kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

SSL Certificate Sensor error: Failed to establish secure connection [Step 0] Socket Error # 11001 Ho
Hi I've been setting up some SSL Certificates sensors for mutliple servers, on a few on them I've gotten the following error response. Failed to establish secure connection [Step 0] Socket Error # 11001 Host not found. [Step 1]...
Tue, 10 Jun, 2025 at 9:01 PM
Unable to propagate sensors to other devices
All I wan't to do is to select multiple devices and give them the same sensors. I have tried using templates but that only seems to work sometimes. Either it dosn't give the sensors to the devices, or it gives me this error. \ err...
Tue, 10 Jun, 2025 at 9:01 PM
Duplicate devices created during auto-discovery
I have a auto-discovery group enabled that keeps looking for new devices in a class c network. The auto-discovery group is using dns and should skip known devices/ip's according to the settings but somehow multiple entries of the same d...
Tue, 10 Jun, 2025 at 9:01 PM
Access external PRTG Monitor sensor
Good evening, I was wondering whether it is possible to include one or more sensors from another PRTG installation into our PRTG Monitor. I could imagine that writing and parsing XML/JSON coudl be possible but maybe there is an easier way ...
Tue, 10 Jun, 2025 at 9:01 PM
Number of devices using certain credentials
Hi. Is it possible to get a report from PRTG on the number of times SNMP credentials are used across everything we monitor, the same for WMI usage etc. thanks. Article Comments Dear Steve, this is not directly possible. A,...
Tue, 10 Jun, 2025 at 9:01 PM
zabbix_sender?
What is the PRTG equivalent of zabbix_sender? Thanks. Lou. Article Comments Hello degenaro, Thank you very much for your contact. I'm not familiar with zabbix_sender but I assume that it is some kind of messaging fea...
Tue, 10 Jun, 2025 at 9:01 PM
Wanted: Data Table with latest alerts/alarms for Dashboard?
Hi, for a global view Dashboard in a noc i need a data table / ticker with latest alerts at root Level, but i don´t find similar. The Standard data table with Alerts is not sorted as needed -> can we clone it and sort by latest? Other so...
Tue, 10 Jun, 2025 at 9:01 PM
Trends reporting for the entire PRTG
Hello, fun fun fun i have been tasked with reporting on how our monitoring team meets KPIs. Does PRTG provide any kind of tool for automated reporting of trends in the PRTG estate? I have the current alarms exporting as CSV and can deduce ...
Tue, 10 Jun, 2025 at 9:01 PM
Netapp monitoring via soap action
Hi I am trying to monitor my netapp CDOT filer via the soap sensor and its giving me a tls error. Article Comments Hi 1putt1der, What exact error do you get? Kind regards, Stephan Linke, Tech Support Team Nov, 2017...
Tue, 10 Jun, 2025 at 9:01 PM
Trimming API request urls
Hello, i need to produce reports of how our monitoring environment changes over the day and which tickets are reoccurring etc. I am kinda surprised PRTG cant do this automatically but hey-ho. anyhow i am using the current alarms xml link...
Tue, 10 Jun, 2025 at 9:01 PM
A Sensor for multiple instances of the same .exe
Is it possible to create a sensor for each instance of the same .exe File. Processname is always prog.exe, just the PID and the Main Window Title are different. More Details: I start prog.exe from a ps1 script including a given argument ...
Tue, 10 Jun, 2025 at 9:01 PM
Übertragungsgeschwindigkeit zwischen zwei Richtfunkantennen ermitteln
Guten Tag zusammen, ich habe folgende Frage: Ist es möglich die Übertragungsgeschwindigkeit zwischen zwei Richtfunkantennen des Typs: LANCOM OAP-322 über PRTG zu messen? Ich habe unsere Richtfunkantennen zwar im Monitoring drin und es w...
