kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Execute HTTP stopped working
Hi, I have PRTG set up to send REST API calls to an external messaging system via the Execute HTTP action notification. This all worked well for weeks, until last week it stopped and the problem appears to be in PRTG, possibly around SS...
Tue, 10 Jun, 2025 at 9:13 PM
Monitoring Synology NAS false positives
We are currently monitoring a Synology NAS with bonded Ethernet interfaces using SNMP and MIBs imported from Synology. It periodically gives random false positives from SNMP causing all the sensors to go into error states, but nothing is...
Tue, 10 Jun, 2025 at 9:13 PM
Security Details for Probe Core Connection
Hallo Paessler Support, für ein Projekt ( 3x PRTG Unlimited Lizenz) benötige ich für die Security Freigabe nähere Informationen zu der SSL Verschlüsselten Probe - Core Verbindung. In den Dokumenten / Whitepapers etc ist leider nur von der...
Tue, 10 Jun, 2025 at 9:13 PM
Does the PRTG server support multiple NIC's, LACP..?
We are about to migrate our PRTG install from a workstation level machine to a server. With many of our msot important servers, we setup 2 Gbps links from the core network switch using LACP. Is the use of LACP, or multiple NIC trunking s...
Tue, 10 Jun, 2025 at 9:13 PM
Counting Sensor total values to Display in graph
Hello Paessler Team, once more i'm depended on your Help. I have build a html Sensor which collects Data trough JSON Objects. One of this Data is an Counter. in this case "printed pages of the last minute". Is there any pos...
Tue, 10 Jun, 2025 at 9:13 PM
Class(es) not found: "Win32_PerfRawData_LocalSessionManager_TerminalServices" (code: PE235)
Hi Running PRTG Network Monitor 17.3.32.2478 x64 Got this error on all my terminal-servers (Win2008R2) after the latest windows update: Class(es) not found: "Win32_PerfRawData_LocalSessionManager_TerminalServices" (code: PE235) A...
Tue, 10 Jun, 2025 at 9:13 PM
QoS DSCP tagging in Windows
Hi, Are you able to elaborate on how to set up DSCP markings on the QoS sensor to emulate voice traffic, as advised in this thread? https://helpdesk.paessler.com/en/support/solutions/articles/37983-qos-remote-probes I know this has t...
Tue, 10 Jun, 2025 at 9:13 PM
VMWare vCenter Relocate VM/vmdk when migrating to another host or datastore
Hey, is there a way how to automatically relocate migrated virtual machines? If we move a VM to another host or datastore the VMware Virtual Machine (SOAP) sensor of the VM turns into error state. After this we need to delete the sensor...
Tue, 10 Jun, 2025 at 9:13 PM
Want to only allow a user group to probe node
Hi there, I would like to know if it is possible for PRTG to only allow a user group to monitor and manage the devices and group under a probe node which is joined to the main PRTG core. The reason behind is we don't let our subcon...
Tue, 10 Jun, 2025 at 9:13 PM
Which sensor can log by day to notify?
I would like to know if there is a sensor can be based on keyword detection, and then for notification? I know that there is "File Content" sensor could get this information, but it will only return a single line of information ...
Tue, 10 Jun, 2025 at 9:13 PM
Unable to add android 7 phone for push messages
When we login to Prtg Core Server with android 7 phone we see Sensors but we do not see a new push entry in Notification Contacts When I remove my entry for my Iphone an I reregister the account it will show up. It used to work on previous...
Tue, 10 Jun, 2025 at 9:13 PM
Oracle sensor for proxied server
I'm not sure if this is supported. I am running a server which connects to an external Oracle database via VPN and use the Oracle Connection Manager feature to route requests from my internal Oracle server to the external Oracle databas...
Tue, 10 Jun, 2025 at 9:13 PM
Determine & Graph data usage (KB) per IP on the network
I am new to PTRG so please excuse revisiting old threads. I am looking for the same solution as the users described some years ago. Did you add this functionality ? Cant find it on your resources. i.e. "to sum up the volume over a ce...
Tue, 10 Jun, 2025 at 9:13 PM
How can i use wildcards in parameters for userloggedin.exe
Hi everyone, how can i use wildcards (*) for parameters with the extension userloggedin.exe? I'd like to filter all users starting with "DWM-". Is there a way to filter all users starting with DWM-? Regards, Uli ...
