kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How do I clear old events that have posted in my logs?
I am unable to figure out how to clear the old events that have posted in my logs, please help Article Comments You have two options. Change the settings for your purging data limits for the log entries —or— Stop the serv...
Tue, 10 Jun, 2025 at 12:09 PM
Is it possible to change the Name of a Report PDF File?
Is there a way to change the name of the pdf file when i store a report to disk? Article Comments I'm afraid the name is generated automatically. The only element that can be changed is the part that is defined as the report...
Tue, 10 Jun, 2025 at 12:09 PM
How can I send an Email to a user or group
Hi, how can I send an Email to a specific user or group only to give them some information about an actual crash or a future maintenance? Article Comments You can send emails to groups using PRTG's notification functionality...
Tue, 10 Jun, 2025 at 12:09 PM
PRTG smtp notifications suddenly stopped working
We have had SMTP notifications working just fine until the end of July when patched our Exchange Server to SP1 Upate Rollup 10. Since then the SMTP notifications are not being delivered. The PRTG Logs says "Error sending 'Email&#...
Tue, 10 Jun, 2025 at 12:09 PM
Monitoring a file with a changing name
Everyday we get some copies of the production database for our development environment. The name of the copy is the type of backup + timestamp. (example: PRD_backup_201010042130.DBB) This means that the name of the file is/should be changin...
Tue, 10 Jun, 2025 at 12:09 PM
Using PRTG Network Monitor 8 and Traffic Grapher 6
I'm very happily using Traffic Grapher 6.2.2... I downloaded and have tried using PRTG NM8 with quite a bit of frustration. I have read the words about "importing" but the hooks just don't seem to be there - it's sure ...
Tue, 10 Jun, 2025 at 12:09 PM
Is there a solution for NetFlow display from an ASA 5510 in PRTG version 8.1.0.1628?
I found reference to this in the FAQ,but for a much earlier version. We are using version 8.1.0.1628 of PRTG. Our ASA 5510 is setup to send NetFlow data to our server, and in fact we do get the "top talkers" and such. But littl...
Tue, 10 Jun, 2025 at 12:09 PM
Customizing PRTG 8 web pages
What is the procedure for customizing the web interface for PRTG 8 with custom logos? The process for version 8 is different. Article Comments Rebranding the web interface and adding custom CSS, HTML or javascript code is suppor...
Tue, 10 Jun, 2025 at 12:09 PM
How to delete monitoring traffic of one day?
My system clock has changed for some reason , then all my report are showing the wrong time , so i need to delete the traffic for only one day ( which is today starting 12 am ) , cause the rest of the data are ok , how can we do this ? ...
Tue, 10 Jun, 2025 at 12:09 PM
Error using HTTP Full Web Page Sensor (loading time of website via iexplore) - Error: PE018
When I try to use the HTTP Full Web Page sensor to check the loading time of an URL I get back the error message: Timeout, executable did not return. (code: PE018). The URL to check doesn't matter. I already did a reset of Internet Expl...
Tue, 10 Jun, 2025 at 12:09 PM
Missing "Switch Sensor Tree View" inside HTML-Interface
Inside my HTML-Interface the Tree View is static switched to SMALL. Is it possible to change this view to MIDDLE ? Version 8.1.0.1628 Article Comments Sorry, for the HTML GUI no sensor tree view selection is available. Please ...
Tue, 10 Jun, 2025 at 12:09 PM
are there any custom wmi templates for Disk Drive performance?
looking for a template that creates a table for at least: disk read % disk write % Average Disk Queue/current disk queue average disk sec / write average disk sec / read guessing it could would be in table form and pick up all physical...
Tue, 10 Jun, 2025 at 12:09 PM
How can I save and build off of values from a wmi sensor that resets on server reboot
We are attempting to show the value of Total Messages Submitted on an smtp server using wmi, however the value resets to 0 every time the server is rebooted. Is there a way to keep building on the existing value and not have it reset? ...
Tue, 10 Jun, 2025 at 12:08 PM
Cluster Migration - Old Probe to New Failover Node
I recently upgraded to PRTG 8 and then today I added one of my remote servers as a Failover Node. This server did and still does have a remote probe of the master running on it. Everything is working fine besides the Probe of the Failove...
Tue, 10 Jun, 2025 at 12:08 PM
Geo Maps
I have already found the answer on the limits of number of locations shown on Geo Maps, just wanted to let you know that I love this feature, and hope you change the programing to the java version so that I could eventually see all my loca...
