traffic
Hello, I have added SNMP traffic and also windows computer. And now i want to view traffic between A specify Computer to SNMP, Which sensor will be applicable on Computer or SNMP device. Thanks Rakesh Article Comments S...
Tue, 10 Jun, 2025 at 2:35 PM
Inputs for Webserver stress tool
I have a list of 50-100 URLs (all for the same domain) I'd like to test using webserver stress tool. Is there a way of importing my list instead of using the URL recorder? I really like your product but this functionality is crucial...
Tue, 10 Jun, 2025 at 2:35 PM
Sensory Factory Downtime Calculation and Notifications
Ok, so first of all using Sensor Factory Sensors has really improved our remote monitoring allowing us to only notify when all sensors are down. This has reduced 'alert fatigue' from false positives related to external network probl...
Tue, 10 Jun, 2025 at 2:35 PM
SNMP Errors on hardware firewalls
We are a company that does outsourced IT so we use PRTG to monitor client networks and alert us of events such as server downs, low disk space, network traffic, etc. Recently, we upgraded to version 12 and are quite happy with it. With th...
Tue, 10 Jun, 2025 at 2:35 PM
Edit PRTG Configuration.dat File
I would like to be able to open the configuration.dat file in a XML editor such as Microsofts XML Notepad 2007. I have used this is the past to create over 1000 sensors for different sites quite easily. We need to make more changes to PRT...
Tue, 10 Jun, 2025 at 2:35 PM
Trigger alarm on ping-time gets above threshold
Hello, I am evaluating PRTG. I'm running the current version 12.4.7.3506 I need to measure the ping time of a remote device. Normally, ping-times are stable below 5 Milliseconds. But if it starts to climb above 10 milliseconds, i ne...
Tue, 10 Jun, 2025 at 2:35 PM
which means the following error no responde (check: firewall, routing, snmp settings of device, ips,
Because leaving this error does not respond (check: firewalls, routing, snmp settings of device, ips, SNMP, version, community, passwords etc) (SNMP Error # -2003) sensor parameters on load time and downtime comes the word error. Ar...
Tue, 10 Jun, 2025 at 2:35 PM
Add information for PRTG 12
Hi, I want to add some informations on my prtg. I use the full display type that is square and i want if is possible two thinks: 1) Comment faire pour agrandir le nom des équipements? 2)In the configuration I use,can I add the name of the...
Tue, 10 Jun, 2025 at 2:35 PM
What is loading time according to PRTG? Is it the complete page load time or the time till it reciev
We are actually comparing our IIS logs requests' time-taken field with the spikes recorded on our application in PRTG. We compiled a couple of days' data from PRTG in csv format and observed the spikes and its respective loading tim...
Tue, 10 Jun, 2025 at 2:35 PM
How To Check registry default value
A Registry Key I want to check has only a default value. What have I to insert into the value-field to check this key. Problem is, that I only want to check if a certain key exist or not. If the key exists it only has an default value. ...
Tue, 10 Jun, 2025 at 2:35 PM
Is there a way to adjust the re-alert frequency?
I setup a speed trigger alert for a T1. The options for this sensor don't have a recurring alert setting. It was very noisy over the weekend with a backup running. Is there a way to limit how often it sends out re-alerts for the initi...
Tue, 10 Jun, 2025 at 2:35 PM
I have one thousand customers, can I import a list of sensors into the billing tool?
"adding" sensors one-at-a-time into the billing tool is excruciating. Article Comments I'm afraid this isn't possible with the billing tool, as provided. However, seeing the billing tool is open source, you cou...
Tue, 10 Jun, 2025 at 2:35 PM
Sensor graph
In the sensor graph, you have the traffic total, traffic in, and traffic out. How would you explain traffic total in relation to the colored area on the graph? For example, if I have traffic in as 890 kbps, traffic out as 1,668 kbits, and t...
Tue, 10 Jun, 2025 at 2:35 PM
What are the steps to monitor Routers or Switch CPU usage in Prtg Ver 6 ?
Hello, I can not find any option to monitor Routers or Switch CPU usabe by using OID in prtg Traffic Grapher Ver 6.. Please can any one tell me is it possible to monitor CPU usage of any Cisco Router or Switch in Ver -6, In case if not ...
Tue, 10 Jun, 2025 at 2:35 PM
How can I add/remove/change channels of sensors ?
I'd like to remove or add channels from/to the probe health sensor. How can I do that ? Article Comments Dear Matthias, for non-custom or non-"Sensor Factory Sensors", it's only possible to enable/disable cha...