Tue, 10 Jun, 2025 at 9:00 PM
Monitoring Oracle Database with different credentials
Our Oracle Database (12g) is under the same IP-Adress with different credentials for every tablespace. For the correct running of the Sensor "Oracle SQL" we need for every tablespace a DEVICE - is there annother posibility? The ...
Tue, 10 Jun, 2025 at 9:00 PM
How to Add MSA 2040?
Hi to all. I would like to add my storage MSA 2040 to monitor the disks. I already have both controllers added, but through them I only have ping, uptime, IO Traffic, eth0 traffic, mcmc traffic, sl0 traffic, FTP and HTTP. The idea is ...
Tue, 10 Jun, 2025 at 9:00 PM
Feature request - Advanced Acknowledge
Hi, We use a lot the "acknowledge" feature, and its truly a blessing for our team to know who and what is happening on an alert. But we'd love to see two new things added to this feature for it to be really perfect : --- - ...
Tue, 10 Jun, 2025 at 9:00 PM
Is it possible to show the available time of the ping sensor in a channel?
I want to show in a channel the availability factor of a 4G router. I plan to use the "time available" of the Ping Sensor and display it on a channel using the Sensor Factory. Is it possible to do this? Could you recommend another...
Tue, 10 Jun, 2025 at 9:00 PM
high cpu load on probe
Running PRTG in a two system cluster, one remote probe. Version PRTG Network Monitor 17.4.33.3251 x64 Master on Windows Server 2012 x64 Slave on Windows 10 1703 x64 Both on HP Pro Liant remote probe is on a VM for some time now ...
Tue, 10 Jun, 2025 at 9:00 PM
Taking action after alarm
Hi, Is it possible to take an action after receiving an SMS message from an alarm? For example if I'm monitoring a particular service on a server and I want to be alerted if that service stops... when I receive an SMS text telling m...
Tue, 10 Jun, 2025 at 9:00 PM
Add a Calendar to the Map
Hi. It is possible to add a simple calendar to the map? Something simple, with just the day, like this image >> https://steveonjava.files.wordpress.com/2009/01/calendarwidget.png?w=240 << I am searching for days, with no success...
Tue, 10 Jun, 2025 at 9:00 PM
Suma meter error
In the suma meter i have a mesure over the 1 gb of traffic.my question how i can fix this?, my total accesss is about 4 mb!, thanks forthe support. (sorry for my english I know is not good enough) Jose Bravo, Caracas - Venezuela A...
Tue, 10 Jun, 2025 at 9:00 PM
PRTG Alarmmeldung
Hallo zusammen, ich habe eine Frage bezüglich der Alarmmeldungen. Sobald es einen Alarm gibt, erscheint ja ein Fenster mit den Alarmen und den Meldungen. Dieses Fenster kann dann mit OK wieder geschlossen werden. Gibt es eine Möglichkeit,...
Tue, 10 Jun, 2025 at 9:00 PM
Permissions per user to sensors
Good Morning, I would like to know if it is possible that a user can only see certain sensors of a root. Best Regards Article Comments Hi there, To create a user with limited access, create a new user group under "Set...
Tue, 10 Jun, 2025 at 9:00 PM
Sensors as a sub group branch within a device
Hi Paessler Support Is is possible to group sensors together as a sub group within a device? I have a TP-Link PoE switch, have imported oid/mibs and can now monitor both bandwidth usage and PoE usage per port. All the monitored sensor...
Tue, 10 Jun, 2025 at 9:00 PM
Imap UPS
Bonjour, Je supervise un ups via mon NAS(USB), Le NAS envois des émail lorsque il y a une coupure de courants est quand elle et rétablie. J'ai installer une sonde Imap, qui affiche une notification en cas d'erreur, mais elle ne re...
Tue, 10 Jun, 2025 at 9:00 PM
How to remove sensor status history?
I would like to remove the sensor status history table when I run historic data of a sensor. But I couldn't find a way to remove it. Please help. Article Comments Hi there, Unfortunately, that is not possible. This would...