Tue, 10 Jun, 2025 at 12:08 PM
How to reduce number of alerts to a single alert instead of one for each sensor, using dependencies?
I am monitoring my pcs each setup with 5 sensors. Most of my workstations alert just fine but I have a couple of them that when they go down I get 5 alerts, one for each sensor! How to I stop this? I saw another post similar to my questi...
Tue, 10 Jun, 2025 at 12:08 PM
Notifications for the new "partial down" state
Is there any way to set a notification to go off if a sensor goes into the "partial down" state? I have a node setup within my datacenter, and another at my office. If there are network problems and severe performance issues my of...
Tue, 10 Jun, 2025 at 12:08 PM
WMI Sensors error, PRTG 7 upgrade to PRTG 8
question 1: We are having problems with the WMI sensors, on most of the servers in the domain. We have cheked the tcp port 135, in the firewall, and it is open for traffic. We have been looking for troubleshoohing in the prtg faq, and kno...
Tue, 10 Jun, 2025 at 12:08 PM
Why is the Auto-Discovery working only for half of my devices?
I tried 4 times, auto-discovering my entire network. But each time auto-discovery works only on 60% devices with default 7 sensors added automatically, while other 40% devices discovers only 1 ping sensor. Why remaining 40% devices not auto...
Tue, 10 Jun, 2025 at 12:08 PM
Can I create a report that only shows sensors that were adjusted manually?
Is there a way to determine which sensors and channels have been manually adjusted? I was hoping to have a report that would only show which sensors and channels have been manually adjusted and/or which sensors are not inheriting all settin...
Tue, 10 Jun, 2025 at 12:08 PM
Can I show a sums column for VM Sensor?
I have a couple of VM machine sensors active and a SNMP switch traffic sensor. I noticed that there is a sums row available at the SNMP traffic sensor screen witch shows the total network traffic of an individual port on the switch. At the ...
Tue, 10 Jun, 2025 at 12:08 PM
Can I create a report that shows the available interfaces on firewalls and switches?
How can I create a report that show the number of available interfaces on my firewalls and switches? Article Comments Hello, I'm afraid it is only possible to generate 'reports' in PRTG from sensors existing in you...
Tue, 10 Jun, 2025 at 12:08 PM
How do I create other users for the web based login?
I am testing the product and if works fine then we can move to this version. I have come across web based log in where allowing any one to access using prtgadmin user. What needs to be done so other user can login using their own ID and not...
Tue, 10 Jun, 2025 at 12:08 PM
Can I create sensors running on a failover node only?
I have just upgraded to PRTG 8 and have implemented a failover cluster. My primary node is located at my office, and my failover node is located at our datacenter. The two are connected via a VPN tunnel. I have WMI sensors setup which are b...
Tue, 10 Jun, 2025 at 12:08 PM
Can I filter devices on a geo map by status and tag?
Since the number of devices that can be displayed in a geo map is limited, I would like to be able to filter by status and/or tag. I could then create an alert map that would display only down devices to highlight a regional outage. Or by...
Tue, 10 Jun, 2025 at 12:08 PM
Converting a PRTG server to a remote probe keeping devices intact.
Hello: I d like to convert a prtg server (ver6) to a probe keeping all the old devices intact. i ll be upgrading this machine to ver 8 but I wanted to make sure all my old devices are migrated to the probe. Can you advise. Article...
Tue, 10 Jun, 2025 at 12:08 PM
saturation notification
I need to be notified when sensors are ata certain saturation port on my nods. How do I set up the PRTG to email me when these sensors hti a certain percentage of total bandwdth usage? Article Comments Hello, you could use PRT...
Tue, 10 Jun, 2025 at 12:08 PM
Is there anyway to disable notifications and continue checking on a sensor?
I can see how to pause the sensor, but this will stop the checks. I'd like to just stop the notifications. Is that possible. Article Comments Hello, well, you could either remove an eventual triggers on the sensor, or simp...
Tue, 10 Jun, 2025 at 12:08 PM
Exclusions in Event log
Is there a way to use the event log filters to exclude specific events? For example, event id 1111 is an error, but it happens anytime an administrator logs into a a server with the default RDP settings and RDP tries to attach to a remote ...