Tue, 10 Jun, 2025 at 2:35 PM
HTTP Content Sensor with Basic HTTP Authentication?
Hello, I have to monitor a web status page wit the following example data: [20][28][247][37][47][118][30][5222] This works perfectly with the HTTP Content Sensor. But I want to secure this status page with Basic HTTP Authentication. I c...
Tue, 10 Jun, 2025 at 2:35 PM
Could not log in using the specified credentials.
Hi, Since updating PRTG to the latest version (12.4.7.3507) a large number of our network card WMI sensors are reporting the following error: PC: Could not log in using the specified credentials. Please make sure they are not only valid...
Tue, 10 Jun, 2025 at 2:35 PM
Removing single Alerts
Hi, actually i am trying, testing PRTG, monitoring IIS, LDAP, SQLDB .. different components from a single application. During monitoring IIS i've made an iisreset.. so the next entry was over 3 sec and ruined my graph. The Diagram is...
Tue, 10 Jun, 2025 at 2:35 PM
Cluster Setting
Hello, Is it possible to use the cluster feature to keep a server synced with the master and set it to only change to active once the master fails? If not, what is the best way to back-up the prtg server for a scenario of a server-down? ...
Tue, 10 Jun, 2025 at 2:35 PM
How can i generate an XML report with more than 500 records?
PRTG Version 12.4 I generate a syslog sensor that receives records from many devices. I want to generate an XML from log tab, but the output is up to 500 records. How can I export or generate this report of more than 500 limit. Regards ...
Tue, 10 Jun, 2025 at 2:35 PM
64 bit download
I'm migrating servers from 32 bit OS to 64 bit Windows 2012 and would like to run the 64 bit version of PRTG. Where can I download the latest version of PRTG Network monitor 64 bit version? I log into my online account and there'...
Tue, 10 Jun, 2025 at 2:35 PM
Schedules to pause monitors
Hello, i would like to have any suggestion on pausing monitors with undetermined times. We happen to run deployments on Network balanced servers (web servers) at different given times, every time i do a deployment i have to pause each devi...
Tue, 10 Jun, 2025 at 2:35 PM
Login with default but error message in Google Chrome
I setup the software for default login using the provided ID and passcode. When I try to login from another subnet to the website I can get to the front end and click the button for default login but the next message comes up as "Not ...
Tue, 10 Jun, 2025 at 2:35 PM
snmp Linux disk free channel names?
I wanted to adjust the channel names in the snmp linux disk free sensor so they display the mount point instead of the device id. Going back to the status screen shows that all the channels I renamed now have no data receiving and all new...
Tue, 10 Jun, 2025 at 2:35 PM
Is there a whitepaper with the recommendations on how to backup PRTG?
The group is trying to backup PRTG and its historical data in order to meet the requirements by the BCDR. Is there a white paper with the recommendations on how to back it up? If possible to back up the historical data and the customization...
Tue, 10 Jun, 2025 at 2:35 PM
Subnet Traffic Monitoring
I have setup the PRTG on one subnet and monitoring the switch on another subnet that is not local to my location. As I added the Netflow v5 sensor it provides me with Information that is useful when I need to view the top talkers as well w...
Tue, 10 Jun, 2025 at 2:35 PM
Changing OU of a user fails logon attempt to PRTG on first try
Hi, We have recently had a user that has changed departments within the company and subsequently has changed OU. Since then, the first log on attempt fails, but subsequent login works ok. Error in log shows.... 20/12/2012 08:35:52...
Tue, 10 Jun, 2025 at 2:34 PM
Change authentication level when querying WMI
Hi Guys. I have dozens of Custom WMI sensors using WQL to query WMI working perfectly. They all use the default 'CIMV2' namespace. However, I cannot get WQL to work (via PRTG) for the 'WebAdministration' namespace. Note,...
Tue, 10 Jun, 2025 at 2:34 PM
unable to change snmp logon settings
it's not possible to set a decive to different snmp version or community. i change parameters to desired values and save-button is activated. after pressing save-button all changes are discarded and no error-message is sent. It seems to...
Tue, 10 Jun, 2025 at 2:34 PM
Adding UTC time on map
I am working on creating a NOC dashboard and I would like add the following row for determining local time between UTC and the rest of our data centers: UTC time | Local time (CST) | Local time (PST) | and etc.... Article Comments...
