kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

HTTP Push Data Advanced sensor - Why does XML/JSON require "content=" string?
I created HTTP Push Data Advanced sensor with HTTP Request Method = POST I use Postman to test sending the HTTP POST to http://<my_prtg_ip>:5050/<token> Test 1: If I use the following POST content, I received error: No res...
Tue, 10 Jun, 2025 at 9:30 PM
Remebering status after scheduled down time
Every night, I have a scheduled down time from 3am till 5am of my root object. This means all my sensors stop monitoring during this time. The reason I do this is so i can ignore router and server reboots etc. Also it gives me a better se...
Tue, 10 Jun, 2025 at 9:30 PM
Problem with file monitor, can't get it to clear when condition no longer present
I have set up a file monitor for a log file created by a script I wrote. I found this thread: https://helpdesk.paessler.com/en/support/solutions/articles/12003-is-it-possible-to-monitor-a-text-log-file-with-prtg But the problem I have is ...
Tue, 10 Jun, 2025 at 9:30 PM
Syslog Data not recieved
Hi, I just create a sensor "syslog receiver" to receives "Windows Server 2012 R2 Domain Controller" logs so i just perform below steps Windows Server 2012 R2 (Source Computer) Run Power shell Command : winrm get ...
Tue, 10 Jun, 2025 at 9:30 PM
Useful report for Windows Update status!
I need to generate a report for the windows update status's of our server however, I can't find a useful one that is built-in to PRTG. I just want a list that gives number of server which are showing as green(updates installed withi...
Tue, 10 Jun, 2025 at 9:30 PM
Inheritance by sensor type
I have created a group for my servers. Each server in this group has different sensors such as disk usage, memory usage, etc. I need to run Disk usage sensor every 24 hours. Is there any way to define scanning interval on group level for on...
Tue, 10 Jun, 2025 at 9:30 PM
WLC Sensor for Clients for specific SSID
Playing around with Custom Library's and got the basic handling on how to do them. Now trying to do something I guess more advanced. How can I acheive this? I found this string, which does return the correct value. I just don't...
Tue, 10 Jun, 2025 at 9:30 PM
Change message field style in customer map table
Now I have change the font- size for the table in a customer map with adding a styles_custom.css entry: .customalarms_biggerfont td { font-size: 22px !important; } And adding the new css class to my mapobject with: <div class=...
Tue, 10 Jun, 2025 at 9:30 PM
How can I monitor a folder for new files but ignore deleted files
I want to monitor a folder and be notified when new files are added but not when files are deleted. Is this possible? Article Comments Dear billo333 The folder sensor only allows to show the number of objects, and the age of ...
Tue, 10 Jun, 2025 at 9:30 PM
Does PRTG need to be on the same domain as AD authentication? Does this disable the local user?
Hi We are looking at integrating AD auth into our PRTG instance, however it sits on a different domain to our users albeit in the same forest. Would this still work or is it strict on it being on the same domain? Secondly, does enabling...
Tue, 10 Jun, 2025 at 9:30 PM
Cpu load
I'm trying to use the cpu load sensor to monitor some windows server 2008 r2 virtual machine and i get 16 processor, bit my machine have 4 processor. Is there any way to set the correct number of processor Thanks Article Comment...
Tue, 10 Jun, 2025 at 9:30 PM
Is it possible to access web interface through internet?
Hi, I would like to know if I install PRTG Network Monitor on DMZ or just a remote probe on DMZ. Is it possible to access web interface through internet or I need to access within a VPN, for example? Thanks Article Comments He...
Tue, 10 Jun, 2025 at 9:30 PM
Monitoring a device by multiple probes (clustering probes)
Hello, is it possible to configure PRTG to use not just one, but two probes to monitor some very important servers? In case of outage of primary PRTG probe, the backup probe should keep collecting the data. I've seen that PRTG has s...
Tue, 10 Jun, 2025 at 9:30 PM
Bulk location edit
Hi, I want to edit all of my network devices location. Is there any Mass Import or Bulk Edit solution? Br Article Comments Hi Mohammed, If you set the location in the group above the network devices, then the location will...
Tue, 10 Jun, 2025 at 9:30 PM
UP/Down Notification
Hell there, I'm setting up Alerts to be sent to our HipChat Server. I got it working but i'm stuck on getting the color to change to reflect the sensor state. For example: If a sensor goes "down" I'm getting a red...
