kb.paessler.com
Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.
can i use prtg to monitor per port on 3750 cisco switch? i want to know if which staff in our office uses much bandwidth. thank you in advance. im new to monitoring software. thank again!
Article Comments
Hello,
There is no si...
Tue, 10 Jun, 2025 at 2:43 PM
Hi
I'm trying to find out if it's possible to change/add an OID to the "device name" field. Currently a Cisco device in my network is shown as "hostname.domain (x.x.x.x) [Cisco IOS Cisco Device] (x.x.x.x)". My ...
Tue, 10 Jun, 2025 at 2:43 PM
Hi,
We use 2x HP Procurve 8212zl core switches. We need to monitor all the active ports on these devices and be notified if a port goes offline, monitoring ping responses is not enough as every comms location has a resilient link so a pin...
Tue, 10 Jun, 2025 at 2:43 PM
We have a few different user groups that we use. We would like one of these groups to only be able to see the up and down status of equipment, not an unusual or warning alarm. Is there anyway to do this?
Article Comments
Hello, ...
Tue, 10 Jun, 2025 at 2:43 PM
I am running PRTG version 8.4.1.2283. I recently moved the PRTG installation to a new server, following the migration instructions (https://www.paessler.com/knowledgebase/en/topic/413-how-can-i-move-migrate-my-prtg-installation-to-another-c...
Tue, 10 Jun, 2025 at 2:43 PM
Is there anything to detect vendors not reporting to WMI?
Article Comments
Hi,
may you please elucidate? What are you meaning by "vendors reporting to WMI"?
Thank you!
Aug, 2012 - Permalink
Tue, 10 Jun, 2025 at 2:43 PM
Hi,
I just installed a new firewall in front of my core PRTG server. I setup port forward on port 23560 to the server for both TCP & UDP and I can confirm it is open by doing a telnet to port 23560 on the server.
Probe log reports conn...
Tue, 10 Jun, 2025 at 2:43 PM
Hi,
we want to monitor the web server login page. We don't use basic authentication, instead we use JavaScript to make login.
We give, in the http header, the username and the password and the javascript makes the authentication....
Tue, 10 Jun, 2025 at 2:43 PM
I have a NAS DNS320 Share Center from D-Link and want to monitor the users connecting to my NAS via ftp. i have an admin acc and many other ftp-user accounts connecting to my NAS. I want to know, which user was on my NAS.
Any ideas?
Thx f...
Tue, 10 Jun, 2025 at 2:43 PM
Hi Team,
I am trying to create automated reports that give me IP SLA information, i am using the template for Graph+table on 1h intervals.
It comes with a nice report that includes the RTT Average, but i also would like to have the ave...
Tue, 10 Jun, 2025 at 2:43 PM
Hi Guys,
I have created a sensor that checks http page (full download time), sometimes the sensor goes down with the following message:
Sensor down: temp_dir_.CreateUniqueTempDir().
At the same time, I'm going online and able to o...
Tue, 10 Jun, 2025 at 2:43 PM
Can PRTG monitor IBM websphere application server components like thread connection pools, hung threads count?
Can PRTG monitor Oracle ASM disk utilisation and oracle database? Eg: high table space usage, etc?
Article Comments
...
Tue, 10 Jun, 2025 at 2:43 PM
Is there any way to have multiple SMS gateways?
Our resellers would like SMS alerts to come from them and not us, which isn;t posisble when it all goes through one gateway.
Article Comments
Hi,
no, it is not possible using seve...
Tue, 10 Jun, 2025 at 2:43 PM
I try to enter trial licence key in PRTG Server Administrator, but i cant write anything the places where i suppose to insert are gray and not editable.
any suggestions?
Article Comments
Hi,
the PRTG Trial version is valid f...
Tue, 10 Jun, 2025 at 2:43 PM
Upgraded from 9 to 12 with no errors but it's still loading 9 and recommending upgrade to 12!!!! Tried 3 times with same results!
