kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

PRTG Core Server Service stops at 12:42 AM (Eastern Time zone).
Hello there, I have a strange issue. For some reason the PRTG Core Server Service stops at 12:42 AM (Eastern Time zone). I have updated to the current version and its stable (PRTG Network Monitor 17.1.30.1681 x64). I have a colleagu...
Tue, 10 Jun, 2025 at 9:36 PM
Unmögliche Prozessorlast Werte
Guten Tag In Letzter Zeit kriege ich vermehrt Alarme von meinem PRTG, genauer den "Prozessorlast"-Sensoren für Windows, mit unmögliche Prozentwerten von 1'000 - 1'000'000 % Zum Beispiel: "1 742 % (Gesamt) lieg...
Tue, 10 Jun, 2025 at 9:36 PM
HTTP API / Sort by multiple columns
Hallo! I try to sort the xml output by multiple values. I already tried: .../api/table.xml?content=sensors&columns=objid,downtimetime,device,sensor,lastvalue,status,message,priority,minigraph,checkbox&filter_status=5&filter_st...
Tue, 10 Jun, 2025 at 9:36 PM
PRTG reports not showing chart images when printing
The reports are creating blank charts when saved to PDF and emailed, though if I run it manually to http it shows up and I am able to print that out manually to pdf. I have cutepdf writer installed on Win 7 Pro machine and it prints ok to...
Tue, 10 Jun, 2025 at 9:36 PM
Importing MIBs
I have used the import tool and both saved the file and copy/pasted it into the MIB folder as well as on the machine installed the importer and saved for PRTG. I tried creating a new monitor but cannot find the ReadyNAS mib that I created....
Tue, 10 Jun, 2025 at 9:36 PM
XML: XML Parser mismatch
Hello, I have PRTG Server installed on Windows Server 2012 R2. I need monitor nginx, so I've configured new monitor using XML Custom EXE/Script Advanced The monitor script was downloaded from : https://kb.paessler.com/login?next=/e...
Tue, 10 Jun, 2025 at 9:36 PM
SNMP ERROR# 2003
Hello everyone, I got error 2003, but the different things is i receive it on some snmp-receiver sensors of my device (other snmp sensors is working) I tested with SNMP_Test tool and all the OID was working. so i checked the traffic wit...
Tue, 10 Jun, 2025 at 9:36 PM
Changing/Setting Maps default refresh time
I am aware of the per user view controls to set a Maps refresh interval, but I'm looking for a way to change/set the default to 10Min. Is this possible? Article Comments Hello, thank you very much for your KB Post! I'm...
Tue, 10 Jun, 2025 at 9:36 PM
Setting up SNMP for Windows for bandwidth monitoring
Hi I am trying to monitor bandwidth using SNMP on a windows machine. I found this article https://https://helpdesk.paessler.com/en/support/solutions/articles/76000042365 which tells how to enable the Service which I have done but PRTG can&...
Tue, 10 Jun, 2025 at 9:36 PM
What is local probe means ?
SNMP sensor for bandwidth monitoring is working fine. However we I try to add another sensor packet sniffer, it is un-selectable. Means I am not able to select packet sniffer sensor for bandwidth monitoring Article Comments Hi ...
Tue, 10 Jun, 2025 at 9:36 PM
prtg running on port 443, but port 80 still used?
Is there any way to stop paessler from listening on port 80 when I use prtg in ssl mode? I'd like to run a special website on the same server Article Comments Hello, please see PRTG blocks port 80 although I'm using SS...
Tue, 10 Jun, 2025 at 9:36 PM
Replicate Virtual Machine
Hi, i have question regarding the core installation. Is it possible to install a PRTG Core in Site A with IP10.0.0.1 and replicate the VM to Site B with ip 10.1.0.1 so in case side a is not reachable we can boot the VM on site b? It wo...
Tue, 10 Jun, 2025 at 9:35 PM
Dashboard Map loading after server restart
I have a dashboard map running on a RaspberryPi on a big TV, which is working great. However, if the server is restarted or the connection is lost and the dashboard refreshes, it just shows "Loading..." at the top, even after the ...
Tue, 10 Jun, 2025 at 9:35 PM
Find all sensors with a certain user credentials
Hi everyone Is there a way to Show all sensors who are using a certain account? For example I m looking for all sensors working with the domain admin account. Thank you Paul Article Comments This should be what you're loo...