Tue, 10 Jun, 2025 at 2:34 PM
how can i hide groups from viewing by some users or groups
i dont found a way to deny read access to some groups of sensors Article Comments Hello, this can be done with the Access Right 'None' on the device or group that you don't want to be seen by the users. best rega...
Tue, 10 Jun, 2025 at 2:34 PM
Many xen*.xml files in C:\Windows\SysWOW64
After upgrading to PRTG version 12.4.6.3230, many xen*.xml files are being generated in the folder c:\Windows\SysWOW64. File names are similar to xen129996005015097860.xml and the file size is about 50 to 100 kB. Up to 30 files per minute...
Tue, 10 Jun, 2025 at 2:34 PM
Use analog modem to send SMS
Do you have a way to send SMS messaging through an Analog modem and a POTS line? Article Comments Hello, please take a look at https://www.paessler.com/blog/2012/02/16/prtg-9/sending-out-prtg-sms-gsm-modem-mwconn Dec, 201...
Tue, 10 Jun, 2025 at 2:34 PM
Monitoring Bandwidth
I'm new to PRTG and have taken on an existing setup. Our equipment has been discovered ok but PRTG only seems to be a PING Sensor being used with each router. How easy is it to add a Bandwidth monitoring sensor for a specific port, to s...
Tue, 10 Jun, 2025 at 2:34 PM
Change the default Homepage URL for all users
I want to change the default homepage URL for all users... They don't need to see the welcome page - It is call usability :-) Article Comments there is no multi edit for this, sorry. you could manually change this per us...
Tue, 10 Jun, 2025 at 2:34 PM
Sensor Factory to Warning state
I'm trying to set a Sensor Factory sensor to Warning, if 1 or more of the defined channels are in an Error state. The Error Handling part below the Channel definition gives me an option to set the sensor factory sensor to warning stat...
Tue, 10 Jun, 2025 at 2:34 PM
Including Errors in Switch Sensors
I have thousands of switchports in PRTG. I want to add error count to the monitored list of items for every port. If error count is greater than 1 I want it to alarm. How do I add this for hundreds of ports at the same time. Also for ...
Tue, 10 Jun, 2025 at 2:34 PM
How to monitor noise margins & attenutation details from routers
I specifically would like to know how to to detect all of our router attenuations without having to telnet onto each one. I am hoping this can be carried out within PRTG. Article Comments Hello, I'm very sorry, but there m...
Tue, 10 Jun, 2025 at 2:34 PM
Notifications not send to all e-mail adresses
Hello, Iam using the send e-mail if some ping sensors go on red. Its been send to 4 e-mail adresses. 3 people recive the mail without any problem. 1 does not get any mail from PRTG. Does not matter what i try even if i make a sepe...
Tue, 10 Jun, 2025 at 2:34 PM
Execute Linux service restart on sensor down
I want PRTG to execute a remote service restart or server restart when a sensor is down. For example when an HTTP sensor goes down and stays down for 5 minutes I like to restart the httpd service. Is this possible? Article Comments ...
Tue, 10 Jun, 2025 at 2:34 PM
site geo-location is incorrect
We have a site location denoted by UK postcode. However, the location shows up in Geomaps, conected to Map-Quest as being off the coast of Africa. We have assigned another group the same postcode and it's location shows correctly. ...
Tue, 10 Jun, 2025 at 2:34 PM
SNMP sensors dropped
I set up probes to monitor the traffic on our Cisco router. It worked successfully for about 90 minutes and then all sensors went down. I have run the SMTP tester and got the following result: ----------------------- New Test ----------...
Tue, 10 Jun, 2025 at 2:34 PM
Monitoring Network Monitor on Sonicwall NSA 240
Hello, I've some network monitor on my Sonicwall NSA240 and i need to get there status. I can't find the correct parameters to get them. I've tried with SNMP Tester but thoses parameters are not readable. Can you help me? ...
Tue, 10 Jun, 2025 at 2:34 PM
Alerts and Alarms
Do the alerts and alarms work in the freeware version after the initial trial has expired? Article Comments Hi, yes, the freeware version is fully functional, it is only limited to 10 sensors. Best regards Dec, 2012 - Perma...
Tue, 10 Jun, 2025 at 2:34 PM
Services needed for autodiscovery
Hello to all, i have a question as part of my hardening several services were disabled, now i cant get PRTG to find some servers i know are up and running, do you know which services are needed for PRTG to recognize those? Article C...