Tue, 10 Jun, 2025 at 9:30 PM
Probe Install Path
We were installing a new probe today and note there seem to be some differences (we are currently on version 17.1.30.1618). The installer is now called "PRTG_Remote_Probe_Installer_for_hostname_with_key_{xxxxxxxx}.exe. What is this a...
Tue, 10 Jun, 2025 at 9:30 PM
Basic Api Submission
Hello, i am a programmer trying to send errors raised through log4net to our PRTG account. I have spent several hours searching your site and KB for some relevant info but without any success. What I need is is info about about how t...
Tue, 10 Jun, 2025 at 9:30 PM
Class(es) not found: "Win32_PerfRawData_MSSQLSERVER_SQLServerGeneralStatistics" (code: PE235)
After a update on the server up to Service 1 (Windows server 2008 R2) this sensor had failed I have applied the Microsoft hotfix I have done the following net stop iphlpsvc net stop nvspwmi net stop vhdsvc net stop vmms net stop winmg...
Tue, 10 Jun, 2025 at 9:30 PM
PTRG Mails includes internal Port, instead of external URL
We are using PRTG behind an Apache Reverse Proxy and can only access the WebUI using the Proxy URL. The SSL Tunnel terminates on the Proxy. External Proxy URL: https://monitor.domain.com Internal PRTG URL: http://monitor.domain.com:8080 ...
Tue, 10 Jun, 2025 at 9:29 PM
HP Laserjet Color MFP Detailed Page Counters
Hello, First, this is not a question. It's a How to. In this howTo I will use a HP Laserjet Color MFP as scan-Subject. The first Things you need are the OIDs, you will sense. Here we're using PropertyOID Total Page Count 1.3.6...
Tue, 10 Jun, 2025 at 9:29 PM
Looking for physical SMS Gateway compatible with PRTG
Hello, In order to send SMS in non-business hours, i am looking for a SMS Gateway compatible with PRTG that I can to connect in my LAN. What kind of Gateway can I use? Best regards. Article Comments Hello there, Basicall...
Tue, 10 Jun, 2025 at 9:29 PM
Read HTML objects in source
I have a need to review a web pages contents to find out if a particular service is running. The only identifier which specifies if the service is active or not is a HTML Label, so there is no string on the page to read. Is there a known...
Tue, 10 Jun, 2025 at 9:29 PM
Supermicro IPMI oid
Does anyone know the oid's for Supermicro IPMI's? Already using the ipmi beta however, looking to pull in the power consumption from the chassis. I ran each oid found using snmpwalk however, none of them produced the value I'm l...
Tue, 10 Jun, 2025 at 9:29 PM
PRTG Notifications and Exchange 2013
Hello, I am trying to get email notifications to work with our Exchange 2013 server but can't seem to get it working. The message I get is below Error sending "Email": Connection failed ("servername") Is there ...
Tue, 10 Jun, 2025 at 9:29 PM
Monitoring Docker
Hi, With Docker sensor, does it automatically detects new containers on the existing server or manual settings are required each time I create new containers? Article Comments Hello, Thank you for your KB-Post. Did you alrea...
Tue, 10 Jun, 2025 at 9:29 PM
Server with several IPs appears several times in devices
One server may have ten network interfaces with ten different IP addresses. The IP addresses may even be in several subnets, but PRTG will act strangely even if all are in one subnet. When PRTG scans such a server, it doesn't find on...
Tue, 10 Jun, 2025 at 9:29 PM
Eventlog Sensor for weekly Tasks
Hello, we are trying to Monitor a weekly Tape Back Up via BackUp Exec. We configured the Exec Server to write the Errors an Warning into the Windows Eventlog. We also added the WMI Eventlog sensor to our PRTG. So far everything works as e...
Tue, 10 Jun, 2025 at 9:29 PM
SSL Expiry Sensor
I have created a SSL Expiry sensor for one of our internal website. The sensor frequently gets alerted with "An unexpected error occurred on a send" message. I have looked through the certificate and found that there are 3 DNS na...
Tue, 10 Jun, 2025 at 9:29 PM
Antivirus Exceptions (processes)
Hello, is there a list of PRTG services which should be excluded from antivirus scans? Unfortunately we are not able to exclude folders in our company, just processes. I think those two are obvious: PRTG Server.exe PRTG Probe.exe Are ...