Tue, 10 Jun, 2025 at 9:35 PM
Sensor - Instances not found
I have four sensors that are giving the same exact alert. What do i need to do to rectify this? Physical Disk: Percent Disk Time 3 Physical Disk: Disk Writes/sec 3 Physical Disk: Disk Reads/sec 3 Physical Disk: Current Disk Queue Length 3...
Tue, 10 Jun, 2025 at 9:35 PM
WAN Utilization
PRTG is reporting my WAN utilization has hit a max of 142,000 kbps but I only have a 100 Mbps internet connection. Is PRTG mis-reporting or am I polling the wrong item in the firewall? Thanks Article Comments Ah, turns out I...
Tue, 10 Jun, 2025 at 9:35 PM
Show sensor stats from multiple cores on a single map
I'm looking to display a world map of all our sites showing latency stats and up/down stats in a traffic light style. Would also like to display some other stats such as alerts per region etc in a side column. We have regional PRTG core...
Tue, 10 Jun, 2025 at 9:35 PM
Can binding messages be modified for SNMP trap sensors?
Right now we are monitoring our wireless LAN controller to send traps when an AP is disassociated. I have set up the filtering for the messages that I want to see in PRTG and we have added the MIBs for the WLC but when we get an alert here ...
Tue, 10 Jun, 2025 at 9:35 PM
snmp ver 3 - new sensors for Cisco Nexus
Wanting to know is there any way to download and install new sensors - like Visio stencils for more current and specific pieces of equipment such as Nexus 9K switches? Also want to know how can I tell easily which sensors are snmp v3 capa...
Tue, 10 Jun, 2025 at 9:35 PM
Access violation at address
What does the error message "Access violation at address [...] in module 'PRTG Probe.exe'. Read of address [...]" represent for the sensors. I am receiving this error message for an incredible amount of sensors on many di...
Tue, 10 Jun, 2025 at 9:35 PM
HOW CAN I SEND THE VARIABLES DATA IN EXECUTE HTTP ACTION?
Hi, i need to send the notification by EXECUTE HTTP ACTION, in my server i get the request but i cant take the variables, can you show me a little example to get it? how i have to send the data on Postdata field? Thanks. Article...
Tue, 10 Jun, 2025 at 9:35 PM
PRTG get the value for "Upper Warning Limit" automatically?
I read PRTG Manual: Sensor Channels Settings. As I know after discovery for temperature Router device, by default "Upper Error Limit" will have value let say 70C. but why "Upper Warning Limit" is left blank? Is it poss...
Tue, 10 Jun, 2025 at 9:35 PM
SNMP-Fehler "No Such Name" nach Austausch von Netzteil
Guten Tag Ich habe den Sensor "SNMP Cisco Systemzustand" auf meinen Switch (Cisco Catalyst 3750-X) angewandt und von den Vorgeschlagenen Elementen den "System Health Netzteile" gewählt. Der Sensor ist über mehrere Woch...
Tue, 10 Jun, 2025 at 9:35 PM
New SQL v2 Sensors, how to check for string result?
The new SQL v2 sensors seem to be a little more complicated. How can I simply check that the string result is "something"? Article Comments There you go :) Apr, 2017 - Permalink Ta :) Apr, 2017 - Permalink
Tue, 10 Jun, 2025 at 9:35 PM
SaaS-Sensor shows "No Data since Startup"
Hallo, ich habe folgende Situation: Auf den Außenstandorten, auf den Remote-Probes zeigt der SaaS-Sensor die Meldung "No data since startup". Auf der Probe am Core Server funktioniert der SaaS-Sensor. Habe ich das richtig ...
Tue, 10 Jun, 2025 at 9:35 PM
Configure probe with multiple core server IPs
Our PRTG Core is behind a firewall with multiple WAN links. Port-forwarding is configured on the firewall for remote probes to connect in to the core - and this is possible on any of the WAN IP addresses. However, the probe can only be co...
Tue, 10 Jun, 2025 at 9:35 PM
How can I silently install a remote probe in my network?
I would like to automatically deploy and configure a remote probe in my network. However, because this is an isolated network it is not possible to install the remote probe directly on the server via PRTG’s web interface. Is there anothe...