Article Comments
Could you please forward us your system log files for analysis? You can find...
Tue, 10 Jun, 2025 at 2:43 PM
I am sure there is a way to do this but I am getting stuck. I already have Vmware SOAP sensor that is monitoring the virtual machines CPU, Memory, disk etc..
Is there a way to Monitor the physical host CPU, Memory that those virtual machi...
Tue, 10 Jun, 2025 at 2:43 PM
Hello,
Trying to configure SNMP from my PRTG box.
Using the Paessler SNMP Tester 3.2, I get a value response from my spamfilter.
Using the same settings for a PRTG probe, I receive the following error:
SNMPERR_AUTHENTICATION_FAILURE...
Tue, 10 Jun, 2025 at 2:43 PM
How to send notification to all users when specific sensor has been paused? therefore everyone know what happen and what has been done? Thank you
Article Comments
You could use the "Send Mail"-Button on the right side ...
Tue, 10 Jun, 2025 at 2:43 PM
Our comapny use IronPort as mail gateway.
infrastructure:
Internet -- IronPort -- exchange server
I want to Monitor IronPort to check if it can receive mail from outside(ex: gmail) normally or not.
How to I config in PRTG ?
Thanls...
Tue, 10 Jun, 2025 at 2:43 PM
Currently i have 2 Juniper firewall work as load balancing. Both of them have same QOS filter configuration. (Exactly filter name). It means that the traffic may through Juniper A or Juniper B.
Now i would like to use PRTG to monitor the ...
Tue, 10 Jun, 2025 at 2:43 PM
I'd like to customize some Report Templates.
Is it possible to set a pagebreak for PDF Creation ?
Article Comments
Hi,
no, I'm afraid it is not possible to set a manual pagebreak. Sorry.
You only may define the numbe...
Tue, 10 Jun, 2025 at 2:43 PM
For some reason, my PRTG is not classifying certain traffic into the channel defined.
As a result, they are in the default "Other" Channel.
For testing, I created a NetFlow v9 Customer sensor,with only one channel:
#70 VoIP_Down...
Tue, 10 Jun, 2025 at 2:43 PM
Heey,
For 1 group of servers this error comes up once in a while and iam just wondering why.
The login's of the servers are all correct but once a week or twice a week it gives me this error.
How can i fix this(becouse its kinda a...
Tue, 10 Jun, 2025 at 2:43 PM
Unable to send mail through our relay. My Outlook can on the same network. I can get on the PRTG server and telnet directly into the relay on port 25. There's no detail in the PRTG logs showing why it cannot send through the relay. The ...
Tue, 10 Jun, 2025 at 2:43 PM
PRTG 9 Core Server Service not starting cant access
please see the error in this photo
http://i44.servimg.com/u/f44/13/84/87/40/0113.png
Article Comments
Hi,
please send your PRTG Probe and Core Logs to support@paessler.com...
Tue, 10 Jun, 2025 at 2:43 PM
How can i filter sensors by groups when creating a report?
In PRTG we have 206 devices, they are divided into different groups such as "Hosted", "Corp", etc. I am trying to create a weekly report of the "CPU load&qu...
Tue, 10 Jun, 2025 at 2:43 PM
Hi, I've just installed PRTG 12.3.3.2855 on a Hyper-V server running Windows Server 2008 R2 (x64). I can access the web console fine on http (port 80), but when I click to enable SSL & Restart. the process seems to never complete (I...
Tue, 10 Jun, 2025 at 2:43 PM
Is there a way to plot the average bandwidth over a given time period (Sunday - Saturday) continuously throughout the year? By continuously I mean, can I have a graph with data points showing the average bandwidth for week 1, average for w...
Tue, 10 Jun, 2025 at 2:43 PM
Hi, I think my question is simply whether you can have placeholders in the URL box of a HTTP notification. I'm trying to send a HTTP notification in the form;
http://ison10/LegalOfficeLoad/setqueue.asp?SetLegalOfficeLoad=%value
I...