Tue, 10 Jun, 2025 at 9:13 PM
Monitoring HP P4300 G2 Disk Usage
Hello, I'm trying to add sensors for an HP P4300 G2 into PRTG to monitor disk free/disk used. So far I haven't been able to get a sensor that just shows me that. I've tried using the MIB file from HP (filename is 10076-00.2010...
Tue, 10 Jun, 2025 at 9:13 PM
Netflow Toptalkers Graph
I am not sure if this is where I should put this but I have an issue with the netflow top talkers graph. Why is it there? Why can't I turn it off so that I don't have to see it, or is there a way to make it go away? Cause quite hone...
Tue, 10 Jun, 2025 at 9:13 PM
Graph w/no label
I've created a map with several connectors represented by 'no label' bandwidth graphs. Is there a way for me to determine which actual sensors these graphs are linked to since they no longer have a label? Thx. Article C...
Tue, 10 Jun, 2025 at 9:13 PM
EXE/Script Sensor Does not Send Email
Hello, I have a Custom Exe/Script sensor that does not send an email notification when in down status. When in a "down" state, the sensor will change to a red/error state in the console, but no email notification to the admin. ...
Tue, 10 Jun, 2025 at 9:13 PM
what ports need to be open
hi what ports need to be open from the core to the prob and vice-versa ? thanks Article Comments Dear yudahv, the TCP port 23560 must be open on both the core server, and the remote probe. Aug, 2017 - Permalink
Tue, 10 Jun, 2025 at 9:13 PM
How to translate alert message?
I have found many translations with the key is pas.placeholders.prtg7errors. But when I translate them, I do not see any change in the warning messages. Example: No response (check: firewalls, routing, snmp settings of device, IPs, SNM...
Tue, 10 Jun, 2025 at 9:13 PM
Parent tag not display via api before the sensor is clicked
Hi, Im trying to get the parent tag of a device using the api in a powershell script. PRTG is at the newest update and you wont get a parent tag until you got on the Web UI on the device Settings and just click a few times around. Could i...
Tue, 10 Jun, 2025 at 9:13 PM
Historicdata.json api call not working
Hello, I am trying to use the API to get the historic data for my sensors. When using the webapp this is the URL [server]/historicdata_html.htm?id=2244&sdate=2017-07-01-00-00-00&edate=2017-07-31-23-59-00&avg=86400&pctavg...
Tue, 10 Jun, 2025 at 9:13 PM
Dell Poweredge SNMP system health error -2003
I have 4 Dell R720 servers, all identical, all running the same version of IDRAC. I've added the 4 iDRACs to PRTG, and the system health works on the first 1, but not on the other 3. The error I get when adding the Dell Poweredge Gl...
Tue, 10 Jun, 2025 at 9:12 PM
MIB File Errors
I am looking to be able to import the FOUNDRY-SN-AGENT.mib into the MIB importer and I keep getting errors pertaining to the syntax of the file. What I am looking to do is to make a custom sensor that will display the temperature and Fan st...
Tue, 10 Jun, 2025 at 9:12 PM
Miniprobe for TomCat monitoring on Centos 7
Hi. I have a PRTG 15.3.16 version. I want to monitor status and condition of a TomCat 6.043 running on a Centos 6.0 OS into a virtual server (VMWARE ESXi 5.5) I download Mini Probe for Linux distribution, most similar to Centos, but install...
Tue, 10 Jun, 2025 at 9:12 PM
Question regarding tutorial "How can I configure sensors using speed limits to keep the status for m
Hi Felix, I have a question regarding this tutorial. Do I set a notification with the http action on the green IT sensor or the sensor that I want to stay in alarm status for more than one interval? And the line of code: http(s)://YourSe...
Tue, 10 Jun, 2025 at 9:12 PM
Do paused sensors count against the quota?
This is the most related question I am able to find: https://helpdesk.paessler.com/en/support/solutions/articles/5213-please-help-devices-are-paused-due-to-not-licensed I would just like to confirm if paused sensors count against the quot...
Tue, 10 Jun, 2025 at 9:12 PM
Error since update 17.3.32
The HP ILO sensors for Physical disk(s) give sindse i updated PRTG to the latest version the warning: Warning by lookup value 'Undefined lookup value (9)' in channel 'Disk Status' Can someone help me with a solution. ...
Tue, 10 Jun, 2025 at 9:12 PM
Create a custom dashboard
I currently have Firefox configured to show 3 tabs horizontally to view the Live data of 3 bandwidth/snmptrafficsensor data sensors. These are for my three network connections. I'd love to put all three of the live data graphs on one we...
