kb.paessler.com
Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.
Is there a way to change the legend background as well as the graph background?
Article Comments
Hello,
that might only be possible with editing PRTGs webserver files:
How can I re-brand and customize the PRTG web interface us...
Tue, 10 Jun, 2025 at 11:56 AM
Sorry, need clarification on what to use and enter if the Windows 2008 Server has only one IP address and runs IIS7 to host multiple web sites. Not sure if I use Class C network detection or something else. For sake of argument, say IP is 1...
Tue, 10 Jun, 2025 at 11:56 AM
I am referring to the article How can PRTG send instant messages to Jabber, ICQ, MSN, Yahoo, etc., using external software?
Has any progress been made to resolve the following known issue:
Known Issues
With the command line tool version...
Tue, 10 Jun, 2025 at 11:56 AM
I need to set up a remote probe on a network without a fix IP adress.
But the core-server only accepts ip adresses for remote probes.
When i try to put the dyn-dns-name into allowed IP-adresses i don't get connection to the remote probe...
Tue, 10 Jun, 2025 at 11:56 AM
I was testing and wish to start over with a correct IP. How do I go about deleting/removing a group?
Thanks
Jim
Article Comments
Hello,
just right-click onto it, and select Delete...:PRTG 8 - Ajax Web Interface - Context Men...
Tue, 10 Jun, 2025 at 11:56 AM
Lets say i run a report for the previous month on a Internet circuit and I run the report with a 1 hour interval for each day. When i get the report back and see a certain bandwidth usage # (in mbits/s) showing in the sum speed (Traffic in...
Tue, 10 Jun, 2025 at 11:56 AM
Nessus Scanner found cross-site scripting vulnerability after I installed PRTG on a box. Do you have solution for this problem?
Article Comments
Hello,
can you please provide more details? It would be best if you could send t...
Tue, 10 Jun, 2025 at 11:56 AM
We installed a new Windows 2003 (X64) server, which acts as a probe server for PRTG. The last 3 saturdaysnights the probe stops with meassurements at 11:30 PM. The PRTG version is 8.2.1.1931There are no errors found in the eventlogs.
...
Tue, 10 Jun, 2025 at 11:56 AM
When the value are displayed for example 10,000 kbit/s the comma symbol is used instead of 10'000 kbit/s.
My server is configured with the right format settings.
Article Comments
Hello,
we've justed tested this, PRTG ...
Tue, 10 Jun, 2025 at 11:56 AM
I want to delete a wrongly created group name. Basically I manage to delete from user group which located at setup menu. However, I found out it still appear in 'On Trigger' down drop menu which at State Trigger(s) function.
...
Tue, 10 Jun, 2025 at 11:56 AM
I've upgraded from PRTG7 to PRTG8, but after that the message text i had in the 'notifications' got lost.
I can see my lost message text in the "PRTG Configuration.dat" file. I also compared the old file from the backu...
Tue, 10 Jun, 2025 at 11:56 AM
Recently we came across a couple devices where the Dependency field says "Object not found". I assume this means that whatever device/sensor this was once dependent on no longer exists. Can you verify that or give me an accurate e...
Tue, 10 Jun, 2025 at 11:56 AM
I have an old Unix system here that is running an old version of MFG Pro, I was wondering if its possible to leverage PRTG to look at system resources and other items from that unix machine and the MFG Pro install?
I am in the process of ...
Tue, 10 Jun, 2025 at 11:56 AM
I have a trendnet wireless router with desktops, laptops and portable devices connecting through WAN. How can I monitor how much traffic is being used by each device. I am completely new to most networking so please be specific.
Thank y...
Tue, 10 Jun, 2025 at 11:56 AM
We have a probe on a site that sometimes goes down, and it has noting to do with the remoteprobe. There is something on the network thats playing with us. So when the remote probes is disconnected, we need to get an alarm about that. How to...
Tue, 10 Jun, 2025 at 11:56 AM
On the weekends we have a backup process that runs to a remote site. during this process the circuit is heavily utilized and therefore PRGT monitoring sends out notification emails all weekend.
During the process i could get up to 30 email...
Tue, 10 Jun, 2025 at 11:56 AM
I'm looking for some direction that isn't a typical question you'd see on the forums, or at least I don't think it would be. I've got PRTG up and configured for the most part, but now I'm looking what is the best vi...
