kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

I have the PRTG network monitor unlimited product. How many netflow sensors are included?
how many sensors are included? Article Comments I didn't think that are any limits. Feb, 2011 - Permalink Hallo, there is no limit for the number of Netflow sensors you can use. The limitation is the settings tha...
Tue, 10 Jun, 2025 at 11:59 AM
Summarization Emails
Is there a way to send the summarization emails to a different account, we are using spiceworks for our ticketing system and its generating alot of unecessary tickets when we receive summaries. Article Comments Hallo, this can...
Tue, 10 Jun, 2025 at 11:59 AM
can i monitor cpu on asa5520 using snmp?
hi all, i am using PRTG 7.2 and i am trying to monitor CPU utilization on ASA 5520 using SNMP ,i did all needed configuration on both firewall and prtg but i cant get the CPU ,i do monitor the interfaces but CPU and memeory are not displaye...
Tue, 10 Jun, 2025 at 11:59 AM
Why does my Netflow (v9) graph differ to my Interface graph
I've configured a cisco router with Netflow v9 and a Custom Netflow (v9) sensor to pick up the data which is working fine. I created a custom sensor so I could define my own traffic types so it is more relevant to what we run over our ...
Tue, 10 Jun, 2025 at 11:59 AM
current disk queue length
hi, i have a number of servers and i need to monitor disk queue length. I have added the sensor current disk queue length but on my servers i have a c:\ and a d:\. The sensor does not show this when you look at the data thats its gatherin...
Tue, 10 Jun, 2025 at 11:59 AM
is it possible to monitor windows media live streams with prtg? If so how?
is it possible to monitor windows media live streams with prtg? If so how? Thanks Article Comments Hello, please see if the following article may help: How do I monitor a Video Stream (RTMP via Wowza)?. Best Regards. F...
Tue, 10 Jun, 2025 at 11:59 AM
Why PRTG Traffic Grapher Ver 6.1.1.885 Not Reading a right Value from Packteer only ?
As i am using PRTG Traffic Grapher Ver 6.1.1.885 My PRTG Traffice Grapher has not reading a right value from Packeteer only, How erver i have MRTG as well but it's reading a right value from packeteer, I was tried it for many IP's...
Tue, 10 Jun, 2025 at 11:59 AM
Netflow 5 Filters
I've got Netflow partially working, but I'm not able to get filters going. Our Cisco 6509 device exports flows from several interfaces, and I want to filter them based on "Interface". The interface I'm after is "V...
Tue, 10 Jun, 2025 at 11:59 AM
Geo Map display problem
When adding location for geo map display, suddenly the display of maps changed with a red cross. Thanks for your help to check where is the problem. Article Comments Hello, please see: Why do I see a "Sorry, can not sh...
Tue, 10 Jun, 2025 at 11:59 AM
DHCP Renew Fails on Win 2008 R2 SP1 Hyper-V when PRTG probe running
This problem is a little convoluted, and I'm not quite sure where the root of the problem lies. I have PRTG running on a Hyper-V VM running Win 2008 R2. This sits on a Hyper-V cluster. It has been running fine for several months. A co...
Tue, 10 Jun, 2025 at 11:59 AM
Web interface customization.
Is there a way to disable some features of the Web interface for a given user?, e.g: For a given user account (or group) with read only rights, disable the Alarms, Log or Reports tabs (buttons). Or maybe allow (or show) only the devices tab...
Tue, 10 Jun, 2025 at 11:58 AM
Simple Map Up/Down Status
What would be the best way to create a simple map or dashboard with up/down status? Example, web servers up or down just based on ping. Article Comments Hello, you could setup a map and simply use the "Errors-" or &q...
Tue, 10 Jun, 2025 at 11:58 AM
Bandwidth Monitoring
Is there a way to monitor bandwidth usage per IIS 6/7 website? or can you only monitor per NIC/IP Article Comments PRTG can not monitor individual traffic of websites that run on the same IP at the moment, sorry. Mar, 2011 - ...
Tue, 10 Jun, 2025 at 11:58 AM
How can you monitor the up/down status of a Ping for public usage?
The goal is to have a Map created that shows the up/down status of a number of Ping sensors. This Map is to be published on a webpage, etc. However, Unusuals appear as the icon instead of the green check mark for some of the servers. I ...
