kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Custom Lookup
I have created a new custom lookup and it is placed in the custom folder. After I do the "Load Lookups" the new custom lookup does not show in the Channel Settings list. I see all of the default lookups but not my new custom one. ...
Tue, 10 Jun, 2025 at 9:47 PM
FTP Sensor set to error on Login incorrect
Hi, we monitor an FTP server with the FTP Sensor and added credentials to check a successful login. However if I change the password of the user the sensor status in Status "OK" with message "530- Login incorrect"....
Tue, 10 Jun, 2025 at 9:47 PM
Need Sunburst view of Group to display from direct url
Hello, Can you tell me if this url syntax should result in the "Sunburst" view of a group? https://ourprtgserver.a-dec.com/group.htm?id=8348&tabid=1&groupviewsize=sunburst When I click in I get the second from the le...
Tue, 10 Jun, 2025 at 9:47 PM
No luck trying to change OID of SNMPCustomSensor thru API
I'm trying to change the OID's of a SNMPCustomSensor by using the API setobjectproperty method. PRTG returns OK, but the value hasn't changed. Probably I'm not using not the correct subid=channelid &name=property_name....
Tue, 10 Jun, 2025 at 9:47 PM
Reports
Hi, I want to create a report to find out the values from a specific channel on all servers in our enviroment. The Sensor is a EXE/Script Advanced sensor and have few channels. I want to report back only 2 of them. How can we achieve...
Tue, 10 Jun, 2025 at 9:47 PM
Set Identification Token - HTTP Push Data
I am able to duplicate an existing HTTP Push Data sensor, change the name, and assign it to a new device. However, I am not able to change the Identification Token via the setobjectproperty in the API. Is this possible? If so, what is the...
Tue, 10 Jun, 2025 at 9:47 PM
How to monitor if process is running for more than x mins
Hi, How to monitor if custom Windows process (i.e. customprocess.exe) runs for more than 15 minutes and then get alert when it does. The normal situation is when the process is NOT running for long time. It runs for a short period of time b...
Tue, 10 Jun, 2025 at 9:47 PM
List New Sensor with Powerhell
Hi, How can I gnenerate a list of new sensor with powershell from remote? My URL: https://myprtgserver Or better downlod the page: https://myprtgserver/sensors.htm?columns=cumsince,device,name,status&sortby=cumsince&count=300 ...
Tue, 10 Jun, 2025 at 9:47 PM
how to add sensor for my dhcp address 192.168.53.0 in a port?
i want to add a sensor for a new user being assigned to a port identified by the dhcp address 192.168.53.0. so that i can have a graph of bandwidth usage of internet by that user. Article Comments Hello there, The only way I c...
Tue, 10 Jun, 2025 at 9:47 PM
"Unexpected behavior" notification
I’m wondering if it is possible in PRTG network monitor, to get notifications based on "unexpected behavior"? Not a trigger on a absolute number (volume or threshold), but depending on data from the past. When a sensor is steady i...
Tue, 10 Jun, 2025 at 9:47 PM
Running SQL Query from Within Powershell EXEXML Sensor
Im trying to run a SQL script from within a powershell script sensor. But i need to feed the SQL credentials from PRTG into the EXEML Powershell script.... is this possible? Basically,.. is there any way to access the PRTG credential sto...
Tue, 10 Jun, 2025 at 9:46 PM
MIB importer not abel to import Modem MIBs provided by Vendor
I'm attempting to improt my first MIB into PAESSLER and have been unsuccessful. The import MIB file function errors out on Line 1 (Module Identifier expected) I'm not sure how to proceed. Something went wrong. Please chec...
Tue, 10 Jun, 2025 at 9:46 PM
convert PRTG core from hyper-v vm to vmware vm
I have a hyper-v vm running as a PRTG core server. I need to convert it to a VMware vm using VMware converter. I have tried this several times with no success. I have tried stopping all of what I thought would be the necessary services. But...
Tue, 10 Jun, 2025 at 9:46 PM
SNMPERR_UNSUPPORTED_SEC_LEVEL (error SNMP # -34)
Do you know what does mean that? SNMPERR_UNSUPPORTED_SEC_LEVEL (error SNMP # -34) The case was, during last week every sensor worked properly but yesterday every sensor show me the error SNMPERR_UNSUPPORTED_SEC_LEVEL (error SNMP # -3...