Tue, 10 Jun, 2025 at 12:08 PM
Can I have a single server act as a Cluster member and a remote proble node?
I thought I had this working, but then it stopped. Is this possible? Article Comments Hello, this is not possible. One simple reason being, that a cluster node has its own "PRTG Probe.exe" process/service, which also...
Tue, 10 Jun, 2025 at 12:08 PM
Is there anyway to customize the email notification subject line?
Hi. I've setup a sensor to monitor my network bandwidth usage; if the bandwidth usage is above or below certain KB / second, I receives a email notification from the software. Currently I manually set the email notification subject to...
Tue, 10 Jun, 2025 at 12:08 PM
PRTG Traffic Grapher 6 and PRTG Network Monitor 8.1 problem
We have both PRTG Traffic Grapher 6 data and settings but after recent install the new PRTG Network Monitor. New system cannot migrate the data or configuration settings. Auto discovery cannot found devices or generate many sensors now. W...
Tue, 10 Jun, 2025 at 12:08 PM
Sum channel missing on some SNMP Traffic Monitors
When adding some SNMP traffic monitors for Cisco devices managed by a service provider, the SUM channel appears to be missing. Is there a reason for this? Can I create this from the existing data? Article Comments Hello, newly...
Tue, 10 Jun, 2025 at 12:08 PM
Map Data Tables unmovable/uneditable
I have added data tables to maps and after doing so, i cannot move it from the upper left corner, i cannot delete it. basically it is useless. Other map objects have the menu item that shows up on mouse over but not on data tables. how d...
Tue, 10 Jun, 2025 at 12:08 PM
How can I edit data file to remove rogue values?
Router sometimes gives a nonsense result (e.g. 60MBps for a slow ADSL link) and that suppresses the graphs - I'd like to be able to remove/replace the odd readings. Article Comments Hello, the removal of such single peak-v...
Tue, 10 Jun, 2025 at 12:08 PM
Can you decode a number response to a word?
I have some switches that when questioned respond with a numeric value. In an SNMP viewer there are definitions of what these numbers mean. ie. Fan & PS status. on(1), off(2), faulty(3). In the SNMP viewer it says it is an INTEGER...
Tue, 10 Jun, 2025 at 12:08 PM
Class based Qos monitoring on cisco routers using SNMP
we have a MPLS WAN Accross the World and we do have 5 class of service subcribed. We would like to monitor the each class bandwidth utiliation on Voice, Video, Data1, Data2, Data3 and default using SNMP. Do we have anyone already using ...
Tue, 10 Jun, 2025 at 12:08 PM
Can i monitor a Raw-Device mapping
Hello, can i monitor a Raw Device mapping (which is presented from our Datacore Storage Server) from a Windows Server? Or only local drives supported? Article Comments no, sorry out of the box this is not yet possible with PRT...
Tue, 10 Jun, 2025 at 12:08 PM
Dependency tree of switches
Hello! Can PRTG by SNMP and arp requests build dependency tree of switches|routers|workstations ? Article Comments I'm afraid this is not possible. Oct, 2010 - Permalink May be you proposal some middleware that can...
Tue, 10 Jun, 2025 at 12:08 PM
Inheritance for Ports on a switch
Is there a way to force inheritance on for all ports on a switch. After the import all ports on all switches have their inheritance set to "Only use triggers defined for this object" instead of the "Inherit trigger(s) from pa...
Tue, 10 Jun, 2025 at 12:08 PM
Any better ways to monitor Intel AMT?
For a simple check to make sure no one has stolen or disconnected a lab computer we have setup a custom sensor. Simple batch file: ---------------------------------- @ECHO OFF set host=%1 c:\progra~2\PRTGNE~1\custom~1\exe\remotecontr...
Tue, 10 Jun, 2025 at 12:08 PM
Within a VMware virtualization environment how can we configure PRTG to Monitor Traffic , Bandwidth
Within a VMware virtualization environment how can we configure PRTG to Monitor Traffic , Bandwidth Utilization on this Virtualized Network and idenifly which endpoint devices that may be causing network congestion and poor performance? ...
Tue, 10 Jun, 2025 at 12:08 PM
Select devices and sensors in map from Tag
I would like to select items in a map from their tag definitions. Is that possible and if not, can it be added as a feature? Article Comments Such a feature will be available in an future revision of version 8. Please bear with...
