kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

find rogue devices?
i would like to find out if anyone is plugging in their personal devices in my network using prtg. is that possible. Article Comments what exactly do you mean by plugging in their personal devices in my network Nov, 2012 ...
Tue, 10 Jun, 2025 at 2:39 PM
100 logons failed since last start
I was logged in PRTG with my active directory credentials and I changed the default password yesterday, about an hour later the IT team received the following email "[PRTG Network Monitor (PICUT001)] New Todo: Web server is slowing dow...
Tue, 10 Jun, 2025 at 2:39 PM
Do the System/Core/Probe Health sensors count against the freeware 10-sensor limit?
I really like this software, and the freeware version suits my needs. I would just like to know if these default senors count against the limit (I'm currently in trial mode), and if they do, how can I delete them? Article Commen...
Tue, 10 Jun, 2025 at 2:39 PM
How to upgrade from server core 32bit to 64bit
Hello, Version 12.4.5.3165 introduces 64 bit core server. How do i upgrade from an existing 32 bit server to 64 bit (with a running cluster)? Thank you, Oren Article Comments Hi, please make sure the servers (every cluster no...
Tue, 10 Jun, 2025 at 2:38 PM
How to setup PoP3/SMTP round trip?
One of our sensors are working, but no others will. Can someone provide the walk-through of how to set them up? Also is there a way to change the smtp server that the email is sent from? Article Comments Hello, we actually cov...
Tue, 10 Jun, 2025 at 2:38 PM
Event Log Reader - monitor all sources
I want to use the PRTG Network Monitor to indicate whenever a new warning or error enters the log. I simply want to have any new errors or warnings (it's a small organisation) show up on the Dashboard. Because I need total events not ...
Tue, 10 Jun, 2025 at 2:38 PM
sensor snmp pulling
I configured snmp version 3 on my layer 3 switch. On Paessler, I use "Automatic sensor creation using specific device template(s)" to setup my sensors. I noticed that it pulled all the interfaces from my device (SNMP agent) and li...
Tue, 10 Jun, 2025 at 2:38 PM
Übernahme der historischen Daten von "alten" Sensoren
Gibt es grundsätzlich die Möglichkeit die "alten" historische Daten (Statistiken) der "alten" Sensoren auf "neue" Sensoren zu übertragen, da beispielsweise öfters die MIB Datei (Library) angepasst werden muss. ...
Tue, 10 Jun, 2025 at 2:38 PM
Custom SSH Return 'Value' from Variable
I have been setting up Custom SSH Script/Sensors for our Linux boxes. The documentation and example are great, most scripts are running perfectly. I have run into an issue when trying to set the return value using a variable, for example:...
Tue, 10 Jun, 2025 at 2:38 PM
No available interfaces on this device (code: PE049)
I have two nearly identical Del PowerEdge T410s. I installed OpenManage, and setup SNMP on both of them, the configurations are identical. On the first one I was able to add Dell Hardware sensors without a problem, on the second one I keep ...
Tue, 10 Jun, 2025 at 2:38 PM
APC UPS Failed Battery Detection
Hi We have a number of APC UPS's, including a Smart-UPS 5000RT and a Symmetra LX 16 series. Both of these have network management cards. I have tried both the default PRTG-included APC library and I have downloaded the MIBs from APC...
Tue, 10 Jun, 2025 at 2:38 PM
HTTPS and HTTP Advance sensor
Tried to setup a HTTP sensor on a remote probe to monitor the loading time of a web page using HTTPS without using a proxy server, but it always fail. In the log, the message said "No Response (-1) (code: PE105). However, if I try to...
Tue, 10 Jun, 2025 at 2:38 PM
Report PRTG Network Monitoring in Office Hour only i.e. 8 AM to 8 PM
Hello Exports, I am using PRTG Network Monitor 12.3.4.3048. I want to save report and send email of my Routers, Switches and Servers Status at office hour (9 AM to 7 PM). My office open at 8AM to 8PM from Sunday to Friday. Night time aft...