Tue, 10 Jun, 2025 at 9:46 PM
Changing the PRTG Core Service Account
I recently moved our PRTG server from a local setup to a cloud setup. Because it now operates outside of our internal network, security best practices are now more of a concern. Specifically, I am trying to change the user account that is u...
Tue, 10 Jun, 2025 at 9:46 PM
Removing bad data
PRTG Version 17.1.28.1032 I received some bad data from a radio sensor. Normally it receives a signal around -43dBm. However, on a particular day PRTG recorded a signal level of +531dBm. This obviously renders all historical graphs useles...
Tue, 10 Jun, 2025 at 9:46 PM
free trial version error
After installing the freetrial version all I get is "The server was stopped System Emergency. The system was halted, because of the following: No configuration file found, but monitoring data for an unknown configuration exists! Pleas...
Tue, 10 Jun, 2025 at 9:46 PM
Auto-discovery AD integration issue
I'm trying to configure Auto-Discovery to use AD integration (filtered by OU) but receive the following error: Error (Bad Request) The validation of at least one of the new objects failed because of the following: Active Directory can...
Tue, 10 Jun, 2025 at 9:46 PM
Clone groups to second remote probe
We have one core and 4 remote probes with a few thousand sensors each. I need to copy the groups/devices/sensors from each remote probe to remote probes in an alternate locate for fault tolerance/high availability. I tried to clone a group ...
Tue, 10 Jun, 2025 at 9:46 PM
Ubuntu 16.10 - Thousands of sessions created
Monitoring two Ubuntu 16.10 VMs with PRTG. PRTG is generating huge session count. I dont see this behavior in my other debian 8 vms. /var/log/syslog: proxy systemd[1]: Started Session 3900 of user username after 60 seconds proxy systemd...
Tue, 10 Jun, 2025 at 9:46 PM
PRTG Powershell Custom Sensor Output Format
Hi All, I am having issues with the Sensor Output: Reponse not wellformed: "(99.052:Current SLA is 99.052% <prtg> <result> <channel>SLA</channel> <value>99.052</value> <Unit>Custom</Unit&...
Tue, 10 Jun, 2025 at 9:46 PM
several sensors insert in one graph in a map
In the old PRTG Version 6 we have often worked with several different sensors from several devices together in only one graph. You cold see and compare them at the first view. Since Version 7 we don't find this funktion anymore. Current...
Tue, 10 Jun, 2025 at 9:46 PM
WiFi monitoring Netgear WNDAP360
Hi all, Currently we are looking for a alternative tool for 'Netgear Cloud Management'. We have around 150 pieces Netgear WNDAP360 accesspoints around The Netherlands. We would like to see ping (easy to set-up with PRTG) but also ...
Tue, 10 Jun, 2025 at 9:46 PM
SNMP HP ProLiant System Health
Hi, trying to get the "SNMP HP ProLiant System Health" sensor to work but all I get is "No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003)"....
Tue, 10 Jun, 2025 at 9:46 PM
Nom d'utilisateur pour connexion ssl
Bonjour, je viens d'installer PRTG votre site m"a demander de passer en SSL ensuite il me demande un nom d'utilisateur et un mot de passe. Comment les connaitres car je n'ai juste saisi, sur votre site, que le nom de l'...
Tue, 10 Jun, 2025 at 9:46 PM
Windows Failover Cluster - Roles - Storage
Hello We have a Windows 2012 R2 Failover Cluster with 2 Nodes. Have you specific probes for Windows 2012 R2 Failover Cluster, which also monitor the disks from Cluster. or have you a good method as monitor Failover Cluster disks with a...
Tue, 10 Jun, 2025 at 9:46 PM
Add a custom sensor
Hello together, we are currently looking for a monitoring system for our environment and PRTG is our favorite. However, we have a requirement that I could not solve yet. We are currently backing up our servers with Windows Server Backup. ...
Tue, 10 Jun, 2025 at 9:46 PM
MSMQ Monitoring on a MSMQ Cluster
We have Windows MSMQ setup on a failover cluster. I am struggling to find a way to add a sensor to monitor these queues, as they are not visible on the standard MSMQ sensors. Any suggestions? Thanks guys. Article Comments It&#...
Tue, 10 Jun, 2025 at 9:46 PM
Standalone Multi User Network
Can I install this on a Standalone Multi User Network that is secured and blocked from the outside? Article Comments Sure thing, activation has to be done manually in case you want to use a commercial license offline :) Jan,...