Tue, 10 Jun, 2025 at 12:08 PM
How do I add a Remote Probe
I upgraded to v8 and when I click on the Add Remote Probe button I am redirected to a Help Page that does not exist. Article Comments Hello, as the process is still very similar as in version 7 of the Network Monitor, please h...
Tue, 10 Jun, 2025 at 12:08 PM
going from 1000 to unlimited
How many netflow licenses will I get to use? If not more than two then how can I get more licenses? Article Comments Hello, with PRTG 8 you can use as many Netlfow Sensors as your 'normal' Sensor License Limit allows y...
Tue, 10 Jun, 2025 at 12:08 PM
Report of down sensors\devices
Hi, Can i generate a report that will tell me which sensors are down for at lest 24 hours? Article Comments Hello, such a report is not available, but you can use the following API-Call to get all sensors that are currently no...
Tue, 10 Jun, 2025 at 12:08 PM
Why do the sensor status filters in the new AJAX GUI reset when the page elements refresh?
The new status filters in the AJAX GUI are extremely useful, but seem to be a little buggy. Is there any way to keep the filters from being reset when the Web GUI auto-refreshes? Is this a bug and is it being addressed? Article Comm...
Tue, 10 Jun, 2025 at 12:08 PM
Always hide paused sensors?
Hi, I love the PRTG8 feature to hide paused sensors from the device view. It is posible to always hide the paused sensors? If I refresh the page or navigate back and forward the paused sensors are showed again. Article Comments ...
Tue, 10 Jun, 2025 at 12:08 PM
How do I monitor the Archive Bit of a file?
We have a server that does a weekly full backup and then daily incremental backups. The backups work normally, but we have a mystery incremental backup that once a week jumps from approximately 3GB to 120GB (almost the same size as a full ...
Tue, 10 Jun, 2025 at 12:08 PM
SNMP error # -2003 after going over this entire knowledge base
Hello, Trying to get snmp sensor on a file server. Server is windows 2008 with snmp service activated and running. configured the community, firewall is off, both prtg server and file server on the same network without a firewall in bet...
Tue, 10 Jun, 2025 at 12:08 PM
Custom map with Alarms and Warnings from Dashboard 1
Hello all, I think the subject says enough, but is it possible to put the table "Alarms and Warnings" from Dashboard 1 on a custom map with custom HTML? Or is there another trick I didn't see? I don't want the Alarms t...
Tue, 10 Jun, 2025 at 12:08 PM
Can I set the graph background color of PNG graphs in PRTG?
We want to show live graphs from PRTG in our NOC screens but need them to have a different background color. How can I do this? Article Comments There are two possibilities to control the color: 1. In order to set the color of...
Tue, 10 Jun, 2025 at 12:08 PM
can i rollback from version 8 to version 7, if so, what is the procedure ?
Hi, we have a running setup of Version 7.2.4 Server of PRTG. we want to migrate to Version 8, but we want to make sure we can roll back to Version 7 if we encounter problems. we have experienced this problems before on different subversions...
Tue, 10 Jun, 2025 at 12:08 PM
Port Monitoring - Dell Switch
Hey all - We have a new client that called in and is complaining of slow network speeds and bad VoIP voice quality from one of their branch locations that is connected via MPLS. The provider can tell us that the line is being maxed but no o...
Tue, 10 Jun, 2025 at 12:07 PM
GetBulk on an SNMP Custom Sensor
Is there anyway to do a GetBulk for a specific OID on a sensor? For example: I've been trying to do this with ospfNbrState (1.3.6.1.2.1.14.10.1.6). Using this OID doesn't work (SNMP Error #223). However, if I'm more specific a...
Tue, 10 Jun, 2025 at 12:07 PM
error #-2003
Hi, Everytime I try to add the SNMP sensors i get this error. Every other sensor works just fine. Help? Article Comments Hello, first of all please check if the SNMP Settings (Version, Community String, port, eventual authentic...
Tue, 10 Jun, 2025 at 12:07 PM
How do I delete unwanted ports?
We have ports that have no activity and would like them to be removed. How would one go about this procedure? Article Comments Dear Ernie, you can simply delete sensors with the context-menu when right-clicking on a sensor (i...
Tue, 10 Jun, 2025 at 12:07 PM
Will there be the option for multiple channels for custom sensors in the future?
I have seen the knowledge base article regarding only a single channel being possible for custom sensors. I was wondering if this is likely to change any time soon? I have a sql sensor that makes a query and it would be great if each colu...