Tue, 10 Jun, 2025 at 2:43 PM
I'm going to update my PRTG Installation from v7 to v12, but as an intermediate step it is recommended to update to the las v8 and to backup all data. But i don't know haw to do this backup. If i copy all my installation folder, it ...
Tue, 10 Jun, 2025 at 2:43 PM
Can I connect a Enterprise Console of my actual PRTG 12 Installation, to a PRTG Server that is running PRTG Network Monitor v7
Article Comments
Hi,
I'm afraid this is not possible. Sorry.
Best regards
Sep, 2012 - Permal...
Tue, 10 Jun, 2025 at 2:43 PM
Hi
I have a question regarding using WMI sensors. I need to collect statistics from Performance Monitor counters, for example Physical Disk counters. I can use "WMI Physical Disk" sensor but I have the following problem. When I se...
Tue, 10 Jun, 2025 at 2:43 PM
We have a catch-all Gmail address that receives all our messages and using a rule auto-forwards them and marks them as read in the catch-all inbox. Occasionally, the flow of messages hangs, resulting in a large number of unread messages in ...
Tue, 10 Jun, 2025 at 2:43 PM
I have a site with dynamic ip. I have the remote probe working well with the current IP and allowed the /16 subnet pool the ip will be from on the PRTG allowed address server section (X.X.0.0/16). If the IP changes but still within the /16 ...
Tue, 10 Jun, 2025 at 2:43 PM
Runnning PRTG 12 and a Cisco ASA 5505
Overview tab shows 0kbps for all my channels. Live graph shows 0kbps.
Toplists are populating correctly with protocols, talkers, and connections data.
The sensor has been up for around 30 hours.
...
Tue, 10 Jun, 2025 at 2:43 PM
I have tried to add some devices by either auto discovery or by adding them manually and can't see to get them detected by prtg. Not sure as there doesn't seem to be any particular reason on to why.
Target machine events don...
Tue, 10 Jun, 2025 at 2:42 PM
Dear Paessler Support,
is it possible to create a report to show montly downtimes for a period of a year? I'd like a report with 12 values (one for each month) showing the montly downtime (percentage or time) for certain sensors.
Is...
Tue, 10 Jun, 2025 at 2:42 PM
I have created a new user group, and am trying to add multiple new users to the group. Under System Administration > User Groups, I click the "Add Multiple Users to a User Group" button. I'm then presented with a pull-down ...
Tue, 10 Jun, 2025 at 2:42 PM
Hello,
is PRTG able to monitor Netflow 10 streams which are obviously sent by VDS 5.1 Switches from vSphere 5.1?
Thanks for a quick answer!
Joerg
Article Comments
Hi,
I'm afraid Netflow 10 is not supported at the mome...
Tue, 10 Jun, 2025 at 2:42 PM
How can add a sensor to measure the CPU load on a router and another one for the memory? I have read that i can use the SNMP sensors but none of them give me the option for CPU nor memory.
Thanks in advance.
Article Comments
Hi...
Tue, 10 Jun, 2025 at 2:42 PM
Dear PRTG,
After the upgrade to 12.3.2.2681 the windows schedule tasks sensors give errors.
The following message is what i get:
Task 'Taskname' not found on host server.
How can this be resolved?
Article Comments
h...
Tue, 10 Jun, 2025 at 2:42 PM
Which sensor can monitor bandwidth usage of a device and give details of amount traffic in, traffic out, total sum and which application is using the bandwidth. Example of the application would be http,https,ftp,smtp,pop and etc.
Ar...
Tue, 10 Jun, 2025 at 2:42 PM
Hi
I have a question about WMI IIS Application sensor. It gathers a lot of data - for example "Bytes Received", "Get Requests", etc. Let's assume I set scanning interval for this sensor to 5 minutes. My question is: ...