Tue, 10 Jun, 2025 at 9:46 PM
Querying the Registry VIA get-wmiobject
I have a local PoSh script scheduled task that queries a particular computer setting and either writes a "1" or a "0" to a custom registry key. I then have a PoSh script tied to a custom EXE/XML sensor that queries the r...
Tue, 10 Jun, 2025 at 9:46 PM
SMS Notifications
Hi Everyone, I am looking to setup SMS notifications so that the managers' of our Monitoring teams can get SMS notifications when they are out of office. It is more convenient to them to have the SMS option instead of emails when they...
Tue, 10 Jun, 2025 at 9:46 PM
Sensor files
Hello, Is it possible to view specific sensor file fir inspiration? Basicly I would need to access snmp hp proliant system health to be able to create custom sensor with just channels I need. Is that possible or are default srnsors enco...
Tue, 10 Jun, 2025 at 9:46 PM
Application SLA monitoring
My Business want's to have SLA report on individual business applications. So I need to present a figure saying that "Dynamics AX" was up 98% of agreed time last month. In order to do so I need to collect aggregated informatio...
Tue, 10 Jun, 2025 at 9:46 PM
Virtual Machine Channel POWER SOAP Sensor
Hi, I don't find what che channel 'power' of the soap sensor for a virtual machine, means. https://www.paessler.com/manuals/prtg/vmware_virtual_machine_soap_sensor Maybe the virtual machine status like freezing or halted? ...
Tue, 10 Jun, 2025 at 9:46 PM
Want to change monitoring data to an other drive
Hi, I am running this PRTG on windows server which has 80 GB for C drive and 280 GB for E drive. PRTG running version: 16.4.28.7421 I am running out of disk space on C, so I used to transfer the monitoring data files manually from C: to...
Tue, 10 Jun, 2025 at 9:46 PM
Notification in cluster
We have a PRTG Cluster in two different network segments since 3 years now and it works pretty good. Sometimes the failover cluster node sets a sensor to warning/failure status (maybe because of latency) with Code: PE015 (could not connect)...
Tue, 10 Jun, 2025 at 9:46 PM
List of sensors with SMS notification
Hello, it is possible to make a list of all sensors, which has set up notification via SMS service? We have over 3.000 sensors, and it is impossible to check every sensor. :-( Thank you very much. Article Comments Dear MiSti, ...
Tue, 10 Jun, 2025 at 9:45 PM
Billing tool not starting
Every time I start the Billing Tool I get an error message: ''.hexadecimal value 0x04, is an invalid character. Line 1984121, position 16. This worked one time and has not worked since. I installed n another machine and got the s...
Tue, 10 Jun, 2025 at 9:45 PM
VMware Datastore (SOAP) not alerting
Hi All, Hopefully an easy question. We have the "VMware Datastore (SOAP)" sensor setup, which is getting all the correct metrics. One of our datastores filled up, which the sensor is reporting as Free Space = 0%. No alert was...
Tue, 10 Jun, 2025 at 9:45 PM
I’m looking for a way to monitor the traffic behavior for any abnormal change, in a service provider
Dear All, I’m looking for a way to monitor the traffic behavior for any abnormal change, in a service provider that has almost the same traffic graph every day, I know that I can use limits in the sensors, but limits can detect only ou...
Tue, 10 Jun, 2025 at 9:45 PM
Service providing sensordata in json format
We have a service that outputs a set of monitoring data (channels) in json or xml format. What is the most efficient way of getting these data into PRTG? Do I have to use one sensor per channel - or is it possible to use one sensor per gro...
Tue, 10 Jun, 2025 at 9:45 PM
SMS alerts with PRTG
Hi, I have PRTG running to monitor multiples servers, and I want PRTG to send me and other people SMS text message notifications. I understand that it is necessary third software but I need to know what software (name) allows send SMS te...
Tue, 10 Jun, 2025 at 9:45 PM
Raid Health - Dell PowerVault MD3820i
Hi, I'm trying to monitor the Raid Health of my Dell PowerVault MD38201i SAN. I know there's a few sensors for this SAN regarding physical disks, but none for the Raid Health. Is there a sensor a don't know of? Artic...