Tue, 10 Jun, 2025 at 12:07 PM
Editing multiple ping sensors
Hi, I want to take all of my ping sensors and make them " Master object for parent " is that possible? regards, Meir Article Comments No, I am sorry, that's not possible. This must be done manually for each sen...
Tue, 10 Jun, 2025 at 12:07 PM
What's new in PRTG 8?
We are looking at the possibility of upgrading from PRTG 7 to version 8. Where can I find a list of new features and improvements in version 8? Thanks :) Article Comments please take a look at https://www.paessler.com/blog/...
Tue, 10 Jun, 2025 at 12:07 PM
Remote Probe Outgoing IP Setup
I have a server that I am installing a remote probe on. It has 2 NIC's, 1 with a private, non-routed address that the devices I want to monitor are on, and 1 with a public, routed address that will talk to the Core Server and everything...
Tue, 10 Jun, 2025 at 12:07 PM
Autodiscovery of /24 subnets
Hi, Our network uses /24 subnets however we use the 10.2.xyz.0 addressing. The autodiscover will not accept a Class A address space. Is there a way to tell PRTG that it is scanning a Class C sized (max 254 hosts) subnet? Article ...
Tue, 10 Jun, 2025 at 12:07 PM
Limitations of the number of sensors PRTG 8 can handle
Is there a maximum number of sensors PRTG 8 can handle? From customer experience, what is the highest number of sensors a company has in their PRTG 8 system? We are putting PRTG 8 in side by side performance comparison to the HP Openview sy...
Tue, 10 Jun, 2025 at 12:07 PM
discovery schedule
I have the device discovery set for 1 time a day. Is it possible to schedule when that occurs? Article Comments Dear Ron, there is no explicit option to schedule these Auto-Discovery runs. They will be started around the same ...
Tue, 10 Jun, 2025 at 12:07 PM
Alarm on window service failure
I have a Windows service that needs to be restarted every 2 hours and I would like a user to be notified if it fails to connect to the service after 2 minutes. I have installed the Windows GUI and would prefer if after 2mins of failed state...
Tue, 10 Jun, 2025 at 12:07 PM
How to avoid line breaks for Powershell custom scripts used with an EXE/Script sensor?
The values given back by custom EXE/Script sensors may not contain any line breaks, otherwise the sensor will not be able to process them correctly. How do I avoid line breaks when using a Powershell script with PRTG? Article Com...
Tue, 10 Jun, 2025 at 12:07 PM
Are there any implications to renaming a server that Paessler is running on?
We have a regular Windows server running PRTG Network Monitor 8.1.0.1628. We want to rename the servers network name. Apart from the obvious issues with the initial link to the server are there any issues with Paessler? i.e. is the original...
Tue, 10 Jun, 2025 at 12:07 PM
Can I configure an Iboot Heartbeat to work with UDP?
I am currently experimenting with the free version of PRTG and am really liking what I see so far. If I could configure an I boot heartbeat to work on this program that would be one less piece of software that I would need. It uses a UDP ...
Tue, 10 Jun, 2025 at 12:07 PM
Remote Probes on port 443
Is it possible to use port 443 for the remote probes to communicate with the PRTG server? Article Comments Hello, it is possible to change the Port used for the Core-Probe-Communication to basically any possible port (this inc...
Tue, 10 Jun, 2025 at 12:07 PM
Why do I get an AUTH error when trying to send an email notification in PRTG 6?
When I try to send a volume notification email I get an error in the log file. * Incorrect state for AUTH. * I get the same error when I do a test on the sensor. I am using enterprise edition V6.2.1 I have checked my email settings, and...
Tue, 10 Jun, 2025 at 12:07 PM
Remote Probe and Web Sites
I am monitoring all traffic moving from the core out toward the firewall. I am seeing users accessing websites. I am trying to identify what websites these users are going to. From the remote probe, I am seeing the IP addresses. Most o...
Tue, 10 Jun, 2025 at 12:07 PM
Can I exclude certain sensor channels from my stacked graphs?
In the Setup of my PRTG web interface, I enabled the Use area charts option (this is the default setting in PRTG 8). Automatic stacking of sensor channels works well, but for some sensors, I would like to exclude channels from stacking. ...