Tue, 10 Jun, 2025 at 2:38 PM
IIS SMTP WMI Classes on Windows 2008 R2
Hello, Befor i was monitoring my SMTP gateway by the PRTG WMI SMTP sent and receive sensors, it was working fine, but it was on Windows 2003. Now my IIS SMTP services are on Windows 2008 R2, and the Classes Win32_PerfRawData_SMTPSVC_SMT...
Tue, 10 Jun, 2025 at 2:38 PM
Ich kann keinen Bericht ausdrucken
Ich habe einen Bericht definiert. Nun möchte ich diesen Bericht als PDF-Dokument ausdrucken. Das Resultat ist die Fehlermeldung: "... Der lokale Druckerwarteschlangen-Dienst läuft nicht." Article Comments Hallo, bitte...
Tue, 10 Jun, 2025 at 2:38 PM
Single User Notification from AD User
We have integrated PRTG with AD. We have MANY users but in no way want to send a notification email to everyone in the group. Only certain users are deemed as "admins" of certain servers in our network. While creating a new &q...
Tue, 10 Jun, 2025 at 2:38 PM
SMTP POP3 Round Trip Stopping
We are having lots of trouble making the SMTP/POP3 Round Trip sensor work. Randomly some of the SMTP/POP3 sensors will just stop for no reason. Saying "No data since 7/11/2012 12:26:59 PM" Why would this occur? Artic...
Tue, 10 Jun, 2025 at 2:38 PM
pb with return code ssh custom script
Hi, if the error code is greater than 1 (warning level), i got error. The SSH script's "returncode" has to be one of the following values: Value Description 0 OK 1 WARNING 2 System Error (e.g. a network/socket error) ...
Tue, 10 Jun, 2025 at 2:38 PM
Scheduled Task Sensor - Ignoring exit code signalling task still running
I have a number of scheduled tasks I wish to monitor. I have configured the Upper & Lower Error Limits to trigger on <> 0, because any condition other than 0x0 is a failure as far as these tasks are concerned. However, if the se...
Tue, 10 Jun, 2025 at 2:38 PM
How can I monitore muliple Vlan's on a single HP Procurve Switch Port
I want to monitor the Bandwidth of each VLAN separately on a single Switch Port with 3 VLAN Article Comments Have the same infrastructure. Interest`s me too. Nov, 2010 - Permalink Hello, unfortunately with sFlow (HP) ...
Tue, 10 Jun, 2025 at 2:38 PM
exchange
I have an Exchange server and I'm getting high bandwidth reports from my server people but it doesn't tell me who is using what...i.e. if one client is sending out 1000s of emails or if someone is bombarding the mail server...how ca...
Tue, 10 Jun, 2025 at 2:38 PM
How can i monitor VLAN´s bandwidth with a non standard OID
Hi, I've been trying to monitor VLAN´s bandwidth usage of a propietary equipment that is a non standard OID (.1.3.6.1.4.1.6527.3.1.2.4.3.6.1.5.200.38010880.20), but until now, with no success, i used the mib importer and the propietar...
Tue, 10 Jun, 2025 at 2:38 PM
Live view vs. 2 days view
We notice a discrepancy between the bandwidth reported on the live view for a sensor and the 2 days view. For example, the Live view for an ethernet sensor may show 10 mbps for certain periods but when we look at the 2 days and 30 days view...
Tue, 10 Jun, 2025 at 2:38 PM
Alert error when open the PRTG
1.open the 'PRTG Network Monitor', 2.alert error 'invalid PRTG webserver configuration'.and can't open it/ Article Comments Hello, can you please upload some screenshots showing the issue? best regards. ...
Tue, 10 Jun, 2025 at 2:38 PM
Is it possible to adjust the subject in the Email Probe emails?