Tue, 10 Jun, 2025 at 9:45 PM
Verify remote login success via SSH/Telnet
Hi there. I would like to verify if the SSH service is working but I don't want only to check based on connecting to port 22 (or 23 for Telnet). I want to be able to verify if login is succeeding. Is there any way to achieve this goal? ...
Tue, 10 Jun, 2025 at 9:45 PM
WMI Disk Free (Multi) and Mount Paths
I've got some servers which have large volumes mounted under mount paths (folders) rather than as drive letters. The WMI Disk Free (Multi) Sensor doesn't pick those up, so a single disk sensor has to be added for them. Is it possibl...
Tue, 10 Jun, 2025 at 9:45 PM
PRTG Netflow
With Netflow enabled and pointing to PRTG, the Netflow sensor in PRTG does not reflect the throughput seen on the normal SNMP probe of the same customer interface. There are no filters set in which would hamper the information. Running PRTG...
Tue, 10 Jun, 2025 at 9:45 PM
Error sending "Email": Read timed out.
PRTG Randomly stopped sending email alerts to us. I have tried EVERYTHING to get it to work but it keeps coming back with the same error. I can successfully telnet to my exchange server and send an email through so I know it is connecting...
Tue, 10 Jun, 2025 at 9:45 PM
Fortigate SNMP sensor stuck on config
Hello ! I'm relatively new to SNMP and currently trying to add somes snmp sensor from my fortigate device to prtg. I'd like to be able to monitor VPN state. I followed this tutorial : tec-networks.de: Monitor VPN State from ...
Tue, 10 Jun, 2025 at 9:45 PM
Huawei OceanStor
Hi we bought a new storage, the model is Huawei oceanstor. We tried to monitor it via snmp but without success. Is there an integrated template like the one we are using for our old netapp storage? Article Comments Dear michel...
Tue, 10 Jun, 2025 at 9:45 PM
placeholder in device templates
We use sensor names like "server_1 | uptime". Is it possible to configure device templates to get device names as part of sensor names? Article Comments Dear Steffen Device Templates don't support place holders. ...
Tue, 10 Jun, 2025 at 9:45 PM
Unable to add Hyper-V Virtual Machine Sensor
When trying to add a Hyper-V Virtual Machine sensor I am unable to. Under the Virtual Machine Settings I see "No Virtual Machine available". I have 4 VMs running on this host. Other Perf Counters/WMI sensors seem to be fine on thi...
Tue, 10 Jun, 2025 at 9:45 PM
Treat unmapped error codes as error in ScheduledTask2XML sensor
Hi, is there are trick to treat all return codes which are not listed in the value lookup as error for the ScheduledTask2XML sensor? We use this sensor quite extensively and it happed that we missed errors/warnings because the Task Result...
Tue, 10 Jun, 2025 at 9:45 PM
Audible Alarm on Maps - Filter out False Positive
Hello, We have in our office a wall of Monitoring Screens displaying Maps for our Monitoring Staff and Management. I currently have setup the Status and Audible Alarm (if Alarms > 0) Object, but it seems this object doesn't wait ...
Tue, 10 Jun, 2025 at 9:45 PM
How can I delay the Hover Popups in the AJAX Web-GUI of PRTG 8?
I feel that having pop-ups occur whenever I leave my cursor over a sensor for more than a few seconds is annoying and obtrusive. Can I change the delay before these popups will be shown? Article Comments You can change the de...
Tue, 10 Jun, 2025 at 9:45 PM
Installation about "contacting passler license server"
Hi, During the trial edition installation on my server in company, i need to enter my license name and key. After i entered it, it pop out "contacting passler license server" (initializing License) Due to my company does not allo...
Tue, 10 Jun, 2025 at 9:45 PM
Local Probe Periodically Disconnected
Last night, my server start to become unstable in collecting data. When I see in the Logs > System Events > Probe Related, there are so many message contains "Probe "Local probe" at 127.0.0.1:xxxxx has disconnected"...
Tue, 10 Jun, 2025 at 9:45 PM
Random sensor status - The RPC server is unavailable
Hey everyone, happy new year! Somehow I keep getting sensor status DOWN (The RPC server is unavailable), but is totally random. Sensor shows good, and change to bad, back to good, and back to bad. Only one sensor, the others sensors it...
Tue, 10 Jun, 2025 at 9:45 PM
Barracuda SNMP not working
I'm attempting to monitor a Barracuda firewall however when I create a new SNMP library sensor against the Barracuda object in PRTG, the "Preparing sensor settings" progress bar shows for a couple of minutes then errors with: ...