Tue, 10 Jun, 2025 at 11:58 AM
Custom Web Server Configuration with SSL
1. The port for SSL connections should be modifiable. I have seen the answer that this is not possible in another KB question, but while I am describing my issue, I will throw my request in for making that modifiable. 2. The openssl cli...
Tue, 10 Jun, 2025 at 11:58 AM
WMI sensors stops working
I have a disk space sensor that randomly fails. Everything is fine than it can't read the disk space so it fails. The other wmi sensors are working fine. Here is what I have in the log: 3/2/2011 12:36:05 PM Disk Free 22 Down 0 % (Free...
Tue, 10 Jun, 2025 at 11:58 AM
PRTG speed sensor not following set conditions
I have set my PRTG speed sensor to send alerts when the "Traffic in" and "Traffic out" sensors goes above 100 KByte/h for our ASA 5510 outside interface. The alerts we receive are: ASA outside interface(SNMP Traffic) Spe...
Tue, 10 Jun, 2025 at 11:58 AM
Powershell Authentication
Hi, Exactly how you execute Powershell? Which priviligies do you use? I guess you don't use Windows Credentials or it's because of UAC or "Run as Administrator" thing. If I use Remote Powershell functionality -especial...
Tue, 10 Jun, 2025 at 11:58 AM
WMI problem
I have two domains A and B with trust between them. My prtg network management is running in B. I am wanting to use wmi monitoring on systems in A. I am able to wmi CPU monitor on windows 2003 server foo in domain A. But I cannot wmi CPU mo...
Tue, 10 Jun, 2025 at 11:58 AM
PRTG v6 does not run as service?
It has been a while, but I did not like the v7 upgrade so i uninstalled v7 and i can't get my PRTG v6 to run as a service anymore. I checked the box. "Run as Service" and it still does not work. I am running windows 2003 ent...
Tue, 10 Jun, 2025 at 11:58 AM
GEOMaps error?
I added a new location to my PRTG. Now I get some sort of an error map from Google. It is a map with a red "x" on it and a throttle meter of some sort on all maps. Is this an API issue, bandwidth, or some sort of a limit impose...
Tue, 10 Jun, 2025 at 11:58 AM
Can I use PRTG to find a chatty nic card?
need help Article Comments please take a look at https://www.paessler.com/knowledgebase/en/topic/2923-how-do-i-discern-excessive-bandwidth-usage-with-prtg Mar, 2011 - Permalink
Tue, 10 Jun, 2025 at 11:58 AM
extracting data from a current map
Hi, Is there a way to extract data from a map? Like list down all the current sensors that are being monitored by devices? I looked and tried some of the reports but they only gave me a gui or presentation of the current map. Thank...
Tue, 10 Jun, 2025 at 11:58 AM
What sensor to use on cisco catalyst 3750
We are running a Catalyst 3750 for our network in star formation. We also have voip running and have a problem with brake-up on voice calls. After resetting the switch the problem the problem goes away for a while. What sensor can i use ...
Tue, 10 Jun, 2025 at 11:58 AM
Can I add a sensor to many devices at the same time?
I need to put sensors WMI (Logged User / Last Up date) at 480 devices Att Article Comments Hello, that might only be possible using Device Templates. Create the device template from an existing device with this sensor, and t...
Tue, 10 Jun, 2025 at 11:58 AM
how to change a local probe to remote probe including all settings?
hy, i have a freeware local probe installation and purchased a licence. now i would like to change the configured installtion to a remote probe and to connect to the new licensed new probe. Article Comments Dear Detlef, I'...
Tue, 10 Jun, 2025 at 11:58 AM
Problem with EXE/Script Advanced sensors when monitored device rebooted
Hi, Having an odd problem. I have some devices I monitor with EXE/Script Advanced sensors, these sensors spawn a perl script that opens and ssh session, collects some output, and returns XML to PRTG. These work fine generally, I use 15 of...
Tue, 10 Jun, 2025 at 11:58 AM
Problem with EHLO string
I have been running version 7, and today I updated to the newest version 8.3.1.2079 and I have been having a problem with the SMTP EHLO string. Both versions seem to send out the computer name on the EHLO string, instead of the FQDN specifi...
Tue, 10 Jun, 2025 at 11:58 AM
Production Manager
How can i set the PRTG to send pings to an external IP like Google's DNS in order to monitor my outgoing traffic from my remote site Article Comments Hello, simply add a device "www.google.com" or the IP of one o...
Tue, 10 Jun, 2025 at 11:58 AM
How to devide favorite sensors to different group?