Tue, 10 Jun, 2025 at 9:00 PM
Remote probe keeps disconnecting after update to 17.4.33.3283
Hi! I have a problem with one of remote probe sporadically losing connection to the PRTG Core server after update to 17.4.33.3283. Core Server Log: 13.11.2017 11:20:51 (4020) Connect from 192.168.xxx.xxx:52404 13.11.2017 11:20:51 ...
Tue, 10 Jun, 2025 at 9:00 PM
80029C4A: Error loading type library/DLL - Host
Good day, I restored the server that the monitoring service is running off and now i get the following error: Connection could not be established (80029C4A: Error loading type library/DLL - Host Can someone please help me in fixing th...
Tue, 10 Jun, 2025 at 9:00 PM
Hyper-V Windows Server 2016 BytesPerSec
When using Windows Server 2016 Datacenter to run Hyper-V, you get an error with the Hyper-V Host sensor stating Windows Server 2016 Datacenter does not support BytesPerSec (field) Article Comments The "Network Traffic"...
Tue, 10 Jun, 2025 at 9:00 PM
Is it possible to monitor a Port util
We are looking to set up PRTG to monitor alert if a Port util goes over a certain %. Is this possible within PRTG? Article Comments Hi Nathan, You can click on the gauge symbol of the channel to enter the channel settings. H...
Tue, 10 Jun, 2025 at 9:00 PM
When will PRTG log a record in Log tab
Hi everyone, Can someone please help me to understand what is the mechanism of PRTG to log a record in Log tab? It seems to me that the log is logged very randomly which I don't think that is the case. My guess is that there will be s...
Tue, 10 Jun, 2025 at 9:00 PM
Was your software developed using "good coding practices" or another standard?
I will be using your tools to support an FDA regulated environment, and I need to understand the degree of coding documentation and testing that you have done on your products. Article Comments Hi there, PRTG does not official...
Tue, 10 Jun, 2025 at 9:00 PM
How to monitor Physical Hard Drive in SuperMicro with PRTG?
Dear Paessler: Server : SuperMicro SSG-6048R-E1CR36H , with 80 HDD. (mainboard:X10DRH-iT) RAID Controller : AVAGO(LSI) 3108 MegaRAID OS: Ubuntu 12.04 SNMP Version: v2c PRTG Version: v17.3.33.2830 Is it possbile to monitor the Phys...
Tue, 10 Jun, 2025 at 9:00 PM
Average Temperature in Report has too many decimal places
Hi When I create a PDF report in PRTG, the Temperature sensor shows an average Temperature of 40,3247168167296 °C. I would rather have 1 or 2 decimal places after the comma instead of 13. How do I achieve this? This does not look pretty n...
Tue, 10 Jun, 2025 at 9:00 PM
WMI Sensors grossly under reporting RAM and CPU usage
I am trying to monitor a primarily virtual network, with about 15+ VM's. After getting complaints that the system was going slow, I checked PRTG. The CPU sensors reported roughly 10%, yet on the server the usage was well over 98% Same...
Tue, 10 Jun, 2025 at 9:00 PM
Cannot activate Network Monitor after moving to new server
After moving Network Monitor to another server I cannot activate my commercial licensed version on the new server. The messages are: 'Activation failed.' and 'Activation: Check via activation1.paessler.com, result is \"Lice...
Tue, 10 Jun, 2025 at 9:00 PM
Netapp / Volume Monitor / Storage Virtual Machines
Hi there, we have a Netapp 8.3.2P5 that is configured with several Storage Virtual Machines. Each SVM has their own set of aggregates, volumes, and shares. When the Netapp Volume BETA sensor is added, the only volumes that show up to be mon...
Tue, 10 Jun, 2025 at 9:00 PM
PRTG change sensor settings in specific time
Hello all, I want to know if i can change setting for specific senzor to act differently. In our system we have sensor which will sent notification after 1 failed period. Is there any change to set sensor - sent notification after 5 fail...