Tue, 10 Jun, 2025 at 9:45 PM
How can I delay the Hover Popups in the AJAX Web-GUI of PRTG 16
Hi, I found this article for old versions of PRTG "https://helpdesk.paessler.com/en/support/solutions/articles/13323-how-can-i-delay-the-hover-popups-in-the-ajax-web-gui-of-prtg-8" Would it be possible to delay the popups i...
Tue, 10 Jun, 2025 at 9:45 PM
HP Proliant physical disk - "Could not find any disk on this device, (code:PE188)
I'm trying to add the HP Proliant Physical Disk sensor but I receive the error "Could not find any disk on this device. (code:PE188). I've installed the HP Insight Management Agents and HP Insight Management WBEM Providers, a...
Tue, 10 Jun, 2025 at 9:45 PM
Monitor free disk space on a FreeBSD server.
Hey. I have a server with FreeBSD operating system. I want to create a free sensor monitoring disk space in SNMP Disk Free template, but get an error - "Could not find any matching data on this device (code: PE187).". On the serve...
Tue, 10 Jun, 2025 at 9:45 PM
Can I modify number format in reports
Both HTM and PDF formats use a "comma" seperator to indicate thousands eg 27,345. When exporting data to text the comma's force a line break. Ideally I would like no commas used. Article Comments Hello, PRTG u...
Tue, 10 Jun, 2025 at 9:45 PM
WMI, Performance Counters and local credentials
Having read a few threads about intermittent and strange problem monitoring with WMI I have found the following: I use local accounts on my windows machines for monitoring. If I leave the Domain/Computer field blank in the Windows Credent...
Tue, 10 Jun, 2025 at 9:45 PM
What is "80041006: There was not enough memory for the operation."?
I have set up a PRTG sensor to monitor the status of SQL service on remote server. I have received "warning" and "down" alerts with the detail: 80041006: There was not enough memory for the operation. This is followed ...
Tue, 10 Jun, 2025 at 9:44 PM
Acknowledged Alarms - State Trigger
We have set sensors in alarm status to "Acknowledge for 3 hours" but do not get a notification if the acknowledge time period expires and the sensor is still in a down state. The logs shows the sensor state changing from Down Ack...
Tue, 10 Jun, 2025 at 9:44 PM
Trouble using the imported F5-BIGIP-LOCAL-MIB.txt
I imported the F5-BIGIP-LOCAL-MIB.txt into PRTG without a problem, and I can query a test F5 load balancer (running 11.3 code) with only one virtual server and a host - that works. But if I try F5-BIGIP-LOCAL-MIB.txt against my production...
Tue, 10 Jun, 2025 at 9:44 PM
Wie kann ich eine Webseite auf Hacking überwachen
Ich würde gern unsere Webseite überwachen um ein mögliches Hacking festzustellen. Ich würde nun anfangen und mit Schlüsselwörtern die Seite überwachen, also Alarm wenn bestimmte Wörter auftauchen, aber das ist ja nicht wirklich zielführend....
Tue, 10 Jun, 2025 at 9:44 PM
IMAP sensor
Hi, i need monitor if last email is not older than 10 minutes. IMAP sensor checks interval only in hours. It can be monitored in another way? Thanks Article Comments Hello, I am afraid this is not possible, sorry. Best...
Tue, 10 Jun, 2025 at 9:44 PM
can i script SNMP?
Hi I have an OID that i need to get info from. The problem is that the SNMP server assigns OIDs to the top-10 objects .. i.e. objects dont get a fixed OID (!!). So i need to be able to write a script that queries the top-10 objects f...
Tue, 10 Jun, 2025 at 9:44 PM
PRTG access only from localhost
Hello! Some days ago our PRTG server went down and didn't response from Web-interface. I've checked services - they all are running I've tried to access PRTG site from server on which it's running like https://127.0.0....
Tue, 10 Jun, 2025 at 9:44 PM
security audit failure when working with different domain
We have the PRTG Server installed on a 2008 R2 in one of our domains [Domain A] and it monitors the whole network. When it checks Active Directory Replication Errors on a different domain [Domain B] with the appropriate credentials, the PRT...