Tue, 10 Jun, 2025 at 11:56 AM
I want to try this prior to purchasing and was setting everything up. When the section came up with the user name and password I changed it not knowing I was not supposed to. How do I correct this problem, I am really needing to test this o...
Tue, 10 Jun, 2025 at 11:56 AM
Hello,
I have Ericcsson MINI-LINK Traffic Node with full information about interfaces in ifTable, but when I try to get value of ifNumber.0 OID it returns "No such name" error.
As I understand without value in this OID "SNM...
Tue, 10 Jun, 2025 at 11:56 AM
..
Article Comments
Dear Manfred,
read-only users cannot change their passwords. Users with write-access rights can change their password under "Setup"->"My Account".
Best Regards.
Nov, 2010 - Perma...
Tue, 10 Jun, 2025 at 11:56 AM
Windows server 2008 R2 Standard.
PRTG Network Monitor 7.2.5.5114.
I have lost the connection of the local probe (status deconnected) and of course all sensors are greyed out. I don't know how recover the correct status for the local p...
Tue, 10 Jun, 2025 at 11:56 AM
After completing installation of PRTG, I just couldn't see the web portal of PRTG except the windows GUI portal. so I have no way to configure anything.
My OS is windows 2003 32-bit with IE 6.0. thanks
Article Comments
Hello...
Tue, 10 Jun, 2025 at 11:56 AM
Hello,
I have a problem with one of our customers: I added machines with an Auto discovery, I can ping machines but can't ad any WMi sensor.
I tried with wbem test and WMItester, and same error every time : The RPC server is unavail...
Tue, 10 Jun, 2025 at 11:56 AM
Hello,
I read the specification here : https://www.paessler.com/prtg/requirements.
It is mentioned XP or later as officially supported host OS.
I would install the PRTG (V8) Probe on a Windows 2000 Server. Does it means, that it cou...
Tue, 10 Jun, 2025 at 11:56 AM
Is there a way to configure a notification to be sent on a regular schedule, for example every 8 hours or three times a day, with a summary of the sensor status? Sort of a keep-alive message that lets us know everything is working OK.
...
Tue, 10 Jun, 2025 at 11:56 AM
We will be upgrading to Server 2008 this summer which will mean a PRTG re-install. How can I save our current settings for maps, sensors etc. so that they can be imported back into PRTG?
Chris H
Article Comments
please take a l...
Tue, 10 Jun, 2025 at 11:56 AM
I need some step by step instructions on how to get graphs per device (switch) with multiple sensors (ports) that are monitored via SNMP to show aggregate Inbound and Outbound traffic.
I know I can go into each sensor and see it individua...
Tue, 10 Jun, 2025 at 11:56 AM
Unable to login credential for remote disk space monitoring. Refer to suggestion given: https://www.paessler.com/knowledgebase/en/topic/1053-are-there-any-testing-tools-for-wmi
1. wbemtest - Result: Failed. Revert with error error "E...
Tue, 10 Jun, 2025 at 11:56 AM
Is it possible on prtg to calculate add, Sub, avg,% and other arithmetic calculation of fetched data
I am fetching data like call completed and Call attempt through SNMP, now I want to calculate ASR
100*(Completed Call/Call attempt)
Is it possible on PRTG???
Article Comments
Hello,
that should be possible using the Sensor...
Tue, 10 Jun, 2025 at 11:56 AM
When I browse to the PRTG server using IE (version 8.0.7601.17514) using the server's host name, the AJAX interface is not selectable. The login screen says that "My browser is not supported". However, when I browse to the s...
Tue, 10 Jun, 2025 at 11:55 AM
I will create a group, and specify Generic Ping only for the template, and add an IP range in the settings. I also will tell it to run an autodiscovery weekly. After autodiscovery runs, if I look at 1 of the devices (IP's) that it find...
Tue, 10 Jun, 2025 at 11:55 AM
We clone a lot of our devices, it would be very helpful if we could put a variable for IP Address in the Service URL field so this would just happen automatically when we clone a device. Is this possible at this time?
Thanks,
Mike
...
Tue, 10 Jun, 2025 at 11:55 AM
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The connection to 192.168.1.7 was interrupted while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any ...
Tue, 10 Jun, 2025 at 11:55 AM
Hello!
I would like to ask about the latest version of PRTG Network Monitor that still supports Windows 2000 Server SP4, and where I can get it.
I would like to try it out, but version 8 no longer supports Win2000 Server. Is it possible...