Tue, 10 Jun, 2025 at 9:00 PM
Is it possible to make a chain for monitor remote network
Hello! I have just installed PRTG in my network. But I have question about chaining. Example below. I have server (called SERVER1) with PRTG server in my network. I have ipsec tunnel to another network and server in that network (called SER...
Tue, 10 Jun, 2025 at 9:00 PM
Adding Group ID or Name to API
Hello Paessler, I am using the following API call to pull current alarm data from my prtg hosts https://URL/api/table.csv?content=sensors&columns=downtimesince%2Cprobegroupdevice%2Csensor%2Clastvalue%2Cstatus%2Cmessage%2Cpriority%2...
Tue, 10 Jun, 2025 at 8:59 PM
PRTG change sensor settings in specific time
Hello all, I want to know if i can change setting for specific senzor to act differently. In our system we have sensor which will sent notification after 1 failed period. Is there any change to set sensor - sent notification after 5 fail...
Tue, 10 Jun, 2025 at 8:59 PM
WMI Event Log
hallo, ich möchte einen eventlog eintrag überwachen. prtg soll mir mittteilen wenn sich ein Eventid 2004 unter System einträgt. PRTG soll solange rot sein bis ich den Eintrag von Hand bestätige. Kann ich das? Vielen Dank und Grü...
Tue, 10 Jun, 2025 at 8:59 PM
Temperature sensing using external sensor and HTTP push data sensor
Hi guys, we have been following the guide (link at bottom) provided on the PAESSLER blog about setting up a temperature sensor that would send its data using the HTTP push data sensor. However, were having an issue that the data doesn't...
Tue, 10 Jun, 2025 at 8:59 PM
PRTG API and Channel Settings
Hello, Is there a way to get or set channel settings for a given sensor through the HTTP API? Specifically, I want to be able to enable or disable limits on channels, as well as set the upper or lower limits. Article Comments ...
Tue, 10 Jun, 2025 at 8:59 PM
PRTG Compatibility w/ Epson Printers
Greetings Paessler Team, I need to have a quick discussion with your Technical Sales Support team. I have a few questions about compatibility between PRTG and Epson printers. As an SNMP solution, I believe that there should be no issues...
Tue, 10 Jun, 2025 at 8:59 PM
Feature Request - Better Disk Threshold Settings
Hi I would like the way prtg handles thresholds reviewed / re done. The current implementation is sort of illogical I would assume generic settings get set and then more specific settings are applied. Eg. We have a server with 26 har...
Tue, 10 Jun, 2025 at 8:59 PM
How to monitor ISP and be alerted if notifications need Internet?
Here is a Scenario: 1). We want to know when our ISP is down so we could fail over to our secondary ISP 2). What if both Primary and Secondary ISPs are down, how would we know without being notified by a user that is trying to access a se...
Tue, 10 Jun, 2025 at 8:59 PM
PRTG and PALO ALTO Firewall
Hello, I would like to import PALO ALTO MIB to PRTG. Download file are here: https://www.paloaltonetworks.com/documentation/misc/snmp-mibs.html (ENTERPRISE SNMP MIB 8.0). Next, i use Paessler MIB Impoter to transform the MIB files...
Tue, 10 Jun, 2025 at 8:59 PM
Wrong data is being graphed and collected
I'm having an issue with the data from MIB's imported into PRTG. The import was successful and so was creating the sensor. The data returned in "Last Message" is the real data value obtained from the SNMP polling but wha...
Tue, 10 Jun, 2025 at 8:59 PM
File Content Sensor - StackOverflow when using regexp
When using File Content Sensor with regular exception, the sensor results to StackOverflow and PRTGProbe.exe goes down in Services and has to be strated again. An example for the regexp is: ^(?=^.*ERROR)((?!I want to exclude this).)*$ I...