I have an email probe setup and working well, it sends an email to my work address and the rule I have set replies to it, the probe reads the tag from the subject and confirms the round trip of the email. Now I want to monitor the operati...
Tue, 10 Jun, 2025 at 2:38 PM
Is there any sensor that can monitor the RAIDs of a dell server?
We recently had a battery failure in one of our file servers, this caused the disk to failed and somehow deleted all the data stored in there. After this issue, we would like to add the necessary sensor to monitor the raids of a dell machin...
Tue, 10 Jun, 2025 at 2:38 PM
monitor PRTG in Office Hour only i.e.10 AM to 6 PM ?
Hello Exports, I am using PRTG Network Monitor 9. I want to save report and send email of my Routers, Switches and Servers Status at office hour. My office server, switch and routers starts at 9 AM to 7 PM in a day. Sunday to Friday only...
Tue, 10 Jun, 2025 at 2:38 PM
Geo Map Provider
I was wondering if any one could shed some light on a problem I'm having with the Geo Maps. I Have been test out PRTG for the last 5 days and I have managed to set up everything the way I want it apart from the Geo Maps. I can't get...
Tue, 10 Jun, 2025 at 2:38 PM
Bug with HTTP Advanced sensor
When we define a device as a web server with a specific IP address and then created a HTTP Advanced sensor to monitor the loading for a particular web page, we are expecting the sensor will connect to the specified IP address and post the U...
Tue, 10 Jun, 2025 at 2:38 PM
How to set up Email Notifications
My email notification settings are not working, Please help. Article Comments Please send a descriptive mail with details as regards your issue to support@paessler.com. Please include screenshots of your notification relay setti...
Tue, 10 Jun, 2025 at 2:38 PM
Zero values in Neflow V9 sensor toplist.
We installed Flexible NetFlow V9 on our router(Cisco 877 with recent IOS) which is running VPN IPsec. We inputted the important configuration that would export the traffic which was monitored to the PRTG. When we view the cache flow in the...
Tue, 10 Jun, 2025 at 2:38 PM
find devices associated to a user group
how to find the list of the devices which notifications are sent to a particular group . i have a user group "prtg-group1" and many devices wich notifications are sent to this group, but i dont remember all the devices name. how c...
Tue, 10 Jun, 2025 at 2:38 PM
Backup Exec eventlog message
Hello, I have a question: If the event log runs up an error should be reported in this PRTG and light up as errors. The Backup Exec throws in a failed backup following an event log with Event ID 34113 and the message "Backup Exec: ...
Tue, 10 Jun, 2025 at 2:38 PM
Flow data and Scanning Internval
When using a jFlow, NetFlow, or sFlow sensor, how does the scanning interval affect the collection of flow data? For instance, does PRTG only collect data available during the scanning interval or does it only compile the data during the sc...
Tue, 10 Jun, 2025 at 2:38 PM
Why does PRTG port utilization differ from task manager networking utilization
Why does PRTG port utilization differ from task manager networking utilization. The task manager port utilization will sho 70-80% utilization while PRTG wil show less than 10% utilization. Article Comments Hello, can you pleas...
Tue, 10 Jun, 2025 at 2:38 PM
How to configure a value map in PRTG 12
Is there a way to configure a value map in PRTG12? The same question was asked a while back and the answer was that it would be implemented in PRTG 9. I can't find the option in PRTG 12 though. Article Comments Hello, what...
Tue, 10 Jun, 2025 at 2:38 PM
Packet Sniffing sensor
Hi *, I have a Packet Sniffing sensor running for monitoring traffic volumes on http port 80. Now I would like to differentiate within this based on the DNS host names. So for example something like: show me the traffic volumes for all webs...
Tue, 10 Jun, 2025 at 2:38 PM
why can't i acknowlege an alarm in enterprise console?
in enterprise console, version 12.3.3, if i right click on a sensor I do not have the option to acknowledge an alarm even though I have full admin rights. Article Comments Hello, Please update to version 12.3.4.3048 and try ...