Tue, 10 Jun, 2025 at 11:55 AM
Hi I am trying to configure mail setting on my enterprise version. but nothing is happening. getting "not able to connect"
but when i am trying the same on Eveluation Version, there is no problem, I am getting notification. plea...
Tue, 10 Jun, 2025 at 11:55 AM
After configuring, when I am Testing the option Test in Notification, nothing is happening.
I am getting message " Status sending Email: "xyz@xyz.com" Can not connect to MX servers for address xyz@xyz.com ".
Please su...
Tue, 10 Jun, 2025 at 11:55 AM
I want to install a trial version on other server other than my existing PRTG server and I want to export all DEvices and sensors from existing Server to other.
How it is possible...
Article Comments
Hello,
you could simply ...
Tue, 10 Jun, 2025 at 11:55 AM
I applied a GoDaddy SSL to our internet facing PRTG server and at the same time changed our probe from connecting via local 127.0.0.1 to remote connecting via the internal IP of our PRTG server.
Since then the Netflow since has reported...
Tue, 10 Jun, 2025 at 11:55 AM
Hi,
We monitor a WMI process called: tman.odbc but due to the nature of the system it launches multiple copies of this process with different user names. We need to be able to monitor these individually since a failure of one could indica...
Tue, 10 Jun, 2025 at 11:55 AM
Hello,
I've created an IP SLA on cisco router and IP SLA sensor. Everything work fine, but:
when I make command
show ip sla statistics
It shows me TWO Jitters for TWO Different Directions (SD and DS):
Jitter Time:
Number of SD ...
Tue, 10 Jun, 2025 at 11:55 AM
What is the inheritance behavior for devices and/or groups that are moved from one group or probe to
We have a device with some WMI sensors and a number of URL sensors attached to it. This device had many custom notifications, custom Windows authentication and custom access privileges. While cleaning up the device tree we decided to move...
Tue, 10 Jun, 2025 at 11:55 AM
We have at least 20 API eventlog sensors that monitor Audit Failures messages on our servers. After upgrading from version 8.3.0.2021 to 8.3.3.2200 all the sensors are sending events for Audit Success! There are thousands of successful secu...
Tue, 10 Jun, 2025 at 11:55 AM
All of a sudden today my main PRTG Network Monitor screen shows the CORE/PROBE HEALTH status as down. All other probes show UP.
I have rebooted several times with no change in results. I am not seeing any traffic data on the monitor.
...
Tue, 10 Jun, 2025 at 11:55 AM
We'd like to stretch the map display over a wide screen (or two screens) but it doesn't seem to resize allowing more than 7 graphs horizontally. We'd like at least twice that.
I've tried the Settings -> Layout -> Abs...
Tue, 10 Jun, 2025 at 11:55 AM
We are putting a new client into our PRTG monitoring. They have sites around the world and want notifications from some sites to occur only during that site's business hours. We use 4 unique notifications in general: warning to suppo...
Tue, 10 Jun, 2025 at 11:55 AM
Hello Support,
We are having issues receiving emails from PRTG. The test emails work fine and we can manually send a report via email. We aren’t getting email warnings when a system is down, anymore though- only through a manual or sch...
Tue, 10 Jun, 2025 at 11:55 AM
Currently using sensatronics E4 sensor to monitor two refridges and neet to have notification sent via email.
Article Comments
Hello,
of course also the freeware version of PRTG offers email-notifications (which can be customi...
Tue, 10 Jun, 2025 at 11:55 AM
I need assistance creating an uptime sensor that uses a unique OID. I wish to graph the session uptime of a Motorola Canopy wireless subscriber module. This is a different item than the standard uptime sesnor.
Article Comments
H...
Tue, 10 Jun, 2025 at 11:55 AM
I have made a report for cisco switches, using th following snmp sensors:
Cpu Load and Free I/O Memory. How can I change the view in the memory sensor, to show percentile used memory, instead of kb free memory.
The cpu load is ok showing pe...
Tue, 10 Jun, 2025 at 11:55 AM
can the prtg breaks down the bandwidth usage by port number/user?
Article Comments
Hello,
if you have one sensor per port number/user then yes, simply create a report for each sensor.
Best regards.
Apr, 2011 - Permalink
Tue, 10 Jun, 2025 at 11:55 AM
I want to bring my Network printer as a local probbe through sniffing. is it possible??
