kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

IMAP Port on Cisco Switches
When I run an auto discovery on the various Cisco Catalyst switches we have in production (3560, 3560G, 3560X, 3750, 2960, etc.) they typically come up with an IMAP monitor. While I can easily delete this sensor, it comes back the next time...
Tue, 10 Jun, 2025 at 9:09 PM
Have a custom sensor and all tables go red forever when error occurs
I have written an advanced sensor that passed XML formatted channels back based on health states of a set of items. It uses custom lookups to translate integer values back to textual for the dashboard. The PS Script is querying a remote dev...
Tue, 10 Jun, 2025 at 9:09 PM
Recieve Push notification on iPhone
Is there anyone who really made it work? I have spent a lot of time online to find the reason for the missing PUSH message on my iPhone but find only others who have the same problem. I have not actually read anywhere where it just works ...
Tue, 10 Jun, 2025 at 9:09 PM
Custom reports
I'm looking for a better way to filter data on which to generate reports. PRTG's drag-and-drop report creation is very inefficient and cumbersome when it comes to generating reports against a large number of devices while targeting...
Tue, 10 Jun, 2025 at 9:09 PM
Report creation
Hi, I have a wan sensor monitoring traiffic, this is set up using a bandwidth sensor and a packet sniffer, when you go into the actual probe you can filter top talker and connections, can a report be ran on just these rather than creating...
Tue, 10 Jun, 2025 at 9:09 PM
Cant Send Email Report
Hi, So lately i changed mail destionation to the distribution list mail, but after that PRTG doesn't send email report anymore. and the log shows error I/O like this : <a href="https://ibb.co/eAUSbv"><img src="...
Tue, 10 Jun, 2025 at 9:09 PM
Import Google Maps KML files into PRTG
Is it possible to import Google Maps KML files into PRTG? Article Comments hallo, no, sorry. Not at the moment. Nov, 2011 - Permalink Ok, Thanks. Nov, 2011 - Permalink How about the reverse? Can you push out an...
Tue, 10 Jun, 2025 at 9:09 PM
localhost
can I run performance test using localhost ? Article Comments Hi there, What performance tests are you referring to? Please explain the inquiry a little bit more detailed in order to enable us to help you as best as possible. ...
Tue, 10 Jun, 2025 at 9:09 PM
Log Stream Data to Disk (for Debugging) doesn't work properly.
Hello, I have configured a packet sniffer sensor as below: Sensor type: packet sniffer custom Exclude Filter: EtherType[ARP] Channel Definition: 1:TCP Protocol[TCP] 2:UDP Protocol[UDP] 3:ICMP Protocol[ICMP] Log Stream Data to...
Tue, 10 Jun, 2025 at 9:09 PM
Edit log files ( delete wrong measurement for temp. sensors )
Hello! I monitoring temperature on my wood stove with arduino, and sometimes it happens that the sensor shows the wrong temperature (-127 C ) I know that the value can be filtered by spike filter and axis scaling, but I really want to d...
Tue, 10 Jun, 2025 at 9:09 PM
Monitoring Amazon RDS (mySQL) instances?
Is it possible to monitor Amazon RDS (mySQL) database instances? And if so, any advice on how to do so? Article Comments Have you tried using the MySQL sensor or the ADO sensor? Apr, 2011 - Permalink Great, thanks. I was...
Tue, 10 Jun, 2025 at 9:08 PM
Bind to IP and port
I am trying to run PRTG on a server that is running another web server (ScreenConnect not IIS). I have created 2 local IP's and 2 external IP's for each (PRTG and ScreenConnect) webserver to use port 80. ScreenConnect is bound...
Tue, 10 Jun, 2025 at 9:08 PM
Monitoring Stormshield firewall
Hello; Somebody on this forum have already overseen the firewall "StormShield" ? I' would like to oversee the license of the maintenance among others as well as the bandwidth of our equipment. The traffic SNMP which PR...