Tue, 10 Jun, 2025 at 9:29 PM
Combine sensor
Hello, I'd like to make a report with the availability rate of my servers. This availability rate must be a combination of many sensors. For example the availability of my application server should be a combination of the following ...
Tue, 10 Jun, 2025 at 9:29 PM
Auto-discovery AIX Server
When adding a AIX server in PRTG the Auto-Discovery hangs at 48% and the Probe becomes unresponsive. The CPU usage on the PRTG server reaches 90% and we need to restart the Probe. Article Comments Hi there, What kind of auto...
Tue, 10 Jun, 2025 at 9:29 PM
Probes are trying to logon to Cisco devices with SSH credentials
PRTG is trying to logon to cisco devices with CREDENTIALS FOR LINUX/SOLARIS/MAC OS (SSH/WBEM) SYSTEMS which is generating alterts Any idea how to stop it? Article Comments Hello there, When PRTG uses these credentials for dire...
Tue, 10 Jun, 2025 at 9:29 PM
Can't conect to server
i have problem like this Waiting for Core server start ... Connecting to: http://127.0.0.1/home?username=prtgadmin&passhash=910284184 failed...: Socket Error # 10061 Connection refused. please help me !!! Article Comments ...
Tue, 10 Jun, 2025 at 9:29 PM
Help me config ptrg to monitor server 2008
In System information, table software not data available. Error: Access denied. Please check your Windows credentials. (code: PE095) Article Comments Hi, Are the other System Information working? Are you able to add a "WM...
Tue, 10 Jun, 2025 at 9:29 PM
Custom HTTP/XML sensor not working
Hi, I am currently working on creating a custom HTTP/XML sensor. I am getting an error "the URI scheme is not valid". Please find the parameters I have used to create this sensor url : -u="http://xxxx.xxxx.com.xxxx/xxx/op...
Tue, 10 Jun, 2025 at 9:29 PM
PRTG WEB-interface stopped suddenly sometimes.
Hi all, The PRTG found that the web-interface is no response suddenly sometimes. When no response, I check the PRTG server is no traffic out in network, but still has traffic in. The only thing I can do is kill "PRTG server.exe"...
Tue, 10 Jun, 2025 at 9:29 PM
iOS APP PRTG Server Connection error
Please help me I am using iPhone 6 (iOS 10.3.1) I recently upgraded PRTG(iOS APP Ver 17.2.21) in the App Store. I can not log in to the PRTG server(Server ver 17.2.31.1977+) after that. When iOS APP attempts to log in, the following...
Tue, 10 Jun, 2025 at 9:29 PM
PRTG Sunburst View - large size
Hi, How can I display my network's "Sunburst" view in the largest possible size on our 60" monitor. We don't need the extra graphs and world map on the right side. We also don't need the local probe tabs at the...
Tue, 10 Jun, 2025 at 9:29 PM
Notification limits for sensors that are up and down in quick succession
Hi there, I was wondering whether there was a way to limit the frequency of notifications for a down sensor that comes back online and goes down again in quick succession. i.e. A ping sensor goes down, if down for 2 minutes a notification...
Tue, 10 Jun, 2025 at 9:29 PM
SSH sensor does not work on AIX systems
Hi, I am trying to setup SSH sensors for some AIX machines. The problem is that with the csh as default shell, PRTG does not find the scripts that are located in /var/prtg/scripts and /var/prtg/scriptsxml. Instead, in the Script field, I ...
Tue, 10 Jun, 2025 at 9:29 PM
how to get message from disconnected part of network
We are supporting customer with central datacenter and plenty production nodes (factories) connected via WAN. Internal setup of each node/factory is totally independent and IT in factory is able to work when WAN connection is not working fo...
Tue, 10 Jun, 2025 at 9:29 PM
How to specify default Primary Channel in device template
We have had great success in making custom device templates that add only the sensors, and exact configurations we're looking for. I find this automation excellent as it avoids the possibility of miss-configuration. However, I am thus...
Tue, 10 Jun, 2025 at 9:29 PM
Gaps in SFLOW Data
I've been running PRTG for some time now using SFLOWS. Recently it started showing gaps in the SFLOW data where for 1 minute it will reflect rediculously low total volume and speed that I'm certain is not reflective of reality. It...