Tue, 10 Jun, 2025 at 2:34 PM
can not add SOAP sensor
hi I am use PRTG vr 12 and add many device by defrant sensor but i can add SOAP sensor because this massage view when i want this Need .NET 4.0 installed on the computer running the PRTG Probe. note the parent device must be a VMware ES...
Tue, 10 Jun, 2025 at 2:34 PM
Active Directory Replication Sensor issue
With the new built in ad rep sensor I am getting 2 new errors that I did not get with the custom sensor. 1) Impersonation of **\administrator failed! [1326] Logon failure. unknown user name or bad password. I don't see anywhere whe...
Tue, 10 Jun, 2025 at 2:34 PM
PRTG Traffic Grapher 6: Dependency for chanaging IP address?
We are using PRTG Traffic Grapher V6.2.2.984 Enterprise Unlimited Edition on windows 2003 Enterprise Edition Server. We want to change the IP address of this server (IP address is in different network) on which PRTG application has install...
Tue, 10 Jun, 2025 at 2:34 PM
Visualization of network status
Is it possible to configure the display of network device icons on maps, depending on the state of its sensors? Article Comments Hello, could you please elaborate a bit on what you want? Best regards. Dec, 2012 - Permali...
Tue, 10 Jun, 2025 at 2:34 PM
Feature Request - allow hide parameter on historical graphs
We build some custom pages to display graph data for our entire network and would like the ability to be more dynamic in our date range selection other than what the 4 default graphs per sensor provide. Great - there is historical graph d...
Tue, 10 Jun, 2025 at 2:34 PM
Cluster Node doesn't appear in Master System Administration
Hi, I'm trying to set up a cluster between DC's. My master is just fine, and when I set up my failover node, that works just fine too. However, when I try to add the node to my cluster, it doesn't appear in the Master's Cl...
Tue, 10 Jun, 2025 at 2:34 PM
Wake on Lan feature request
Please consider a WOL action that could be triggered if a device goes down. TIA Article Comments Hi, thank you for your feedback. Your request has been added to the wishlist for upcoming PRTG versions. Best regards Dec, 2...
Tue, 10 Jun, 2025 at 2:34 PM
Active Directory Replication Sensor
Hi, we have six DCs in our environment. We want to monitor AD-Replication. Should i install the AD Replication Sensor to all DCs or is one DC OK? Many thanks. Markus Article Comments Hi Markus, One DC is enough. The sensor wil...
Tue, 10 Jun, 2025 at 2:34 PM
show pop up when sensor is come to down
We are customizing a map for NOC monitoring.Is it possible to pop up a dialog box/browser in client side which indicating sensor status with some follow up instructions when a sensor is come to down, and a button which can acknowledge the c...
Tue, 10 Jun, 2025 at 2:34 PM
Help with SIP Options Ping
Hi, Have just upgraded to version 12 and would like to be able to use the new SIP Options Ping sensor. I have configured the sensor but I am getting a "Timeout (code: PE018)" message. What does this error mean? Thanks J...
Tue, 10 Jun, 2025 at 2:34 PM
PRTG is keeping my disks awake
Hello, I have PRTG running in an Hyper-V virtual machine with Windows XP. The host system is running Server 2008 R2 X64. I noticed that my second harddrive on the host system is never going into spindown (checked the start/stop count wi...
Tue, 10 Jun, 2025 at 2:34 PM
How do I create a report for all sensore with the status of Unusual?
Create a report for a certain status Article Comments Hello, I'm afraid this is not possible, to have reports filtered on certain sensor states. Sorry. best regards. Jan, 2013 - Permalink
Tue, 10 Jun, 2025 at 2:34 PM
i have some issue with the ping sensor, i'm getting down time even that i'm sure my device was up at
i hope if you can make it clear form me, from where i'm getting the downtime, add to that the ping still getting ping time which mean there was response from the device, it shows 6ms??? Article Comments Hello, can you may...
Tue, 10 Jun, 2025 at 2:34 PM
filter by device tags
2 questions, 1. Is there a way to create a device group with autodetect based on device tags. What I would like to do is just have a group for say Printers, and any device that gets a tag with Printer is automatically listed in that gro...
Tue, 10 Jun, 2025 at 2:34 PM
How to monitor disk temperature with "WMI HDD Health" sensor?
Hello, I want to read the temperatures of my HDD's with PRTG. I found out it can be done with the "WMI HDD Health" sensor. I have added this sensor to my device, it found my 2 harddisks, but i am getting values out of the se...
Tue, 10 Jun, 2025 at 2:34 PM
Is it possible to run Remote Probes as a cluster?