Tue, 10 Jun, 2025 at 9:08 PM
Using SSH / Powershell to parse EMC Data Domain Physical Capacity Measurements
Hi, I am new to PRTG, and while my experience has been great so far, I am stuck with some manual / scripted sensor manipulations. Specifically, I am trying to chart EMC Data Domain physical capacity measurements, values which are not e...
Tue, 10 Jun, 2025 at 9:08 PM
Sonicwall Systemzustand
Wir verwenden den Sensor "Sonicwall Systemzustand" bei mehreren Kunden. Bei einem Kunden hat der Sensor eine Ausfallzeit ovn 42%, obowhl die Sonicwall jederzeit erreichbar ist (PING Sensor Ausfallzeit von 0,18%). Nach unserer Kenn...
Tue, 10 Jun, 2025 at 9:08 PM
Forwarding to internal IP
I have had an SNMP sensor working on a device for the last 18 months. I have now moved that device behind a firewall and have forwarded port 11161 on the firewall WAN to port 161 on the private IP and have configured the PRTG properties to ...
Tue, 10 Jun, 2025 at 9:08 PM
Disable unusual detection for execution time
Is there a possibility to disable unusual detection for execution time of a sensor? I want to use this feature for alerting of any unusual activity but 99% of unusual states are caused by Execution Time which is completely irrelevant for th...
Tue, 10 Jun, 2025 at 9:08 PM
Sensor Factory sensor with paused channel has 'No data' in all channels
Yesterday I noticed some Sensor Factory sensors telling me they have no data for all channels (this is in the Overview tab). However, the graphs show me data, and there are values in the table. Did some more digging: The Sensor Factory se...
Tue, 10 Jun, 2025 at 9:08 PM
Increase font for sunburst on a map
Hi, We created a map that has a sunburst and we want to increase the font size. we've tried to apply some CSS but we didn't succeed. how can it be done please? Article Comments Dear Dimak The sunburst font size is auto...
Tue, 10 Jun, 2025 at 9:08 PM
Deploy remote probe to remote network
I would like to monitor a remote network, which I have permission to do so. The PRTG Core would be in AWS (80.80.80.23 example) and I would deploy the PRTG remote probe to a remote network (40.40.40.23). There are no VPN connections. I can...
Tue, 10 Jun, 2025 at 9:08 PM
Monitor Home PC For Internet Activity When Away From Home?
I would like to know when my home PC has lost its internet connection and receive an email or text alert. Can PRTG be used for this? If so how do I configure it for this? Thanks, Chris Article Comments Hi Chris, This perfect...
Tue, 10 Jun, 2025 at 9:08 PM
IPFIX ports not open on PRTG probes
I set up IPFIX on my SonicWALL according to their article: https://www.sonicwall.com/en-us/support/knowledge-base/170505724550146 My PRTG collector has never received a single packet despite the logs on the SonicWALL showing thousands o...
Tue, 10 Jun, 2025 at 9:08 PM
PRTG keeps restarting probe service when installed on an Amazon EC2 instance. What can I do?
I have installed PRTG in the Amazon cloud. Looking into the log files, I can see that PRTG constantly restarts the probe service because of a No Message Timeout error. The log file shows the following: 10/19/2010 9:16:52 PM Connected to...
Tue, 10 Jun, 2025 at 9:08 PM
SQL Last Backup Time
I am trying to find a solution to monitor the backup of an SQL database. The database is being backup up by SQL itself. And the maintenance plan can send out an email as well when the backups fails but I would like to age of the backup to b...
Tue, 10 Jun, 2025 at 9:08 PM
XML - JSON problem
Hello, I have just implanted my script on my remote probe about veeam, one minute later i got this error : XML: returned file XML does not correspond to the expected plan. (Code: PE233) - JSON: the sent back file JSON does not correspo...