Tue, 10 Jun, 2025 at 9:28 PM
How do library access rights settings work together with device group access rights settings?
Imagine you have devices in device tree grouped together by company branches Then you have libraries that group such devices in all branches based on the application environments they're working for... ie. Application A ... Application ...
Tue, 10 Jun, 2025 at 9:28 PM
Can the customer sensor (exe) be a UI application?
We have created an java/chromedriver based application that tests logging in to a website and performs some tests and returns success or failure. Can this application be used as a customer sensor if we were to use PRTG? Thank you. Anto...
Tue, 10 Jun, 2025 at 9:28 PM
Data Migration
I'm currently using PRTG through an authorized provider. I'm going to purchase the software instead and wanted to bring all my data. The provider installed my instance in a VM and I'm the only user. So all the data in this insta...
Tue, 10 Jun, 2025 at 9:28 PM
Licensing
If I purchase PRTG XL1 and outgrow it and want to create a cluster (PRTG XL5). Without loosing data, would I be able to do that? I'm assuming that with a cluster its one interface dashboard and the sensor load is shared amogst all of th...
Tue, 10 Jun, 2025 at 9:28 PM
Outage Report Possibilities
Hi all, PRTG has a number of http advanced sensors deployed to monitor a number of different websites. The sensor is set up to monitor these sites every 60 seconds. When the sensor fails five times in a row, a notification email gets sent o...
Tue, 10 Jun, 2025 at 9:28 PM
I have problem with creating WIM sensors
Hello support. I was trying to create a Windows IIS Aplication sensor but each creation failed with an error: TOctCheckWMIMetaBase.MetaWork: timeout while waiting in WorkEnter. And I tried to create the PRTG Remote Probe but i got "You...
Tue, 10 Jun, 2025 at 9:28 PM
What is the difference between alarm notification and push notification on PRTG mobile app?
Hi there, I would like to understand the difference between alarm notification and push notification on PRTG mobile app. How does the alarm notificaiton work on mobile app? Would it be the same as alarming system on WebUI? Or How do we ma...
Tue, 10 Jun, 2025 at 9:28 PM
Sensor for number of client connections to shared folders
Are there any available sensors that monitor the number of client connections to shared folders? Article Comments As far as I know there is no sensor implemented in PRTG. But you can easily write a custom sensor to get your data...
Tue, 10 Jun, 2025 at 9:28 PM
Remote Probe on a Clusternode Server
Hello, I want to have a remote probe on the same server where the cluster node (failover node) is installed. The failover node is in another location and we want to monitor application performance from this other location. Trying to install...
Tue, 10 Jun, 2025 at 9:28 PM
HTTP XML/Rest vaule sensor Input ":" character to XML Node
Hi Paessler I have a http url which would return the below json file. Just want to setup a sensor that would check the value of name2:389/monitor if it's equal "available". I tried with HTTP XML/Rest vaule sensor but it coul...
Tue, 10 Jun, 2025 at 9:28 PM
Set sensor to warning after x intervals then set to down after x intervals
Hi, I m looking to modify scanning interval for some ping sensors. What I want to do is to be able to ping a server every 60 seconds to get the graph, but i only want to get a warning if ping is down for more than 4 hours so 240 intervals ...
Tue, 10 Jun, 2025 at 9:28 PM
Cisco ASA 5550 - no data since startup
We have configured netflow on our Cisco ASA 5550 (Version 9.1(7)) and also PRTG (Version 17.2.31.2018) but PRTG has been indicating "This sensor has not received any data since startup". We ran Netflowtester (Nf9test) and we can...
Tue, 10 Jun, 2025 at 9:28 PM
Installing PRTG Server on Google Cloud
Hello, Has anyone found any issues in installing and running correctly/effectively PRTG on a Google Cloud VM? Also, has anyone had better experience with a particular flavor of Linux, such as RH or Ubuntu, over another? Thanks! John ...
Tue, 10 Jun, 2025 at 9:28 PM
Prtg Sizing For huge systems
Hi All, I want to implement prtg for below envoirment on related virtual machines. Envoirement ------------------------------- - Core server : it will work for only core process.. - Remote Probe server : Total > 70 K Sensors ...