Tue, 10 Jun, 2025 at 12:07 PM
Notifications on PRTG Network Monitor v8 issues
Hi, I have PRTG Network Monitor v7 and v8 in differents VM to test and I have some problems with Notifications on v8. I have created a Notification on both versions with the same settings, but when I click "test" buttom to test ...
Tue, 10 Jun, 2025 at 12:07 PM
PRTG Traffic Grapher ver 6.1.1.855, Where the data base stores ?
Hi, I want to know where the data base stores ? This is version is comfortable with windows server 2003 (32 & 64 bit) PRTG Ver 6 is running in a old PC and i need to install it in to another PC , my question is shall i reuse the...
Tue, 10 Jun, 2025 at 12:07 PM
How can i delete test sensor/device?
I don't want to see test sensor/device in main list, and want to delete it, if it's possible. At the moment, if i disable showing it in a map window, there's still an empty place of it's size, and other sensors are shifted ...
Tue, 10 Jun, 2025 at 12:07 PM
PRTG API returns HTML instead of plain text in XML output
I try this: lynx -source "http://myprtgserver/api/getobjectstatus.htm?id=2779&name=totalsens&show=text&username=myuser&password=mypassword" and the result is: <?xml version="1.0" encoding="...
Tue, 10 Jun, 2025 at 12:07 PM
Suggestion for SQL Server Buffer Manager Sensor
Would you consider adding Page Life Expentancy to the SQL Server Buffer Manager sensor? This is a good measure of memory pressure. Article Comments Dear Ismael, thank you for the feedback. In the moment there are no explici...
Tue, 10 Jun, 2025 at 12:07 PM
Need the Windows GUI application for 8.1.2.1760
I recently downloaded and installed version 8.1.2.1751 on my servers. However, after the installation was complete my servers say they have version 8.1.2.1760 installed. I'm not sure where that came from since the newest version on the ...
Tue, 10 Jun, 2025 at 12:07 PM
Is that possible to monitor network connection between two remote probes?
Is that possible to monitor network connection between two remote probes? Let's say I have node A and Node B and I am monitoring both nodes from my PRTG server . is there any way to monitor the network connection (ping/delay) between no...
Tue, 10 Jun, 2025 at 12:07 PM
Acknowledged errors from HTTP API
I have a problem trying to retrieve the number of acknowledged errors using the HTTP API. Which field do I have to use?? The partialdownsens is always zero. Article Comments Please see the article Can I create a sensor to moni...
Tue, 10 Jun, 2025 at 12:07 PM
manage file sensor
Is it possible to manage file sensor with command line and parameters. If it's possible thanks to explain me Article Comments Hello, what is it exactly that you want to do? Best Regards. Oct, 2010 - Permalink We ...
Tue, 10 Jun, 2025 at 12:07 PM
SNMP-Traffic: How to automatically add Additional Channels on new Interfaces?
Hi I would like to log Interface Errors and Discards on all Interface of our Cisco-Nexus-Switches. This works fine if I configure it via SNMP-Traffic-Sensor of Interface -> Settings -> Additional Channels. Thanks to multi-edit, this e...
Tue, 10 Jun, 2025 at 12:07 PM
monitor VMWARE ESX 4.x host
i would like to monitor settings of the VMWARE HOST server ESX4i. Mostly intersted in VMWARE memory used and ohter available parameters .Please advise as to if this is possible, as well as the steps needed. Article Comments Crea...
Tue, 10 Jun, 2025 at 12:07 PM
Add devices and sensors which not accessible by PRTG Server.
we have some devices that cannot be accessed except from one server (management server) and we already have PRTG in place but on another server. can we install management server or gateway to connect those devices to PRTG through the manage...
Tue, 10 Jun, 2025 at 12:07 PM
What is the Diffrents between PRTG Traphic Grapher 6 and Network Monitor 8 tool ?
2.What's New in PRTG Network Monitor tool ver 8 ? 3. It's possible to migrate P Trafig Grapher 6 to Network Monitor 8 ? Article Comments PRTG 7 was the successor to PRTG6 and PRTG8 is now the next generation. while PRT...
Tue, 10 Jun, 2025 at 12:07 PM
Can I zip Monitoring Database? Will the data be visible in web interface?
One of our customer has a problem with his free space disk on server on wich PRTG Network Monitor is installed. The Monitoring Database folder size is 30GB. Can we zip this folder? If we zip this folder his data will be available for graphi...