Tue, 10 Jun, 2025 at 2:38 PM
Error connecting with SSL
Hi I have installed the GUI Enteprise console and can see all of my devices/sensors yet I recieve an error every 60 second stating: Not Connected(Error connecting with SSL. Error connecting with SSL error:1408F10B:SSL routines:SSL3_GET_...
Tue, 10 Jun, 2025 at 2:37 PM
i need to know if there is any way to add a list of devices on PRTG
i have excel sheet with devices name and the IP's what i need to do is to import this list... Article Comments If the list of devices are resolvable in DNS, then you can use automatic device identification and then select li...
Tue, 10 Jun, 2025 at 2:37 PM
Copy all sensors to a new user
I added all needed sensors to my prtgadmin-account. Now I created a new login, which has no admin rights for prtg. How can I copy all my sensors to this account. When I login with the new user, I don't see any sensor. Do I have to creat...
Tue, 10 Jun, 2025 at 2:37 PM
Importing devices / sensors into PRTG.
Hi, We currently use an alternative monitoring solution to PRTG. We monitor about 300 network devices. Before we purchase PRTG, I would like to know it it's possible to "import" devices (and or sensors) into PRTG. (mayb...
Tue, 10 Jun, 2025 at 2:37 PM
problem with paused devices
PRtg was restarted due to power failuer now most of the devices are paused and give the following message Sensor Name (002) eth0 (Sensor not licensed) i can't resume any devices and if i added any new device it gaves me pause ...
Tue, 10 Jun, 2025 at 2:37 PM
After backup the database, can we delete older records?
Hello there, We are running out of diskspace on the drive where PRTG is installed. I had read the following: https://kb.paessler.com/knowledgebase/en/topic/5023-running-out-of-diskspace-what-can-i-do Unfortunately, we don't want a...
Tue, 10 Jun, 2025 at 2:37 PM
wie kann ich nicht lizensierte Sensoren freigeben?
Hi, ich habe eine 50 Lizenz von Chip installiert. Danach habe ich das Netzwerk automatisch scannen lassen. Dabei wurden für die einzelnen Geräte Sensoren vergeben. Bei einigen Geräten waren Sensoren in der Liste wo in der Beschreibung stan...
Tue, 10 Jun, 2025 at 2:37 PM
Monitor Temperature Dell PE R710
Hello I want to monitor the "system board ambient" temperature on my Dell PowerEdge R710 server with PRTG, but I've no idea which OID have to monitor. SNMP is activated I've tried to get ot with a MIB browser and the ...
Tue, 10 Jun, 2025 at 2:37 PM
PRTG 9 Core Server Service not starting
Hi Guys, VM is Windows 2008 R2 64Bit. PRTG version is 9.2.0.2125 I updated PRTG from 8 to 9 many weeks ago and since our virtual environment had a scheduled outage PRTG has not come back online. The Core Server Service will not start...
Tue, 10 Jun, 2025 at 2:37 PM
Can I add a custom Webpage on PRTG Web interface?
If I navigate Devices for example, right now I can only see Group View, Device List, etc, can I add a new Option on this menu? And on this new Option, I want to embed a web page. So if this is possible, when I navigate to Device, I shoul...
Tue, 10 Jun, 2025 at 2:37 PM
Remote Probe does not appear buffer data
I've been using remote probes almost a year and I just realized that it doesn't seem like they are buffering data when they lose the connection. The article at this htttp:www.paessler.com/manuals/prtg8/remote_probes_and_multiple...
Tue, 10 Jun, 2025 at 2:37 PM
QoS Roundtrip sensor: DSCP marking missing on return packets
PRTG Network Monitor 9.2.1.2279 Trial. Using the QoS Round trip sensor with DSCP marking set, the packets going to the remote probe have the DSCP value but the packets returning from the remote probe have DSCP = 00. The QoS Scheduler ...