Thanks
Mok
Article Comments
Hello,
PRTG can only be installed on Windows Hosts, therefore this is most likely not possible.
Best rega...
Tue, 10 Jun, 2025 at 11:55 AM
I want to create my own sensors in the PRTG. Is it possible or not ?
The problem is that my switches are not recognized by PRTG even the SNMP is enabled on the switches.I doesn't show any sensor belong to that equipment.
Regards.
Veyi...
Tue, 10 Jun, 2025 at 11:55 AM
Ich möchte gerne die Sprache in der Weboberfläche auf Deutsch ändern. Geht das überhaupt? Im Probe Administrator etc. Kann ich nur auf Englisch stellen. Ich habe die Free Version 8.1.
Article Comments
Guten Tag,
ab Version 8....
Tue, 10 Jun, 2025 at 11:55 AM
We have ssg5 and Cisco Catalyst which do not support netFlow, is it possible to sniff them, My interest is to monitor IP and Protocols which could not be possible through SNMP.
Please suggest...
Article Comments
Hello,
packe...
Tue, 10 Jun, 2025 at 11:55 AM
Hi, i have an environment that has a few different zones seperated by firewall. Due to security, i do not wish to allow my client servers to communicate with the PRTG core server via WMI polling. Does PRTG has an option of having reverse pr...
Tue, 10 Jun, 2025 at 11:55 AM
Hello, I had been trying to create a custom advanced sensor using VBS. The script launches a macro tool (opening the software) that executes a transaction on a web site. It also records the time of the steps of the transaction. I'm p...
Tue, 10 Jun, 2025 at 11:55 AM
If there is a firewall between the core server and the device I want to monitor do I have to install a remote probe on my computer? Is the remote probe a requirement to monitor devices separated by a firewall?
Article Comments
H...
Tue, 10 Jun, 2025 at 11:55 AM
Hi, I moved my PRTG 7 from one server to another.
i have the "PRTG Configuration.dat" file of prevoious installation.
I have installed new PRTG 7 on another server and it work fine (with only local probe).
if I put my "PRTG C...
Tue, 10 Jun, 2025 at 11:55 AM
I have a question (maybe stupid question).
How to change the style of an graph from LINE to BAR style? All graphs I've made seems to appear only with LINEs. I need BAR style, like Cacti.
thanks
Article Comments
Hello,
I...
Tue, 10 Jun, 2025 at 11:55 AM
All interactive AJAX functions of the web interface of PRTG 8 are not working, e.g. the tabs do not work.
The Firefox error console (or the FireBug console) display numerous Javascript errors, e.g.:
Error: missing ] after element list
S...
Tue, 10 Jun, 2025 at 11:55 AM
I want PRTG do reporting whit histogram.
We cam change the type of graphic with prtg ?
Article Comments
Hello,
histogram-graphs are not available I'm afraid.
best regards.
Apr, 2011 - Permalink
Please have a look...
Tue, 10 Jun, 2025 at 11:55 AM
Hi, i have ran the auto discover.
All i wish to achive is monitor my hard dirve space on all servers, how is this possible?
Many thanks
Article Comments
There are different solution approaches to this. If you have server ha...
Tue, 10 Jun, 2025 at 11:55 AM
I tried to do an auto-discovery on an IP address range, based on the APC (UPS) device template, and unique SNMP string and it discovered PCs, printers and other devices.
Is it possible to search for just APC (UPS).
Article Comme...
Tue, 10 Jun, 2025 at 11:55 AM
Hi there, wondering if anyone could answer the little problem im having,
in the maps im adding the object for a device on my network, and the text goes in below the image, is there a way of putting the text before the image?
Thanks
Ja...
Tue, 10 Jun, 2025 at 11:55 AM
I'm curently reviewing PRTG Network Monitor and one of the features I'm trying to customise is the maps.
I can see how you can link two objects but I cannot see a way of configuring that link to represent the traffic between the t...
Tue, 10 Jun, 2025 at 11:55 AM
Once your hard drive starts to become low on disk space what are the options for archiving? Is it possible to store data before a certain date to another drive? I don't want to delete this data completely.
Article Comments
T...
Tue, 10 Jun, 2025 at 11:55 AM
I am trying to pull data using this string
https://jada/api/historicdata.xml?id=2325&avg=86400&sdate=2011-04-12-00-00-00&edate=2011-04-12-23-59-00
and I get this
<?xml version="1.0" encoding="UTF-8&quo...