I have set my favorite sensors and need to group them. For example I have 5 sensors that are my main trunk ports and I have 5 other sensors that are my phone switch sensors and etc... is it possible to put this 10 sensors to 2 different gr...
Tue, 10 Jun, 2025 at 11:58 AM
Is there a way to speed up the web interface with multiple users?
We have a brand new dual quad core/24 GIG RAM server. We have PRTG on multiple monitoring stations and the web interface is slow especially at login. The server CPU and RAM usage are minimal. Is there a way to increase the web performance. ...
Tue, 10 Jun, 2025 at 11:58 AM
Skin not available?
Whenever I connect to my PRTG web server using a browser through HTTP i get the following message: "Your selected skin 'Skin1' is either not available or not a PRTG 6 compatible skin. Please check the 'webtemplates\Skin1...
Tue, 10 Jun, 2025 at 11:58 AM
Dual Wan monitoring on a SonicWall TZ200
I have a SonicWall TZ200 with a dual wan setup (Cable and DSL). How can I setup PRTG to notify me if either WAN connection goes down? Is there a way to have PRTG send a notification if the WAN goes down for more than X minutes? Ar...
Tue, 10 Jun, 2025 at 11:58 AM
Is it possible to save "Cross Reference" to a file?
I need a report (or list) of all notifications, thresholds and scanning interval configured on my PRTG Network Monitor (v. 8.3.1.2080). I didn´t find a way to do it including all the informations I need. Is there a way? If there isn´t ano...
Tue, 10 Jun, 2025 at 11:58 AM
Custom SNMP OID and Interface Selection
I have identified the SNMP OID for reading the Output Drops statistic for Cisco swithport interfaces. The final digit in this OID is the switchports ifIndex identifier. Example: .1.3.6.1.2.1.2.2.1.19.7 .1.3.6.1.2.1.2.2.1.19. = OID for in...
Tue, 10 Jun, 2025 at 11:58 AM
Why is port 1341 involved in WMI?
I am testing the trial version of PRTG and have run into a bizarre problem. Both the PRTG computer and the target computer are VM guests on a Windows 2008 R2 Hyper-V server. I want to monitor a few WMI values, and have a Group Policy rule ...
Tue, 10 Jun, 2025 at 11:58 AM
In Webstress when I use a URL set from the URL recorder the logins are not replayed properly
I have used the URL Recorder to record my login and simple navigation. However; when the script runs the authentication cookie is not valid, Therefore the Forms Authentication routine redirect all subsequent requests back to the login form ...
Tue, 10 Jun, 2025 at 11:58 AM
Wireless and ADSL link not deteceted in Billion 7404 VGPx modem router.
Hi, I am having Billion 7404 VGPX modem in my home and trying tin monitor my ADSL, Wireless and Ethernet links on the router. But PRTG is only detecting Ether link. With snmpwalk I could see all the interfaces. Please help if I am mis...
Tue, 10 Jun, 2025 at 11:58 AM
Monitor TNS Oracle Listener
Have you any HOWTOs to monitor TNS- Listener with the PRTG incl notification Article Comments Hallo, you could monitor the TNS-Listener process with a WMI-Process sensor. Mar, 2011 - Permalink
Tue, 10 Jun, 2025 at 11:58 AM
How can Paessler be configured to monitor SQL Server impact on Servers?
We are trying to pinpoint physical server performance issues hosting a SQL Server. I have been told by our IT team that there are settings for monitoring SQL Server system performance impact in Paessler and wanted to get more information. ...
Tue, 10 Jun, 2025 at 11:58 AM
Reporting
I need to produce a report that includes the bandwidth purchased and bandwidth used on it for 12 Cisco 5505 firewalls. It needs to be added to the Uptime/downtime report. Article Comments you should be able to see up and downtim...
Tue, 10 Jun, 2025 at 11:58 AM
Error message while installing PRTG Core Server or Remote Probe
When executing PRTG Network Monitor Setup or PRTG Remote Probe Installer setup.exe files, I get one of the following error messages: You can not install a PRTG core server while a remote probe is installed. Please deinstall PRTG probe fi...
Tue, 10 Jun, 2025 at 11:58 AM
searching in PRTG windows GUI
Is it possible to do a search in the PRTG Windows Gui like you can in the web interface, and if not, is there a way to sort the devices by name and not by ip address? Here is the problem, I would like one of our users to be able to do som...