Tue, 10 Jun, 2025 at 9:35 PM
EXE/Script Advanced PowerShell get-content problem
Hi, how can I read the content of a local text file within a powershell script in a custom sensor? I'm currently stuck while trying to read an encrypted password from local text file, specifically with the get-content command, the lin...
Tue, 10 Jun, 2025 at 9:35 PM
PRTG API to find all duplicate entries
Id like to be able to use the PRTG API to create an export of all of the duplicate entries in my environment. Over the years MANY devices have been double imported creating double the amount of sensors required. Like to perform a little cle...
Tue, 10 Jun, 2025 at 9:35 PM
import external rrd files
Is it possible to import external rrd files in PRTG? Article Comments No, PRTG uses its own database format. Apr, 2017 - Permalink
Tue, 10 Jun, 2025 at 9:35 PM
Failed to read paessh command from shell (1). Reason: read_paessh timeout
I have two Linux/Unix machines that are using SSH Disk Free sensors. Since January's PRTG update I have been seeing the error message posted above. I looked at another support thread and saw a question exactly like mine, except the answ...
Tue, 10 Jun, 2025 at 9:35 PM
Powershell custom sensor
I created a powershell script that returns disk space, CPU, memory etc and I'm using it as a custom EXE sensor. Only problem is its kicking back a "Response not well formed" error so I'm guessing its not liking the format ...
Tue, 10 Jun, 2025 at 9:35 PM
VPN USER SENSOR
I use a VPN sensor to check the users who are connected to our ASA CISCO. How can I clear the list of users that are listed? Is it possible to list only those that are online? Article Comments Hello and thank you for your KB-Pos...
Tue, 10 Jun, 2025 at 9:35 PM
Error when using setobjectproperty in API with Sensor Factory item
Hi, I have a perl script that clones PRTG sensors using the web API, changing some parameters in the process. In the past this same script worked fine but after not using it for quite some time, it is now returning an unexpected error (seve...
Tue, 10 Jun, 2025 at 9:35 PM
Missing configuration auto-backups folder.
Dear support, I can't locate the folder 'Configuration Auto-Backups' on the Data folder directory that you've given. I've been to core administrative tools to create a configuration snapshot but no luck. I already conf...
Tue, 10 Jun, 2025 at 9:35 PM
Unreliable VMWARE Datastore sensor
I have a 3 host environment and all three are connected to a SAN. Looking at the three hosts, they all seem to read different values from the datastore. Aside from not being able to rely on the sensor, one is showing a low disk space erro...
Tue, 10 Jun, 2025 at 9:35 PM
Memory overflow when using Browser
We create a alarm map and it is permanently showing in a browser window. In a few hours the browser crash down, because the memory is overflow. It is the only task that run on the system and it doesnt matter what kind of browser we use. ...
Tue, 10 Jun, 2025 at 9:35 PM
API get specific channel
Hello, I know i'm not the first one but i cant find the good solution. I want from the JSON (.htm) or all channels or 1 specific channel. Is this possible and if possible can i get a example? 2096 is the sensor id and the channel i wa...
Tue, 10 Jun, 2025 at 9:35 PM
How do I customise a sensor name using another OID?
In a oidlib file, how can I get a value from an OID and put it into a name and another value from an associated OID for the sensor value? Basically what I have is this: 1.3.6.1.4.1.674.10892.5.4.700.12.1.6.1.1 = "2280" 1.3.6.1...
Tue, 10 Jun, 2025 at 9:35 PM
understand the cisco asa vpn sensor
What does the "downtime" channel on the cisco asa vpn sensor represent? What generates an error condition? In short ... what are ways to trigger a "down" condition on a vpn connection keeping in mind we have some connect...
Tue, 10 Jun, 2025 at 9:34 PM
How to make "HA" when we will have more then 5,000 sensors
Hello Paessler, Could you share with me some "Best practices" how to make High Availability cluster of PRTG, when we have more then 3,000 sensors and we plan more then 5,000 sensors. Your website (https://www.paessler.com/prtg/req...
Tue, 10 Jun, 2025 at 9:34 PM
What are the requirements to detect all of a computers sensors?
I've added several computers in my LAN domain to the Windows>Clients device group (all with the same settings), however only 2 (out of the 10 or so) have found all their sensors, the others only show the Ping and RDP sensors. I'...