Tue, 10 Jun, 2025 at 9:08 PM
Jitter
Who invented the jitter ?? And how they come to the solution?? (I did not find relevant doc on web, Kindly request you to help me on this. Any detailed link will also be appreciated) Article Comments Dear sagagraw, Thank yo...
Tue, 10 Jun, 2025 at 9:08 PM
Geomap question marks showing in one location
Hi The location of all our devices are in one area, this whole area shows as ? on the geomap but the map is visible everywhere else including the outer edge of our main site where we also have a device. We use PRTG for 3 different sites...
Tue, 10 Jun, 2025 at 9:08 PM
Daily Report 24/7 report hour missing hour
- I created Daily 24/7 Report but there is a missing hour and that is from 11:00 PM to 12:00 PM. - is there a way to set the Schedule Specific Hour to 24:00? underreport settings, so I can get the whole 24/7 report wihout missing an hour ...
Tue, 10 Jun, 2025 at 9:08 PM
Remote Probe Connection
I have a remove probe that is used on another network. We have a WAN connection and there are two firewalls in-between the probe and core. Looking at the probe logs, it constantly disconnects and reconnects. Looking further, the connecti...
Tue, 10 Jun, 2025 at 9:08 PM
Include Device IP in Custom Report
Hi there, Is there anyway to include device IP address in the custom report by tweaking the following: 1. <#objectstatus id="<@objectid>" name="???" show="text"> 2. <#objectproperty id="...
Tue, 10 Jun, 2025 at 9:08 PM
EXE/Script advanded PowerShell json invalide format
Hi, Here is my powershell snippet that I want to get on PRTG : return @{ 'prtg' = @{ 'result' = @( @{ 'channel' = $TaskList[0].Name &#...
Tue, 10 Jun, 2025 at 9:08 PM
How can I create a SSH Script sensor that check if a file is older than X hours?
Hi Community, i'd like to create a ssh Script that allow me to check if one File on a Unix System is older than 2 hours. The interpretation of the age can used by the Time-/Datestamp in the Filesystem. Example-File: /var/log/debug/...
Tue, 10 Jun, 2025 at 9:08 PM
Samsung TV PRTG Map Streaming
Hallo, Gerne möchte ich die PRTG Map auf einen Samsung Smart TV publishen. Den TV habe noch nicht. Ist es möglich die PRTG Map via SmartTV Browser zu streamen oder gibt es evtl. auch bereits eine PRTG Samsung App? Vielen Dank und Grüss...
Tue, 10 Jun, 2025 at 9:08 PM
Can I monitor AIX?
We have several AIX 7.1 box and we have to monitor CPU,memory and Disk. Which sensor may i use? SSH Disk Free Sensor works SSH Load Average Sensor doesn´t work (códe: PE096) SSH Meminfo Sensor doesn`t work SNMP SPECIFIC works SNMP C...
Tue, 10 Jun, 2025 at 9:08 PM
IMAP Roundtrip with IBM Notes Mail
Hello, I have configured IMAP Rountrip sensor for using in an IBM Notes mailbox. The mails arrive the box, also IMAP access to that mailbox works, which I tested with telnet from the same machine where PRTG is installed. Nevertheless the ...
Tue, 10 Jun, 2025 at 9:08 PM
Add a warning banner to the login screen
I have an organizational requirement to add a warning banner to our various login screens and for our devices. I want to add the warning message to the PRTG login screen just above the "login name:" section but I'm not very ha...
Tue, 10 Jun, 2025 at 9:08 PM
How can I whitelist emails from Paessler?
My email provider classifies emails from the Paessler AG as spam. Because I want to always stay up-to-date and receive IT and PRTG insights, I want to know how to whitelist your emails. How can I whitelist Paessler emails for my provider? ...
Fri, 6 Jun, 2025 at 11:27 AM
sybase cannot log in using specified credentials
Hi guys, I'm setting up free trial prtg monitoring server in which I'm trying to monitor sybase 12.5 DB connection. unfortunately I'm having hard time setting up connection string for database specific box. below is the sample c...