Tue, 10 Jun, 2025 at 8:59 PM
Incorrect Netflow Data Received for Meraki Security Appliance
Hi all, I've setup our Meraki MX-100 Security Applicance in PTRG fine, and have the Netflow-v9 sensors established and receiving data. However, I've noticed that the number of bytes tally for Top Talkers, Top Connections and Top P...
Tue, 10 Jun, 2025 at 8:59 PM
Custom Sensor Notifications
I am building a custom sensor using the EXE/Script Advanced sensor. It's a PowerShell script that returns some ping, trace route, etc stats in the channels. I want to trigger a notification only is the string in the Message changes. I k...
Tue, 10 Jun, 2025 at 8:59 PM
Wmi Service Sensor shows Pagefile usage - even though the pagefile is disabled
Wmi Service Sensor shows Pagefile usage - even though the pagefile is disabled I do not understand why the service sensor gives these numbers back for running processes. I have confirmed that the pagefile is disabled in windows and the fi...
Tue, 10 Jun, 2025 at 8:59 PM
"Data at the root level..." Error with JSON/REST Sensor
Hello! I need to parse a JSON array like that: [ {"Test":"Output "},{"Test2":"Output2"} ] I am using the "HTTP/XML Rest-Sensor" but it shows me the error "Data at the root level ...
Tue, 10 Jun, 2025 at 8:59 PM
Core Server x Remote Probe x User Preview
Hi, we are testing the product and we have the following need: - We need a single management console to centralize all the visualization of the infrastructure that will be monitored, of each client. This console needs to be Web. - Eac...
Tue, 10 Jun, 2025 at 8:59 PM
How to change font size in treemap objet in version 17.4.35
Hi, I've upgraded my PRTG to version 17.4.35. Since that, my custom treemap object I created with different font size doesn't work. In earlier versions, I changed this: style="overflow:hidden;font-size:30px..... With t...
Tue, 10 Jun, 2025 at 8:59 PM
SNMP: VCSA Disk Usage
Hello, I want to monitor the disks (size, usage) of a VMware vCenter server applaince v6. I enabled snmp and I get some infomrations, but nothing about disks. The snmp monitoring if VMware ESXi hosts returns these informations. How ca...
Tue, 10 Jun, 2025 at 8:59 PM
SNMP CPU Load incorrect Proc Count
on some servers the SNMP CPU Load sensor does not report all processors but does on others. i have tried to re-crete the sensor but no change. also added the CPU WMI Load sensor and still incorrect for example: server1 - has 24 total logica...
Tue, 10 Jun, 2025 at 8:59 PM
VMware datastore free (SOAP)
Hi, I need help to get PRTG to calculate the "Free bytes" to "Free GB" on VMware Datastores. I know that a Factory Sensor should be able to accomplish this. However this i NOT an option because I have +150 datastores ...
Tue, 10 Jun, 2025 at 8:59 PM
%1 is not a valid Win32 application. (0xC1) when generating reports and sending to email
Hi. I'm receiving the error message "%1 is not a valid Win32 application. (0xC1)" when generating reports and sending to e-mail, or storing it. However, reports are generated properly in HTML format and can be viewed corre...
Tue, 10 Jun, 2025 at 8:59 PM
My Powershell scripts takes more than 900 seconds to run and always timeouts, how to get it to work?
I have a custom Powershell script that takes more than 900 seconds (or takes a long time in general) to complete. Within PRTG the script times-out with error PE018 because the maximum timeout limit is 900 seconds. How to get my custom sc...
Tue, 10 Jun, 2025 at 8:59 PM
PRTG MIKROTIK
hello very good morning, I wanted to know if someone could give me a very detailed information on how to set up my mikrotik router in PRTG, it is very urgent and I would greatly appreciate anyone who helps me. Greetings. Article C...
Tue, 10 Jun, 2025 at 8:59 PM
WMI Connection Semaphore released, connection tainted.
Hello, we are receiving this in conjunction with a cpu load sensor reporting and unrecoverable error. Could you please advise what it is as google is less than helpful. Log snippet below- 28/04/2017 08:56:37 Request: 3392232429 Id: 9244 R...