Tue, 10 Jun, 2025 at 2:42 PM
Bei der Verwendung des Sensors 'SSH Laufwerkskapazität' wird mir für den Kanal 'Free Bytes - /u04' der Wert von 161.303 MByte ausgewiesen. Wenn ich per SSH auf dem AIX-Server bin und mir per 'df -k' den freien Platz ...
Tue, 10 Jun, 2025 at 2:42 PM
After updating from PRTG 9 to version 12, my custom SSL certificate is not displayed any more. The PRTG web server reverted to the default (demo) certificate and shows a certificate warning when trying to connect to the web interface.
Wha...
Tue, 10 Jun, 2025 at 2:42 PM
Please XML results below
<LoadBalancerServer>
<connectCount>236</connectCount>
<status>RUNNING</status>
<redirectCount>0</redirectCount>
<lastMessage>2 seconds 276 milliseconds</l...
Tue, 10 Jun, 2025 at 2:42 PM
I have Motorola access point that i want to monitor when it reboots via a remote power controller autoping feature which reboots the device if it can't ping it. I want to know when that happens. I currently have an uptime sensor for the...
Tue, 10 Jun, 2025 at 2:42 PM
Heey,
I have recently asked for a alternative to monitor phone's using syslog sensor.
This is not able to work yet becouse the syslog sensor cannot handle the amount of messages send.
Iam trying to build a alternative now using a ...
Tue, 10 Jun, 2025 at 2:42 PM
Good PRTG Team,
I have problems to access the Knowledge Base. I can only see the first site if I select site 2 the page is blank. Is this an know error?
Thanks & Brgds
Markus
Article Comments
Hi,
yes, this is a known bu...
Tue, 10 Jun, 2025 at 2:42 PM
I would like to monitor the speed (throughput) for site-to-site MPLS connections. Is there a way to accomplish this with PRTG?
Article Comments
Hello,
Monitoring available bandwidth is tricky, as essentially you have to block...
Tue, 10 Jun, 2025 at 2:42 PM
Since upgrading to 12.3.3.2855 I have a series of Nexus switches that all are defined with the same SNMP V3 configuration at the group level. I have one device defined by IP Address in 2 different locations, using same SNMP V3 configuratio...
Tue, 10 Jun, 2025 at 2:42 PM
When monitoring bandwidth using SNMP I consistently get 70-160 Kbits for each sensor ongoing. A year ago it was about 24 Kbits per sensor, but since then I have added many more sensors. Could this be causing the extra traffic on each sen...
Tue, 10 Jun, 2025 at 2:42 PM
Hi,
Currently it is possible to pause a sensor in a current time window with schedules. These schedules are based on weekdays and the syntax is something like ww:hh:mm-ww:hh:mm. This makes it difficult to pause a sensor on an hourly basis...
Tue, 10 Jun, 2025 at 2:42 PM
Since I updated to PRTG 12 the PRTG web interface is not available any more. When calling the existing URL, I suddenly see an error message
Http/1.1 Service Unavailable
I try to access the PRTG web server through NetScaler. What can I d...
Tue, 10 Jun, 2025 at 2:42 PM
We are a company of about 50 people and about 70 computers. our ISP provides us with 5x5 fiber connection.
I would like to know how can i setup my PRTG to monitor if current usage exceeds supplied bandwidth and if we need to upgrade.
We use...
Tue, 10 Jun, 2025 at 2:42 PM
Hi,
today I tried to enable the new proxy feature for auto-update, maps, etc. (thanks for implementing!) but it doesn't seem to work. Our proxy uses Web Proxy Autodiscovery (WPAD) and needs authentication. The users can or can not bro...
Tue, 10 Jun, 2025 at 2:42 PM
Hi,
do you have a sizing table for hardware and performance regarding number of counters ?