Tue, 10 Jun, 2025 at 9:12 PM
Android Widget enhancement request
We use the 4x2 android widget to display graphs. The actual information in the graph is very small compared to the entire widget. I think the labeling and white space could be reduced to increase the size of the graph data and thus the use...
Tue, 10 Jun, 2025 at 9:12 PM
Adding dependency based on UP state
Hello, we have monitoring for a very large cluster of SQL databases, this leads to 12 disks only being attached to one cluster member at a time. Is there a way to add dependencies for the WMI volume checks that pause based on upstates of an...
Tue, 10 Jun, 2025 at 9:12 PM
Version Stable and Preview
Hello, i have see that the Preview Version is: Version 17.3.33.2654 and the stable version is: Version 17.3.33.2753 Both Version works without problems, but do not have to be the preview version higher than the stable? Article Comme...
Tue, 10 Jun, 2025 at 9:12 PM
Cluster Node retaining too many Monitoring Database records
Our cluster node is using about twice the amount of diskspace as our primary node. Should the data retention logs automatically apply to both nodes? Primary node: C:\ProgramData\Paessler\PRTG Network Monitor\Monitoring Database 30 GB ...
Tue, 10 Jun, 2025 at 9:12 PM
Bandwidth measures
Hi, I'm trying to monitor my Bandwidth with a HTPP Advanced Sensor. So far so good - but I want to store the downloadable files to monitor on the PRTG Server. Where is the best place to store such files? I saw a folder called public ...
Tue, 10 Jun, 2025 at 9:12 PM
The cpu load sensor shows 100% but the server is 100% idle.
I have two servers ubuntu 16, these servers are with 100% cpu available, but the cpu sensor shows that they are at 100% cpu usage. How can I correct this? Article Comments Hello stsysadmin, Thank you very much for your knowl...
Tue, 10 Jun, 2025 at 9:12 PM
PRTG API Json Result
Hi, We need to access some PRTG data from the internet and we don't want to move the whole PRTG infrastructure to our DMZ. To access the PRTG data from the DMZ we intend to write an application which accesses the data via PRTG API. ...
Tue, 10 Jun, 2025 at 9:12 PM
Notification linked to a group
Hello, I'm using PRTG to monitor audio rooms that can be switched off. This is of course an issue for the monitoring tool. For every rooms, I have: One device is always UP and is linked to the router. This is the control panel. ...
Tue, 10 Jun, 2025 at 9:12 PM
Geo Maps not updating after changing address
Has anyone else noticed that their Geo Maps are not updating after changing the address of a device? I've updated the addresses of a few devices in "Location (for Geo Maps)" but the actual map does not update with the new loca...
Tue, 10 Jun, 2025 at 9:12 PM
Fortigate 200D SNMP Traps to detect VPN Ipsec tunnels UP or Down
Hello, I need to detect when VPN Ipsec tunnels goes up or down. I had a Fortigate 200D and the Fortinet Support told me this: OID 1.3.6.1.4.1.12356.101.1.1402.6.302 is a nonstandard trap and maps to the following: 1.3.6.1.4.1.12356.1...
Tue, 10 Jun, 2025 at 9:12 PM
C# Get Application name "Last Message: No "result" or "error" in XML response."
Hi, I use code shown below to get application name, but it shows "No "result" or "error" in XML response." Process[] processlist = Process.GetProcesses(); Console.WriteLine(@"<?xml version=&quo...
Tue, 10 Jun, 2025 at 9:12 PM
Editierbares Textfeld in der Map bei einem Table-Sensor
Guten Tag zusammen, ich würde gerne ein editierbares Textfeld in einem Map-Objekt (Datentabelle FEHLER-Sensor) einfügen, damit wir dort kleine Infos hinterlegen können wie z.B. In Bearbeitung/Unter Beobachtung etc. Aktuell versuche ich es...
Tue, 10 Jun, 2025 at 9:12 PM
Netflow V9 (Custom) Total Primary Channel include Other in TreeView
In PRTG User Manual for Netflow V9 (Custom) Sensor, under Sensor Display for Primary Channel... "...In the device tree, the last value of the primary channel will always be displayed below the sensor's name..." It seems...
Tue, 10 Jun, 2025 at 9:12 PM
Dynamic IP address on Device (IPv4 Address/DNS Name)?