Tue, 10 Jun, 2025 at 9:44 PM
Basic Simple ABC on Setup
Hi Having installed PRTG (took us 2 days!), evaluation period expiring immediately and it automatically adding hundreds of sensors, we finally got to a position where it almost works (kind of). Obviously, we don't want to pay for the...
Tue, 10 Jun, 2025 at 9:44 PM
Setting up a warning state and color on a SNMP sensor
Hello, So I just got my SNMP sensor working thanks to help in another thread : https://helpdesk.paessler.com/en/support/solutions/articles/72981-fortigate-snmp-sensor-stuck-on-config Now I got a sensor, for each of the VPN tunnel on my ...
Tue, 10 Jun, 2025 at 9:44 PM
Problems with Powershell script
Running PRTG 12.4.6.3230 on Windows server 2012 and have a powershell script that works fine att the PRTG/probe server. Set-ExecutionPolicy Unrestricted on the PRTG/probe sever ** $replikationstatus = Get-VMReplication -ComputerName hv_r...
Tue, 10 Jun, 2025 at 9:44 PM
Credentials with API ?
Hello, How can I have all credentials (at least SNMP) that are configured on all devices ? If so, is it possible to know if inherited ? I don't see any parameters in API. Thanks for your return, Article Comments Hello ...
Tue, 10 Jun, 2025 at 9:44 PM
TLS 1.0 (Weak) Warnungen
Hallo, gibt es ein möglichkeit die Warungen für "TLS 1.0 (Weak)" generell zu deaktivieren? Falls ja, wo kann ich dies einstellen? Besten Dank im Voraus für Ihre Unterstützung. Michael Zipperer Article Comments Ha...
Tue, 10 Jun, 2025 at 9:44 PM
Need Help for a script
Hello everyone, I need your help to establish a script that allows me to receive information: I explain: In the one hundred server that are supervised in PRTG, I have identified some disk spaces with a "Disque_Mine" tag. I nee...
Tue, 10 Jun, 2025 at 9:44 PM
Forwarding Trap
Can system forward a copy of trap to north bound NMS/Trap receiver ? How to do ? Article Comments Hello David, we appreciate your contact/post. PRTG isn't capable of copying or forwarding SNMP Trap / Syslog messages that...
Tue, 10 Jun, 2025 at 9:44 PM
Compare values with previous reading
Hello, I have a sensor which read a value every second (accumulative value) I have to display this value depending of time (second) Do you know if there is a way to create a custom sensor using "factory sensor" where i can d...
Tue, 10 Jun, 2025 at 9:44 PM
SNMP Disk Free error display neg numbers
I have 2 servers that are similar. They are HP DL 385. Each has an 11TB ext4 file system mounted under the /data directory. Currently there is 6+TB free on each system. My problem is that the snmp disk free sensor reports 0% free space...
Tue, 10 Jun, 2025 at 9:44 PM
Monitoring permissions
How can we set up a permission set for some of our users to be able to do standard monitoring operations (acknowledge, check now, pause, set maintenance window), while preventing access to edit or delete configuration? As far as I can see...
Tue, 10 Jun, 2025 at 9:44 PM
PRTG Read Only User Map Rotation for Read Only accounts in Read access groups
Hi, Is there a way in which a 'Read Only' User Account which is a member of a User Group with 'Read' access rights to several maps can have a rotating view of these maps? The 'Multi-Edit' option is not available ...
Tue, 10 Jun, 2025 at 9:44 PM
How do i monitor OS X (v.10.10.5) processes ?
We can monitor disk space and other snmp sensors without problems but if i try to monitor processes it doesn't work. I know that i have to add the process in the snmpd.conf but if i use the Library Sensor (Error Flag) the given result i...
Tue, 10 Jun, 2025 at 9:44 PM
POSTDATA Webserver Stress Tool
During browse on my website through Paessler URL Recorder, POSTDATA requests are not recorded for all POST HTTP requests. If POSTDATA cannot be recorded, can i manually used Header and Body of POST request available in my browser to format ...
Tue, 10 Jun, 2025 at 9:44 PM
SQL sensor error
Could not connect to database: NET: Network error (Cannot connect to server on host '172.20.200.116': No connection could be made because the target machine actively refused it. Socket Error Code: 10061($274D)) <Host = 172.20....
Tue, 10 Jun, 2025 at 9:44 PM
What is the formula to figure out how much disk space I need for my senors logs
I have seen it here before, but I just cant find it. I need to figure out how much disk space I need for my sensor logs. Article Comments Hello there, On Detailed System Requirements page is mentioned the following: "Y...