Thx
Article Comments
Hi,
please see our Site Planner for detailed calculations on needed ressources.
Best regards
Mar, 2012 - Pe...
Tue, 10 Jun, 2025 at 2:42 PM
I created a topic a while back about LDAP authentication over the trust "https://kb.paessler.com/knowledgebase/en/topic/35623-ldap-authentication-over-trust" but It seems to be forbidden. My active directory domain has a two way t...
Tue, 10 Jun, 2025 at 2:42 PM
Hi,
I have a custom WMI sensor that monitors DFSR Bytes per second. I have set a notification to fire if the channel data is 0 for an extended period of time. I would like to also change the status of the sensor to warning or error at t...
Tue, 10 Jun, 2025 at 2:42 PM
hallo liebes paessler team,
wir haben 6 switches im prtg-monitoring tool aufgnommen. das problem:
die ports! es werden nur die ports erkannt, auf denen datenverkehr stattfindet.
wird jetzt ein weiterer port gepatched, wird dieser ja nic...
Tue, 10 Jun, 2025 at 2:42 PM
I have a PHP script that does a query on a slave mysql database. The script has an output of either 1(its working) or 0(its not). How ever when I have the batch file kick it off I see a "Last Message" of "Response not wellf...
Tue, 10 Jun, 2025 at 2:42 PM
I would like to be able to right click a device - select tools, then have a tool that opens a ping %host -t
Article Comments
Hello,
I'm afraid that is only possible with the "Device Tools" in the Enterprise Conso...
Tue, 10 Jun, 2025 at 2:42 PM
Hi,
How can I to do this : I want to add a sensor on my device. I want to use snmp for monitoring.
I have this OID : 1.3.6.1.4.1.9.9.719.1.41.2.1.11.
This OID is a table like that :
1.3.6.1.4.1.9.9.719.1.41.2.1.11.X
1.3.6.1.4.1.9.9.7...
Tue, 10 Jun, 2025 at 2:42 PM
When I use the function Report for Line Protocol Report EveryDay, I create 3 Report for about 60 line protocol. That report is created everyday, at the same time 22:00, and email to my Email. But, this morning, when I check email, I have a ...
Tue, 10 Jun, 2025 at 2:42 PM
For a given Service, if the Sensor Display's Primary Channel is set to "Running (msec)", what are the milliseconds supposed to be telling me? The time it takes for the service to respond to the SNMP probe? I tend to think of S...
Tue, 10 Jun, 2025 at 2:42 PM
We are using the Paessler web server stress tool to test our asp.net web application. Our web app keeps an audit log of user actions, however, in order to improve performance, the audit logging is handled asynchronously by the web app. The ...
Tue, 10 Jun, 2025 at 2:42 PM
Hi,
when a specific port goes down we don't won't it to be displayed in Alarms window if its not down at least for 180Secs. So I changed port "timeout(sec.)" value to 180 but still the sensor displays an error if its dow...
Tue, 10 Jun, 2025 at 2:42 PM
Don't start PRTG service , I have got error message from server admin tool
Error Message:
Sorry, could not start PRTG Core Server(Web Server)
Could not start webserver for http: ip:port : Wrong DataTree version. Needed: 7 - found:
...
Tue, 10 Jun, 2025 at 2:42 PM
Hello,
Yesterday I rebooted the core server.
A moment later, error warnings for XenServer machines with this log:
Error, Error reading the response: junk after document element
This error is logged only for XenServer.
The other server w...
Tue, 10 Jun, 2025 at 2:42 PM
Hi,
Today we have a setup, consisting of two hosted environments, one in London UK and on in Dallas US, with NOC teams in Oslo and New York. We are now looking at setting up a new environment in Chicago, however, the management team supp...
Tue, 10 Jun, 2025 at 2:41 PM
Hi,
We have a program that writes changes/logs to a txt file every minutes. This file does not update it's "modified date" for sometimes up to a week even tho there are changes being made to the file every minute. (As the fi...