Hello, I need to monitor lots devices with public IP address (from ISP) that is not permanent (device change IP address periodical). Dyndns is not options on this devices, but SNMP Trap work fine. And question is: How to set IPv4 Addres...
Tue, 10 Jun, 2025 at 9:12 PM
XML/REST Sensor: Process is terminated due to StackOverflowException
I have created a http xml/rest sensor to receive some data from a rest api, the setup is below: URL: https://<appliance>/api/reports/status/ XML Node: 99142989543d4e6fbe5b8acffa5766eb/status HTTP Headers: CMD_TOKEN:token When ...
Tue, 10 Jun, 2025 at 9:12 PM
Push Custom Sensors to Remote Probes
Hello, Is there a way to push a custom sensor to some or all Remote Probes? I'm creating a powershell script to return the value of the primary and secondary DNS on a given system (we have some problems with unknown employees thinki...
Tue, 10 Jun, 2025 at 9:11 PM
Cisco Switch Port not Connected - Pause?
Hello, we have some Cisco Catalyst in our company. I want to monitor the switch ports and want to see if they are connected or not. So far so good, but is there a chance to set the "not connected" ports into a pause state instea...
Tue, 10 Jun, 2025 at 9:11 PM
Migrating PRTG 15.4.21.5482 x64
Hello, We're going to migrate a PRTG 15.4 from server; this related to a infraestructura renovation. According to your guide, a uninstall license is necessary prior we start the prtg services in the new server; but, in this versión, ...
Tue, 10 Jun, 2025 at 9:11 PM
How to filter by both Sensor Type + Status
Hello, I need to create a view of all sensors of a specific type (let's say FreeDisk WMI) and their status (only ones that are down) on a single URL. I can get a list of the first one (all sensors of a specific type) but I can't...
Tue, 10 Jun, 2025 at 9:11 PM
Geo Maps always show the same location
Hi, i've problem with the geo map feature. No matter what address i enter on a group, the groups location will always be shown somewhere near africa right in the south atlantic ocean. Could somebody help me? Best regards Peter ...
Tue, 10 Jun, 2025 at 9:11 PM
Public Map no longer displays graphs - August 2017 Version 17.3.33.2686
Just upgraded to Version 17.3.33.2686. The public map no longer shows SNMP graphs - no problem when logged-on. Is this a new feature or a bug? Article Comments Hello Adam, we appreciate your contact/inquiry. I'm able to co...
Tue, 10 Jun, 2025 at 9:11 PM
Vaules from Windows Physical Disk I/O Sensor seems off
Hi PRTG Support, I have a user whose PC appears to have performance issues, so I add it to PRTG to watch mem, cpu and disk. Had to use wmi for disk. The values don't make sense to me, for example disk time goes up to 10,000 %. Any ide...
Tue, 10 Jun, 2025 at 9:11 PM
Library Sensor PING
Hi, can I send notification if all ping sensors in my library are down? ty Article Comments Hi there, You have a library with Ping sensors exclusively or are there different sensors and you just want to be notified in case o...
Tue, 10 Jun, 2025 at 9:11 PM
Monitoring Database
Hi, My monitoring database generate 350 Mb every day and i will have some disk space problems in the future. If i delete old monitoring database data, i'll lost the historic data to?? Thanks in advance. Article Comments He...
Tue, 10 Jun, 2025 at 9:11 PM
Monitoring IBM MQ
Hi, I am monitoring a series of components on a mission critical process. One of these components is a connection to an external company using IBM MQ. I need to monitor the availability of this queue manager. How can it be done? The server ...
Tue, 10 Jun, 2025 at 9:11 PM
Sensor erro - Exchange Public Folder (Powershell)
I get the following error when I go to create a "Exchange Public Folder (Powershell)" sensor. Running on server 2016 with exchange 2016. Probe installed on the same server. Also the mailbox powershell sensor works fine. ---ERROR...
Tue, 10 Jun, 2025 at 9:11 PM
Probe Administrative Access on PS script
I'm running a custom PS script, but getting "Access Denied, PSSessionStateBroken" in PRTG. I can fix this by changing the account the "PRTG Probe Service" is running under, however I would like to avoid having to c...
Tue, 10 Jun, 2025 at 9:11 PM
SNMP Traps set sensor down until another trap clears it?