We have a single-server PRTG Core and have remote probes in various locations. Some locations are more important to reliably monitor than others and we recently had a hardware failure that resulted in the remote probe going offline. Is it...
Tue, 10 Jun, 2025 at 2:34 PM
RDP Protocol sensor
Hi I would like to monitor RDP (TCP 3389) within a site to site VPN connection between two sites. Firewals are Juniper SSG20 and SSG5 Article Comments Hi, you might use the RDP Sensor for this purpose. As an alternative the P...
Tue, 10 Jun, 2025 at 2:33 PM
How to generate automated report of server uptime?
I would like to generate a report that shows the uptime (days since last reboot) of all Windows machines in our domain. I have created a report using the tag filter, but it isn't sorted by uptime. Our goal is to quickly see which serv...
Tue, 10 Jun, 2025 at 2:33 PM
Customer SNMP Sensor with "Response must not include" option
Dear support, I need to poll a customer OID which returns a numeric value (2 for UP & 3 for Down). I am adding a sensor of Custom SNMP which is polling correct Values or either 2 or 3 , But the thing is i want it to turn RED on th...
Tue, 10 Jun, 2025 at 2:33 PM
Custom sensor powershell returns 0#
Hello, I have a powershell script following the example of the DEMO scripts supplied by PRTG. When run in Powershell, it works fine and returns "number :message". However the sensor value returned is 0. I have included...
Tue, 10 Jun, 2025 at 2:33 PM
Report of number of times bandwidth reaches specific threshold
Hello, I'd like to create a report that shows me the number of times the bandwidth traffic goes above a specfic threshold. For example, on a particular sensor I want to see the number of times the Traffic In Speed exceeded 2,500 kbit...
Tue, 10 Jun, 2025 at 2:33 PM
Reports - modify and value meanings?
Hi, We have our PRTG server monitoring the "Total Pages Printed" value of our printers. This is being done using SNMP. We then have a report that is generated that includes all of the "Total Pages Printed" sensors fo...
Tue, 10 Jun, 2025 at 2:33 PM
filtering MPLS Tunnel Virtual Interface only
Dear Support, I have a cisco router acting as BRAS (having broadband pppoe subscribers) due to which it creates more than 10,000 virtual-interfaces on the router. I want to plot & monitor only some Tunnel Type interfaces (MPLS Tunn...
Tue, 10 Jun, 2025 at 2:33 PM
Custom Sensor LimitMaxWarning not enabled?
Trying to set and enable limits on a channel of a custom sensor. Here's my output: <result> <Channel>Packet Loss</Channel> <Unit>Percent</Unit> <Value>$loss</Value> <ShowCh...
Tue, 10 Jun, 2025 at 2:33 PM
VM Backup causes sensor timeout
We are using vRanger to back up our VMs. During that time, our WMI and Ping sensors trigger and generate spurious alert messages. This is probably because vRanger takes a snapshot of the running VM and backs that up. During the snapshot we ...
Tue, 10 Jun, 2025 at 2:33 PM
SNMP with Remote Probe
Hi I have a remote probe with 300 sensors (vmware, netapp, switch, printer....), all work except all the snmp sensors (no response error #2003) Before moving to a remote probe, I tested with an local probe & core and all worked good...
Tue, 10 Jun, 2025 at 2:33 PM
PRTG Remote Probe support for Windows Server 2012
Can I run the PRTG Remote Probe on Window Server 2012? Is this scenario supported by Paessler? Article Comments Hi, there should be no issues when running a remote probe on Windows Server 2012. Best regards Jan, 2013 - Per...
Tue, 10 Jun, 2025 at 2:33 PM
You cannot delete 'fixed' objects like the 'root node' or the 'admin group' or your own account
You cannot delete 'fixed' objects like the 'root node' or the 'admin group' or your own account how can i solve this problem Article Comments Hi, the mentioned object cannot be deleted as the error mes...
Tue, 10 Jun, 2025 at 2:33 PM
How do I find a sensor by it's ID
I know I will be embarrassed when I hear the answer, but I cannot figure out how to find a particular sensor by ID number. Every night we get the following warning Sensor: CPU Load 3 (SNMP Custom) https://monitoring.hcc.net/m/sensor.htm?i...
Tue, 10 Jun, 2025 at 2:33 PM
Unknown Status
We are currently using PRTG Network Monitor 12.4.5.3165 x64 We generate some reports in PRTG which show us up and downtime periods for selected sensors. The table of information generated in the reports includes periods of 'unknown&#...