Tue, 10 Jun, 2025 at 2:37 PM
Probe notify when server is down
I have prtg installed in our main network and a probe on Amazon cs2 notifying if any of the public IP addresses go down. How can I set up the probe to notify me if the main server is uncountable, for example if our main connection is dow...
Tue, 10 Jun, 2025 at 2:37 PM
NetFlow data dropped/erratic results
A few times a week I'll get emails from PRTG stating one of my netflow sensors has dropped data (Code: PE082). I have my Cisco router configured with an active timeout of 5 minutes and the sensor configured for 6, as recommended. Some...
Tue, 10 Jun, 2025 at 2:37 PM
Event log on Windows Server 2012
We have just installed PRTG on a new build of Windows Server 2012. It all works great apart from a warning event log in the Microsoft >> Windows >> ServerManager-ManagementProvider >> Operational event log. Normally I ...
Tue, 10 Jun, 2025 at 2:37 PM
(Sensor not licensed)
Dear Sir, I'm using PRTG network monitor V12.2.1.1767 software, this was working fine since 3 days, but suddenly some sensor light is blue and give information to sensor not licensed. but some sensor is working fine. what can i do...
Tue, 10 Jun, 2025 at 2:37 PM
Remote Probe
Hallo. Benötige ich eigentlich eine zusätzliche Lizenz um Remote Probes einzusetzen? Article Comments Hallo, nein, für Remote Probes wird keine zusätzliche Lizenz benötigt. Sie können mit jeder PRTG Lizenz eine unbegrenzte An...
Tue, 10 Jun, 2025 at 2:37 PM
Report Generation.
I generate a report of one week and the report is showing me the period covering 24hr. What i intended was only for the period of 8:00am to 5:00pm Nigerian time. pls is there any way i can come up with a report for one week at any selected...
Tue, 10 Jun, 2025 at 2:37 PM
Using Delta (Counter) with Non-Valid Integers
I'm monitoring a device which is returning a value containing a decimal point. It is counting as an integer but always has a ".0" at the end. Is there any way to change the "PRTG Configuration.dat" file to force th...
Tue, 10 Jun, 2025 at 2:37 PM
Differences information collected NetFlow and SNMP
I use Custom NetFlow sensor for information about utilization of router interfaces. When the Autodiscover, PRTG added for this router SNMP sensors, also showing the utilization of interfaces. SNMP and NetFlow graphics for one of the interfa...
Tue, 10 Jun, 2025 at 2:37 PM
cannot get all sensor info through auto-discovery
Hi, i am trying to do auto discovery on one of my DMZ server and i only able to get icmp, http, smtp, pop3 and rdp sensor. there is a Pix and CheckPoint firewall in between them and i have already open all the ports for the communication be...
Tue, 10 Jun, 2025 at 2:37 PM
comments whilst using API
Hi, Is it possible to add a comment whilst pausing a sensor using /api/pauseobjectfor.htm Article Comments Hi, please add the parameter "pausemsg" to the API call. This should do what you want. A example call would t...
Tue, 10 Jun, 2025 at 2:37 PM
New hybrid (WMI/RPC) sensors documentation
I have updated to 12.4.6.3230, but I can't seem to find the new "hybrid" sensors mentioned in the release notes. From what I understand these sensors should use perfmon over RPC first and fall back to WMI if that fails. Ar...
Tue, 10 Jun, 2025 at 2:37 PM
Powershell, using exchange plugin
Hi, I need to run a powershellscript in prtg but unfortunatly when i run the script i prtg it states that the command is not found (get-mailboxfolderstatistics). I understand that this is a command associated with exchange powershell. Is t...
Tue, 10 Jun, 2025 at 2:37 PM
i have problem with snmp port, default port 161 is used by another monitoring system and i need to u
i have AP's and i installed prtg on server 2003 to monitor the AP , from the AP i configured the trap port to 163 and i need to enable port 164 for snmp instated to 161, Article Comments If this is for standard SNMP sensors ...