Tue, 10 Jun, 2025 at 9:28 PM
Packet Sniffer Sensor - Top IP Range Chart
How can I set up a Top IP Range Usage Chart on Packet Sniffer senor? I have three IP range (192.168.11.0/24, 192168.12.0/24, 192.168.13.0/24), I would need to have the top chart for the bandwidth usage by different network. Artic...
Tue, 10 Jun, 2025 at 9:28 PM
How to calculate MOS for others services like video streaming or data streaming
for example, this formula for Data Streaming, in the sensor factory i think is not posible to use sqr or ln, so what can i do?: MOS =0.775/vs*ln?(T)+1.268 T: Throughput of a user. S: Size of the file MB. if is possible to show an exa...
Tue, 10 Jun, 2025 at 9:28 PM
How does the IIS sensor gather its data?
I am trying to identify where a spike in IIS traffic reported by PRTG is coming from. I do not see any web log activity or application log activity during the time when PRTG reports a 1000x increase in activity. Where does this sensor ga...
Tue, 10 Jun, 2025 at 9:28 PM
How long does PRTG keeps its Data and how can I archive and restore
I want to keep Traffic and Sensor Data for maybe 5 Years. How long does PRTG keep its Data and how can I archive and restore Data. What is a solution, if in 2015 I need Data from 2011? Article Comments Dear Christian, by defau...
Tue, 10 Jun, 2025 at 9:28 PM
Monitoring Pages Printed Per Toner
I want to calculate how many pages I get from one toner. The SNMP can monitor Toner Levels, BUT it does not record them! To expand on this, it will show the levels on "live data", but not show the levels on "2 days". T...
Tue, 10 Jun, 2025 at 9:28 PM
howto get only start- and end date without time stamp in Reports
hi all we use a report based on the 0C01 Sensorlist 60m.htm, where we set the customer name and a reporting start- and end time (<h1><b><#objectproperty name="name"></b> (<#report type="startdate&...
Tue, 10 Jun, 2025 at 9:28 PM
Why can't PRTG manage it's services?
Good Morning, I'm having issues installing PRTG as it doesn't seem to be able to start and stop its installed services properly. My system setup is that I have two servers (VMs) which are both domain members. None of the domain ...
Tue, 10 Jun, 2025 at 9:28 PM
Total traffic volume per port
dears,, greetings.. I have a question about this reading, http://www.webchinupload.com/f/2017-05/4c3a865eb40689604dce3496f551fcb1.PNG is it 172983 MByte = 172,983 GByte or 172,983 MByte = 0.172 GByte ? thanks. Article Comment...
Tue, 10 Jun, 2025 at 9:28 PM
Can you monitor server share sessions with PRTG?
I need to monitor how many share sessions are on my fileservers. Is there a way to do this with PRTG? Article Comments This article applies to PRTG Network Monitor 13 or later Fileshare Active Sessions Sensor Using the code...
Tue, 10 Jun, 2025 at 9:28 PM
How to monitor a Cisco 3750G on PRTG without netflow ?
Hello, I have a core switch with 2 Cisco 3750G that doesn't support Netflow, which is the best way to configure PRTG in order to monitoring Bandwidth, CPU usage, memory, network performance etc. thanks Article Comments T...
Tue, 10 Jun, 2025 at 9:28 PM
Do I need to keep PRTG Network monitor everyday
Hello. Do I need to login PRTG web Interface in order to monitor my network? Or PRTG runs in the background and I only need to login when I need the report? Does PRTG automatically runs/monitors my network when I boot up my PC? Than...
Tue, 10 Jun, 2025 at 9:28 PM
95th percentile graph on a sensor
Dear support team, I'm trying to create a 95th percentile channel a for a Cisco device so I could have the graph of 95th usage on the sensor at the same time with traffic out and traffic in. I can invest the data by using historic dat...
Tue, 10 Jun, 2025 at 9:27 PM
Calculations on sensor data
Hello! I am rather new to PRTG, and so far we've loved it for monitoring our systems mainly because of how easy it was to setup. Now I want to get deeper into it, and my first goal was to get the total number of pages printed per day, a...
Tue, 10 Jun, 2025 at 9:27 PM
Can the Report Schedule be specify for a weekly daily bases?
I am on the "SCHEDULE ("WHEN WILL THIS REPORT BE RUN?")" section when editing a report setting. Can the Report Schedule be specify for a weekly daily bases? Article Comments Hello, yes of course this is pos...