Tue, 10 Jun, 2025 at 11:58 AM
WMI on Vista or Windows 2008 is painfully slow. What can I do?
Vista and Windows 2008 are very slow when it comes to monitoring WMI. What can I do about it? Article Comments Microsoft has published a couple of hotfixes adressing this problem. Read more about it here: http://support.micr...
Tue, 10 Jun, 2025 at 11:58 AM
How do I compile MIB files?
I have downloaded the MIB Importer however I received MIB's that end with .tgz. How do I convert these to .mib files? Article Comments Hello, that seems to be a tar-compressed/archived file: tar (file format) Best Regard...
Tue, 10 Jun, 2025 at 11:58 AM
Why can't I see Linux disks through SNMP
I am trying to convert from Solarwinds NPM to PRTG. I have snmpd configured on my RHEL AS3 boxes. When I try to add the "SNMP Linux Disk Free" sensor to my host I don't see anything available to monitor. In Solarwinds I can mo...
Tue, 10 Jun, 2025 at 11:58 AM
Error PE018 with new sensor type "Windows logged in users"
This weekend we installed version 8.3.1.2089. Because the "WMI Terminal Services" sensor still doesn't work (error message: "Microsoft(R) Windows(R) Server 2003 Standard x64 Edition" does not support TotalSessions (F...
Tue, 10 Jun, 2025 at 11:58 AM
Is it possible to still run IIS along with the built in web server?
I would like to host another applications web service on the same server I am running PRTG on. Article Comments hallo, it is possible, but you might want to take a look at https://www.paessler.com/knowledgebase/en/topic/9943...
Tue, 10 Jun, 2025 at 11:58 AM
Error 80041017 CPU load problem Win 2008
I am having trouble with the CPU load sensor on my Windows Server 2008 box. The message returned is 80041017: The query was not syntactically valid. I saw a previous poster with a similar issue was told to run the WMI Free Disk Space sin...
Tue, 10 Jun, 2025 at 11:58 AM
Monitor Web Bandwidth
Need to monitor actual throughput of our internet link. Performance seems to slow, but I cannot prove it. I can do a spot test to a bandwidth site, but I would like results over time. The HTTP sensors give msec but not KB Article ...
Tue, 10 Jun, 2025 at 11:58 AM
Does PRTG support SNMP Trap version SNMPv2c?
no Problem, only Question Article Comments Dear Jean-Marc, I'm afraid SNMPv2(c)-Traps are not supported by PRTG. Best Regards. Mar, 2011 - Permalink
Tue, 10 Jun, 2025 at 11:57 AM
How to monitor when a file has been read?
I have tried by enablig auditing on the file and then creatin a WMI Even Log sensor, the problem is that I just need to monitor a specific file and not all the events with the same ID for all files. Can this be customized to check just for...
Tue, 10 Jun, 2025 at 11:57 AM
AJAX Request Failed PE1001 Error when pausing sensor
I get the following error message when I try to pause or resume an object: "AJAX Request Failed PE1001 /api/pause.htm ( 400 undefined)". I get this message using Mozilla 3.6.15 and Chrome 10.0.648.134. I do not have permissions ...
Tue, 10 Jun, 2025 at 11:57 AM
My Oracle sensor is returning the error "E:\Program Files\PRTG Network Monitor\OraWrapper.exe not fo
I have created a Oracle Sensor but is returning a error like this: "E:\Program Files\PRTG Network Monitor\OraWrapper.exe not found" Article Comments Dear Herbert, is this by chance on a Remote Probe? Best Regards...
Tue, 10 Jun, 2025 at 11:57 AM
Is there a way to automatically restart the probes when status is unknown?
I'm running PRTG Network Monitor 8.2.1.1931 and some times my sensors status go to unknown. When this happens my monitoring stops. Is there a way to correct this? It didn't happen on older versions. Thanks.. Article Commen...
Tue, 10 Jun, 2025 at 11:57 AM
Netflow sensor is loosing data
I had now 2 times in 24 hours that I get an error "This sensor has not received data for 1 hour 23 minutes." what can I do about it? Article Comments Hello, can you please provide more details? Which Netflow Senso...
Tue, 10 Jun, 2025 at 11:57 AM
Report Processing: Can you save as HTML instead of PDF?
While creating a report, it has three options, view as html, create and store PDF, Create, PDF, store and send e-mail. I would prefer a HTML file over PDF, is there any way to modify this? Article Comments Not at the moment, sor...