Tue, 10 Jun, 2025 at 2:37 PM
Graph-overview with some sensors an historic minute-data
Is it possible to create an graphical overview of some sensors with historical data. Date and time should be defined. Minute data if available. Thank you Article Comments Hello, would a Report be the thing you are looking fo...
Tue, 10 Jun, 2025 at 2:37 PM
import historical data
Can I create a sensor and import historical data (date/time/value-list)? Article Comments Sorry, that is not possible. Nov, 2012 - Permalink
Tue, 10 Jun, 2025 at 2:37 PM
Monitoring pfSense cpu and memory
Is it possible to use paessler to monitor cpu and memory on a pfsense firewall. We have a Hacom MarsII device running pfsense 2.01 Thanks Article Comments Hello, this should be possible with SNMP. Did you try the SNMP Libr...
Tue, 10 Jun, 2025 at 2:37 PM
interface not showing up
I have Paessler pull snmp stats from a Cisco switch and some of the interfaces are not displayed in Paessler. Any ideas what I am missing? Thx Article Comments Hello, Was the device added by the Auto-Discovery? Are all interfa...
Tue, 10 Jun, 2025 at 2:37 PM
How can i make special characters like ä/ö/ü?
I want make content-scans on our website with de sensor http(advanced). The problem is that, we have special characters in our texts. How can i make this in PRTG? Some special Characters are the follow: ä, ö, ü, Ä, Ö, Ü Article Co...
Tue, 10 Jun, 2025 at 2:37 PM
Log Entries to Map
I would like to set up a separate console which shows only the log in PRTG. I don't want the console to be able to move around in the application, so I was thinking perhaps a map, but I don't see a way to get a map to show the log...
Tue, 10 Jun, 2025 at 2:37 PM
Loading page sensor shows that takes too long, but browsing to the website from a workstation does n
I have multiple sensors in our instance of PRTG to monitor websites, but there is a question that rose when looking at the data in the graphs for one of the sensors. When looking at the information of the 30 days graph, looks like the loadi...
Tue, 10 Jun, 2025 at 2:37 PM
PRTG on a IBM Server X3100 M4 run fans at full speed
Hi, I just installed PRTG on Windows SBS 2011 Essential, on a IBM server model X3100 M4. Just after the local probe start, the fans of the IBM server goes to full speed. They are really loud. The CPU usage ir minimal, stays at 0% so I thi...
Tue, 10 Jun, 2025 at 2:37 PM
can't find client such as solaris n fedora
hello i have some problem with my prtg i run prtg in my window 2008, the problem is, i cant find other server such as solaris n fedora to do a monitor. t.q Article Comments Hi, you might have a look at the following articles w...
Tue, 10 Jun, 2025 at 2:37 PM
New HP SNMP Health Sensor Temperature issue.
I noticed this was added in during one of the recent updates and its really great, I setup my own SNMP monitoring template a while ago with what looks to be the identical HP SNMP libraries. One thing I noticed though is that all your temp...
Tue, 10 Jun, 2025 at 2:37 PM
changeing cisco 1800,2600 router configuration sensors.
please i need help for configuration changes for cisco router 1800.2600 Regards Article Comments Hallo, you want to monitor if changes were made to the router configuration? Mar, 2011 - Permalink first thanks allot f...
Tue, 10 Jun, 2025 at 2:37 PM
Trying to monitor Fortigate via SNMP
I am trying to monitor Fortigate interfaces however they are not getting discovered. I can use SNMP Tester using SNMP v3 to query the device and it shows all the interfaces, however PRTG gives an error when trying to add a sensor of SNMPE...
Tue, 10 Jun, 2025 at 2:37 PM
Filtering netflow sensor data to include outside interface only
I have a Cisco-ASA5505 firewall setup to send Netflow data to a Netflow v9 sensor on my monitoring workstation. This is working correctly (I am getting sensor data) but I only want to see stats on the packets arriving on/leaving my "o...
