kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

 Cisco Nexus 7K and PRTG v5
Hello PRTG V5 customers in using very long time to get the Cisco Nexus 7K SNMP. PRTG v6 using SNMP to get the faster time. I wonder if the difference between the two versions of the. Article Comments Hello, please explai...
Tue, 10 Jun, 2025 at 2:27 PM
Cluster Architecture
I think its not very clever to have only nodes with the same PRTG version to be able to connect to the master node, because obviously it is not always that you'll find the failover node being updated but the master. Cluster: Access de...
Tue, 10 Jun, 2025 at 2:27 PM
Archive Event Log
I need to keep the windows event log for a minimum of 365 days. Can PRTG sensor do that? Also, the two event log sensors, WMI and API, do it get the last event since the sensor ran? Meaning if 100 events occurred, will the sensor return ...
Tue, 10 Jun, 2025 at 2:27 PM
Runtime of a process
I need to monitor how long a process runs. Usually it rund 2 Second, but some time it runs for hours. an i need to know when that happens. any ideas? Article Comments You can use a WMI Process Sensor. It has one channel called...
Tue, 10 Jun, 2025 at 2:27 PM
SNMP sensors loosing communications with sensors
A few of our servers running Windows Server 2008 R2 stop responding to snmp queries. I am monitoring CPU, Mem, Disk, Network, Uptime using snmp and they all have stopped at the same time, on different occasions at different times on differe...
Tue, 10 Jun, 2025 at 2:27 PM
Core Probe disconnected
We had to change the IP address of our PRTG Server now the Server shows the core probe and all associates groups as being disconnected. We already tried the MAC lookup fix in the registy and rebooted the server. Article Comments ...
Tue, 10 Jun, 2025 at 2:27 PM
2 checks then alert
Is there a way to setup our scanning intervals/notifications to check the device 2 times before it sends us an alert? For instance I have the scan interval set at 5 minutes and would like the device to be below the threshold for 10 minutes...
Tue, 10 Jun, 2025 at 2:27 PM
No disk of HP G8 found by the sensors
Hi, We are trying to add some sensors to know the status of the hard drives of our new HP ProLiant G8 server. We use the Physical Disk Sensor from PRTG but it can found them. The SNMP is activate too. Do you have an idea of a solution f...
Tue, 10 Jun, 2025 at 2:27 PM
Getting an error when trying to send link by email
When viewing a sensor data page and clicking on the send link button I get an error: can not start outlook. Script error. unknown command. I have the outlook 2010 client installed and configured and I can send and recieve emails fine. ...
Tue, 10 Jun, 2025 at 2:27 PM
Is there a way to generate a report that is consolidated in one PDF file rather than have the report
I have generated the report I need however it is scattered over 19 different files that are between 500Kb to just over a Mb. I need to get this in to one consolidated PDF file. Article Comments Hello, it is possible to change...
Tue, 10 Jun, 2025 at 2:27 PM
Sensors With Status Down report
Hi I would like to create a report that will be generated every morning and will have a list of all the sensors with down status. How can I do that? Thanks Meir Article Comments Hello, this can be done by using a Custom Exe ...
Tue, 10 Jun, 2025 at 2:27 PM
PRTG Report not showing source and destination
Hi, we are starting to test PRTG within our organisation but we have noticed that every report we run does not show source or destination IP's. Can someone please advise? thanks Natasha Article Comments Hello, I presum...
Tue, 10 Jun, 2025 at 2:27 PM
File Content Sensor is not actual
I use an filecontentsensor on an Windows 2008 networtshare to montior an mailserver. I got not everytime actial values. Whe I show to the file the content is different to the sensor. Update the sensor dos not change this. If I go to the mai...
Tue, 10 Jun, 2025 at 2:27 PM
antivirus software - exclusions
Which files/directories should I exclude from scanning within in the antivirus software ? Article Comments Hello, we recommend to exclude the both the PRTG Program Directory and Data Directory. Please see the following article...
Tue, 10 Jun, 2025 at 2:27 PM
Can PRTG be used on TVs?
We would like to have a big 56" TV mounted on the wall opposite us with PRTG running. (InBuilt, Dashboard 2 for example) Is there any documentation on supported TVs that can handle the Ajax view? Or would we have to mount a computer ...