Right now I have a trap sensor that successfully traps the SNMP traps sent from an environmental monitor. I get Power Down / Power Cleared or Door Open / Door Cleared etc... from the traps and can filter these messages to bring the sensor...
Tue, 10 Jun, 2025 at 9:11 PM
Folder /lookups not found
I'm trying to define custom lookup values like documented in the PRTG Manual. There is no folder "lookups" in the PRTG program directory where I can save my .ovl file. Article Comments Hello there, Lookups are al...
Tue, 10 Jun, 2025 at 9:11 PM
Big trafic after install PRTG 1000 sensor
Hi support Prtg, Trafic recorded from our firewall 153.3GB. From segment (PRTG) had installed. Would you like to advise how to reduce big trafic or how to best practice for install prtg Article Comments Hi there, We are curr...
Tue, 10 Jun, 2025 at 9:11 PM
Credentials - per group, per device and PER SENSOR
Hello, how can I set credentials per sensor that are different from higher levels of credentials (group, device)? How can I than copy/add such sensor with these credentials to multiple devices? PRTG GUI sadly doesn't seem to offer...
Tue, 10 Jun, 2025 at 9:11 PM
New/changed files under folder sensor to show what files changed
We've using the Folder sensor to monitor for new and changed files, however PRTG doesn't report on what files have changed. Is it possible to have the alert include what the new/changed file is? Article Comments Hi Simon...
Tue, 10 Jun, 2025 at 9:11 PM
API Sensors
Hi, can I use API sensor to monitoring 2 temp sensor of UPS, and retrive the sum of two temp? ex. UPS 1 have 20 degrees UPS 2 have 25 degrees I want 45 degrees in my API sensor ty Article Comments Hello there, It's no...
Tue, 10 Jun, 2025 at 9:11 PM
MIB Importer
Hi, I have problems importing mib files from Forcepoint. When importing the files I get the error that the module "STONESOFT-SMI-MIB" is missing. But thats not right. The file "STONESOFT-SMI-MIB" is in the same folder ...
Tue, 10 Jun, 2025 at 9:11 PM
Aggregate 2 different devices in only one monitoring graph
Hy, I'm currently running the free version of PRTG prior to deciding whether to purchase it Actually i have configure prtg that monitor 2 different devices and their interfaces with snmp traffic sensors with no problems, i would like to...
Tue, 10 Jun, 2025 at 9:11 PM
Missing Ticket Menu
I had created a user and assigned under a group with Ticketing access right, but the ticket menu is missing when login with the new user account. If I enable this user as administrator, then the menu appears. Article Comments ...
Tue, 10 Jun, 2025 at 9:11 PM
Pacemaker/Corosync cluster monitoring
Hi guys, We are runing a 2 node Pacemaker/Corosync HA cluster and as such the services (cluster resources) are only started on 1 node which cause PRTG to report on the down service on the passive node. Is there a way to configure PRTG to...
Tue, 10 Jun, 2025 at 9:11 PM
NetFlow V9 - Live Graph volume/speed
I am using a custom NetFlow V9 sensor and the live graph which is displayed is a huge confusion for me. In parallel I am using another software which is capturing and plotting sFlow data. Using iperf I could verify that this sofware is actu...
Tue, 10 Jun, 2025 at 9:10 PM
Searching for groups across multiple cores
Hey Paessler! We have 5 PRTG servers and the service desk are forever nagging me to make it so we can search a customer and it give a result even if they are on a different core server instance. I know this wont be an easy thing to do and...
Tue, 10 Jun, 2025 at 9:10 PM
Monitoring MYSQL stat's
I know you can use the MYSQL probe to monitor the performance of a single database but is it possible to monitor the following detail from a MySQL at the server level? Aborted Connects INNODB buffer usage Tabel_open_cache_misses Lock _wa...
Tue, 10 Jun, 2025 at 9:10 PM
File Content Sensor not finding text in log
When I use the File Content Sensor from PRTG, asking it to search a local file for any search string, it always returns 0 matches and not found. If I go to command prompt on the probe, navigate to the Sensor System folder and run the Lo...
Tue, 10 Jun, 2025 at 9:10 PM
Map pan/zoom
Please enable maps to pan/zoom like Google maps. This would greatly improve the readability of large network maps. Article Comments Hi there, I am afraid that this feature will not come in the next time as the request rate is ...