Tue, 10 Jun, 2025 at 8:59 PM
How can I see the HISTORY of a sensor that has gone down?
Hi everyone, I am trying to track down one IP Cisco phone that went down. The problem is that LAST MESSAGE shows now 223 or No such instance (SNMPerror #223), which is useless as I cannot track down the history from this sensor, and th...
Tue, 10 Jun, 2025 at 8:59 PM
how can i check the throughput of my network with prtg
how can i check the throughput of my network with prtg ? Article Comments Hello there, If you want to know the total bandwidth, most device support monitoring via SNMP. Take a look at this video. To get more details like th...
Tue, 10 Jun, 2025 at 8:59 PM
Sensor down -> execute rest call
Hi Guys, how can i archive the following: In case a specific sensor is down i want to send to rest call to a webservice. If the sensor is up again i want to sent another rest call. Scripting would not be a problem. But i actually don´t...
Tue, 10 Jun, 2025 at 8:59 PM
Consult status from outside of PRTG
How to query a status of any interface, and according to the status I change an application in my APP? What is the recommended way for this appointment guy? Http Request? Thank you very much, Article Comments Hi Mauricio, You ...
Tue, 10 Jun, 2025 at 8:58 PM
Konfiguration - Benachrichtigungen - Email verschicken
Über Konfiguration - Benachrichtigungen - Email verschicken - kann man entweder beim "An Benutzer senden" oder "An Emailadresse senden" den Benutzer resp. die Emailadresse eingeben. Nun verwenden wir dies um jeweils die ...
Tue, 10 Jun, 2025 at 8:58 PM
Logfile Content Reader for Unix systems
Dear PRTG Is there a logfile reader available for Unix based systems? I want to verify the alert log of an Oracle database. Regards, Martin Article Comments Dear mbg_ch, you can employ the File Content Sensor provided the...
Tue, 10 Jun, 2025 at 8:58 PM
Oracle Connection and Data Guard
Hellom PRTG I have added the sensor for the Oracle database. When I set In the host the database credentials for database user SYS, then it works. When I want to use SYS AS SYSDBA as database user, I get this error in the PRTG sensor: O...
Tue, 10 Jun, 2025 at 8:58 PM
Problem Ajax error PE 1125
When I perform a search in the WEB interface, the message of AJAX ERROR PE1125 appears and the prtg service is suspended, until I finish the process in the task manager or the server, Article Comments Hello there, if this happ...
Tue, 10 Jun, 2025 at 8:58 PM
Does PRTG Support AUTH/PRIV in SNMP3
Hi, I'm required by my auditors to enable SNMP V3 AUTH & PRIV on all network devices, while at the moment I'm using only SNMP V3, would it be possible and how can I do this, since I could not find any tab relating to such opti...
Tue, 10 Jun, 2025 at 8:58 PM
Exporting Last Message Data
Hi, I have an SNMP Custom String sensor that returns a text value shown as a Message. Is there either a way for me to export this data from PRTG to a CSV or Text File? so I sort/search it myself or Is there a way for me to search th...
Tue, 10 Jun, 2025 at 8:58 PM
DNS Sensor for SOA
I have DNS sensor configured to check my SOA record. I want to know if the serial number changes. So I put the current serial number in the "Check Results" field. The sensor was 'OK' for for I did that and "Record ...
Tue, 10 Jun, 2025 at 8:58 PM
Schedule period special question
Hello, How is it possible to define a Schedule with a regular maintenance window such as: every 3rd Friday within a month between 19:00 and 23:00 ? Steffen Article Comments Out of the box, this is not possible but the articl...
Tue, 10 Jun, 2025 at 8:58 PM
monitoring external camera Ip
for school i'm doing an internship at a buildingcompany who uses camera's to keep construction site safe. but the IP adresses are different from the local adresses how do i add them ( i already added them but they keep staying red ...