Tue, 10 Jun, 2025 at 9:34 PM
PRTG Map Object Size
Hi there, I was wondering whether you could confirm whether it is possible to change the size of an object on the map. I really like the 'Alarm Gauge' object, however i would love to make it 2 or 3 times bigger, as we display th...
Tue, 10 Jun, 2025 at 9:34 PM
Top 10 lists from VMware VCenter
We have a VMWare ESXi cluster controlled by a VSphere server. We are looking to create a top 10 list, ideally to display on a map of: Virtual servers by “CPU Usage” Virtual servers by “Network Received” Virtual servers by “Network trans...
Tue, 10 Jun, 2025 at 9:34 PM
Execute Program
Newbie - We have a Client that uses PRTG - We sell application to enhance Portable Mobile Radios He requires notifications to go to his radios - what is the easiest way of getting this information - we will have a PC that will have net...
Tue, 10 Jun, 2025 at 9:34 PM
Clone a EXExmlSensor to multiple devices
Hi @ All, I've wrote an EXExmlSensor based on Powershell. Thx to the Knowledebase Folks which helped me further. Now i should deploy this Sensor to around 500 Machines. Is there any possibility to do this at once? Sure i can clone...
Tue, 10 Jun, 2025 at 9:34 PM
Inaccurate WMI Disk Sensors
Hi there, we are noticing WMI Volume and WMI multidisk sensors are not updating to show the actual disk space after having cleared space. over 24hrs has no passed and we are unable to make these sensors show accurate data. I must say that t...
Tue, 10 Jun, 2025 at 9:34 PM
Domain trust
Hello, its possible add groups from active directory OU trust domain? I have prtg in domain A. Second domain B is in read only trust. I need add OU from domain B. Thank You Article Comments Hi there, Only users/groups fr...
Tue, 10 Jun, 2025 at 9:34 PM
Show selected devices "starting with device name" using API
When using PRTG API, is it possible to use filter_device=xyz, where xyz are the same first 3 characters of any device name? In SQL I would write Like 'xyz%' Article Comments Simply add &filter_name=@sub(xyz) to your ...
Tue, 10 Jun, 2025 at 9:34 PM
Error starting core service after upgrade to vesion 16.1.21.1924
After an upgrade from version 15.1.15.2022 the core server won't start anymore. We get an message that the webservice has an issue starting. In the PRTG Core Server Log, a message is displayed: 11/04/2017 14:17:40 Ticket ReadHeaders E...
Tue, 10 Jun, 2025 at 9:34 PM
Geo maps not working
HI all, i try to show geo maps on my maps, but geo maps not showing anything in my map. is there anything that I should do to fix my maps ? need your advice sorry if my english language so badly. Article Comments Hello the...
Tue, 10 Jun, 2025 at 9:34 PM
Is the size of Netflow data limited ?
Hi, I am working with Netflow sensor V9 to monitor a bandwith used by my CISCO Switch. I want know if the size of Netflow data is limited. In other words, is Netflow data automatically deleted after a certain time or if it exceeds a cert...
Tue, 10 Jun, 2025 at 9:34 PM
Have gauges ignore history
I have a few maps that use sensor channel gauges. I have upper limits set, but the gauges maximum displayed value on the "dial" is based off the max recorded value in history. Is there a way to have the gauge reset the maximum val...
Tue, 10 Jun, 2025 at 9:34 PM
Device Template not working fine
Hi there I created a Device (SUSE Linux Enterprise with Oracle installed) with some Standard Sensors (Ping, Memory, SSH Disk, SSH Load) and 17 Oracle SQL V2 Sensors. Then I created a Device-Template from this Device. When I start an A...
Tue, 10 Jun, 2025 at 9:34 PM
Downtime reset
We are using PRTG to monitor a device or two across a few 100 sites. We also need to do reporting on these to show how long a device has been down for. We have noticed that sometimes a site may be down for a month then something like the pr...
Tue, 10 Jun, 2025 at 9:34 PM
User Audit
I am possible to see changes made to a sensor by a specific user if i look specifically for it, but is it possible to create a report/log of changes made by a specific user? (filtered on the user) Article Comments Unfortunately,...