Tue, 10 Jun, 2025 at 2:27 PM
Nexus 5548UP
Sehr geehrte Damen und Herren, gibt es eine Möglichkeit einen Cisco Nexus 5548UP zu überwachen? Z.B.: Datenverkehr auf einzelnen Ports, Fehler ein - und ausgehend ... Wir benutzen PRTG 13.1.1.1182. Danke. Article Comments ...
Tue, 10 Jun, 2025 at 2:27 PM
How do I get your product to work with a Trango Link 45?
I need to be able to use your application with the Trango Link 45 units. They work in my old CyberGauge for Windows application with no problem. Please put me on a link for a solution. Article Comments Hallo, what SNMP setti...
Tue, 10 Jun, 2025 at 2:27 PM
Viewing Netflow v5 data
Good day, I am very new to Netflow, so you will have to forgive my "entry-level" questions. I have setup Netflow v5 on my Cisco 1811 Router and the associated sensor on my trial install of PRTG v13.1.2.1462. This router is the...
Tue, 10 Jun, 2025 at 2:27 PM
Using PRObject
I am trying to use the PRObject executable to pause/un-pause sensors for the command line. I keep receiving the error "The operation has timed out". An example of the command PRObject.exe -u=https://prtgserver -un=myuserna...
Tue, 10 Jun, 2025 at 2:27 PM
Customize triggers for office hours
Our current state trigger is set to notify after 30 seconds of downtime. We have multiple worldwide offices and the networks tend to take hits now and again. This is fine during business hours. However, when the offices are closed we wou...
Tue, 10 Jun, 2025 at 2:27 PM
Similar Sensors Analysis suspended?
We are running PRTG Network Monitor 13.1.3.1543 [Preview] The similar sensors function does not work, on the status page i get a message like: Similar Sensors Analysis currently suspended What is the reason? Article Comments ...
Tue, 10 Jun, 2025 at 2:27 PM
PRTG doesn´t start automatically
The PRTG Monitor , wich is a very usefull software for our network, doesn´t start automatically. When booting up the Server (Windows Server 2008), i have to start PRTG via the server administrator programm. Is there any possibility to co...
Tue, 10 Jun, 2025 at 2:27 PM
A few things about queues
After spending way to much time trying to get the queuesizes via the message queuing service (which in turn uses a messagecount.exe utility found in the sensor system sub directory of the prtg install location) I finally gave up. Situati...
Tue, 10 Jun, 2025 at 2:27 PM
Remote Sensor Elevated Status
I need to be alerted if a website is up, and not if it's down. It's a backup site that shouldn't be running if the primary site is functioning. So I've setup a sensor with a PowerShell script on a remote probe which checks...
Tue, 10 Jun, 2025 at 2:27 PM
Disable Down Status
For the snmp traffic sensor... Under normal operations this sensor shows as down if the connection is actually down. Is there anyway to keep this sensor in an up state if the connection goes down? Thank you Article Comments De...
Tue, 10 Jun, 2025 at 2:26 PM
is it possible to remove traffic total on snmp traffic sensor
hey is it possible to making the snmp traffic sensor to only show in put traffic and out put traffic on the interface as default on all the sensor we have,(remove traffic total and downtime graph) if not is there some work around so we ...
Tue, 10 Jun, 2025 at 2:26 PM
Distributed architecture with "standalone" site instane
HI all, In my company we are looking for a monitoring tools that is able to monitor a central place (datacenter) and several other sites. Is PRTG able to work in this kind of archiecture : - An instance in the datacenter monitoring dat...
Tue, 10 Jun, 2025 at 2:26 PM
Monitoring VPN Tunnels on Checkpoint Firewall
Hi I would like to monitor the status of VPN tunnels from our R71 Checkpoint firewall I have the Checkpoint MIB and when I start to setup an SNMP library sensor I can see 12 tunnel state entries which relate to our 12 tunnels. They are ...
Tue, 10 Jun, 2025 at 2:26 PM
Disable alert count for specific devices/groups?
Hi. I already managed to disable email notification for devices and sensors were it's not necessary for me to get a notification. For example user workstations. It may help to monitor their bandwidth or cpu usage, but there is no need...