Tue, 10 Jun, 2025 at 9:10 PM
Intermittent SNMP connectivity issue
I have recently migrated my PRTG v16.3.25.6124 x64 to Azure. I have started to have intermittent problems with some SNMP sensors loosing connectivity to devices and generating alerts. The down condition lasts for a few minutes then clears. ...
Tue, 10 Jun, 2025 at 9:10 PM
Enabled HTTPS - Now can't reach site
I was prompted with an option to enable HTTPS on my existing installation of PRTG. I said 'yes' and it said give it a few minutes and try loging in again with https: etc. However, now I can't get to the site either with HTTP or ...
Tue, 10 Jun, 2025 at 9:10 PM
Partial Up and up notifications
We're using a PRTG Cluster now since some weeks. Is there a possibility to send up mails instead of partial down mails in state triggers? So we'd like to have the possibility to get a message when the server is up (reachable from bo...
Tue, 10 Jun, 2025 at 9:10 PM
Webserver for PRTG
Hi Support, which webserver PRTG is using? Microsfot IIS, Apache or TOMCAT? Thanks. Regards Boon Chon Article Comments Hi, PRTG is using a proprietary webserver, i.e. none of the above. Kind regards, Stephan Linke, T...
Tue, 10 Jun, 2025 at 9:10 PM
CPU sensor disappeared
Hi, up until yesterday my Cisco 3850 switch had a CPU sensor working fine. Now it's red, with all the other sensors being fine (green). When trying to add again, it doesn't appear as an option under Cisco Heath Sensor. No device c...
Tue, 10 Jun, 2025 at 9:10 PM
Gerätevorlagen bearbeiten / löschen
Hallo, ich würde gerne wissen ob es eine Möglichekit gibt eine bereits erstellte Gerätevorlage zu bearbeiten oder zu löschen ? Danke Gruß Torsten Article Comments Hallo, die Gerätevorlagen können nach dem Anlegen leider n...
Tue, 10 Jun, 2025 at 9:10 PM
Monitor Device from Specific Interface
This is the first time I have used this program, and I am currently testing some switches. I need to make sure that my switches are able to communicate with a syslog server and that SNMP works. The issue that I am running into is that when ...
Tue, 10 Jun, 2025 at 9:10 PM
SSH Script Advanced - Invalid JSON
Hi, When it comes to this sensor and Linux/JSON I am fairly new so lease bare with me on this. Goal: Is to get the size of a directory on a volume that is used by a CentOS server. I only have SSH access to the server from PRTG. Scrip...
Tue, 10 Jun, 2025 at 9:10 PM
base de datos
buenas tardes, necesito monitoriar unas replica en mi base de datos a un puerto espesifico que sensor deberi usar para dicha monitoreo Article Comments Hello, Thank you for the KB-Post. Unfortunately we can only provide Engli...
Tue, 10 Jun, 2025 at 9:10 PM
Android Mini Probe stops updating
I've been tried Android Mini Probe on Samsung Galaxy S8 Plus. No problem. But I accidentally uninstalled it and after new installation, after adding new probe and accepting it application count to 0. On screen is Updating in, no time i...
Tue, 10 Jun, 2025 at 9:10 PM
User Login Report
Is there an audit trail report that indicates what user and when they logged into PRTG? Also is there a record of what they did while logged in? Thanks! Article Comments Hello, there is no such Audit-Report in PRTG, sorry....
Tue, 10 Jun, 2025 at 9:10 PM
HTTP Header Information
Is there any way to change or hide the HTTP header information? Article Comments Could you elaborate which specific HTTP header information we're talking about? :) Kind regards, Stephan Linke, Tech Support Team Sep, ...
Tue, 10 Jun, 2025 at 9:10 PM
Channel in Device Template
Hi, I made a custom device template file using some very usefull auto-scan, but i wish to remove some channel from the auto-scan of those created sensor. Exemple : I use the snmpciscosystemhealth template ; <create id="snmpcis...
Tue, 10 Jun, 2025 at 9:10 PM
Can I monitor connected user for Access Point
Hi experts, At the moment, I'm using PRTG to monitor our network system (including Cisco Access Point). However, my customer would like to monitor all connected and disconnected users for that Access Point. I've checked guide and ...
Tue, 10 Jun, 2025 at 9:10 PM
http push sensor - one of two stopped working
We have two machines behind firewalls so we use the HTTP Push Data Advanced sensor to monitor them; HTTP1 and HTTP2. Both sensors are on one device. They have worked for many months. After upgrading PRTG to 17.1.30.1719 HTTP1 stopped work...