Tue, 10 Jun, 2025 at 9:34 PM
PRTG network monitor restrict access to website by source IP
I have a PRTG installation on a public IP address. It is configured HTTPs but we only access it from one office with a fixed IP address. We would like to restrict it so that if other Internet users go to our installation they do not see the...
Tue, 10 Jun, 2025 at 9:34 PM
PRTG Web Interface Disconnection
Hello, We have a 24/7 7/7 monitoring center that uses PRTG, we have regular disconnections from the web interface (we checked the box to keep the connection active). Any idea ? Article Comments When you get disconnected, Do you...
Tue, 10 Jun, 2025 at 9:34 PM
PRTG Core Server Service doesn't start
We're installing the full-licensed version of PRTG on a secured server. After the installation, the Core Server Service will not start. It seems to be hung, just shows "starting" in the services console. We did have the f...
Tue, 10 Jun, 2025 at 9:34 PM
APC UPS Input Line Voltage 220V error
hi there, when running the Sensor APC UPS Health is get's locked into a 110V version but as we are using 220V in the Netherlands the sensors fail on all our UPS'es. how can I adjust the PRTG sensor so it will affect all of our dev...
Tue, 10 Jun, 2025 at 9:34 PM
History issue
If a device is created by user1, then run auto-discovery sensors by user2, the history show the sensors are created by user1. Any method to fix this issue? Thank you. Article Comments Hi Alvin, Unfortunately, I am unable to re...
Tue, 10 Jun, 2025 at 9:34 PM
Why does my VMware Host Performance (SOAP) sensor return with vm cpu values of 110%?
We use the VMware Host Performance (SOAP) sensor to monitor our vmware vm's. Occasionally we get an alarm that the cpu usage is above 100%. How is this possible and how can we prevent that we get values above 100%? Greetings ...
Tue, 10 Jun, 2025 at 9:34 PM
Monitoring other Applications Bandwidth
Hello PRTG I have a problem I want to monitor the bandwidth of another application that uses other protocols and port numbers, can I manually add these protocols and group under the name of this application? thank you in advance Art...
Tue, 10 Jun, 2025 at 9:34 PM
How can I get notified on failed notifications?
Is there a way to get notified once PRTG records to its log a new entry with message like "Error sending "EXE"? Article Comments Hi there, There is no native option to filter for the error messages in PRTG and t...
Tue, 10 Jun, 2025 at 9:34 PM
How I can monitor if a port is open to the external world?
I have an external IP provided dynamically by my ISP so, sometimes, the new IP haven't the port 3389 open for me. Currently I manually monitor this from http://ping.eu/port-chk/, but I wonder if there's a way to monitor if the port...
Tue, 10 Jun, 2025 at 9:34 PM
How to export realtime sensor status data to XML
We would like to export realtime sensor status information from PRTG to XML in realtime. For example, when a sensor's/sensors' status changes (up or down), we would like to get that statis change directly to XML. Our purpose is to i...
Tue, 10 Jun, 2025 at 9:34 PM
CONFIGURE CUSTOM PORT FOR WMI SENSOR
On my environment, we have been change default ports for some of the server services. In that way, when we try to use a WMI Sensor from the PGRT console, we get an error indicate some issue when trying to connect with the server. Who can ...
Tue, 10 Jun, 2025 at 9:34 PM
Sensor not working while user logged out
Hi Guys, i´ve got an problem regarding an Custom Sensor in Prtg. I use the following Powershell-Script to get information from an webpage and to trim it to a short output. the script: $webpage=Invoke-WebRequest "private ip-addr...
Tue, 10 Jun, 2025 at 9:34 PM
Export Syslog results collected
Dear PRTG Forum Members, hello!! By a necessity client company, I need export the Syslog Result for CSV, PDF, HTML or TXT document. It's not requiret in real time, just historical, for exemple a previous day. It's possible? Wh...
Tue, 10 Jun, 2025 at 9:34 PM
Dependency question
Is there a way to acheive the following? I have 3 devices: A, B, C, each has multiple sensors. I want each device to have a ping sensor as the master sensor, so if the device goes down, all it's sensors will be paused and will not ...
Tue, 10 Jun, 2025 at 9:33 PM
Sunburst view from library?
I would like to be able to display the Sunburst view for a limited set of sensors such as may be using a library to define which ones. Or maybe a configuration setting on the sensor itself to indicate if it should show up on a Sunburst. ...