Tue, 10 Jun, 2025 at 2:36 PM
All my Cisco Router 2600's show disconnected after upgrade to 12.4.6.3341
After upgrading to 12.4.6.3341 any router that is a 2600 shows disconnected. I removed the the devices and now I can't find any snmp sensor that will see any interfaces at all. My ASA bandwidth monitor shows up fine, the ping sensor for...
Tue, 10 Jun, 2025 at 2:36 PM
Password for ADO SQL connectionstring
I want to create a ADO SQL Sensor using the psqlODBC driver (PostgressQL). My connectionstring looks as follows (changed sensitive info): Driver={PostgreSQL ANSI};Password=aBcD*+.&B;Server=10.10.1.10;Port=5432;Database=test;Uid=tes...
Tue, 10 Jun, 2025 at 2:36 PM
total instead of average
PRTG does a nice job counting numeric values and dowing 2Tag/30ay/365Day graphs. It consolidated the numbers like MRTG/RRDTOOL by doing a "average". Is there a way to "ADD" the Counters ? I wrote my custom EXEXML-Serve...
Tue, 10 Jun, 2025 at 2:36 PM
Is it possible to limit search results to a specific probe or group?
Is there a way to limit search results to a certain probe or group? We have different probes for different customers. Sometimes we need to make bulk changes to a customer's sensor settings and would like to be able to limit a search t...
Tue, 10 Jun, 2025 at 2:36 PM
How to show in/out traffic on Cisco router
I have configured PRTG network monitor to monitor bandwidth/traffic on Cisco 2821 router using netflow V9 sensor. on the router, i configured both (all) interfaces on the router (gig0/0 and g0/1) to send egress flows to the PRTG server. the...
Tue, 10 Jun, 2025 at 2:36 PM
How can monitor Switches SS3 4400 3Com?
I have two switches 3Com SS 4400 even though they are configured to send my PRTG server and other devices from other manufacturers if sent data Article Comments It should be possible to monitor the switches using SNMP! Dec, 2...
Tue, 10 Jun, 2025 at 2:36 PM
Delay sensor till finish of all other
Hello, I'm running various sensors targeting the same webservice. Unfortunately the webservice doesn't allow more than 1 request in parallel with the sessionID I have to use. Is there any possibility to delay the start of sensors ti...
Tue, 10 Jun, 2025 at 2:36 PM
Hardware Upgrade
Dear Sir, I've got a question about license activation during upgrading our system (including both hardware & software). Do we need to buy a new license again or not. Best Regards, Leo Article Comments Hi, no, y...
Tue, 10 Jun, 2025 at 2:36 PM
How can I monitor my Konica Minolta BizHub printer?
I want to monitor Toner OIDs for Konica-Minolta BizHub C451. Where do I find the OIDs to monitor them via SNMP? Article Comments This article applies to PRTG Network Monitor 8 or later Monitoring Konica-Minolta BizHub Printers...
Tue, 10 Jun, 2025 at 2:36 PM
How can I remove the color gradients from the "tabs" in PRTG9's web GUI?
I don't like the color gradients ("glass effect") of the tabs in version 9 of PRTG. How can I remove them? Article Comments This article applies to PRTG Network Monitor 9 through 12 Customize CSS This is a good...
Tue, 10 Jun, 2025 at 2:36 PM
Error message when trying to set up PRTG to use SSL on port 443. Running an IIS on the same server.
I have installed PRTG on a Windows 2008 R2 SP1 web edition machine with IIS 7. In PRTG's Web Server setup (in PRTG Server Administrator), I try to select HTTP (Port 443) and from the Specify IPs list, I select an IP address that is n...
Tue, 10 Jun, 2025 at 2:36 PM
PRTG 12 on different port for SSL?