Tue, 10 Jun, 2025 at 9:27 PM
Monitor multiple java processes on Linux
Hello Paessler Support and kb-members, i try to monitor multiple java processes and want to list them one-by-one. The initial situation is that i got three java processes but all of them use different parameters. In general i monitor them b...
Tue, 10 Jun, 2025 at 9:27 PM
Import MIB: OIDs that were useful for PRTG: 0
Hi, I am trying to import the MIB below for PeerLink software. I am using Importer v3.5.6. As the file content suggests, I have renamed the mib file to "psi.mib" and copied the other referenced MIB files (RFC1155-SMI, RFC1213-MI...
Tue, 10 Jun, 2025 at 9:27 PM
How can i sum sensors traffic?
I want to sum traffic of 2 sensors? How can i set it? Article Comments Dear ideachange To create a sensor which shows the sum of two other sensors, please use the factory sensor. This sensors allows to enter formulas like ...
Tue, 10 Jun, 2025 at 9:27 PM
unable to send email notifications
Every time I access the prtg I get this message already tried to fix but it always comes back, can anyone help me? Warning Your PRTG server is currently unable to send email notifications. Please check your configuration! Click here for m...
Tue, 10 Jun, 2025 at 9:27 PM
WINDOWS UPDATES STATUS (POWERSHELL) SENSOR is not working - PE018
Hello, since few weeks we have problems with the Windows Update Status Sensor. Four Exchange Severs all in the same enviroment are reporting back, error PE018 - Log File *.log $searcher = (New-Object -ComObject Microsoft.Update.Ses...
Tue, 10 Jun, 2025 at 9:27 PM
Probe on Unix/AIS
Hi all is it possible to install a probe on a UNIX / AIX system and if yes, how? thank you for all assistance best Bruno Article Comments Hey Bruno, Actually, you can install either our Remote Probe installer on a Win...
Tue, 10 Jun, 2025 at 9:27 PM
Error sending "Email": Connection failed ("172.16.128.20")
Hi There, Please assist. I have set up PRTG notification delivery to use a relay SMTP server. However, I'm receiving the error message. Error sending "Email": Connection failed ("x.x.x.x") Please note that Firewal...
Tue, 10 Jun, 2025 at 9:27 PM
PRTG Network Monitor is a Network Management system?
Good morning, I want to know if the PRTG Network Monitor is considered a Newtwork Managemente System definied in the OSI Network management Model compose for the five Osi functional areas: Fault, Configuration, Security, accounting and pe...
Tue, 10 Jun, 2025 at 9:27 PM
How to make threshold trigger for a queue?
We have a database table that's a queue for jobs to process. I've added a SQL sensor to query the length of that queue, which returns me back an integer that I monitor and graph. Sometimes, the application that processes that queu...
Tue, 10 Jun, 2025 at 9:27 PM
Export Netflow to anorther format
Is possible to export netflow (stream data) to another format, that don't be csv. Article Comments Hi fppdiniz, Unfortunately, Netflow data cannot be exported to other formats. Kind regards, Stephan Linke, Tech S...
Tue, 10 Jun, 2025 at 9:27 PM
How to list out the probes object ID and it's name
Is there any way to list out the probes object ID via the Web API, like the /api/table.xml. Article Comments Hello. Have you checked the API's documentation? It's accessible within your PRTG server under Setup > P...
Tue, 10 Jun, 2025 at 9:27 PM
Binary Type channel / Sensor
Hi, I have a server that provides an XML status page indicating if given components are UP or Down. I have built a custom EXE Sensor to run a power shell script that scrapes this page and return a JSON Chanel for each of the components...
Tue, 10 Jun, 2025 at 9:27 PM
Batch edit notifications
Is there a way to batch edit notifications? I didn't setup notifications on the template I've now cloned many many times and I'd prefer not to have to go back individually to each one to add them. Thanks. Article Comm...
Tue, 10 Jun, 2025 at 9:27 PM
Export customized netflow to csv
Hi, i would like to know if is possible to export customizable netflow information to csv file? Article Comments Dear fppdiniz You export netflow traffic volume/bandwidth according to a netflow sensor channel configuration. ...
Tue, 10 Jun, 2025 at 9:27 PM
Feature Request - Multipe sensor management
In the management tab you can control+click multiple sensors, when I need to edit a lot of sensors this is very time consuming. Could we get the ability to select all the sensors of the selected type in the group. Article Comments ...