Tue, 10 Jun, 2025 at 9:10 PM
Send alerts to Microsoft Teams with a webhook
Any reason why I cannot send alerts to MS Teams with a webhook? I have it working to Slack but am not receiving the alerts to Teams. I saw the script but thought it would be easier to just use the Webhook. Article Comments Jus...
Tue, 10 Jun, 2025 at 9:10 PM
PRTG Map specific Serversensors
Hallo, Gerne möchte ich eine Map mit allen Serversensoren einer PRTG Gruppe z.b. ERP hinzufügen. Ich kann eine Map erstellen wo ich die Server rüberziehen kann, das funktioniert. Ich möchte jedoch eine Map wo alle Senosoren der Serve...
Tue, 10 Jun, 2025 at 9:10 PM
NetFlow V9 not showing data
I have setup my cisco 1905 according to KB article https://helpdesk.paessler.com/en/support/solutions/articles/76000063668-do-you-have-any-configuration-tips-for-cisco-routers-and-prtg I can then run the netflow tester NF9Test.exe on the ...
Tue, 10 Jun, 2025 at 9:09 PM
Notification group with Active directory
Hi, Recently we've moved all our PRTG-users to Active Directory. Everybody can login with any issues but when I use a AD-group for SMS-notification and the users in that group having SMS set up, they are not getting notified When I ...
Tue, 10 Jun, 2025 at 9:09 PM
How can I make custom map objects in the map designer?
I'm currently redesigning the standard map for the network status screen in our department and made a custom map object respectively edited existing ones for that purpose. However, after saving them in the mapobjects folder, I can't...
Tue, 10 Jun, 2025 at 9:09 PM
Making all monitored Windows servers a remote probe
PRTG can monitor Windows servers via WMI or SNMP. We don't want to use SNMP on Windows Servers because: - It's deprecated - It's insecure I'm having a lot difficulty getting WMI to behave in a consistent manner. VMs t...
Tue, 10 Jun, 2025 at 9:09 PM
SNMPv3 Traps
Hello, Are SNMPv3 Traps supported now beginning from v15? . If not, is it planned in next release? If yes, is the maintanance of SNMP-engine-id a manual process or will this be rtrieved automativly, e.g. poller cache? If the engine...
Tue, 10 Jun, 2025 at 9:09 PM
Information about SMS Notification
I have no idea how to use SMS Notification. I read your tutorial called "Sending Out PRTG SMS Notifications Using a GSM Modem and the MWconn Freeware Tool" but I'm not able to use GSM USB Modem. So I have a question: do you k...
Tue, 10 Jun, 2025 at 9:09 PM
How I can monitor RTMP , Wowza , Flashphoner video stream
I'd like to monitor correct functionality of a wowza server. The stream will be provided via RTMP, i.e. rtmp:1.2.3.4/live/stream1 How can I monitor the stream with as much as possible details? I get found older post is using strea...
Tue, 10 Jun, 2025 at 9:09 PM
Problem with setting up WMI Sensors
I'm getting an error when trying to add WMI sensors to my on-premises PRTG installation, targeting other servers on-prem: TOctCheckWMIMetaBase.MetaWork: timeout while waiting in WorkEnter What can I do to get these created? I belie...
Tue, 10 Jun, 2025 at 9:09 PM
Using PRTG and INfor M3
Is anybody using PRTG to monitor applications of INfor M3 (ERP solution) Im searching for an MEC connection possibility...any idea? Article Comments
Tue, 10 Jun, 2025 at 9:09 PM
Listing DeviceID and GroupID in API queries
Hello paessler support, please could you give me a bit of advice regarding getting the device and groupID into tables provided by api calls i am using /api/table.xml?content=devices&output=csvtable&columns=device,host,deviceid...
Tue, 10 Jun, 2025 at 9:09 PM
Sensor will not resolve or delete
I have a sensor on a VM that is on an ESXi host. It is giving me a message "The object has already been deleted or has not been completely created" after using vMotion to move the machine to a different host for maintenance. When...
Tue, 10 Jun, 2025 at 9:09 PM
Windows Updates Status - Time since last update - Warning
All out "Windows Updates Status\Time since last update" sensors have gone into warning status because we have not installed updates within the last 30 days. I have changed the warning limits on this sensor to be 90 days yet the se...
Tue, 10 Jun, 2025 at 9:09 PM