Tue, 10 Jun, 2025 at 2:26 PM
HTTP sensors failing for Website checks
I am getting error 401 when using the advanced http sensor, yet the credentials I have entered into the sensor are correct. Is there a certain syntax for the credential that I have to use? Article Comments When you enter in cred...
Tue, 10 Jun, 2025 at 2:26 PM
One out of two sensors working
I don't know if this is possible, but I have 2 servers and I want to check that one of the servers has a service running. I'm not concerned if both are down, but I would need to know that that one of the services is running on one ...
Tue, 10 Jun, 2025 at 2:26 PM
Sensor reading
Quick Question: Is the charted value of a sensor, the instantaneous value or the average between scans? Article Comments Hi, depends on which graph you are referring to. The live graph contains the "real" value where...
Tue, 10 Jun, 2025 at 2:26 PM
Geekboard
Does anyone present there monitoring data via a simpler (bigger) interface ? I'm looking into geekboards or something similar demo http://dashingdemo.herokuapp.com/sample Application http://shopify.github.com/dashing/ I got frus...
Tue, 10 Jun, 2025 at 2:26 PM
Monitor TSM in PRTG
Hi All. Has anyone monitor TSM backups, schedules and others status in PRTG? How can I do it? Tks. Thiago Article Comments Hello, thank you very much for your KB-Post. I'm very much afraid we ourselves do not have ex...
Tue, 10 Jun, 2025 at 2:26 PM
Top Talker Report
When looking at the Top Talker report, is the Bytes column the quantity of data exchanged between hosts or the quantity of NetFlow data about that conversation between hosts? Article Comments Hello, thank you very much for thi...
Tue, 10 Jun, 2025 at 2:26 PM
Install PRTG Network Monitor on Vmware 3, Vmware Vsphere 5, Vmware ESXi
Good Afternoon, I wonder if the program can be installed in a virtualized environment, VMware Infrastructure 3 currently own and I will upgrade to 5 and also use VMware servers with VMware ESXi environment, your program runs smoothly in t...
Tue, 10 Jun, 2025 at 2:26 PM
VMWare Hostserver Hardware status sensor not working after update to 12.4.6.3230+ (with 64bit Core)
After upgrading PRTG to version 12.4.6.3230+ which includes the 64bit CoreServer, all of our VMWare Hostserver Hardware status (SOAP) sensors report "no data". What can I do to get the sensors working again? Article Comm...
Tue, 10 Jun, 2025 at 2:26 PM
HTTP API Status of Sensort
I would like to read the current state of sensor by using HTTP API. is that possible? I would like to pass the Object ID. thanks for help Article Comments Hi, yes it is possible using the API to get the actual sensor state. I...
Tue, 10 Jun, 2025 at 2:26 PM
Paessler Knowledgebase software
I love this knowledgebase software and was wondering if you developed this in house, or are using a product. If it's a product, could you tell me which one please? I'm looking for one for internal use as well, and this is by far t...
Tue, 10 Jun, 2025 at 2:26 PM
Monitor Values from Tomcat JMX Proxy Servlet
Hi, i'd like to monitor some values of a Tomcat Java VM using the JMX Proxy Servlet. For Example something like this: http://localhost:8080/manager/jmxproxy/?get=java.lang:type=Memory&att=NonHeapMemoryUsage&key=used As i r...
Tue, 10 Jun, 2025 at 2:26 PM
remote probe data loss
Hi, a Network with a remote probe had no internet-access for two days. The time the remote probe couldn't reach the prtg server is shown blank in all graphs an the tables. Shouldn't the remote probe store some data an send it to t...
Tue, 10 Jun, 2025 at 2:26 PM
notifications sent to non group member(s)
members of a notification group are still receiving notifications after they have been removed from the group? How can I stop notifications from being sent to non-group members? Article Comments Hello, usually this happens whe...
Tue, 10 Jun, 2025 at 2:26 PM
EventLog sensor, all error without special message text
We want to monitor all error events from Application and System log, but only if the message does NOT contain the string "SConnection". How can we do this? Article Comments Hello, thank you very much this KB Post. ...
Tue, 10 Jun, 2025 at 2:26 PM
How can I monitor a Bluecoat proxy?