Tue, 10 Jun, 2025 at 9:33 PM
Python Sensor
Is there any documentation on the parameters you can pass to a python sensor So far I have got...... password = data['linuxloginpassword'] host = data['host'] username = data['linuxloginusername'] I would gue...
Tue, 10 Jun, 2025 at 9:33 PM
automated change of maps, adding sensors, ....
I want to monitor numourous server running several instances of a specific application. Hopefully, there will be an additional server to be monitored once a month and a new instance of that software once a week. The software provides snmp a...
Tue, 10 Jun, 2025 at 9:33 PM
Is there a way to pass SNMP Trap Binding info in HTTP Notifications?
We have used HTTP notifications for years to send info but we are forced to use agent/trap for a wireless controller. Is there a way to send the "binding" strings (2.3.2.1.4.1="Down") through the http notification? ...
Tue, 10 Jun, 2025 at 9:33 PM
Can you update the exe/script in Custom EXE/Script advanced sensor?
Hi, I want to ask if it's possible to update/chande the exe file you use for a custom exe/script advanced sensor? I have setup one sensor to run with my exe file. Then there were some changes to the exe file, so I replaced the old exe...
Tue, 10 Jun, 2025 at 9:33 PM
Possible to monitor "full" CPU Usage Server 2016 Hyper-v
Hello, as finally in Server 2016 the TaskManager shows full untilization of CPUs (including the VM's CPU usage) my question would be if Paessler Could create a CPU Sensor which could monitor this "new" full CPU Usage. Follow...
Tue, 10 Jun, 2025 at 9:33 PM
Sensors Lenovo Server
hello, unfortunatly i was unable to locate any sensors for lenovo thinktervers. in particular we would like physical disk smart statuses etc, and general hardware conditions and system health. is there any other way to achieve this? sin...
Tue, 10 Jun, 2025 at 9:33 PM
Exchange2016 monitor MAPI user
i would like to ask if PRTG monitor can support to monitor the MAPI user count? currently only RPC user count Article Comments Hello, Thank you for the KB-Post. I'm afraid in the moment there is no native sensor for it. ...
Tue, 10 Jun, 2025 at 9:33 PM
Log file with all notifications' "execute program" calls
Hello, is there a way to make PRTG create a logfile and record there all the "execute program" calls so that it would show the commands as they were used in the notifications? Sometimes the notification fails but when I run the ...
Tue, 10 Jun, 2025 at 9:33 PM
PRTG Notifications video
In your PRTG Notifications video, at about eighth minute, your presales engineer talks about notifications escalations. https://www.paessler.com/support/videos/prtg-videos/6 The thing that's rather unclear is whether you'd get two...
Tue, 10 Jun, 2025 at 9:33 PM
WISP Data monitoring
We are a new WISP and I have looked through your site and watched some videos on PRTG. What I am looking for is a program that can monitor customers data usage and PRTG, from what I could tell, is capable of such a thing. I have setup ne...
Tue, 10 Jun, 2025 at 9:33 PM
Relinking a deleted probe
A probe device was deleted by accident (right click on probe > delete > yes). The probe is still physically installed on the server and we do wish to monitor it but it doesn't appear to reconnect to the prtg core server. Restartin...
Tue, 10 Jun, 2025 at 9:33 PM
EXEXML : a required privilege is not held by client
Hello, We use a plugin for monitoring Citrix license, when i try it manually (cmd) from the probe server it works fine. When used with a custom sensor (EXE XML) in prtg, we have the error "a required privilege is not held by client...
Tue, 10 Jun, 2025 at 9:33 PM
Limited SNMP Location and Geomaps
My appliances do support the SNMP location, but only in a very limited way. I only have one line available for the string, but i'd like to use the GeoMaps feature that shows the icon in the correct location, but only it's name, simi...
Tue, 10 Jun, 2025 at 9:33 PM
System recovery with the same license
I want to test the activated PRTG. is it going to affect the original PRTG by following procedure, There is one activated PRTG. I recovery it on another server but with same license. Article Comments Hello there, thank...
Tue, 10 Jun, 2025 at 9:33 PM
Why Notifications is limited to running programs in its own subfolder?