Tue, 10 Jun, 2025 at 2:41 PM
Hi
I have used the old prtg 6 on my network and it used to have a "runscript" choice on the notifications action . I have downloaded the latest version of prtg as a trial but cannot seem to see it
Article Comments
He...
Tue, 10 Jun, 2025 at 2:41 PM
Hi All,
I have been trying to get the UAG & TMG monitored using PRTG, but no luck. By default UAG & TMG locks the ports and not allowing the PRTG PROBE to gather the report.
I have created the Firewall rule which has ( RPC, Net...
Tue, 10 Jun, 2025 at 2:41 PM
Dear,
i just created some user accounts with read/write access in PRTG for access. but when I tried those accounts, it gives me message Your login has failed. Please try again!
could some help me in this.
best regards,
Article ...
Tue, 10 Jun, 2025 at 2:41 PM
I'm going to upgrade PRTG 8.1.0.1628 to 12.3.4.2994 soon.
Now I discovered that V12 does not accept the greater and lower character (< , >) in HTTP Transaction sensors . These chars are replaced by [ and ].
In HTTP Advanced Sens...
Tue, 10 Jun, 2025 at 2:41 PM
I can get a list of the times at which a device goes up and down, but what would be better is a count of how many downs there have been over a period. This then becomes a useful statistic to set aside the % uptime which is a different measu...
Tue, 10 Jun, 2025 at 2:41 PM
I added a new device and put sensors on it. Only on this one device my sensors are failing. I randomly get false warnings and sensor down errors. These are WMI sensors on a VM running Server 2008 R2. I have many other hosts being monitored ...
Tue, 10 Jun, 2025 at 2:41 PM
I'm trying to add new amazon cloudwatch sensors using the prtg api from the command line. For example when a new EC2 instance is generated in Amazon, I want to add the new instance to PRTG. I have the access keys and can sample the Am...
Tue, 10 Jun, 2025 at 2:41 PM
Hi,
When a disk reaches it's lower warning limit (eg 25%) and I try to lower the limit (eg 15%) the sensor keeps reporting that the disk is at 17% and below the warning limit of 25% and shows up as a warning.
Any idea of how I can c...
Tue, 10 Jun, 2025 at 2:41 PM
How do you find Path packet loss using PRTG? Do I need to configure IPSLA on my cisco routers and poll MIBs from PRTG or I only need to configure ip sla responder on the router? Please help.
Article Comments
Hallo,
create IPSL...
Tue, 10 Jun, 2025 at 2:41 PM
It is said from the site https://www.paessler.com/manuals/prtg/update_from_previous_versions that upgrading PRTG 6 to 12 needs a clean install. I am planning to install this version 12 on the same server but I will uninstall the version 6 f...
Tue, 10 Jun, 2025 at 2:41 PM
I would like to determine the dotNET version(s) installed on my Windows system. Is there an easy way to do this?
Article Comments
Try the Free DotNet VersionCheck Utility from TMG.
May, 2011 - Permalink
Alternatively yo...
Tue, 10 Jun, 2025 at 2:41 PM
I am monitoring traffic through snmp sensor. The traffic on the port varies from 2Gbps to 4.5Gbps. If i set the axis to auto the graph seem to be very viered. How i can adjust minimum to zero and maximum to auto adjust, as may be the traff...
Tue, 10 Jun, 2025 at 2:41 PM
Hi,
I am trying to monitor the bandwidth traffic across a sub-interface off the DMZ port. Using the latest copy of Paessler I can setup snmp monitors on both the DMZ and sub-inteface but only the DMZ will pick up the bandwidth stats. Th...
Tue, 10 Jun, 2025 at 2:41 PM
Hello,
I created a sensor using an imported OID library for a TrippLite UPS. One on the sensors is "ups alarm descr". When there is an alarm present, this channel exists and the data is a string with the alarm status (i.e. "...