Are there any templates available or any guides on how to get information out of a Bluecoat Proxy. Things like traffic, CPU, memory, hardware status etc. Article Comments Hi, it seems Bluecoat offers SNMP MIB files and a confi...
Tue, 10 Jun, 2025 at 2:26 PM
SNMP configuration
Hello, don't really know if it is the appropriate place to ask this question, but i was troubleshooting my snmp configuration between a windows server 2008 and a network device using your SNMP Tester v5 beta, and i found this error : ...
Tue, 10 Jun, 2025 at 2:26 PM
Can I monitor bandwidth by user/IP in Network Monitor
Is it possible to monitor bandwidth by user/IP I'm in a Windows active directory environment? Thanks Article Comments Hi, please see this KB article which already addresses this topic. Best regards Mar, 2013 - Permalink
Tue, 10 Jun, 2025 at 2:26 PM
System Health Voltages (small bug)
Hi, The default limit values for channel 9 - Voltage 4 (-11.95V) are in the wrong order. The max is set per default at -14381 and the min at -9524 As these number are negative, the min should be -14381 and the max -9524 Manually correc...
Tue, 10 Jun, 2025 at 2:26 PM
Configuration SQL
I don't know how to configure the SELECT of SQL sensor. The sentence is like: select * from zlog where idlog = 000000? where I put the SELECT? Inside query? Can you help me? Thank you. Article Comments Such queries need t...
Tue, 10 Jun, 2025 at 2:26 PM
unable to see historical data in report
Here is Software Version and Server Information PRTG Network Monitor 8.1.0.1628 Operating System: Windows 7/2008 R2 (6.1.1 Build 7601 Service Pack 1), 4 CPUs, , on VMware Server Time: 3/20/2013 10:05:25 PM Server CPU Load: 8% I am trying ...
Tue, 10 Jun, 2025 at 2:26 PM
why i cant sign in into my account here? how can i change my IP address or hide it , change or hid
why i cant sign in into my account here? how can i change my IP address or hide it , change or hide it for free? Article Comments Hello, I'm sorry, which account are you referring to? And how does it relate to PRTG? Are...
Tue, 10 Jun, 2025 at 2:26 PM
Audible notifications on External Map Display
We used to have audible notification for alarms on our Externally displayed Map but since upgrading to ver. 12, they are no longer working. Is there a way to set this up again? Regards, Article Comments With "external...
Tue, 10 Jun, 2025 at 2:26 PM
NetFlow V5 / V9 on Sonicwall NSA2400
I am trying to use NetFlow monitor for a Sonicwall NSA 2400. Both NetFlow V5 and NetFlow V9 seem to bring in a small amount of data but it isn't what is truly going through the link. I'm seeing it show something like 265kbit/s b...
Tue, 10 Jun, 2025 at 2:26 PM
No data to return Performance Counter Error
After a reboot of a physical host I receive no data to return performance counter error. Can someone please assist in troubleshooting and resolving this issue. Thank you, - Jared Article Comments Hi, please check this arti...
Tue, 10 Jun, 2025 at 2:26 PM
Multiple NetFlow sensors per Device.
Just wondering, I've noticed that when I set up two NetFlow monitors on the same device that things don't seem to work properly? Is it possible that one absorbs all the information and the other one does nothing? Article Com...
Tue, 10 Jun, 2025 at 2:26 PM
How do I get the ip address to update automatically?
I have a handful of comptuers that have changed IP addressed overnight (using DHCP) and now they are throwing errors becuase PRTG is still trying to access the computer at the old address. The DHCP and DNS server have the updated names and...
Tue, 10 Jun, 2025 at 2:26 PM
Can I simulate a website login on an ASP.NET site via a sensor?
I'd like to create a sensor in PRTG that actually logs into an ASP.NET web site to make sure that the site is functional. This is an ASP.NET site so session infro is maintained. I've tried the HTTP transaction sensor, but since...
Tue, 10 Jun, 2025 at 2:26 PM
Monitor TrippLite UPS power levels (sensor to do so?)
Hello, I was wondering if it was possible to monitor UPS power levels through PRTG. The UPSs all have smart web cards that currently have a ping sensor on them, but that only monitors the individual web cards, not the power of the UPS its...
Tue, 10 Jun, 2025 at 2:26 PM
WQL query feature request...