Tue, 10 Jun, 2025 at 9:08 PM
UserLoggedIn no longer working?
Hi there, all of a sudden my UserLoggedIn Exe-Sensor stopped working today. I'm monitoring more than 100 Terminalservers in different domains. Since around 16:30 today I'm getting the following errors on all sensors: "Das Kon...
Tue, 10 Jun, 2025 at 9:07 PM
PRTG Monitor von extern prüfen
Guten Tag, Bietet PRTG evtl. einen Service an welcher den Zugriff auf den PRTG Monitor im internen LAN prüft? Freundliche Grüsse, Adrian Article Comments Hallo Herr Reinhard, Hier bietet es sich an, eine zusätzliche P...
Tue, 10 Jun, 2025 at 9:07 PM
REST Custom Sensor with multiple requests
Is it possible that REST Custom Sensor will have a possibility to execute multiple REST request with single Sensor call? The exact problem to solve is Cisco ISE Monitoring REST API https://www.cisco.com/c/en/us/td/docs/security/ise/2-1/api_...
Tue, 10 Jun, 2025 at 9:07 PM
Ricoh printer toner levels
When monitoring Ricoh printer toner levels, the responses can be (for MP-C2003 for example): 0, 10, 20, 30, 40, 50, 60, 70, 80, 90, 100 toner near empty:-100 toner pre-near empty:-100 Bottle or cartridge not set:0 Unknown (cannot measure ...
Tue, 10 Jun, 2025 at 9:07 PM
Ability to create / delete sensors from custom xml/exe script
Hi, Writing a monitoring solution for a storage array I want to monitor capacity / performance metrics at the volume level. Issue is that at this level, objects tend to be fluid and of high volume (i.e. there can be high numbers of object...
Tue, 10 Jun, 2025 at 9:07 PM
Launching Device Tools when sensor fails
Good afternoon ALL! Hope all is well. We are in the process of purchasing PRTG and we are currently setting it up in our environment. We have noticed one particular sensor needs to have a Device Tool to run in case the sensor fails. ...
Tue, 10 Jun, 2025 at 9:07 PM
Sorting Favorite Sensors/Devices
Is there a way of sorting MANUALLY the favorite sensors/devices? thank you! Ed Article Comments Hi Ed, Where and how would you actually like to sort those? Kind regards, Stephan Linke, Tech Support Team Oct, 2017 -...
Tue, 10 Jun, 2025 at 9:07 PM
What is the procedure for moving PRTG to a different server?
I would like to decommission my old PRTG server and move the installation to a new server. What steps should i take to accomplish this with as little downtime as possible? I will move the IP address used by PRTG to the new server so i s...
Tue, 10 Jun, 2025 at 9:07 PM
How to execute a custom sensor script with admin right ?
Does exist a parameter to do it from PRTG ? Article Comments Within the sensor settings, there's a section Security Context, allowing you to run the sensor using the credentials entered in the parent device (which can be adm...
Tue, 10 Jun, 2025 at 9:07 PM
PRTG API displaying only status ID without current PRTG version.
Hello, my question is simple as that. I figured out how to show exaclty this: 17.3.33.2830+ 4 or 17.3.33.2830+ Warning. But is there a possibility to show it without PRTG version? Another my question. Is status ID actually the integer...
Tue, 10 Jun, 2025 at 9:07 PM
Windows Server 2016 compatibility w/ PRTG v15.3.17.2996
Our company will be upgrading the PRTG server from Windows Server 2008 to Windows Server 2016 - verifying the running version is compatible w/ server 2016. Also verifying the application works w/ Windows 10. Article Comments Hel...
Tue, 10 Jun, 2025 at 9:07 PM
Cluster PRTG
Can I move my sensors from "Local->Probe Device" to a new group called "Cluster Probe Device"? also with export/import? or I have to put everything from scratch :( Article Comments Right click the device y...