Tue, 10 Jun, 2025 at 11:57 AM
transaction monitoring issue
We have a transaction monitoring setup with 4 steps where first go to site.com - GET site.com/login - POST with some data then logout etc. When the site goes down our load balancer redirects visitors to an unavailable page. So site.com goe...
Tue, 10 Jun, 2025 at 11:57 AM
Network port requirements
I setup PRTG in a server and able to access it via web interface (port 8080) from another server in the same subnet. However, I am not able to access the web interface from another server in a different subnet, even though I confirm that ...
Tue, 10 Jun, 2025 at 11:57 AM
Format of PRTG manuals
This is simply a request for additional formats for the PRTG manuals. Recently I took a trip and downloaded the PRTG 8 manual to my color nook which uses the ePUB format. Since this was my first attempt at reading a PDF document on my nook...
Tue, 10 Jun, 2025 at 11:57 AM
IIS SMTP 6.0 Sensor Reports inaccurate results
I was really excited to see the new IIS SMTP 6.0 Sent and Received message sensors because it seemed to do something that we haven't been able to do with PRTG thus far. That is, to maintain a count of total messages sent and received on...
Tue, 10 Jun, 2025 at 11:57 AM
Resizable graph object with link in PRTG maps?
Is there any way to add 'custom' graph formats in the graph selection tab in 'add map object'? Reason I ask is, I want to build a map that has full-size/resizable graphs but ALSO has a link to the object itself. The only g...
Tue, 10 Jun, 2025 at 11:57 AM
Is there a PRTG product roadmap?
Is there a document listing the new and improved features and/or release schedule for PRTG 9/10/11? Article Comments In general we do not publish road maps, release plans or tentative feature lists for future versions of our sof...
Tue, 10 Jun, 2025 at 11:57 AM
What are the changes in the 8.3.2158 version
Is there a list of the changes in the 2158 version from the 2089 version? Can there be a listing of the changes when a new version is released? Article Comments Dear Michael, it always in the same place: https://www.paessler.c...
Tue, 10 Jun, 2025 at 11:57 AM
Interfaces are all paused
I am a new user of PRTG using the trial version. I work in a shop with all Dell PowerConnect switches that I am looking to monitor bandwidth on. Because we use Dell there is no NetFlow or Jflow available to me. All switches have a very basi...
Tue, 10 Jun, 2025 at 11:57 AM
WMI Sensor Type - grayed out
I've followed the guidelines listed in the URL https://www.paessler.com/knowledgebase/en/topic/1043-my-wmi-sensors-don-t-work-what-can-i-do But I'm still seeing Note: Windows credentials have not been set for the device or one of ...
Tue, 10 Jun, 2025 at 11:57 AM
Monitor Android mobile handsets
Is it possible to monitor Android mobile handsets (Motorola Defy) using PRTG? Article Comments Hello, I'm afraid that's not possible. Best Regards. Mar, 2011 - Permalink
Tue, 10 Jun, 2025 at 11:57 AM
Hi,I have an issue with prtg for monitoring Cisco asr 1000 interfaces.
Whenever the bandwith on a GE or POS interface in the Cisco ASR 1000 goes above 70 Mbps,the PRTG graph becomes too jittered. Article Comments Hello, which exact version of PRTG are you running? With which sensors do you monito...
Tue, 10 Jun, 2025 at 11:57 AM
Pie chart
Can we get a pie chart control for the maps? Article Comments Hello, may I ask what kind of information (sensors) you would like to visualize with pie-charts? Best Regards. Mar, 2011 - Permalink Yes, any sensors wher...
Tue, 10 Jun, 2025 at 11:57 AM
Sticky settings in map
I really like the improved "new map object" utility. I think an enhancement that would be very helpful is sticky settings. For example, if I search for a device, I often want to add more than one sensor from that device to my ma...
Tue, 10 Jun, 2025 at 11:57 AM
Multiple Netflow Source (code: PE056) - What does it mean?
A customer contacted me asking about this issue on PRTG Network Monitor. What does it mean? Is there anything to do? Thanks Article Comments Hello, that means that one Netflow Sensor is getting Netflow Packages from more t...
Tue, 10 Jun, 2025 at 11:57 AM
How can I monitor bandwidth with PRTG?
Hi , I would like to know if it's possible to use your product PRTG to see how our bandwidth is being used. We can see the traffic sensors and it gives us the whole bandwidth. What we are interested in is to break it down into protocols...