Tue, 10 Jun, 2025 at 9:27 PM
I want to combine the traffic of some sensors.
I want to combine the traffic of some sensors. How can i setting it? Article Comments You can create a sensor to combine information from multi-sensor channels using the: Sensor Factory Sensor https://www.paessler.com/ma...
Tue, 10 Jun, 2025 at 9:27 PM
Default login
I upgraded to latest version, v17.2.30.1825, and now I can't login with the default login credentials. What can I do now? Article Comments Hi there, You can change the credentials of the "prtgadmin" via the "...
Tue, 10 Jun, 2025 at 9:27 PM
Custom EXE Sensor to display and alert system age
I am not a scripting or any other language guy, unfortunately, but yet I have been tasked with a challenge - Create a custom sensor that will display the age of the system (windows install) and/or the age of the system (via BIOS). I have fo...
Tue, 10 Jun, 2025 at 9:27 PM
Core Server Service Will Not Start
I have a new installation of PRTG on Windows 10 Pro. I followed instructions per the installation video, but the Core Server Service will not start...it remains in a 'starting' state. I was able to disable to the service, reboot,...
Tue, 10 Jun, 2025 at 9:27 PM
IP conflicts monitoring
Hi, I would like to know if is it possible (and, in case, how) to configure PRTG in order to monitor potential IP conflicts within a network. Thanks in advance Article Comments PRTG is not able to do this on it's own. PRTG...
Tue, 10 Jun, 2025 at 9:27 PM
Is there a new custom RAM alert?
Hi, I'm running PRTG, the latest Canary version. Thanks so much for the opportunity to run this for free - hopefully I can provide useful feedback. I'm running it in an Amazon EC2 micro instance. Meaning that it only just has en...
Tue, 10 Jun, 2025 at 9:27 PM
Create different threshold for sensor alerts
Hello, I would like to know if is possible to create more "status" for alert sensors, including color changes, based on different thresholds. For example: On a Ping sensor, specify that: below 10 ms (latency), green. 11-3...
Tue, 10 Jun, 2025 at 9:27 PM
monitor 25 ,110port
Hi Sir: The PRTG host IP is 10.6.77.80 to monitor Client(10.5.14.123) we found the following list: 10.6.77.80:54263?10.5.14.123:80 10.6.77.80:54265?10.5.14.123:80 10.6.77.80:54261?10.5.14.123:80 10.6.77.80:54259?10.5.14.123:80 10.6.77.80:...
Tue, 10 Jun, 2025 at 9:26 PM
INGRES database
How can I monitor the database process in INGRES Article Comments Dear itgxdaniel Please clarify in which sense you want to monitor the database process. Do you talk about the process running the database, or about the progres...
Tue, 10 Jun, 2025 at 9:26 PM
Interpreting a JSON Response in HTTP XML/Rest Value sensor
I've got the free version of PRTG running at home, and I've also got quite a few Hue lights, and I was interested in seeing if I could keep tabs of the reachability of the Hue bulbs - for fun, just to try out the possibilities. Th...
Tue, 10 Jun, 2025 at 9:26 PM
Monitoring an ASPX website
HI I need to monitor an aspx website. The monitor needs to pass credential information and get back an xml to determine if the service is active and accepting authentication requests correctly. Article Comments Hi there, You ...
Tue, 10 Jun, 2025 at 9:26 PM
PRTG on MS failover cluster node
Hi, is possible install PRTG Network Monitor to one of MS cluster node? Article Comments Hi there, As long as the failover is available, PRTG can run on a failover node. Please note that it's just possible to install one P...
Tue, 10 Jun, 2025 at 9:26 PM
Color pages on Konica Minolta
On one of my printers, a Konica Minolta 258 I need to query 2 SNMP locations to get the total color usage. PRTG's "SNMP Printer" sensor does not break down between color and black. I need to have 3 sensors to read the colo...
Tue, 10 Jun, 2025 at 9:26 PM
File Content sensor and rolling logs
Hi, I am planning to use the File Content sensor to tail an application's log file. Unfortunately, when the file gets to certain size, it moves the file into a folder and append a increasing number to the name. After it will crea...
Tue, 10 Jun, 2025 at 9:26 PM