Tue, 10 Jun, 2025 at 8:58 PM
Automatic Group - Changed Template
Hi I am using automatic groups for our Switches with a template selected. My question: When I change the template is it possible to do an automatic search for all devices again? I tried to select the whole group - didn't work. The o...
Tue, 10 Jun, 2025 at 8:58 PM
My "SNMP HP System Helth" sensors stopped working
After uppgrading PRTG to 17.4.35.3326 all my SNMP HP System Helth sensors has error state and saying 'NULL' is not a valid integer value. This is occurs in four different sites with the PRTG-probe installed. Please advice. ...
Tue, 10 Jun, 2025 at 8:58 PM
DNS sensor - SOA
The manual says under DNS Specific: "Check result: Check if the response contains certain strings. Define below. ... Enter elements that the response of the DNS server must contain. Enter each entry in one line. The received result mus...
Tue, 10 Jun, 2025 at 8:58 PM
Logs (Web Server) entries
I had a "100 logons failed since last start of PRTG" alert, I did research and found web server logs. Im not sure how to read these entries...Im assuming that 3rd column is the IP that originates the alert. Then we have anonymous ...
Tue, 10 Jun, 2025 at 8:58 PM
How can I monitor Hyper-v cluster virtual machine
I'm trying to add a "Hyper-V virtual sensor" to my SCVMM but i keep getting - Could not create the sensor Hyper-V Virtual Machine on device and - Socket Error # 10060 Connection timed out. Is it because my server that is a...
Tue, 10 Jun, 2025 at 8:58 PM
How can I add a second recipient phone number in prtg notification?
Deer PRTG KB, I have tried your link how SENDING OUT PRTG SMS NOTIFICATIONS USING A GSM MODEM AND THE MWCONN FREEWARE TOOL as below link. https://www.paessler.com/blog/sending-out-prtg-sms-gsm-modem-mwconn Could you please let me know...
Tue, 10 Jun, 2025 at 8:58 PM
add new sensor by script python
Hello, I have just made a sensor by script python who works perfectly by indicating in the script the hostname of the equipment. But if I want to put this sensor on other equipements, I should create a script for every equipment. Which is n...
Tue, 10 Jun, 2025 at 8:58 PM
Remote Probe - Backup yes or no
We have more remote probes. must i backup also the remote probe ? Article Comments Hi Thomas, All remote probe data is stored on the core server - you basically just need to make a list of the GUIDs used on the corresponding ...
Tue, 10 Jun, 2025 at 8:58 PM
map color
hi , i upgrade to prtg latest version . at the new version we can change the color of the background...but i cannot change the background inside the white map... how can change the size and the background of the inside map ? on which file i...
Tue, 10 Jun, 2025 at 8:58 PM
Cross-domain SQL sensors
Situation: Multiple forests, all with their own (SQL) servers; one-way non-transitive trust to forest with monitoring cluster. 1 PRTG cluster, monitoring them all Creating mssql sensor on a domain other than the domain the monitori...
Tue, 10 Jun, 2025 at 8:58 PM
change map size
hi, i installed latest version of prtg... since then the map size changed... how can i resize the map object ? now the fonts are big but the map size on the screen is very small ,i tried to play with map designer setting and i increas...
Tue, 10 Jun, 2025 at 8:58 PM
Automatic Group - Cisco-Hostname instead of IP-Address
Hello When I add devices in an automatic group using a template the device is added with the IP-Address as name. I want to have similar behaviour like when I add a device manually - then (Cisco device) when i enter the IP and start the ...
Tue, 10 Jun, 2025 at 8:58 PM
IIS WebSite Log (Like AWSTAT)
How to get information access about browse used, resolution, page accessed of a website? Like AWSTAT! Regards, Felipe Article Comments Hi Felipe, Well, PRTG is not that kind of monitoring tool. PRTG monitors network applian...