Tue, 10 Jun, 2025 at 11:57 AM
Multiple IPs in Syslog sensor setup?
Probe/Sensor/Syslog Specific "sender". When specifying the sending IP address can you list multiple IP address separated by comma's (example 10.10.10.1, 10.10.10.2, 10.10.10.3 Article Comments Hello, I'm afr...
Tue, 10 Jun, 2025 at 11:57 AM
Does PRTG 8 support Windows user authentication?
Can I set PRTG to automatically authenticate users? Article Comments Hello, I'm afraid using Windows User credentials to login to PRTG (i.e. integrate PRTG into your Active Directory) is not yet possible but planned. Bes...
Tue, 10 Jun, 2025 at 11:57 AM
Integrate TYPEPERF into a sensor
I have a CMD file that checks the contents of a PerfMon counter. Any chance that PRTG will incorporate the use of TYPEPERF as a sensor? This would help on those pesky servers that don't want to provide a value via WMI or WQL. Here&#...
Tue, 10 Jun, 2025 at 11:57 AM
Is there a way of create Automaps based on the Groups defined?
I would like to create a map based on the locations (groups) and see data on the groups.. Is there an easy way to do that? Article Comments Hello, I'm afraid Auto-Mapping is not available in PRTG. On the market, we did not...
Tue, 10 Jun, 2025 at 11:57 AM
How many probes do the different license versions of PRTG support?
How many probes does the different license versions of PRTG support? Article Comments In all PRTG licenses, the number of remote probes is not limited. For detailed license information, please see License FAQs. Mar, 2011 - ...
Tue, 10 Jun, 2025 at 11:57 AM
Does PRTG v7.2 allow EXE/Powershell custom sensors to produce delta values from counters?
I wrote some Powershell sensors to monitor DB2, and I didn't see any way to specify a delta sensor type. Many of the values I'm capturing are ever-increasing numbers (rows read, statements executed, etc), and I am trying to capture ...
Tue, 10 Jun, 2025 at 11:57 AM
Has messenger been removed from notifications?
Was the option to use MSN messenger for notification removed? I stopped gettings IMs during the day a while back, but only noticed it recently, so I dont know what the timeframe is on this. When I went to see why it wasnt sending out mess...
Tue, 10 Jun, 2025 at 11:57 AM
What type of counter/OID is used to generate SNMP Traffic graph for traffic in/out?
I'm using PRTG to monitor and graph the Traffic In and Out. What counter/OID is PRTG polling to collect this bandwidth data for Traffic In and Out? I'm monitoring POS interfaces and Serial interfaces on Cisco routers. Thanks! ...
Tue, 10 Jun, 2025 at 11:57 AM
Enhancing Traffic Monitoring
Good Morning, I am using the 30 day trial of Network Monitor to test on our corporate network. I am having success with it, but I have some questions. We are using Dell layer 3 switches (no NetFlow) so I am using SNMP to look at the po...
Tue, 10 Jun, 2025 at 11:57 AM
How to monitor process on Linux?
Is there a way to monitor process on Linux? Something like WMI Process, but on a Linux Server? Just about if the process is runing or stoped. Is it possible? Thanks Article Comments Dear Bruno, I'm afraid this is current...
Tue, 10 Jun, 2025 at 11:57 AM
Can I monitor a website without adding a device?
We currently use ManageEngine's Applications Manager 8 to monitor external websites and I am trailing PRTG as a potential replacement. However, I have come across a potential game breaker for us. We need to monitor these websites fro...
Tue, 10 Jun, 2025 at 11:57 AM
What are the variables there to give them to a batch file?
What are the variables there to give them to a batch file? Article Comments Dear Frank, are you referring to the placeholders for (Exe-)Notifications? Best Regards Mar, 2011 - Permalink
Tue, 10 Jun, 2025 at 11:57 AM
Why does my API call return simply "Connection Failed"?
I am making a simple API call from a server side script to retrieve some basic server status information. Using the following URL I get a response that contains the text Connection Failed which is not formatted the way the documentation sho...
Tue, 10 Jun, 2025 at 11:57 AM
Every day around the same time, my firewall "goes down" according to PRTG but in reality it is not d
I am monitoring my firewall ports using SNMP data and around the same time each day, presumably when traffic is very heavy, the PRTG monitor says the firewall ports are going down. I think it is just not getting SNMP data from the firewall...