Tue, 10 Jun, 2025 at 9:07 PM
Error 106 with table Hardware
https://imgur.com/a/B5NdR Prtg cant show information hardware device. I user prtg monitor server 2003 via WMI. Telnet server target port 135 ok. start service Remote Registry and Remote Procedure Call(RPC) on server target (server 2003) use...
Tue, 10 Jun, 2025 at 9:07 PM
IMAP sensor
Hello, I am trying to set up a sensor in PRTG that alerts me when an email comes in regarding a power outage in my building. But I'd also like to change the condition to UP upon receiving a different email. Is this possible? I.E. I...
Tue, 10 Jun, 2025 at 9:07 PM
SG300 SNMP
We have a Cisco Switch SG300-52 but i don't reach to configure snmp trap of it on prtg. Article Comments Hello, Thank you for the KB-Post. Is SNMP already fully enabled on the switch (see: https://community.spiceworks.com/...
Tue, 10 Jun, 2025 at 9:07 PM
How can I get a visible notification when a sensor goes down
I'm looking for a visible notification, like a flashing light, to inform me when a sensor goes down. How can I accomplish this? Article Comments Blink(1) is the world’s best indicator light, designed to give you glanceable...
Tue, 10 Jun, 2025 at 9:07 PM
Sensor Graph Change Horizontal Scale
Hi Support, Is there a way to change the horizontal scale of a graph, or create a custom graph just as a one off with a different scale e.g. for 7 days? Thanks Article Comments Hello SSR, Thank you very much for your knowl...
Tue, 10 Jun, 2025 at 9:07 PM
Channel Limits Override
When a channel limit is configured in the WMI Multi Disk sensor, is that channel limit supposed to override the default limits configured for the sensor on the Settigns tab? I've configured a channel limit for one particular disk to be...
Tue, 10 Jun, 2025 at 9:07 PM
APC UPS Self-Test Correlation
We have an issue with alerts being generated for the UPS capacity during a self-test. Is there a way to create a correlated alert or detect the difference between a self-test capacity drop and an incident capacity drop? Article Com...
Tue, 10 Jun, 2025 at 9:07 PM
Sunburst map font size way too small
We changed the setup on our PRTG host , we have the display spanned over 2 vertical stacked 17"monitors each displaying half of the sunburst. Now the circle map is very big , but the text in circle map is almost unreadable small , ev...
Tue, 10 Jun, 2025 at 9:07 PM
Sanal Sunucuları otomatik nasıl ekleme?
Hello, Automatically deletes and adds newly deleted virtual servers to an ESX server. I do not want to add it manually. Does it automatically scan and add or remove itself? Article Comments Hello there, we appreciate your co...
Tue, 10 Jun, 2025 at 9:07 PM
Timeout. No packets received. (code: PE062)
my sensor GOS all the time swearing at Timeout. No packets received. (code: PE062). How can this situation be remedied? this article does not help https://helpdesk.paessler.com/en/support/solutions/articles/7600004187456-getting-error-pe0...
Tue, 10 Jun, 2025 at 9:07 PM
PRTG RPI Mini Probe // Deleting the config file manually?
Hello, Is it possible to delete a config file for core server IP, access key etc.. manually? It can be overwrited by another configuration (I know that) but i would like to delete it manually straight from rpi config file, so it can b...
Tue, 10 Jun, 2025 at 9:07 PM
Sometimes 0 KByte in Packet Sniffer
I have a switch mirror port configured to sniff my wan interface with PRTG. Everything is running great, i made two packet sniffer sensors (for Upload and Download) and PRTG shows my real bandwidth i use. But sometimes, every 5-10min, the...
Tue, 10 Jun, 2025 at 9:07 PM
Can't get vCenter added with hosts, vms, datastores, etc..