Tue, 10 Jun, 2025 at 2:41 PM
I am trying to develop a dash board with traffic graphs. In the available option to make a live graph is only showing last two hours. I am interested to make a live graph for last 24 hours. Example if right now its 10:00AM the graph should ...
Tue, 10 Jun, 2025 at 2:41 PM
Hi,
I have two folder sensors acting strangely. If I have "Check of File Ages" set to "Do not check," PRTG properly retrieves file ages. However, if I set it to "Show Error if older," the sensor does not retr...
Tue, 10 Jun, 2025 at 2:41 PM
Hi,
We have been running the Web Stress Tool against our Coldfusion Web Application. We are running the WST from a Client machine on our local network, hitting a test version of one of our web-sites which sits on a server of equal spec as...
Tue, 10 Jun, 2025 at 2:41 PM
is there a way for me to analyze netflow data other ways than via toplists? ie excel pivot from external datasources (prtg) I want to filter look at a days traffic. not only 15 minutes.also I need to filter out certain ip ranges.
A...
Tue, 10 Jun, 2025 at 2:41 PM
There seems no Zoom-Level Option for the Google-Map Feature now.
We don't have Buildings in different countries, we have for example, 4 Buildings near 30m distance, so at the moment you can't see where exactly is which Building (wi...
Tue, 10 Jun, 2025 at 2:41 PM
I am receive the following message when trying to reset the core service in the administrator " PRTG core server could not be stopped: Acces is denied". I can stop the service using the service.msc. This is a new installatin o...
Tue, 10 Jun, 2025 at 2:41 PM
Customer did not have their actual license key when the software was installed, so we used a trial key.
How do we change from the trial key over to the customers license key?
Article Comments
Hi,
please install the commercial...
Tue, 10 Jun, 2025 at 2:41 PM
Need to know what folders/files/services I need to exclude from real-time protection so the antivirus product I am using doesn't affect the performance of PRTG. Thanks for any help you can provide.
Article Comments
Hello,
...
Tue, 10 Jun, 2025 at 2:41 PM
Hi, how do I monitor a specific windows performance counter value? For example, I would like to monitor 'Avg. Disk sec/Write counter' value... I' ve checked the knowledge base but couldn' t find any way. Thanks in advance. ...
Tue, 10 Jun, 2025 at 2:41 PM
I need to change the email encoding type. Currently it is defaulted to UTF-8, but due to the technical limitations on the other side of an automated system in our NOC I need to change the encoding type to us-ascii. I searched the install di...
Tue, 10 Jun, 2025 at 2:41 PM
After updating from Version 9.1.3.1793 to Version 9.1.3.1840 all the SNMP sensors of the probe device do not working anymore.
Last messsage is "No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, communi...
Tue, 10 Jun, 2025 at 2:41 PM
Which steps are necessary to transfer an installation from Windows Server 2003 32bit to Windows Server 64bit ?
Article Comments
Hi,
please see this article for detailed instructions.
Best regards
Oct, 2012 - Permalink
Tue, 10 Jun, 2025 at 2:41 PM
I would like to set up at least 2 dependencies per device (i dont know if this is possible), however i was trying and didnt work for me.
I have the "server x" which is the actual physical host, this server restarts after the updat...
Tue, 10 Jun, 2025 at 2:41 PM
We are running PRTG version 8.
We have Parent/Child dependencies set up where all Child Sensors on a Device will pause once the Ping Sensor (Parent) enters into a DOWN state. This works as expected, however, the Child Sensors don't get ...
Tue, 10 Jun, 2025 at 2:41 PM
Hello,
From what I understand, the current SIP sensor aims at monitoring an internal SIP server. Is there a way (or is there a plan) to monitor a remote SIP server?
Thank you
Nicolas
Article Comments
You should be able to monito...
Tue, 10 Jun, 2025 at 2:41 PM