Tue, 10 Jun, 2025 at 9:44 PM
How do I monitor the connected clients of a bintec access point?
I want to know if it is possible to monitor the amount of connected clients and their corresponding IP addresses? Is there a solution for that particular scenario? Article Comments This article applies to PRTG Network Monitor ...
Tue, 10 Jun, 2025 at 9:44 PM
LimitMode not getting set on first channel read
I have a channel which should have a error and warning limit. To activate this, I have to send all the necessary information with the first data notification. This is how my data JSON looks like: [{ "sensorid": "2276&quo...
Tue, 10 Jun, 2025 at 9:44 PM
List of non-acknowledged alarms in map
Hello, is it possible to integrate a table in a map which shows just the non-acknowledged alarms? Kind regards Christoph Article Comments Dear Christoph, I'm afraid only by an edited map-object. For example if you crea...
Tue, 10 Jun, 2025 at 9:44 PM
Error with Windows Server 2016 WMI
I'm monitoring a couple of Windows Server 2016 machines and I'm getting intermittent 800706BA: The RPC server is unavailable errors. It looks to be every other poll its showing the error put the rest of the time it brings back d...
Tue, 10 Jun, 2025 at 9:44 PM
Custom Reporting
Hello, With our previous monitoring software we reported the top CPU, Memory and Disk usage. I was checking out the reporting function in PRTG and there were some top 10 report templates. But they report the top 10 uptimes/downtime of the...
Tue, 10 Jun, 2025 at 9:44 PM
Could not connect to database: ORA-12505: TNS:listener does not currently know of SID given in conne
Could not connect to database: ORA-12505: TNS:listener does not currently know of SID given in connect descriptor I am getting above mentioned error message which trying to create a SQL sensor. the sql is simple select count(*) from ta...
Tue, 10 Jun, 2025 at 9:43 PM
Problem while monitoring UPS Emerson
I am currently having problems, to monitor our Emerson GXT3-10000RT208 UPS, I have already tried using the MIB Snmp Library and also the manufacturer's MIB. The error that returns is the "No interfaces available on this device (cod...
Tue, 10 Jun, 2025 at 9:43 PM
move sensors from core to probe server
The current setup at my location is a single Core server with no probes in use. We are adding additional probes to handle the load according to recommendations. I am looking to find a way to take current sensors that are reporting to the co...
Tue, 10 Jun, 2025 at 9:43 PM
SNMP time outs and notifications
I used the custom Cisco sensor from the forum to add stackwise state to a bunch of switches. The problem I am having is the snmp response it taking a while and it incorrectly notifies that its down when it just takes too long for the respon...
Tue, 10 Jun, 2025 at 9:43 PM
How to customize email body?
Hi, is it possible to customize the email contents for the SNMP Trap Receiver notification? It currently includes a list of recent trap messages but I only want it to include the one that triggered the failure. Thanks Article Co...
Tue, 10 Jun, 2025 at 9:43 PM
IPFIX channel definition question
If I define channels to include certain ports, let's say one channel for port 161 161:SNMP SourcePort[161] or DestinationPort[161] and then have a catch-all/other channel that is just for UDP 17:UDP Protocol[UDP] will cha...
Tue, 10 Jun, 2025 at 9:43 PM
Get properties of Channel via API
Trying to get the properties of a sensor's channel with the API. Wondering if there is something similar to this call but with 'get' instead of 'set': /api/setobjectproperty.htm?id=<id>&subid=<subid>&a...
Tue, 10 Jun, 2025 at 9:43 PM
gibt es eine Möglichkeit, die Alarmliste der Enterprise Console im Webbrowser anzeigen zu lassen?
Besonderheit hier ist, dass auf der Enterprise Console mehrere Core-Server laufen. In dem Reiter Anzeigen kann man die Option im Webbrowser öffnen auswählen. Doch dann zeigt er im Webbrowser nur die Alarme des selektierten Core-Servers. Am...
Tue, 10 Jun, 2025 at 9:43 PM
Responsible people for each sensor
Hello, it is possible to assign responsible people for each sensor in PRTG? Like notes or anything else, which will be shown on main page of each sensor? We have more then 3500 sensors and is very hard to know, who is a responsible for thes...
Tue, 10 Jun, 2025 at 9:43 PM