Tue, 10 Jun, 2025 at 11:57 AM
How to disable monitoring specific drive?
Discovered the servers with AutoDiscovery using WMI & SNMP. How do I disable monitoring a specific drive? Example: C: system D: data E: -Needs to be removed. Noticed the sensor: Disk Free has a setting called WMI Disk Free Configura...
Tue, 10 Jun, 2025 at 11:57 AM
What are the default vlaues for the ping settings and scanning interval within a latency sensor?
Since changing all the values for our monitored objects we have started to see packet loss and unreachable nodes intermittantly. Can you tell me what the default values for the ping setting and scanning interval are for a latency sensor?...
Tue, 10 Jun, 2025 at 11:57 AM
Windows GUI IP Address
We changed the IP address on the monitoring computer. We changed the IP in PRTG Server Administrator. Web access is restored, but trying to use the Windows GUI version it is still using the old IP address. We uninstalled and reinstalled, bu...
Tue, 10 Jun, 2025 at 11:57 AM
I cannot install an PRTG server on Windows 2008 Server
when i install PRTG 7 on windows server 2008 SP2, i got error msg from windows (PRTG Server Administrator has stopped working) with problem details below: Problem signature: Problem Event Name: APPCRASH Application Name: PRTG Server ...
Tue, 10 Jun, 2025 at 11:57 AM
edit multiple object dependencies
On a 48 port Cisco Switch, we monitor all ports. We setup dependencies on each port to pause if the PING on that switch goes offline so we have 1 alert instead of 48 alerts. Is their a way to select all ports and choose the PING object in...
Tue, 10 Jun, 2025 at 11:56 AM
how to stop extra alerts when a host is down.
I am monitoring services on a windows host ; also doing ping test ... I don't want to receive email alerts when a node is physically down , it means that if PING sensor raised an alert ; other sensors don't send any alerts ,,, would...
Tue, 10 Jun, 2025 at 11:56 AM
Upgrade PRTG 5 to PRTG 8 on a new server
Hello, I need to migrate a PRTG Traffic Grapher V5 to the new PRTG Network Monitor 8 on a new server. Is there any procedure for this migration? Are Windows 2008 64 bits versions supported for PRTG? Thank you Article Comments ...
Tue, 10 Jun, 2025 at 11:56 AM
Lots of notifications if one "device" is down?
Is there a way to setup notifications to let me know if a specific device fails? Basically, if one of my routers is down, I get a notification for every sensor that has been added to the router. I still need to monitor bandwidth, CPU, mem...
Tue, 10 Jun, 2025 at 11:56 AM
sensor for HP MSA
How can I monitor a HP MSA2312fc? Are there default sensors for a MSA2312fc? Article Comments Hello, I'm afraid there are no default sensors for the MSA2312fc in PRTG. However, if available you could import MIBs from the V...
Tue, 10 Jun, 2025 at 11:56 AM
Drive space show incorrect free space
When I use WMI Sensor to connect and read drive space on a Windows 2008 R2 STD server, it is showing an incorrect value for free space. Article Comments Hello, please be assured that PRTG does not 'invent' monitoring...
Tue, 10 Jun, 2025 at 11:56 AM
Anmeldeproblem an Suse Linux Server
Aufgabe: Es soll ein Ordner auf einem Suse Linux Server überwacht werden. (Jüngste Datei > ... sec). Hierzu habe ich einen Sensor "Dateiserver - Ordner" definiert. Die Anmeldung erfolgt unter dem Account root, der somit auch ...
Tue, 10 Jun, 2025 at 11:56 AM
Combine different sensor with script sensor
How can I combine any sensors with the internal script sensor. My task is, if the sensors goes into error state it has to start a script or a service. As example... HTTP Sensor monitors a web page if Error 500 is returned. When 500 is...
Tue, 10 Jun, 2025 at 11:56 AM
how check unix disk usage?
Hello, I have tried to see the disk usage on a unix machine with oidlib (Linus SNMP source tcp ucd udp) without success. What I need to do on the UNIX System? The SNMP Meminfo, SNMP Load Avg. and other's sensor work fine but I would lik...
Tue, 10 Jun, 2025 at 11:56 AM
Reports cause rise in CPU utilization
When I run a report the CPU utilization increases to 100% on the Probe server. This causes false outages alarms and notifications. Can i limit the amount of CPU the report service uses? Article Comments Hello, just to check,...
Tue, 10 Jun, 2025 at 11:56 AM