Tue, 10 Jun, 2025 at 12:07 PM
How do I combine sensors from the same device
I am unable to figure out how to combine two sensors together from the same device. I would like the bandwidth totaled together for two interfaces. I read the factory sensors section and did not grasp anything. I can not even find examples...
Tue, 10 Jun, 2025 at 12:07 PM
Can I pause a sensor for 5 min or 15 min?
Hi I am just new in PRTG world. One of my customer needs to set short pause time (about 5 or 15m). Is it possible to create schedule ? or is it planned to implement ? can we do it with script ? Is there any custom command ? Thanks in ad...
Tue, 10 Jun, 2025 at 12:07 PM
Monitor multiple values with subtractions in one graph?
I am monitoring multiple switchports as separate sensors in PRTG today. I simply monitor the bandwidth of data on each cisco-switchport. But I want to do something more complex than that. Lets say that switchport X is a trunk containing a...
Tue, 10 Jun, 2025 at 12:07 PM
Session is connecting
Since i updated my VM-ESX-Host from 4.0 to 4.1, i'm getting the "Sensor is connecting"-error for my SOAP-sensors. Has anyone an idea how i can solve this problem? Thanks... Article Comments Have you tried resta...
Tue, 10 Jun, 2025 at 12:07 PM
Too many interfaces when using snmp sensor on cisco 1841
I am trying to monitor my bandwidth on my Cisco 1841 which has the following interfaces: FE0/0 FE0/1 Serial0/0/0:0 Serial0/0/0:1 When activating snmp sensor for bandwidth, it finds 3 sub-interfaces for the FE0/1: FE0/1/1 FE0/1/2 ...
Tue, 10 Jun, 2025 at 12:07 PM
I need help on configuring E-Mail Notificaiton
I need your help to configure E-mail Notification of my sensors. I am not finding option to configure it. Article Comments Detailed information is available in the Full Reference Manual. System Administration—Notification Del...
Tue, 10 Jun, 2025 at 12:07 PM
PRTG global graph scaling.
I use a PRTG custom traffic sniffer sensor to monitor a WAN connection and the services running on it. In PRTG 6 i could set a global setting for the scale of my graph. Now in PRTG 8 it seems i can set the vertical axis scale for individu...
Tue, 10 Jun, 2025 at 12:07 PM
Sensor Inheritance For Channel Scaling Values
Looking for a way to "effect" inheritance for graph scaling values across all channels in a sensor and/or device. Article Comments Hello, I'm afraid that is not possible in the moment. We plan to improve the &quo...
Tue, 10 Jun, 2025 at 12:07 PM
I accidentally deleted one of the built in reports: Summary of all sensors. How do I restore this re
I accidentally deleted one of the built in reports: Summary of all sensors. How do I restore this report? Article Comments Dear John, to recreate this report you would only need to right-click on the 'Root' in the devi...
Tue, 10 Jun, 2025 at 12:06 PM
What does good, failed and their value mean in PRTG reports?
PRTG reports always show UP, DOWN, GOOD and Failed Article Comments number of good requests and the number of failed requests in the selected time period. Nov, 2010 - Permalink
Tue, 10 Jun, 2025 at 12:06 PM
how to remove all sensors of a device or group device?
I would like to run auto-discovery useing a template on a group, but the devices and its sensors are already discovered. If I run auto-discovery, it will create the sensors but the sensors that is already there will be keeped, right? But I ...
Tue, 10 Jun, 2025 at 12:06 PM
Error connection with SSL via Windows GUI
I have updated my PRTG-Server to Version 8.1.2.1766. Since then I cannot connect to the Server via Windows GUI (on my desktop and the Server). I have updated the Windows GUI on my desktop, but it is still doesn't work, only via Windows ...
Tue, 10 Jun, 2025 at 12:06 PM
Sensor for Telnet Meesages
Hi, I want to connect PRTG to a Telephony-System via Telnet at Port 2001. The PBX sends periodically it's status at this port and I want PRTG to read that status and create an alarm if the status differs from the normal. What must I d...
Tue, 10 Jun, 2025 at 12:06 PM
Upgrade from free to paid on a new server
I'm currently using the V. 8.1.1.1695 freeware version, on a test server. I'm in the process of purchasing a 500 sensor license, that I want to install on a new server with a new IP in production. I found an article (below) with...
Tue, 10 Jun, 2025 at 12:06 PM