Hello, My question is already somewhat available here, but i cannot seem to reply to the thread. Anyhow, what i want to do is to simply change the SSL-port to something other then 443, it seems that running it on 443 is getting a VERY h...
Tue, 10 Jun, 2025 at 2:36 PM
Monitor Wireless DB Status?
I have probes installed on a few laptops and I'd like to monitor their wireless performance. I figured the best way to monitor the connectivity is through the current status of the signal quality from the network interface. Any inpu...
Tue, 10 Jun, 2025 at 2:36 PM
Probe randomly stops reporting and detected as new probe requiring authorization
Hello, I have a remote probe and a sysadmin at the remote site didn't know what it was and uninstalled it. I had already set up the probe so I tried to use the same probe gid and it was working OK but now it is showing up as a new prob...
Tue, 10 Jun, 2025 at 2:36 PM
Erroneous Disk Free notifications
Hi, My probe device is continuously flicking between Disk Free 0% and 52%. I am on the latest unstable build - so should I be submitting faults somewhere rather than asking here? Pic: http://hale.com.au/prtg.jpg Cheers James ...
Tue, 10 Jun, 2025 at 2:36 PM
Create template which sets limits on each CPU
I have a CPU Load sensor configured each individual processor to have limits and saved as a template. If I apply to a different machine with a different amount of processors, it doesn't work, i.e. additional processors have limits disa...
Tue, 10 Jun, 2025 at 2:36 PM
Is it possible to monitor individual catalogs from an indexing service?
We have an Indexing Service running on Windows Server 2008 R2. Within the indexin service we have multiple catalogs. These individual catalogs can be stopped and startted. Is is possible to monitor the status of these individual catalogs...
Tue, 10 Jun, 2025 at 2:36 PM
Incorrect detection speed
When I tested bandwidth my network, I was monitoring two clients who made a load and a switch. Each clients showed about 950 Mb, but switch shows about 400 Mb. After changed the Scanning Interval from 60 seconds to 30 seconds, I can see a r...
Tue, 10 Jun, 2025 at 2:36 PM
Installation Issue
Hello, I am interesting in purchasing your software however I haven't been able to evaluate it properly due to an installation issue. the software installs without issue however with I try to run the program I get an error message sa...
Tue, 10 Jun, 2025 at 2:36 PM
Telnet login using windows GUI tool
I was able to set a command shortcut to telnet a device command:telnet parameters: %host This will simply telnet the device and wait for login. how can i make it automatically send further login parameters: ex (cisco router):"...
Tue, 10 Jun, 2025 at 2:36 PM
wmi custom sensor value
Hello, i configured a WMI custom sesons to monitor the tcp connections. SELECT ConnectionsEstablished FROM Win32_PerfFormattedData_Tcpip_TCPv4 the problem is that the value is displayed in the "message" field, and not in a &qu...
Tue, 10 Jun, 2025 at 2:36 PM
Unable to connect Sybase to PRTG
I followed the instructions in this kb: https://www.paessler.com/knowledgebase/en/topic/2053-how-can-i-monitor-other-sql-servers-through-ado-with-prtg I downloaded the script and modified it for our environment. I then ran the script an...
Tue, 10 Jun, 2025 at 2:36 PM
XML/REST sensor using HTTP POST
Are you able to perform a POST with the XML/REST sensor? The REST service I'm monitoring requires POST params and I don't see a way to do that using the XML/REST sensor. I tried the HTTP Advanced monitor because it allows a POST b...
Tue, 10 Jun, 2025 at 2:36 PM
HTTP/1.1 302 Moved
I have tried using both http sensor and http advanced sensor(look for word :mydomain) with the same result. 12/4/2012 8:23:29 AM www.mydomain.com Up Scanning 12/4/2012 8:22:29 AM www.mydomain.com Down HTTP/1.1 302 Moved 12/4/2012 8:22:29...
Tue, 10 Jun, 2025 at 2:36 PM