I want to be able to monitor VMWare exactly like the product says: https://www.paessler.com/vmware_monitoring I add my vCenter server 6.0 (Windows 2008 R2 server) and under CREDENTIALS FOR VMWARE/XENSERVER I enter my domain user and passw...
Tue, 10 Jun, 2025 at 9:07 PM
Hi, we want to use this service https://www.messagebird.com/en/voice-messaging for critical alarms i
Notificaton of PRTG alarm via voice call service messagebird Article Comments Hi there, Unfortunately, we don't have any successful implementations of Text-to-Speech or Call-Notifications. We don't really recommend thi...
Tue, 10 Jun, 2025 at 9:07 PM
Maps with Sensortype based tables
Hi, I like to show Sensortyp based tables on my maps (Tables for only Ping or CPU, Memory, etc.). Via libraries we can group Sensortyps together, but there is currently only the possibility to integrate libraries in maps via sunburst or...
Tue, 10 Jun, 2025 at 9:07 PM
how to create a new sensor based on this cURL command?
so I have this cURL command which I want to convert to a PRTG sensor. Any ideas how it can be done? This is the cURL command: curl 'https://host.com/api' -H 'referer: https://www.mycompany.com' --data-binary '{&q...
Tue, 10 Jun, 2025 at 9:06 PM
https://kb.paessler.com/en/topic/413-how-can-i-move-migrate-my-prtg-installation-to-another-computer
Hi, we did a move from one server to our new server with this KB https://helpdesk.paessler.com/en/support/solutions/articles/7600006351113-how-can-i-move-migrate-my-prtg-installation-to-another-computer After that, I could sign in but there...
Tue, 10 Jun, 2025 at 9:06 PM
no probes in failover node
How come there are not probes in the failover node of the cluster architecture ? Why is it only the master node has probes, shouldn't the master pass-on this configuration. And how is it that on my master node there are more sensors ...
Tue, 10 Jun, 2025 at 9:06 PM
Monitoring total connections on F5
Hello evryone ! I have a F5 and I would like to know how to show the number of connections i have on my pool/node in PRTG. My colleague successfully extracted OID and I could had a sensor throught "SNMP library" called "po...
Tue, 10 Jun, 2025 at 9:06 PM
Supermicro IPMI - CPU Temperature on certain mainboards
Dear PRTG team, On some Supermicro Motherboard, the CPU temperatures are reported as "Low", "Medium", "High" or "Overheat". The current (beta) IMPI Sensor does not return any CPU temperature(s) on s...
Tue, 10 Jun, 2025 at 9:06 PM
C:\ProgramData\Paessler\PRTG Network Monitor\StreamLog # .csv is emtpy
Ok! So, ive added netflow logging to prtg. Very cool. While looking at it, im noticing that there is a lot of "other" traffic. During my troubleshooting and searches of the PRTG knowledge base I found that I need to turn on &qu...
Tue, 10 Jun, 2025 at 9:06 PM
Number of Sensors Limitation
Dear Paessler We are working as MSP, and need control over the number of sensors for each company. We use the "Number of Sensors Limitation", but is this setting inherited to other groups below? In advance, thanks Kind regards, ...
Tue, 10 Jun, 2025 at 9:06 PM
how to monitor Oracle RAC using table space
PRTG does not support Oracle RAC monitoring at all ..so it's possible if , we monitor using table space view ? Article Comments Dear Ahmad, I'm afraid that there are still no plans to offer a native sensor for Oracle R...
Tue, 10 Jun, 2025 at 9:06 PM
SNMP Traffic shows wrong unit
We monitors both Cisco and Zyxel switches. On Zyxel switches (ex MES2110) all SNMP Traffic values shows with wrong units. If I compare traffic that goes thru both a Cisco and a Zyxel switch, the value shown from the Zyxel switch is 1000 tim...
Tue, 10 Jun, 2025 at 9:06 PM
How to set limits with list of values?