Tue, 10 Jun, 2025 at 11:55 AM
Whenever I include a Hyper-V sensor I get a:
Connection could not be established (800706BA: The RPC server is unavailable - Host: x.x.x.x, User: user, Password: **, Domain: ntlmdomain:contoso) (code: PE015)
I thought this would be a fir...
Tue, 10 Jun, 2025 at 11:55 AM
I have changed the name and the IP address of our PRTG Server.
Steps I took where;
Renamed the server
rebooted
changed IP address of server
Changed IP address in system administrator
restarted Server
checked IP address was t...
Tue, 10 Jun, 2025 at 11:55 AM
I have a situation where the WAN goes down between the core and remote sites. The remote probe continues to query the devices on the remote LAN. Upon WAN reconnection the remote probe does not relay the cached statistics. The graphs show...
Tue, 10 Jun, 2025 at 11:54 AM
I used a voip sensor for 3 days to evaluate the performance of a wireless link. The following data obtained:
Packets Lost 0%
Out of Order Packets 0%
Duplicated Packets 0%
Jitter Min: 0 ms
Average 4 ms jitter
Max 5 ms jitter
P...
Tue, 10 Jun, 2025 at 11:54 AM
For each location I would like to make the router PING sensor the MASTER OBJECT FOR PARENT with the idea that when the router is DOWN or OFFLINE any sensors that are for internal devices past the router will be paused.
This will prevent a...
Tue, 10 Jun, 2025 at 11:54 AM
Hi - Please could you help, I would like the ability to monitor my remote sites upload and download speed over a number of hours/days.? One of my users has reported slow internet access at a particular time but i do not have any evidence to...
Tue, 10 Jun, 2025 at 11:54 AM
I have approx 800 sensors setup on PRTG to monitor my Cisco network. I need to identify the model of the router at my sites and was hoping that there is a sensor to do this.
Article Comments
If there is an OID which contains th...
Tue, 10 Jun, 2025 at 11:54 AM
I'm trying to migrate our existing prtg monitor server located on server 2003 to server 2008
Article Comments
Hello,
with this option you can create an additional backup of the configuration file (additional to PRTGs daily...
Tue, 10 Jun, 2025 at 11:54 AM
Does PRTG Network Monitor Ver 8.3.3.2199 supports to monitor CPU and Memory usage of CISCO Devices.
Example
Swith and Router, firewall etc...
If so, Please provide me the link to refer more about this topic.
Regards
Rasul
A...
Tue, 10 Jun, 2025 at 11:54 AM
For the most part the default WMIMemory threshold of %20 seems reasonable but in some instances specifically on Exchange or SQL servers where by design the database uses most available memory I would like to be able to ajdust this threshold...
Tue, 10 Jun, 2025 at 11:54 AM
One of my clients has a machine-shop with CNC machines. Many are TCP/IP connected and therefore can be monitored easily with a ping etc.
However some older machines using MSDOS / WFW 3.11 networking only use Netbeui in this environment.
...
Tue, 10 Jun, 2025 at 11:54 AM
Within the mapeditor you can choose for status-icons with a number to show which sensors are up and down.
What I want is to show only a number without a status icon and when no match show a zero instead of nothing.
Article Comments ...
Tue, 10 Jun, 2025 at 11:54 AM
I have a Cisco Device (Switch) it has 120 interfaces, I have created 120 sensor's under a device and i can able to monitor the Trafic In, out and Total Traffice of the Each sensor seperately. My point is to monitor the Total Traffice In...
Tue, 10 Jun, 2025 at 11:54 AM
With the new map designer I can't seem to add live graphs for sensors anymore. The graph section always defaults to "Group: Root" - I can't seem to select a sensor for a graph. When using the Device Tree, clicking on a...
Tue, 10 Jun, 2025 at 11:54 AM
If I install a remote probe on a server, will it store any data on that server? Or does it simply forward all data to the core server?
Article Comments
The remote probe only stores log information directly on the PC where it is ...
Tue, 10 Jun, 2025 at 11:54 AM
I am running a report of historical data from the tools, and I found that if the selected end time is later than the current time, the data will then be freeze although I regenerate it later.
For example,
At 3:30pm, I print the time from...
Tue, 10 Jun, 2025 at 11:54 AM
I am running PRTG on a server with AMD processor (real hardware). Why do I get negative Ping values for my Ping sensors?