It would be very helpful if a single WQL query could have multiple channels. It's very tedious to have to create a file for each query and then set up sensor factories. It would also be nice if the desired WQL query could be entered i...
Tue, 10 Jun, 2025 at 2:26 PM
Adding custom items to PRTG menu bar
We would like to add a custom feature (a drop-down list with hyperlinks to certain websites) to the default menu bar in the PRTG web interface. I have already managed to get this thing working but I would like to be able to hide this for a...
Tue, 10 Jun, 2025 at 2:26 PM
Hyper-V Cluster Shared Vol. Disk Free
I can not install "Hyper-V Cluster Shared Vol. Disk Free" sensor on any Hyper-V Cluster host. .Net 4.0 is installed on PRTG Probe machine. Article Comments Hello, which exact error do you get when you try adding th...
Tue, 10 Jun, 2025 at 2:25 PM
Custom sensor shows Down regardless of exit code.
Hi. This may sound like a repeated question, but as far as I can tell, I've tried all the suggestions I've found, and I'm still having an issue. I have a powershell script that, no matter what exit code I return, the sensor s...
Tue, 10 Jun, 2025 at 2:25 PM
Remove incorrect data from a sensor
We have a CPU sensor, and when looking back at the past 30 days, there is one entry in the list that says the CPU was using 60000%. This is obviously a wrong reading, and it completely throws the last 30 days graph out of whack, as the scal...
Tue, 10 Jun, 2025 at 2:25 PM
Bandwidth Monitor, SF200-26
I'm new to the use of the prtg application, but I'm trying to monitor a cisco sf200-26, which i'm unable to. There is no snmp, and the rmon is internal to the switch. How can i capture the rmon info to display a graph on the tra...
Tue, 10 Jun, 2025 at 2:25 PM
REAL TIME BANDWIDTH SPEED
I just installed a trial version of PRTG network monitor. I want to monitor internet bandwidth speed from the ISP. Article Comments If I understand your question correctly, then you want to measure the maximum bandwidth that is ...
Tue, 10 Jun, 2025 at 2:25 PM
netflow registering traffic on incorrect interface
I have a cisco 2911 router v15.3(1)T with 2 interfaces on which I want to track Netflow data. One is a tunnel interface and the other is gigabitethernet. The tunnel is a backup path and should always have zero production traffic traversin...
Tue, 10 Jun, 2025 at 2:25 PM
Process run time
Is it possible to monitor how long a process has been running? we have a system that if this certain process has been running longer than 30 min there is an issue and should be marked down. Thank you for your help Article Commen...
Tue, 10 Jun, 2025 at 2:25 PM
Reports & Secified Times
I need to create a report for last month that shows utilization for each day for a specified time period say 6:00 AM to 6:00 PM. I not sure what I’m missing you can do so much with this can anyone point me in the right direction? Ar...
Tue, 10 Jun, 2025 at 2:25 PM
Using API to modify properties on a XMLEXESensor
I need to add a bunch of custom exe sensors. They all call a PRTG-plugin ONTAPMON.exe, but each time with a different set of parameters. Is it possible using API to modify those parameters? And if so: how? And if not so: is there any easy...
Tue, 10 Jun, 2025 at 2:25 PM
How to monitor WAN links for use in dependencies
I'm trying to figure out the best way to monitor a WAN connection. I'd like to use this monitor as a dependency for my other checks. Most people would use "ping" to monitor a WAN link, however it would appear that ping i...
Tue, 10 Jun, 2025 at 2:25 PM
auto-discovery
hello. I installed the trial version. I wanted to test how the auto-discovery. I add a device, select a template e-mail server (MS exchange). prtg adds standard sensors, and does not add any specific sensors for the mail server. Why? ...
Tue, 10 Jun, 2025 at 2:25 PM
SNMP Traffic Data over Juniper IPSec Tunnel
I have a few offices that are connected via Junniper site-to-site IPSec tunnel. I am unable to get them to respond to SNMP requests by PRTG. Article Comments Have you tried connecting with our SNMP Tester? Does that yield resul...
Tue, 10 Jun, 2025 at 2:25 PM
Packet Sniffer showing mostly 'Other'
I've setup several remote probe's to investigate what is eating up bandwidth at my remote sites. Unfortunately, after reviewing the packet sniffer's Top reports, the bulk of the traffic is placed in the 'Other' bucket, w...