Hi! I have snmp sensor which return one of the following values: 1, 2, 3, 4. How to set up sensor limits, to make warning if value is "1" and "3", make alert if value is "4", and make 'ok' if value is ...
Tue, 10 Jun, 2025 at 9:06 PM
Monthly report
I created a schedule report for monthly traffic on 1st of every month. The report always generated the report at 12AM of 1st, how can I change the report time to 9:00AM on 1st of every month? Thanks. Article Comments Hi there,...
Tue, 10 Jun, 2025 at 9:06 PM
Alert for snmp sensor with text values
Hi, all! I want to monitor my APC ups. I use custom snmp lib, and there is OID, which can return one of the balues from 1 to 4. For this values ther are lookups (unknown(1),batteryNormal(2),batteryLow(3),batteryInFaultCondition(4)). How can...
Tue, 10 Jun, 2025 at 9:06 PM
Display Maximum Value of Free Disk Space on a Map
On the WMI Free Disk space sensor Maximum Value is the size of the disk. Is there a way to display that as an object on a map? Article Comments Hello, You can try the following: - in the "WMI Free Disk Space" sens...
Tue, 10 Jun, 2025 at 9:06 PM
Problem adding Hyper-V Virtual Machine sensor on scvmm 2016
Hi, I have problem adding Hyper-V Virtual Machine sensor on scvmm 2016 server 2016. the error is 80041010: The specified class is not valid. All other wmi sensors are fine(cpu, memory...) When i try to add Hyper-V Virtual Machine sensor o...
Tue, 10 Jun, 2025 at 9:06 PM
How can I easily monitor all my ESXi hosts and be alerted on memory and CPU usage?
I have around 80 ESXi hosts that I have added into PRTG.. I have the "host performance" sensor on all of them.. I want to be alerted when CPU or Memory usage % goes over 80%.. What is the easiest way to accomplish this and can i...
Tue, 10 Jun, 2025 at 9:06 PM
SMART Monitoring
Hello, I would like to be able to monitor my workstations S.M.A.R.T SATA HDD's for proactive detection of faulty disks. I note that a Paessler knowledge base article from 2014 informs that this option is not available within PRTG for SA...
Tue, 10 Jun, 2025 at 9:06 PM
Notify if a file has not been modified
Been doing a lot of searching and think I am close, just need some further help on the threshold trigger and if it is possible. Just like in this thread https://helpdesk.paessler.com/en/support/solutions/articles/66137-file-sensor-notify-if...
Tue, 10 Jun, 2025 at 9:06 PM
How can I change the PRTG version string shown in the graphs of PRTG?
I would like to change the default string that is shown in the lower left corner of every graph shown in the PRTG web interface and the Windows GUI. Instead of the PRTG version, I would like to print my own text there. How can I do this? ...
Tue, 10 Jun, 2025 at 9:06 PM
Setup SNMP Trap bindings for ospfNbrState Change = down ?
Im seting up an snmp trap error filter for ospfNbrState when value is 1 (down). ospfNbrState oid = 1.3.6.1.2.1.14.10.1.6 value: down(1) attempt(2) init(3) twoWay(4) exchangeStart(5) exchange(6) loading(7) full(8) I configured the err...
Tue, 10 Jun, 2025 at 9:06 PM
Folder sensors to the same host works for some shares and not others???
Hi All I have set up a lot of folder against our inhouse fileservers. These are used for accounting against our clients. We basically have one server with one share for each client, and another server with two shares for each client. I...
Tue, 10 Jun, 2025 at 9:06 PM
Notification of alarm to my application
Can I send notifications, when alarms occur, with alarm information to an indicated URL (post or get request) by analogy with SMS or email notifications? Article Comments You can sure use the HTTP notifications in order to push ...
Tue, 10 Jun, 2025 at 9:06 PM
how to modify the mail template ? comment Modifier le modèle de courrier ?
bonjour je suis sur prtg version 17.3 et je veux Modifier le modèle de courrier par défaut.. est ce qu'il existe une méthode personnalisées le HTML si oui comment si non c'est quoi la procedure a suivre merci d'avance I ...