Tue, 10 Jun, 2025 at 2:33 PM
What counts as item?
with a license PRTG100 How many host can manage? Article Comments That depends on how many sensors you use per host. You will find a detailed description of what counts as a sensor under https://shop.paessler.com/en/prtg, at the...
Tue, 10 Jun, 2025 at 2:33 PM
Can I install PRTG 100 license on more than one server to monitor other networks or SNMP can be inst
I have 3 branches with 15 hosts each and would like to monitor the 3 branches. Article Comments Hello, it is only possible/allowed to install the 100 license on one PRTG Server, but you can use Remote Probes to monitor in diff...
Tue, 10 Jun, 2025 at 2:33 PM
email notification
is it possible to configure prtg to send alerts via email when the sensor status goes down? Thanks, Lovedeep Article Comments Hi, sure, you might have a look at the notification section of the manual for this purpose. Best r...
Tue, 10 Jun, 2025 at 2:33 PM
Is there a way to create a report based on the status of the sensor
Is there a way to create a report based on the status of the sensor, for example a report of all the sensor in warning state?, we are trying to minimize the the quantity of the sensors being in warning state and having a report that automat...
Tue, 10 Jun, 2025 at 2:33 PM
SNMP over VPN stopped working
I'll be honest that I had a time setting this up and don't remember a thing on how I did it but it was working for months and suddenly stopped working in December with no changes to any products other than a software update to PRTG....
Tue, 10 Jun, 2025 at 2:33 PM
Problem probing VM
One of my VMs is getting the follow error when probing; "PC: Could not log in using the specified credentials. Please make sure they are not only valid for the target system, but for the probe system aswell. (Performance Counter error...
Tue, 10 Jun, 2025 at 2:33 PM
Monitor email body
Looking to create a sensor that monitors incoming email for certain text in subject and or email body Article Comments Hi, you might have a look at the IMAP Sensor for this purpose. Best regards Jan, 2013 - Permalink I...
Tue, 10 Jun, 2025 at 2:33 PM
HTTP Transaction vs HTTP Full Web Page
This might be a bit of a foolish question, however after reading the documentation of the "http transaction" sensor, I was led to believe that setting the sensor to "get" requests the webpage directly, just as you and I ...
Tue, 10 Jun, 2025 at 2:33 PM
My syslog sensor doesn´t filter by IP sender
PRTG network monitor 12.x I defined a SYSLOG sensor and works fine. But when I tray to specifi an IP address as to filter receiving data from an IP, I received also from others IP´s address. It seems that messages from others IPs senders ...
Tue, 10 Jun, 2025 at 2:33 PM
que veut dire le message "supsendu par dependance" svp?
message "suspendu par dependance" puis après 30 secondes message "redemarrer dans le cadre de la dependance" Article Comments Hello, you should send your request in English. Jan, 2013 - Permalink ok...
Tue, 10 Jun, 2025 at 2:33 PM
When i added Alarm Table on new map i cant change font size
How can i change font size on the map Data Tables > Alarms table. I cant change from anywhere. Bcs I m using 1920 x 1050 resolution monitor and these table fonts are very small. For Example : http://img842.imageshack.us/img842/480...
Tue, 10 Jun, 2025 at 2:33 PM
Edit sensors per group
Goodmorning, Iam trying to figgure this out but i cant find it anywhere. So here is what i want to do: We have a large ammount of groups and subgroups with devices on the subgroups. For instance i have 1 group with 8 servers. All...
Tue, 10 Jun, 2025 at 2:33 PM
Monitoring USB UPS On Windows WMI
I have a Windows 2008 Server with a local USB UPS. I believe I can monitor the Battery level via WMI but I do not know what custom object to use. Article Comments Hello, if there is a WMI Class stating about the battery leve...
Tue, 10 Jun, 2025 at 2:33 PM
How to configure websites and ISP links in PRTGv12
Hi, Iam new with PRTG. Can you help me how to configure our internet websites and ISP links for slowness and its actual physical downtimes monitoring. Article Comments Hello, did you have a look at our Video Tutorials alread...
Tue, 10 Jun, 2025 at 2:33 PM
unknown status of sensor in cluster mode
Hallo, wir setzen die letzte stable Version im Cluster Modus ein. Um bei verschieden Devices die Last nicht unnötig zu erhöhen, haben wir in der Koniguration beim Punkt "Verwendung im Cluster" ein Cluster Node herausgenommen. Die...
Tue, 10 Jun, 2025 at 2:33 PM