"Select the program that PRTG executes. You can choose from *.exe, *.bat, *.cmd, *.com or *.ps1 files located in Notifications/exe subfolder of your PRTG installation." Why is there such a limitation? What about powershell comma...
Tue, 10 Jun, 2025 at 9:33 PM
How do I clean this interface up?
I just installed PRTG and this is what it looks like by default. I did play around with it a bit, paused objects that are powered off (laptops), etc. How do I clean this up and organize it? I'd like to do things like 'workstatio...
Tue, 10 Jun, 2025 at 9:33 PM
Installing PRTG in AWS
Hello, If I install PRTG Core Server in AWS do i also need to install a Probe in AWS? Also, is there any document/s on how to get PRTG installed and configured in AWS to monitor my AWS infrastructure along with my remote sites? Thanks...
Tue, 10 Jun, 2025 at 9:33 PM
Adding "Last OK" to Sensor Overview
Hello, I think I might already no the answer but I'll give it a shot. We use PRTG mainly to check customer backups via an IMAP Sensor that checks the latest E-Mails for their content, their time, etc. Now some backups only run on th...
Tue, 10 Jun, 2025 at 9:33 PM
Deleted probes re-appear.
I have scoured Google, PRTG manual, and support forum, but cannot find a solution to my issue. I am running PRTG v7.5. I have deleted many probes from the administrator portal with no issues. However, after 1-2 minutes, or even a day, th...
Tue, 10 Jun, 2025 at 9:33 PM
Unable to Add traffic / bandwidth sensors - Juniper QFX-3100-m
I have added Juniper QFabric (QFX 3100-m) in PRTG its ping sensor is working perfect. However, I am unable to add any bandwidth or traffic sensors. I got error that please check snmp community string or sensor is not supported. I really nee...
Tue, 10 Jun, 2025 at 9:33 PM
UI feature request: Adding devices and sessors similar to xmind
I have been using xmind for some time now and love how easy and simple it is to add, move, modify, tag, flag etc topics and subtopics. Just a recommendation to check it out. One of the first things I noticed using xmind was how useful it wo...
Tue, 10 Jun, 2025 at 9:33 PM
How can I run a remote bash on error
Hi there, I would like to run a bash script on a remote host when a state of a monitored device changes to a down? I want to run a bash script located on a remote linux server that will kill certain java process and restarts specific do...
Tue, 10 Jun, 2025 at 9:33 PM
Auto Discovery with Template Error reading (Bad Request 400)
Hello When I try to run an "Auto Discovery with Template", a built-in one or my own one I got the exact following message: Error reading data from server (HTTP/1.1 400 Bad Request 400). Could someone tell me what's wrong...
Tue, 10 Jun, 2025 at 9:33 PM
Filtering System Status API Calls
Hi there, i'm making a monitoring dashboard for our PRTG hosts and have it almost working. However, i was wondering if there is a way to filter the output of getstatus.xml?id=0 to only give certain crucial information. I could do thi...
Tue, 10 Jun, 2025 at 9:33 PM
What does error code PE1235 mean?
hi I have made a account, when i log in on PRTG’s webserver, a popup appears which displays “Lost connection to PRTG server!” and I cannot continue. This error has the code PE1235: Article Comments Hi there, Please open PRTG ...
Tue, 10 Jun, 2025 at 9:33 PM
How to get specific process with specific owner
I'm trying to monitor the functioning of an older app. There might be many instances of this app, but the only one I care about runs in a specific user context - all of the others will be running in the localsystem context, and do not r...
Tue, 10 Jun, 2025 at 9:33 PM
Unique Alarm ID problem
Hi all, We are trying to integrate PRTG to a third party application that we use to create support tickets for malfunctioned devices in our network. In order to provide the infromation needed to our third party program, we try to get so...
Tue, 10 Jun, 2025 at 9:33 PM
Sensors should not go in red/down state
Hello, We are using a lot sensors just for "performance" measuring, these sensors should never get in Red/Down state, event not if there is a connection issue, network, or similar. Just we need the historic data. There is an ...
Tue, 10 Jun, 2025 at 9:33 PM
PRTG Map
I have an environment that's built primarily of SQL Servers, I'm getting a couple requests from my DBAs to create a map that can be a simple dashboard of all SQL servers or just current SQL server issues. Having 100+ Sql servers I s...
Tue, 10 Jun, 2025 at 9:33 PM