Tue, 10 Jun, 2025 at 8:58 PM
Is it possible to monitor the free disk space of Telekom MagentaCloud with PRTG? (same like DropBox,
I want to monitor the free disk space of the T-Online MagentaCloud (www.magentacloud.de) service. Currently I don't find a preconfigured sensor for this cloud service. Article Comments Hello Hendrik Thank you very much...
Tue, 10 Jun, 2025 at 8:58 PM
Global disable autodiscover
Hi Paessler! We have just opened admin rights out too 2 addtional teams at work, sadly they do not listen and are repeatedly killing our hosts with lengthy autodiscover tasks. Two questions - Can i disable this globally please? i dont...
Tue, 10 Jun, 2025 at 8:58 PM
Simple report showing Switch ports with no traffic as csv
I am trying to generate a csv report with very Basic Information for finding all inactive Ports on a Network Switch Idea: - Devices: Several Network Switches; select all Ports - Run Report for 1 week - Show all Ports where Traffic (in/ou...
Tue, 10 Jun, 2025 at 8:58 PM
Layer-2 maps integrated in PRTG
Hi there, please integrate the feature of Layer-2 maps into PRTG. Two projects in sequence, two customers with huge networks and needs of layer-2 maps. Both had several problems with UVexplorer till server-crash/kernel-power, buggy ma...
Tue, 10 Jun, 2025 at 8:58 PM
Remote probe unable to connect to server during setup
Hey guys, I have been setting up remote probes at several sites recently, and am getting a consistent error across roughly half of the sites when it comes to the installation of the remote probe. Usually I run the remote probe installer f...
Tue, 10 Jun, 2025 at 8:58 PM
Wrong values from Powershell Script
Hello! I have a powershell script for VMware. It counts all my snapshots. Script: Import-Module VMware.VimAutomation.Core >$Null Connect-VIServer 10.20.30.40 -user vmware@test.com -password "XXXXXXXXXX" >$Null $snaps...
Tue, 10 Jun, 2025 at 8:58 PM
SNMP HP ProLiant System Health sensors broken after update to 17.4.35.3326+
Today I've updated one of our PRTG clusters to version 17.4.35.3326+ However, after this update, all SNMP HP ProLiant System Health sensors are broken. They all give the error: 'NULL' is not a valid integer value This mea...
Tue, 10 Jun, 2025 at 8:58 PM
PRTG web console instable after update to 17.4.35.3326+
Dear Sir, Madam, Today I upgraded one of my PRTG clusters to version 17.4.35.3326+ However, after the upgrade, my monitoring screens frequently loose connection to the PRTG cluster (monitoring via HTTP page). Is this a know issue wit...
Tue, 10 Jun, 2025 at 8:58 PM
Library filter 1000 object limit
Dear Sir, Madam, Are there any plans on increasing the 1000 object limit when filtering sensors on tags? Right now I've created Libraries, which are filled by filtering sensors based on tags. Those Libraries I use for alerts / no...
Tue, 10 Jun, 2025 at 8:58 PM
Can i get uptime reports on map ?
can i get uptime reports of sensors on map, is it visible during map rotation? Article Comments Hi sageeb, Yes, there is a map object for either the best or worst uptime. Please open the Map Designer and open the map object To...
Tue, 10 Jun, 2025 at 8:57 PM
After update to version 17.4 problems with menu bar
Last week, I have upgraded our PRTG to version 17.4.35.3326. And now in Internet Explorer 11 the menu bar is uneadable. All the menu items are written over each other. In Edge it is not an issue, but I prefer to use IE11 at this moment. Whe...
Tue, 10 Jun, 2025 at 8:57 PM
how to solve Not Connected (PRTG Netwrok Monitor was Stopped)?
hi out PRTG stop the service. I got this error PRTG Network Monitor 17.1.30.1681 x64 The server was stopped System Emergency. The system was halted, because of the following: The available diskspace is too low! Please attend to the...
Tue, 10 Jun, 2025 at 8:57 PM