Article Comments
Time Stamp Counter Drift
Dual Core or multiprocessor AMD Opteron processors may encounte...
Tue, 10 Jun, 2025 at 11:54 AM
We are implementing a core and failover unit at our aggregation point which will only receive information from remote probes out in our school districts. Each school will have a single NetFlow sensor and anywhere from 50 to 2500 sensors (m...
Tue, 10 Jun, 2025 at 11:54 AM
About once a week, at completely random times, my remote probe service will crash and show everything down, which in turn sends out an e-mail and SMS for all 172 of my sensors being down. Once I go in and restart the remote probe service, ...
Tue, 10 Jun, 2025 at 11:54 AM
Is it possible to script changes to the membership list of a user group? We have an on call user group that is used for over night notification delivery. The membership of this group changes every week. We have an ever growing script tha...
Tue, 10 Jun, 2025 at 11:54 AM
I´ve got two server in a cluster and i wont to create a map wich show me the "four" sever.
Two on and two off.
Article Comments
Hello,
are you referring to your PRTG-Cluster? Or a monitored Windows-Cluster?
Best re...
Tue, 10 Jun, 2025 at 11:54 AM
Can we change the X-Axis by an other think than hours ?like the name of the server.
Article Comments
Hello,
I'm afraid that is not possible.
best regards
Apr, 2011 - Permalink
Tue, 10 Jun, 2025 at 11:54 AM
Hi,
I have a content packet sniffer in place trying to track down excessive bandwidth usage going to my provider. I've set up an exclude filter of sourceip[10.0.0.1/8] and destinationip[10.0.0.1/8] so I don't get intra-lan ip tra...
Tue, 10 Jun, 2025 at 11:54 AM
Since the past 2 upgrades, we've had "green" or "yellow" devices show up in the Alerts screen. The devices show up "green" or "yellow" and then when the screen refreshes, either the device goes &q...
Tue, 10 Jun, 2025 at 11:54 AM
When using a file sensor (Last Modified) on Server 2008 it's not getting the true last modified timestamp. On Server 2003 the last modified file sensor works great. I believe server 2008 changed the NTFS behavior to reduce disk I/O. ...
Tue, 10 Jun, 2025 at 11:54 AM
Is there any way, now or in future, to provide graphs in the map views that have transparency (preferably an adjustable alpha value) so that the background image shows through?
All the graphs that have x/y axis labels seem to add an exces...
Tue, 10 Jun, 2025 at 11:54 AM
Recently, we want update our hardware (actually, our copy of PRTG it's running in a Windows 2003 ServerR2 with 2GB in RAM) to a 8 GB in RAM. We can experience some troubles because this change? Running or execution troubles?
Thank yo...
Tue, 10 Jun, 2025 at 11:54 AM
Looking to have graphs display circuit utilization as opposed to bits per second.
Article Comments
Hello,
in the moment this has to be done manually using the Sensor Factory.
best regards.
Apr, 2011 - Permalink
Tue, 10 Jun, 2025 at 11:54 AM
I have a report with 3 HTTP Full Web Page sensors covering 1 week.
The row for 14-04-2011 is red while the downtime is 0%. The row for 11-04-2011 is not red, but it has a downtime of 3%.
What does the red row mean? If it means downtime, cou...
Tue, 10 Jun, 2025 at 11:54 AM
Hi support team,
if i#m using the default SIDfrom our tnsnames i receive the error: Could not connect to database: Database Server Error: NET: Invalid SID
So i think the user credentials are correct but something's wrong with the SID-st...
Tue, 10 Jun, 2025 at 11:54 AM
Hello I have PRTG Network Monitor 8.4.0.2246 installed and I recently upgraded internet explorer to IE9. since the upgrade to both the network monitor and IE (i did these in the same reboot) the PRTG_IE_helper has been crashing every tim...
Tue, 10 Jun, 2025 at 11:54 AM
How to perform and keep PRTG software up to date ?
As i am using PRTG Network Monitor Ver 8.3.3.2199 and i have seen there is a update at 18th April ( Ver 8.4) but i tried it in many ways to perform this update in PRTG server itself but i...
Tue, 10 Jun, 2025 at 11:54 AM
Is it possible to monitor an external FTP site with authentication?
Article Comments
Hello,
that should be possible with our FTP Server File Count Sensor.
Best regards.
May, 2011 - Permalink
Tue, 10 Jun, 2025 at 11:54 AM