Tue, 10 Jun, 2025 at 2:25 PM
Custom MAP acknowledge-sensor background
Hi, We have a custom map which is working fine but the only thing is that an Acknowledge-sensor background is to RED for us. Is it possible to change this background color in the customerstyles.css ? I tried div.senso{ background...
Tue, 10 Jun, 2025 at 2:25 PM
Monitoring Hyper-v Cluster
Can a Hyper-V cluster be monitor as a whole or does it need to be monitored as separate servers? Article Comments With Hyper-V you cannot monitor the cluster per se, you would need to monitor the individual hosts. You can set t...
Tue, 10 Jun, 2025 at 2:25 PM
Remote Probe on Non-Domain Server
I have a server that we monitor remotely which is not on the domain. The monitoring is not particularly stable at the best of times - its had a PE055 error for the past 15hours and a reboot hasnt fixed it. Can we install a remote probe ...
Tue, 10 Jun, 2025 at 2:25 PM
When using a cluster, can I keep the sensor from going red when it's partial down?
I just setup a cluster and I would like to keep the sensors from turning red if one node is unable to reach the device. Is this possible? Article Comments Hi, no, this is not possible due to the cluster architecture. Sorry. Bes...
Tue, 10 Jun, 2025 at 2:25 PM
Is PRTG can moniter Solaris platform if yes what necessary changes/requirement need to be done in so
Is PRTG can moniter Solaris platform if yes what necessary changes/requirement need to be done in solaris side Article Comments The PRTG SSH sensors support Solaris and you can use NetSNMP, to activate some of the snmp sensors, ...
Tue, 10 Jun, 2025 at 2:25 PM
monitor devices by Cluster
Hi, I'm thought at the Cluster for my PRTG monitor but I have some doubts about how the behavior PRTG when I start the failover node. for exemplo, my failover it is without any device regitered so when it into in the cluster what will i...
Tue, 10 Jun, 2025 at 2:25 PM
Understanding response time
Hi The HTTP Advanced sensor can show split up times for first byte, loading time etc. However IMAP sensor, POP3 sensor, Port sensor and alike show only response time. I need to know what exactly is the response time. Is it only the time f...
Tue, 10 Jun, 2025 at 2:25 PM
How to set dependencies within a group...
I want to setup PRTG so that when one of my site's routers becomes unreachable (no ping response), all devices at that particular site are paused, as we see a router go down, then several devices at that site go down as well. If the rou...
Tue, 10 Jun, 2025 at 2:25 PM
SNMP sensors don't work anymore
Hi Support team, we have a strange problem here: We are monitoring a customers Stonegate Firewall with PRTG for several weeks now without any problem. Since last week all SNMP sensors on that machine don’t work anymore, only PING works fine...
Tue, 10 Jun, 2025 at 2:25 PM
Handling spurious zero values for counters
I have a switch that is occasionally returning a zero value for the ifOutDiscards counter. I believe this is a bug in the switch. PRTG does have a workaround to handle such situations, but PRTG's workaround seems to be not ideal. Th...
Tue, 10 Jun, 2025 at 2:25 PM
32Bit to 64Bit
How can we update a probe from 32bit to 64bit on the same server to improve performance. Can this be done on the main server without losing the devices too? Article Comments Hello, only the server part of PRTG can be installe...
Tue, 10 Jun, 2025 at 2:25 PM
(SNMP error # -2003) once a week
Hi, I encounter this error with only one of my device in all there snmp sensor. check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003) The error occur not offen, 1 time a week, ...
Tue, 10 Jun, 2025 at 2:25 PM
What is this the right format for PRTG SSH Sensor Script?
#!/bin/bash echo hello world exit 0 I have been reading around on your forums and I am unable to get a clear instructions in how to get PRTG to interpret bash scripts properly. I keep getting the following error: "Response not wel...
Tue, 10 Jun, 2025 at 2:25 PM
Unable to add a remote proble
Hi Team, We are trying to deploy PRTG remote probes for multiple geos. We have a core server and have installed remote probe on other networks. I am able to add devices in the other Geo directly under the local probe. But how can I add t...