Tue, 10 Jun, 2025 at 9:06 PM
How to create value related custom map objects?
Hi, I have a question regarding to "value related custom map objects" (different to status related map objects). I basically know how to create custom map objects. Now I want to modify a copy of the \webroot\mapobjects\trafficli...
Tue, 10 Jun, 2025 at 9:06 PM
Resetting Default Sound File
Hi, I followed the article already on the forums for changing the default sound of the alert notifications for a down sensor. After doing this the new sound did not work and so I have since tried to reset it back to default with the origi...
Tue, 10 Jun, 2025 at 9:06 PM
Failover node monitoring setting is not updated in PRTG cluster
It consists of one primary master node and one failover node. I changed the monitoring settings at the master node, but the monitoring settings of the failover node are not changed. Clusters are recognition that is automatically updated in ...
Tue, 10 Jun, 2025 at 9:06 PM
Bash script to get free space for a specific mount point
Hi, Here is a script we wrote to check free space on a mount point passed in parameter. If the mount point is nfs type, the script writes and deletes a test file to validate the access. The free space percentage is recalculated since th...
Tue, 10 Jun, 2025 at 9:06 PM
How i can monitor SAN Storage DELL Vnxe3200
Where can I find MIB files for my SAN device Vnxe3200 i don't found this MIB file device any one can help me ? sorry for my language Thank you Best Regards Article Comments Hello there, If you can't find a MIB,...
Tue, 10 Jun, 2025 at 9:06 PM
Subtract penultimate measurement from last measurement
Hi, I have a sensor, wich measures an increasing value. Now I want to devide the newest mesurement from the last one to get the number how much it increased this time. I cant find a way to do this with a factory sensor. X = B-A / <-...
Tue, 10 Jun, 2025 at 9:06 PM
Multiple dependencies?
It should be possible to 'multi-select' dependencies. I use the factory sensor quite a lot, to make some sums and stuff like that, and I can only choose one of the sensors as dependant. This gives me some problems if one of the sens...
Tue, 10 Jun, 2025 at 9:06 PM
REST API structure
Hi, I am trying to get your RESTAPI working and am getting an error returned "Last Message: '=' is an unexpected token. The expected token is ';'. Line 29, position 94.: In the PRTG screen when it polls the url ...
Tue, 10 Jun, 2025 at 9:05 PM
Map objects; example HTML-file of non-static map object
I want to create and use my own non-static map object (with status display and the use of my own image) -> From the right side of the Map Designer Window (properties). My idea was to find the HTML-file of one of the standard non-static...
Tue, 10 Jun, 2025 at 9:05 PM
Gauge Max Value
Hello together I'm trying to set up some Maps for our company. I used a few Gauges (the ones which look like a speedometer). My problem is now that they "autoscale" with the highest value they had. So the same value looks d...
Tue, 10 Jun, 2025 at 9:05 PM
In PRTG Which configuration settings will be given priority to receive alert is it sensor level sett
For Oracle sql type sesnor I have seen value for warning/error being defined at sensor settings,for few at channel level defined the value for warning/error. could you please help me to understand how these configurations will work to rec...
Tue, 10 Jun, 2025 at 9:05 PM
want to up sensor
if i have current licence 500 and i want to up sensor 2000 i can use new licence and replace current licence ? thanks Article Comments Hi there, Yes, this is possible, you can upgrade the current license to the 2,500 sen...
Tue, 10 Jun, 2025 at 9:05 PM
SNMP Traffic sensor wrong bandwidth values
Hi, I'm testing PRTG to have an overview of the bandwidth usage for our WAN connections but it seems the values returned are not correct. I use 30 seconds intervals, 64-bit snmp traffic sensor with snmp 2c authentication to cisco switch...
Tue, 10 Jun, 2025 at 9:05 PM