Tue, 10 Jun, 2025 at 2:25 PM
how can i have Cpu load and disk usage for my PC in PRTG?
hello, i installed prtg in our network, i configured SNMP in Some my laptop. in the prtg server, i done the configuration and create a divice who are my laptop, i have ping and bandwidth in monitoring but i don't have disk usage, cpu lo...
Tue, 10 Jun, 2025 at 2:25 PM
Cisco Router C7206G2 not showing all interfaces in Automatic device identification
Dear Paessler team, I'm facing a problem in Cisco Router C7206G2 as it is not showing all interfaces in Automatic device identification, i tried other options too like Automatic Sensor Creation using specific device template, use 32 b...
Tue, 10 Jun, 2025 at 2:25 PM
Leistungsindikatorfehler # 0x102
PRTG 13.1.1.1089 Guten Tag In den Protokolleinträgen unseres PRTG Servers treten sehr häufig die Meldungen wie oben Beschrieben auf. Die Einträge lauten in der Regel wie folgt: Typ: WMI Netzwerkadapter Status: Ausweichen auf WMI Nac...
Tue, 10 Jun, 2025 at 2:25 PM
How can I get a full list of devices via api?
When doing a api qry : /api/table.xml?content=devices&output=csvtable&columns=device I get a incomplete list of devices. Shouldn't it give all the names that are in devices setting field "Device Name" ? Also it would...
Tue, 10 Jun, 2025 at 2:25 PM
Maps Hierarchy
Hello, I am trying to figure out, how to create kind of interactive map. I would like to have map of our country (background image with country outline) with status of data centers (groups) in particular towns. When I click the town, I wou...
Tue, 10 Jun, 2025 at 2:25 PM
How to monitor Unified Computing System?
Do you have a compiled MIB to monitor Cisco UCS? Article Comments no, sorry. There are no libraries or templates for Cisco UCS. Oct, 2011 - Permalink Is there any chance this will change soon? The UCS system is fully XM...
Tue, 10 Jun, 2025 at 2:25 PM
After Update I receive "Ping timing error (0/5054/0)"
Suddenly I receive more offten "Ping timing error" but everything ist OK. Is this a Bug? I`m using PRTG Network Monitor 13.1.2.1463+. Article Comments It may be that your timeout is set too low for this sensor. Could ...
Tue, 10 Jun, 2025 at 2:24 PM
How can I monitor Google SMTP
I am trying to put in a SMTP monitor for Google our business email solution and I can't figure out a way to get that particular monitor to work. Any ideas? Article Comments Hello, thank you very much for your KB Post. What...
Tue, 10 Jun, 2025 at 2:24 PM
System Health sensor
The System Health sensor entry in the Manual says: "Health: This index value sums up the probe state into a value between 100% (healthy) and 0% (failing). Frequent or repeated health values below 100% should be investigated." N...
Tue, 10 Jun, 2025 at 2:24 PM
HTTP sensor saving html
I've configured a sensor to save the last HTML and I've been trying to find this. I've looked at the path suggested and I don't see it anywhere. It seems that it's not actually saving the html. Article Comments...
Tue, 10 Jun, 2025 at 2:24 PM
Duplicate server
Hello, I'm going buying a new license for a new deployment of the PRTG. I already have one PRTG deployed on my network and I would like export the same data base to my new deployment, it's possible ? any tip about that deploy ? ...
Tue, 10 Jun, 2025 at 2:24 PM
Is there any way to monitor a disabled service?
I know this question has been asked already, but maybe this is a feature on the newer versions of PRTG. There are some services that need to remain disabled unless something else is required for specific servers, so can i monitor the servi...
Tue, 10 Jun, 2025 at 2:24 PM
Move devices between probes
We have installed a remote probe onto a second server as we were getting WMI time outs with having too many sensors polling at once. Is there a way that we can move some devices and sensors to the new probe but maintain the history data. ...
Tue, 10 Jun, 2025 at 2:24 PM
System Health Cisco 4510 Temperatures
I have a number of Cisco 45xx series switches. The system health sensor that monitors temperatures works fine in switches that have 6 or less line cards. The sensors report an error for switches with 7 or greater line cards. Is there som...
Tue, 10 Jun, 2025 at 2:24 PM